B.E.S.T. Undertaking Complaints & Reviews

This is to complain you that BEST Bus No. MH-01, LA-5863 on[protected] at 11:20 PM at Vashi, Sector-17 has Hit my car Very Badly from backside, while I was Driving the car. The backside body of the car has broken.
Bus driver was driving at a very high speed and there was enough distance and the side for him, but he did not slow down the bus and ran from the place without wait....

Complaint against BEST Bus Driver -
BEST Bus Reg. no. - MH 01 LA 6452
Bus Depot - DINDOSHI.
Bus Route no. - not noted
Bus running towards goregaon from Aarey Milk Colony.
Date - 30 Jun 2010.
Time - 8:45AM.
At - Near Chotta Kashmir, Aarey Colony, Goregaon (E), Mumbai - 65.

While I am traveling on my motor cycle, the above best bus comming from opposite direction, the driver driving...

Dear Sir/Madam,

Greetings...

On 25th of June'2010,the Bus no MH-- 9306, from Gorai to Andheri Stn ( 259) , the conductor has not stopped Bus at Ganesh Nagar Bus stop and due to which one person has fall down while catching bus.

Secondly when i have given him Rs.10/- to give me a ticket for Chincoli ( Malad - Mindspace ), he has rudely said that he dont have change of Rs.5/- and i have...

Today 21st June 2010 I was standing at Indianoil Nagar bus stop for 45mins waiting for bus route 355ltd to go to chembur. I spotted the bus about 30mtrs from the Indianoil nagar stop at about 11.42am. The driver to avoid the signal at the Indianoil junction took a right turn in the lane before the busstop. Thereby we who were standing at both the busstops on JProad and Link road stops of Indianoil could not catch this bus after having waited...

Like BMC, BEST's electric supply is not ready for rainy season, 10 hours are taken to rectify minor fault.
No co-operation by BEST. They always do some temporary solution and it is stop working after some time (2 days).
Again wastages of 10 hours in pushing BEST worker to rectify problem temporally.
It's humble request to all news channel to have focus on this issue ....

To,
General Manager
Gorai Bus Depo,

Dear Sir,

Please increase the bus services from Gorai Depot to Mulun Check Naka Bus No. AS 458, 2 buses are already in Wadala Depo for repairing so only 6 buses are on working thats why so much rush in AS 458 bus every day evening 6 to 8 pm & morning 8 to 11 am. Please do the needful as soon as possible.

Waiting

Thanks
Yogita...

Hello,

This is a continuos act daily morning which we need to suffer. Even though bus no AS707 is written in amar palace's bus stop board, the bus will not stop. Its quite annoying in morning busy schedules. The bus frequency is 25-45min, in the same time if bus doesn't stop, pls assume.

I would request to concern authority to look into this on priority basis which will be great help for the public...

Dear Sir,

It is good to see that BEST undertaking has introduced additional bus routs for Airoli. 514, 522, 525, 509, 545 these new routs had helped a lot to passengers on these routs. It is my request if BEST undertaking make some moditifications in these routs,

1) Bus No 514 should be diverted via Airoli Bus Stand, as 512 is already there & is well set, so 514 as it is a short rout should not have great...

Hello Sir/Ma'am,

BEST buses being the most widely used and convenient commodity of public transport, the website (BEST Undertaking - http://www.cgrfbest.org.in/bestundertaking/), though under construction could make certain basic aspects available that would help the public drastically. Some of the features that need to be made available as soon as possible are as mentioned below-

1- BEST Buses Time Table....

Dear Sir,

I am travelling from Borivali-E to Worli daily by AS-2 buses, which is run by Magathane depot every morning. In morning from this depot only 3 buses are available for Borivali people. Yesterday (19/05/2010) in the morning they have not sent the buses of 8.30 AM & 8.50 AM., When i have called up at Magathane depot, first they said that Buses were already sent to Borivali National Park Stop, After I shout they said...

Dear Sir,

Myslelf Mrs. Prachi Vikrant Jadhav, working for Hindustan Construction Co ltd, had been a regular commuter of Bus no 603, for the route, Bhandup Village to Hindustan Stop. Today I when I was catching a Bus at 1.45pm (Date- 14.05.10) at Hema Park Stop- Bhandup East, Bus was in speed above 40kmp so I waived the hand in air, driver acknowledged it and he stopped the bus for about 5 to 7 mtrs ahead of the bus stop, by...

I was travelling by bus no. 707 from bangur nagar to nanavati hospital. Yesterday being the train motorman strike the buses were crowded like anything.

I got a seat to sit in the bus at juhu circle at the last row. The bus was still packed i hadn't bought the ticket neither did the ticket collector (master) come at the back to give tickets, so i could'nt get one.

Ticket checker got in the bus at cooper...

Bus no. 164 starts from Dharavi depot to Maharana Pratap chowk (Mazgoan Depot).

The first 164 bus of 7.45 a.m. runs very irregularly from Maharana Pratap chowk (Mazgoan Depot)

Most of the times it is canceled and either the 8.05 a.m. or the 8.25 a.m. bus runs.

Numerous complaints have already been given to the Mazgoan Bus Depot master.
He says that the master of Dharavi Depot speaks with...

though i had lodged complaint with the BEST authorities against a juice vendor doing business near street light pole No.16 near preksha sarees, dsp road, dadar east mumbai 14 no action has been taken to stop him from using the residential connection for commercial purposes. the name of d.v. malkar has come into picture who is supplying connection to the illegal juice vendor. once action was initiated but seems that malkar was not fined...

I am very happy that we have AC bus facilty these days and it is of great help to travellers like us who stay in Vashi and work in goregaon.

My complaint about the bus service is ;
1) Compared to NMMT buses fare is high in BEST
2) AC cooling is not at all effective and when we tell the conductor he says this is due to the external temperature whereas if we travel by NMMT this problem is not felt and ac is very...

This is regarding the nuisance created by bus drivers and conductors of AS 302 bus conductors and drivers. I regularly travel by this route and bus. Last two days i had very bad experience traveling by this bus. I generally catch 6.56 p.m. bus, which is from Mahim depot. On 15th April, 2010, Thursday, there was loud music playing on the bus. I requested conductor to stop or low down the music. He did not do it and said that those are Sai...

BEST Bus No. MH01 LA5031 with driver Badge No. 8371 (Name: Sameer) Route No: 461
The above BEST BuS number with the above badge driver hit our car at 9:30 pm Apr 16th at NSE --Goregoan area. Our car was standing at the signal and the BEST Bus came from behind and the driver who was rashly driving hit our and smashed the side of the car and broke our mirror!!!!
Further he behaved rudely, said bad words and threatened us!!!!!...

I am a regular commuter on Route no.310 plying between Kurla West and Bandra East. Route no.310 mainly caters to the newly developed business hub at Bandra-Kula Complex which is yet to develop fully. This route is a source of high revenue for the Undertaking. However, it is not practicable for the Undertaking to provide a comfortable ride to the aam aadmi, as the road is quite narrow and crowded towards both the ends of the routes viz. Kurla...

Respected Sir,

This is to inform you that some of the bus team( conductor + driver ) has taken the bus service as their own private property.It is been found and observed ( experienced ) by many along with myself that the bus never comes on time at the stop. I stay at yari road, and catch my bus from machlimar stop, you can imagine be what time limit the bus should come on stop (machlimar) from its yari road depot. but...

I travel daily from mini nagar bus stop to national stop daily since last 2 years every morning the ticket for the same is Rs. 4 today morning the conductor No. 65696 in the Bus 297, (MH-01 LA 6191) gave me the Rs. 10/- ticket. When I asked him the reason for the same he was exceptinally rude and did not listen to anything i had to say. He almost shouted on the top of his voice which was embarasing for me. I always pay the right amount for...