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Bharat Petroleum [BPCL] Complaints & Reviews

www.bharatpetroleum.com

1.8

Updated: May 16, 2026

Complaints 6088

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2104

Unresolved

3984

So far, so good. Bharat Petroleum [BPCL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bharat Petroleum [BPCL] will keep up the work and continue to help more customers with their concerns even better 🤝

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Bharat Petroleum [BPCL] reviews & complaints page 2

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Dear Sir / Madam

My consumer ID 48538323 i have booked the cyclinder through bharat gas online app and paid rs 1113.50 online below find the payment reference but i didn't receive any confirmation message either through app or through sms kindly do the needful my reg mobile no [[protected]]
Amt Rs. 1113.50
Amt Paid to BPCL Billdesk upi id bpcl.[protected]@hdfcbank
Paid On 9.00AM 13 april 2023
upi ref...

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Address: [email protected]

We have raised multiple compliant Account Blocking shri Sairam Bharatgas services is informing 1st April unblocked but today again Blocked please whom take caring below my issue Request you to update status when we'll get update unblock my account.

1. Registered Mobile No:- [protected]

2. Consumer ID/LPG ID:[protected]

3. Name of the Distributor:- Shri Sairam Bharatgas Services

4....

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Water inside the fitment hole. (Please see attached image). Gas leakage is also probable. Regulator is not fitting. Nobody answered the call on technician help number. One number worked but the technician asked to contact the office, on dialing the office number 4-5 times, one person answered, and the nearest technician was hours away and said he will visit next day, this is not how emergency help works and is not at all acceptable. Also,...

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Address: Porur ( near Porur Signal ), Chennai - 600116

Note: I had sent this note on 15th Feb to Indianoil by mistake, Just realized and sending to BPCL.

Hello Sir,

I would like to raise a complaint and sharing my feedback for " Parathasarathy Agencies, Porur, Chennai - 600116 ", This is a petrol bunk and I have been cheating twice in a row since last 2 weeks.
The complaint is when we ask to fill the petrol for certain amount, they purposely put it for Rs.50...

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Address: Pune

Hi,
I am trying to generate OTP to make the payment for new Bharat gas connection. But it is showing 'Maximum OTP limit exceeded'.

As per the representative, it will go after 24 hours. But the 24 hours have crossed, still I am facing the same issue.

My request I'd is 84158679....

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Address: BhagyaLakshmi Gas agency, R22X+H6V, Telecom Nagar, Madhavi Nagar, Kurnool, Andhra Pradesh 518002

Website: my.ebharatgas.com/bharatgas/Home/Index

I have booked Bharatgas cylinder refill on 30th Aug-22 with reference number- 35177, but till now( 13th Sep) my cylinder is not delivered. I have tried to communicate the dealer' Sri BhagyaLakshmi Gas agency- kurnool' with contact number- [protected] several times but the dealer is not answering my calls even once. Even the Bharatgas customer care number- [protected] is not working. I have not found any option in Bharatgas website either to...

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Address: Koyambedu, chennai

I did online paymnt using google pay and my amount also got deducted 200 rs for ufill but i did not get otp on my mobile number and after that i got a message that my refund is initiated but it's been 10 days i haven't received the amount. Kindly refund my amount....

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Address: BPCL Pump, Opposite RBI TRIVANDRUM

Yesterday in trivandrum I paid ₹450 through bpcl Ufill UPI but the staffs refused to fill. Then I called the pump owner, he told me that they are not taking Ufill and said me to use their QR for payment and the amount paid to Ufill will refund in 24hrs. Since I'm in need I paid another ₹ 450 use their QR. Irony is that the walls and pillars are filled with Ufill advertisements and it will help you to save time and more . My issue is that,...

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Address: Gaikwad Petroleum, Kondhapuri, Tak.Shirur, Dist.Pune, PIN: 412209

I did online paymnt using FamPay and my amount also got deducted 50 Rs for ufill but i did not get otp on my mobile kindly help me and send otp to my number or refund my amount,
UPI Transaction ID:[protected]
FamPay Transaction ID: FMPIB71450808...

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Address: Chitradurga 577501

Dear sir,
I have booked a domestic Bharat Gas cylinder on 08/07/2022 through IVRS today 11/07/2022 the delivery boy came to my house for delivered Gas cylinder I paid as per Bill amount Rs.1067. But he asked more Rs.40/- & he rude behaviour with me and my family so I phone called to distributor office the office staff also says yes sir you will pay delivery charges more he asking amount the delivery boy say's rudely go complaint anybody...

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Address: The Elite Petrol Service , Chennai 600086, Chennai, Tamil Nadu

Today at 07:35 PM, I had taken petrol at BHARAT PETROLEUM petrol pump at ELITE petrol service Near US CONSULATE at Chennai. The attendant did not accept payment from UPI and informed give Hard cash. I informed Manager Mr Mahesh then also I had to pay Cash Rs 350. After petrol refill I approached for air but the attendant informed that here only 04 wheelers vehicles air will ve filled . There was no such board put there and even after requesting...

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Hi, I have applied for a new LPG gas connection on dated 6 April 2022 through Online(ebharat) with request id 82106542 . I have submitted online docs but now not bae to check status of my new LPG gas connection through Online(ebharat).It saying always "Maximum OTP Limit Exceeded" .Now even not able cancel or proceed further process....

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Address: gummidipoondi, tiruvallur district, tamilnadu 601201

I have received my LPG cylinder from Leema Bharat Gas Agency (Distributor Code:165510) Gummidipoondi Phone No.[protected]. Tiruvallur District, Tamilnadu. My consumer no. 21865774

In the Bill the amount of cylinder shows Rs.915.00. But Gas Agency delivery boy asked to pay Rs.1000/- which is more than Rs.85. When we refused he didnot deliver the cylinder to us. And also he started to move from that place. As i need cylinder...

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Address: Coimbatore

Dear Sir/Madam,

This is to your kind notice in recent times I’m getting LPG Booking Confirmation messages (more than 5times) which I haven’t booked. In locally people are misusing my LPG Booking. I have clearly told about this to Local office and then I have received booking confirmation last Thursday. Somebody is booking the LPG by using my details. Pl look into this and do the needful as soon as possible.
br...

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Address: Bhekarainagar 412308

Shambho petrol pump bhekarainagar is very bad service and he is worker not toking and very very bad...

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Address: Lalitha filling station, near raidurgam, police station, Hyderabad

I am resident of hyderabad, Telangana... From last two times when I go to the filling station and ask for the QR Code for making the payment.. They say the server is down in a reckless way.. Previous time I tried it to check and i was able to make the payment and today when I again I visited the filling station they again say the same thing.. And give pamplet leaf to me and say this is the QR code... If the server is down this particular...

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Address: My dealer detail is: Sri Kavish Bharat Gas Agencies No: 11, Kovilpathagai Main Road, Avadi, Chennai-600062 Ph: 04426371240 / 9790945763

Hi
I am Lakshmi from Avadi, Kamarajar Nagar, Chennai

My dealer detail is:
Sri Kavish Bharat Gas Agencies
No: 11, Kovilpathagai Main Road,
Avadi, Chennai-600062
Ph: [protected] / [protected]

My customer id is: 73912119

Hereby I am launching my complaint that I am S. Lakshmi have been using Bharat Gas for the past 5 years. From 26.11.21, I experienced the emission...

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Address: ARYANIVAS ,CHERUVARANAM,VARANAM P.O ,CHERTHALA,ALAPPUZHA

Respected sir, i am Sandhya rani from Alappuzha kerala. Since 10 years i was separated with my husband. When we are together he taken gas connection with our ration card number ([protected]) from taikkattuseey gas office customers no:-20254 customers name :-SANTHOSH. But in from this ration card his name was removed now. When he left home he taken his gas cylinder along with him. Now we don't any gas in our home. I have 2daughter, i need give...

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Address: Kaspate Bharatgas nearby Hinjawadi Road Bridge, Bhujbal Vasti, Wakad, Pimpri-Chinchwad, Maharashtra 411057

Hi,

I have applied for a new Bharat gas connection in Pune wakad area. The name of the distributor is Kaspate Bharatgas - nearby Hinjawadi Road Bridge, Bhujbal Vasti, Wakad, Pimpri-Chinchwad, Maharashtra 411057. From last week the status is showing documents under verification. No action has been taken by Bharat gas customer care. My new gas connection id is: 78802712

Please resolve this issue asap.
Requesting...

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I am Gagankumar K B (Consumer Id[protected], I have taken new connection in February 2021, when I trying to book cylinder it is showing your account has been blocked and contact distributor. When I contacted distributor he is saying you have two connection on your adhaar and surrender it. But actually I don't have any other gas connection except this. Please resolve my issue.

Regards,
Gagankumar K B...

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