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Bharat Petroleum [BPCL] Complaints & Reviews

1.8
Updated: Aug 16, 2025
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Bharat Petroleum [BPCL] reviews & complaints page 10

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S
Saumodip
from Kolkata, West Bengal
Oct 13, 2022
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Address: 76probartak polly belghoria kolkata 56

Delivery issu delivery ajent extra charge with deny not delivered cylinder I call ajent not responding me and bad behavior all time seam issu delivery not there with extra charge
Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
Oct 13, 2022
Updated by Saumodip
Delevary denied me with extra charge
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    M
    Mohammrizwann
    from Rasra, Uttar Pradesh
    Oct 12, 2022
    Resolved
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    Resolved

    प्राथी मोहम्मद रिजवान पुत्र स्वर्गीय कमरूल हक में उत्तर प्रदेश के जिला बलिया के रसड़ा कस्बा के रहने वाला हु।
    मेरा भारत गैस में कोई कनेक्शन नहीं हैं
    मेरा गैस कनेक्शन हिंदुस्तान गैस मे हैं जब में अपने हिंदुस्तान गैस एजेंसी पर सब्सिडी के लिए आधार लिंक के लिए आधार और बैंक पासबुक का फोटो कॉपी दिया तो वहा से बताया गया की आप का आधार भारत गैस एजेंसी (मां काली भारत गैस एजेंसी )जो ये ग्राम नींबू तहसील रसड़ा में पड़ता है वहा पर लिंक हैं जब वहा गए तो हमे बताया गया की आप का आधार न से केवाईसी किया गया है जो की वहा पर हमारा कोई कनेक्शन नहीं हैं !
    तब मैंने उनसे आधार रिमूव करने के लिया कहा तो उन्होंने बताया कि 2 दिन में हो जायेगा। 2 दिन बाद भी आधार रिमूव न होने पर मैं फिर से भारत गैस पर गया तो फिर से हमे कहा गया की 7 दिन बाद हो जायेगा।हमने 7 दिन तक इंतजार किया फिर भी आधार रिमूव नही हुआ और जब हमने पूछा की इतना देर क्यों लग रहा हैं आधार रिमूव करने में तो उन्होंने बताया की आप का आवेदन ईमेल कर दिया गया हैं और सही तरीके से बात तक नही की कहा की जब होगा तो आप को बता दिया जाएगा।
    भारत गैस में हमारा आधार लिंक से हमे हिंदुस्तान गैस में सब्सिडी का लाभ नहीं मिल पा रहा हैं।
    अतः आप से निवेदन है कि आप हमारे भारत गैस एजेंसी नींबू से आधार लिंक रिमूव कराने की कृपा करे।
    नाम - मोहम्मद रिजवान
    पता - पश्चिम मोहल्ला रसड़ा जिला बलिया (यूपी)
    आधार न[protected]
    मो -[protected]
    Oct 12, 2022
    Complaint marked as Resolved 
    मैं प्राथी मोहम्मद रिजवान पुत्र स्वर्गीय कमरूल हक में उत्तर प्रदेश के जिला बलिया के रसड़ा कस्बा के रहने वाला हु। मेरा भारत गैस में कोई कनेक्शन नहीं हैं मेरा गैस कनेक्शन हिंदुस्तान गैस मे हैं जब में अपने हिंदुस्तान गैस एजेंसी पर सब्सिडी के लिए आधार लिंक के लिए आधार और बैंक पासबुक का फोटो कॉपी दिया तो वह से बताया गया की आप का आधार भारत गैस एजेंसी (मां काली भारत गैस एजेंसी )जो ये ग्राम नींबू तहसील रसड़ा में पड़ता है जब वहा गए तो हम बताया गया की आप का आधार न से केवाईसी किया गया है जो की वहा पर हमारा कोई कनेक्शन नहीं हैं ! तब मैंने उनसे आधार रिमूव करने के लिया कहा तो उन्होंने बताया कि 2 दिन में हो जायेगा। 2 दिन बाद भी आधार रिमूव न होने पर मैं फिर से भारत गैस पर गया तो फिर से हमे कहा गया की 7 दिन बाद हो जायेगा।हमने 7 दिन तक इंतजार किया फिर भी आधार रिमूव नही हुआ और जब हमने पूछा की इतना देर क्यों लग रहा हैं आधार रिमूव करने में तो उन्होंने सही तरीके से बात तक नही की कहा की जब होगा तो आप को बता दिया जाएगा। भारत गैस में हमारा आधार लिंक से हमे हिंदुस्तान गैस में सब्सिडी का लाभ नहीं मिल पा रहा हैं। अतः आप से निवेदन है कि आप हमारे भारत गैस एजेंसी नींबू से आधार लिंक रिमूव कराने की कृपा करे। नाम - मोहम्मद रिजवान पता - पश्चिम मोहल्ला रसड़ा जिला बलिया (यूपी) आधार न -950096659322 मो -9889751824
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      N
      Nishaikh
      Oct 9, 2022
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      Address: Kon bhiwandi

      We booked cylinder on 6/10/22 and received cash memo and delivery msg on 7/10/22 but yet not receive refill cylinder.Our delivery boy always take 20 to 30 rupees extra and deliverd late cylinder
      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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        A
        abdul_khader
        from Hyderabad, Andhra Pradesh
        Oct 5, 2022
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        My request is :83851185 i have applied for new gas connection. When i going to check my status. Or anything. Otp not generating why now what is the next process to me. How. Please slove my issue sir/madam. I want to make my payment in online only slove my problem. As soon as soon possible. I'm not getting this problem so many people are getting this problem. What remove otp limit problem fast
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          R
          rohit manisha
          from Pune, Maharashtra
          Oct 3, 2022
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          False booking done from my customer ID

          Address: Gamma 1

          Hi, This is the 2nd time there is false refill booking done from my user ID without my consent by distributer Sai Vinay Bharat Gas gas agency (Greater Noida). I had not raised any requirement of new cylinder after 6/9/2022 but I received message yesterday for refill delivered to me.But in actual no cylinder is delivered. PFA screenshot...
          +1 photos
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          William24
          from Chennai, Tamil Nadu
          Sep 29, 2022
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          Address: Bharat petroleum Velachery

          Have filled fuel to my bike on 2th night for 10 liters i have used my debit card to pay and money got debited but again they asked to pay via gpay as money got stucked on there end and they promised that it will get credited to my account back on monday but still i am yet to receive my money back of rs 1025.80

          I have rasied an complaint on my bank.end also but they said money has been debited and was successfully credited at receiver end .

          Please help to check on this and assist
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            R
            Ram Butani
            Sep 24, 2022
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            Meter tampering

            Address: Laxmi Automobiles,Manpada, Thane west

            I went to this said CNG/Petrol Pump, and asked for pressure before they started filling CNG, he said 220.
            Then he did now show me 0 and started filling the cng and upon asking where the pressure meter is, he showed me a meter which wasn’t working and wasn’t even synced. (In CNG it kind stops and starts automatically in one go for a couple of times and whenever it kind of stops even the pressure goes down, and you can also hear...
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            S
            Samina Shaik
            Sep 22, 2022
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            Sir /madam .. I am a resident of Kurnool ( dist) Kurnool, ANDHRA PRADESH.. The dealer " Bhagyalakshmi Gas agency" (, Near nandyal checkpost) delivery boys are demanding extra money of 60-100rs for past 5 years.. we made several complaints to the agency but they just laughed and brushed it off.. Delivery charges are added in the bill.. but those delivery boys harassed my mother (68yrs) threatening her verbally, taking pictures of her and my home..This kind of behaviour is encouraged by the agency itself..Please resolve this issue with your dealer.. Thanks in advance
            Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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              M
              Mallaiahdega
              Sep 21, 2022
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              Hi sir,
              This D. Surender s/o D. Mallaiah (72yrs)
              My father has bharat gas consumer id.42095882.at S.C.C.L.5 incline, 505209.
              I had booked refill gas cylinder on. 08/09/2022 and until they didn't deliver the cylinder. I was raised complaint on toll free number. Ref. No. 04981898.
              +1 photos
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                N
                Naveen Adusupalli
                Sep 21, 2022
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                Address: 306, Sridhar plaza, 2-2-1130/4, New Nallakunta, Hyderabad 500044

                I hold the consumer number 24681
                Residing at new Nallakunta. I suspect that my cylinder is leaking. Would you please check and do the needful.
                Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                  P
                  Piruthiviraj0206
                  from Theni, Tamil Nadu
                  Sep 19, 2022
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                  Address: Sornajyothi gas agency theni

                  Hi team,
                  We had availed bpcl connection on 24/07/2022 at theni district, after surrendering iocl lpg connection at Coimbatore on 21/07/2022.
                  We had submitted all the necessary documents from our side both at the time of surrendering and availing new connection.
                  At the time of availing new cylinder we were nit informed about any aadhar issue
                  While booking refill lpg cylinder our online profile was blocked when we contacted our agency he informed aadhar already provided at iocl has not yet been removed. When we contacted the customer support there has been no response and we are out of lpg gas.
                  I'm father of a newborn and we are facing difficulty in arranging home cooked meals and hot water.
                  Kindly look into the matter and do the needful on priority as we are facing lot of difficulties.
                  Warm Regards
                  Piruthiviraj G
                  Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                    C
                    Chetna Roopen Shah
                    Sep 17, 2022
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                    Address: B 1 Adhishthan, Opposite Ambli Road Railway Station, Thaltej Shilaj Road, Thaltej

                    Fraud booking and delivery status notification. I had rejected delivery because I had not book the cylinder
                    +1 photos
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                      A
                      aditya.gawande
                      from Betul, Madhya Pradesh
                      Sep 15, 2022
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                      Address: Betul (MP), 460001, Betul, Madhya Pradesh

                      Gas cylinder not received till date. Distributors not giving any satisfactory reply for the delay.
                      Details -
                      Distributor- R K Gas Domestic Appliance Distributor-Bharat Gas, Ganj Betul (MP)
                      Consumer - Gayatri Gawande, Consumer ID[protected]
                      Gas cylinder Booking Date- 02/09/2022, Booking Ref.-32355,
                      Cash Memo- 54836
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                        S
                        Surajsuthar2610
                        from Jodhpur, Rajasthan
                        Sep 15, 2022
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                        Address: BPCL /JAI SHREE FILLING, Sangriya to dangiywas byepass road, Jodhpur, Rajsthan

                        1

                        मैं लगभग 16:15 मिनट पर जयश्री फिलिंग स्टेशन पर पेट्रोल भराने के लिए पहुंचा।
                        वहां के आगे जाने पर नोजल नंबर 10 के पास में पेट्रोल भराने के लिए रुका।
                        वहां पर मैंने ₹300 का पेट्रोल डालने को बोला।

                        उस समय नोजल नंबर 10 को हाथ में पकड़ के पेट्रोल पंप का लड़का खड़ा था और वह किसी और बाइक में तेल डाल रहा था और बाइक वाले ने पेट्रोल लगभग 150 रुपए का पेट्रोल भरायाऔर पेमेंट केस में दी।
                        उसके बाद पेट्रोल पंप वाले लड़का नोजल को मीटर के पास में लेके गया लेकिन उसने नोजल कट नही की और सीधे ही मेरी गाड़ी में डाल दिया और मैंने जब देखा तो 160 से पेट्रोल स्टार्ट हो रहा है तो उसको टोका भी लेकिन बात बात में उसने 300 का पेट्रोल भर दिया। मैने बोला की आपने लगभग 160 से स्टार्ट किया है किया तो उसने मुझे नोजल मीटर की रीडिंग और बिल निकाल के दिया जिसका इनवॉइस नंबर [protected] था और जिसपे 300 रुपए का बिल बना हुआ था जो की कैश में था जबकि मैने पेमेंट कार्ड से करवाई थी, जिसका ट्रांसफर रिफ्रेंस नंबर[protected] है।
                        मेरी गाड़ी के डैशबोर्ड पर भी पेट्रोल इंडिकेटर आधा ही बता रहा था, जबकि 300 रुपए के पेट्रोल में लगभग 90% पेट्रोल आ जाता है क्योंकि मेरी गाड़ी तकनीकी रूप से जब तेल 2 लीटर होता है तब " पेट्रोल खतम " दिखाने लगती है।
                        तो इन तरीकों से ये अकुशल कर्मचारी लगभग 200/300 तक नुकसान हर तीसरे ग्राहक को देते है
                        +3 photos
                        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                        Sep 15, 2022
                        Updated by Surajsuthar2610
                        The date is 12 september 2022
                        Sep 15, 2022
                        Updated by Surajsuthar2610
                        एक कंप्लेन ये भी है की भारत पेट्रोलियम द्वारा प्रदत सेवा UFIL से पे करने वाले को आसानी से पेट्रोल नही डालते उसको इधर से उधर भेजते रहते है ये कह के सर्वर डाउन है।
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                          N
                          Nityananada Behera
                          Sep 14, 2022
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                          Address: AT-TERAMANPUR,BALISAHI,RAHAMA,JAGATSINGHPUR,ODISHA

                          Yesterday at 07.30PM when I had gone to fill petrol in my bike at BPCL(Urmila filling station, Rahama, Jagatsinghpur, Odisha), the thing is that the Salesman at petrol pump refused to take Rs.10/- coins even they argue with me at list 30 minutes and said that bank is not accepting the rs.10 coin for depositing cash. So he can not accept. I told to call manager and manager also refused to take the coins and misbehave me.So help me out by suggesting right method to handle this case and help other customers for inconvenience faced for petrol pumps
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                            H
                            Harami1234
                            from Pune Metropolitan Area, Maharashtra
                            Sep 14, 2022
                            Resolved
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                            Resolved

                            Address: Pune

                            I ordered to refill my cylinder. Delivery man charged me Rs 1060 but price at booking time was 1055.50 and also he did not gave me any slip. Also i want to know whether it is duty of delivery man to deliver cylinder on the floor i reside or to leave the cylinder on the road.
                            Sep 22, 2022
                            Complaint marked as Resolved 
                            Resolved and extra amount refunded.
                            Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                            Resolved and money refunded in my account
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                              S
                              Srikumarputtur
                              from Kurnool, Andhra Pradesh
                              Sep 13, 2022
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                              Refill cylinder not delivered

                              Address: BhagyaLakshmi Gas agency, R22X+H6V, Telecom Nagar, Madhavi Nagar, Kurnool, Andhra Pradesh 518002
                              Website: my.ebharatgas.com/bharatgas/Home/Index

                              I have booked Bharatgas cylinder refill on 30th Aug-22 with reference number- 35177, but till now( 13th Sep) my cylinder is not delivered. I have tried to communicate the dealer' Sri BhagyaLakshmi Gas agency- kurnool' with contact number- [protected] several times but the dealer is not answering my calls even once. Even the Bharatgas customer care number- [protected] is not working. I have not found any option in Bharatgas website either to...
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                              H
                              Himanshu11
                              from Pune, Maharashtra
                              Sep 13, 2022
                              Resolved
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                              Resolved

                              Please cancel booking "35471" .my consumer id is 65194281.
                              I called him to cancel the booking but they are not canceling.
                              As of now i do not empty cylinder . i do not know how multiple
                              booking created in there system and also made payment online.
                              Sep 17, 2022
                              Complaint marked as Resolved 
                              Return the money.
                              Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                              Sep 17, 2022
                              Updated by Himanshu11
                              Issue resolved.
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                                S
                                SHAILENDRA POKLE
                                Sep 10, 2022
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                                Address: "Pushpanjali", Near Panchayat Samiti, Bamhani, Tahsil Kalmeshwar, District Nagpur, Maharashtra 441501

                                Hi,
                                Today, on 09-September-2022, while booking for Bharat Gas domestic cooking gas cylinder, I wrongly paid Rs. 1, 104.50 to UPI ID bpcl.[protected]@hdfcbank via Reference No.[protected] at 01:45 PM.
                                Hence I request you to return this payment to my bank account.

                                Please note, at 02:04 PM, I correctly transferred the same amount of Rs. 1, 104.50 to correct UPI of Bharat Gas via Order No. [protected] and Reference No.[protected].
                                Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                  Unknown Traveller 0629
                                  Sep 9, 2022
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                                  Address: Cariappa Rd, Meerut Cantt, Meerut, Uttar Pradesh 250001

                                  Rajban Bazaar Meerut BPCL fuel pump

                                  This Petrol pumps cheat the customer or may reduce fuel…. Some are Corrupt employee

                                  Cariappa Rd, Meerut Cantt, Meerut, Uttar Pradesh 250001Corrupt employee
                                  420
                                  Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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