Bharat Petroleum [BPCL] Complaints & Reviews

I have booked lpg on 3april2022 no386:I did not recieve the cylinder but got message that my cylinder is delivered on 7april2022:so i tried to contact the dealer with no success so I contacted BPCL on 10 April/ 11April/ complain no04335348: without resolving my complaint I recieved messages that my complain is resolved;IOpened my complain 3 times without success. I have not recieved my cylinder after14 days

I and my family has experienced this three times and today the third time(16/04/2022) we shouted against the concerned person. I asked the person to fill the tank with petrol for 1000 rs I kept an eye on the reading, when it still showed 750 rs he stopped the filling and as soon as the payment person asked for the payment entering the amount as 1000 rs since I had to swipe my debit card. When I inquired about the same, the filling person said that he had filled for 1000 rs, when I stressed it is not true they were giving me useless excuses and later when I reached the manager of the bunk he admitted that the filling was done only for 750 rs by checking from their side. Totally not acceptable, I am going to escalate this issue to any other higher hierarchy who is concerned. Kindly beware that too during this period of price inflation. If any concerned person is seeing this review, take it seriously to face all the consequences. After all you should know if you are paying right for what you get, it is a basic consumer right. Again beware people.

I live at Nagarigaon Tirchhakhet Bhimtal Uttarakhand. There is an LPG godown in a residential area here which poses a great risk to life and property. Apart from this frequent loading unloading of cylinders causes immense noise and disturbance. I would like the concerned authorities to take immediate action in this regard as soon as possible

I would like to inform that a retail unit of Bharat petroleum, namly HOSANAGARA FUELS at my native, Hosanagara Shimoga district, Karnataka is functioning since a long back. This is only the BPCL unit in this area. The air filling equipment installed in this bunk in not functioning since its inception. The no of complaints made to bunk owner are in vain. The complaints made BPCL is aslo not fruitful. One official who visited this bunk for inspection, has givin wrong statement that air facilities are available by taking bribe from bunk last year. It is requested to takeup the matter on priority and solve the issue immediately.

Today I reached Rahul Oil Depot, NH6, Balapur, Shilpa and filled petrol of rs 700 and asked bill. The employee named arbaz sent me to another employee (having tattoo on hand) . He sent me back to first employee. Upon asking for Bill again both misbehaved with me. And kept me waiting for about 10 to 15 minutes. Kindly have strict action on both of them.

Sahu Gas of Bonaigarh-770038, Sundargarh, Odisha is getting Bharat gas cylinders from some other Authorized dealers and selling at higher price. He is not an authorised agency as per Bharat Gas website. He has charged me Rs. 5700/- for one cylinder and one gas stove(price rs. 2200/-). He didn't gave me consumer card and now when I went to return the cylinder, he agreed to return only Rs. 1600/-. So regulator and fitting charges cost me Rs. 1900/-. I feel cheated. He is cheating other people also and selling subsidized cylinders at higher rate. His mobile no. [protected].

This is to bring to your kind notice that Raj Ganga petrol pump at dav crossing lucknow filled diesel in my car of Rs 2499.92 however on paying upon card they punched 3499.92 thereby duping me of Rs 1000.
On returning to the petrol pump after seeing the msg alert from the bank for rs 3499.92 they denied everything and when asked for cctv footage the cameras too were not functional.
Kindly examine the matter and pls do revert to me

Thank u

I made a online payment for booking a cylinder using upi on 7th april. Payment of rs 945 was successful and it shows that i will recieve my delivery within 4 days. I waited for four days but did not receive so i called the customer care of BPCL where they told me that cylinder was already delivered on 9th April but actually i haven't received it. They took the complaint. My case no. Is 04338522. Please send my cylinder as soon as possible for which i have already made the payment.

Sir,
I booked a cylinder and payment failed but amount deducted and It not refund my account and I paid COD for my cylinder

Dear

Sir/ma'am

Mera naam kishan sharma me aap ke ek outlet PE petrol brvane gya ta din me 3.30 se 4 ke bich me us smay bhot tej doop aa rahi ti.

Vha pe ek employ thanda pani pi rha ta mene bola ki sir toda sa Pani pila dijiye to on hone saaf mna kr diya petrol pump pe jo dispenser lga hova ta osme bilkool gram Pani aa rha ta mene bola ki sir dispenser me gram Pani he bottle me se thoda Pani pila dijiye onhone saaf mna kr diya or os petrol pump pe office me sare employees ke liye alag se thande pani ka dispenser lga hova ta mene bola sir osme se pila do to onhone osme se bi pilane se mna kr diya mene pucha ki sir petrol pump pe thanda Pani hona chaiye compalsary he to unhone mere se galat tarike se baat krne lg ghe or jha tak muje government ke rules pta he to petrol pump pe thanda or saaf Pani hona chaiye garmiyon ke smay to please aap ispe thoda dyan dijiye

Petrol pump name : saraf brothers
License number : 23293
Address : tonk road Gandhinagar modh oposite apex mall

As i had booked a gas cylinder through bpcl application on 23.3.2022, booking id 98854. The status of that booking shows that the cylinder issued/ delivered on 25.03.2022.But I didnt get the cylinder yet. So I again booked it on 28.03.2022 and waiting for the cylinder since last week.Kindly do the needful to get the cylinder immediately..

Dear BPCL User, Thanks for fuelling your vehicle AP16TX3793 with 166.24 Litres of HSD for Rs. 17593.17 at BPCL Outlet LAKSHMI GANAPATHI FILLING STAT in Warangal on 07-Apr-2022, 1:00 AM.

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Tomorrow at timing 19:42:08 I filling petrol at pragati bharat petroleum near hamidia hospital bhopal 462001. where the service person not set price and don't show me the 0. And start filling. And final show me the price 176rs on machine that cost I paid by debit card . The give slip is misprint some latter's but I paid money ... please take some strict action against BPCL. And refund my money or give petrol of my actual 176rs price petrol...which they frouded.

I have paid 160 rs petrol in bharat petrol pump nagole but I got a quantity of only 100 rs or less

I have booked my LPG cylinder 15 days ago but I did not received yet. So that I requested you to deliver it as soon as possible.
Regards
Anil Prasad

When digital payments growing India wide, your Petrol bunk branch from Survey No 56 to 58 Suchitra, Alwal Rd, near Selectator, Telangana 500010 rejecting digital payments. I requested them to accept digital payment as I forgot my wallet, but they rejected my request with rude behaviour. They said that “ our petrol bunk don’t accept digital payments you can go wherever you want and raise the complaint, will you pay if we don’t receive the money through phone pay or google pay”. When govt encouraging digital payments how can govt organisation like BPCL can reject it. When road side bandiwala accepting digital payments what happened to this BPCL.

Please teach your staff not to behave rudely with customers as I’m a regular customer to this Petrole bunk
I request you to take necessary action on this bunk and encourage digital payments “
Petrole bunk number :[protected]

From,
Ravinder Reddy
[protected]

On 23rd Feb 2021 I tried to book LPG Cylinder through your HelloBPCL application and payment got deducted Rs.899.50.

After that I contacted your customer care many times now its been 1 Month No response.

Please help me out i[censored] can

The owner of BPCL RT kadam petroleum Barshi, tal barshi, dist solapur the pump owner not giving salary to DSM when DSM ask to owner to give my salary the owner bits the DSM by iron or wooden rod

They spilled out the petrol while filling, have taken extra charge, no air or restroom facilities. They behave with bad manners. Not given bill for the petrol.
on[protected]. 11 am.

Sir,
I have booked lpg online for which I have approached agency for my booking dated 37.03.22 (9:00am), one of the employee of hetram gas agency, Bharatpur reported that he gave my cash memo to third party. I object on this that how can you give my cash memo to anyone without producing any supportive documents, then he shouted and talk to me very rudely and said that this was his matter of concern for whom he provide cash memo. I need clarification that gas agency can provide cash memo of a lpg holder to anyone. After that he is not accepting his fault and gave me very rude reply.

Gas agency name - hetram gas agency, Bharatpur(Raj.)- 321001
Customer name - vinod kumar sharma