Bata India Complaints & Reviews

I got message saying "Bata Rejoices 120yrs of wonderful journey of Shoe making!As a gift, enjoy 120 off on ur bill n be part of this celebration.GV code 076864.Valid till 22/12/2014, " on my registered mobile number [protected].After seeing this message, to avail the same I visited Bata Old Airport Road, Total Mall, Bangalore store on 20/12/2014 and purchased chappal of rupees 799.When I showed the same message with GV code 076864 at the bill...

I had purchased one pair of chappals from Bata Online. Since I needed a different size, I contacted Bata Customer support. I was provided with a Reference number for the reverse pick. The customer service persons told me that I should return the item, and after inspection they will either provide me the correct size - or provide a gift voucher for the same amount. As per the instructions I received, I sent back the item I had received. I had also replied to their mails with the proof of dispatch. Last week, I received a call back from Bata. They said that they found only old magazine in the package. They say that since the item has not been returned, they cannot give any refund to me. Order Num 12055630 / Reference number for complaint / reverse pick : 327926 Can the concerned people please investigate this ?

Sir/Madam, I recently purchased a pair of shoe(1 pair- 8243826, size- 8) from your store Hush Puppies, Shop no. 103, City Center Mall, Rohini, Delhi-110085 in mid December. However, to my disappointment, the shoes were of substandard quality and the sole of the shoe started detaching within few days. I immediately asked the store to replace the shoes on 27/12/2014. I was promised to be reverted back by[protected]. However, no action has been taken yet. Moreover, I was told that the shoes will be repaired and not replaced. This is an absolute disappointment and against your image that you have earned among your customers. The problem of sole pasting may appear again and it would be great discomfort. I would like to receive a new pair of the same shoe and not repaired one. If no action is taken within time, I will be forced to take an action against your company. I hope my problem will be resolved as soon as possible. Adv. Prateek Mathur West Delhi [protected]

Dear Concerned, This is with reference to hush puppies casual shoe (half leather & half suede) which i bought in the month of September 2014 from Mumbai, Thane. Since I was buying a new shoe I asked sales person to also give me a shoe polish. I used the shoe polish but to my surprise the shoe I bought and the shoe i saw after applying shoe polish were poles apart, Apparently the polish had spoiled the entire shoe and the whole purpose to buy shoe was lost and so was the shoe style. I had spent a lot of time and energy to zero down on this particular shoe. In fact a great friend of mine who is a regular customer of Hush Puppies took me to your store. I was impressed by your collection and the edge you have in your design, however now i have a shoe which I cant use. I went to the same store and explained to the particular sales person who had sold me the shoe. I was perplexed and alarmed by the way he handled the matter and confronted me that it was my fault that I had used the polish the wrong way and he had given me instructions. I thought earlier that may be he is right, but then i discussed with my friend who introduced me to Hush Puppies about the instruction he gave to us for applying shoe polish, he categorically said there were no instructions given to us. I did try to discuss the same with the store, however the time passed by and there was no concrete solution, I have also shifted to Bangalore in the meantime and it also makes it difficult to come to thane and sort the issue and this has been going on for long. I have faced this ordeal for too long and I don't have any patience left, the shoe is still at the store itself. The objective is I don't want to get into the mud slugging fest/ he said she said kind of discussion, I have already tried to explain to the store, they must have their own limitations, all I want is replacement of the shoe, i have already spent time, money and energy since September and have not been able to actually use the shoe which i liked at the first place. I know its a human error from the sales person side, in fact it could have happened with any of the sales guy with so many footfalls in the store and he missed out. I don't want to make it a case wherein he is taken to task, I am not that kind of person. I have been told about Hush Puppies at great length by my friend and I appreciate it and that was the only reason to buy your product. As mentioned earlier i look forward for the replacement. I am also attaching pics for your ready reference, which will help you to understand the condition. Look forward for a prompt response

Dear sir, we bought one Chappal in Coimbatore RS puram show room . it has manufacturing defect. Purchase date 07.11.14 Rate three thousand odd, In travelling we miss placed the Bill . we are 130 kilo meters away from Coimbatore lives in Karur. again we visited to the show room, they ask to contact the Customer service at the following mail ID. customer.[protected]@bata.co.in, we have made several reminders there is no any reply / complaint no registered not received, the first mail copy attached here with . why your show room people refusing to issue duplicate bill ? it is your goods bought in your show room . the same show room not giving any response .Product rate is more than Rs 3000+ it is our own money. not any bribery or robbery one . we need justice, make arrangements to get it replaced . ask your show room people to give copy bill Sathya s, karur, email globalsathya82gmail.com globalsathya Globalsathya <[protected]@gmail.com> Dec 19 (11 days ago) to customer.servi. To The customer Service Bata Dear Sir, we bought one pair of Chappal from "H P " Show Room R S Puram, Coimbatore on 07.12.14 We found MANUFACTURING DEFECT and return it to them they ask to contact your self. We have miss placed our Bill of purchase while travelling . we are 130 kilometers away from Coimbatore lives in Karur. Even though we again visited the show room and contacted. They refused to give an Copy bill even we have mentioned the purchase date, they ask to contact you. we bought the Product by paying more than Three Thousand Rupees because the faith we have in your product. we did not use the Product, it is in original mode as we bought, Kindly refer and give details where to send them for replacing . Give instruction to the Show room to give a copy bill of purchase. It is your product, it has been bought from your show room, We are mentioning the date of purchase, why they are not ready to give duplicate Bill. is it is Duplicate one they are selling on your name. we need your kind attention and immediate reply. we have bought the Product for the faith on your product, if it is a cheaper variety we may ignore, we paid over Rs 3000.00, the odd amount what we pay we forgot. Expecting your immediate response. our Address, Sathya S, 19, Gandhipuram, E B Office back Side, Karur 639002 Contact no 91 [protected] Thanks & Regards, Sathiya S Managing Director

Dear Team, I had purchased Bata Power shoes from below detailed Bata showroom few weeks back.but these shoes got damaged very soon . hardly i have weared these shoes 10-12 times. for the solution & replacement i visited the showroom on dated 20th Dec'14 & they got agree for replacement & they asked for the invoice so that replacement could be done. I tried to find the bill but unluckily the same has been lost. today again i visited the showroom, but they said without bill replacement can't be given. shoes box & article detail's also attached herewith. Purchases is less than 2 months & usage is also very low. Request to help & give the replacement. hope this will make good relation & response from your side will be positive. showroom detail Bata Showroom Dhobi Bazar bhatinda (Punjab) PIn- 151001 Regards Pankaj Sharma [protected], [protected]

To,
The Manager,
bata india ltd

I have bought executive shoes of brand hush puppy shoe rs 2999/- from
"BATA INDIA LTD C 8, sector 13, vasundhra ghaziabad shop n0-03668 on
25sep2014. See the enclosed bill for details and proof

The shoe has caused severe injury on my foot causing swelling and pain.
The shape and size of the shoe is not as per my satisfaction despite the
quality being assured by the sales executive of the shop. The sales
executive ensured me that the size fit is as per the one desired for me
however after usage i found out that the shoe is not meeting my
requirements and has caused trouble to me .
You are requested to provide me the replacement or refund my money as the
shoes have caused not only physical but also mental pain.
Kindly do the needful otherwise i may opt for consumer court for my problem.

Regards
D.K. Gola
14/199
vasundhra ghaziabad-201012
mob-[protected]

i have purchased shoes in june and it get damaged in sep.. i make complain to retail store, he told me i will talk to company whether replaced or gave some discount on next purchase. After some time again i reached to store but no reply. bata is agood company from long time. we had no complaint before. Kindly reply what to do, already 2 months are gone during this process. Cash memo 19.06.14/1/0011

Ref : cash memo 2678 dated 03/12/14 for Rs.1999/= and 01870 dated 03/12/14/1 /006 for Rs1148/= of V.P.N. ARCADE OPP. B.D.A.COMPLEX, H.S.R. LAYOUT BANGALORE.560102. I had purchased two slippers, 1 belt and a socks set vide above bill.later i found that the size of one slipper was 7 where as the size of other Slipper was 6. the slipper no 6 given to me does not suit me and i had requested for next size no.7.i had visited your shop thrice but they have not exchanged the same by giving flimsy excuses which is almost annoying.i hope you will take suitable action in exchanging the slipper.the service rendered by your staff is not satisfactory but also annoying. I

Sir, I had purchased a Bata shoe from the Bata India Ltd Show room, Opposite SMV School, Over Bridge, Trivandrum.I had purchased the above Mentioned shoe at the rate of Rs:1699/-, Article No: 824-6224, Dept& Plan 422/3341.I purchased the shoe on the May of this year ie 2014. I could not use the above mentioned shoe even for 5 months or 100 days. The sole of the shoe cracked and broke damaged with in this short span of time.I had purchased the branded shoe with an expectation of long lasting and its quality material. But all of my expectation failed with this incident.I am requesting to you please replace the defective shoe unless i will take both civil and criminal action against you.

Team, I have taken bata sandal 2month back.Sandal has cracked from side.I want to repair that but I don't have bill from where I have purchased.When I enquired in BATA, ppl said I need confirmation mail from your end.Please give a confirmation through mail so that I can give for repairing.My mail id - [protected]@gmail.com Regards, Priyanka [protected]

I had purchased power play on shoe on 12th April 2014, paid through debit card. On using it I found that the Tound was not properly fitted there by the inner flap of the lace is getting crumpled. I took to the BATA showroom at Tirumalagiri, secunderabad, Telanagana state where in purchased this shoe. The manager simply suggested for repairing, Inspit of my request for exchange he did not agree. On[protected] with no alternative i gave it for repair. details noted on the slip given to me are :[protected], Toand open. After a fortnight the shoe was returned saying every thing is ok, To my surprise the problem remains the same. I did not approach the show room again with a feeling of having brought substandard and defective shoe. My friend suggested me this site hence I'm now making this complaint. You may depute your personnel to check the shoe and would notice it is manufacturing defect. Kindly do the needful at the earliest. I have paid Rs 2000/- and the shoe remains useless to me.

Dear Sir, A pair of School shoes had been procured for DIPANJAN DAS, a student of Kendriya Vidyalaya, GUN & SHELL FACTORY, COSSIPORE from Bata store at 140/1, Bidhan Sarani, Near Radha Sarani, Kolkata - 700 004, Code - 00054, Cash memo date 30.06.14/1/0025. Code F[protected]. It is seen that the right pair has been damaged as the sole has come off and it can't be worn. On showing the same to the shop, they have told us to resolve the problem by referring the same to you. Therefore, the matter of replacing the same may please be arranged. Thanking you, Kallol Das (Mob) [protected]

I am a regular customer of Bata since so many years and I was fully satisfied with the products of this company. This time I bought Black School Shoes (size-3) for my son from Bata, Sector-19, Chandigarh. But, it has a manufacturing defect and the same defect was brought into the notice of the concerned Shopkeeper with 20 days. But till today, despite my numerous visits to the shop, the replacement of the shoes has not been made till today. Therefore, it is requested that my complaint be registered and necessary action be taken for replacement of said shoes. With regards, Arvind Contact No. [protected]

Dear sir, I am send a mail already Nov 24, Nov 26, Nov 29 in in-customer.[protected]@bata.com they not take any more action so please take immediate action It is a trust School Students. Thank you, Reg, Trust Chairman (For Complied) Dear Sir, We by a BATA shoes 600 Shoes for our trust school children s (bill is Enclosed) but its not quality in three month the all shoes will be damage so take a immediate action that way you not give me a responsible answer i take a other action please give me a answer soon take it immediately. Please take further action.

Dear sir I have purchased a shoes from your kothamangalam showroom Ernakulam district Kerala State on 11/11/2014.within one week both shoes sole has fully damaged. Immediatly i had returned to the showroom. Unfortunatly i have lost the bill. Model number i got from showroom is 851-6339.l request your immedite attention on this matter and expect justice from BATA Regards Shijo C Mathew Mob[protected]

Last week on 1st Dec, 2014, I purchased formal shoes from a bata store in Delhi (franchise). The price was Rs. 1099.95/- He gave me for Rs. 700/- . He said there is no warranty. On reaching home I found shoes old, with old broken sole...How can they dupe people by selling old Bata shoes..Please suggest how to proceed with the complaint... Thanking you Regards Kaushlendra Singh New Delhi [protected]

I have bought 1 shoes from bata showroom located in amanora mall. After 2 months the condition of shoes is very poor. Though i am very old user of bata i know the quality of product and want to continue with you products. Please replace my product, unfortunately i lost my bill. Kindly help me, i spend 1800rs on the shoes and not satisfied with product, all stitching are coming out from sides. waiting for you positive response. Thanks Aakash [protected]

Dear sir, I have purchase one sport shoe from the Gariahat branch of Bata [ kolkata] in the month of Sep'14 for my cousin brother who has come to kolkata for tour purpose. The cost of the shoe is Rs. 999 /- Unfortunately the size of the shoe is smaller and it was not used by my cousin brother. And when i go to the store at end of the month of Oct. The store manager has refused to accept. As per him this product is sale product and we are not able to accept this . The shoe is lying intact in my house. Because no one can wear this shoe im my family due to smaller size. As a regular customer can you adjust the amt with my new purchase . MY Details are as below : Name : M.Radha krishnan Mobile no. [protected] please help to resolve my problem regards, Radha krishnna [protected]@gmail.com

I bought shoes from bata showroom on 1 November 2014 from phase 3B2, Mohali . After one wash the colour of the shoes faded (within one week). We complained to the shopkeeper and he told to wear shoes for some more days and after that they will replace shoes.On 29 November 2014 again we went to the shop to return shoes but they seemed to drag their feet regarding this. I have paid rupees 999 through debit card having receipt no . F[protected] Ajay Kumar