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Bharat Petroleum [BPCL]
Bharat Petroleum Corp. Ltd.
Customer satisfaction rating: 44%
4678
COMPLAINTS
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Bharat Petroleum [BPCL] Customer Care

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Address
1st Floor, Golden Triangle Bldg., P.O. Navjeevan, Navrangpura
Ahmedabad
Ahmedabad District
Gujarat
India - 380014
Landmarks:Near S P Stadium Road

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1800 224 344  [Helpline]
up
492
down
199
up
250
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133

Phone:
Phone:
up
168
down
84

Additional info
Chairman's Office
Bharat Bhavan, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai 400001
Tel:
+91 22 2271 3000
+91 22 2271 4000
Fax: +91 22 2271 3874

Refinery
Bharat Petroleum Refinery, Mahul, Chembur, Mumbai 400074
Tel:
+91 22 2553 3888
+91 22 2553 3999
+91 22 2552 4888
+91 22 2552 4999
Fax: +91 22 2554 2970

Delhi Co-Ordination
ECE House, Post Box No. 7, Connaught Circus, New Delhi 110001
Tel: +91 11 2331 6891
Fax: +91 11 2331 6894

Retail Business Head Quarters
Maker Towers E and F, 12th Floor, Cuffe Parade, Mumbai 400005
Tel: +91 22 2218 9172
Fax: +91 22 2218 2304

Lubricants Business Head Quarters
Bharat Petroleum Corp. Ltd., Bharat Bhavan - II, Ballard Estate, Mumbai 400 001
Tel:
+91 22 2271 3000
+91 22 2271 4000
Fax: +91 22 2271 3801

Aviation Business Head Quarters
Plot No. A5 and 6, Sector 1, Noida 201301, Dist. Gautam Budh Nagar Tel:
+91 12 0247 4161
+91 12 0247 4165
Fax: +91 12 0247 4483

LPG Business Head Quarters
Bharat Bhavan, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai 400001
Tel:
+91 22 2271 3000
+91 22 2271 4000
Fax: +91 22 2283 2646

Industrial & Commercial Business Head Quarters
Bharat Bhavan, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai 400001
Tel:
+91 22 2271 3000
+91 22 2271 4000
Fax: +91 22 2271 3671

Chief Vigilance Officer
Bharat Petroleum Corporation Ltd., Bharat Bhavan - 1, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai - 400074
Tel: +91 22 2271 3261
Fax: +91 22 2271 3611

Gas Head Quarters
Bharat Petroleum, Bharat Bhavan - 3, 13 Walchand Hirachand Road, Ballard Estate, Mumbai - 400001
+91 22 2271 3509

View More Information...

Customer satisfaction rating
44%
Complaints
4678
Pending
0
Resolved
2038
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Bharat Petroleum [BPCL] related photos (695)

Bharat Petroleum [BPCL] Complaints & Reviews

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L
Aug 17, 2020
Islington, United Kingdom
I had booked bharat gas cylinder on 09/08/2020 and made online payment using hdfc debit card. Amount ₹ 596.38/- was deducted from my account but it is showing payment status as failed on bharat gas cylinder booking site. After making payment from bharat gas app i got a payment reference number :[protected] and my payment made through ccavenue at utilitiescc ref no:[protected]. I have neither received any payment confirmation from bharat gas site nor amount refunded to my account as this transaction got failed.

Complaint Status


[Aug 17, 2020] Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.

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    C
    Aug 17, 2020
    Nashik, Maharashtra
    Bharat gas delivery staff are forcing people to bring their empty cylinder down from the second floor and carry a filled one back up. Many seniors are unable to carry a 15kg cylinder and are forced to hire other labour even thought T and C states cylinder will be delivered to home and free of cost.

    Complaint Status


    [Aug 17, 2020] Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.

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      N
      Aug 12, 2020
      Hounslow, United Kingdom
      Hi

      I am continuously getting maximum otp limit exceeded error. My request id is 73283902

      Complaint Status


      [Aug 12, 2020] Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.

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        P
        Aug 12, 2020
        Singapore, Singapore
        I have booked bharat gas lpg cylinder on 12/08/2020 and made online payment using my debit card. Amount ₹ 596.38/- was deducted from my account but still it showing payment status as pending on bharat gas cylinder booking site. I have neither received any payment confirmation from bharat gas site nor amount refunded to my account.
        Online payment made through ccavenue but confirmation not received
        Online payment made through ccavenue but confirmation not received

        Complaint Status


        [Aug 13, 2020] Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.

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          R
          Aug 11, 2020
          Tsuen Wan, Hong Kong
          I have booked Bharat Gas LPG cylinder on 11/08/2020 and made online payment using SBI Netbanking. Amount of Rs 604.32 was...
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          R
          Aug 9, 2020
          Milan, Italy
          I booked a cylinder today as on 9th august 2020. I had made payment from my south indian bank debit card for rs.594.50 was debited but the payment status shows as pending. Kindly help me with the matter.
          amount debited from my account but the status shows as pending

          Complaint Status


          [Aug 09, 2020] Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.

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            A
            Aug 1, 2020
            Kolkata, West Bengal
            Respected Sir,
            My booking reference no is 40689 & cash memo no is 46027 I have not receive my cylinder still now from...
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            S
            Jul 30, 2020
            Islington, United Kingdom
            Name-Mr.RAMVEER SINGH
            CONSUMER NO. 77308979
            Consumer ID[protected]
            GAS - BHARAT GAS
            Distributor Name- KARAN BHARATGAS, CITY-MEERUT(UP.)

            Respected sir,
            Due to by mistake my son press the option in application of opt
            subsidy is activate.
            So i request to you sir please Deactivated my opt subsidy option

            I hope you will not be activated my Opt Out Subsidy option
            Please reply me as soon as possible
            Thanking you

            Complaint Status


            [Jul 30, 2020] Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.

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              N
              Jul 27, 2020
              Hounslow, United Kingdom
              I'm doing payment for online bharat gas connection but my payment is failed and money is deducted from my credit card please refund my money
              Payment failed but money deducted

              Complaint Status


              [Jul 28, 2020] Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
              Updated by Nilesh Meena Jul 27, 2020 I'm doing payment for new lpg connection but my payment is failed and money is deducted from my credit card please refund my money

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                V
                Jul 26, 2020
                Singapore, Singapore
                I have booked gas in bharath gas online booking that time my payment was not successful. Next i cannot booking and say payment status pending. Please help for booking gas
                Online payment not successful

                Complaint Status


                [Jul 26, 2020] Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.

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                  M
                  Jul 25, 2020
                  Acton, United Kingdom
                  Defective regulator

                  Complaint Status


                  [Jul 25, 2020] Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.

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                    P
                    Jul 25, 2020
                    Istanbul, Turkey
                    I want to change resgistered mobile number

                    Complaint Status


                    [Jul 25, 2020] Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.

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                      R
                      Jul 24, 2020
                      Singapore, Singapore
                      Hi - I can't able to generate OTP to my registered mobile number.
                      Am receiving an error - The maximum OTP limit exceeded. Could you please help me to resolve it.
                      Error - Maximum OTP Limit exceeded

                      Complaint Status


                      [Jul 26, 2020] Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.

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                        S
                        Jul 23, 2020
                        Hounslow, United Kingdom
                        While booking and payment the booking is automatically turned to cash on delivery but as the payment method is changed money should be deposited back but money is not deposited in bank and this has happened two times till now...

                        Complaint Status


                        [Jul 23, 2020] Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.

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                          K
                          Jul 21, 2020
                          Hounslow, United Kingdom
                          I had requested for new connection and submitted documents on 18.07.2020, same was verified and payment was done on same date....
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                          N
                          Jul 20, 2020
                          Singapore, Singapore
                          It is more than 21 days and more than 15 working days from my date of application 29-jun-2020 reference number 72932182 for...
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                          P
                          Jul 18, 2020
                          Hounslow, United Kingdom
                          I have applied for new gas connection on 16th july 2020.
                          My request id is 73118311.
                          I checked for two days and all that time it showed "documents verification is under process". So i kept checking every day.
                          Now whenever i put my details to check the status "maximum otp limit exceeded" message show up. I am not able to know how long bharat gas will take to verify the documents. I want to pay online but due to this error i dont know the status.
                          Please help.

                          Complaint Status


                          [Jul 18, 2020] Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.

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                            A
                            Jul 13, 2020
                            Acton, United Kingdom
                            I lost my gas connection paper during shifting to a flat in salap, howrah.

                            Now want to transfer the gas connection to salap more. Please do the same.
                            Regards,
                            Archana chatterjee,
                            Mohiary majhipara, andul-mouri, howrah-711302

                            Complaint Status


                            [Jul 13, 2020] Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.

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                              G
                              Jul 13, 2020
                              Singapore, Singapore
                              I have booked bharat gas lpg cylinder on 07/07/2020 and made online payment using gpay upi payment. Amount ₹ 594/- was deducted from my account and status showing payment success but cyilender not delivered payment made through ccavenue. Plz check... And my refunded in my account. Plz it's very urgent.

                              Complaint Status


                              [Jul 13, 2020] Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                              Plz my cyilender delivered in today.
                              My 1st cyilender was empty...plz my cyilender delivered.

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                                O
                                Jul 12, 2020
                                Istanbul, Turkey
                                Sir/mam i have booked bhart gas cylinder on 11july 2020 payment made online and status showing failure but money is deducated from my account and it is not refunded to my account

                                Complaint Status


                                [Jul 12, 2020] Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.

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