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Bata India Complaints & Reviews

2.5
Updated: Dec 8, 2025
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Bata India reviews & complaints page 95

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P
pankaj sharma_Bhatinda
from Giddarbaha, Punjab
Dec 30, 2014
Resolved
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Address: Bathinda, Punjab

Dear Team, I had purchased Bata Power shoes from below detailed Bata showroom few weeks back.but these shoes got damaged very soon . hardly i have weared these shoes 10-12 times. for the solution & replacement i visited the showroom on dated 20th Dec'14 & they got agree for replacement & they asked for the invoice so that replacement could be done. I tried to find the bill but unluckily the same has been lost. today again i visited the showroom, but they said without bill replacement can't be given. shoes box & article detail's also attached herewith. Purchases is less than 2 months & usage is also very low. Request to help & give the replacement. hope this will make good relation & response from your side will be positive. showroom detail Bata Showroom Dhobi Bazar bhatinda (Punjab) PIn- 151001 Regards Pankaj Sharma [protected], [protected]
+4 photos
Complaint marked as Resolved 
Bata India customer support has been notified about the posted complaint.
Verified Support
Dec 30, 2014
Bata India Customer Care's response
Dear Pankaj, We regret any inconvenience caused to you. Please contact Customer Care at our toll free number[protected] or send us an email to in-customer.[protected]@bata.com. Our customer service team will address your queries related to Bata products, in the best possible manner. Best Regards, Bata Customer Service
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    D
    dharmendra kumar gola
    from New Delhi, Delhi
    Dec 30, 2014
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    Address: Ghaziabad, Uttar Pradesh

    To,
    The Manager,
    bata india ltd

    I have bought executive shoes of brand hush puppy shoe rs 2999/- from
    "BATA INDIA LTD C 8, sector 13, vasundhra ghaziabad shop n0-03668 on
    25sep2014. See the enclosed bill for details and proof

    The shoe has caused severe injury on my foot causing swelling and pain.
    The shape and size of the shoe is not as per my satisfaction despite the
    quality being assured by the sales executive of the shop. The sales
    executive ensured me that the size fit is as per the one desired for me
    however after usage i found out that the shoe is not meeting my
    requirements and has caused trouble to me .
    You are requested to provide me the replacement or refund my money as the
    shoes have caused not only physical but also mental pain.
    Kindly do the needful otherwise i may opt for consumer court for my problem.

    Regards
    D.K. Gola
    14/199
    vasundhra ghaziabad-201012
    mob-[protected]
    +1 photos
    Complaint marked as Resolved 
    Bata India customer support has been notified about the posted complaint.
    Verified Support
    Dec 30, 2014
    Bata India Customer Care's response
    Dear Customer, We regret any inconvenience caused to you. Your request has been forwarded to the concerned department and will be resolved at the earliest. Best Regards, Bata Customer Service
    Verified Support
    Dec 31, 2014
    Bata India Customer Care's response
    Dear Customer, As discussed over the phone please visit the store for the product evaluation and further action. Regards, Bata Customer Service
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      arjun 12
      from Bhopal, Madhya Pradesh
      Dec 27, 2014
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      Address: Indore, Madhya Pradesh

      i have purchased shoes in june and it get damaged in sep.. i make complain to retail store, he told me i will talk to company whether replaced or gave some discount on next purchase. After some time again i reached to store but no reply. bata is agood company from long time. we had no complaint before. Kindly reply what to do, already 2 months are gone during this process. Cash memo 19.06.14/1/0011
      Complaint marked as Resolved 
      Bata India customer support has been notified about the posted complaint.
      Verified Support
      Dec 27, 2014
      Bata India Customer Care's response
      Dear Customer, We regret any inconvenience caused to you. Please contact Customer Care at our toll free number[protected] or send us an email to in-customer.[protected]@bata.com. Our customer service team will address your queries related to Bata products, in the best possible manner. Best Regards, Bata Customer Service
      My complaint is still unresolved. Photographs are already mailed.

      damage shoes within 5 months - Comment #2122500 - Image #0
      damage shoes within 5 months - Comment #2122500 - Image #1
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        A
        acbsuresh
        from Bengaluru, Karnataka
        Dec 23, 2014
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        Address: Bangalore, Karnataka

        Ref : cash memo 2678 dated 03/12/14 for Rs.1999/= and 01870 dated 03/12/14/1 /006 for Rs1148/= of V.P.N. ARCADE OPP. B.D.A.COMPLEX, H.S.R. LAYOUT BANGALORE.560102. I had purchased two slippers, 1 belt and a socks set vide above bill.later i found that the size of one slipper was 7 where as the size of other Slipper was 6. the slipper no 6 given to me does not suit me and i had requested for next size no.7.i had visited your shop thrice but they have not exchanged the same by giving flimsy excuses which is almost annoying.i hope you will take suitable action in exchanging the slipper.the service rendered by your staff is not satisfactory but also annoying. I
        Complaint marked as Resolved 
        Bata India customer support has been notified about the posted complaint.
        Verified Support
        Dec 23, 2014
        Bata India Customer Care's response
        Dear Customer, We regret any inconvenience caused to you. Please contact Customer Care at our toll free number[protected] or send us an email to in-customer.[protected]@bata.com. In case you have already registered the complaint with us, kindly share the complaint number provided to you. Our customer service team will address your queries related to Bata products in the best possible manner. Best Regards, Bata Customer Service
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          S
          shiju prahaladhan
          Dec 15, 2014
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          Address: Thiruvananthapuram, Kerala

          Sir, I had purchased a Bata shoe from the Bata India Ltd Show room, Opposite SMV School, Over Bridge, Trivandrum.I had purchased the above Mentioned shoe at the rate of Rs:1699/-, Article No: 824-6224, Dept& Plan 422/3341.I purchased the shoe on the May of this year ie 2014. I could not use the above mentioned shoe even for 5 months or 100 days. The sole of the shoe cracked and broke damaged with in this short span of time.I had purchased the branded shoe with an expectation of long lasting and its quality material. But all of my expectation failed with this incident.I am requesting to you please replace the defective shoe unless i will take both civil and criminal action against you.
          Complaint marked as Resolved 
          Bata India customer support has been notified about the posted complaint.
          Verified Support
          Dec 23, 2014
          Bata India Customer Care's response
          Dear Customer, We regret any inconvenience caused to you. Please contact Customer Care at our toll free number[protected] or send us an email to in-customer.[protected]@bata.com. In case you have already registered the complaint with us, kindly share the complaint number provided to you. Our customer service team will address your queries related to Bata products in the best possible manner. Best Regards, Bata Customer Service
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            P
            pdhokriya
            from Mumbai, Maharashtra
            Dec 14, 2014
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            Address: Mumbai City, Maharashtra

            Team, I have taken bata sandal 2month back.Sandal has cracked from side.I want to repair that but I don't have bill from where I have purchased.When I enquired in BATA, ppl said I need confirmation mail from your end.Please give a confirmation through mail so that I can give for repairing.My mail id - [protected]@gmail.com Regards, Priyanka [protected]
            Complaint marked as Resolved 
            Bata India customer support has been notified about the posted complaint.
            Verified Support
            Dec 14, 2014
            Bata India Customer Care's response
            Dear Customer, We regret any inconvenience caused to you. Please contact Customer Care at our toll free number[protected] or send us an email to in-customer.[protected]@bata.com. Our customer service team will address your queries related to Bata products, in the best possible manner. Best Regards, Bata Customer Service
            Dear Priyanka,

            We tried reaching you on your number but there was no answer. We have dropped you an email seeking some details essential for resolving the concern.Please provide the required information.

            Best Regards,
            Bata Customer Service
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              V
              vinai kumar
              from Vijayawada, Andhra Pradesh
              Dec 13, 2014
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              I had purchased power play on shoe on 12th April 2014, paid through debit card. On using it I found that the Tound was not properly fitted there by the inner flap of the lace is getting crumpled. I took to the BATA showroom at Tirumalagiri, secunderabad, Telanagana state where in purchased this shoe. The manager simply suggested for repairing, Inspit of my request for exchange he did not agree. On[protected] with no alternative i gave it for repair. details noted on the slip given to me are :[protected], Toand open. After a fortnight the shoe was returned saying every thing is ok, To my surprise the problem remains the same. I did not approach the show room again with a feeling of having brought substandard and defective shoe. My friend suggested me this site hence I'm now making this complaint. You may depute your personnel to check the shoe and would notice it is manufacturing defect. Kindly do the needful at the earliest. I have paid Rs 2000/- and the shoe remains useless to me.
              Complaint marked as Resolved 
              Bata India customer support has been notified about the posted complaint.
              Verified Support
              Dec 13, 2014
              Bata India Customer Care's response
              Dear Customer, We regret any inconvenience caused to you. Please contact Customer Care at our toll free number[protected] or send us an email to in-customer.[protected]@bata.com. In case you have already registered the complaint with us, kindly share the complaint number provided to you. Our customer service team will address your queries related to Bata products, in the best possible manner. Best Regards, Bata Customer Service
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                B
                bapibarija
                from Gopalpur, Odisha
                Dec 12, 2014
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                Address: Kolkata, West Bengal

                Dear Sir, A pair of School shoes had been procured for DIPANJAN DAS, a student of Kendriya Vidyalaya, GUN & SHELL FACTORY, COSSIPORE from Bata store at 140/1, Bidhan Sarani, Near Radha Sarani, Kolkata - 700 004, Code - 00054, Cash memo date 30.06.14/1/0025. Code F[protected]. It is seen that the right pair has been damaged as the sole has come off and it can't be worn. On showing the same to the shop, they have told us to resolve the problem by referring the same to you. Therefore, the matter of replacing the same may please be arranged. Thanking you, Kallol Das (Mob) [protected]
                Complaint marked as Resolved 
                Bata India customer support has been notified about the posted complaint.
                Verified Support
                Dec 12, 2014
                Bata India Customer Care's response
                Dear Customer, We regret any inconvenience caused to you. Please contact Customer Care at our toll free number[protected] or send us an email to in-customer.[protected]@bata.com. In case you have already registered the complaint with us, kindly share the complaint number provided to you. Our customer service team will address your queries related to Bata products, in the best possible manner. Best Regards, Bata Customer Service
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                  arvindthakur
                  from Bhubaneshwar, Odisha
                  Dec 8, 2014
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                  Address: Chandigarh, Chandigarh

                  I am a regular customer of Bata since so many years and I was fully satisfied with the products of this company. This time I bought Black School Shoes (size-3) for my son from Bata, Sector-19, Chandigarh. But, it has a manufacturing defect and the same defect was brought into the notice of the concerned Shopkeeper with 20 days. But till today, despite my numerous visits to the shop, the replacement of the shoes has not been made till today. Therefore, it is requested that my complaint be registered and necessary action be taken for replacement of said shoes. With regards, Arvind Contact No. [protected]
                  Complaint marked as Resolved 
                  Bata India customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 08, 2014
                  Bata India Customer Care's response
                  Dear Customer, We regret any inconvenience caused to you. Please contact Customer Care at our toll free number[protected] or send us an email to in-customer.[protected]@bata.com. In case you have already registered the complaint with us, kindly share the complaint number provided to you. Our customer service team will address your queries related to Bata products, in the best possible manner. Best Regards, Bata Customer Service
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                    R
                    Rajan2206
                    from Mumbai, Maharashtra
                    Dec 6, 2014
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                    Address: Kanchipuram, Tamil Nadu

                    Dear sir, I am send a mail already Nov 24, Nov 26, Nov 29 in in-customer.[protected]@bata.com they not take any more action so please take immediate action It is a trust School Students. Thank you, Reg, Trust Chairman (For Complied) Dear Sir, We by a BATA shoes 600 Shoes for our trust school children s (bill is Enclosed) but its not quality in three month the all shoes will be damage so take a immediate action that way you not give me a responsible answer i take a other action please give me a answer soon take it immediately. Please take further action.
                    +1 photos
                    Complaint marked as Resolved 
                    Bata India customer support has been notified about the posted complaint.
                    Verified Support
                    Dec 06, 2014
                    Bata India Customer Care's response
                    Dear Customer, We regret any inconvenience caused to you. Please contact Customer Care at our toll free number[protected] or send us an email to in-customer.[protected]@bata.com. In case you have already registered the complaint with us, kindly share the complaint number provided to you. Our customer service team will address your queries related to Bata products, in the best possible manner. Best Regards, Bata Customer Service
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                      S
                      shijo kothamangalam
                      from Kotamangalam, Kerala
                      Dec 5, 2014
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                      Dear sir I have purchased a shoes from your kothamangalam showroom Ernakulam district Kerala State on 11/11/2014.within one week both shoes sole has fully damaged. Immediatly i had returned to the showroom. Unfortunatly i have lost the bill. Model number i got from showroom is 851-6339.l request your immedite attention on this matter and expect justice from BATA Regards Shijo C Mathew Mob[protected]
                      Complaint marked as Resolved 
                      Bata India customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 06, 2014
                      Bata India Customer Care's response
                      Dear Customer, We regret any inconvenience caused to you. Please contact Customer Care at our toll free number[protected] or send us an email to in-customer.[protected]@bata.com. In case you have already registered the complaint with us, kindly share the complaint number provided to you. Our customer service team will address your queries related to Bata products, in the best possible manner. Best Regards, Bata Customer Service
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                        K
                        KK Chuuhan
                        from Delhi, Delhi
                        Dec 5, 2014
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                        Address: New Delhi, Delhi

                        Last week on 1st Dec, 2014, I purchased formal shoes from a bata store in Delhi (franchise). The price was Rs. 1099.95/- He gave me for Rs. 700/- . He said there is no warranty. On reaching home I found shoes old, with old broken sole...How can they dupe people by selling old Bata shoes..Please suggest how to proceed with the complaint... Thanking you Regards Kaushlendra Singh New Delhi [protected]
                        Complaint marked as Resolved 
                        Bata India customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 05, 2014
                        Bata India Customer Care's response
                        Dear Customer, We regret any inconvenience caused to you. Please contact Customer Care at our toll free number[protected] or send us an email to in-customer.[protected]@bata.com. Our customer service team will address your queries related to Bata products, in the best possible manner. Best Regards, Bata Customer Service
                        Verified Support
                        Dec 05, 2014
                        Bata India Customer Care's response
                        Dear Customer, We are yet to receive the contact detail from your side. Please send in your contact details at in-customer.[protected]@bata.com. Our customer service team will address your queries related to Bata products, in the best possible manner. Best Regards, Bata Customer Service
                        Verified Support
                        Dec 05, 2014
                        Bata India Customer Care's response
                        Dear Customer, We are yet to receive the contact detail from your side. Please send in your contact details at in-customer.[protected]@bata.com. Our customer service team will address your queries related to Bata products, in the best possible manner. Best Regards, Bata Customer Service
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                          A
                          aakash1603
                          from Mumbai, Maharashtra
                          Dec 1, 2014
                          Resolved
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                          Address: Pune, Maharashtra

                          I have bought 1 shoes from bata showroom located in amanora mall. After 2 months the condition of shoes is very poor. Though i am very old user of bata i know the quality of product and want to continue with you products. Please replace my product, unfortunately i lost my bill. Kindly help me, i spend 1800rs on the shoes and not satisfied with product, all stitching are coming out from sides. waiting for you positive response. Thanks Aakash [protected]
                          Complaint marked as Resolved 
                          Bata India customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 01, 2014
                          Bata India Customer Care's response
                          Dear Customer, We regret any inconvenience caused to you. Please contact Customer Care at our toll free number[protected] or send us an email to in-customer.[protected]@bata.com. In case you have already registered the complaint with us, kindly share the complaint number provided to you. Our customer service team will address your queries related to Bata products, in the best possible manner. Best Regards, Bata Customer Service
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                            krishnan10
                            from Kolkata, West Bengal
                            Nov 30, 2014
                            Resolved
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                            Resolved

                            Address: Kolkata, West Bengal

                            Dear sir, I have purchase one sport shoe from the Gariahat branch of Bata [ kolkata] in the month of Sep'14 for my cousin brother who has come to kolkata for tour purpose. The cost of the shoe is Rs. 999 /- Unfortunately the size of the shoe is smaller and it was not used by my cousin brother. And when i go to the store at end of the month of Oct. The store manager has refused to accept. As per him this product is sale product and we are not able to accept this . The shoe is lying intact in my house. Because no one can wear this shoe im my family due to smaller size. As a regular customer can you adjust the amt with my new purchase . MY Details are as below : Name : M.Radha krishnan Mobile no. [protected] please help to resolve my problem regards, Radha krishnna [protected]@gmail.com
                            Complaint marked as Resolved 
                            Bata India customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 30, 2014
                            Bata India Customer Care's response
                            Dear Customer, We regret any inconvenience caused to you. Please contact Customer Care at our toll free number[protected] or send us an email to in.customer.[protected]@bata.com. In case you have already registered the complaint with us, kindly share the complaint number provided to you. Our customer service team will address your queries related to Bata products, in the best possible manner. Best Regards, Bata Customer Service
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                              Akshay Bhardwaj
                              from Bathinda, Punjab
                              Nov 29, 2014
                              Resolved
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                              Address: Mohali, Punjab

                              I bought shoes from bata showroom on 1 November 2014 from phase 3B2, Mohali . After one wash the colour of the shoes faded (within one week). We complained to the shopkeeper and he told to wear shoes for some more days and after that they will replace shoes.On 29 November 2014 again we went to the shop to return shoes but they seemed to drag their feet regarding this. I have paid rupees 999 through debit card having receipt no . F[protected] Ajay Kumar
                              Complaint marked as Resolved 
                              Bata India customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 29, 2014
                              Bata India Customer Care's response
                              Dear Customer, We regret any inconvenience caused to you. Please contact Customer Care at our toll free number[protected] or send us an email to in.customer.[protected]@bata.com. In case you have already registered the complaint with us, kindly share the complaint number provided to you. Our customer service team will address your queries related to Bata products, in the best possible manner. Best Regards, Bata Customer Service
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                                Vaijanti
                                from Pipri, Maharashtra
                                Nov 26, 2014
                                Resolved
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                                Address: Mumbai City, Maharashtra

                                Bought hush puppies black sandals for 4999 rs from your colaba Mumbai outlet around 7 months back.. Has worn off since last two months.. Gone for repairing services to the colaba outlet.. But was was told by them to that they don't have repair services.. Kindly guide whom should I approach for repair..
                                Complaint marked as Resolved 
                                Bata India customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 27, 2014
                                Bata India Customer Care's response
                                Dear Customer, We regret any inconvenience caused to you. Please contact Customer Care at our toll free number[protected] or send us an email to in.customer.[protected]@bata.com. In case you have already registered the complaint with us, kindly share the complaint number provided to you. Our customer service team will address your queries related to Bata products, in the best possible manner. Best Regards, Bata Customer Service
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                                  Mukul Jaiswal
                                  from Kolkata, West Bengal
                                  Nov 26, 2014
                                  Resolved
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                                  Address: Kolkata, West Bengal

                                  BOUGHT TWO YEARS BACK FROM YOUR ESPLANADE/ DHARMTALLA OUTLET . HAVE USED IT SPARINGLY. NOW THE SOLE ON ITS OWN IS DISINTEGRATING---WITH THE SLIGHTEST TOUCH . PLEASE GUIDE. THOUGH THE UPPERS ARE FINE THE SOLE AND HEELS GIVE IT A DISMAL LOOK.
                                  Complaint marked as Resolved 
                                  Bata India customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 26, 2014
                                  Bata India Customer Care's response
                                  Dear Customer, We regret any inconvenience caused to you. Please contact Customer Care at our toll free number[protected] or send us an email to in.customer.[protected]@bata.com. In case you have already registered the complaint with us, kindly share the complaint number provided to you. Our customer service team will address your queries related to Bata products, in the best possible manner. Best Regards, Bata Customer Service
                                  COMLAINT No IS 326283. NO ACTION HAS BEEN TAKEN. NOT RESOLVED. BATA TEAM HAS BEEN VERY RUDE.
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                                    srividya chandrashekhar
                                    from Mumbai, Maharashtra
                                    Nov 24, 2014
                                    Resolved
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                                    Resolved

                                    purchased online dr.scholl chappal . recd a defective article and a product of 2013. constantly calling up your call centre and sending mails to them. but response from your end. very pathetic services of BATA INDIA. Please refund back my money and no intentions of buying a BATA product even if given free of cost
                                    Complaint marked as Resolved 
                                    Bata India customer support has been notified about the posted complaint.
                                    Verified Support
                                    Nov 24, 2014
                                    Bata India Customer Care's response
                                    Dear Customer, We regret any inconvenience caused to you. Please contact Customer Care at our toll free number[protected] or send us an email to in.customer.[protected]@bata.com. In case you have already registered the complaint with us, kindly share the complaint number provided to you. Our customer service team will address your queries related to Bata products, in the best possible manner. Best Regards, Bata Customer Service
                                    my complaint no is 311460 lodged on 14/11/14
                                    complaint lodged on 17/11/14

                                    How to get my shoe serviced?

                                    Respected sir, I have a bata shoe which is to be repaired. I don't have bill related to the shoe and henceforth the showroom people didn't take it for the repair. Can u tell me how can I get my shoe repaired??
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                                      sameerkhan24
                                      from Hyderabad, Andhra Pradesh
                                      Nov 23, 2014
                                      Resolved
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                                      Resolved

                                      Address: Hyderabad, Andhra Pradesh

                                      I purchased two pair of shoes in Hyderabad India two months back it was a brown and black formal shoes. Each shoe costed me 1700/-Rs and 2100/-Rs respectively. I was very happy to be the owner of those shoes from BATA but my happiness did not last long. Within a month's time both the soles of the shoe were damaged and the sole started to come out from the main body. It was unbelievable for me to see with such a brand name you guys are selling such cheap quality products. Its my request to replace these shoes and get me the new original pair of Bata and stop selling fake goods at your outlets and stop fooling people around. It was purchased from two different shops one was at Banjara hills after Care hospital and the other was at Panjagutta both authorized outlets of Bata. I'm sending you the pictures of the new shoe purchased. If you need the damage pictures too please feel free to reply me but you guys will faint after seeing the pictures which I'm not sending at this time.
                                      Complaint marked as Resolved 
                                      Bata India customer support has been notified about the posted complaint.
                                      Verified Support
                                      Nov 23, 2014
                                      Bata India Customer Care's response
                                      Dear Customer, We regret any inconvenience caused to you. Please contact Customer Care at our toll free number[protected] or send us an email to in.customer.[protected]@bata.com. In case you have already registered the complaint with us, kindly share the complaint number provided to you. Our customer service team will address your queries related to Bata products, in the best possible manner. Best Regards, Bata Customer Service
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                                        sameerkhan24
                                        from Hyderabad, Andhra Pradesh
                                        Nov 23, 2014
                                        Resolved
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                                        Resolved

                                        Address: Hyderabad, Andhra Pradesh

                                        *****NEVER BUY A BATA SHOES EVER AGAIN...THEY JUST SELLING IN THE NAME OF BATA***** I have purchased two pair of shoes for my office a month back from hyderabad India. I trusted the brand BATA and i always admired the way it has been over the years SINCE MY CHILDHOOD. To my utter surprise both the pair of my shoes got damaged within one month. The soul of both the shoes and the sides have damaged and i cannot even wear them now. As I'm an Software Engineer working for an MNC I hardly walk as I sit in one place for the whole office time busy with work. It made me feel embarrassed in front of my college and boss when the soul of my shoe came all out and I could not attend the meetings for that day. THIS IS NOT THE SAME BATA BRAND WHICH I USED TO ADMIRE. I RECOMMEND EACH AND EVERY PERSON ON THE FORUM DONOT VISIT ANY BATA SHOP. THEY HAVE LOST THE TRUST OF THEIR CUSTOMERS.
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
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