Bharat Petroleum [BPCL] Complaints & Reviews

We have book a cylinder 01 Feb 2022, due to medical emergency we were not able to pick/ take the delivery from Natraj Gas agency Kothrud, Pune, Maharashtra 411038
But we raise compliant to customer care got resolution of cylinder will be delivered but when we reach to agency they said no compliant was raised to them from customer care.
Customer is giving resolution for cylinder deliver. now i m getting frustrated with this process. both customer & agency are not able provide us resolution for my cylinder issue .

My register mobile no - [protected]

Ebhrahmji petrol pump manager are faltu still not talking to customers talking with like dogs

Today's amount of Petrol is 119.95 and it is decreased 5 days ago still this petrol pump has not changed the price to current price. It is still they maintained and entertaining with prev price 120.05
When I asked guy. So they said when it increases head increase it suddenly however they don't do any thing for many days even it decreased.
This is about many petrol pumps in Pune district.
Have complaints and proof of one.

Both the gents and ladies toilets are locked for unknown reason

Mujhe pressure kukar inam mein nikala tha aur jab Maine Manga to mere sath badtamiji ki aur mujhe pressure kukar nahi diya meri truck no RJ 07ga9751

Muje preshar kukar inam mein nikala tha aur jab Maine Manga to mere sath badtamiji ki aur mujhe pressure kukar nai diya

Mujhe pressure kukar hai naam mein nikala tha aur jab Maine Manga to mere sath badtamiji ki aur mujhe gadi nikaali baat kar rahe ho niyam handiya Punjab Barnala

I have booked bharat gas lpg cylinder on 26/04/2022 and made online payment using Paytm UPI id. Amount ₹ 951.50/- was deducted from my account but still it showing payment status as pending on bharat gas cylinder booking site. Payment made through cc avenue(order#17639074, cc avenue reference#[[protected]] . I have neither received any payment confirmation from bharat gas site nor amount refunded to my account as this transaction get failed.

Dear sir, shikha petrol pump on nh73, roorkee has been doing encrochment on road by putting sales boards, along with stones on road ( nh 73 ) itself.By road narrowing chances of accidents are increased.Please take action

Dear sir,

i am booked cylinder in 18/04/2022 but till date not delivered.i am visit distributor but not given justified reason for let delivered also Refelley Language & Abuse in me.he delivery person not available in your area last 5 days.collect in our go down. why pay in you delivery charges you not given home delivery ???????????

My name is hitesh naik [protected] so many time I am feel petrol in bpcl petrol pump near tata power kalyan east ther is no free air machine for vehical is out of service

Dear Sir/Madam,
I am lodging this complaint very dishearteningly against one of your BPCL Fuel filling Outlets named Kamakhya Maa Petrol Pump station road jamui, Bihar, 811307.
Kindly note the following sad incident that has happened with me on 22/04/2022 at around 11 am, when I had gone to the said Outlet for refilling fuel and ask to fill petrol of Rs 500 in my two wheeler. One of the staff told me to come after one hour for filling petrol as All staff are busy in taking meal and doing other official work. And I was told to meet Owner of Outlets. I went to his cabin to talk to him but apparently she was in a bad mood as he almost annoyingly told me to wait for some time. I kept waiting outside his cabin for around 15 minutes. when she finally come out of his cabin. She certainly has no manners as I was disheartened to see his smirking off face for telling not to give fuel and asked to visit other petrol pump. But at that time I have no more fuel in my bike to reach another fuel station and also I have to received my son from school. At the end, she amusingly and bluntly told me that not a drop of fuel u will get from my Outlets. As you will appreciate this is the kind of remark a silly boy in school would make, not an esteemed institution. With a bit of an anger, I told him - how can she make such a remark! I was told to get lost and stop dreaming to take fuel from this Outlet. About 10 to 15 customers was present in the Outlet, when incident took place, the same can be verified from the CCTV footage.
Having said that, I hope BPCL will take appropriate disciplinary action against that Outlets Owner and employees. Also ensure that employees behave well with its customers.
I would also request your goodself to take hard action regarding the request. And behave well with its customers.
I will be grateful if an amicable solution is provided on my complaint at the earliest.
Thanking you! Sincerely,
Yours
Ram Pravesh Kumar

Petrol quantity cutting.
Please check

TRS Subramani Fuel Station in Arakkonam, Tamil Nadu - 631001

Customer are waiting in long queue daily to fill the fuel. Number of staff in the Fuel station is very less. Only two employees in the Fuel Station. Even in the Prime time they are not increasing the staff. They are using only one fuel pump to fill the Fuel for customers. Even two people are available they are not filling the fuel. Kindly check and correct it.

I booked a cylinder with online payment but its shows my booking fail but transaction takes place 1004 rupees deducted from my account. And next day delivery man came take COD for a booked cylinder now where is my money which deducted. I am from sultanpur uttar Pradesh. My dealer is RAKESH BHARAT GAS PETROLEUM DARIYAPUR CHAURAHA SULTANPUR

Staff found using mobile phone (playing music) exactly where it is posted not to use mobile phones. When told this is dangerous, he gives a funny and arrogant reply 'It is unsafe only if someone is making calls.'

Prepaid LPG book on dated 18/04/2022 via Kotak Bank from my UPI ID [protected]@kotak Rs.978.
Money deducted & confirm from bank team about successful transaction. But BPCL was not confirmed my booking till now.

Please resolve my issue from your end.

Prasanta Mukherjee
[protected]

Dear Sir/Ma'am,

I was booked cylinder on 15-april-2022 but without cylinder delivered complaint resolved as cylinder delivered also complaint no 04370607 and 04374763 are resolved without confirmation.

Regards
Anil Sangani
[protected]

I have booked LPG cylinder on 9th April 2022. Cus.Id:[protected]. I haven't received my cylinder after 10days..Many times I call the distributors but they say the gas cylinder is low. It is also said that there is no small vehicle to deliver gas to your house so it is difficult to deliver gas at home.I have two cylinders one is already empty and the second will be finished this week. Therefore, steps should be taken to deliver the gas as soon as possible.Booking details are given in the image.

I have booked LPG Cylinder on 9th April 2022. Cus.Id:[protected]. Many times I call the distributors but they say the gas cylinder is low. It is also said that there is no small vehicle to deliver gas to your house so it is difficult to deliver gas at home. I haven't received my cylinder after 10 days.. I have two cylinders one is already empty and the second will be finished this week. Therefore, steps should be taken to deliver the gas as soon as possible.