Bharat Petroleum [BPCL]
Bharat Petroleum Corp. Ltd.
Customer satisfaction rating: 38%
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5428
COMPLAINTS
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Bharat Petroleum [BPCL] Customer Care

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Address
1st Floor, Golden Triangle Bldg., P.O. Navjeevan, Navrangpura
Ahmedabad
Ahmedabad District
Gujarat
India - 380014
Landmarks:Near S P Stadium Road

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1800 224 344  [Helpline]
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199
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Phone:
Phone:
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Additional info
Chairman's Office
Bharat Bhavan, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai 400001
Tel:
+91 22 2271 3000
+91 22 2271 4000
Fax: +91 22 2271 3874

Refinery
Bharat Petroleum Refinery, Mahul, Chembur, Mumbai 400074
Tel:
+91 22 2553 3888
+91 22 2553 3999
+91 22 2552 4888
+91 22 2552 4999
Fax: +91 22 2554 2970

Delhi Co-Ordination
ECE House, Post Box No. 7, Connaught Circus, New Delhi 110001
Tel: +91 11 2331 6891
Fax: +91 11 2331 6894

Retail Business Head Quarters
Maker Towers E and F, 12th Floor, Cuffe Parade, Mumbai 400005
Tel: +91 22 2218 9172
Fax: +91 22 2218 2304

Lubricants Business Head Quarters
Bharat Petroleum Corp. Ltd., Bharat Bhavan - II, Ballard Estate, Mumbai 400 001
Tel:
+91 22 2271 3000
+91 22 2271 4000
Fax: +91 22 2271 3801

Aviation Business Head Quarters
Plot No. A5 and 6, Sector 1, Noida 201301, Dist. Gautam Budh Nagar Tel:
+91 12 0247 4161
+91 12 0247 4165
Fax: +91 12 0247 4483

LPG Business Head Quarters
Bharat Bhavan, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai 400001
Tel:
+91 22 2271 3000
+91 22 2271 4000
Fax: +91 22 2283 2646

Industrial & Commercial Business Head Quarters
Bharat Bhavan, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai 400001
Tel:
+91 22 2271 3000
+91 22 2271 4000
Fax: +91 22 2271 3671

Chief Vigilance Officer
Bharat Petroleum Corporation Ltd., Bharat Bhavan - 1, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai - 400074
Tel: +91 22 2271 3261
Fax: +91 22 2271 3611

Gas Head Quarters
Bharat Petroleum, Bharat Bhavan - 3, 13 Walchand Hirachand Road, Ballard Estate, Mumbai - 400001
+91 22 2271 3509

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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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38%
Complaints
5428
Pending
0
Resolved
2051
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So far so good - The company responded to our notifications and is working on resolving complaints.

Bharat Petroleum [BPCL] Complaints & Reviews

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My name mahesh sahu, today at 2:30 pm fill a petrol on bharat petrolium akot but nozzle operator misbehaving with mi when I was asked him to show the zero reading . Operator told me that our petrol pump never do fraud then why you asking zero reading then that person shouting on me, his tone get high and he abusing mi . After that manager came and many staff members gather around me like all them want to hit me . After that I move to home. This incident very much disappointed, very bad behaviour of staff members towards me. BPCL is reputed but this type of incidents spoil everything. I want apology from that person who misbehave with me. So I request you take action as early as possible.
Jun 14, 2021

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    During this pandemic situation we moved from one district to another in the same state, so at the time of shifting we carried our cylinder with our household materials and now we need to change the address to our current location but Bharath gas has no such address changing option in online and also they dont have address changing facility from one district to another district even in same state, which is really annoying !
    Jun 11, 2021

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      On online booking for refil of LPG, i hadnt recieved the delivery in three days. But surprisingly my status of order no[protected]...
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      Hi,

      Ragular is not fitting with new gas cylinder.

      Please check it ASAP
      Jun 06, 2021

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      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
      Mobile No. [protected]
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        The complaint I want to register against SHREE PRANAV GAS AGENCY(bharat) located in venkitapuram, coimbatore tamilnadu. The...
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        I am Pradeep from Kanjirappally, Ph [protected], pradeep.[protected]@gmail.com.
        Yesterday I went to BPCL PUMP at...
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        Hello Sir my name is shubham Dhavale and Cylinder register on my mother's name So when i order or book cylinder i call delivery...
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        I booked a LPG gas cylinder from ebharatgas.com through cc avenue using Google pay. Amount of Rs.2144 is deducted from my...
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        Dear sir, madam,
        My name: ponmurugan.R
        My mobile no: [protected]
        My lpg gas: Indane gas

        My...
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        Today booked cylinder via upi payment option, deducted 818 rs but booking is not done nor the payment showing in payment history.br...
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        I have booked bharat gas lpg cylinder on 17.05.2021and made payment using upi on bill desk portal. Amount of Rs. 812 was deducted...
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        Sir/madam,
        I have booked a gas cylinder by mistake. Kindly cancel the order. Refill booking number: 17555

        My phone number : [protected]

        The service provider is:

        Kunjachan Bharat Gas Service, 7/824/D, Kakkanad, Veegaland Road, Kochi, Kerala 682030

        Thank you
        May 14, 2021

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        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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          I booked Bharat gas on dt 08.05.21 and made payment through PHONEPAY through my Kotak Mahindra account at 10:04 am, amount...
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          I made a transaction of Rs 809.50 towards refill of bharat gas on 29/04/2021 through the transaction ID[protected] through...
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          I have been book my cylinder date of 1st of May 2021 But still i dont get my cylinder at my home and dont even call from your delivary excutive.This is happen everytime with me please take action on this
          May 05, 2021

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          Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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            Rajaram Gas Distributors, Windercity, Katraj, Pune 46
            Distributor Code-112245

            Gas Cylinder is asking for additional charges for delivery at home.
            May 03, 2021

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            Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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              I want a valid reason as in why our gas booking has been blocked without giving us any intimation before hand or not calling and informing us about the blocking of our account. IF the account has been registered twice which we are not aware of your should have atleast given a call or should have dropped a mail for informing that the account or mobile no has been registered twice and please change the registered mobile number at the earliest before the account is blocked from our side. We are senior citizens travelling in this covid situation is not possible for us therefore we want a valid reason as is why our account is been blocked without given any information before hand.
              Apr 28, 2021

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                Reg 3903837, Muzaffar from Customer Care called to me on my mobile no 9700XXXXXX on 24th April, 2021 at 3:35pm, He spoke to...
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                Dear team I applied for new gas connection order Id 77464873
                Pl. Resolve the issue to further processing.
                Thanks
                Apr 24, 2021

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                  Received SMS that booking no 2368, LPG cylinder was delivered on[protected].however it has not yet been delivered and delivery was not even attempted. The booking was done as prepaid
                  Apr 17, 2021

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