B.E.S.T. Undertaking Complaints & Reviews

Dear sir,

Due to Metro work at Marolnaka & it's near by area, the traffic problem is pathetic. In the morning, the bus no. 332, is there frequency is also ok but the problem is that the people ctake the bus without coming in que, the BEST Supervisor/Authority just stands there & watches the mess up in all this the female commuters face a problem while boarding the bus.
One humble request is to the BEST...

I was waiting on the bus stop from 8.10am and at 8.25- 8.30 i want to go to Amboli naka, and as you know only this bus reaches that destination from my house. i have been noticing from past couple of days this driver never stop the bus on the bust stop of Tilak nagar.

How are ppl like us comute at that time we cant even think of takin a 340. I have to either walk till sakinaka junction and reach late at work. TODAY i had to...

Best bus number 33 from Santacruz Depot to Goregoan banged into our car on its route to Goregaon on Sunday 2nd november at approx 4:30 PM. The bus driver did not have the patience to wait for giving him a side after one horn just banged into our car causing damages/ scratches to the door on the right side.

Bus number : MH 01 LA 5601.
Driver license num : 7965
Conductor License num: 9496.

I am writing...

Dear Sir,

Last 2-3 months, after 5.45 p.m. we are not able to get the BUS from Family court BKC Bandra stop to Bandra Station. The BUS are coming in the interval of 25 minutes & fully loaded, not able to catch the BUS at Family court STOP BKC Bandra to Bandra Station the route is 310 & 303 & 390....

All Office person are suffering too much ...as there is no other means of transport from these point...rickshaws...

Dear Sir/Ma'am,
I am a regular traveller of BEST bus Route No.: AS-700. There is a big number of people who travel daily on this route. Most of them have montly DIAMOND pass which cost Rs 1000. But the service provided by BEST is not upto the standard except the buses. The frequency is very low that people stand for 1 and half hour. There must be more buses to run on this route specially in the morning and evening. This is the...

Hello,

I'm a regular traveller on bus route 459 starting from Malvani Depot.

It is observed that the bus is never on time in the morning between 7:45AM to 8:30AM..Sometimes the bus does not turn up for 45 min..& sometimes 2 buses arrive in the span of 10 min. As most o[censored]s are office goers it becomes very difficult to reach our office on time.

Also twice the bus broke down in between and...

Dear Sir,

I travel from mira rd to thane every day. from kashimira bus stop I board in AC-700 bus.
AC-700 bus (MH-01 LA-6950) arriving at 8:10 pm at kashimira bus stop didnot stoped at bus stop on 19th and 20th october 2009 at kashimira bus stop. after this bus I have to wait for another 45 mis to get next bus.

At this peak hour we dont mind travelling standing in bus instead on waiting on bus stop.br...

Dear Sir,
This is to bring in your notice that Mr. Uttam Rao Khobargade - GM Best is one of the corrupt officer in this world. Inspite of being for a dalit family he woes property in Crores and he is also taking undue advantage of his caste and also threatening the officer under him.
Below mentioned are the details of his property. 1. 7 crore duplex...

Dear sir,
There is no ac- 700 Ac bus runs between thane and borivali at evening for more than 1 hour.
Request to run bus as per time table issued on best website for Ac AS-700 BUS.

Thanks and regards,
Iqbal ansari...

Sir,

I am working as Senior Executive in a Nationalised Bank. Daily I take A/c bus from Puspa Park to Bhandup Station. I would like to highlight my experiece of commuting by B.E.S.T bus and irresponsible behavior of Bus conductor by not stopping the bus.

1. Today A/c bus (star bus) no. 6808 arrived at around 9:15 AM at Pushpa park stop. The bus didn't stop at all. This is inspite of fact there was sufficient...

Today, 29th September, 2009, I found it very much shocking that even after requesting to the bus conductor having licence no. 92264 of Bus. no. 167 on route Elphinston station to Mahindra towers, worli, Mumbai 400018, Vehicle no. 8016, at 9.30 a.m., the Bus conductor refused to give me ticket just because he had already passed away once. Sometimes it takes time to take out money or sometimes we don't have change etc., and most of the...

Hello,
I travel from Bhandup to Malad by 459 bus everyday since last 2yrs.
Day by day the frequency of this bus is going down.
Now a days i have to wait for 1 hour or sometimes more for this bus.
Many a times 2 buses comes in 5 minutes gap and then for 2 hours no bus.
The drivers sometimes dont even stop the buses at bus stops though not their fault because no one can enter the jam packed buses.
I...

Hi,

I Mr. YOGINDER SINGH RAGHAV a resident of Mumbai, I had used Best Bus services so many times but nothing happen like this ever before, On 5th Sept 2009 today itself in Morning time 9.15 am i was standing at Gandhi Nagar Bus stop. A BEST Bus Route No. 460 which was coming from Mulund & going to Andheri Agarkar Via SEEPZ. It was fully packed with passengers i just tried to board & i had done it.
After boarding...

I was travelling from Bandra Station to Bandra Kurla Complex on 1st September 2009 @ 12.00 noon via Bus Route No 303 (BEST BUS NO. 6912, RTO Reg.No. MH-01-H-9375), I claim the seat mark with reserve for women some man was seated on it, he refuse to vacate the seat, I complaint to conductor on duty in the BUS , he replied that Women are also not offering seat to the women with child...how this Answer is correct. when I ask the reserve seat...

Dear Sir/Mam,

I had Smart card fo best buses on 29th august 2009 i lost my smart card (bus pass).but i was renewed on 17th august 2009 when i m going in marol maroshi bust depot they told me u again purchace new one.
u tell me how i can offerd bus pass in one month for two times. my pass was Rs.456/- for mumbai suburbans.pls help me & reply soon...

Thanks & Regard
Santosh...

Bus No.MH-01L8825, Route No.39.Starting point PK KURNE CHOWK BUS DEPOT, TIME -9.30 A.M, DATE : 28/08/09.The above detailed bus conductor has rung the bell before boarding all the passenger.And at very next stop even though passengers were waiting for the bus he did not stop the bus.Please Kindly take necessary action against the conductor and driver.And please do reply to my email after enquiring the respective conductor and driver,...

Respected Sir,

Today morning I left my house for my office as per routine work on my two wheeler bike. From Marine Lines to Grant Road. Near Marine Lines railway station one bus number MH-01 L 9929 2004 COLABA rashed in the middle of the road to jump the signal, as the signal turned to orange. The bus was heading towards Charni Road, the driver not even saw who are on his left and who are on his right he tried to jump the...

From Worli Depot to Colaba and Navy Nagar, there are two bus : 124 and 125. In this route, there is no frequency and sometimes the bus driver never stop the bus on the bus stop from worli to colaba and worli to navy nagar. We have to wait for the bus more than half an hour and so on. There are many bus which is useless frequency like 154, 172, and more. Think about the general public who day by day increasing like a insects. Like this the...

I had boarded BEST Bus No. 167 from Elphinston Station to Mahindra Towers, Worli on 13th August 2009 at around 9.45 am. The Bus was very much crowded and I was seated at the second front seat behind the driver. The conductor had already passed my side and there were lot of standees, so the conductor never came back for ticket. While I was seated, BEST's ticket checker boarded at Kamala Mill Bus Stop and started demanding ticket even...

THE SERVICE/FACILITIES BEING PROVIDED FOR A/C BUS 700 ARE PATHETIC.
THE A/C DOES NOT FUNCTION MOST OF THE TIMES, BUT THE FARE IS TAKEN FOR A/C & CONDUCTOR'S ARE INSTRUCTED TO DO SO BY DEPOT, EVEN IF THE A/C JUST WORKED WHILE LEAVING DEPOT & IMMEDIATELY BECAME NON FUNCTIONAL, ONE IS ASKED TO TRAVEL BY KEEPING FANS ON, WHILE REALITY IS FANS ALSO DO NOT WORK & MANY TIMES FANS ARE NOT THERE.THERE IS NO SHADE AT THE BUS...