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1.8
Updated: Aug 16, 2025
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So far, so good. Bharat Petroleum [BPCL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bharat Petroleum [BPCL] will keep up the work and continue to help more customers with their concerns even better 🤝
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Bharat Petroleum [BPCL] reviews & complaints page 25

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V
Venkatesh73
from Noida, Uttar Pradesh
Mar 1, 2022
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By using UFill id I put petrol for my vehicle on 28/02/22..BP petrol bunk situated at chinthamani madurai..
Usually I got refunded within minutes.. but this time I was not refunded

Thanks for using UFill at BPCL's BP CHINTHAMANI
UFill Amt: Rs2015
Fuelled: Rs1551.12
Refund: Rs.460.43
Ebill: ufill.bpcl.in/r/5NGoShYZoA

Kindly look into this
Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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    V
    Venkatesh73
    from Noida, Uttar Pradesh
    Mar 1, 2022
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    Thanks for using UFill at BPCL's BP CHINTHAMANI
    UFill Amt: Rs2015
    Fuelled: Rs1551.12
    Refund: Rs.460.43
    Ebill: ufill.bpcl.in/r/5NGoShYZoA

    Yet to receive the refund amount
    Usually got refund within seconds
    Kindly look into it
    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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    Kindly guide how to apply for refund..
    Reply
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      M
      Molly Patrison
      Feb 28, 2022
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      Address: nandan van colony

      Please provide me with information to get a new passbook. how much money I will pay for a new book and what are the documents attached?
      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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        S
        sivapotu
        from Hyderabad, Telangana
        Feb 28, 2022
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        Hi, I have made a payment of 4206.34 on bharat gas today, the amount got deducted but i got error saying retry. I've completed the payment within 1 minute too. Please resolve.
        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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          S
          Sonu Bengali
          Feb 26, 2022
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          Address: 3-D, Ode Bazaar, Nagar Palika Shopping Center, Umreth, Gujarat

          We booked gas cylinder on 14th February but yet to receive any update of delivery. When we try to connect them over telephone then they used to give commitment of next day delivery for sure.
          Repeated thrice delivery commitment was done but nothing is there from their side.
          Problem is that once we receive cylinder then we need to wait 21 days for next booking then how can we manage to use a cylinder for 2 months. Need urgent resolution on this.
          Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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            P
            Pritam1228
            from Delhi, Delhi
            Feb 24, 2022
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            Address: C1-411/28 khajoori khass, delhi 110094

            My name is vibha devi, and my consumer I'd is[protected]

            I booked my gas cylinder on 10/02/2022 which was delivered on 11/02/2022 which I use for domestic work. But my gas ran out only on 24/02/2022, this has happened in the past, the gas is exhausted only for 12 to 15 days, for which I had already complained to the delivery boy for a few days, then the gas went right now again soon. expires.
            Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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              S
              Suresh Jangale
              Feb 23, 2022
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              If gas delivery boy takes delivery charges then it should be stopped.

              Address: AM-2/2 road no 22, wagale industrial estate J.B.sawant ro. Thane-400604

              I am Baburao Ramchandra Jangle. Delivery boy comes home then takes delivery charges Rs 20, again and again delivery boy has to pay Rs 20, next time delivery charges should be stopped

              BABURAO R JANGLE
              Cons no.74585946...
              +1 photos
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              P
              Preethy1022
              from Madurai, Tamil Nadu
              Feb 23, 2022
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              Place : Oddanchatram, Tamil Nadu Bypass road Bharat petroleum bunk

              Issue: Staff's are rude... Toilet Issue..water no available...

              Please take a action
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                A
                anu vaidya
                Feb 23, 2022
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                Address: Bhapkar petroleum

                That ledy at bhapkar petroleum she is not good to fill petrol and wastes of petrol . Not talking properly..
                Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                  A
                  Ash B N
                  Feb 23, 2022
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                  Address: Kaloor kadavanthra road kadavanthra bharat pertol

                  Very very bad experience to the kadavanthra petrol pump manger bad words to say costomers. And staff also thare try to attacked me. Ur not responsible for that.
                  Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                    D
                    Daaji
                    Feb 22, 2022
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                    Hi,

                    I need to raise a complaint regarding Bharat petrol pump station in Kangayam road opposite to Velan hotel and near bay grill restaurant in Tiruppur city from state of Tamil Nadu. I have filled petrol for my bike and diesel for my car last week in this station both the time fuel meter didnt rise. My suspicion was confirmed while putting petrol for my bike, they are stealing the petrol and diesel and giving 25% of fuel for the paid price. Please have a look at it. This kind of station should be closed permantrly and their managers should be suspended.

                    The theft happenend when I filled it on the first pump near entrance. Please save the people from these looters
                    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                      K
                      Kajalbasu
                      from Kolkata, West Bengal
                      Feb 21, 2022
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                      I have been denied by BPCl pump at Panihati Traffic in West Bengal though I showed the SMS with voucher code 937628 on today.
                      Please extend the validity else I lost Rs.1000.
                      Please do the needful.

                      Regards,

                      Kajal Basu
                      [protected]
                      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                        U
                        Uddesh Patil
                        Feb 21, 2022
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                        Address: SRPF KAMP BHARAT PETROL PUMP

                        Hi, my sel[censored]ddesh patil resident of jaitala nagpur
                        The petrol density of petrol pump in my area(Srpf camp ) is below the standards
                        I request you to kindly check and take further actions
                        +1 photos
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                          S
                          Sathish Kiran
                          Feb 21, 2022
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                          Fake Booking.

                          Address: Coimbatore

                          Dear Sir/Madam,

                          This is to your kind notice in recent times I’m getting LPG Booking Confirmation messages (more than 5times) which I haven’t booked. In locally people are misusing my LPG Booking. I have clearly told about this to Local office and then I have received booking confirmation last Thursday. Somebody is booking the LPG by using my details. Pl look into this and do the needful as soon as possible.
                          br...
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                          A
                          Ashish Zalavadiya
                          Feb 20, 2022
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                          Address: Huns Petrol-pump, Kamrej-Bardoli road,nansad,kamrej,surat-394180

                          Dear sir/madam
                          I am working near HUNS petroleum in a remote village area.
                          In Sunday morning i want some cash of ₹1500 for some madical emergency in my house.,
                          Banking facility is far away from village of 6-7 km long
                          So i goes to Petrol-pump to avail cash withdrawal facility and ask to dilivery boy by swipe my rupay debit card and give me cash.
                          Dilivery boy ask me some kharcha paani of ₹500 ruppe for availing such service and behaving with me like a bagger
                          I totally disappointed with tham and finally I decided not to fill a single rupee petrol from any BPCL pumps in future
                          What a rediculos service offerd by you
                          Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                            R
                            Rahul anjana
                            from Dewas, Madhya Pradesh
                            Feb 20, 2022
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                            Address: Ganga vihar dewas

                            I have booked for refill on[protected] booking no 68177 which not deliverd yet.bill of the same generated but cylinder is not delivering.
                            Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                              R
                              Raviteja18
                              from Guntur, Andhra Pradesh
                              Feb 19, 2022
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                              Address: Chowdavaram

                              Even though the prices of petrol are souring and sky-high, a petrol bunk near chowdavaram, guntur-522019 is frauding the quantity of petrol. Its very frustating not for me but for everyone when ever i gets filled there, i got scammed for 300ml for every litre but there is no other option in that area around its a single bunk in 15km stretch. They are taking advantage of it hope somebody look into the issue
                              Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                A
                                Aarthi Velumani
                                from Chennai, Tamil Nadu
                                Feb 17, 2022
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                                Booked cylinder on 7th feb till now it was not delivered also agent not picking call at all

                                Complain number: 04148434, 04151340
                                Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                  A
                                  Abhi Rockz
                                  Feb 15, 2022
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                                  Address: 4-1-34 Kalimandir Ranga reddy dist Telangana

                                  This is happening third time for me, I get a message after booking gas as delivered but I didn’t get a LPG gas cylinder please help me.
                                  Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                    D
                                    D BHARATH KUMAR
                                    Feb 15, 2022
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                                    Address: Sri siddi vinayaka gas agency

                                    I transferred my gas connection to HP gas but it is showing in the gas connection my full name is not showing plz correct it as soon as possible
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