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Bharat Petroleum [BPCL] Complaints & Reviews

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Updated: Nov 1, 2025
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Bharat Petroleum [BPCL] reviews & complaints page 2

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A
abhijitganguly
from Mumbai, Maharashtra
Feb 7, 2024
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Address: Dr Abhijit Gangopadhyay

I am a holder of Petrocard - BPCL issued in my name as A.Gangopadhyay. I was away from my home in Navi Mumbai for two years. After my return, the Petrocard is not accepted at the petrol station of BPCL. I have a balance amount deposited against my Petrocard. Please help me activate so that it can be used. Regards, E-mail ID - [protected]@gmail.com
Dr Abhijit Gangopadhyay Mobile - [protected] / [protected]
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    tarsemgarg_gmshomes
    from zirakpur, Punjab
    Feb 6, 2024
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    DEAR SIR,

    A Fraudster has made a transaction of Rs. 30371.91/- through razorpay portal from my credit card ending no 9077 on dated 24.01.2024 to your company. There may ne any of your employee involved in this fraud with the fraudster Please refund this amount to the original payment method. I have also made the cyber crime complaint against this regard. Please refund the amouint as soon as possible. If you have any query related to this please write to me on [protected]@GMAIL.COM.
    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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      C
      Chinmayk15
      from Mumbai, Maharashtra
      Feb 5, 2024
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      A BPCL PETROL PUMP NAMED OM LALITA PETROLEUM IN MUMBAI (BORIVALI WEST) NEAR LINK ROAD ARE TRYING TO FOOL CUSTOMERS WITH THEIR JUMP START PETROL MACHINES.

      If the machines are calibrated by Gov of India respective petroleum authority then meter should ideally start from 0 and so on, but this petrol pump machines start from 0-4, 0-6, 0-7 sometimes.
      The petrol pump workers who fill the petrol are telling customers that it is because of high and low pressure of the petrol. So I ask what is the use of Calibration and electronic machines that are being used in such a way.

      My only concern is I have requested the petrol pump workers to get it done right and stop misleading people. It’s been 2-3 months they haven’t corrected the machines yet and it jump starts again and again.

      I hope concerned personnel will look into this matter as soon as possible for the betterment of the people and corrupt free India.

      Thank you.
      +3 videos
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        V
        Victor Sam Mathews
        Jan 30, 2024
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        Address: Victor Sam Mathews, Kidangethu, Thiruvanchoor Kottayam Kerala 686019

        Amount of Rs 910.0 against Bank ref no. 873948 is refunded on 26/01/2024. You may check the details under payment history section of Hello BPCL.
        BPCL

        Above is the SMS message I received from BPCL through SMS. No amount been credited to my account and the distributor is asking for their payment from me. Distributor: Arun gas Kottayam
        Hence please update me on this urgently.

        email [protected]@gmail.com
        Ph;[protected]
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          rajing2402
          from Chennai, Tamil Nadu
          Jan 28, 2024
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          Address: No. 3, Indira Nagar, Agaram Main Road, Chennai - 73

          On January 27, 2024, around 3:30 p.m., I went to refill air in my electric vehicle at Bharat Petroleum. The staff filled the air according to my tyre pressure preference. When I was about to leave, he demanded money in a rude manner. I asked him whether the air pump was free or not. He replied that he could not do it for free for all the people coming here to refill. If you want to have it for free, then go to a puncture shop and refill the air. Also, he specifically pointed out that for electric vehicles, you have to give him an amount. This all happened in a rude manner. If I had been there for some time, I would have gotten his beatings. This was how he behaved.
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            I have registered for connection. My request I'd 88277425. I paid online an amount of Rs 5017. Amount deducted from my account. My status on one page showing payment failed. When I retry it says pending payment request against your kyc waitlist I'da...
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            P
            Pravat0224
            Jan 27, 2024
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            Address: At-giringaput , po-mendhasal , dist-khorda

            Helo
            Sir/mam
            I am mr.pravat ku sahoo. May 26 january 9.40pm se 10.10pm ke bich mendhasal gurudev petrol pump ko petrol bhar ne gaya tha.. lekin wo petrol pump may petrol rehekar v wo mujhe mana kardie.. aap cc camera se v chek kar sakte hain.
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              D
              dp5469
              from Delhi, Delhi
              Jan 14, 2024
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              Address: Raghav Bharat Gas Agency Dadri

              Dear Sir/Mam,
              I am facing problem of gas cylinder delivery since last six months. I have complaint many times but there is no result. There is no response after many of follow ups on daily basis. My current booking Date is 06.01.2024 after 8 days there is no delivery of cylinder & no any response from Raghav Bharat Gas Agency Dadri. Kindly give us right suggestion & provide us solution . Regards Dhanajay Pandey Consumer No. 33011511 Mob. No
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                C
                Chavananil
                from Kalyan, Maharashtra
                Jan 14, 2024
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                Consumer Number:[protected]
                DGCC No:- 640696

                Matoshree Gas Agency is my dealer.

                Today 14/01/2023 received Gas Cylinder Delivery and delivery boy asking extra money for delivering.
                After refusing the money he started unwanted fuss.
                Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                  R
                  Raji@001
                  from Chennai, Tamil Nadu
                  Jan 9, 2024
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                  Address: Kodungaiyur siddco main road chennai ( 600051)

                  Hello sir
                  Swamy agency petrol Bunk
                  Bpcl
                  Dealers code is, 143522
                  Chennai 6000118
                  Complaints
                  Any time locked only toilets facility
                  Pls takes the immediately to action to the petrol Bunk owner sir pls pls pls sir 🙏
                  Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                    V
                    Vijaykumar Laxman Vastava
                    Jan 5, 2024
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                    Address: Shreenath Tower CHS LTD, A/705, 7th Floor, Barave Road, Godrej Hill , Kalyan

                    I am from Kalyan, Distinct-Thane, Maharashtra
                    My distributor name is Vijaykrishna Gas Service located at Kalyan West
                    Distributor Code ; 112306
                    When i call on number given by them they never respond. Given numbers are 2208262, 2205577, 2202596, [protected], [protected]

                    I want to book my cylinder online, till time i always book online but now it show your number is not register with us and when i register new number then also same issue not what to do. I always pay in advance but now i am not able to pay online.
                    my consumer number is 27868
                    Name : Vastava Vijay Kumar L
                    Pls hlep me to know which number is now register in your office.
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                      S
                      Subhabandhan
                      Dec 27, 2023
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                      Address: Sandapara,Belpahari, Jhargram,721501,West Bengal

                      Dear Sir/Madam,
                      I Subhankar Dey consumer of bharat gas.Consumer id[protected].I want to change my connection to my father's name but my account status is showing block due to multiple connection in my aadhaar in my BPCL app.In this situations i unable to book bharat gas cylinder for my family.Kindly unblock this account urgently & change the connection to my father's name.

                      Thanks & regards,
                      Subhankar Dey
                      [protected]
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                        B
                        B.Mani
                        Dec 25, 2023
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                        Address: Bharat petroleum CoCo pump Chindamani Madurai Ring road Madurai Thoothukudi Hwy Chindamani Tamilnadu 625009
                        Website: No one working here has come and there is no proper response, then even though this bungalow has water, it will not be given.

                        When I asked if there is an alternative, I said no, why can I check, when I asked why I can't check, there was no correct response.
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                          N
                          Nakul Swarnkar
                          from Pune, Maharashtra
                          Dec 7, 2023
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                          I have applied for new Bharat gas connection. This is the request I'd : 86030224

                          However, My upload documents are processed successfully but while making a online payment, it doesn't allow and gives me an error with maximum OTP limit exceeded.

                          Due to this issue I am not able to make payment.

                          Request you to please check this on priority basis and let me know.
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                            T
                            takhiking
                            from Ludhiana, Punjab
                            Dec 3, 2023
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                            Address: delhi

                            The BPCL AZAD Fuel Centre of Ludhiana pincode-141001
                            Petrol pump salesman have bad and rude behavior with consumer,
                            I was in emergency in the morning and got my tyre puncture so tried to fill the air in the tyre of my car from nearest petrol pump which was this and asked the person to fill the air the person dont work and said that air filling is not our responsibility person were available there but said we dont have the employee for that air station and tried to abuse and fight with me when i saw some of the employees roaming free of work there, then he said that there is the pipe fill yourself, I said that i dont know how to fill the air. he then did Inappropriate behavior with me and disrespected me. Please Raise a complaint against this Petrol pump and please also see their google map Reviews where they are also cheating the consumer and fighting with them.
                            solve this problem as soon as possible and please take action against the cheating and rude behavior of the salesman. these salesman also drink alcohol in the evening in duty time and do misbehave people.
                            this petrol pump is near to me but the ego and bad behavior of this retail pump is disrespecint me a lot. please take strict action against the following petrol pump
                            address of the petrol - AZAD FUEL CENTRE, LUDHIANA 141001
                            NEAR FOUNTAIN CHOWNK.
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                              S
                              Subhajit Sekhar Naskar
                              Nov 22, 2023
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                              Every-time the GAS delivery happens, the deliveryman asks for 100-150 extra. He refuses to deliver if I don't pay. Why does not BPCL do anything about it? A lot of times we have seen BPCL advertises that we should not pay any money extra to deliveryman.

                              However, there is no change on the ground.
                              Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                H
                                harishmohan
                                from Hyderabad, Telangana
                                Nov 16, 2023
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                                Address: BPCL LAKSHMI NARASIMHA, SY NO 667 OPP HUDA TRUCK, HYDERABAD TELANGANA 500072.BESIDE DR.B.R.AMBETHKAR METRO STATION.

                                BPCL LAKSHMI NARASIMHA, SY NO 667 OPP HUDA TRUCK, HYDERABAD TELANGANA 500072.BESIDE DR.B.R.AMBETHKAR METRO STATION.
                                i have filled petrol for rupess 222 but the filling started from 17.28 actually it should start from 2to 4 rupess between but it was satrted from 17.28 rupess when i asked the management they are rudely responding and not properly responding i want to file complaint against the petrol bunk and i want to prevent these type of frauds they have behaved very rudely the meteres are fully fabricated and the oil is less in quantity
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                                  A
                                  Abhay panara
                                  Nov 15, 2023
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                                  I have booked a gas for refill than it's not registered but payment made successfully. Here is details about it
                                  Transaction id : LPG00000000O0I99
                                  Customer name: panara girdharbhai odhavjibhai
                                  Customer id: 44551267
                                  Reference id: ZHD[protected]
                                  REFUND ID: ZHD[protected]
                                  so please process for refund.
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                                    A
                                    Abhay panara
                                    Nov 15, 2023
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                                    I have booked a gas for refill on hello bpcl. Payment done correctly but not registered for refill. So i need my money back please refund my payment.here in photo i have uploaded a transaction id photo from hello bpcl payment history.
                                    Here is my details
                                    Customer id : 44551267
                                    Customer name : panara girdharbhai odhavjibhai
                                    Distributor name : patel gas agency
                                    Transaction id : LPG00000000O0I99
                                    Refund id :ZHD[protected]
                                    Reference id: ZHD[protected]
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                                      S
                                      sanjaykpatil
                                      Nov 14, 2023
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                                      Address: Basaveshwar nagar hubli

                                      Booking done by cust not delivered to cust and is not cancelled and shows that the particular cylinder was delivered...
                                      When enquired a new booking was done and a new booking Iwas done...
                                      But the status in the details shows both the cylinders delivered ...in fact one has to be cancelled...
                                      Kindly investigate
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