Bharat Petroleum [BPCL] Complaints & Reviews

My father had given a part of our land in the year 1957 on lease basis madhyamgram chow matha, Kolkata West Bengal for 33 years to Burma shell now Bharat Petroleum. The lease expired on 1991 . My father died in 1981.The property license fees was rs 160 per month for 18000 sqft of land.They are not willing to vacate the place and they are giving this Rs160 .After expiry of lease they haven’t issued any correspondence to renew the lease.They are illegally occupying my place for 30 years without agreement.We have gone to court on 2017 when bank branch closed down.
We have filed a case vide 1200, 2018 at Barasat court with no effect till date.
Mr Partha Sarkar
[protected]

We have applied and got BPCL petrocard and were using it. Suddenly, without intimation, the card has been deactivated. When contacted, we have been informed by Ms Akshara that to down load Hellobpcl app in mobile. Accordingly we did and unable to use the app to fill either petrol/diesel. The QR code and ufill function in the app we are unable to use. We have huge amount lying in the account. we are facing lot of inconvenience for the past two months. No cooperation/coordination from BPCL end inspite of our repeated requests. Pl attend the issue otherwise we may have to go in for legal battle against BPCL.

Persons contacted : Mr Arun kondikonda, TC (Retail)
Ms Akshara

Card is in the names of Madras Enterprise P Ltd., Thailambal Chandramohan, Shanthi Ramkumar and Viswanathan R

Your early action is solicited.

viswanathan
[protected]/[protected]

Hello sir/mam
I applied online for new gas connection on 16/06/22
I got confirmation mail for online payment.
But while processing payement it says maximum otp limit reached.
My id is 82793931
And mobile number is [protected]
Email id is [protected]@yahoo.com
Kindly do the needful.
Regards

Air facility is not working and attendant is not present.

This is to inform you that I am Bharat gas customer since last 10 years and now got frustrated due to poor service from your end. Every time I book gas refill and it is delivered to some one else. Three time I already have given my updated correspondence address still no luck so assist me to lodge a complaint
My customer ID is 59941442
And registered number is [protected]

Respected sir,
I have lost my bharat gas book and i forgot my customer id too. My registered mobile number is [protected]. Kindly provide me customer id and tell me how to get another gas book. Could you please show me a way to overcome this problem.
My details is as follows :-
Baban Hegade
Address:- A-24, Shree hou. Soc. Gharkul Spineroad Chikhali Pune 411062.
Agency :- Shahid Shankar Gas Agency

Sir,
With due and humble respect, I beg to state to inform you that today 16/7/22 around 7:00 pm I went to BELUR SERVICE STATION, Howrah for fueling of my bike and on payment they denied for UPI payment and i forced to pay Cash Or with card and the behaviour of the staff is very rude when I asked for UPI payment of the petrol they denied to accept and asked me to pay in cash or card and said that upi payment are fraud and we not accepting at all.
Sir pls look into this matter and request you to revert me on the same as what step was taken on my complaint regarding UPI payment acceptance and rude behavior of staffs there.
I will be highly obliged to you.

Regards,
Rajib kumar jha

My Consumer ID: 442XXX, I have booked refill of cylinder on 7/16 and made online payment using gpay from my account amount have been debited UPI Transaction ID :[protected]XXX but cylinder not booked can you pls help

Agency name : Nirmal gas
LPG Consumer number :[protected]
[protected]---
Sir we have booked the cylinder but I have not received it yet.There is a problem in the house. You will have to wait 10 more days speaking in the agency.Sir what should we do. Please help me

Dear Sir
My name is Syed Taj Baba iam working in Sbi bank I have taken gas connection In karnataka davangere district Pawan gas distributor in 2017 with consumer number 70274435 and transferred to telangana my gas connection
Now I transferred to telangana jagitial district so I went to padmashree bharat gas raikal
Here they are telling my gas connection not transfered I have contacted pawan gas they are not helping me regarding this
Please help me regarding this
Regards
SYED TAJ BABA
CELL NO [protected]

Dear All,

Greetings…!!

This is with the reference to our Petro Card Numbers CU[protected] & CU[protected].

We inform you that these cards are not working from last 20days and I called to your customer care team somany times and as per them these cards have been migrated and we will get our new cards shortly.

However, till yet we did not get any response or cards from your side. We are going to Petrol Pumps and they are not accepting these cards and as per them these cards have been migrated.

We are using BPCL cards from last 6-7years in our company for staff petrol usage and we have more than 3 cards of BPCL and we usually do more than Rs. 1Lac recharge in a month in our BPCL and Smartfleet cards.

Now we are facing lots of challenges because we have only 1 smart fleet card left and it is very tough for our service and field staff to use 1 card in 30 members and this is the only reason we were having 3different cards for our separate offices.

We request you to please look into this matter and please let us know by when we will get our new cards or else please let us know the process for apply new cards.

We are using BPCL cards from very long time and this is the reason we don’t want to go with any other vendor for Petrol Cards.

Please have this issue resolve on priority.

Hi Team,

I had paid 5259.82 Rupees on 14-July 2022 for my Bharat Gas Connection with Request ID : 83086353.

My money got deducted from my bank account, but it is showing my payment status as Failed on the website.

Kindly process a refund on my bank account as soon as possible or change my payment status to completed for this Request ID.

Attaching the screenshots for the transaction made to bharat gas (BPCL) as well as the bharat gas website payment status in this complaint.

We are regular customer since last 20 years, we never expected this to happen. This time when gas cylinder was delivered to us, we checked the weight as we left the gas was getting over too fast last few years. We found out that there was a deficit of 8kg in the cylinder given to. The original cylinder with is supposed to weigh 32kgs but the brand new cylinder delivered to us weighs 25kgs only.

Today morning I m visited at bppcl store at lko hazarataganj petrol pump code is 123611 after so many person I reached for my number to fill the fuel … filling person give me a statement that in our petrol pump you not redeemed bppcl voucher nd talk to manager regarding this issue …… manager behaviour is very bad nd she given me a answer that company not provided that particular machine to redeemed this type of voucher ….so my issue is that i[censored]r all bppcl outlet not having authority to redeemed voucher so why r u providing nd your bppcl staff & manger very bad attitude to talk with customer .

I have filled petrol from UMA PETROL PUMP On 1st of July.
and the staff did not fill proper petrol quantity
. I have filled petrol 240 rs i have attached the screenshot also . I am the regular customer of BPCL. I have used to fill petrol from Uma petrol pump last 7-8 years.
When i have filled petrol every time my bike run around 90+ km but this time only 76 km run my bike and there is no more petrol. And this is the second time i am registering the complaint please take this complaint on serious note .I AM VERY THANKFUL TO YOU.

Mr. Panchal billing officer not giving my BPCL loading bill. Payment already done by my BPCL dealer.my truck is loaded at 11:35 Am but not answering my questions and angry on my truck driver. My truck number not show because he is ambers my delear ship is on resq.

I had done a transaction of 2500 rupees at shrinathji auto centre karahi, 451220, using ufill. The money was debited from my account and it is not reflecting in merchant account. Kindly refund the money.

I booked an lpg cylinder through CC Avenue online payment on[protected]and my order no is 38998. Amount deducted from my bank account. But bharat gas booking shows payment failure. Kindly look into the matter and resolve it as soon as possible.

Dear sir,
I have booked a domestic Bharat Gas cylinder on 08/07/2022 through IVRS today 11/07/2022 the delivery boy came to my house for delivered Gas cylinder I paid as per Bill amount Rs.1067. But he asked more Rs.40/- & he rude behaviour with me and my family so I phone called to distributor office the office staff also says yes sir you will pay delivery charges more he asking amount the delivery boy say's rudely go complaint anybody...

I have booked a cylinder via UPI payment but it is showing as booked with payment mode as cash on delivery.My payment was successful and amount has been deducted from my account. Resolve this problem, there is no proper customer service available and the number given in the app hello bpcl is not available.