B.E.S.T. Undertaking Complaints & Reviews

yes i totally agree with the above complaint made by Mr. Satish about BEST 525. i m also a regular passenger from airoli to Virvani Estate. i m not satisfy with the service, fair, and attitude of Bus driver and conductor, at office time they did not stop the bus on Airoli circle bus stop. many people are not happy with this rude behaviour. one more thing first 525 bus comes on airoli sector 8 at 8:40 and it took i Hr. to reach at Dindhoshi, due to this i almost got late mark in my office. i think if first bus shuld come at 8:00 to 8:15 am that would be better for us to reach on time.

The NMMT did a very gud job the bus quality, frequancy, timing, are awsome and most important Bus Fair is vry competitve and lower than BEST AC bus.

my request to BEST is please do the job as ur name is "BEST". NOT "WORST".

Yes i agree with Satish.

I would request BEST authorties to extend AS 525 till Nerul in Navi Mumbai and Mindspace Malad instead of Dindoshi. Tjis could be a possible evenue maker

I need to add one more to this. There are 2 more AC buses route no: 512 & 51 both are not covering the MBP (Millanium Bussiness Park, Mahape) stop even though they are just bypassing it from Mahape Naka.
If these buses can visit MBP then BEST can get more passengers from this area.

I believe AS 525 should be extended to Nerul via Vashi Depot and Vashi Sec 14... Also, AS 551 should be routed via Vashi Depot and Vashi Sec 14... right now, If a person from Vashi Depot or Vashi Sec 14 wants to go towards Powai / Dindoshi / Goregaon by an AC bus then he has to take AS 512 till Mulund and then he has to changeover... As the frequency of AS 512 is pathetic ppl have to rely on NMMT 123.. I hope BEST authorities will take this issue seriously and will look into this matter as soon as possible.

Also, BEST website 'Bestundertaking.com' is down... please upgrade it as soon as possible

I am a regular passenger of BEST 525. Now a days the BEST 525 is not at all regular at evening time. The bus which earlier used to reach SEEPZ from dindoshi at 7.30 pm now doesnt come. Moreover the 525 AC buses frequency is not good during peak evening hours which keeps the passengers waiting for long time. I hope the BEST authorities will take a look at this issue and resolve it positively.

The attitude of BEST Conductors are such bad that the way they behave with the passangers as if they are the owners of all BEST buses. They are very rude and arrogant.The BEST authorities should keep track on them and teach them how to behave with the passangers and then also if they are not changing their attitude the authority should punish them accordingly.

WHEN NMMT AND BEST BUS AC WILL COME IN
VOVLE ALL CHANI BUS ARE DULL NO PICK UP BUS SEEPD

why best do not tak e vovle bus ac pangerss has allwas late ac bus some ac dos not ac work some bus of pick up not there ac

Hi,

I request you to take AS-551 bus route from vashi to midc andheri by highway like AS-525.There are many bus services available on LBS route...but only one bus AS-525 which runs from highway saving a lot of time for the commuters travelling from vashi to seepz.
Please look into this matter.

Manasi

I agree with ppednekar19. The bus AS-551 spends a lot of time on the LBS marg because of the traffic jams on the road. That is why, it always takes more than 2hrs for me to reach Marol from Koparkhairane. If the bus is redirected via eastern expressway, then a lot of time can be saved.

NNMT — Rude behaviour

The Officer
N.M.M.T Depot
Navi Mumbai

Sub: Misbehavior done by NNMT Driver.

We were traveling with our child from Airoli to Mulund via NNMT bus on 30/07/2011 at around 1.30 p.m. when the bus driver whose batch no was 22416 did not stop the bus at L.T. road bus-stop in between Hanuman chowk & Mulund station, even on requesting him.
Please teach the drivers to talk properly & also keep them updated on the bus-stops put up by their organization.

Regards,

Parag.

I agree to all above.

I think we should boycott the BEST Corporation. Their management is useless, rude behavior of drivers as well as conductors, extreme fares (They are looting the public with such a high increase in fares compared to other similar services). And what do we get after spending excessive fares, the AC is leaking, no covering of critical stops, buses have frequent breakdowns, no improvement in services. Compare to this, NMMT charges very fairly and the VOLVO buses takes you places faster then BEST. Moreover they cover almost all stops.They are not customer focused.

The rickshaw union and BEST union always have false demands, they think the inflation is only affecting them and not us. They need to understand that a normal layman's pay packet doesn't increases with this inflation then how these group of people ask for huge demands in fare increase??

This 123 ac bus at nahur station stop never stop, between 6 to 7 pm hrs, so pls help to do so, the bus is really good and maintened well...

bus — extenssion of rout and others

in the mornning rout no 241 have short trip upto juhu vilepale bus stanak, should be extended upto Santacaruz bus depot. so mithibai, N M college student can travel by that bus for few stops they have to change the bus and wasting the time also.
2nd suggestion is the 241 frequecy is not adequet. this very long rout journey so in the mornning and evening extra bus run between the santacruz depot to malvani depot.
3rd suggestion is there must be bust between malvani mhada (ambojwadi) to oshivara depot. in peak time passanger do not get change to boarding the buses running between andheri to borivali - malvani depot.

The Suggestion provide is correct all the two bus should start from Kharghar.

yes i am agree with that statement and also 504ltd goes to Wadala depot to Jalvayu vihar Kharghar is also ful filled bus everytime

Dear Sir,
The ticket charged by BEST for students travelling from Mira Bhayandar Muncipal Corporation Bus Stop to Royal College by 710 Ltd. bus is Rs. 6/-. Of late the conductors are charging Rs. 8/-. I have filed written complaint on February 25, 2009 at Anushakti Nagar Bus Depot (Tickets attached).
Kindly proceed the application.
With best regards
Donald

I have already submitted a request/complaint on[protected] at 5:30PM

Pl. inform on E mail whether it has been registered or not.

[protected]

I fully agree with the views expressed by Mr.Raghavan

Yes it should start on immediate Effect.

The bus service should start from Jalvaayu in Kharghar just as route 504 to wadala. even the purple a/c bus should start from Jalvaayu.

18 May 2010

To,

The DM ( Malvani ),
The Brihan Mumbai Electric Supply & Transport Undertaking.


Dear Sir,

Sub: Request for starting bus Nos. 210 and 707 from Orlem Church bus stop between 9 & 9-30AM

Received your letter dated[protected] Ref. No. DM(MLV)/ 662 / 2010 and thank you for the same.

Sorry to inform you that I am not convinced with your reply. I would like to know how I would reach my destination by purchasing Monthly or Daily passes for Bus nos. 210 or 707 to go to Andheri area. There is no question of facilitating easy changeover of bus routes to reach destinations as mentioned in your letter. And to be frank, most o[censored]s who have signed the letter are already pass holders but unable to board the crowded buses coming to Orlem church bus stop.

Hope you will reconsider the issue and bring out some solution for the same.

Yours truly,

Prabhakar Nambiar
4-Bonita Vista,
Opp. Orlem Church,
Mumbai – 400
MO ; [protected]
E-Mail : prabhakar.[protected]@rediffmail.com

|








Former principal of the Vashi-based College BA Patil, who is also president of Pragati Rahivashi Mandal, informed Papalkar that there are no NMMT buses available in Kharghar, which connects to Mumbai directly. Also, there are no NMMT AC buses in Kharghar.



buses needed: The population of Kharghar is rapidly increasing, which makes it even more crucial that the node gets AC buses that will ply to and fro Mumbai



Another renowned activist from Kharghar Kiran Patil (SEO) and secretary of the association said, "The population of Kharghar is increasing in many folds and there is certainly a need for quality transport in the city. We requested NMMT to provide AC buses from Kharghar's Tata cancer research hospital to Parel, so that residents or patients can travel comfortably."

In the meeting, there was a discussion over frequency of bus route numbers 52 and 54. "The bus route number 52 is always crowded, especially during peak hours. Also, in sectors 30 and 35, there is some construction work going on, which makes things very difficult for passengers.

In that stretch, it is difficult to stand inside the bus, " adds Patil. Responding to their request, Papalkar informed them that there are no AC buses available with them to spare for Kharghar. Presently, there are 20 buses and all are routed to Bandra, Borivali and Wadala, from those nodes under NMMC jurisdiction.

"We have requested for 10 more AC buses, which will take at least two months, as it is in the proposal stage. Once we get these buses, we can plan to start buses from Kharghar or Panvel. In the meantime, due to unavailability of buses, we cannot start AC buses from Kharghar, " said NMMT manager Papalkar.

On the issue of increasing bus frequency, Papalkar gave the assurance that in 15 days, more buses will be introduced in this route to decongest the crowd during peak hours.

Pragati Rahivashi Mandal is in touch with BEST buses over the same issue. Over the past one year, they have sent several letters to the BEST organisation to start bus services between Kharghar Tata cancer hospital and Parel.
"We are doing a follow up with BEST as well, " informed Patil.

"However, since they have not responded promptly to our issue, we are not requesting NMMT to provide good transport service in the Kharghar region. Although BEST will also respond in a few weeks on the issue of starting new bus route from Kharghar, " informed Patil.

In the meeting held with Papalkar, advocate Kulkarni, Kharche and Baburao Yebaji were present, along with Kiran Patil and B A Patil.

The starting bus of AS 525 is at 8.30am from M.I.D.C. Please provide this bus more early atleast the buses shud start from 7am. With current timing we cannot reach office on time.
Am sure with this initiative more ppl will be benefited and people can make pass if they travel daily..

Respected Sir

This is about the Bus no AS 525, which starts from Mhape to Dindoshi.
It doesn't have stoppage at Ghansoli station. It passes that place but goes by flyover.
I think from Mhape to Ghansoli station is a good distance to make a stop. And it's very much relevant, because if it is passing a particular station, it must have a stop there so that people can easily access the facility. Or else it become expensive & time taking to go to Ghansoli Village from station and then take the bus.
I expect it to be implemented soon.

Regards & Thanks
Navin Kumar

Respected Sir,

This is about the BUS No AS 461, which start from Mulund to Borivalit.
It doesnot stop at Seepz as it is already full by Powai.

All the communters have to wait for 40-45 daily for the bus.
Incase not than we need to get into AC 525 and get down at Virwani and than wait for AC 461.

We have BUS from Seepz to Borovli AC 461 but the last BUS is at 5.35 so request you to kindly start the BUS from Seepz Gate no 1 after 6 also.

Hoping for a positive answer.

Bill payment facility by credit card or epayment through internet should be allowed

Totally agree with this comment.

An otherwise pro-active BEST has seriously lagged behind in this important aspect today.

Disappointed with BEST attitude.

Had written to them also, but they chose to ignore.

Percy K. Jasavala
Mumbai 400 036

i pay my electric bill 15 Feb 2010 sion bus depot dharam dev bittan barai --- Rs= 4929 . but bill is missing today i received my electric bill before month pay bill amount is not less .

pleas help me

Please start epayment or online payment system then will save our valuatble time.
Thanks & regards
Smita Shevni
[protected].

This is a best post I have made many times a complaint
for online payment facility but it is as usual that it must be stuck for getting share with vendor in marathi tuze kiti maze kiti aani sahebache kiti it is part of corruption where they can stake to thousand of peoples for their benefits shame to so called marathi
netajis I am a marathi and I never found to be a single person who is aware of technology and all they are fit for to run vadapav
gadi and not large corporate like BEST


SHAME AGAIN !!

B. CHANDRA

MTNL has the option of paying bill by using credit card and it does not charge any extra for using this option but why does BEST (undertaking) is promoting third party involvement who but obviously charge for providing facility. I think this is un fair to consumers and some one should look into this urgently.

I agree with the comment, I don't understand why they keep them away from the updated world

This is done so that top officers in BEST can make some quick money by releasing tenders for 3rd party payment. I work with BEST and many times i have raised this issue but my officers are threatening to transfer me.

I want to change the language of my bill A/c. No. 1056089 Cons. No.[protected]*6 from 'Marathi' to 'English'.

I also want to change my bill language from Marathi to English consumer no[protected]*0

Please provide as much information as possible...

I agree completely although the traffic jam at powai area is purely because of so excessive private buses running on that route.You should plan parallelly and work it out once the Powai road is ready.

the best should change the bus route of bus no 403ltd
the new route can be as follows
gavanpada - mulund stn [east] - chainani elders - bhandup pumping station - bhandup gaon - nahur railway station - bhandup sonapur - bhandup police station - gandhi nagar - seepz - marol depot - chakala - agarkar chowk {andheri stn [E] }
as this bus goes through mulund west it takes lot of time
bus no 307 also comes in the same route
so please divert this bus through this new route

NON-AVAILBILITY OF BUS
Everyday there are hundreds of people travelling from Turbhe to Nerul Depo But there are no buses running from Turbhe to Nerul Depo (time morning nerul to turbhe 9.30 to 9.45 and eve turbhe to nerul 7.15 pm to 8.00 pm. Request you to please take it as seriously.

Regards,
Sneha

suggestion for new route from Dombivali

Sir It is suggested to operate BEST buses from Dombivali(E) S.T. Bus stand (M.I.D.C.) to Dadar via Mahape M.I.D.C.-Airoli bridge.Thanks

Bus never on time : I always travel in 328 as i catch the bus from yariroad busdepo at 2:07 as from last 2 days the bus is never on time and apart from that they change the bus route till chakala as its original stop is bamandaya pada due to this we never reach the office on time. as we asked about the bus details in yariroad depo office we didnt got the clear reply as they were talking in arrogant language.
Kindly take some action about their speech as someday because of their speech the public will loose their patience.

I AGREE...

Driver — NOT STOPPING

Yestarday i board a bus from corporation around 9pm route number is 12B and i wanted to get down at teachers college bus stop & that driver was insisting me to get down from running bus .Immediate action must be taken.Thye should be fined .


Regards,
Shobha

I'm daily travelling by bus root no 207 or 707 or 720. from Ketki Pada to Dahisar bridge between 8:30am to 9:30am there is complaint about is that driver don't stop the bus properly even the so much empty places in the bus. why there is driver in so hurry. I'm Just about yeasterday on 6th july2011 at near about 9:15 am in bus no.MH - 01, L 8114. On complaining to conductor he says bus pakadneka nahin. it is not about me only but who are back to me whatever they are ladies or gents they can fall while catching the bus may seriously get injured.
please take action against these type of driver or some day they will get injured.

From : Pratap kanerkar .( passenger of bus route no .349 santosh nagar to kurla stn.)
okay industries, a-35, m.i.d.c, andheri ( e) mumbai -93

Dear sir,
Following is my complaint :

In the morning it is observed that only short trip bus / less no. of bus are operated between kurla to seepz ( bus route no. 349) .

this causes a big trouble to passengers coming & going from office in the midc area & there are so may poor patient coming to kamgar hospital but are unable to reach the hospital in time.

same is the condition repeated in evening from midc to kurla.

I request you to look in to matter .

hi need the details for vikroli west or east but AC bus the number

I am daily travelling from Marol Depot to Ghatkopar stn. by Bus No. 334. This Bus route is starting from Marol depot and I am facing the problem at time of getting bus when it is come on platform, all passenger are trying to get seat and enter in the bus at same time because there is no Que system like other bus route.


So you are requested Please Hang the display board on platform of 334 as " Que for 334 " and instruct your depot manager Mr. D. D. Waghulde to arrange the que for Bus route 334.

I am very much interested in knowing what action will be taken


Sanjay Padekar
[protected]

I am daily travelling from Marol Depot to Ghatkopar stn. by Bus No. 334. This Bus route is starting from Marol depot and I am facing the problem at time of getting bus when it is come on platform, all passenger are trying to get seat and enter in the bus at same time because there is no Que system like other bus route.


So you are requested Please Hang the display board on platform of 334 as " Que for 334 " and instruct your depot manager Mr. D. D. Waghulde to arrange the que for Bus route 334.

I am very much interested in knowing what action will be taken


Sanjay Padekar
Cell- [protected]

rude behavior of driver--best bus no 237 bus no 6856gr on 17th feb morning 10am a senior citizen heart patient boarded in d bus at best colony to borivali stn near chamunda circle he requested driver pl alight me here driver ignord nd block the way angrily danda hit me 3times.

It was on sunday, 3rd july 2011. I caught the 461 (Sorry my mistake.. I had earlier mentioned 226 bus) bus from Gorai Depot & asked for the Jaicoch (jogeshwari) for the conductor. Its 12/- But he gave the ticket up to Majas Aagar of 14/- & When I asked him about this. He started arguing on that. I gave him 50/- He never give my remaining money back & when I started asking him about this Majas Aagar ticket he again started arguing with me by saying why didn't you give me change & immediately gave me my remaining money back as well.

That conductor was behaving very rudely to the passengers. I have noticed his batch no. It is 41443 (issued from satara). He was behaving very rudely to all. Even for me he said do whatever you want to do.

This is my complaint. I only hope you give a proper warning so that they don't repeat this again.

Thank you.

RealPlayer Plus — unauthorized charges; product not functional

1) I foolishly upgraded to RealPlayer Plus 2 days ago. Never could get the plus version to work. It was a "couldn't get there from here situation." The program requires you to 'sign in" at RealPlayer online; but you can't! The sign-in link takes you to a blank html page on your own system. Total charge $42.49

2) Today i find my account double-charged for this software. $42.49 twice! Ihave wasted 2 hours today trying to get the overcharge back AND the software to work. I was hung up on twice. 'Suppport' -in India - will not listen; they keep repeating "Sorry you are having this problem. We can't fix this; you'll have to deal with your bank" - or "please hold" - for a half hour at a time. I told them finally i wanted both charges reversed - immediately.

Just now i am told again i have to wait whatever numbers of days it takes for the refund to go thru; "it's automatic, by software; nothing else we can do."

This has got to be illegal

I always used to express my feeling thru letter to the editor columns of News papers on social, political and other matters.

Dear sir,
The Best has started a new A/C route (AS 51) from Vashi Station to Ghatkopar Via Airoli which goes empty almost all the time. I wold rerquest the Best authorities to reintroduce this bus from Seawoods or Nerul Rly. Station to Thane via Vashi, Koparkhairane, Thane Belapur Road, Airloi Bridge and Octroi Naka on the E.E.Highway to Cadbury Jn. It will have a good patronage. Will the BEST look into the matter.The present 512 and 511 route takes so much time to reach Mulund as much of the time is wasted in traficjams in Mulund station area.

Yes,

Even I would like to suggest AC kinkong buses need to start between Central Stations ( Thane / Mulund) till Malad (Inorbit Mall).

BEST — AC buses are not stopping at Green field stop

From the last 2 or 3 days all AC buses are not stopping at Green field BusStop JVLR Andheri East. As this area is residential area, many people will get down there. I don't know why they have eliminated this Bus Stop for AC buses.

I am daily using the BEST bus no. 459Ltd to travelling from BHANDUP POLICE STN. W to Chincholi Bunder (Malad W). I have no option to use any alternate bus route from Chincholi Bunder to Bhandup. So pls I have request you to send atleast within 15 min. back to back more than buses. because of i have facing the problems last 2, 3 months.

I am fully agree with that 1) increas the frequancy of 459 or start new A/c or Non A/c bus in same route
2)Give the special training to Bus conductor to STOP the bus on every 459 BUS stop 3) Give the fee eyes check up if conductores cant see the every bus stop 4) If bus driver is did'n stop the bus on every stop, kindly through out that driver from his service at immediate basis.

Dear Sir,

Best has started various new AC Bus routes in Mumbai.Great Job indeed.
But what about Thane areas like Vasanth Vihar / Hiranandani Medows / Pawar Nagar etc.????

Request BEST to start a A/C OR NON AC BUS SERVICE IN THE FOLLOWING ROUTES IN THANE.

1. AC BUS PAWAR NAGAR / HIRANANDANI MEADOWS TO SANTACRUZ STN VIA VASATH VIHAR - MAJIWADA -TEEN HATH NAKA- LBS MARG -POWAI- SAKI NAKA - INERNATIONAL AIRPORT - DOMESTIC AIRPORT- VAKOLA - SANTACRUZ STN

2. AC BUS PAWAR NAGAR / HIRANANDANI MEADOWS TO BACKBAY DEPOT VIA VASATH VIHAR - MAJIWADA -TEEN HATH NAKA- E.E.HIGHWAY -CHEMBUR - PRIYADARSHINI - WADALA IMAX ROUTE - ANIK DEPOT - SEWREE - LION GATE - G.P.O - V.T- CHURCHGATE -MANTRALAYA - BACKBAY DEPOT.

At present there is no BEST Bus service from Hiranandani Meadows / Vasanth Vihar area to Mumbai or south Mumbai.

Request Best to do some thing urgently about it for the people residing in this area.

Thanks & Regards,

M.SUBRAMANIAN
VASANTH VIHAR
THANE-WEST.

BEST has done good job by starting new AC route AS-512. It is blessing for the people traveling to Navi Mumbai.. But I have a suggestion about the route.. BEST must divert the route from Mulund West Station- Mulund East Station- Mhada Colony( Eastern Express highway)-Arioli Bridge.. It will be a blessing for Mulund East People.Currently there are 2 non ac buses from Mulund(E) 513 & bus from NMMT which are heavily crowded.. There are hundreads of commuters demanding an AC route from Mulund(E). Also AS-512 route from Nirmal lifestyle is also served by AS-51 route. If they want they can take AS-512 from Jhonson & then via Mulund Depot- Mulund stn- Mulund (E)-Airoli... Please do the needful at the earliest...

Dear sir,

I travel between chembur and navimumbai and also to chembur and thane.

why there is no stop of any of buses routes AS-1, AS-3 & AS-5 at postal colony.after chedda nagar the next stop is at suman nagar.people staying in postal colony, shellcolony and in around chembur station have no option to use the same services as we have to either get down at chedda nagar or suman nagar and take connecting non AC bus.i am regular Diamond Pass holder and i stay in Shellcolony.

Also why don, t you start a route to navimumbai maybe from Sion depot which will ply on eastern express highway and take a right turn from cheddanagar junction and then to Navi Mumbai.Currently we have to go to Diamond garden or suman nagar if we need to go to Navi-Mumbai.

So please do the needful at the earliest and revert back to me on the same.

Regards
Manjunath D Nayak
Shellcolony
Chembur

Dear Sir,

BEST's Transport Undertaking has started various new AC Bus routes in Mumbai.Great Job indeed.
But what about Mira-Bhayander areas like Bhayander East -Phatak & Golden Nest

Request BEST to start a A/C SERVICE IN THE FOLLOWING ROUTES IN Mira-Bhayander.

1. AC BUS FROM GOLDEN NEST BHAYANDER TO MANTRALAYA - BACKBAY DEPOT.VIA SEA-LINK.

2.AC BUS FROM GOLDEN NEST TO NEHRU PLANETARIUM VIA SEA LINK.

REGARDS
ANUP MENON

sir pls start bus from bus from gorai to vashi depot
or extend bus no 522 ltd to gorai as this bus goes only till marol
there are many people who go to vashi from gorai
i hope you do it

BEST Bus-Seepz to Vashi — Bus starts very late

From MBP, Navi Mumbai to Seepz there is a bus 525. The first bus is at 8:30 AM, and by the time it reahes office its very late.
Can we start it little early say 7 or 8 AM and from earlier stops?
BEST can reduce the number of buses in afternoon

Respected Sir,
Is there a BEST AC Bus from Bhayandar (west) to Andheri( Saki Naka or Marol) ... Please start a service as lots of people travel to andheri..

Thank you.

I agree with Mr.Ranson for a Ac bus From Bhayandar (west) towards andheri.

Regards,
Dhaval Panchal.

The Best has started a bus no.502 from Nerul to Wadala. Its good for the people living at sanpada and juinagar.. please start this as A/C bus..
Please start a new A/C and Non A/C bus from the same route to Byculla or CST..
As there is no HALF TICKET in A/C bus, we has to think twice when we r with kids.. please make a half ticket also..

BEST has done good job by starting new AC route AS-551. It is blessing for the people traveling from Nerul/Sanpada to Seepz.. But I have a suggestion about the route.. the bus should not enter Mulund from Mulund Airoli and instead take a Left to eastern express Highway and then turn right to Ghandhi nagar at Kanjurmarg and proceed towards seez. This will save Half an hour in over all journey... presentaly it takes 1 1/2 hour to reeach thus making the journey very difficult

Dear Sir,

It is good to see that BEST undertaking has introduced additional bus routs for Airoli. 514, 522, 525, 509, 545 these new routs had helped a lot to passeners on this routs. It is my request if BEST undertakingmake some moditifications in these routs,
1) Bus No 514 should be diverted via Airoli Bus Stand, as 512 is already, there so 514 as it is a short rout will help SECTOR 1, 2, 3, 4, 16, 17, 18, 19, 20 20A, 20B commuters to direct access to Bhandup Sonapur, Nirmal Life Style etc. On similar fashion

2) Bus No. 522 should be diverted via Airoli Depot, as 523 & 525 are already there, so 522 as it is a short rout will help SECTOR 1, 2, 3, 4, 16, 17, 18, 19, 20 20A, 20B commuters to direct access to Bhandup Sonapur, Bhandup Police Station, Kanjur etc.

3) Bus No. 513 should be stoped there at Airoli Bus Stand & should be extended there from Gawanpada, Mulund till Teen Hath Naka on 373 bus rout till upto Mulund bus station/ check naka. It will help many commuters on from Teen Hath Naka to Mulund Check naka a directly access to Airoli. As NMMTs 100 No bus already running on the same rout & from Airoli Bus Station to Mahape there are 595, future from above request point 1 & 2 514 & 522 & also Various NMMTs buses are there including 100 No.

is as-13 AC busstops near airoli bridge? plz reply?

Dear Sir,

My name is Ravindra. I am residing in Jijamata Nagar, Worli. I am working in the area of Sangam-nagar wadala (E).My working route is Jijamata Nagar - B.D.D. Chawl - Sangam Nagar. I have a monthly City Pass.

Bus no 110, the route is BDD chawl to Sangam Nagar. Sometimes what happens, same number and same description bus comes. But, in bracket there were written PLAZA. If this bus will be going to PLAZA, why they write 110 and Sangam-nagar. People become used to number. If they see number, they are automatically are known where this bus will go.They don't read description.

If the above is going to PLAZA, why they write 110 and Sangam-nagar.Commutors get confused in this regards.They get into the bus by back door and get down from front door.Sometimes commutors drawn the tickets, conductor give them ticket, then tell them this bus is only for PLAZA. Then they get down in PLAZA and go for next 110.Then argument start. Somdays conductor keeps shouting PLAZA to avoid the confusion.
Why these confusion are happening.
My Opinion - if any bus leaving from BDD chawl for PLAZA. They should not write bus number and any other description. They should write "PLAZA" only.or decide any fix number for PLAZA.So commuters would be known that is bus will be heading for PLAZA. Conductors also need not to shout Plaza Plaza Plaza.

I hope this suggestion could be very beneficial for BEST buses.

Waiting for your prompt response.

send your reply on my mail ID.

Regards,

Ravindra maruti Jambhavdekar
Email - [protected]@gmail.com
Contact number +[protected]

Many of the AC buses have stops which are very very long. For example in BEST website, it was mentioned the AS 2 bus stops at Vakola police station, but it does not and goes over the flyover.

However, at Bandra there are 2 stops, one at Kherwadi and Kalanagar. So, there should be 1 stop at Vakola Police Station.

Many a times, this bus goes empty. If they stop at Vakola on both sides of the route, there will be more people who will take this bus.

Dear Sir,

Thanks for the best services you give to we mumbaikar, its the best in the world. I have a request and i have many times put a suggestion regarding this please started one more bus from anushakti ngr to seepz midc via powai. Recently i saw C-60 exp best bus instead of it if you can start a regular one which will help the commuters and also increase the frequency of this route buses during pick hours. we would be greatful if you take up this suggestion.

Regards
Jayshri Patil

sir,
I Ma. Vishal Gori resident of mulund(w), requesting you to release busses in the interval of 5 mins rahter than releasing all at the same time.
people travelling short distances also have to wait for half an hour for the bus.
thanking you
vishal gori

I HAD BUS PASS OF ROUTE NO 344 FROM GOREGAON STN TO NAGARI NIVARA COMPLES WHICH WAS GOING TO EXP. AS ON 6.10.2010 & I HEARD THAT DINDOSHI BUS DEPO WAS NOT RENEWING NEW PASSES OF THIS ROUTE PL SUGGEST ME WHAT SHOULD I DO ?

Myself Prashant Nagar, my suggestion is u can start a bus route from Kasarwadavali, Thane to Nerul(via Majiwada->Marathon chowck-> Mulund-> Airoli-> Koperkaraine-> Vashi)... which will be beneficial to many commuters plying in this route.

DEAR SIR,
from last 4 years i travel from bus no.349(kurla(w) - santosh nager this bus is not comming in time.Now only one bus is that go to goregaon stn.(e) from majas depot.So i request you pleas increase the frequncy of this bus.and pleas start the route bus pass as early as possible. From shivaji bane

Sir,
I always used BEST service to travel betn Sion to Dindoshi. The new service started by BEST c-72 is really good but the bus is not turning in Dindoshi depot pls start new service Acbus sor the same express bus betn Sion dindoshi. the buses runnung on same route are always very crowded so why BEST is not thinking to icrease the survices. bus no 448 is always heavily crowded we even cannot climb up.

yes this Person is write i want to say That Daily at 4.30 pm to 5.15 pm bus at chincholi Phatak The Driver does not stop the Bus it his Daily Routine I think Their is Monopoly of Best Driver the Senior officers Fear they Does not have

Suggest AC bus on Rout # 491ltd

I am also using daily the BEST bus no. 491Ltd to traveling from Kashimirah to Seepz for reaching my office from last One year. It is the only direct bus to travel on that rout hence I have no option to use any alternate rout bus.

We ( I & the many other commuters who are traveling on same rout ) have some complaints & suggestions are as follows:

Complaints:
Bus frequency is too less on particular rout i.e. rout no 491 Ltd. The frequency between two bus is normally 30 mints but some times among 1 to 1.30 hrs.

Suggestions:
Need to expand the frequency of bus rout number 491 Ltd during pick & non pick hour because this bus is always full with passengers even non pick hours.
Bus conductors should have to halt the buses each and every stop where bus stop is available.
Most Important is that to start the AC King long bus on this rout. its very important for us specially in the summer, there is lot o[censored]s coming from Brambhand but also lots are coming from bhyender they specially change their buses for this rout and we all know that just because of seepz gate no 3 and 1 a big amount of passengers using this rout, so please provide us an AC BUS for 491 or 706.

Kindly note the above complaints & suggestions from me & many other passengers and reply ASAP. Please help us.

yes am also a frequent traveller of 459 from bhandup to Chincholi bunder its very hectic to travel in this bus at evening buses for long route first of all are not in good condition every time at seepz it stops and passengers have to get down so that bus can start and can climb the ghat section. It is very hard to travel would be good if BEST introduce AC bus on this route.

Please forward this to BEST and lets make our life happy

Dear Sir/Madam,

We require the AS-524 should be start from kharghar or kalamboli and time interval should be 15 min and it should be highway to highway.Right now its from belapur and take 30 min to reach vashi and we wait for long time.The Interval of bus is around 40 min.

Also please start AS-525 from Kharghar that is good bus and running very fast and also request you to cover L&T route for the same.

So many commuters are from kharghar to travel for powai...Please look into it.

thanks
T.N.Sharma

DEAR SIR,

PLEASE INCREASE FREQUENCY OF 459 . BECAUSE THIS IS THE ONLY BUS WHICH CONNECT AT LOT OF IMPORTANT PLACE.
ME AND MY COLLEAGUE DAILY WAIT 1:30 AT GREEN FIELD STOP FOR WAITING THIS BUS, AND SOME TIME I ALSO REACHED OUR OFFICE LATE BECAUSE OF THIS BUS .

WE HAVE TO DAILY GO MALAD MID SPACE FROM GREEN FILED, AND THIS IS THE ONLY BUS ON THAT LINE.

PLEASE DO SOME NEED FULL

REGARDS
A COMMON MAN WHO LIVE AT GREEN FIELD

Require Bus AC / Non AC From Airoli Sector-3, sector-19 to CST St. George's Hospital, Reserve Bank of India, Lion's gate. This bus should be reaching at 8.20am to St. George's hospital. Route Airoli Depot - Bhandup via new toll free express highway to St. George's Hospital & further.
From Airoli Starting time 7.30am, 7.40am. Dr. Sonali Kadam

BEST Undertaking Mumbai — Public inconvenience

BEST buses are using display screens which continuously play same music and ads. Authorities must think before taking such obviously wrong decisions.
Thanks,
Vishal Agrawal

Agree.

Morevover, some of the drivers do not stop the buses at the bus stop. In some cases, they stop and then abruptly start the buses, some people fall down. They do not allow people to board the buses. In some of the cases, they veer the bus slowly towards the stop as if they are going to halt the buses, then they suddenly speed the bus away! This is insulting to the masses! Action should be taken on this immediately. The drivers and conductors should think ten times whether they would do this in case their mothers, sisters, wife or daughter would be standing at that particular stop.

This message is particular for the General Manager of BEST and i expect a reply on this.

Jai Hind!

TO WHOMSOEVER CONCERNED

Peter Budhia Koli,
166B, Dharavi Road,
Koliwada
Customer no :[protected]*9

Respected Sir,

Some People of BEST had come to repair BEST cable wire near our premses . They repaired the BEST Cable Wire but left some wires in the room which has to be removed from room & burried into the ground .

Hope You will consider our Problem & do the needfull .


Thanking YOu,

Yours Faithfully,

Johnson Koli

Requisition not to effect any transfer of Electricity Bill, Meter, etc., in respect of any room of Agrichawl, 21, Calicut street, Ballard Estate, Mumbai-388, which will affect the building's interest, adversely, since it is under litigation in the hands of Mumbai Port Trust, in Execution Eviction, Sender K.yed Gafoor, Advocate, High Court, Professor, Government Law College, and Secretary, Agrichawl Co-op.Housing Society(Proposed), for self and for and on behalf of all other Tenant-occupants of Agrichawl.Thank you!

K. SYED GAFOOR, 11, AGRICHAWL, 21, CALICUT STREET,
ADVOCATE, HIGH COURT, (14, COCHIN STREET), BALLARD ESTATE,
Professor, Govt.Law College, MUMBAI – 400038. Telephone:[protected]
1st V.P., Lions Club of Bombay Dreams E-Mail: [protected]@yahoo.com & [protected]@mtnl.net.in
Secretary, AGRICHAWL CO-OPERATIVE HOUSING SOCIETY (PROPOSED).

To

The General Manager,
B.E..& T. Undertaking,
BEST Bhavan,
Colaba,
Mumbai-400001.

Sir, Sub.: Requisition not to transfer Electricity Bill, Meter etc.,
installed and being in use in “Agrichawl ”, at 21, Calicut street,
(14, Cochin street) Ballard Estate, Mumbai-400038.

Since the land on which the above named building stands belongs to Mumbai Port Trust and the same having been leased to E.R.Bodhabhaiwala Charitable Trust, Maskati House, 1st floor, 76, Mohamed Ali Road, Mumbai-400003, who committing default, have lost the Eviction Suit, and the Mumbai Port Trust have taken out Obstructionist Notice against us, the tenant - occupants of the building, and we are facing eviction proceedings, in Execution, have to stand united to compromise with the Mumbai Port Trust, and hence transfer of any right, title or interest, inclusive of the transfer of Electricity Bill, Meter etc., in the event of any illegal transfer of name of any right, in any room of the building, if done by any one, would adversely affect the other tenant - occupants of the building, you are hereby requested, for self and for and on behalf of all other tenant - occupants of the building, to kindly take a note that no transfer of any Electricity Bill, Meter etc., in respect of any room of Agrichawl is allowed and / or effected.

Thanking you,
yours truly,


K.Syed Gafoor,
Advocate, High Court.
Computer generated.

Please also display the bus numbers that stop at that particular stop

I agree on the above matter. BEST should increase the frequency of all buses. Pepole go wild to reach home in evening. they do anything to board the bus. Sometime some other passenger get injured while boarding into bus by the passengers. In crowded bus people try to alight from back door & poeple do not allow to alight them which causes fight.

please increase the frequency of bus no 421, 419, 426 form chandivali to ghatkopar station .or start new bus for that rout it is industrial area & so many peoples are traveling from that rout there is so many buses are going to andheri but only 3 buses for central line station.please do needfull.

bus no 421 after 6 pm are not stopping at the stop by driver, we know bus are loaded but atleast increase the frequency

In morning time (7.30 to 11.00) bus no 525, 523, 522, 545 are not stop at the airoli diva goan circle stop even the bus was not crouded & the same buses in evening (5.30 to 7.30) are not stop in L & T STOP.

Please start bus form airoli (navi mumbai) to chandivali form 525 bus rout

Hi,
I am a daily passenger of BEST buses, everyday i boarding from Thin Hath Naka (Thane) to Nelco (andhari) by any bus which i get earlier. I have diamond pass, so i used to change bus in Chek Naka (Mulund) for AS 422.

But today (18/Feb/2010 at 8.00 A.M) i had a very bad experience. As BEST has no fixed time for leave, so i am just waiting for the bus, which leaves earlier from Thin Hath Naka to Chek Naka, i got a bus 496 at 8.00 A.M, which was so crowded, so i entered in the bus from the 1st gate because i am getting down at Chek Naka, but the bus DRIVER was start shouting on me without knowing anything why i entered from the 1st gate, i politely told him that i have to get down in Chek Naka it is just 1 stop and if i entered from 2nd gate i will not able to get down that's it he got up from his place and star pushing me and asking me to get down, his harsh tone really annoyed me and kept on speaking rubbish. He was sounding like, he is the owner of the bus or may be one of the supreme person in the BEST COMPANY. I asked for his batch no.and again he started abusing me and asked me to get down and complaint to whomsoever. I was very disappointed with his behavior, request you to take necessary action.

I will personally appreciate if any feed back comes from BEST.I also want to know Concern authorities E-mails/phone Nos.Etc.

Thanks

A/C 700 also do not stops at Gokul Anand where it should be.

Respected Sir,
I am a regular commuter of AS-700.I take the bus everyday at 7.30am from borivali station. I would like to bring to your notice that the bus is always late and also makes a hault at borivali station even after coming late . For past month or so i have been noticing that the bus is atleast 10-15 min late. PLEASE kindly look into the matter whosoever concerned...