Bharat Petroleum [BPCL] Complaints & Reviews

Inferior quality and density of diesel. Density shown ws 749. Upon complaint showed computer which displayed density as 821. Which is not as per standard which should be 840+
Plus the staff were rude.

There is new construction going on of a commercial Bharat gas godown in a plot, which is in between residential houses, in our village. They just put a Bharat Gas poster to make it official. We are just scared of the potential threat a gas godown pose when built next to people's homes. We are not sure how this building got approval.
I read another post of similar complaint where reference to a court order related to construction of gas godown was cited, i.e. "order copy of Honourable Supreme Court (Civil Appeal No.1976 of 2012 Date of decision 27.09.2018) upholding decision of Punjab and Haryana High Court(CWP No.3718 of 1990 Date of Decision 13.12.2010) that opertion/storage of LPG ( in Godowns Licensed by CCOE) in residential/commercial areas is hazardous and have further ordered to shift the LPG godowns away from residential areas." - posted here https://www.consumercomplaints.in/complaints/bharat-gas-c331685.html#post-your-c...⇄

Today I received the cylinder from bharat gas, when I asked the delivery guy to check the weight he said the weight machine is not working after insisting he asked to call the driver which I dialed from my phone and he came with the weighting mechanic, in the cylinder body the cylinder weight mentioned was 15.9 although earlier I received cylinder that was 15.8 and the gas weight was 14.2 so the total weight should be came at 30.1kg but it came hardly 30kg
Now I asked them to weight the empty cylinder, for which they again agreeing but after insisting they did and the empty cylinder weight came around 16.130 grms.
Now my question is how an empty cylinder which weight is mentioned as 15.8 came out 300 gms extra in that case my filled cylinder is not fully filled they must did adjustments in the weight machine itself. Kindly provide me an explanation, I can clearly see I messed almost 300grms of gas if a still consider the +-150 for the weight still 300 is too much.My consumer no. Is[protected], staying in hyderabad pincode 500018. Distributor name is: sama enterprise

I have tried many times but the Bharat gas company in Vizag is denying the connection surrender . I have to travel to different state due to job transfer please help me to surrender the connection...

I have filled petrol at shree ram petrolium, laxmi mandir, kupwad Sangli, Maharashtra
At petrol pump they're not accepting debit card, only credit card and UPI
Is there any rules for same or any other interest

When i visit bharat petrolpump, density is showing 0 and when i asked they say rudely petrol is going to your bike tank then what is the problem...i said density is not showing...they again say ...then why are you come here...go another petrol pump...

Dear sir,

We are filling fuel 30 may, 2023 07:56:56 am Rs 1100 G pay through payment credite card to petrol pump Bharat .

Fuel filled -846.30 rs

Refund amount -257.07 rs
(not credit amount in card )

Mention in slip but not credited refund amount till now

Please resolve the issue asap

Pl. Find the attachment of Bill

Regards br...

No air available at your pump...even no worker available to air filling

Bharat Petrol pump, very very cheater
Har kisi ke sath extra paise lena,
Har kisi ke sath galat tarike se bat karan
Ye log apani dada geeri chlate hai,
The all person cheater in petrol pump

I have made the upi payment for gas cylinder booking but after the payment confirmation error message occurred and booking was not confirmed. But payment was made. Consumer no[protected]

We are an authorized dealer of BPCL in the name of M/s Hariom Energy Station, Chittorgarh (Raj.). BPCL company's provided email ID: [protected]@bpclretail.in is not working due to password forgotten.
By trying "Forget PW", a new window is saying that "HINT QUESTION" was not set by us, so recovery of PW is not possible & advised us to contact customer care.
Therefore, we request you to please do the needful to recover it.

BPCL station at beloe address has tampered petrol dispensing meters
at
No 28 80 Ft Road, BTM 4th Stage, Nyanappanahalli, near Vijaya Bank Layout, Bengaluru, Karnataka 560076

On 27 May23 at 6:09 AM, full tank to Santro Zing car showed 38.08 litres, while max capacity of Santro car is only 35 litres.
Have raised this issue but attendant did not agree . Have the reciept details of payment for the same

Dear Sir,
This to bring to your notice the inconvenience and damage caused to us due to inefficient workers running the Bharat Petroleum, petrol pump at wanjari nagar, owned by police wellfare .
On Saturday 20th May 2023, around 2:30 pm we reached the petrol pump to fill diesel, the incompetent worker after reminding him its a diesel car filled around 500 rs petrol in the tank, it was our driver who notice it and stopped him immediately, after which the workers assure they will remove all the fuel and refill it again, the workers didn't had the instruments and required equipment to do so, it took around 45 min for them to arrange for proper equipment for the same, to this one of the unskilled worker skipped the jacke which in result damaged the petrol tank, till then it was almost 4 pm the manager incharge didn't even bother to come out and give a look to what was happening in space around, after he looked into the matter he was totally unprofessional as he was appointed on temporary basis as told by him, also the person in charge was on leave and made no attempts in cooperating with the matter and also denied to pay any charges for the damage caused to vehicle .
I want to bring this to everyone's notice so that this doesn't happens with anyone again, because I had a emergency and couldn't make for it due to inefficiency of the workers at petrol pump to handle the situation, also on name of welfare its totally unethical to keep incompenent and unskilled labors to run such places .
The images and video are attached to the mail please
Hope you will take this into notice and publish so that these people improve the quality of the service provided to people in name of welfare.

I have taken 2 ltrs of Petrol today at Ishaan Rudra Petroleum at Lalbegiya Bandh, East Champaran, Bihar. But Mr. Amod Kumar, Pump manager there forcely deducted extra amount through my card. He threatened me to do this .
Amount was Rs. 217.64 for 2 ltrs but he deducted Rs. 218. I have made payment through my card. Am attaching bill and receipt for kind concern. Please help he is doing wrong and very unprofessional behaviour with customers.
Looking for valuable reply and resolution.

I have received a message showing BPCL gas cylinder connection on my name kindluly resolve this issue

Petrol Pump Address:
Mahadev BPCL Filling station, State Highway 37C, Itawa Bhopji, Chomu, Jaipur, Rajastha - 303804
Issue:
I am using SBI BPCL Credit Card to earn some reward points by using it on BPCL petrol pumps. But, above mentioned petrol pump many times deny to accept payment through my credit card or use a different machine; therefore, I am denied reward points.
I have asked them many a times but no help from them.
Please look into the issue and do the needful.

I said him to put petrol of 2 liter. He computted the 2 liter in machine and everything was done. When I was leaving the pump then I checked my vehicle meter then it was less then half liter. I called the manager and made him to check the how much petrol that really is and he removed petrol in bottle, the petrol was nearly only 300 to 400 ml. I started the camera to record the incident then he said don't do that I am here to talk to you you can talk to me. He said the worker to put rs200 petrol in my vehicle and he was doing as he done favour on me. Kindly look into the matter as soon as possible.

Hi,
I made a transaction of Rs1106 towards refill of LPG on 4-4-2023 through the transaction ID[[protected]] through gpay UPI.Money got deducted and the receipt also shows that money has been debited and credited to the bpcl bill desk.But at the bpcl bill desk they told money is not credited.So they delivered refill through COD
.My consumer no 57820644 .

I contacted gpay several times but they couldn’t...

ON[protected] I(consumer ID[protected] have booked lpg through bharat petroleum apps transection id LPG00000000JQNA1 for which the amount Rs 1129 has been made through Google pay but the gas has not been delivered and amount has not been refunded.

I had booked gas cylinders on 17 may, which I paid through UPI.
Payment was successful but cylinder not booked on Hello BPCL app.
Till now my amount is not refunded.

Please refund my amount ASAP.

Details: --

Consumer Name: Babita
Consumer ID: 91514550
Mobile Number: [protected]
Address: 11/207 Kalyanpuri delhi 110091

Distributor Name: NIHAL GAS SERVICE
Distributor Address: Address: 149, POCKET D MAYUR VIHAR-PHASE -II DELHI - EAST DELHI 110091