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Bharat Petroleum [BPCL] Complaints & Reviews

www.bharatpetroleum.com

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Updated: Aug 16, 2025

Complaints 6079

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2101

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3978

So far, so good. Bharat Petroleum [BPCL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bharat Petroleum [BPCL] will keep up the work and continue to help more customers with their concerns even better 🤝

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Bharat Petroleum [BPCL] reviews & complaints page 7

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Address: pramod bharat gas, plot no 437/3051/3022 bhubaneswar , 751019

I ordered lpg on 24/03/2023 and till 27/03/2023 i didnt get my cylinder.. its very difficult to manage. i called the distributor so he is telling me to take it by myself from godown, which is not possible for a single girl.

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I had a cylinder leakage today(26-Mar-2023) around 6.30PM. The cylinder was leaking without regulator and even after closing with the cap. So I called the distributor "RSR Bharatgas agency Distributor code: 179404" provided emergency contact number [protected].
The person who attended the call casually responded that he cant come now(duty over) and will come next day morning even after I explained the emergency situation. I called the other number [protected] and the person assured that he'll be arriving in an hour but he neither visited my home nor responded to my calls after two hours.
I was really scared with a leaky cylinder at home having kids around. This kind of rude behaviour and lack of support during emergency is really shocking and unbelievable.
Kindly look into this safety issue and help us to get the faulty cylinder replaced at the earliest.

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Address: Bharat Petroleum Petrol Pump https://maps.app.goo.gl/yZjCeXEdbCdttQH59

I fill petrol in HP Petrolium authorised dealer of you which is located at Nihal Singh Market, Ashok Nagar, Harsh Nagar, Kanpur, Uttar Pradesh 208012
it's been a year since I've seen any free air machine fixed at this petrol pump even this pump is have cng and petrol after that they are running away from responsibilities please get it fixed asap.
For reference I'm providing you with dealer gmap location of the dealer

https://maps.app.goo.gl/yZjCeXEdbCdttQH59

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Address: Walhekarwadi chintamani chowk,Chinchwad Pune 411033

Today while booking the cylinder from Apps BPCL choosen an option UPI and did payment but cylinder was not booked and money was debited.

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Address: Bharat Petroleum MTH Road Villivakkam Chennai-600049

1803/2023 I am Filled Petrol on Bharat Petroleum (Aswath Enterprises) Villivakkam.The Amount of 200 Rupees After 4km I'm driven my bike Switched to Main mode to Reserve Mode and After 4 km next fuel station I'm filled 110 Rupees of petrol.I am having the Both Petrol Bills... In that Petrol Station one Black Colour Old Person of Employee is Done Like this cheatings..They're Cheated many Customers and Please Give a Solution... Daily That Petrol station doing like this.My 100 Rupees is also Loss.Please Take an Action...

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Address: Trupti Kunj Narhe Pune

I have booked the refill cylinder on 11/3/23 but still not received, booking no 238326, and cash memo generated on 12/3/23 is 257225.

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I have applied for new gas connection.
My request id is 84717092.
I checked for two weeks and all that time it showed "documents verification is under process". So i kept checking every day.
Now whenever i put my details to check the status "maximum otp limit exceeded" message show up. I know documents are verified but am not able to order now because of this. I want to pay online but due to this error i can't.

Please help.

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Water inside the fitment hole. (Please see attached image). Gas leakage is also probable. Regulator is not fitting. Nobody answered the call on technician help number. One number worked but the technician asked to contact the office, on dialing the office number 4-5 times, one person answered, and the nearest technician was hours away and said he will visit next day, this is not how emergency help works and is not at all acceptable. Also,...

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Address: Nadi

Dear sir,
i have sbi bpcl credit card but in ichalkaranji industrial estate petrol pump ( khanjire ) not redeem the point to petorl so i complaint against him pls look in matter

regards,
monish
[protected]

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Dear,
I have applied for new Bharat Gas connection with request id[protected] dated 3rd March 2023. All the required documents have been uploaded successfully. On checking the status, it is still showing, the document verification is under process. I want to know how much time it will take to verify for KYC?

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Address: 663 green city madhotal deen dayal ward Jabalpur

I do not gas right now because i went cancelled delivery and cash memo

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Asked the petrol pump employee to fill petrol amounting to ₹250/-, for which I gave him ₹500/- note. He instead of giving back ₹250/- only gave ₹150/- . This petrol pump in warje always does so. This is not the first time this has happened. Even when we ask them to fill petrol of ₹300/- they will first fill of ₹100/- then they will act as if they heard us say ₹100/- they they will fill till ₹200/- and say first I filled petrol amounting ₹100/- and then ₹200/-, even though they have filled petrol of only ₹200/-, they take ₹300/- form you. This has happened many times. They have many ways to trick you everytime.

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Address: 663green city madhotal deen dayal ward Jabalpur and

I want to cancel gas booking because one gas booking because one gas already done

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Address: bundi

Website: lpg bpcl

Sir my booked cylender not deliverd my house last two yrs so pl help me.

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Address: Bangalore

We have been raising complaint to bpcl since more than a month that our cylinder was not delivered booked on 6th Feb and the distributor is not even refunding my payment done online. Customer care team keeps closing the ticket saying unable to contact customer in 1 day while we never even received calls on both phone numbers. I even went through Twitter and all they could respond till 3 days was that they are working on it.
Its been more than a month and I am still waiting for a gas cylinder for my home along with the refund for previous undelivered item.
I need some suggestion on what can be done here now.

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Swati1331

Mar 9, 2023

Still no update from #BPCL..

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Address: Rajajinagar

Hi,
we are located in Bangalore and have a LPG connection with bharat gas (M.S.D Enterprises). We are being asked to pay 50/- for every delivery of cylinder since 10-13 years.

Approximately, if we bought 1 cylinder per 2 months,
6 * 50 = 300 per year
300 * 13 = 3600 per year

consider the same with around 500-750 LPG connection in my locality and imagine about the whole Bangalore. Please take necessary action to avoid this bribing.

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I booked refill for my consumer no 53135403 on[protected] and paid through my gpay upi . The booking was aborted but the payment was debited in my bank account. Attaching the proof here.

Later I rebooked on[protected] and paid cash this time during delivery.

My aborted booking refund is yet to come and I am requesting to please send the refund ASAP for the aborted transactions done on[protected]. Thanks

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There are several times Bharat petroleum pump not accepted credit or debit card. The pump situated near chaibasar munnar mattupetty road. Staff are so arrogant and they are not willing to fill decimal numbers like 3.5 litters.

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Address: Porur ( near Porur Signal ), Chennai - 600116

Note: I had sent this note on 15th Feb to Indianoil by mistake, Just realized and sending to BPCL.

Hello Sir,

I would like to raise a complaint and sharing my feedback for " Parathasarathy Agencies, Porur, Chennai - 600116 ", This is a petrol bunk and I have been cheating twice in a row since last 2 weeks.
The complaint is when we ask to fill the petrol for certain amount, they purposely put it for Rs.50...

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Hi
Yesterday around 10pm I went to the Bharat petrol pump which is located at Survey No 156/E, Uppal, Hyderabad(Nalla cheruvu and towards the Warangal highway). The boy filled the fuel for 250 rupees(paid over the cash because the boy didnt accept the card and upi payment) and after travelling 2kms my bike suddenly stopped. I went the mechanic for the problem. He checked the petrol quality and it is not good and because of that my bike was stopped and occurred damage to bike as well and cost of the service took 850 rupees because of the bad fuel. Please do the needful and take an immediate action against the dealer.
I stored the bad petrol in the bottle to lodge the complaint.

Thanks
Rajesh
[protected]

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Bharat Petroleum [BPCL] Complaints & Reviews

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Bharat Petroleum [BPCL] reviews & complaints page 7

Regarding delay in lpg cylinder issue

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Gas leakage emergency: Lack of support from Distributor "RSR Bharatgas agency"

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Free air not available

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Bharat Gas LPG not booked but payment is debited.

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Cheating quantity of petrol

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Delay in refill cylinder

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Maximum otp limit exceeded when trying to make payment

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LPG cylinder Regulator not fitting; No response from technician helpline

Reward point not redeem

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Inquiry

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I want cancel cash memo

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Petrol pump employees tricking people in giving back excess money paid.

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I want to cancel gas booking

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Delivery service is very bad

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Not able to receive a cylinder along with no refund for undelivered cylinder

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Extra amount collected for cylinder delivery

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Gas refill booking refund awaited

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Complaint against Bpcl Tata petrol pump Munnar

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Cheating while filling the petrol

Petrol quality

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