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Bharat Petroleum [BPCL] Complaints & Reviews

www.bharatpetroleum.com
1.8
Updated: May 16, 2026
Complaints 6088
Resolved
2104
Unresolved
3984
So far, so good. Bharat Petroleum [BPCL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bharat Petroleum [BPCL] will keep up the work and continue to help more customers with their concerns even better 🤝
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Bharat Petroleum [BPCL] reviews & complaints page 4

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A
aghorii
from Bokaro, Jharkhand
Jul 24, 2019
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extra delivery charges of rs 50.

Address: Mufassil,Dist:Gaya,Bihar, 823001

Dear sir/mam

Bharat gas agency at muffasil (Dist - gaya, bihar). After booking of gas on telephone or online for rekha bharat gas. This agency never deliver cylinder at home. The agency come with vehicle with cylinder at nearby place on day and then they will distribute cylinders. They charge extra rs 50 per cylinder. Then you will get cylinder. You have to carry it on your own cost to your house. They will never deliver gas...
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M
MANBIR SINGH Mago
from Chandigarh, Chandigarh
Jun 29, 2019
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bharat gas online payment failure

Address: Chandigarh, Chandigarh

I have booked bharat gas lpg cylinder on 27.06.2019 and made payment using upi on cc avenue portal. Amount of rs 753 was deducted from my account but is showed payment status: failure. I have neither received any payment confirmation from bharat gas site nor amount refunded to my account till date.
I also had to pay in cash to receive the cylinder.
My order reference id 24758.
Transaction id= icid102d2e75f5c4af28806989c9fe04e8ebr...
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K
Ketankrk
from Mumbai, Maharashtra
May 4, 2019
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mangalmurti bharat gas agency thakurli

Address: India, 421201

There is no one responsible person in home only my old mother and handicap father was there and mechanic said to change some part of gas stove even we buy stove in last year.
I m not agree with him its fake service given by them he just given a total amount 550 but not mentioned how many part he replaced and price of each unit I also work in hp gas service I also know some rules about gas leakages.
not only that he also carry...
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L
Lokesh Warole
from Satara, Maharashtra
Jan 17, 2019
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online bharatgas booking payment failed but money deducted

Sir i have placed order of bharatgas cylinder yesterday but while paying money online my money get deducted but transaction failed pls help me give me full refund i payed online for this transaction via billdesk upi option i payed full amount to their upi i'd but my transaction status showing failed pls help me as soon as possible my order i'd is 100763...
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G
GouravBali
from Delhi, Delhi
Dec 26, 2018
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amount deducted but payment status shows payment failed

Address: Jalandhar, Punjab, 144001

Sir/madam,

I was booking cylinder online from bharat gas official website. While doing payment, amount of 832 got deducted from my account but it is showing the status of payment as failed. Website does not have any support for such queries. I would like for refund for same. Please do the needful help as soon as possible.

Following are the details of registered customer for lpg
Customer number is: 5264br...
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G
Geetha Ravindran
from Ottappalam, Kerala
Dec 1, 2018
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non payment of the subsidy of lpg by bharath gas

Website: [email protected]

From
M ravindran,
Adarsh,
Near nssww hostel, palappuram,
Ottapalam, palakkad (Dt), kerala state-
Pin: 679103;
To
The chief officer,
Npci
Place: ottapalam
Date: 01.12.2018
Sub: complaint for non-payment of lpg subsidy by the bharath gas

Respected sir,
I am m ravibdran residing at the above address, a consumer of lpg of bharath gas with...
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J
Joel125
from Hyderabad, Telangana
Nov 22, 2018
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error otp limit exceeded

Address: Warangal, Andhra Pradesh, 506013

My request is :60374751 i have applied for new gas connection. When i going to check my status. Or anything. Otp not generating why now what is the next process to me. How. Please slove my issue sir/madam. I want to make my payment in online only slove my problem. As soon as soon possible. I'm not getting this problem so many people are getting this problem. What remove otp limit problem fast...
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R
Rupali Kadam
from Mumbai, Maharashtra
Nov 20, 2018
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lost gas book

Address: Thane, Maharashtra, 400604

Respected sir,
I have lost my Bharat gas book and i forgot my customer id too. My registered mobile number is my husband number, but we are not living together. Kindly provide me customer id and tell me how to get another gas book. Could you please show me a way to overcome this problem. My details is as follows :-
Gas owner name : Balu Bhimaji Medage
Add : Room no 1, sangam Soc, Aadivasi Pada, Wagle Estate, Thane 400604br...
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P
pradeep dubal
from Mumbai, Maharashtra
Nov 14, 2018
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wrongly button click to subsidy give up

I am mr. Pradeep m dubal from bhandup mumbai (Maharashtra) as a consmer of bharat gas. By mistake i am wrongly clicked give up subsidy. I am not getting any subsidy then. I kindly request you to deactivate give up subsidy. I want to avail subsidy cylinders. So this is humble request to you please deactivate from out of subsidy. I already talked to distributor but they told there is no option to change please inform further what can i do to...
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P
Pankaj kumar lodhi
from New Delhi, Delhi
Oct 22, 2018
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subsidy not return

Address: Gautam Buddh Nagar, Uttar Pradesh

My lpg subsidy amount not return my bank account. Its is my mistake lpg subsidy opted out my self and this problem face near about 10 month and comunication bharat gas agency but this agency not solved my problem... Please solved my problem...

My name - pankaj kumar
Agency name - m/s charan singh bharat gas sadarpur colony sector-45 noida
Gautam budh nagar uttar pradesh
Pin code-201301
My consumer...
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R
Raj Lux
from Chennai, Tamil Nadu
Sep 19, 2018
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deactivate the subsidy option for consumer no - 86664603

Address: Chennai, Tamil Nadu, 600078

Regarding reverse from none subsidy in lpg to subsidy category.

I have opted out of subsidy by mistake through mobile app for bharath gas when i was trying to join dbtl. Click the wrong option by mistake, but now i want to get subsidy and join dbtl.

Now when i try to join dbtl through online it respond that i need not to join because i have opted out of subsidy.

Please look into matter and add...
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M
mkrathore589
from Delhi, Delhi
Aug 8, 2018
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my kyc form is not update by bharat gas agency

Address: Faridabad, Haryana, 121001

Dear sir i manoj kumar rathore submitted complete form of kyc in bharat gas agency but they have not update in his system. They told me this is not possible. And my gas subsidy is hold from 1.5 years due to not updation of kyc. So you are requested to kindly help me to update my kyc in gas agency in my gas connection so that the hold subsity will process. My details as below.

Name-manoj kumar rathore
Add. H.. No. E-589....
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पंडित शाश्वत दीक्षित
from Chandausi, Uttar Pradesh
Jul 8, 2018
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delivery charges refund

Address: 226017

If we have one rupee less then agent's tend to send back the consumer for the rupee..but sometimes they take extra rupees ...and also everytime i go to pick the cylinder then why i am paying for the delivery charges...
Pls help in this regards as agents are very rude and not suppotive then why should i pay for delivery charges...
They do not listen for anything...they just do what they want......
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L
Lalit Tiwari 23
from Indore, Madhya Pradesh
Feb 11, 2018
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wrong filling of fuel

Address: Katni, Madhya Pradesh, 483501
Website: www.bharatpetroleum.com

I went to the petrol pump on 08 feb 2018 in the evening and got filled my tvs wego with 60 rs as i was in a doubt that petrol is left for only 2-3 km. After getting my tank fill i left that petrol pump and going not far than 5 km my vehicle got stopped i doubted it for any problem i reached to a mechanic nearby he said there is no petrol in the fuel tank which was quite embarassing for me as this type of thing happened first time with me....
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V
Vksv
from Coimbatore, Tamil Nadu
Feb 6, 2018
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regulator missing

Address: Salem, Tamil Nadu, 636004

Iam having two connection without additional cylinder therefore one regulater missed while
Shifting my family from ammapet to narasothipatty during the year 2005. Since iam using
Only one connection iam not aware that immediately and also second connection used as
Additional cylinder. Last year i had transferred that connection in my wife name since only
One connection is permitted for one person.in my family...
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A
Arun Bhosale
from Pune, Maharashtra
Sep 27, 2017
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imposing 150 rs as mandatory inspection fee.

Address: Pune, Maharashtra, 411013

I have an lpg connection from bharat petroleum distributor: samida gas agency, hadapsar, pune. On 27 sep 2017 one of their inspector visited my house regarding routine checking of gas and after the check, he charged 150 rs for the same. He told that if we don't give 150 rs than our gas connection will be terminated....
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M
Mayank Behl
from Kanpur, Uttar Pradesh
Aug 10, 2017
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bharat gas kyc verification is under process from so many day.

Address: Ambala, Haryana, 134007

Sir, i have applied for new bharat gas connection with request id[protected] dated 04 aug 17. All the required document have been uploaded successfully. On checking the status, it is still showing, the document verification is under process. I want to know how much time it will take to verify for kyc (Multiple connection). Please verify the kyc as soon as possible, so that i go further for online payment.
Moreover i also call to distributor,...
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R
Rupal Gala
from Mumbai, Maharashtra
Jul 19, 2017
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service charges of mechanic in case of gas leakage complaint and so are parts price

Address: Mumbai City, Maharashtra, 400014
Website: www.ebharatgas.com

I want to know what is the mechanics service charge called from the bharat gas incase of a gas leakage complaint.. I had called for a mechanic and he has charged me 200 /-for a 3 stove burner gas service... He replaced some back valve of hose from where was the leakage.. He charged me 250/-extra for that replaced part... When i enquired in market the same part was available for 60/- only.. He just randomly removed a part from his bag and...
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K
kusha1246
from mumbai, Maharashtra
Apr 14, 2017
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Not getting otp on my mail

Address: Mumbai City, Maharashtra, 421201

Hi, i have applied for a new connection on dated[protected] through online (Ebharat). I have submitted all document through online i am not able to get the one time password in my registered mob num or my mail. I got the msg like otp limit exceeded. So kindly check my concern. Req id: 36137807 mob num: [protected]

Kushal....
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Vijay Kumbhani
from Surat, Gujarat
Apr 10, 2017
Resolved
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Resolved

Refund of booked gas cylinder

Address: Ranga Reddy, Andhra Pradesh, 500049

HI,

I have booked cylinder using mobile.

The Bharat gas has sent online payment link.

I have tried payment using my debit card.

The Money deducted from my account but session timeout occurs on online payment.

Please help me on this.

I have tried Bharat gas toll-free number but no one picking the phone.

I do not know, which guy help me...
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