B.E.S.T. Undertaking Complaints & Reviews

NMMT rocks and BEST fails to provide requierd service

Drivers are not stopping bus AC-525 after seepz stop and they are directly stopping at shipping corporation . they are bypassing IES eduction school , Milind nagar and LT powai garden.

The attitude and behaviour of drivers and conductor of BEST drivers are not uptomark and good as compare to NMMT drivers and conductor.

Both NMMT - 123 and BEST...

To BEST
I would like to inform you that all AS 505 & 505 LTD bus should be extended till Jalvayu Vihar Kharghar as lot of people from Jalvayu Vihar till Kharghar Station require a good frequency of Buses as Frequency of 505 LTD is after every 10minutes it will attract more crowd to Best Services as also BEst Bus revenue will also will be increase .As i have seen that when start from CBD Belapur it goes with half load passenger...

Dear All,

Currently they have mentioned in the BEST officeal site -AC AS 525 ( from dindoshi to MIDC -mahape route that Dr Ambedkar udyan -powai garden ( AC bus 525 AS-525 route is the stoppage but currently they (BEST drivers) are bypassing via LT bridge and we are not geting this facility . Many peoples alight here at powai garden stop and catch another vehicle for chandivali IT park , industrial area and sakinaka . br...

There is no system of online payment of Electricity Bill of BEST Undertaking. BEST should provide a system by which consumer can pay its electricity bill vide net banking or credit card facilites.

You would always find long ques for payment of electricity bill in south mumbai.
It is a shame of the part of BEST Undertaking that being a service provider in south mumbai and not having online payment facility. Even Reliance...

Everyday there are hundreds of people travelling from Mulund (East) to Powai and ahead. But there are no buses running from Mulund (East) to Andheri. There is only one bus no. 403 which goes to Mulund (east) and that too via Mulund (west). Is it really difficult for the BEST to start buses from Mulund (East) to Powai. Also, the frequency of A/c buses i.e. AS-461 & AS-422 is horrible. Many times we have to wait for 1/2 hour to 45...

De-congest the Road. Travel by Best Bus. This is what we read everyday on the hoardings diplayed at the Best Stops. However, we have noticed that there are no buses to carry us from one destination to the other. How Pathetic? We can understand about the crowded buses, but even empty bus doesnt hault to reduce the crowd at the bus stop. Everyday travellers like me have to wait for atleast half hour at the bus stop to get into the bus. After...

Helo,

My Name Rajesh Powle.

I am the regular traveler from BEST from Andheri to seepz,i have notice many times in morning when ever TC is not there people dont get into the bus in line and when we start to go in the bus thru line people come frm without line and get into the bus and conductor dosent say anything,might be its not his duty,but plase ask TC to satnd from 06:30 morning as it is very diffucult without...

I was wating for the BEST bus in mulund east below the flyover where the bus AS1 has a stop and the bus driver took the flyover nad left without taking the stop. Who has given him the authority to do that....

Respected Sir,
I stay in Mahavir Nagar, kandivli, mumbai 400067. When i came to stay here 7 years back, there was a double decker bus 285 that used to travel from station to mahavir nagar. It had excellent frequency 1 bus in 5 min & used to go jam packed. but now that bus has been made to single decker & come after half an hour. this causes a lot of troubles to the residents of mahavir nagar finding a vechicle from...

I stay in Wadala East near Priyadarshini. In order to travel to vikhroli, Bus no- AS 5 is one of the 2 AC buses which cross Priyadarshini. Inspite of its stop at Priyadarshini, I have noticed couple of times that it does not stop at the Stop for no valid reason. I wait for 20-25min for the bus and it just passes by without even bothering to acknowledge the waiting passengers. Its highly unprofessional on the part of BEST who claims to be...

AS-13 Express Bus service(A/C Bus) never comes at time on top of it new inexperience drivers are driving these buses in the evening.Which goes by snail speed then why it should be called Express buses when other buses as AS-1/AS-3 goes much faster.Is it not cheating by BEST when they are charging 500/600 Rs.more than other buses pass saying it is express buses can they display time log.

In the evening same time other buses...

Bus no.MH01 L9343 Dt: 15/12/09 Time: 6:15pm. Route: 210 dahisar depot. This is when the driver of this bus was talking on cell phone while driving; now I want to know what action will be taken by government against this driver when common man is not spared from breaking such law. It was so irresponsible from his side when he risked the lives of 20-30 people inside it.

When government servers only will do such things what can...

Respected Sir,
TVs in BEST buses mumbai play same ads and information again and again. It is difficult to sit through it. Please do something.
Thanks,
Vishal Agrawal...

There are two bus routes - 110 and 172 which have the last stop at Saat Rasta. These buses are parked in a very bad manner and occupy a large portion of the road.

Due to this there is a severe traffic jam at the circle (saat rasta)

May we request for this last stop to be shifted to Mumbai Central Bus depot so that traffic situation can be eased out at the circle.

Thanks

Joseph...

I am daily using the BEST bus no. 459Ltd to travelling from Kanjurmarg W (Dockyard Colony) to Chincholi Bunder (Malad W) for reching my office from last One year. It is the only direct bus to travel on that rout hence I have no option to use any alternate rout bus.

We ( I & the many other commuters who are travelling on same rout ) have some complaints & suggestions are as follows:

Complaints:
Bus...

Mumbai, Date:13/12/2009

Sub: Request MANDATORY - PROMINENT DISPLAY OF NAME OF BUS STOP.

This is to bring to your notice, that newly renovoted bus stops fail to have PROMINENT BOLD DISPLAY OF NAME OF BUS STOP, although these days most of the BEST Bus Stops have bright illumination with host of Commercial Advertisements.

Due to this, The passangers are inconvinianced and unable to see the...

On 11th December 2009 @ 5.40 p.m. on Family court BKC Bandra BUS Stop, we have waited for 20 minutes to catch the bus to go to Bandra Station, all the bus 303, 310 & 390 was coming fully loaded & 4 bus passed away & all the passenger at Family Court Bus Stop BKC, Bandra (E) stand idle. then one bus route 310 double Decker RTO No.MH-01-LA-03 (BEST No.4038) came at around 6.01 p.m. the driver was not stopping the bus at Family...

Negligence Driving
I Jaydeep A Tanna Passenger HANDICAPPED PERSON ( right above elbow amputation) was at Chembur Naka bus Stop to journey of Ghatkopar Station Dated 9th Dec 2009 at 5.30 pm. but 1 bus came by 6.15 pm Bus Route No -430 which did not stop at bus stop by making slow at bus stop than immediately raised the speed of bus & not allowed any passenger to board the bus.
Thereafter the other bus came 6.30pm the Bus...

Hi,
I boarded 507 bus at Gopal Bhavan (ghatkopar) bus stop at about 7.15 pm today (Dec 9, 2009). The bus was crowded so i held the rod in one hand and keeping my balance was trying to pull out the money from my left hand. This conductor who could see what i am doing asks for my ticket. I told him I am removing money to which he rudely said Stop bolo pehla .. stop bol nahi sakte kya... paisa kya something he said....His harsh tone...

Respected Sir,

I am regular commuter from mira road to thane. I take a AS-700 bus from Kashimira stop to thane.
It is very much regular that AS-700 bus is not stopping at Kashimira bus stop.
On 3rd December at 8.00 PM AS-700 Bus MH-01 LA 6961 did not stop at Kashi mira stop.
I am repeatedly posting complain on this forum but dont have any idea whether any action has been initiated.
Since frequency...