Bharat Petroleum [BPCL] Complaints & Reviews

Bharat Petroleum Gas — Delay in home delivery

I, ramji dass consu.no.S-1666 & bkg.no.151 from Simran gas service,basti jodhewal, ludhiana contact no.[protected], 2609499. I have not received the home delivery cylinder then I go to gas office for complaint and madam reply me your cylinder will be dispatch on morning but I have not received from the 15-25 days. So what can I do ? can you solve my problem.. and action the SIMRAN GAS SERVICE, ludhiana

my bharat petroleum distributor dayal gas agency agra (up) distributor is was picking the phone from last 0ne month when we went to the shop the shop was closed and after 3 days they booked my no. and date[protected] they suppied my cylinder .but the hocker was asking the 50 rs. extra when my mother denied for it .his behavier was very rude and threating us so pls look into the matter and do the needful. my gas connection no.is SD-5350
THANK YOU GAURISHANKER DIXIT

reply to karo

kuch din pahile hamane silender book kiya tha uske bad unka ladaka 4/1/2012 ko ghar aaya tab hamara silender tha to hamane kaha ki bad me lege or jab lene gaye to kaha ki tumane 1/4/2012 ko silender liya he.
phi o silender kaha gaya black me becha kay please reply me.
aur unka office staff bhi bahot rudly bat karta hey. please ap jaldsejald kuch strict action le

Gite Somnath
[protected]
Dealer Name.Rajaram Gas Agency.( Dhankawadi, Pune.)
User Id Is.42901.

HI

i have booked the cylinder on 26/11/13 and not received till date (18/12/13) i dont know how they manage there staff. Staff of rajaram gas agency katraj are so un professional that they never respond to the calls and they have a standard answer of it will be done when no body knows. They are all useless. ANIL CHAND

Bharat Petroleum — PUMP RELAY NOT WORKING

DISEL MLDCO PUMP RELAY IS NOT WORKING DIS IS MANIKANTA FILLING STATION, JAMY VIZIANAGARAM DIST.
SO PLZ COME SOON TO REPAIR IT THERE WAS A PROBLEM IN DISEL PUMP, RELAY IS NOT WORKING

manikanta filling station — pump relay is not working

disel mldco pump relay is not working, electrical problem may we think so plz come as early as possible
thanking you sir
manikanta filling station

From : Aush Anil Shankarrao Gajbhiye
A-02, Sarvoday Heights, Near Dy. R.T.O.
Sahyadri Nagar, kalyan (East)-421 301.
Mobile : +91 [protected]/[protected]/
[protected]
E-mail : samyak.[protected]@gmail.com/
gajabhiye.[protected]@mahavat.gov.in
Date : 26.01.2012

To,
The Regional Manager
BPCL, Mumbai..

Sub: NON SUPPLY OF REFILED LPG
Ref : Mrs. P.A.Gajbhiye
Costomer No. 20708

Respected Sir,

With reference to the above subjects, I hereby submitting that, I have booked for the refile of the empty LPG cylinder, after the expiry of 21 days of the previous delivery, as per the order of DISTRIBUTOR, GURUKRUPA GAS AGENCY, on dt. 21.01.2012, not giving the booking No. & stating that the delivery will be done within two days. But till date, neither delivery of the refile of LPG has been made from my LPG distributer M/s GURUKRUPA GAS AGENCY, having their place of bussiness at 5, SHREE GAJANAN APT. THANGEWADI, KALYAN(W)-421301, nor any communication is received from him, or from else where. At present my both the LPG cylinders becomes empty on dt.24.01.2012. Let me know, where from I have to purchase the refiled LPG cylinder, to carry on my cooking. Whether I have to stop my cooking till the date of delivery of cylinder or to stay on for fast. On what ground you have generated this bloody rule to book for the refile of LPG after the expiry of 21 days from the delivery of the previous delivery. Get me the copy of such rule passed, and the copy of G.R. I will pay for that. Please refere the judgement given by, Hon'ble Court i.e. DCF- Mukatsar also decided on dated[protected] that booking of LPG cylinder should be done without any restriction of 21 days after last refill/delivery in complaint case of Raj Pal Sharma.
We are living as Joint family. One gas cylinder is comsumed within 15 to 20 day being winter season. After booking, this bloody distributor taking the time of 10 to 15 days for the delivery. How it possible for us, to manage the cooking gas. The complaint against this Distributor was already lodge in written at Mr. CERMEN D’COSTA, the regional Manager, BPCL, MUMBAI on date. 24.12.2010. I think, no any action was taken on this bloody distributors. This Distributor is now insisting for the purchase of HOSE pipe, sometime insisting for change the STOVE, some times demanding money by way sending repairer sman. This results the injustice with the consumers & harrashment to the public. The function of your Distributors is only to distributes the your gas, and nothing else.

Now you are hereby kindly requested to give the direction to supply immediately the two refiled cylinder which are empty as on date, & take the immedite action against this distributor to cancel his distributorship, as harrashing to your consumers. Otherwise there will be no any other substitute before me but to file the complaint against your company at Consumer court and Human Right commission & publication to print & electonic media, also to file the FIR at the concern Police Station for the mentally and Physically harrashment to your registered consumer, intentionaly avoiding to supply the refile LPG gas cylinde by your distributor, which is crime under Indian Pinal code & Criminal Pinal Code, & will be cost on you, without giving further opportunity, kindly to be note.
Your fast action in this regard is highly appeciated.
Thanking You

With hot regard.


( GAJBHIYE A.S.)

FROM,
SARANG P. SHINDE, WAKAD, KASPATE WASTI, NEAR VITTHAL MANDIR, PUNE 411 057.
MOB NO : [protected]/[protected].
MAIL ID : sarang.[protected]@tatadocomo.com & [protected]@yahoo.co.in


To,

Regional Manager,
BPCL,

SUB : NON SUPPLY OF REFILED LPG
REF : PRALHAD H. SHINDE
CUSTOMER NO : 01147

Respected Sir,

We have lots of problems while getting refilled cylinder from Ratan Enterprises, Bharat Gas Distributors, Old Mumbai - pune road, Sr. No. 26, Rahatani, Pune 411 027. Basically they were never fulfill the norm of delivery after booking. We always book our cylinder after 21 days from last delivery, but after that also we will not get delivery till 15 days. This is happening on regular basis.
At Ratan Enterprises no body talk properly with customers. They always having the practise of giving casual reasons like already sent your LPG, but practically it is given to somebody else. Because delivery boys always ask for additional money. They always follow this process.
Also nobody over there accept our complaints. Few days back in local newspaper they have announce the committment of delivery within 4 days. But truth is something else.

So our humble request is kindly look into this...

Thanks & rgds

Sarang Shinde

sir. ptc gas agency angul delibers the cylinder after 20-30 days of booking and next booking after 21 days from delibery.pls look in to matter.there is no rule. thanks.
D.N.PANDEY
CONSUMER NO .7712

COMPLAINT AGAINST FOR THE DELAYED DELIVERY OF THE CYLINDER REFILLING MORE THAN 20 DAYS

WITH DUE RESPECT I WANT TO SAY THAT I AM A CONSUMER OF YOUR BHARAT GAS AGENCY, SOBHAGAYA GAS AGENCY KONDLY NEW DELHI. MY CONSUMER NUMBER IS 25731 BY THE NAME OF MR PURSHOTAM LAL HOUSE NO EXTRA 35/78, HIMMATPURI HAVE BOOKED A DELIVERY FOR THE DELIVERY ON DATED 09.10.2011 AND BOOKING NO.13626490. BUT THEY NEITHER SEND ME ANY DELIVERY AT TIME NOR GIVE ME SATISFACTORY ANSWER ABOUT THAT. I HAVE TRIED MANY TIME ON PHONE FOR DELIVERY BUT THEY ANSWER THAT TODAY YOUR DELIVERY WILL BE SEND TO YOU BUT THEY DIDN’T SENT. I AM IN VERY MUCH TROUBLE. TELL ME IS THIS TYPE OF ATTITUDE IS APPROPRIATE WITH THE CUSTOMER?

SIR,
I AM THE CUSTOMER OF BHARAT GAS I AM NOT GETTING PROPERLY GAS SUPPLY . I COMPLAIND THE GAS MANAGER BAL KISHAN BUT HE DID NOT GIVE ME ANY RESPONCE. I REQUEST YOU TO PROPER GAS SUPPLY PLS HELP ME. MY CUSTOMER NO. 31052 BAGRIA GAS SERVICE CODE NO CC551818

sir my name is mahaveer prasad swami from sardarshahar churu, my customer id is 17131
i am regular and honest what about their honesty
21 days period is long enough for my big family
but they dont give me any celender before45 days later and argue with us
what i do now
ph [protected]

I am costomer of bharat gas not supply of properly no responce of gas agency (nohar, rajasthan) my I.D.8192 pls help

my book gas con no 16027 brij mohan

thek hi hai

sadasiba mohanty jajpur road nahaka gas boking cons.no is 33341 mobile number [protected]

dear sir,

i am a consumer of bharat gas detail as follows

ID No - 7264
Name- Om Prakash s/o Kishori lal
Agency- Hailey Mandi Gas Agency

sir i booked my cylinder on first week of feb and my delivery date is 12th feb-2014. But i have no received yet.
I am contacting again and again but nobody care about this at agency. Please take urgently action about this

regards,
sandeep saini
mob-[protected]

priyanka gas limited — Gas not received

Ref No. 8142487 dated 12-April 2011- Not reveived
Ref No. 7048825 dated 1-March 2011- Not reveived
Priyanka Gas, Kashmiri Gate, New Delhi didn't supply any cyclinder till date but as per the computer statement shown by them that the Gas was dilivered on 11th march 2011 & 26th April 2011. Kindly inquire about it.

Thanks

Ram Dutt
28,MS Type-III, Timar Pur, New Delhi-54
Gas connection no.15280
Mobile No.[protected]

no delivery of gas — no delivery of gas

Dear Sir,
I take the booking of gas in H.P on date 27/01/10 in booking no. 284144, but I can not receive the gas till date.
My consumer no. - 626166
Consumer name- Savitri Devi
Address:-
A/1,621, JJ COLONY
MDANPUR KHADER, DELHI -76
PLS TAKE THE ACTION THE MAIL & TAKE THE DELIVERY AS SOON AS
I SHALL BE THANKSFUL FOR THIS

LPG — NOT GIVING LPG GAS

DEAR SIR ,

MY GAS BOOKING NUMBER IS 21. DATE[protected]

CUSTOMER NO-K 7800

MY CONTACT NO- [protected]

GAS AGENCY - MINI GAS AGENCIES KUNDARA,PHONE-[protected],[protected]

please send my gas sir, always booking 50,55 days after getting gas.i contact to gas agency but
there is no response , they are not giving any receipt of gas delivery.my last booking date[protected]
still we are not getting the gas. kindly attention this case sir .

yours faithfully
Manu.j

Bharat Gas — NON DELIVERY OF LPG GAS

DEAR SIR,
I HAVE BOOKED MY LPG GAS ON 16.09.2010 THROUGH MOBILE MESSEGE. MY REF. NO. IS 3285440. BUT I HAVE NOT RECEIVED MY GAS TILL DATE (25.09.2010) . AND NOBODY ARE PICKING UP PHONE IN BRANCH. WHAT TO DO. PLEASE HELP ME. I AM A PVT. SERVICE HOLDER. SO I AM UNABLE TO GO BOOKING OFFICE EVERY MONTH.
RAJESH GUPTA

Bharat Gas — lpg gas

dear sir,mera vivran nimn parkar hai.-----
gas egency--dammo enterprises
consumer no.---27688
consumer name---manoj kumar
e.mail.[protected]@gmail.com
mobile no.--[protected]
sir,mera gas cilender booking no[protected] date[protected] hai,lekin baar-baar reminder dene baad bhi aaj abi tak bhi gas cilender nahi mila hai.

dear sir, mera vivran nimn parkar hai.-----
gas egency--dammo enterprises
consumer no.---27688
consumer name---manoj kumar
e.mail.[protected]@gmail.com
mobile no.--[protected]
sir, mera gas cilender booking no[protected] date[protected] hai, lekin baar-baar reminder dene baad bhi aaj abi tak bhi gas cilender nahi mila hai.

I AM THE CUSTOMER OF BHARAT GAS I AM NOT GETTING PROPERLY GAS SUPPLY . I COMPLAIND THE GAS MANAGER BUT HE DID NOT GIVE ME ANY RESPONCE. I REQUEST YOU TO PROPER GAS SUPPLY PLS HELP ME. MY CUSTOMER NO. IS 65030...& YOUR TELEPHONE ALLAREADY BUSY


main monday se call kar raha hu lekin muze ko phone khali nahi mill raha hai aur maine wensday ko subha ph kiya thea lekin kisine uthaha ya nahi

to muze app ka number change kiya hai to muze no de do

I AM THE CUSTOMER OF BHARAT GAS LAST 4 DAYS CALLING TO BHARAT GAS SUPPLIER AGENCY (AMARDEEP GAS AGENCY) BUT DID NOT CALL RECEIVING I TRY 8 LANDLINES CONTACT NOS BUT NOT RESPONSE MANY NOS NOT WORK OR MANY NOS BUSY HOW TO COMPLAINT REGISTER GAS LEAKAGE.IN CASE ANY PROBLEM IN MY HOUSE WHO IS THE RESPONSABLE . I REQUEST PLZ HELP ME
MY CUSTOMER NO VG 25846

I REQUEST PLZ HELP ME NEW CONNECTION CHARGE

9 days have passed, still not received cylinder. They are not picking up the phone, goes ringing everytime. Really very bad service of AMARDEEP AGENCY, GOVANDI...!!

1) Not receiving the phone and always phone will be keep on hold.

2) Not answering properly. talking very roudly.

3) Not customers satisfaction answer would be given.

4) I sugusst if they shall not given the proper service to the customer, then please handle all the responsibility to some one else.

Delay in delivery, Non picking up of Phone, Non Acceptence of Consumer Numer of Gas Cylender till 21 Days
my Name is Bhavna Dalvi Consumer no. 64117,
Amerdeep Agency is very poor and cheap agency of Bharat Gas. our both cylinder has empty, and we are taking follow up from last month but still no responce from them.
i requested to Bharat Gas kindly change the Agent or do the needful as early as possible. can you imagine how could we manage without Gas?

Below is the details of Agency Address and Numbers to verify the same
Amardeep Agencies
Address:Gala number B-14 Arjun Centre Govandi Station Road Govandi East Mumbai 400088
Phone:25562188, 25567275, 25563388, 25504522, 25563389.

I AM THE CUSTOMER OF BHARAT GAS LAST 13 DAYS CALLING TO BHARAT GAS SUPPLIER AGENCY (AMARDEEP GAS AGENCY) BUT DID NOT CALL RECEIVING I TRY 8 LANDLINES CONTACT NOS BUT NOT RESPONSE MANY NOS NOT WORK OR MANY NOS BUSY HOW TO COMPLAINT REGISTER GAS LEAKAGE.IN CASE ANY PROBLEM IN MY HOUSE WHO IS THE RESPONSABLE . I REQUEST PLZ HELP ME
MY CUSTOMER NO 65020

I AM THE CUSTOMER OF BHARAT GAS.

BHARAT GAS SUPPLIER AGENCY (AMARDEEP GAS AGENCY) AND THE ONE SERVENT OF (BHARAT GAS) FROM {AMARDEEP GAS AGENCY} HIS (REGARD NO: E53) (NAME IS: R MUKHM) AND (HIS TREVEL LODER NO: MH-03 AH.4976) HI IS VERY CHEAP MAN AND IH WAS TAKE EXTRA DILVERY CHARGE (RS.20 TO 50).

IN RESINDETAN AREA THOSE HAVE A DUBBLE ROOM THEN HI TAKE RS.40 TO 50 EXTRA CHARGE AND THOSE HAVE A SINGLE ROOM THEN HE TAKE A RS.20 TO 30 CHARGE.

SO NOW I M ASKING TO BHARAT GAS AGENCY ONER THE DID NOT GIVING THIS SELLARY A WAT IF THEY GET THE SELLARY THEN WHY (R MUKHM) WAS TAKE A EXTRA CHARGE FROM CUSTOMERS


MY NAME > ASHWIN SHARMA

iam ramdas iwant new line of bharat gas mankurd 17/10/2012 ph, no/[protected]

Non picking of phones (Tried all numbers confirmed by them during actual visit) even after repeated attempts for several days. Please suggest a way out.

DEAR SIR,
THE BHARAT GAS CLAIMS TO DELIVER THE GAS-CYLINDER TO ITS CONSUMER WITHIN 24 HOURS OF BOOKING.
HERE,WE ( Client no- 23305, DISTRIBUTOR CODE- 561852) HAD BOOKED OUR CYLINDER FOR HOME-DELIVERY
ON[protected] AT MY DEALER ''SAHKARI GAS SERVICE'' NEAR RAILWAY EMPLOYEES CONSUMER, COPRATIVE SOCIETY.GONDA U.P.

hi i m custmer of bharat gas at banaganapalli they selling gas cylinders in black.
in banaganapalli the gas delivery time takes at least 40days.
pls take immediate action on this Balaji Gas Agency (Banaganapalli.)

PLZ LET US KNOW, HOW CAN WE CONTINUE THE RELATIONSHIP WITH YOU IF WE ARE NOT GETTING PROPER SERVICE FROM YOUR SIDE AND NOT EVEN PROPER REPLY ON PHONES. THE BEHAVIOUR OF YOUR EMPLOYEES WITH US IS WORST.
Distributors code:LNo:119512
Balaji Gas Agency At Banaganapalli-518124,
Kurnool District,
Andhrapradesh.

bharat gas (LPG Cylinders) — Selling LPG Gas Cylinders In Black

hi i m custmer of bharat gas at banaganapalli they selling gas cylinders in black.
in banaganapalli the gas delivery time takes at least 40days.
pls take immediate action on this Balaji Gas Agency (Banaganapalli.)

PLZ LET US KNOW, HOW CAN WE CONTINUE THE RELATIONSHIP WITH YOU IF WE ARE NOT GETTING PROPER SERVICE FROM YOUR SIDE AND NOT EVEN PROPER REPLY ON PHONES. THE BEHAVIOUR OF YOUR EMPLOYEES WITH US IS WORST.
Distributors code:LNo:119512
Balaji Gas Agency At Banaganapalli-518124,
Kurnool District,
Andhrapradesh.

PLZ LET US KNOW, HOW MENY DAYS IT WILL TAKE TO GIVING TRANSFER CONNCTIONS IM WAITING FROM LAST 20 DAYA THEY ARE DID'T RESPOND STILL NOW . HOW CAN WE CONTINUE THE RELATIONSHIP WITH YOU IF WE ARE NOT GETTING PROPER SERVICE FROM YOUR SIDE AND NOT EVEN PROPER REPLY ON PHONES. THE BEHAVIOUR OF YOUR EMPLOYEES WITH US IS WORST.
Distributors code:LNo:119512
Balaji Gas Agency At Banaganapalli-518124,
Kurnool District,
Andhrapradesh.