B.E.S.T. Undertaking Complaints & Reviews

I am a live in Bhandup (W). There are having buses of 606 from Bhandup stn to Nardas Nagar. Issue is that it not having frequecy as compare to demand of passenger. Also buses has come after 20 - 30 min gaps and bus having rush as buses has not stopped at the bus stop after the first stop of Bhandup Stn and conductor & driver is rudely behave with the passengers. kindly resolve my problem as i will be very thankful to you....

I was waiting for bus in night around 11.45 pm. from tunga gaon stop (andheri), and bus number 392 dint stop at bus stop as we were 2 to 3 people standing for the bus....

This is to bring to your notice that AC bus AS 440 - Wadala Depot to Borivali Stn. East gets frequently cancelled - especially in the morning. The reason quoted by bus conductor & driver for cancellation is due to unavailability of AC buses in the morning. Also the AC buses provided for this route are very old, rickty and not in great shape. On a couple of occasions, bus drivers allocated for AS 440 don't know the bus stops &...

Dear sir

I am travelling from Brovili to thane station Bus details :-bus no 700 Number plate MH -01-LA-6370 time morning 5:28AM date: 17/Aug/2010 ticket no[protected],

Charged me 20Rs for Laguage for 2 sarees 1 dress 1towel i asked conductor 1 common man if traveled for log distance how much he can carry laguage with him he argue with me that i don't know You have to pay. He not reply and charged me. br...

To,
The Chairman,
BEST Samiti.

To,
Managing Director
BEST

Dear Sirs,

I am a resident of Veer Sawarkar Nagar, Near Nensey ST Depot, Borivali(East). There are almost 4 bus stops in our Nagar including Nencey Colony stop and Ondhav Nagar stop. Here we have 3 bus routes to Borivali Rly Stn. i.e. 301, 233 & 228(this is a long route bus till Charkop, Kandivali(West).br...

The reservation of seats in BEST buses for women is biassed against women. Firstly in the age of equality, which women are seeking reservation has no place. BEST has increased the reserved seats from women on the right side to all the front 7 seats. The seats on the left are reserved for handicaped and women (first 4 seats). So, there are no seats for men in the front which means that men with ailments are forced to sit in the rear of the...

Dear sir

My self Ranjana Pandey. i am belong from middle class family. we have no more income . but government is not taken any decision for my middle class society
Please i request you to pl. dont cancel Bus Pass because we are not efforts.

So,we hope you check this mail & solve our middle class problems

Thanks & Regards

Ranjana
Mumbai...

Idially we should have ladies special on office hours in the morning & 332 Kurla to Andheri there should be at least 4 Ladies Special buses running in the morning between 8.00 am to 8.45 am so that we can reach to office by 9.00 am. Otherwise we need to travel by regular bus & could not climb at all in the regular bus from Jery Mary, it is allmost like fighting for climbing in the bus & 332 regular buses are not holting majority...

Dear Sir

I and few of my colleagues are frequent traveler to from Shivaji Park to Metro Bus stop at CST road, which has only 1 bus for and that is 37. Past 1 month we are facing a lot of problem with the frequency of this bus. One bus leaves from shivaji park at 8.40 am in the morning and latter there is no bus till almost 9.30. requesting you to please at least start another bus or at least increase the frequency of the bus...

To
Shri A. S. Tamboli (Public Relations Officer)
Smt. Sumitra V. Samant (Dy. Public Relations Officer)
Brihan Mumbai Electric Supply & Transport Undertaking ,
Mumbai.

To
Mumbai Mirror,
Mumbai.

I think the pictures tell the story. So I will just write 'its a shame.....'

This is the Bust Stop at Ghatkopar Pipeline (next to BMC Water Division...

I have renew me and my wifes bus pass, and i also told to operator that change both o[censored]s bus routes.
but operator only change my routes from sahakar nagar to banganga stop and my wife pass remain without change routes, it is remain chembur naka to banganga. We are both work in same office, but because of operator mistake she have to go another way and i have to go another way. And there is no any system to make correction in the mistake....

Sir,

My name is Ravindra. I am residing in Jijamata Nagar, Worli. I am working in the area of Sangam-nagar wadala (E).My working route is Jijamata Nagar - B.D.D. Chawl - Sangam Nagar. I have a monthly City Pass.

Bus no 110 , the route is BDD chawl to Sangam Nagar. Sometimes what happens, same number and same description bus comes. But, in bracket there were written PLAZA. If this bus will be going to PLAZA, why...

Hi Best team,

Sardar nagar no.4 to Saion station. I was bit surprised as I was traveling with Rs.3 from, long time. I asked them is the fares increased? They said “no, it’s the same?. I asked them ,if I am demanding for a ticket for Sion station, its Conductors responsibility to inform me that the exact fare is Rs.4 & not Rs.3. Infact as the conductor demands change , I gave him a change of Rs.3. Ticket checked argued...

Location:Bus stop no.310 & 390 at Bandra(E),near Rlwy. Stn.

Heavy water logging remain present at the area where the queue is supposed to be made.Therefeore the commuters are unable to stand in straight queue at the right place.And forcibly they are making wrong que i.e.like a curve instead of a line.
This blocks the partial road width & hence causing traffic jam.
Additionally the acculmulated water...

Date of Travel : 21st July 2010
Time : 3 pm
Bus No. : 7026
Bus Route No. : 220
Bus Conductor No. : 96231
From Cross Perry Road to Bandra Station
I got into the bust from Cross perry Road, Bandra with my Father who is senior citizen. We went ahead & my Father sat on a seat reserved for senior citizen & I was standing next to him. We were waiting for the conductor with holding ticket money in...

This is a complaint for Bus number 280 at Kandivali (west), from Station To Mahavir nagar, This Bus frequency is very less i.e. it comes after 20 to 25 minutes or some times half an hour. Mostly it hapens during office hours i.e is morning & evening, whereas I have seen in the afternoon Buses coming one after the another & going empty also. Mostly Buses are halted at the depot but they don't leave it & when we compain to...

This is to bring to your notice that the frequency of bus no. 308 running between andheri station to vidyavihar via INTL. Airport is improper . It is also learnt that so many buses of this route are being hired by L&T ltd. for their staff due to this their is no smooth service for general public.
International airport sahar is a such place where custom staff , airline staff & airport authority staff is posted round...

sir , i m residence of mumbai . sir best gorai depot has closed down the issuing of go mumbai adult pass without any notice . they are issuing only the student pass.the security guard are not allowing to see thedepot manager or any any other authority in this regard, and they are not giving any information about go mumbai counter in borivali. so please look into the matter and start the functioning of counter in gorai depot immediately....

To whom it May Concern:

I, Mrs. Sonali Sachin Kudave, on behalf of Kannamwar residents request you to please to please start a bus via eastern express highway till Millenium busienss park (MBP).. There are load of passengers using this route on a daily basis. We have to take up bus to get down at Bhandup Pumping station and have to wait there long since buses which take us to MBP (514, 525) are often overcrowded...so drivers...

This is regard with the Bus frequency of AS 707.
Lots of people commute daily for Santruz via Malad, which is quite busiest and have many companies on road, as a result large number of passengers travelling through AS 707.

Apart from this, travelling in normal 707, 210 is next to impossible for women atleast due to huge crowd. This is very bad on the part of Mumbai transport, to keep less buses where there are actually...