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Bharat Petroleum [BPCL]
Bharat Petroleum Corp. Ltd.
Customer satisfaction rating: 38%
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5375
COMPLAINTS
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Bharat Petroleum [BPCL] Customer Care

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Address
1st Floor, Golden Triangle Bldg., P.O. Navjeevan, Navrangpura
Ahmedabad
Ahmedabad District
Gujarat
India - 380014
Landmarks:Near S P Stadium Road

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1800 224 344  [Helpline]
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199
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Phone:
Phone:
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Additional info
Chairman's Office
Bharat Bhavan, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai 400001
Tel:
+91 22 2271 3000
+91 22 2271 4000
Fax: +91 22 2271 3874

Refinery
Bharat Petroleum Refinery, Mahul, Chembur, Mumbai 400074
Tel:
+91 22 2553 3888
+91 22 2553 3999
+91 22 2552 4888
+91 22 2552 4999
Fax: +91 22 2554 2970

Delhi Co-Ordination
ECE House, Post Box No. 7, Connaught Circus, New Delhi 110001
Tel: +91 11 2331 6891
Fax: +91 11 2331 6894

Retail Business Head Quarters
Maker Towers E and F, 12th Floor, Cuffe Parade, Mumbai 400005
Tel: +91 22 2218 9172
Fax: +91 22 2218 2304

Lubricants Business Head Quarters
Bharat Petroleum Corp. Ltd., Bharat Bhavan - II, Ballard Estate, Mumbai 400 001
Tel:
+91 22 2271 3000
+91 22 2271 4000
Fax: +91 22 2271 3801

Aviation Business Head Quarters
Plot No. A5 and 6, Sector 1, Noida 201301, Dist. Gautam Budh Nagar Tel:
+91 12 0247 4161
+91 12 0247 4165
Fax: +91 12 0247 4483

LPG Business Head Quarters
Bharat Bhavan, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai 400001
Tel:
+91 22 2271 3000
+91 22 2271 4000
Fax: +91 22 2283 2646

Industrial & Commercial Business Head Quarters
Bharat Bhavan, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai 400001
Tel:
+91 22 2271 3000
+91 22 2271 4000
Fax: +91 22 2271 3671

Chief Vigilance Officer
Bharat Petroleum Corporation Ltd., Bharat Bhavan - 1, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai - 400074
Tel: +91 22 2271 3261
Fax: +91 22 2271 3611

Gas Head Quarters
Bharat Petroleum, Bharat Bhavan - 3, 13 Walchand Hirachand Road, Ballard Estate, Mumbai - 400001
+91 22 2271 3509

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Submit a Complaint
Customer satisfaction rating
38%
Complaints
5375
Pending
0
Resolved
2048
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So far so good - The company responded to our notifications and is working on resolving complaints.

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Bharat Petroleum [BPCL] Complaints & Reviews

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Myself Darshana Berde
Consumer No 92757231
Order No 131218
Done online Payment using your app on Umang...
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Hi Team, on 12 Mar 2021 i did the payment for new gas connection from bharat gas website. My money got deducted and webpage showed session expired. Please assist.
Mar 13, 2021

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    NV : [protected]
    Date : 09/03/2021 20:47
    BPCL H L Dhatrak And So.

    I ask to fill 200 RS petrol in bike helper suggest fill 250 RS petrol.
    I said ok fill 250 RS but while dispensing petrol helper made only 200 RS petrol and take 250 RS cash from me.
    This happened 2nd time with me on same petrol pump.
    Mar 09, 2021

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      Sir, my name is BIRANCHI BARAD, I have made a mistake, I select opt out of subsidy by mistake please I request you to cancel my request. HOWEVER one year completed from activating date .opted out date 7 March 2020 My detail about connection is mentioned below:

      Consumer no :[protected]
      Consumer id:28958425
      Consumer Name : BIRANCHI BARAD
      Mobile number: [protected]
      Distribution name: Amber gas agencies jaipur RAJSTHAN
      Mar 09, 2021

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        I want to replace my empty cylinder with new cylinder but regulator is not fitting in the cylinder. I tried many times . Last...
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        Sir, last evenings I paid for 14.25 little of petrol at Vasant vicar COCO, New Delhi petrol pump but They filled nearly 2-3 little less. I brought this matter to the notice of manager Raju Chauhan, but he didn't accept this complaint, rather tried to prove that there is no problem with the pump. I have been using your petrol pump for last 4- 5 years, but it never came to my notice like this.
        If you have any redressal mechanism, then kindly look into the matter at this petrol pump.
        Santosh Kumar
        [protected]@gmail.com
        [protected]
        Mar 02, 2021

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          I have booked gas cylinder on 19 Feb 2021 and it is still showing pending. I have paid thru online and payment is success. This delay in delivery is nowadays increasing and a troublesome.
          Feb 25, 2021

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            I HAVE BOOKED BHARAT GAS LPG CYLINDER ON 17/2/21 AND MADE PAYMENT USING ON CC AVENUE PORTAL.AMOUNT OF RS 771/- WAS DEDUCTED FROM MY ACCOUNTBUT IT SHOWED PAYMENT STATUS FAILURE.I HAVE NEITHER RECEIVED ANY CONFIRMATION OF PAYMENT FROM BHARAT GAS SITE NOR AMOUNT REFUNDED TO MY ACCOUNT.
            OPDER REFRENCE - 87577
            TRANSACTION id - 1cd9e5cb050ace4f21833a02b0a40a40bd838
            kindly help in getting refund of money deducted on online payment.
            Feb 18, 2021

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              Dear Sir, i have booked gas cylinder through Bharatgas app and made payment through billdesk upi on[protected] at 17:40, money...
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              Today morning at 8:30AM I book and Make Online Payment for LPG of 722Rs. through CCAVENUES But Money is Debited from my account and Still my Payment Status is Not Shown In Baharatgas Site is Pending I share my Deatils with this..
              so you take Action Against this.
              Thank You.
              My Consumer No.[protected].
              Online Money Debited But Status Show Pending On Baharatgas Website.
              Feb 09, 2021

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                Registered name. Sanjit Panja
                Registered mobile number. [protected]
                Issue. True Balance wallet se cylinder booked...
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                I have visited Bharat petrol pump @Survey No 9, CTS 1 D Vadavali, opposite Mata Sitala, Andheri East, Mumbai, Maharashtra...
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                Since from the beginning of the service, charges of 30-20rs extra to the bill being deducted in the suffix of Delivery charges.
                Feb 01, 2021

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                  I booked a cylinder on 30 Jan 2021 and paid via online. Money deducted. But in mobile app, it shows payment failure.

                  Could someone help me..
                  Money deducted but payment shows Failure
                  Feb 01, 2021

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                    On 29/01/2020 when i purchased 17.10 liters fuel from this outlet i found there is a significant lesser quantity of fuel compare...
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                    [Resolved]

                    Payment made through ccavenue ref. no.[protected].

                    My Bharat gas consumer number is 14466.

                    Vasant Madhav
                    Jan 28, 2021
                    Complaint marked as Resolved 
                    Now the status is showing success
                    Jan 28, 2021

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                    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                      I ordered refilling gas in bharat Radha gas service.. usually I will give 20 rupees for delivery man..giving to deliver person...
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                      I usually filled petrol in that particular petrol bunk, Today I filled but the careless of the workers some petrol is waste & blow up, then i smelled it, it's full of kerosene smell, then i ask to that employee, he said this is petrol smell no kerosene & ask like arrogant, please take any action against that petrol bunk..
                      Jan 21, 2021

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                        Why I can not possible to pay gas bill online? Because I try to pay but my request is pending for long term...Why?
                        Jan 20, 2021

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                        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                          While returning to Chennai on 13.01.2021, I entered your BPCL Petrol Bunk, Vandalur, Chennai. Your service man did not wear...
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