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Bata India Complaints & Reviews

2.5
Updated: Dec 8, 2025
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Bata India reviews & complaints page 82

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H
HERRY GULATI
from New Delhi, Delhi
Jan 7, 2016
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Address: New Delhi, Delhi, 110018

A bad experience I have gathered. The reason I choosed Bata Product was i was looking for the durability & comfirt. & I purchased the Bata Product from the Company outlet 03/10/2015 BATA INDIA LTD 33 34 TILAK NAGAR NEW DELHI 110018 CST NO [protected] TIN NO [protected] Problem Statement 1. Product Defect The Product Get damaged within few days o[censored]se only, cracks have developed in the sole of a shoe. Pictures of the same are attached with this email. If you closely Observe the Pictures attached, you will find the developement of the crack is from the top so there is no question of mis handling of the product while use.Its Cause of Poor Quality of Material/Manufacturing. If this would have been multibrand store i would have no objection about store managers responce, but being company outlet was asking to register the complaint through net.With regret it is pointed out that more than one month has gone by after sending complaint regarding flop product of Bata slippers . Action for the same is still pending at your end. Please expedite action & mail the decision to me There I spent around 35 Mins to register my complaint & getting complaint number. [That Poor Lady("Indu": As told by Executive) was not able to generate Customer Complaint Number as server was under maintainance: So After Wating for Long Time I got my Registered Complaint Number After Investing so much of my time nothing has happened till date. Kindly tell me what should i do? Is there any way to get full compensation ? KINDLY REPLACE D MY SLIPPERS Please help me out. I have spent tremondous time on this matter as well as my patience has come to an end. I want a quick reply from your side & positive action. FROM AAJAD ASHOK GULATI 185 old sahib pura tilak nagar new delhi 18 [protected]
Bata India customer support has been notified about the posted complaint.
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    Ns Sai
    from Mumbai, Maharashtra
    Jan 7, 2016
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    Address: Hyderabad, Andhra Pradesh, 500047

    Good afternoon Bata store manager I made my purchases at Vikrampuri Bata out let in the month of Aug- Sep 2015 These were costly pieces frm hush puppies Leather belt is of poor quality... Within few months it is now. Double layered Looks bad The second is hush puppies leather sandle It's leather worn out inside where the foot rests Un comfort able Look in to the matter Frm Dr n s sai [protected] [protected]@gmail.com Hyderabad
    Bata India customer support has been notified about the posted complaint.
    Dear Customer, we apologize for your bad experience. We’d be happy to call you and discuss your concerns and to see if we can help. Please share your contact details with us and a member of customer service team will reach you.
    Dear Customer, We regret any inconvenience caused to you. Thank you for sharing the contact details. Your request has been forwarded to the concerned department and will be resolved at the earliest.
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      TSAA
      from Guruvayur, Kerala
      Jan 4, 2016
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      Address: Thrissur, Kerala, 680002

      I had been using BATA from last 5 or more years.Till date I never encountered much problems, but the latest bata I bought, which costed me 899/- for a model of Power Brand of BATA, the stitching on the strap, started to get peeled off, as I have kind of ignored in the begining, expecting it to be a small issue, but later as per days crossed by it became bigger, where the skin got completely peeled off.. Iam kind of very much frustrated with the product, as I also use a Woodland Sandals, with which I havent faced any issues from last 2 years..I dont why I should be writing this complaint, but still hoping for a satisfactory response.
      Complaint marked as Resolved 
      Bata India customer support has been notified about the posted complaint.
      Verified Support
      Jan 05, 2016
      Bata India Customer Care's response
      Dear Customer, we regret the inconvenience caused to you. Your issue has been shared with our customer service team and they will revert back to you at the earliest.
      I had been using BATA from last 5 or more years.Till date I never encountered much problems, but the latest bata I bought, 3 weeks back which costed me 899/- for a model of Power Brand of BATA, the stitching on the strap, started to get peeled off, as I have kind of ignored in the begining, expecting it to be a small issue, but later as per days crossed by it became bigger, where the skin got completely peeled off.. Iam kind of very much frustrated with the product, as I also use a Woodland Sandals, with which I havent faced any issues from last 2 years..I dont why I should be writing this complaint, but still hoping for a satisfactory response.
      Dear Customer, we apologize for your bad experience. We’d be happy to call you and discuss your concerns and to see if we can help. Please share your contact details and a member of customer service team will reach you.

      Low quality product with high price

      I bought sandals on 1 March 2016 from BATA showroom next to forum mall kormangala, by paying Rs.1902
      with in just two months o[censored]sage it has wore off.
      Not worth
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        Shaziya Parveen
        from Mumbai, Maharashtra
        Jan 3, 2016
        Resolved
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        Address: Faizabad, Uttar Pradesh, 224001

        Actually i got a pair of sneakers from your local shop but it got torned within a month.i just wanted to exchanged it with the new one but the store keeper is not exchanging it.please help me as soon as possible.i trust bata n buying shoes from there only but if you guys are not using the good material than i would not buy it again.exchanged my product .
        Complaint marked as Resolved 
        Verified Support
        Jan 05, 2016
        Bata India Customer Care's response
        Dear Customer, we regret the inconvenience caused to you. Your issue has been shared with our customer service team and they will revert back to you at the earliest.
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          Babbi shenoy
          from Virudunagar, Tamil Nadu
          Jan 1, 2016
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          Address: Bangalore, Karnataka, 560093
          Website: www.consumercomplaints.in/bata-india-b100103

          I bought a Dr. Scholl's footwear a year back. The bar broke in less than 10 months. When I went to the showroom from where I had purchased it, I was told that Bata does not take up any repair works. I am absolutely upset. If a R's 1700 footwear does not last even a year, there are serious quality issues. And Bata so irresponsibly washes its hands off! In fact I have been spreading this information and advising friends not to buy Dr. Scholl's stuff.
          Complaint marked as Resolved 
          Bata India customer support has been notified about the posted complaint.
          Verified Support
          Jan 05, 2016
          Bata India Customer Care's response
          Dear Customer, we regret the inconvenience caused to you. Your issue has been shared with our customer service team and they will revert back to you at the earliest.
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            P
            Pooja2015
            from Bengaluru, Karnataka
            Dec 25, 2015
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            Address: 560076
            Website: www.bata.in

            We purchased 2 scholls slippers from Bata in New Delhi in May, 2015 for which Bata gives a 6 month warranty. Within 2 months, both the slippers got badly damaged (cracked, slippery sole, belts slacked) We checked with our same New Delhi vendor and he straight away denied for any repairs or replacement. (Though Bata claims of 100% replacement for major manufacturing defects in its so called policy) My next action was to follow up with customer care for more than a month, after which they agreed to replace one of the slippers or at least repair it. There was still no reply from customer care for the 2nd slipper, which is severely damaged. As instructed, I submitted my slipper in a Bata showroom. Now after another month of follow up, they have conveyed that they will neither replace nor refund for both the slippers. How unprofessional behaviour We have been using Bata for years, probably since our school days, but never expected this from Bata
            Bata India customer support has been notified about the posted complaint.
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              Prashant Nikas
              Dec 25, 2015
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              Address: Buldhana, Maharashtra, 443301
              Website: bata india

              A chappal which i bought on date 20 August 2015... and a month ago it get craked on both sides and belt get slacked... so it is in warranty period so it is returnable... WE ARE SURE ABOUT BATA PRODUCTS BUT THIS TIME SURETY DECREASES... Bill sr no.102234 QTY- 1871 Article- 4000 Amount- 700 Mob [protected]
              Bata India customer support has been notified about the posted complaint.
              Dec 25, 2015
              Updated by Prashant Nikas
              A chappal which i bought on date 20 August 2015... and a month ago it get craked on both sides and belt get slacked... so it is in warranty period so it is returnable...
              WE ARE SURE ABOUT BATA PRODUCTS BUT THIS TIME SURETY DECREASES...
              Bill sr no.>102234
              QTY- 1871
              Article- 4000
              Amount- 700
              Contact-- [protected]
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                S
                ShafnaShams
                from Ernakulam, Kerala
                Dec 24, 2015
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                Address: Ernakulam, Kerala, 682035
                Website: www.bata.in

                I purchased a new shoes on 13.12.2015 for Rs.499/-from Bata Shoe Store, #40/9648, M.G Road, Ernakulam, Cochin, Kerala. Firstly i tried a size 6 shoes but that wasn't fit for me so the sales boy said that size 7 will be ok. He bought a size 7 shoe from the go-down but i didn't looked it carefully. When i reached home i noticed that the shoes is very dirty inside and outside. So i again went to the showroom on 24.12.2015 to meet Showroom manager to request for a replacement. But the attitude of that man really provoked me, that's why i am registering this complaint. A family friend of ours suggested me to register a complaint in the Consumer court through an Advocate, but before that i need to know what the authorities can do on this matter.Hoping for your consideration and i would appreciate your response.
                Bata India customer support has been notified about the posted complaint.
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                  V
                  veekar
                  from Mumbai, Maharashtra
                  Dec 19, 2015
                  Resolved
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                  Address: Jaipur, Rajasthan, 302004

                  I purchaed a shoe on 26.11.2015 for Rs.399/-from ur TRIPLOIA BAZAR, JAIPUR BR.ON 18.12.2015 I VISITED ur shop at 1.00PM shop Mnager told that shoe that the life of this shoe for 3 months only he showed his inability to redeem loyalty point lame excuse server is down I VISited ur MIRD, JAIPUR shop he redeemed loyalty point mob.no[protected] v.k.jain, jaipur
                  Complaint marked as Resolved 
                  Bata India customer support has been notified about the posted complaint.
                  Verified Support
                  Jan 03, 2016
                  Bata India Customer Care's response
                  Dear Customer, we regret the inconvenience caused to you. Your issue has been shared with our Customer service team and they will connect with you at the earliest to assist you on the same.
                  u have not paid attention on my complaint that ur TRIPOLIA BAZAR DEALER has not paid attention on my request he rejected it that a customer purchsed shoe for Rs.399/- has no value in the eyes of company or ur prodct should not be purchased I am an old man using ur shoes for the last 55yrs. I DONOT know other product i[censored] will not attend my complaint than god knows
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                    S
                    sonu@555
                    Dec 18, 2015
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                    Address: Jaipur, Rajasthan, 302021
                    Website: www.bata.in

                    Hi..BATA I hve purchased shoes and sandels on 09 sep/2015 from sodala store, Jaipur for rs 2250. only .My contact no.is [protected].I purchased bata products first time, BT my experience is very bad, today 18 Dec 2015, my shoes and sandels both are Badely damage from lower side, lower lever badley cracked. Plz sir look into the matter, I also send mail you about it.
                    Complaint marked as Resolved 
                    Bata India customer support has been notified about the posted complaint.
                    Verified Support
                    Dec 22, 2015
                    Bata India Customer Care's response
                    Dear Customer, we regret the inconvenience caused to you. Your issue has been shared with our Customer service team and they will connect with you at the earliest to assist you on the same.
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                      pinto1985
                      from Noida, Uttar Pradesh
                      Dec 17, 2015
                      Resolved
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                      Address: 122001
                      Website: bata.in

                      This is to inform you that, i have purched the shoes from your authorized showroom which is situated at avenue B, 31 sarojni nagar market New Delhi on 03.12.2015 at the cost of 999/- and after 2 days, it is found that upper layer of the both shoes is stripping from original shape(also pesting problem). I immediately contract to incharge of show room for in this regard but they are not solving the problem regarding change the damage shoes. I Request to you kindly look in to the matter and direct to concerning authority/manager of showroom to change the shoes as early as possible... Find the attached damage shoes pic & shoes bill. Regards Deepak kaul Mobile no=[protected], [protected]
                      +3 photos
                      Complaint marked as Resolved 
                      Bata India customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 22, 2015
                      Bata India Customer Care's response
                      Hi Deepak, we regret the inconvenience caused to you. Your issue has been shared with our Customer service team and they will connect with you at the earliest to assist you on the same.
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                        ravita5
                        from Hyderabad, Telangana
                        Dec 14, 2015
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                        Address: New Delhi, Delhi

                        I bought naturalizer sandals last year from bata showroom at connaught place, new delhi. in one year the sole of one sandal is broken into two pieces. when i spoke to customer care, they showed inability to attend as their policy handles only products when defect occurs within 60 days. i bought these sandals for rs3000/ and wore only in summer season and that too only as office formals. Strange bata is only concerned about policy. regret buying their premium product.
                        Complaint marked as Resolved 
                        Bata India customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 22, 2015
                        Bata India Customer Care's response
                        Dear Customer, we regret the inconvenience caused to you. Please share your contact number and email id so we can assist you with our concern.
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                          umeshkumarsharma
                          from Kasauli, Himachal Pradesh
                          Dec 14, 2015
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                          Resolved

                          Address: Jaipur, Rajasthan, 302018
                          Website: bata

                          I purchased Bata's shoes as on 08/11/2015 @ 1199/- with out discount and after used of 29 days i.e. till as on 07/12/2015 . On the day 07/12/2015 it damaged on toe cap side and peel of black lather film and shown white inside it . I visited to the Bata Priority Dealer R.P. Company Shop No 25 Vishvasariya Nagar Near Triveni Piliya Gopal Pura By-pass JAIPUR then after handed over on 07/12/2015 Evening and come back barefoot . Also the person Mr. Rahul gave me receiving on bill for damage shoes and till 14/12/2015 no response from the person ( Mr. Rahul ) who committed for 03 days of final conclusion but i didn't get any response on call whenever i call to him . Finally, His brother spoke to rahul and said that company has rejected because of stumble . I spoke that it doesn't happen and why is black film peel of and why is showing white after peel of & It is not genuine shoes . i didn't accept my shoes from the shopper and its kept over there . My bill no 23393 . Kindly help out umesh [protected]
                          Complaint marked as Resolved 
                          Verified Support
                          Dec 22, 2015
                          Bata India Customer Care's response
                          Hi Umesh, we regret the inconvenience caused to you. Your issue has been shared with our Customer service team and they will revert back to you at the earliest.
                          please find the bill page front & back and sample of shoe's toe cap skin peel spot which is white .

                          Shoes - Comment #2270945 - Image #0
                          Shoes - Comment #2270945 - Image #1
                          Shoes - Comment #2270945 - Image #2
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                            karinti4275
                            from Narayanpet, Telangana
                            Dec 13, 2015
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                            Address: Hyderabad, Andhra Pradesh, 500008

                            Sir, I visited the above named company store on[protected] and redeemed Bata Club points. After redemption of points, I received a message as follows Quote "Thank U for redeeming ur Bata Club Points. Here is Ur GV: 30061814. Get Rs. 150 off on next purchase of Rs.999 nd above valid till 13th Dec, 2015. Happy Shopping. Tnc." Unquote. I visited above shop on[protected], purely to avail 'Off' offered by you. The person in billing counter (Manager?) has informed that off cannot be given as this "Off" is not seen in company billing system. Even after I have shown message received in my cell Phone: +91 [protected], He did not accept to give "Off".This is for your information and further action. Yours truly, Ramaprasad K
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                              vijay k mishra
                              from Lucknow, Uttar Pradesh
                              Dec 8, 2015
                              Resolved
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                              Resolved

                              Dear sir I have purchased a pair of shoes .The quality of shoes are not up to The Mark the upper of the shoes are made of totally different material.when I have brought this fact before local dealer he bluntly refused to listen any thing and told that there is no guarantee o[censored]pper. Sir it's not a case of guarantee .It's case of manufacturing defect. You requested to look into Attachments area Preview attachment 20151130_095755.jpg Image 20151130_095755.jpg
                              Complaint marked as Resolved 
                              Bata India customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 09, 2015
                              Bata India Customer Care's response
                              Dear Vijay, we regret the inconvenience caused to you. Please share your contact number and email id so we can assist you with your concern.
                              [protected]
                              vk.[protected]@nic.co.in
                              Dear Sir
                              Have you any system to resolve the complain with any contact to the complainant. Till day I have not received any communication from your end
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                                Jairam shewani
                                from Mumbai, Maharashtra
                                Dec 4, 2015
                                Resolved
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                                Resolved

                                Address: Vadodara, Gujarat, F87469500000

                                Hi here i am jairam shewani from vadodara gujarat. i purchased above mentioned product from bata show room at niharika complex, vadodara gujarat as per b. no. 17/10/15/1/[protected]. i faced problem from this prod. as colour going on. so chaapple looks like very old and dirty. i contact to your store but they said without bill we can not help u. so i take duplictae bill and do mail to u. so pl. look in to the matter and do the needful as early as possibl.e
                                Complaint marked as Resolved 
                                Bata India customer support has been notified about the posted complaint.
                                Verified Support
                                Dec 09, 2015
                                Bata India Customer Care's response
                                Hi Jairam, we regret the inconvenience caused to you. Please share your contact number and email id so we can assist you with your concern.
                                i am jairam shewani

                                my email id is [protected]@YAHOO.IN

                                M.NO. IS [protected]
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                                  renusinghal
                                  from Delhi, Delhi
                                  Dec 3, 2015
                                  Resolved
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                                  Resolved

                                  Address: Haridwar, Uttarakhand, 249403

                                  A purchase of silver coloured ladies chappals was done at the BATA STORE in Pentagon Mall, Haridwar 249403, Uttarakhand in AUGUST 2015 . This chappal has been used very infrquently & has now turned into black spotted chappal . Actually i had bought a similar pair in the 1st week of July 2015 which sadly waas stolen in our Dubai visit. On return finding the chappal to be good we bought two more pairs one for myself & one for someone else which is still unused. The pair which has been used by me has become discoloured though it is not being used very frequently. I am a regular customer at Bata & i was told by the the shopkeeper to put complaint on customer care. The Ref. No. of the chappal is 5722014 & cost is @ 499/ pair Please help in this & issue orders to the store to replace the chappal. My contact no. is [protected] Email ID renu.[protected]@gmail.com Warm regards Renu Singhal
                                  Complaint marked as Resolved 
                                  Bata India customer support has been notified about the posted complaint.
                                  Verified Support
                                  Dec 14, 2015
                                  Bata India Customer Care's response
                                  Hi Renu, we regret the inconvenience caused to you. Your issue has been shared with our customer service team and they will revert back to you at the earliest.
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                                    Jayshree Verma
                                    from Agra, Uttar Pradesh
                                    Dec 2, 2015
                                    Resolved
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                                    Resolved

                                    Dear Sir I am Jayshree Verma, Manager in DHL Express.I bought a pair of shoes from Bata store, Dilshad Garden, Delhi in September, 2015.The shoes broke after 2 months and cannot be repaired.I have always boughts shoes from Bata and I request you to replace them against my complaint number- 03724. Thanks Jayshree [protected] Sent from my iPhone
                                    Complaint marked as Resolved 
                                    Bata India customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 14, 2015
                                    Bata India Customer Care's response
                                    Hi Jayshree, we regret the inconvenience caused to you. Your issue has been shared with our customer service team and they will revert back to you at the earliest.
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                                      riviva
                                      from Mumbai, Maharashtra
                                      Dec 2, 2015
                                      Resolved
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                                      Resolved

                                      Address: 4000004

                                      Had purchased a black pair of velcro shoes from bata in the month of may. its used hardly 4 months . now the sole is out . had gone to the bata stores . they said that only online complaints r accepted as the kids are wearing shoes to school they need to be repaired over the weekend ... so now should i request to the bata services atleast look into this and get the sole fixed as soon as possible or convey a message to the nearest store to do it my contact details are...[protected]
                                      Complaint marked as Resolved 
                                      Bata India customer support has been notified about the posted complaint.
                                      Verified Support
                                      Dec 14, 2015
                                      Bata India Customer Care's response
                                      Dear customer, we regret the inconvenience caused to you. Your issue has been shared with our Customer service team and they will revert back to you at the earliest.
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                                        Randhi kumar
                                        from Pune, Maharashtra
                                        Dec 1, 2015
                                        Resolved
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                                        Resolved

                                        Address: New Delhi, Delhi, 110001

                                        It is inform to you that i have purched the shoes from your authorized showroom which is situated at Cannought Place, New Delhi on26.10.2015 at the cast of 1899/- and after some time it is found that upper layer of the both shoes is stripping from original shape(also pesting problem). I immediately contract to incharge of show room for in this regard but they are not solving the problem regarding change the damage shoes. It is only One month older thereafter, I Request to you kindly look in to the matter and direct to concerning authority/manager of showroom to change the shoes as early as possible... Thanking you... Rekha Singh Mbl.No. [protected]/[protected]
                                        +1 photos
                                        Complaint marked as Resolved 
                                        Bata India customer support has been notified about the posted complaint.
                                        Verified Support
                                        Dec 14, 2015
                                        Bata India Customer Care's response
                                        Dear Randhi, we regret the inconvenience caused to you. Your issue has been shared with our Customer service team and they will revert back to you at the earliest.
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