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Bharat Petroleum [BPCL] Complaints & Reviews

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Updated: Aug 16, 2025
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Bharat Petroleum [BPCL] reviews & complaints page 5

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B
bmahesh
from Yaval, Maharashtra
Jun 10, 2023
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Address: Sangli Maharashtra

I have filled petrol at shree ram petrolium, laxmi mandir, kupwad Sangli, Maharashtra
At petrol pump they're not accepting debit card, only credit card and UPI
Is there any rules for same or any other interest
Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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    P
    pwnrana
    Jun 6, 2023
    Resolved
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    Resolved

    Hazaribagh

    Address: near new bus stand, hazaribagh (825301), Jharkhand

    When i visit bharat petrolpump, density is showing 0 and when i asked they say rudely petrol is going to your bike tank then what is the problem...i said density is not showing...they again say ...then why are you come here...go another petrol pump...
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    N
    Nishant kakrann
    from New Delhi, Delhi
    Jun 5, 2023
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    Resolved

    Refund amount not received till now

    Address: AaSHIV SERVICE STATION, R O DWARKA PURI,DELHI SOUTH WEST DELHI -110045 (NEAR Agarsen hospital)

    Dear sir,

    We are filling fuel 30 may, 2023 07:56:56 am Rs 1100 G pay through payment credite card to petrol pump Bharat .

    Fuel filled -846.30 rs

    Refund amount -257.07 rs
    (not credit amount in card )

    Mention in slip but not credited refund amount till now

    Please resolve the issue asap

    Pl. Find the attachment of Bill

    Regards br...
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    M
    Mohit0207
    from Lucknow, Uttar Pradesh
    May 31, 2023
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    Address: Ratan Khand, Ruchi Khand 1, Sharda Nagar, Lucknow, Uttar Pradesh 226012

    No air available at your pump...even no worker available to air filling
    +1 photos
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      D
      Devanand Bharti
      May 30, 2023
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      Address: Connught palece odian ke samne Bharat petrol pump

      Bharat Petrol pump, very very cheater
      Har kisi ke sath extra paise lena,
      Har kisi ke sath galat tarike se bat karan
      Ye log apani dada geeri chlate hai,
      The all person cheater in petrol pump
      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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        R
        Roy Sasidharan
        May 30, 2023
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        I have made the upi payment for gas cylinder booking but after the payment confirmation error message occurred and booking was not confirmed. But payment was made. Consumer no[protected]
        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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          H
          Hariom Energy
          May 27, 2023
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          Address: M/s Hariom Energy Station, KHASARA NO. 22 MEE, 23 MEE, 1699/23 MEE, NEAR CHITRAKOOT RESORT, RITHOLA CHOURAHA, VILL. SAHNAWA, DISTT. CHITTORGARH

          We are an authorized dealer of BPCL in the name of M/s Hariom Energy Station, Chittorgarh (Raj.). BPCL company's provided email ID: [protected]@bpclretail.in is not working due to password forgotten.
          By trying "Forget PW", a new window is saying that "HINT QUESTION" was not set by us, so recovery of PW is not possible & advised us to contact customer care.
          Therefore, we request you to please do the needful to recover it.
          Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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            V
            VBGiri
            from Bengaluru, Karnataka
            May 27, 2023
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            Address: No 28 80 Ft Road, BTM 4th Stage, Nyanappanahalli, near Vijaya Bank Layout, Bengaluru, Karnataka 560076, Bangalore, Karnataka

            BPCL station at beloe address has tampered petrol dispensing meters
            at
            No 28 80 Ft Road, BTM 4th Stage, Nyanappanahalli, near Vijaya Bank Layout, Bengaluru, Karnataka 560076

            On 27 May23 at 6:09 AM, full tank to Santro Zing car showed 38.08 litres, while max capacity of Santro car is only 35 litres.
            Have raised this issue but attendant did not agree . Have the reciept details of payment for the same
            Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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              M
              Meenalhk
              from Nagpur, Maharashtra
              May 25, 2023
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              Address: Bharat Petroleum police wellfare, vanjari nagar nagpur

              Dear Sir,
              This to bring to your notice the inconvenience and damage caused to us due to inefficient workers running the Bharat Petroleum, petrol pump at wanjari nagar, owned by police wellfare .
              On Saturday 20th May 2023, around 2:30 pm we reached the petrol pump to fill diesel, the incompetent worker after reminding him its a diesel car filled around 500 rs petrol in the tank, it was our driver who notice it and stopped him immediately, after which the workers assure they will remove all the fuel and refill it again, the workers didn't had the instruments and required equipment to do so, it took around 45 min for them to arrange for proper equipment for the same, to this one of the unskilled worker skipped the jacke which in result damaged the petrol tank, till then it was almost 4 pm the manager incharge didn't even bother to come out and give a look to what was happening in space around, after he looked into the matter he was totally unprofessional as he was appointed on temporary basis as told by him, also the person in charge was on leave and made no attempts in cooperating with the matter and also denied to pay any charges for the damage caused to vehicle .
              I want to bring this to everyone's notice so that this doesn't happens with anyone again, because I had a emergency and couldn't make for it due to inefficiency of the workers at petrol pump to handle the situation, also on name of welfare its totally unethical to keep incompenent and unskilled labors to run such places .
              The images and video are attached to the mail please
              Hope you will take this into notice and publish so that these people improve the quality of the service provided to people in name of welfare.
              +1 photos
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                A
                Abhishek_Sharma2312
                from Patna, Bihar
                May 25, 2023
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                Address: Lalbegiya Bandh, East Champaran, Bihar

                I have taken 2 ltrs of Petrol today at Ishaan Rudra Petroleum at Lalbegiya Bandh, East Champaran, Bihar. But Mr. Amod Kumar, Pump manager there forcely deducted extra amount through my card. He threatened me to do this .
                Amount was Rs. 217.64 for 2 ltrs but he deducted Rs. 218. I have made payment through my card. Am attaching bill and receipt for kind concern. Please help he is doing wrong and very unprofessional behaviour with customers.
                Looking for valuable reply and resolution.
                +2 photos
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                  S
                  Sarthak Sondarva
                  from JAFRABAD, Gujarat
                  May 22, 2023
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                  Address: 4th teacher quarter Nana ucchaniya

                  I have received a message showing BPCL gas cylinder connection on my name kindluly resolve this issue
                  +1 photos
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                    K
                    Kamlesh Kalvaniya
                    May 22, 2023
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                    Address: Mahadev BPCL Filling station, State Highway 37C, Itawa Bhopji, Chomu, Jaipur, Rajastha - 303804

                    Petrol Pump Address:
                    Mahadev BPCL Filling station, State Highway 37C, Itawa Bhopji, Chomu, Jaipur, Rajastha - 303804
                    Issue:
                    I am using SBI BPCL Credit Card to earn some reward points by using it on BPCL petrol pumps. But, above mentioned petrol pump many times deny to accept payment through my credit card or use a different machine; therefore, I am denied reward points.
                    I have asked them many a times but no help from them.
                    Please look into the issue and do the needful.
                    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                      A
                      May 22, 2023
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                      Address: WANVARI KEDARI NAGAR, Green Valley Rd, Wanwadi, Pune, Maharashtra 411040

                      I said him to put petrol of 2 liter. He computted the 2 liter in machine and everything was done. When I was leaving the pump then I checked my vehicle meter then it was less then half liter. I called the manager and made him to check the how much petrol that really is and he removed petrol in bottle, the petrol was nearly only 300 to 400 ml. I started the camera to record the incident then he said don't do that I am here to talk to you you can talk to me. He said the worker to put rs200 petrol in my vehicle and he was doing as he done favour on me. Kindly look into the matter as soon as possible.
                      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                        S
                        May 21, 2023
                        Jun 12, 2023
                        This thread was updated on Jun 12, 2023
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                        Resolved

                        Amount debited from my account but not credited

                        Hi,
                        I made a transaction of Rs1106 towards refill of LPG on 4-4-2023 through the transaction ID[[protected]] through gpay UPI.Money got deducted and the receipt also shows that money has been debited and credited to the bpcl bill desk.But at the bpcl bill desk they told money is not credited.So they delivered refill through COD
                        .My consumer no 57820644 .

                        I contacted gpay several times but they couldn’t resolve...
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                        A
                        ARDHENDU DUTTA
                        from Brahmapur, Odisha
                        May 18, 2023
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                        Address: kolkata

                        ON[protected] I(consumer ID[protected] have booked lpg through bharat petroleum apps transection id LPG00000000JQNA1 for which the amount Rs 1129 has been made through Google pay but the gas has not been delivered and amount has not been refunded.
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                          R
                          Rahul11998
                          from Delhi, Delhi
                          May 17, 2023
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                          Resolved

                          I had booked gas cylinders on 17 may, which I paid through UPI.
                          Payment was successful but cylinder not booked on Hello BPCL app.
                          Till now my amount is not refunded.

                          Please refund my amount ASAP.

                          Details: --

                          Consumer Name: Babita
                          Consumer ID: 91514550
                          Mobile Number: [protected]
                          Address: 11/207 Kalyanpuri delhi 110091

                          Distributor Name: NIHAL GAS SERVICE
                          Distributor Address: Address: 149, POCKET D MAYUR VIHAR-PHASE -II DELHI - EAST DELHI 110091
                          +1 photos
                          May 18, 2023
                          Complaint marked as Resolved 
                          In the morning I got my refund and also got a call from customer care
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                            V
                            VipulShrma
                            May 16, 2023
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                            Address: 46/1 Girdharnagar Society,

                            I have booked Cylinder on 5th May 2022 with Ref no of 29430.
                            I have paid amount 1110/- at time of booking.

                            On 8th May I received message from Bharat Gas that your cylinder is delivered.
                            Till today I didn't received cylinder. I called 2-3 times to my distributor they told me that they will check and delivered but till today I didn't get my cylinder.

                            Also I can not complaint regarding this from Bharat Gas app or anywhere else.
                            Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                              S
                              sadikan7
                              from Mumbai, Maharashtra
                              May 16, 2023
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                              Unable to login to request a cylinder

                              Address: 3WG6+7HG, Last Ln, Garodia Nagar, Ghatkopar East, Mumbai, Maharashtra 400077, India

                              Hello,

                              I used to use Bharatgas mobile app to book our gas cylinder but suddenly it's not allowing me to log in and when I am using the online website it's showing me consumer data is invalid.

                              I tried to connect with my agency (Ashish Agencies BHARAT GAS) but no help....
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                              G
                              Geetham26
                              May 14, 2023
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                              Address: Gaganpahad, Hyderabad

                              The pump was showing a density of 0.05 for diesel. And the guys were also not wearing any uniform. So I don't even know of this BP is official or fake?.
                              +1 photos
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                                G
                                Geetham26
                                May 14, 2023
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                                Address: Gaganpahad, Hyderabad

                                The pumps display was show a density of 0.05 density for diesel. Please check the same for this branch just on the outskirts of Hyderabad towards Bangalore
                                +1 photos
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