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Updated: Apr 9, 2024
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B.E.S.T. Undertaking reviews & complaints page 23

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P
Paulomi Bhansali
Jul 7, 2020
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Hello,

We would like to bring to your notice the excessive hike in our electricity bill for the month of june 2020.
Account name: ashish niranjan bhansali
Account no.:[protected]

Kindly request you to recheck the same and send us a revised bill.

For your reference, i am attaching the previous 3-month bills to show you our average rate. Request you to please look into the same at the earliest.

Kind regards
+2 photos
B.E.S.T. Undertaking customer support has been notified about the posted complaint.
Jul 07, 2020
Updated by Paulomi Bhansali A hike in our electricity bill. Images of the previous bill amount attached. Please do resolve at the earliest.
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    Kaushal Daftari
    Jul 7, 2020
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    In lockdown period on april 9 we have paid 3110 and on may 9 we have paid 2800 resp. Same credit was not given you have prepared for 4 months with new tariff we want to know you have calculated the bill on slab basis per month we find it higher kindly look into the matter and correct and inform us so we can immediately make the payment our consumer no is [protected]
    B.E.S.T. Undertaking customer support has been notified about the posted complaint.
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      T
      Tanmay111333
      Jul 7, 2020
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      Address: Brahma building 4th floor 405 bakri ada nm joshi marg byculla

      We have been charged more this month. The electricity bill was not as high as in last 3- 4 months. There is a incorrect charge getting in this month. There is 2000rs ammount difference between previous month and this month. Kindly look into this as soon as possible and decrease our bill ammount.
      Account holder - purushottam dnyadeo gadekar
      Bill no. - [protected]
      B.E.S.T. Undertaking customer support has been notified about the posted complaint.
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        R
        Rahuljay Jain
        Jul 7, 2020
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        Address: B J Marg, Khatau Bldg No 2 2nd floor room no 2

        I got a very heavy bill of around 8000.
        My average bill is around 400rs.
        So please solve my query and give me a new bill
        +3 photos
        B.E.S.T. Undertaking customer support has been notified about the posted complaint.
        Jul 07, 2020
        Updated by Rahuljay Jain         I have received a very high bill, so plz check n solve my bill query
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          R
          ralph fernandes
          Jul 7, 2020
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          Address: B/26, Sagar mahim chs, cadell road mahim, mumbai 400016

          I have received a very high bill amount for month of june ₹6640 compared to the rest of the months which is between ₹2000. I request you to re check the bill amount as there seems to be a mistake in calculating the meter readings.
          B.E.S.T. Undertaking customer support has been notified about the posted complaint.
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            S
            Saqib101
            from Mumbai, Maharashtra
            Jul 7, 2020
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            Address: 104 ghoghari mohalla Dami wala building 4th floor

            Please i have request from best electric, please take the bill as per the unit
            You are overcharged for this month of july

            As we are in a pandemic and also the worst affected city in the country people have not work for month and have uncetertiy about future and many people already lost their jobs please for god sake fix you billing system

            I have consumed about 326 kwh units this month
            As per your manual calculator that i have to pay 1979

            Please fix this
            +1 photos
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              S
              Sampat Hoval
              from Mumbai, Maharashtra
              Jul 6, 2020
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              Address: 309 B2 Shradha chs,Ambewadi,kalachowki,mumbai.400033

              Dear sir.
              I am mr. Sampat ramesh hoval. Son of late. Ramesh m. Hoval. I have received electricity bill of rs.1830/-for the month of jully20. It is too much high where as i have paid previous estimated three bills (April may june). You have taken reading one time in three month. Therefor used unit treated as extra consumption, in this manner tarrif will increases. Due to lockdown my company paid me half salary. I am able to pay actual bill but no capacity to pay extra charged with rate, tarrifs, etc. Please do the needfull. Thanking you
              B.E.S.T. Undertaking customer support has been notified about the posted complaint.
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                A
                ajaykumar kanav
                Jul 6, 2020
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                Address: Flat no. 101, SHIRIN apartment Opp. Ganagajamuna cinemas, Tardeo mumbai 400007.

                Dear sir kindly note my flat at shirin apartment is empty. I am at nasik last 6 months have not come at mumbai. How cum my bill is so high bearing consumer no, [protected]. Bill is 3960. Were as i am at nashik past 6 months. Kindly look in to the matter urgently. Ajay kumar kanav.
                B.E.S.T. Undertaking customer support has been notified about the posted complaint.
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                  L
                  Leena dmello01
                  Jul 6, 2020
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                  Address: Mori Road, House No 42/B

                  Power cut since 4pm 5th july... As well as regular power outages
                  B.E.S.T. Undertaking customer support has been notified about the posted complaint.
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                    R
                    Rahul Vishram Parab
                    Jul 5, 2020
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                    Address: BEST South Mumbai

                    Today, i got a message from best towards the month of july 2020 bill amt. As below:

                    Due to covid - 19 lockdown we are unable to deliver physical bills. Your jul-2- elec. Bill for con. No. Xxxxxxxx is rs.16550/- ppi date is 13/07/2020. Due date is 24/07/20
                    Our average monthly billing is rs.2300/- and didn't know how it increases that much.
                    B.E.S.T. Undertaking customer support has been notified about the posted complaint.
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                      C
                      Cdr Anukaran
                      Jul 5, 2020
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                      Address: Electricity House, Colaba

                      I live at 2c anuradha, nofra, colaba. My consumer number is [protected]. My bill for june 20 dated 01 jul 20 is rs 9600. My average bill has been rs 2000 for past 9 months.
                      This high bill is causing me high stress and anxiety. I cannot afford financial burden at this time. Pse check immediately and revert before i break down.
                      B.E.S.T. Undertaking customer support has been notified about the posted complaint.
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                        M
                        msuw@mumbaicentral20
                        Jul 3, 2020
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                        Address: Materials Management Department (Colaba – Head Office), 4th Floor, Parivahan Bhavan Bldg., S.B.Road, Electric House, Colaba Mumbai Mumbai City District Maharashtra India - 400001

                        My consumer number is[protected]
                        Missionary settlement for university women is a hostel, the amount stated in the bill is in accordance with the presence of students in the premises, but due to covid 19 all the students have vacated and hence it is not possible to be charged with such extreme bill. We have already paid the incorrect bill for the months of march and april. If it is not possible for you to read the meter and give us the appropriate bill then it is not possible for us to pay such large and incorrect amount.
                        Kindly look into the matter and provide us with the correct bill in order to pay the bill as soon as possible.
                        Thankyou.
                        B.E.S.T. Undertaking customer support has been notified about the posted complaint.
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                          S
                          sonalidn
                          Jul 2, 2020
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                          Address: Mahim (GNorth ward)

                          My consumer no. Is [protected]
                          My bill for month of jan, 2020 was rs. 880 and feb, 2020 was rs. 690.
                          But from the month of march till june, 2020 i am getting continuous inflated bills
                          March, 2020 - rs.1450
                          April, 2020 - rs. 1450
                          May, 2020 - rs.1310
                          June, 2020 - rs. 2660
                          I do understand that your representative is unable to take the meter readings due to lockdown and covid 19 issues. But the bills which you are sending are not average they are way above the average, they are almost twice or thrice the amount i used to pay the previous bills. Still i had already paid the inflated bills for the months march 2020 to may 2020.
                          I was shocked to receive june, 2020 bill rs. 2660 which highly excessive amount charged inspite of my consumption hasnt changed its the same what i used to do in month of jan and feb 2020. Kindly resolve my complaint against the excess bill for the month of june, 2020.
                          B.E.S.T. Undertaking customer support has been notified about the posted complaint.
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                            S
                            Sameer Sarnobat
                            Jul 1, 2020
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                            Address: 131, Adenwala Comppound, Parel Village - 400012

                            My consumer no. Is [protected]

                            I got electricity bill for the month of june on 25th of rs 2060.
                            Bill no. [protected]

                            We notice that it is too high than average we use electricity for the moth of june

                            We already paid rs. 560 for the month of may

                            I know that during lockdown period your representative can't take meter reading.

                            I again request you to resolve my complain against high bill
                            B.E.S.T. Undertaking customer support has been notified about the posted complaint.
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                              A
                              Amit Shantaram Dumbre
                              Jun 30, 2020
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                              Address: Flat no. 906, Shree Yogeshwar CHS Ltd, D.P. Wadi, Ghodapdev, Kalachowki, Mumbai-400033.

                              I am tenant and living in flat of mr. Satish tanaji wable.
                              My address is flat no. 906, shree yogeshwar chs ltd, d. P. Wadi, ghodapdev, kalachowki, mumbai-33. Best consumer number is [protected]. Since 11 may 2020 we were not living on the above mentioned address and all the electric appliences are turned off. Still i have received bill of rs. 580/- for the month of may 2020. After regular use of electricity for full month, my bill remains in the range of rs. 450/- to 500/-.
                              I am surprised to see this bill of rs. 580/- for the month of may 2020 where i was not using electricity for 19 days.
                              I request you to please look into this matter and reduce my bill as per use o[censored]nits of electricity.
                              Thanks
                              B.E.S.T. Undertaking customer support has been notified about the posted complaint.
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                                D
                                Deepali Agarwala
                                Jun 30, 2020
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                                Address: 3/517, Shreeji Krupa, HR Mahajani Marg, Matunga East

                                This is with regards to my inflated electricity bill for june 2020.My consumer no is[protected]*1. I am a resident of matunga east and have paid during the lockdown all bills for March (Rs 780), April (Rs 1060) and May (Rs 970) for the year 2020.
                                I have received an sms saying that for that above consumer number we are unable to deliver the physical bills, your june 2020 electricity bill is Rs 7070.
                                My complaint is:
                                1. Why such inflated bills?
                                2. Even if the bill is not sent physically why m i unable to c the bill at all?
                                3. If this is an estimated bill sent by MTNL, on what basis is the assessment done. How can a customer know your estimated amount?
                                4. The bill says adjustment amount. Pls explain the basis for the same and on [protected] or [protected]@gmail.com
                                +1 photos
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                                  K
                                  Khan6240
                                  Jun 29, 2020
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                                  Address: B ward Mumbai-9

                                  Dear sir,
                                  My consumer no is[protected].
                                  My last two months electricity bill amount for the month of may and april 2020 was rs 1420 and rs 1560 but in the month of june 2020 they have sent inflated bill which is double amount of last two months. They have sent rs 3000 bill amount for the month of june 2020 which is double than what we use to get every month bill
                                  Kindly look in this matter urgently
                                  +1 photos
                                  B.E.S.T. Undertaking customer support has been notified about the posted complaint.
                                  Jun 30, 2020
                                  Updated by Khan6240                                   Also unit consumption for the month of May was 249 unit...bill amount was RS 1420 while in June unit consumption is 277 units and bill amount sent is RS 3000?. How that possible? Kindly rectify your mistake and resent new bill amount asap

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                                    U
                                    Uzair Baksh
                                    Jun 29, 2020
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                                    My consumer no. Is [protected]
                                    My sel[censored]zair ahmed complaining about my excessive bill amount of 61790 for the month of may-june.
                                    Normally my bill amount for every month is 5000 to 10000.
                                    But this is out of the box..
                                    Due to lockdown we can’t earn money on top of that this shocking bill.
                                    Plz check there must be a big mistake. As physical bills aren’t coming from last 3 months so we cannnot check the units also.. But this 61790 bill is fake i suppose or there is a big big mistake. Please please we can’t pay amount as we know surely that we have not consumed so much units.
                                    Whoever concerned person is reading this please check my bill or else i will go in the media.
                                    Thank you
                                    My contact no. [protected]
                                    +1 photos
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                                      P
                                      pchiplunkar
                                      Jun 27, 2020
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                                      Address: Mumbai 400002

                                      I just have two tower fans, three tube lights and one tiny exhaust fan..
                                      No refrigerator, no tv, no geyser, no iron, no ac.
                                      I am getting electric bill as rs 1200 to 1300.

                                      Where as those who have refrigerator tv are getting bill as rs 400 to 500.

                                      Pl investigate the truth... My consumer no is [protected]... Purushottam padmakant chiplunkar... Son of pamakant vasudeo chiplunkar.. Address 17 shiv sadan, dena wadi, thakurdwar, jss road, mumbai 400002... Cell no [protected] and [protected].

                                      I had been to phatak wadi best office several times but i did not get any solution.

                                      I will be constraint to appeal in consumer forum if i am neglected by best and not given fair justice.
                                      B.E.S.T. Undertaking customer support has been notified about the posted complaint.
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                                        J
                                        Juned ANEES SIDDIQUI
                                        Jun 27, 2020
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                                        Address: B-701 cozy shelter palwadi dharavi cross road dharavi mumbai 4000017

                                        I pay electricity light bill every month and there was no pending bill. Never ever my bill has come so high. This month i received bill a whopping/incredible amount of 9500 which is not possible at all. Kindly look into my previous consumptions and the present bill. Please correct the bill amount.
                                        +1 photos
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