Claimed

Bharat Petroleum [BPCL] Complaints & Reviews

1.8
Updated: Aug 16, 2025
Complaints 6079
Resolved
2101
Unresolved
3978
Contacts

File a complaint to Bharat Petroleum [BPCL]

Having problems with Bharat Petroleum [BPCL]?

File a complaint and get it resolved by Bharat Petroleum [BPCL] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Bharat Petroleum [BPCL] reviews & complaints page 5

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
Nishant kakrann
from New Delhi, Delhi
Jun 5, 2023
Resolved
Report
Copy
Resolved

Refund amount not received till now

Address: AaSHIV SERVICE STATION, R O DWARKA PURI,DELHI SOUTH WEST DELHI -110045 (NEAR Agarsen hospital)

Dear sir,

We are filling fuel 30 may, 2023 07:56:56 am Rs 1100 G pay through payment credite card to petrol pump Bharat .

Fuel filled -846.30 rs

Refund amount -257.07 rs
(not credit amount in card )

Mention in slip but not credited refund amount till now

Please resolve the issue asap

Pl. Find the attachment of Bill

Regards br...
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Mohit0207
from Lucknow, Uttar Pradesh
May 31, 2023
Report
Copy

Address: Ratan Khand, Ruchi Khand 1, Sharda Nagar, Lucknow, Uttar Pradesh 226012

No air available at your pump...even no worker available to air filling
+1 photos
Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    D
    Devanand Bharti
    May 30, 2023
    Report
    Copy

    Address: Connught palece odian ke samne Bharat petrol pump

    Bharat Petrol pump, very very cheater
    Har kisi ke sath extra paise lena,
    Har kisi ke sath galat tarike se bat karan
    Ye log apani dada geeri chlate hai,
    The all person cheater in petrol pump
    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      Roy Sasidharan
      May 30, 2023
      Report
      Copy

      I have made the upi payment for gas cylinder booking but after the payment confirmation error message occurred and booking was not confirmed. But payment was made. Consumer no[protected]
      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        H
        Hariom Energy
        May 27, 2023
        Report
        Copy

        Address: M/s Hariom Energy Station, KHASARA NO. 22 MEE, 23 MEE, 1699/23 MEE, NEAR CHITRAKOOT RESORT, RITHOLA CHOURAHA, VILL. SAHNAWA, DISTT. CHITTORGARH

        We are an authorized dealer of BPCL in the name of M/s Hariom Energy Station, Chittorgarh (Raj.). BPCL company's provided email ID: [protected]@bpclretail.in is not working due to password forgotten.
        By trying "Forget PW", a new window is saying that "HINT QUESTION" was not set by us, so recovery of PW is not possible & advised us to contact customer care.
        Therefore, we request you to please do the needful to recover it.
        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          V
          VBGiri
          from Bengaluru, Karnataka
          May 27, 2023
          Report
          Copy

          Address: No 28 80 Ft Road, BTM 4th Stage, Nyanappanahalli, near Vijaya Bank Layout, Bengaluru, Karnataka 560076, Bangalore, Karnataka

          BPCL station at beloe address has tampered petrol dispensing meters
          at
          No 28 80 Ft Road, BTM 4th Stage, Nyanappanahalli, near Vijaya Bank Layout, Bengaluru, Karnataka 560076

          On 27 May23 at 6:09 AM, full tank to Santro Zing car showed 38.08 litres, while max capacity of Santro car is only 35 litres.
          Have raised this issue but attendant did not agree . Have the reciept details of payment for the same
          Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            Meenalhk
            from Nagpur, Maharashtra
            May 25, 2023
            Report
            Copy

            Address: Bharat Petroleum police wellfare, vanjari nagar nagpur

            Dear Sir,
            This to bring to your notice the inconvenience and damage caused to us due to inefficient workers running the Bharat Petroleum, petrol pump at wanjari nagar, owned by police wellfare .
            On Saturday 20th May 2023, around 2:30 pm we reached the petrol pump to fill diesel, the incompetent worker after reminding him its a diesel car filled around 500 rs petrol in the tank, it was our driver who notice it and stopped him immediately, after which the workers assure they will remove all the fuel and refill it again, the workers didn't had the instruments and required equipment to do so, it took around 45 min for them to arrange for proper equipment for the same, to this one of the unskilled worker skipped the jacke which in result damaged the petrol tank, till then it was almost 4 pm the manager incharge didn't even bother to come out and give a look to what was happening in space around, after he looked into the matter he was totally unprofessional as he was appointed on temporary basis as told by him, also the person in charge was on leave and made no attempts in cooperating with the matter and also denied to pay any charges for the damage caused to vehicle .
            I want to bring this to everyone's notice so that this doesn't happens with anyone again, because I had a emergency and couldn't make for it due to inefficiency of the workers at petrol pump to handle the situation, also on name of welfare its totally unethical to keep incompenent and unskilled labors to run such places .
            The images and video are attached to the mail please
            Hope you will take this into notice and publish so that these people improve the quality of the service provided to people in name of welfare.
            +1 photos
            Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              Abhishek_Sharma2312
              from Patna, Bihar
              May 25, 2023
              Report
              Copy

              Address: Lalbegiya Bandh, East Champaran, Bihar

              I have taken 2 ltrs of Petrol today at Ishaan Rudra Petroleum at Lalbegiya Bandh, East Champaran, Bihar. But Mr. Amod Kumar, Pump manager there forcely deducted extra amount through my card. He threatened me to do this .
              Amount was Rs. 217.64 for 2 ltrs but he deducted Rs. 218. I have made payment through my card. Am attaching bill and receipt for kind concern. Please help he is doing wrong and very unprofessional behaviour with customers.
              Looking for valuable reply and resolution.
              +2 photos
              Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Sarthak Sondarva
                from JAFRABAD, Gujarat
                May 22, 2023
                Report
                Copy

                Address: 4th teacher quarter Nana ucchaniya

                I have received a message showing BPCL gas cylinder connection on my name kindluly resolve this issue
                +1 photos
                Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  K
                  Kamlesh Kalvaniya
                  May 22, 2023
                  Report
                  Copy

                  Address: Mahadev BPCL Filling station, State Highway 37C, Itawa Bhopji, Chomu, Jaipur, Rajastha - 303804

                  Petrol Pump Address:
                  Mahadev BPCL Filling station, State Highway 37C, Itawa Bhopji, Chomu, Jaipur, Rajastha - 303804
                  Issue:
                  I am using SBI BPCL Credit Card to earn some reward points by using it on BPCL petrol pumps. But, above mentioned petrol pump many times deny to accept payment through my credit card or use a different machine; therefore, I am denied reward points.
                  I have asked them many a times but no help from them.
                  Please look into the issue and do the needful.
                  Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    May 22, 2023
                    Report
                    Copy

                    Address: WANVARI KEDARI NAGAR, Green Valley Rd, Wanwadi, Pune, Maharashtra 411040

                    I said him to put petrol of 2 liter. He computted the 2 liter in machine and everything was done. When I was leaving the pump then I checked my vehicle meter then it was less then half liter. I called the manager and made him to check the how much petrol that really is and he removed petrol in bottle, the petrol was nearly only 300 to 400 ml. I started the camera to record the incident then he said don't do that I am here to talk to you you can talk to me. He said the worker to put rs200 petrol in my vehicle and he was doing as he done favour on me. Kindly look into the matter as soon as possible.
                    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      May 21, 2023
                      Jun 12, 2023
                      This thread was updated on Jun 12, 2023
                      Resolved
                      Report
                      Copy
                      Resolved

                      Amount debited from my account but not credited

                      Hi,
                      I made a transaction of Rs1106 towards refill of LPG on 4-4-2023 through the transaction ID[[protected]] through gpay UPI.Money got deducted and the receipt also shows that money has been debited and credited to the bpcl bill desk.But at the bpcl bill desk they told money is not credited.So they delivered refill through COD
                      .My consumer no 57820644 .

                      I contacted gpay several times but they couldn’t resolve...
                      +1 photos
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy
                      A
                      ARDHENDU DUTTA
                      from Brahmapur, Odisha
                      May 18, 2023
                      Report
                      Copy

                      Address: kolkata

                      ON[protected] I(consumer ID[protected] have booked lpg through bharat petroleum apps transection id LPG00000000JQNA1 for which the amount Rs 1129 has been made through Google pay but the gas has not been delivered and amount has not been refunded.
                      +1 photos
                      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        R
                        Rahul11998
                        from Delhi, Delhi
                        May 17, 2023
                        Resolved
                        Report
                        Copy
                        Resolved

                        I had booked gas cylinders on 17 may, which I paid through UPI.
                        Payment was successful but cylinder not booked on Hello BPCL app.
                        Till now my amount is not refunded.

                        Please refund my amount ASAP.

                        Details: --

                        Consumer Name: Babita
                        Consumer ID: 91514550
                        Mobile Number: [protected]
                        Address: 11/207 Kalyanpuri delhi 110091

                        Distributor Name: NIHAL GAS SERVICE
                        Distributor Address: Address: 149, POCKET D MAYUR VIHAR-PHASE -II DELHI - EAST DELHI 110091
                        +1 photos
                        May 18, 2023
                        Complaint marked as Resolved 
                        In the morning I got my refund and also got a call from customer care
                        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          V
                          VipulShrma
                          May 16, 2023
                          Report
                          Copy

                          Address: 46/1 Girdharnagar Society,

                          I have booked Cylinder on 5th May 2022 with Ref no of 29430.
                          I have paid amount 1110/- at time of booking.

                          On 8th May I received message from Bharat Gas that your cylinder is delivered.
                          Till today I didn't received cylinder. I called 2-3 times to my distributor they told me that they will check and delivered but till today I didn't get my cylinder.

                          Also I can not complaint regarding this from Bharat Gas app or anywhere else.
                          Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            sadikan7
                            from Mumbai, Maharashtra
                            May 16, 2023
                            Report
                            Copy

                            Unable to login to request a cylinder

                            Address: 3WG6+7HG, Last Ln, Garodia Nagar, Ghatkopar East, Mumbai, Maharashtra 400077, India

                            Hello,

                            I used to use Bharatgas mobile app to book our gas cylinder but suddenly it's not allowing me to log in and when I am using the online website it's showing me consumer data is invalid.

                            I tried to connect with my agency (Ashish Agencies BHARAT GAS) but no help....
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy
                            G
                            Geetham26
                            May 14, 2023
                            Report
                            Copy

                            Address: Gaganpahad, Hyderabad

                            The pump was showing a density of 0.05 for diesel. And the guys were also not wearing any uniform. So I don't even know of this BP is official or fake?.
                            +1 photos
                            Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              G
                              Geetham26
                              May 14, 2023
                              Report
                              Copy

                              Address: Gaganpahad, Hyderabad

                              The pumps display was show a density of 0.05 density for diesel. Please check the same for this branch just on the outskirts of Hyderabad towards Bangalore
                              +1 photos
                              Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                sk18
                                May 12, 2023
                                Report
                                Copy

                                Address: Kengeri

                                Almost every petrol pump have started a scam where in rhey pretend to hear the wrong amount. Suppose I ask for petrol of 1000rs, they fill it up for 200. When i ask for the rest, they pretend to start it from 0 while they continue it from 200 itself, thereby scamming me of 200rs. There will always be an other person there who will come inbetween and distract you from watching the meter
                                Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  P
                                  Preethy1022
                                  from Madurai, Tamil Nadu
                                  May 8, 2023
                                  Report
                                  Copy

                                  I visited Bharat petrol punk, near Valayapatti village,
                                  M/S. MITHUN FILLING STATION
                                  S.No.89/14B1, Valayapatty Village, Ring Road, Tirupparankundram Taluk, MADURAI-625 022.
                                  asked for a toilet that toilet is far from petrol punk toilet look like a horror place with no electricity it looks like a forest. The punk staff is not responding properly.I attached proof I visited that petrol punk take immediate action
                                  Please take any action about this I ve this experience very bad and scary toilet place I have never seen. please take immediate action.
                                  +1 photos
                                  Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit