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Bharat Petroleum [BPCL] Complaints & Reviews

1.8
Updated: Aug 16, 2025
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Bharat Petroleum [BPCL] reviews & complaints page 17

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A
Accounts - Chennai Hydraulics
Jun 14, 2022
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Address: No 50, 2nd Floor, Moore Street, Parrys, Chennai - 600001

We face that your provided NLP card is not working past one month to the all the BPCL Petrol bunk. The request us to change to card from swiping (NLP) to Chip card (ALP). Regarding this matter, we checked with your consult person to solution. But they have ignore our calls.
Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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    A
    Anilksh1
    from New Delhi, Delhi
    Jun 14, 2022
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    Address: B-150, Jawahar Mohalla, Patparganj 110091

    I am booking LPG using Umang app my consumer number is 4890 and the service provider name Nihal Gas service which is located in East Delhi. so I go for the Bharat Gas service provider and I provided booking details the consumer name is right so I go ahead because it is asking for me to pay 1003 so I choose to pay using UPI phonepe the payment was successful and deducted from my account so i back to the Umang to check the status of booking but the page was gone the whole process takes only one or two minute I don't know what is going on but my money got deducted so please check the status if my booking was successful so it is okay but if my booking was not successful so please refund my money I can give you the payment proof if you need it thank you.
    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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      D
      Devyji808
      from Delhi, Delhi
      Jun 13, 2022
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      Address: West Delhi

      Respected Sir/Ma'am
      I requested to transfer gas connection on my name under type C WITHOUT CONCERT LETTER WHATEVER REASON.
      Buy my Gas Agency Refused.
      It's in west Delhi
      Please guide and Help me.

      Kindly see this matter
      Thanks and Regards
      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
      Got Calls but no updates no support.
      The Transfer to other name type C is given in form and website both. But no one giving light on this matter
      No response
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        S
        Sandipani Chattopadhyay
        Jun 13, 2022
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        This is the complaint against Manick Traders, Atghara, Kaikhali, Kolkata. I went for the CNG fill up for my car. I found the stuff is talking in front of the CNG distribution. When I asked for the gas, he denied to provide. He told there is no electricity. But electricity was there. This pump always does mischief and measurement is also not good. Please take needful action.
        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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          D
          deepak gurbani
          Jun 12, 2022
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          Address: Deepak gurbani Sindhi colony gali number 1 near central bank itarsi

          Your Petrol pump is not providing petrol in pure form
          This is happening second time
          It is affecting our two wheeler's engine
          Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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            A
            Anwer Saleem
            Jun 9, 2022
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            I never used my number for bookig LPG cylinder from Bharat petroleum but I got a sms saying the ref. no. 41573 besides it says that a LPG cylinder has been delivered at my place . Though I didn't book any cylinder and don't get supplied by Bharat petroleum .
            I suspect that my mobile number was used by someone to black book a cylinder in my name.
            Hereby,
            I request quick action on this matter.
            I dont want my number and my name to be used in fake bookings
            Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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              S
              Sangram Dhawan
              Jun 9, 2022
              Resolved
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              Resolved

              Address: Kunal Bharat Gas, Shop no-15,Shubham Complex- Talegaon-Chakan Road, Talegaon Dabhade, Pune-410506

              Dear sir,

              I booked the gas cylinder in bharat gas on date 6/05/022 in after few days I got the msg from BPCL my cylinder was delivered but physically I didn't get any call or delivery of gas cylinder then next day I call in gas agency for my delivery so I get response from today we will deliver ur gas cylinder but till not delivered.

              So I request please take action against this and solved my problem.

              Thanking you.
              Sangram Raju Dhawan
              LPGID[protected]
              My mobile number - [protected]

              Gas Agency details- Kunal Bharat Gas, Talegaon-Chakan road Talegaon Dabhade-410506

              Gas Agency Office Contact no-
              [protected]
              [protected]
              [protected]
              +1 photos
              Jun 12, 2022
              Complaint marked as Resolved 
              I didn't get any call or msg from gas agency regarding my cylinder not delivered till time So I request solved my as soon as possible
              Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
              Jun 12, 2022
              Updated by Sangram Dhawan
              I call to gas agency about my gas cylinder delivery issue but till time cylinder not delivered pls do needful.
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                S
                Sanjay2812
                from FARIDKOT, Punjab
                Jun 9, 2022
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                Address: Malhotra Street, near purani kotwali, Surgapuri, k

                Our gas connection with Geena gas service, Kotkapura-151204, Punjab with registered mobile number [protected]. Delivery boy of agency always charges ₹20 Extra from billing. If ladies in home ask him regarding that delivery boy misbehaves with them and also threats that he will took back the cylinder and after that agency will stop our gas supply permanently. Please look into the matter and take action against guilty person. Thanks
                Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                  R
                  R2F々KULDEEP GAMING
                  Jun 9, 2022
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                  Address: VIRATNAGAR, AHMEDABAD, Gujarat 382352

                  Smart cad is not asipicted for staff and delar
                  Not response ball of form ambulance car is not petrol for refiling is not replayed for 11.30 pm
                  Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                    S
                    Shibi Abraham
                    Jun 8, 2022
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                    Address: Trivandrum pallichal

                    Vinod gas agency at Trivandrum distributed a gas cylinder and it is leaking. We tried to contact all the number, they provided in the website. But no response from their side. This occurred previously (3 Times)also. They are not checking the gas cylinder for distribution.
                    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                      R
                      rajendar bhukya
                      Jun 8, 2022
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                      Address: Gangaram mandal, MAHABUBABAD dist, telangana state

                      Providing of air, staff behaviour is very poor and provide online transaction through card or UPI service
                      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                        K
                        Krishna Vihari Pinnamaneni
                        from Eluru, Andhra Pradesh
                        Jun 8, 2022
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                        Address: SLN FUELS, Devanahalli, Bengaluru, Karnataka 562110

                        Fraud Fuel pump and staff.

                        they are bunch of cheaters ..i realised later . (This happend on 24th May night 8 PM)

                        i asked to fill tank . first he filled to 500 and then stopped, i said him to fill the tank and another person came and stated diverting me about some cards . then later without making it to zero, he started to fill for 2500.

                        the final bill should be for 2500 but he charged me 3000.

                        Be careful with this fuel pump it seems management hires only fraud people to make some income.

                        I dont know how we can complain this to Bharat petrol but i will find and complain to them and will escalate this.
                        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                          mohit366559
                          from Ramnagar, Uttar Pradesh
                          Jun 7, 2022
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                          Address: B 30/48, Lanka, Nagwa, Varanasi

                          Myself Dr MohitPrakash, me and my mother went to sidharth filling station on 7.06.2022 at 8:25pm. I asked for Rs 300 petrol for my Activa (UP 65 CR 3161). Cashier gave me Rs 300 petrol. Then, i used my Bhim app for the required transaction but the cashier demanded that i do the transaction again. At the exact time, my mother came to me and informed me that the bathroom is locked. Then, some other person who was not in any uniform came and apologized. The cashier again demanded that i repeat the transaction, which i immediately did again. Therefore, i request the appropriate authority to refund the same amount as I am a loyal customer of BPCL for 10 years.
                          +2 photos
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                            Yashvardhanchouhan
                            from Jodhpur, Rajasthan
                            Jun 7, 2022
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                            Address: Railway Station, In Front Of Mahamandir, Bhadwasiya, Paota, Jodhpur, Rajasthan 342006

                            Me yashvardhan Chouhan from Jodhpur i went on bpcl petrol pump at Mhamandir
                            The staff of 4 no. Talk with me very rudely i was just making payment . After they said that the bpcl money detuct machine is not charged and telling why are are paying on that upi id you should pay on our patym qr scanner they just started shouting on me after 20 to 25 minutes they come with machine and fill the petrol. I want that u should take strict action on it .
                            +1 photos
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                              V
                              verma_jay89
                              Jun 6, 2022
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                              Hi there,

                              I visited one of BPCL pump in MBP Mahpe. There is a free air filling station at the pump and pressure buttons are not working. The staff is filling the air as per the air pressure mentioned on the machine. The buttons on the machine are not working which is why the pressure can not be reduced. There is an alternate air pressure machine but they refused to use that. The staff is very rude and said to complaint whome every you want.
                              Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                S
                                Suganth R M
                                from Erode, Tamil Nadu
                                Jun 6, 2022
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                                Address: Thuckanaickenpalayam, Gobichettipalayam (TK), Erode (DT), Tamilnadu - 638506

                                This is the voice of a society concerned person.

                                Noticed a clear cheating case in a Bharat Petroleum Petrol Bunk station situated at the mentioned locality (village). The incident was observed me on 6th June-2022 at 1 PM.

                                I asked to top-up my two stroke moped for 120 INR.(Clearly stating that 50mL of Oil and petrol for the remining price). Petrol cost: 103.59 INR/L and 2 stroke oil cost: 15.75 INR for 50 mL.

                                The Sales person topped-up 50mL Oil at the rate of 15.75 INR then topped up 1 Litre petrol instead of 104.25 INR (Supposed to fill) and collected 120 INR from myself.

                                Irrespective of this particular incidence, I noticed the same instance is followed with another customer (An old man), who gave 120 INR and asked to top-up 50 mL oil and petrol for the remaining price. Again, the sales person topped up 50mL Oil (15.75 INR) and 1 Liter of Petrol instead of petrol cost 104.25 and collected 120 INR.
                                Noticed these instances in just 2 mins. And probably, it will be a big money scam in big numbers from several customers when accounted. All of our hard earned money goes like this in vain.

                                Without ignoring this message, Please take an immediate action against the dealer/Sales Person and provide an update to the mentioned e-mail address as soon as possible or reach me out on the mobile number, mentioned. I'm ready to support at any time.

                                This incidence would have been recorded in the camera in petrol station. If not, I could top-up the petrol once more in the same petrol station and record the instance, if needed.
                                Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                  vishal_19
                                  Jun 6, 2022
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                                  I would like to bring into your kind consideration that on 04/06/2022 I visited Bharat Petroleum, Petrol Pump -Subash Automobiles OPP. LAXMAN SYLVENIA, GREAT, GAUTAM BUDH NAGAR, Uttar Pradesh 201306 for the refilling of fuel around 15:40 Hrs and I asked for a refill of Rs204 and But, the staff didn't filled the fuel and talking very rudely and said "pehle payment kar baad me bharunga" when I asked him to talk politely he said "nikal yaha se tere jese bahut aate hai" when I approached to the manager for the same he also replied in the same manner and instead of counselling his staff he is taking his side and when I asked his name he denied then I asked for complaint book he said complaint book is not available.
                                  I believe you would consider this as a genuine issue and you would take some appropriate action as this may lately affect the reputation of your renowned fueling station. You may contact me at [protected].
                                  Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                    L
                                    luckynag
                                    from Hyderabad, Telangana
                                    Jun 6, 2022
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                                    New connection payment failure

                                    Hii. This is Nagarjuna with ID 82635460. I have made a payment on 6/6/2022 for new connection. Payment is successful but in bharatgas payment status showing as failed. Please solve the issue...
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                                    D
                                    Dhana Yelamanchili
                                    Jun 5, 2022
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                                    Address: A 601 green grace appartments, khajaguda

                                    I own skoda superb whose tank tank capacity is 66 liters and your bpcl.dealer has filled 70 litlers plz justify and plz take necessary action immediately.
                                    +2 photos
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                                      R
                                      Ramesh @Rathee
                                      Jun 3, 2022
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                                      Address: Meham

                                      Not provided free air and complaint book for writing the complaint
                                      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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