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Bharat Petroleum [BPCL] Complaints & Reviews

1.8
Updated: Aug 16, 2025
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Bharat Petroleum [BPCL] reviews & complaints page 6

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S
sk18
May 12, 2023
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Address: Kengeri

Almost every petrol pump have started a scam where in rhey pretend to hear the wrong amount. Suppose I ask for petrol of 1000rs, they fill it up for 200. When i ask for the rest, they pretend to start it from 0 while they continue it from 200 itself, thereby scamming me of 200rs. There will always be an other person there who will come inbetween and distract you from watching the meter
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    P
    Preethy1022
    from Madurai, Tamil Nadu
    May 8, 2023
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    I visited Bharat petrol punk, near Valayapatti village,
    M/S. MITHUN FILLING STATION
    S.No.89/14B1, Valayapatty Village, Ring Road, Tirupparankundram Taluk, MADURAI-625 022.
    asked for a toilet that toilet is far from petrol punk toilet look like a horror place with no electricity it looks like a forest. The punk staff is not responding properly.I attached proof I visited that petrol punk take immediate action
    Please take any action about this I ve this experience very bad and scary toilet place I have never seen. please take immediate action.
    +1 photos
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      Edigi Hanmanthu
      from Narayanpet, Andhra Pradesh
      May 6, 2023
      Resolved
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      Resolved

      Sir my name is Edigi Hanmanthu i have mode a mistake I select opt out of subsidy by mistake please i regret you to cancel my request you to restore subsidy my detail about connection is mentioned below
      Consumer no[protected]
      Consumer name-Edigi Hanmanthu
      Aadhaar no[protected]
      Email [protected]@gmail.com
      Mobile no-[protected]
      Distributor code-107791
      Distributor name-padmaja gas agencies
      Jun 3, 2023
      Complaint marked as Resolved 
      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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        N
        Namo_15
        from Mumbai, Maharashtra
        May 4, 2023
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        Website: my.ebharatgas.com/bharatgas/QuickBook/BookAndPay?source=MB

        I have paid 1102.50 to bharat gas on the online website the payment portal shows pending wherein it has cleared my mothers bank
        Also I haven’t received any confirmation that the gas has been booked successful or such
        +3 photos
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          H
          HarishVenigalla
          from Rajampet, Telangana
          May 4, 2023
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          My name is Harish Venigalla taken Bharat gas connection during the month of Nov 22 from MARUTI BHARATH GAS DISTRIBUTORS, Bowenpally, Secunderabad.
          My Consumer Num:[protected]
          Since we are only 2 members, not even one cylinder has not completed yet.
          But suddenly yesterday evening i.e.; on 03rd May 2023 stating cylinder has been delivered vide booking reference num.5928.
          When we tried calling yesterday to office noone is answered.
          Today i.e; 04th May 2023 morning we tried calling at 10.40 they answered and told that due to low consumption they themselves had done dummy booking on behalf o[censored]s.
          How come they book on behalf o[censored]s without our notice. We have now a doubt they misutilized by booking with our consumer ID.
          Kindly help how to take action against the dealer.
          +1 photos
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            A
            Amitkumar4638
            from Delhi, Delhi
            May 4, 2023
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            Address: CNL automobile Shakti khand 4 indirapuram ghaziabad

            Refusing to ask for MobiKwik bar code from petrol pump employee. Due to which it took me more than half an hour to fill fuel and make payment. Due to heavy rains, many problems had to be faced.
            Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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              G
              Girishsr
              from Delhi, Delhi
              Apr 29, 2023
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              I have tried book a refill on[protected] from BPCL app as usual I do, I have paid multiple times by credit card but the refill didn't confirmed, after that, I had to book it cash on delivery and received refill on[protected], I have reached to the credit card marchant for refund and they said payment was received by BPCL successfully, i would request to BPCL to refund my payments 1116×2= 2232 rupees. I have attached screenshot for the reference please let me know if you need any further details.

              Cons no: 99035026
              Phone: [protected]

              Payment method: credit card (xxxx-5237)
              +2 photos
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                P
                Probir1900
                Apr 27, 2023
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                My consumer no. 31628530. My distributer is jai hind gas services code 112360. My subscription is for double cylinders, but still i am facing such a bad service from bharat gas. I booked for refill supply on 24/03/2023 and cash memo prepared on 7/04/2023. But still not delivered dated 27/04/2023. Gas distributer is also not picking up the phone call. While once they picked on enquiring for gas not delivered they refused to deliver and ask to transfer to some other gas services. Disappointed of their behaviors and BPCL.
                Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                  S
                  sandeep kumar saw
                  Apr 24, 2023
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                  The density of petrol in 0.005 . i am telling him to improve his petrol density again and again. he told me that to do your work.
                  Address of petrol pump :- at- barmasiya more post:- Dabri ps:- Birni distt:- giridih jharkhand. Landmark :- in front of bank of india barmasiya more. Please resolve it.
                  Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                    P
                    Psm31792
                    from Pune, Maharashtra
                    Apr 23, 2023
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                    Address: Building :E, Gandharva Excellence Phase-3

                    BPCL has initiated refund but it is showing refund failure
                    +1 photos
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                      Psm31792
                      from Pune, Maharashtra
                      Apr 22, 2023
                      Resolved
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                      Resolved

                      Address: Building :E, Gandharva Excellence Phase-3

                      Using BPCL I was doing gas cylinder booking where I chose UPI payment and payment got successfully completed but bpcl app showed a error and not showing any booking in booking list.
                      Apr 23, 2023
                      Complaint marked as Resolved 
                      They have intiated refund but that is also showing failed in status
                      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                        K
                        Apr 16, 2023
                        Resolved
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                        Resolved

                        Address: Sai gas service antophil mumbai

                        Sir at a online booking time I paid online amount and deducted my account but not seen in booking status
                        +1 photos
                        Apr 16, 2023
                        Complaint marked as Resolved 
                        Gas booking id 12820 booking date 16.04.2023 consumer id 99475305 mob number 9967909218
                        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                          V
                          Vinay Janga
                          from Hyderabad, Telangana
                          Apr 15, 2023
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                          Address: MSW*TIRUMALA FILLING station, Pragnapur, Medak, Telangana, 502311

                          I came to Tirumala Filling Station Pragnapur Medak district Telangana, to fill petrol in my tata Nexon petrol car but the attendant filled the tank with diesel, after going some distance my car broke down I got the car towed and brought it to garage. When I asked the bunk manager he verified it in Cc tv an confirmed their mistake.
                          After i informed him about the mechanic charges he refused to pay the full amount saying that it's too much and started to bargain with me, i even offered to pay half of the amount of towing and mechanic charges. A friend of bunk manager threatened me saying that take the amount they are offering or do whatever I can and they will not give any more money.
                          I had to shed amount from my pocket as they were threatening me.
                          Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                            M
                            Manoj s Joshi
                            Apr 13, 2023
                            Apr 14, 2023
                            This thread was updated on Apr 14, 2023
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                            Bharat gas - online payment done but receipt and confirmation message not received or refunded

                            Dear Sir / Madam

                            My consumer ID 48538323 i have booked the cyclinder through bharat gas online app and paid rs 1113.50 online below find the payment reference but i didn't receive any confirmation message either through app or through sms kindly do the needful my reg mobile no [[protected]]
                            Amt Rs. 1113.50
                            Amt Paid to BPCL Billdesk upi id bpcl.[protected]@hdfcbank
                            Paid On 9.00AM 13 april 2023
                            upi ref...
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                            J
                            Jyotiskaimal
                            Apr 13, 2023
                            Resolved
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                            Resolved

                            Address: Bharat Gas( Manisha Gas Agencies), Hanuman Nagar, Kalyan East -421306

                            We have received a Damaged Gas cylinder.
                            Base ring of the Gas cylinder is completely damaged. Delivery person denied replacement
                            +1 photos
                            Apr 13, 2023
                            Complaint marked as Resolved 
                            Replaced with Gas cylinder
                            Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                              J
                              Jyotiskaimal
                              Apr 13, 2023
                              Resolved
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                              Resolved

                              Address: Manisha Gas Agencies, Hanuman Nagar, Kalyan East -421306

                              We have received a damaged Gas cylinder on 13 April 2023. The base ring of cylinder is completely broken. We have been denied replacement
                              Apr 13, 2023
                              Complaint marked as Resolved 
                              Replaced with new cylinder
                              Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                R
                                Roshniskd
                                from Indore, Madhya Pradesh
                                Apr 13, 2023
                                Resolved
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                                Resolved

                                Dear Sir Madam

                                The amount Rs1131 debited from UPI on 06.04.2023 on booking of cyclinder upi transaction[protected] userUPIID [protected]@OKHDFCBANK GPAY for consumer number 96631991 but booking refrence not generated .So other booking for cash on delivery made by me with booking ID 3474 which got delivered on 12.04.2023. and i made payment for it with upi traransaction Id[protected] upi [protected]@OKHDFCBANK.
                                I AM WAITING FOR REFUND DISPUTE RAISED IN GPAY THEY SAID THE AMOUNT IS COMPLETED RAISE REFUND TO BPCL SO I MADE IT.
                                URGENTLY REFUND THE AMOUNT AS ALREADY DELAY

                                THANKS

                                ROSHNI DEHARIYA
                                CONSUMER ID 96631991
                                Apr 13, 2023
                                Complaint marked as Resolved 
                                Dear Sir Madam The amount Rs1131 debited from UPI on 06.04.2023 on booking of cyclinder upi transaction 309687036583 userUPIID SKDDEHARIYA@OKHDFCBANK GPAY for consumer number 96631991 but booking refrence not generated .So other booking for cash on delivery made by me with booking ID 3474 which got delivered on 12.04.2023. and i made payment for it with upi traransaction Id 310214827086 upi SKDDEHARIYA@OKHDFCBANK. I AM WAITING FOR REFUND DISPUTE RAISED IN GPAY THEY SAID THE AMOUNT IS COMPLETED RAISE REFUND TO BPCL SO I MADE IT. URGENTLY REFUND THE AMOUNT AS ALREADY DELAY THANKS ROSHNI DEHARIYA CONSUMER ID 96631991
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                                  B
                                  basavakumarkanur
                                  from Bengaluru, Karnataka
                                  Apr 11, 2023
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                                  Address: Bangalore

                                  Hi Sir/Madam,
                                  Using BPCL app booked the cylinder.
                                  I have booked the cylinder and amount is also debited from account. But when I check the histroy, nothing is reflecting regardig booking. And cylinder is also not booked.

                                  Please help me, resolve the issue
                                  +1 photos
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                                    B
                                    Balaji Narayanamurthy
                                    Apr 10, 2023
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                                    Address: Plot No 30C

                                    Account blocking please unblock my account we have not any Ather Account.

                                    1. Registered Mobile No:- [protected]

                                    2. Consumer ID/LPG ID:[protected]

                                    3. Name of the Distributor:- Shri Sairam Bharatgas Services

                                    4. Location (State/Territory etc.):-Tamil Nadu 60016
                                    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                      B
                                      Balaji Narayanamurthy
                                      Apr 10, 2023
                                      Resolved
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                                      Resolved

                                      Account Blocking

                                      Address: [email protected]

                                      We have raised multiple compliant Account Blocking shri Sairam Bharatgas services is informing 1st April unblocked but today again Blocked please whom take caring below my issue Request you to update status when we'll get update unblock my account.

                                      1. Registered Mobile No:- [protected]

                                      2. Consumer ID/LPG ID:[protected]

                                      3. Name of the Distributor:- Shri Sairam Bharatgas Services

                                      4....
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