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Bata India Complaints & Reviews

2.5
Updated: Jul 18, 2026
Complaints 2326
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Bata India reviews & complaints page 96

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S
shijo kothamangalam
from Kotamangalam, Kerala
Dec 5, 2014
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Dear sir I have purchased a shoes from your kothamangalam showroom Ernakulam district Kerala State on 11/11/2014.within one week both shoes sole has fully damaged. Immediatly i had returned to the showroom. Unfortunatly i have lost the bill. Model number i got from showroom is 851-6339.l request your immedite attention on this matter and expect justice from BATA Regards Shijo C Mathew Mob[protected]
Complaint marked as Resolved 
Bata India customer support has been notified about the posted complaint.
Verified Support
Dec 06, 2014
Bata India Customer Care's response
Dear Customer, We regret any inconvenience caused to you. Please contact Customer Care at our toll free number[protected] or send us an email to in-customer.[protected]@bata.com. In case you have already registered the complaint with us, kindly share the complaint number provided to you. Our customer service team will address your queries related to Bata products, in the best possible manner. Best Regards, Bata Customer Service
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    KK Chuuhan
    from Delhi, Delhi
    Dec 5, 2014
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    Address: New Delhi, Delhi

    Last week on 1st Dec, 2014, I purchased formal shoes from a bata store in Delhi (franchise). The price was Rs. 1099.95/- He gave me for Rs. 700/- . He said there is no warranty. On reaching home I found shoes old, with old broken sole...How can they dupe people by selling old Bata shoes..Please suggest how to proceed with the complaint... Thanking you Regards Kaushlendra Singh New Delhi [protected]
    Complaint marked as Resolved 
    Bata India customer support has been notified about the posted complaint.
    Verified Support
    Dec 05, 2014
    Bata India Customer Care's response
    Dear Customer, We regret any inconvenience caused to you. Please contact Customer Care at our toll free number[protected] or send us an email to in-customer.[protected]@bata.com. Our customer service team will address your queries related to Bata products, in the best possible manner. Best Regards, Bata Customer Service
    Verified Support
    Dec 05, 2014
    Bata India Customer Care's response
    Dear Customer, We are yet to receive the contact detail from your side. Please send in your contact details at in-customer.[protected]@bata.com. Our customer service team will address your queries related to Bata products, in the best possible manner. Best Regards, Bata Customer Service
    Verified Support
    Dec 05, 2014
    Bata India Customer Care's response
    Dear Customer, We are yet to receive the contact detail from your side. Please send in your contact details at in-customer.[protected]@bata.com. Our customer service team will address your queries related to Bata products, in the best possible manner. Best Regards, Bata Customer Service
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      aakash1603
      from Mumbai, Maharashtra
      Dec 1, 2014
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      Address: Pune, Maharashtra

      I have bought 1 shoes from bata showroom located in amanora mall. After 2 months the condition of shoes is very poor. Though i am very old user of bata i know the quality of product and want to continue with you products. Please replace my product, unfortunately i lost my bill. Kindly help me, i spend 1800rs on the shoes and not satisfied with product, all stitching are coming out from sides. waiting for you positive response. Thanks Aakash [protected]
      Complaint marked as Resolved 
      Bata India customer support has been notified about the posted complaint.
      Verified Support
      Dec 01, 2014
      Bata India Customer Care's response
      Dear Customer, We regret any inconvenience caused to you. Please contact Customer Care at our toll free number[protected] or send us an email to in-customer.[protected]@bata.com. In case you have already registered the complaint with us, kindly share the complaint number provided to you. Our customer service team will address your queries related to Bata products, in the best possible manner. Best Regards, Bata Customer Service
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        krishnan10
        from Kolkata, West Bengal
        Nov 30, 2014
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        Address: Kolkata, West Bengal

        Dear sir, I have purchase one sport shoe from the Gariahat branch of Bata [ kolkata] in the month of Sep'14 for my cousin brother who has come to kolkata for tour purpose. The cost of the shoe is Rs. 999 /- Unfortunately the size of the shoe is smaller and it was not used by my cousin brother. And when i go to the store at end of the month of Oct. The store manager has refused to accept. As per him this product is sale product and we are not able to accept this . The shoe is lying intact in my house. Because no one can wear this shoe im my family due to smaller size. As a regular customer can you adjust the amt with my new purchase . MY Details are as below : Name : M.Radha krishnan Mobile no. [protected] please help to resolve my problem regards, Radha krishnna [protected]@gmail.com
        Complaint marked as Resolved 
        Bata India customer support has been notified about the posted complaint.
        Verified Support
        Nov 30, 2014
        Bata India Customer Care's response
        Dear Customer, We regret any inconvenience caused to you. Please contact Customer Care at our toll free number[protected] or send us an email to in.customer.[protected]@bata.com. In case you have already registered the complaint with us, kindly share the complaint number provided to you. Our customer service team will address your queries related to Bata products, in the best possible manner. Best Regards, Bata Customer Service
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          Akshay Bhardwaj
          from Bathinda, Punjab
          Nov 29, 2014
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          Address: Mohali, Punjab

          I bought shoes from bata showroom on 1 November 2014 from phase 3B2, Mohali . After one wash the colour of the shoes faded (within one week). We complained to the shopkeeper and he told to wear shoes for some more days and after that they will replace shoes.On 29 November 2014 again we went to the shop to return shoes but they seemed to drag their feet regarding this. I have paid rupees 999 through debit card having receipt no . F[protected] Ajay Kumar
          Complaint marked as Resolved 
          Bata India customer support has been notified about the posted complaint.
          Verified Support
          Nov 29, 2014
          Bata India Customer Care's response
          Dear Customer, We regret any inconvenience caused to you. Please contact Customer Care at our toll free number[protected] or send us an email to in.customer.[protected]@bata.com. In case you have already registered the complaint with us, kindly share the complaint number provided to you. Our customer service team will address your queries related to Bata products, in the best possible manner. Best Regards, Bata Customer Service
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            Vaijanti
            from Pipri, Maharashtra
            Nov 26, 2014
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            Address: Mumbai City, Maharashtra

            Bought hush puppies black sandals for 4999 rs from your colaba Mumbai outlet around 7 months back.. Has worn off since last two months.. Gone for repairing services to the colaba outlet.. But was was told by them to that they don't have repair services.. Kindly guide whom should I approach for repair..
            Complaint marked as Resolved 
            Bata India customer support has been notified about the posted complaint.
            Verified Support
            Nov 27, 2014
            Bata India Customer Care's response
            Dear Customer, We regret any inconvenience caused to you. Please contact Customer Care at our toll free number[protected] or send us an email to in.customer.[protected]@bata.com. In case you have already registered the complaint with us, kindly share the complaint number provided to you. Our customer service team will address your queries related to Bata products, in the best possible manner. Best Regards, Bata Customer Service
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              Mukul Jaiswal
              from Kolkata, West Bengal
              Nov 26, 2014
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              Address: Kolkata, West Bengal

              BOUGHT TWO YEARS BACK FROM YOUR ESPLANADE/ DHARMTALLA OUTLET . HAVE USED IT SPARINGLY. NOW THE SOLE ON ITS OWN IS DISINTEGRATING---WITH THE SLIGHTEST TOUCH . PLEASE GUIDE. THOUGH THE UPPERS ARE FINE THE SOLE AND HEELS GIVE IT A DISMAL LOOK.
              Complaint marked as Resolved 
              Bata India customer support has been notified about the posted complaint.
              Verified Support
              Nov 26, 2014
              Bata India Customer Care's response
              Dear Customer, We regret any inconvenience caused to you. Please contact Customer Care at our toll free number[protected] or send us an email to in.customer.[protected]@bata.com. In case you have already registered the complaint with us, kindly share the complaint number provided to you. Our customer service team will address your queries related to Bata products, in the best possible manner. Best Regards, Bata Customer Service
              COMLAINT No IS 326283. NO ACTION HAS BEEN TAKEN. NOT RESOLVED. BATA TEAM HAS BEEN VERY RUDE.
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                S
                srividya chandrashekhar
                from Mumbai, Maharashtra
                Nov 24, 2014
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                purchased online dr.scholl chappal . recd a defective article and a product of 2013. constantly calling up your call centre and sending mails to them. but response from your end. very pathetic services of BATA INDIA. Please refund back my money and no intentions of buying a BATA product even if given free of cost
                Complaint marked as Resolved 
                Bata India customer support has been notified about the posted complaint.
                Verified Support
                Nov 24, 2014
                Bata India Customer Care's response
                Dear Customer, We regret any inconvenience caused to you. Please contact Customer Care at our toll free number[protected] or send us an email to in.customer.[protected]@bata.com. In case you have already registered the complaint with us, kindly share the complaint number provided to you. Our customer service team will address your queries related to Bata products, in the best possible manner. Best Regards, Bata Customer Service
                my complaint no is 311460 lodged on 14/11/14
                complaint lodged on 17/11/14

                How to get my shoe serviced?

                Respected sir, I have a bata shoe which is to be repaired. I don't have bill related to the shoe and henceforth the showroom people didn't take it for the repair. Can u tell me how can I get my shoe repaired??
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                  sameerkhan24
                  from Hyderabad, Andhra Pradesh
                  Nov 23, 2014
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                  Address: Hyderabad, Andhra Pradesh

                  I purchased two pair of shoes in Hyderabad India two months back it was a brown and black formal shoes. Each shoe costed me 1700/-Rs and 2100/-Rs respectively. I was very happy to be the owner of those shoes from BATA but my happiness did not last long. Within a month's time both the soles of the shoe were damaged and the sole started to come out from the main body. It was unbelievable for me to see with such a brand name you guys are selling such cheap quality products. Its my request to replace these shoes and get me the new original pair of Bata and stop selling fake goods at your outlets and stop fooling people around. It was purchased from two different shops one was at Banjara hills after Care hospital and the other was at Panjagutta both authorized outlets of Bata. I'm sending you the pictures of the new shoe purchased. If you need the damage pictures too please feel free to reply me but you guys will faint after seeing the pictures which I'm not sending at this time.
                  Complaint marked as Resolved 
                  Bata India customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 23, 2014
                  Bata India Customer Care's response
                  Dear Customer, We regret any inconvenience caused to you. Please contact Customer Care at our toll free number[protected] or send us an email to in.customer.[protected]@bata.com. In case you have already registered the complaint with us, kindly share the complaint number provided to you. Our customer service team will address your queries related to Bata products, in the best possible manner. Best Regards, Bata Customer Service
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                    sameerkhan24
                    from Hyderabad, Andhra Pradesh
                    Nov 23, 2014
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                    Address: Hyderabad, Andhra Pradesh

                    *****NEVER BUY A BATA SHOES EVER AGAIN...THEY JUST SELLING IN THE NAME OF BATA***** I have purchased two pair of shoes for my office a month back from hyderabad India. I trusted the brand BATA and i always admired the way it has been over the years SINCE MY CHILDHOOD. To my utter surprise both the pair of my shoes got damaged within one month. The soul of both the shoes and the sides have damaged and i cannot even wear them now. As I'm an Software Engineer working for an MNC I hardly walk as I sit in one place for the whole office time busy with work. It made me feel embarrassed in front of my college and boss when the soul of my shoe came all out and I could not attend the meetings for that day. THIS IS NOT THE SAME BATA BRAND WHICH I USED TO ADMIRE. I RECOMMEND EACH AND EVERY PERSON ON THE FORUM DONOT VISIT ANY BATA SHOP. THEY HAVE LOST THE TRUST OF THEIR CUSTOMERS.
                    Aug 14, 2020
                    Complaint marked as Resolved 
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                      Nehal Sethi
                      from Gurgaon, Haryana
                      Nov 22, 2014
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                      Address: New Delhi, Delhi

                      On 12/11/10 I visited your Rattan park, delhi store.Seeking for the information thatthat mygftr voucher will be redeemed at this particular store. Store manager redeemed the voucher without my permission and misguided me on the same that voucher has not been redeemed.i logded complaint for the same aat customer care comp. No 308219 voucher no V[protected] and called several times and marked mail to helpdesk. Reply from bata is visit our bangalore store for more clarity. Without any purchase voucher was redeemed and it is FRAUD done by bata. I want my voucher as fresh.Strict action should be taken against such employee those who bring disgrace to the company. I will recommend my friends and family not to purchase anything from such store after my ridiculous experience and there is nobody to assist on the same. Or give me a valid proof of my purchase with supporting sales memo or sales voucher against the voucher redeemed. Do the needful and oblige. Nehal sethi [protected]@gmail.com [protected]
                      Bata India customer support has been notified about the posted complaint.
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                        Diana Zeena Mathews
                        from Delhi, Delhi
                        Nov 21, 2014
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                        Address: Coimbatore, Tamil Nadu

                        I am a regular customer of BATA from my childhood. On 03 Oct. 2014, I brought a pair of Sandals: Model no: 571-5063 and Size:5; from Bata show room at Brook fields Coimbatore. It costs Rs349.00/-. But unfortunately on 19 Oct. 2014; ie after 15 days the strap of the right-leg got detached. Immediately I went to the same shop, where I brought this and informed; and showed them the acknowledge message for the card payment I had, on the day of purchase. Then they asked for the bill. I told, now I came for an outing and hence I don't have the bill and take this sandal and do the needful help. They refused to take it without bill and told they will do a free service by replacing the entire strap and stitching a new one. After 2 weeks I enquired about my sandals and they told, I will take one more week. Finally, I got my sandals on 16 Nov. 2014. They didn't replace the strap and the stitching was so poor and horrible. Today it seems to be getting cut-out again. I liked that model and hence I bought the same. Kindly do the needful to replace the sandal and provide me a new pair. I have my original bills with me. Regards An esteemed Bata customer for the last 30 years!
                        Complaint marked as Resolved 
                        Bata India customer support has been notified about the posted complaint.
                        Verified Support
                        Nov 21, 2014
                        Bata India Customer Care's response
                        Dear Customer, We regret any inconvenience caused to you. Please contact Customer Care at our toll free number[protected] or send us an email to in.customer.[protected]@bata.com. In case you have already registered the complaint with us, kindly share the complaint number provided to you. Our customer service team will address your queries related to Bata products, in the best possible manner. Best Regards, Bata Customer Service
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                          abhijai0306
                          from Boisar, Maharashtra
                          Nov 20, 2014
                          Resolved
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                          Address: New Delhi, Delhi

                          I have purchased a nine no shoe, gents 15 day back frm east gorakh park, shahdara, kings footwear..near hanuman mandir...sole of the shoe got opened..we approached the shop..he got it pasted and returned it back.aftr 2 days the pasting also got opened..we again went to the shop reqstng to replace the shoe...shop keeper denied to replace it.i request u to plz replace my shoe or refund my money
                          Complaint marked as Resolved 
                          Bata India customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 20, 2014
                          Bata India Customer Care's response
                          Dear Customer, We regret any inconvenience caused to you. Please contact Customer Care at our toll free number[protected] or send us an email to in.customer.[protected]@bata.com. In case you have already registered the complaint with us, kindly share the complaint number provided to you. Our customer service team will address your queries related to Bata products, in the best possible manner. Best Regards, Bata Customer Service
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                            VandanaS
                            from Bengaluru, Karnataka
                            Nov 18, 2014
                            Resolved
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                            Address: New Delhi, Delhi

                            Hi!! This is to bring forth that the product quality provided was highly pathetic, leaving me no choice but to write this Complaint. I bought a Hand Bag Article# F[protected] Cash Memo# 17-08-14/1/0008 Marie Claire, and it got badly damaged in less then 2.5 month.It feels like increasing your line of products is doing no good to the consumers as the quality is degrading attracting bad name for the brand.I would seriously hope someone takes this matter seriously & attends this case on priority as I don't believe in doing unnecessary follow ups. The concern is genuine & I feel cheated, hope you won't prolong the matter & force me to approach Consumer forums/court & online blogs. Let me know when can I go to your store, as I want my Hand Bag to be replaced on PRIORITY/ Refund of amount PS: All the necessary information attached, Pictures of damaged Bag & the bill. Vandana Sharma [protected]
                            Aug 14, 2020
                            Complaint marked as Resolved 
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                              ankitsen
                              from Kharagpur, West Bengal
                              Nov 10, 2014
                              Resolved
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                              Address: Paschim Medinipur, West Bengal

                              I ordered for a chappals on 20 Oct 14 vide order ID No 12042630. Payment was also made on the same date through internet banking. When I did not receive my product for 10 days. I called their customer service 30 Oct 2014, they gave me a complaint ID 300448 and promised my problem will be solved in 5 days. But 5 days passed nor my complaint solved nor any bata representative contacted me. Again I called the customer service on 05 Nov 14, they again gave me a complaint ID 303549 and again made a false promise that my problem will be solved in 5 days. But 6 days have passed nor my complaint solved nor any bata representative contacted me. Now it is understood that I will never receive my order. I just want my money back and nothing more. If I does not get the same back I will think that this is also policy of bata to rob money indirectly from bata customers. ANKIT SEN Mobile No [protected]
                              Aug 14, 2020
                              Complaint marked as Resolved 
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                                Kotte Ravindher
                                from Mumbai, Maharashtra
                                Nov 10, 2014
                                Resolved
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                                Hi I am Ravi From Bangalore product[protected] school shoes)which purchased three week bake damaged and not able to use. approached your shop Marathali, Outer ring road Bangalore requesting your instruction to the shop concerned regarding replacement of the damaged item as I lost the bill. Ravi marathali bangalore [protected] email:- [protected]@gmail.com. we have given in the shop it's self. Thanks Ravi [protected] [protected]@gmail.com
                                Complaint marked as Resolved 
                                Bata India customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 10, 2014
                                Bata India Customer Care's response
                                Dear Customer, We regret any inconvenience caused to you. Please contact Customer Care at our toll free number[protected] or send us an email to in.customer.[protected]@bata.com. In case you have already registered the complaint with us, kindly share the complaint number provided to you. Our customer service team will address your queries related to Bata products, in the best possible manner. Best Regards, Bata Customer Service
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                                  Saji Anirudhan
                                  from Ernakulam, Kerala
                                  Nov 8, 2014
                                  Resolved
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                                  Address: Alappuzha, Kerala

                                  product 871-4055 which purchased two week bake damaged due to strap worked out and not able to use. aproached yoyr shope Opp. Medical college junction . Alappuzha.Ph. [protected]. requesting your instruction to the shope concerned regarding reolacement of the damaged item as I lost the bill. SAJI.A ABHAYAM KANICHUKULANGARA ALAPPUZHA-688544 Ph.[protected] [protected]@rediffmail.com
                                  Complaint marked as Resolved 
                                  Bata India customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 08, 2014
                                  Bata India Customer Care's response
                                  Dear Customer, We regret any inconvenience caused to you. Please contact Customer Care at our toll free number[protected] or send us an email to in.customer.[protected]@bata.com. In case you have already registered the complaint with us, kindly share the complaint number provided to you. Our customer service team will address your queries related to Bata products, in the best possible manner. Best Regards, Bata Customer Service
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                                    Amb Ar
                                    from Indore, Madhya Pradesh
                                    Nov 8, 2014
                                    Resolved
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                                    Resolved

                                    Address: Indore, Madhya Pradesh

                                    1. Bata shoe Article No - 8246605 2. The online link of product is also attached. http://bata.in/bataindia/pr-1456389/men-black-formal-shoes.html 3. Amount paid is Rs 4098 4. Purchase date 20 Jan 2014 5. Purchase done by the debit card Mrs Veena Chadha(My Mother). The statement is attached. The amount reflected in the statement at serial no 3. 6. The store from where I purchased was at ground floor in DLF place mall in Saket New Delhi. Now the store has shifted to first floor. Shop no 212-217. Address of store DLF Place Saket A4, Saket District Centre, Press Enclave Road, Saket, New Delhi, Delhi 110017 Bata showroom shop no 212-217 phone no :[protected] 7. The pics of shoe sole coming out is attached for your perusal. 8. Also I wish to inform that I am in army. We wear these pattern shoes under our uniform. That was the reason I purchased these shoes. The actual name of this shoe is 'Brogue Shoes'. Now I have only one pair which I thought will carry through atleast for 1.5 - 2 years minimum. Also I started wearing these shoes during the month of April (14 april to be exact). Now as the sole is out from side I cannot afford to buy another pair costing the same amount to wear till the time these are repaired/replaced. I have no alternative to wear. Please kindly direct teh company to courier me a new pair and I can deposit this faulty pair to nearest store/outlet as desired.
                                    Complaint marked as Resolved 
                                    Bata India customer support has been notified about the posted complaint.
                                    Verified Support
                                    Nov 08, 2014
                                    Bata India Customer Care's response
                                    Dear Customer, We regret any inconvenience caused to you. Please contact Customer Care at our toll free number[protected] or send us an email to in.customer.[protected]@bata.com. In case you have already registered the complaint with us, kindly share the complaint number provided to you. Our customer service team will address your queries related to Bata products, in the best possible manner. Best Regards, Bata Customer Service
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                                      Dr. Kartik Patel
                                      from Bengaluru, Karnataka
                                      Nov 7, 2014
                                      Resolved
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                                      Resolved

                                      Address: Ahmedabad, Gujarat

                                      Dear Sir/Madam, I have purchased BATA sandal from BATA show room located opp Gurudwara, S.G. Road, Ahmedabad. Within 2 month of purchase there are some cracks on both sandal. What should I do? Regards, Kartik Mob No. [protected], [protected]
                                      Complaint marked as Resolved 
                                      Bata India customer support has been notified about the posted complaint.
                                      Verified Support
                                      Nov 08, 2014
                                      Bata India Customer Care's response
                                      Dear Customer, We regret any inconvenience caused to you. Please contact Customer Care at our toll free number[protected] or send us an email to in.customer.[protected]@bata.com. In case you have already registered the complaint with us, kindly share the complaint number provided to you. Our customer service team will address your queries related to Bata products, in the best possible manner. Best Regards, Bata Customer Service
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                                        roti9
                                        from Delhi, Delhi
                                        Nov 6, 2014
                                        Resolved
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                                        Resolved

                                        Address: New Delhi, Delhi

                                        sir my name is videsh walia and i want to replaced my slippers which i bought from bata india showroom in kamla nagar 2 delhi before 1 monts ago. i complained to showroom and they advised for net complaint. my sliipers are very loose. so please replace it. modal no. of slipper is 671-3079 and mrp is 699 my contact no. in [protected]
                                        Complaint marked as Resolved 
                                        Bata India customer support has been notified about the posted complaint.
                                        Verified Support
                                        Nov 06, 2014
                                        Bata India Customer Care's response
                                        Dear Customer, We regret any inconvenience caused to you. Please contact Customer Care at our toll free number[protected] or send us an email to in.customer.[protected]@bata.com. In case you have already registered the complaint with us, kindly share the complaint number provided to you. Our customer service team will address your queries related to Bata products, in the best possible manner. Best Regards, Bata Customer Service
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