Bata India — Cheating of a sales executive

Address:

New Delhi, Delhi, 110085

I have purchases a Bata shoe from one of your franchise store on 18th March 2016 and at the time of purchasing the sales person told me that the product is having full warranty on that shoe for 75 days from the date of purchase, even I asked regarding the warranty o[censored]pper material also because I have to work whole the day on bike and he was damn sure for the warranty o[censored]pper material also.

Unfortunately my shoe got damage from the left side and when I visited that store, i was shocked that the person was not on his statement and told me that there is no warranty for upper material.

After this he taken my shoes and told me that he will help me to get replaced but after two weeks of follow up he returned my shoes as it is he was taken from me, even he did not send them to the warehouse or the company. I am very unhappy with that and want my replacement.