Comments
The dealers appointed by Berger paints India Ltd are just asking advance without completion of work and if not paid just stop the work. EVEN covering or scrapping or applying putty and primer is not as per estimate given . Cleaning of flooring is also not done. And even if covering is done all the scrapping is put on flooring thereby damaging or disfiguring the flooring tiles
Reply
It has been 3 months that I have raised a complain with ticket number (COMPLAINT NO SR[protected] and another ticket) but nothing hasbeen done by Berger and I called multiple customer care executives and non of them get backed with feedback. So if my complain is not solved today I will do a consumer forum case against Berger.
I don 't understand how the company is behaving in irrational way and do not care to complete the contract and take amount in advance and leave job without understanding their responsibility. It is my humble request to avoid using products and services of burger express painting if they want to avoid difficulties and save money as if they will be giving amount without getting proper and timely service. In my case they stopped the work for three times and from last three months I am suffering as every time they want money and after getting part amount again they stop work after 2- 3 days and demand more money for the same work.
I am getting my home painted by your team but not getting satisfactory with works.As per the agreement that two coat pant putting in all areas including window and doors. but contractor putting only one coat. the agreement amount fully paid by contractor.the work is not completed, Your consultant supervisor also not available in the site
No proper or quality service as promised without courtesy to complete job but only interested in collecting the amount.
25%
Complaints
244
Pending
11
Resolved
54
+91 33 2229 9724
+91 33 2229 6016
+91 33 2229 6005
Berger House, 129 Park Street, Kolkata, West Bengal, India - 700017
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