Bharat Petroleum [BPCL] Complaints & Reviews

VERY GOOD SERVICE. MY CONSUMER NO. IS 1608 AT PTC GAS AGENCY, ANGUL

GOOD

DEAR SIR,
THE BHARAT GAS CLAIMS TO DELIVER THE GAS-CYLINDER TO ITS CONSUMER WITHIN 24 HOURS OF BOOKING.
HERE, WE HAD BOOKED OUR CYLINDER FOR HOME-DELIVERY
ON 26/06/2008
THE DELIVERY HAS NOT TAKEN PLACE DESPITE OUR DAILY
REMINDERS TILL TODAY i.e. 15/07/2008
consumer no.14559
agancy-saluja gas agancy
adress-sanoli road panipat(hry.)

I am a customer of bharatgas service my consumer no. is 17983 and distributor name is Vijay Gas Agency and agency code is 113597. Home delivery of this agency is never good. Whenever I book to the refill they never reach to my house well in time. When I complaint in this subject they behave rudely. I am helpless to take refill in black. Kindly help me.

I have never seen in my 10yr working exp such a worst, indisipline, un cultured, non proffesional employee, no proper comunicator who sits in front desk, all roudies un educated service boys who doesnot have basic sills, the more painfull is that such organaisation is associated with the trusted company like Bharat gas.(Suggestion-Please take out 'BHARAT")Dont misuge the name.The agency called Rasmi Agency.Propritor is Mr harish.

Since last 3yrs i am having this connection, the painfull story started from there,
Every moth required 100calls 10time need to visit the office to get cylinder, This moth after doing that still i am yet to get...
when i will be getting??????????????? left to god

Thanks the bosses who is operating this agency 'tushii great hoo'.
The great management hats of to you all.

Thanks & Regards
The most desatisfied customer of yours

Ajaya Ratha
Consumer No 19828
Mob No [protected]

booked gas for home delivery on 23.12.08 (Booking no:06 )but till today 03.01.09 not deliver. Whenever i make phone call to their representative, he says tomorrow must be delivered. I am very sorry to say we are facing much problem due to this type of service and it is regular happening with HP. My Gas Agency name is Reliable Gas Agency Allahabad. U P

27/12/2008
I had booked cylinder on 29/12/2008 at Tejaswini Gas Service, Sinhagad Road Pune 411030. Still up to today, I have not received the cylinder.

IN SPITE OF MY TEO EARLIER EMAIL COMPLAINTS I HAVE NOT RECEIVED ANY COMMUNICATION TILL DATE FROM YOUR END NOR THE DISTRIBUTER HAS RESTORED THE SUPPLY. I AM FORWARDING THIS FOR ANY SOLLUTION.

NAME OF THE CONSUMER M V RAMANA
CONSUMER NO 40126
BHARAT GAS DISTRIBUTER VENKATARAMANA AGENCIES
AMARAVATHI ROAD
GUNTUR 522005
DATE OF BOOKING 28 TH NOVEMBER 2008
STATUS AS ON THIS DATE (06TH FEB 2009) NOT SUPPLIED
REASONS NOT SPECIFIED
MOBILE NO [protected]
ADDRESS MIG 18, APHB COLONY GUNTUR

FURTHER I AM TO STATE THAT THIS IS NOT MY PROBLEM AND IS COMMON TO ALL THE BHARATGAS CONSUMERS IN THE SPECIFIED AREA( THERE ARE AT ABOUT 1000 CONSUMER TO BHARATGAS. THE SAME MAY ENQUIRED DO THE NEEDFUL.) IT SEEMS THAT THE DISTRIBUTER IS THE CLOSE RELATIVE OF THE LOCAL MEMBER OF PARLIMENT FROM GUNTUR SRI RAYAPATI SAMBASIVARAO AND NO ACTION IS TAKEN IN THIS REGARD. HOPE AND WITH UTMOST GOOD TRUST FOR RESTORING THE SUPPLY IN STEPULATED TIME FOR ALL THE BHARATGAS CONSUMERS IN APHB COLONY GUNTUR.
M V RAMANA
[protected]@yahoo.co.in
mobile no [protected]&[protected]

DEAR SIR,
I AM CONSUMER NO.7969, HAVE BOOK GAS CELLENDER ON 05.03.2009, BUT NOT RECIVED TILL DATE. KINDLY TAKE THIS MATYTER ON TOP PRIORITY.
REGARDS
ROOPESH

dear sir,
Mine consumer no.Q26585 and dealer name is ASHOKA STORE MALVIYA NAGAR .

I have booked cylinder fiftten days before but their are no response .

Please do favoure.
Thanking you
Prakash mishra

lpg gas booked 20 days ago not deivered so far

Hi,
We have booked for a GAS booking for House hold LPG to Mahalakshmi GAS agencies, Dealer of Bharat GAS on 19 Dec 2009. Even now it is not delivered. People who are sitting in office not able to control/ coordinate the delivery boys to deliver them in time. Even they do not have a minimum courtesy to give priority for long outstanding customers. Delivery boys are much stupid guys, they even lieing to us.
Our GAS code no is M10928.
Hope somebody who is monitoring these complaints can instruct people at the agency.

Dear sir/ madam,
I am the resident of vasco da gama, Goa. we have a connection of Bharat Gas and the agency who supply us is Yashodha Gas Agency. We have booked our Connection on 26th December 2009 and till date they have not supplied the Cylinder. During this period we have been continously calling them atleast twice a day and the reply is constant " we will supply it tommorrow morning". This is the same story of every month and we are fedup of this services. I hope you will take necessary action and save us from the torcher.

Regards Rema Rudradevan

EVEN COMPLAINTS COULD NOT BE LODGED THROUGH INTERNET WITH BHARATGAS. NOT ACCEPTING COMPLAINTS. IT IS GIVEN AS --FEEDBACK COULD NOT BE SEND--- THEY SHOULD FIRST DEVELOP THEIR KNOWLEDGE IN ENGLISH GRAMMAR AND THEN THEY SHOULD TONE UP THEIR SERVICES ALSO.

Dear Sir / Madam,

I've ordered a gas cylinder from Bharat Gas on 26277304 at their agency in CR Park, more than 2 weeks ago. Despite several reminders and even having gone there myself i still do not have a gas cylinder. Could someone please help me. My consumer no is 17880.

Regards,
Cdr. S.D. Sharma
[protected]

Dear Customer help desk,

Once week back had gone to Bharat Gas office met Ramkrishnan customer service. I told him I want new connection he called Distributor Mr. Venugopal RJ Gas code is 631804, They were insisting me to purchase Gas stove & other home appliances from their office. My requirement was 4 stove busrner but didn't had for 4 days I asked them arrange mean while my collegues gifted me this stove within 10mins immediately I informed them I dont require Gas stove they said ok. When I went to have connection form to be filled up at thier store no one was responding & they asked me to speak to Mr.Ramakrishana customer help desk of Bharat Gas even he was insisting me to purachse gas stove I explained him everything but he didn't listen anything and he gave one area sales Manager number Ms.Sandhya I explained everything to her she said no one can force you to take the bruner for new connection she talked to RJ gas customer service and agreed and they we me Domestic Gas Customer card. Now they have to deliver the Gas cylinder and they have to inspect the hot plate. I had called Ms.Lina arrange the same for today evening morning she said ok now when I called her she is saying now it is not possible I dont have deliver person and the owner this agency gone for lunch he will come after 6pm we can not help you. This is the way to treat customer I have paid money yesterday itself but they not ready to talk in proper manner too. It is total customer harrasement . Is it compulsory to buyhome appliacne from disrtibutor to get the connection.

I need reply for this even I am also in customer service in 11 years we never behaved like this with anyone.


Regards,

Jayshree AN
[protected]

had Booked for the refilling of LPG cylinder on dt. 20/03/2010 but yet today on 04.04.2010 there is not any response and nobody ready talk to us from the distributor of M/s. BharatGas Service, Gajraula U.P.

I have booked my gas on 16th of feb 2010. wherein the dealer of Bharat Gas at Vashi had promised me to send the gas in a day or two. Today on 8th Aplril 2010 when i call them they say the same thing that we will deliver it tomorrow. I have called up the Dealer around 20 times .. and i get the same answer of tomorrow. Now they have changed the date too in their database and tell me that i have booked it on 31st march. I had called them in between when they had told me that the gas had been delivered but i wasnt present. But they did not leave any receipt of the same. If this is the way people have to suffer from these people it is ridiculous.

I have booked my gas on 23rd of March 2010. wherein the dealer of Bharat Gas at Harinavi, South 24 Parganas, Kolkata had promised me to send the gas in a 15 days. Today on 8th Aplril 2010 when i call them they say-You will get after a week.Now, They disconnect my phone after receiving.This is not new problems.They have done before several times same problem.I want to my service properly.I have many trouble due to less of gas.My consumer no. is 9590.
Pl. do this properly and necessary.

sir i hav booked gas before 45 days and still on 23-05-10 it is undelivered n also the staff is misbehaviouring with us and my docket no is 1834...

u shld change the agencies of ravi nagar gwalior to another staff

haan ye ravi nagar agency waale misbehave hi karte h hardam

My consumer no 8066. I booked on 27/05/10. Even after 10 days they are not supplying gas

Dear sir,
i am a customer of surya gas aggency which is located in Najafgarh, New delhi. i want to say that have booked a cylinder throw on line booking system on date 03-07-10.my booking no. is 1784266.sir i have not found any cylinder till date but online service system showing i have collect that cylinder on dated 09-07-10. So please check that fault and provide me a cylender immediatly. thank you

Sir,
I GKP SREEKUMAR (Cons No 3430) booked cylinder at Bhaskar Gas agencies.Even after two weeks they have not delivered cylinder. The counter state that west hill delivery boy is on leave.
I suspect some foul play since Onam season and have all the reason to believe that they must have swindled the delivery.The agency has defaulted before also by not delivering gas on time.
Please look into the matter.
B-1,Malabar Gardens,
TP Narayan Nair Road,West Hill
Kozhikode-673 005. Mob no [protected](Kerala)

booked gas for home delivery on 03.08.2010but till today23.08.2010 not deliver. Whenever i make phone call to their representative, he says that gas is short. you will have to take gas from gowdon. it can not delivered at home. from there we force to buy pocktes of tea of Rs.30 wich market cost is only 23Rs.We have to pay Rs.280 for one gas cylinder. He says that these ere come from compeny and you have to buy other we will not give you gas. I am very sorry to say we are facing much problem due to this type of service and it is regular happening with bharat gas. My Gas Agency name is M/s.Sheed Prem Pal Singh GAS AGENCY Khair (Aligarh)
Suneel kumar

Whenever I want to book gas on M/s. shaheedPrem Pal gas agency(cc no. 521713) and make phone call to their representative, he says that gas is short. you will have to take gas from gowdon. it can not delivered at home. from there we force to buy pocktes of tea of Rs.30 wich market cost is only 23Rs.We have to pay Rs.280 for one gas cylinder. He says that these ere come from compeny and you have to buy other we will not give you gas.It is common problem not only mine. If any say something then he says i do not give you gas.

my consumer number 35124 bharat gas distrubtor name madam enterprise near maruthi nagar bangalore. i have booked my cylinder on sep 22 till now gas has bot dilvered . 18 days over now mysecond cylinder also empty . please take strict action on distubutor so that noe customer suffer like this.

Dear Sir,

This is to let you know how I have been made to wait for a cylinder since the 27th of September. I must have called them (Ratan Gas agency) near Rahatni... every single day since four days and everyday they say that they'll send it to me the next day.
My consumer number is 025134. When I first booked for my cylinder, they said that I would get it within five days. But I waited for a week and the next day I was away from home when they had come. And when I got back ..I called them up and told them that I was away and they said that I had to book again...If anyone books for a cylinder ..does that mean we have to be there 24 hours every single day till they deliver us the cylinder...My last cylinder was delivered on the 28th of July. I did tell them that but they were not ready to listen. I have the signature and date on the booklet.
Kindly help and see that the people working under you do a proper job.
Thanking you ..and hoping you'll do something about it,
Sincerely,
Mrs. Sunita Vijay.

I have a DBC connection and I booked for domestic refill on 10th of September and got delivery on13th October and again I booked my cyclender on 16th of October through ebharat gas.com and my ref. No. is 3858731 dated 16-Oct-2010 and yet not get refill. Please suggest me what should I do know.

THIS IS COMPLAINT IS REGARD TO THE GAS AGENCY IN OUR AREA ENTIRE PEOPLE OF THIS AREA SASANE NAGAR,HADAPSAR.PUNE. Ms.ADITHYA GAS AGENCY.
ARE FED UP OF THIS AGENCY ..WHILE BOOKING THEY GIVE ASSURANCE OF DELIVERY WITHIN 10 DAYS BUT EVEN AFTER 16..DAYS GAS IS NOT DELIVERED.
I AM CLUELESS WHERE I SHOULD REGISTER COMPLAINT AGAINST THIS AGENCY....

Sir,

The Bharat Gas agency in Kasaragod town, Kasaragod, Kerala is become one of most treacherous agency by giving false promises of delivery of filled gas cylinder after 45 days of booking in their area.

They maintain fair amount of stock as per their stock display displayed in their office. But, whenever the consumers approaches for the filled gas, they used to answer that the stock is not available and they are waiting for the replenishment of stock from their regional office. The load of truck/lorry is not yet arrived/supplied their required filled gas.

When we notify about the stock position displayed in the board, they used to answer that it is defective. But, they do not mention the same in the board. While contacted their regional sales manager, he also blindly ask to wait for the delivery about 2/3 days. The complaint book also not available to register the complaint. But, it is given at the pressure of consumer from their hidden cabin.

Therefore, we request to take necessary step to correct their long delivery schedule and maintain regular timely supply of filled gas at the most satisfaction of all consumers.

Thanks and regards
A. K

DEAR SIR/MADAM
THIS COMPLAINT IS AGAINST KANSAL GAS SERVICE RAMAN ,MY CONSUMER NO.2501 S NO.2149178 NAME OF RAM PAL S/O JAGDISH RAI R/O RAMAN (BTI) PUNJAB I AM BOOKING A GAS CYLENDER LAST BOOKING DT.3.11.2010 DELIVERY DT.16.11.2010 FRESH BOOKING DT.22.11.2010 NOT DELIVERY OF GAS CYLENDER TILL DATE I GO AT AGENCY MR SAT PAL IS DEAL ME I AM NOT A EMPLOY OF YOUR, I DID NOT DELIVERY TO YOU ,OUT OF MY OFFICE,GO ANY WHERE DO ANY THING DO COMPLAINT TO ANY OFFICER
THANKS
RAM PAL
[protected]

sir
I had Booked for the refilling of LPG cylinder but yet today on 12. 1. 2011there is not any response my card no. 10368 address parmod kumars/ sh dalip kumar gobind nagari st no .5 chowk 1 abohar distt. ferozepur mobbile no [protected]

DEAR SIR,
THE BHARAT GAS CLAIMS TO DELIVER THE GAS-CYLINDER TO ITS CONSUMER WITHIN 24 HOURS OF BOOKING.
HERE,WE HAD BOOKED OUR CYLINDER FOR HOME-DELIVERY
ON 08/01/2011 of Connection No. 2575 (Kalyan Gite) at Nimar Jyoti Gas Agency.
THE DELIVERY HAS NOT TAKEN PLACE DESPITE till today 24.01.2011. Always the delivery has upto 8 to 22 days.

DEAR SIR,
THE BHARAT GAS CLAIMS TO DELIVER THE GAS-CYLINDER TO ITS CONSUMER WITHIN 24 HOURS OF BOOKING.
HERE,WE HAD BOOKED OUR CYLINDER FOR HOME-DELIVERY
ON 08/01/2011 of Connection No. 1282 (royapuram) at Balaji Gas Agency.
THE DELIVERY HAS NOT TAKEN PLACE DESPITE till today 24.01.2011. Always the delivery has upto 20 to 25 days.

sir
I had Booked for the refilling of LPG cylinder on dt. 04/01/2011 but yet today on 27/01/2011 there is not any response and nobody ready talk to us from the distributor of M/s.LAXMI ENTERPRISES in Bhubaneswar (ORISSA) Talk to us ref.no.7896. there is not any response and distributor call to Tel. No.[protected], 3267545, 2557372, 2010222not response that solven this matter argent.Please, my cylinder is finished last 2 days.
thanks.
Deeptivanu Mallick
Cons. No. 7896
Plot No. 227/1, Lane-9, Road-1
Jagannath Vihar, Baramunda
Bhubaneswar-751003, Orissa
[protected]

Dear Sir
I had booked a cylinder on 16/12/2010 .Its more than 45 days& have not yet received the cylinder. Till date I made more than 10 calls to the gas agency (Thaliadan Gas Agency Ottapalam customer code 621870) and remained them .Its of no use.Whenever I make a call I get the answer "it will be delivered toyou by within one week " But today it is not delivered

Our CONSUMER NO is TGA7497
SV NO& date 6450562 1/3/1995

I Tej Singh resident of 2/105- A kilokri, new delhi 110014have Bharat gas consumer No 6971

Distributor Code 113579 Rahul Agencies, Jangpura, new delhi facing a strange problem whenever i like to book Gas for refilling cylinder it is replied that u have already booked and i can book after 10 or 15 days. i fail to understandwho books my gas no 6971 it must be nexus between jangpura staff anddelivery man.I always get cylinder refilled at there whims and fancies or i have to get it from black market.

Above things are repeated with connection no. 13510which is in the name of my daughter living in ground floor in same address; I like to book on line always but when i ask jangpura staff Rahul agencies
landline no. [protected] there reply is it is already booked. please look in to the matter and make sure no one misuse above connection at there choice. if no action is taken i will go to law authorities and responsibility will be yr.

My Consumer No. is AA-28778 M/s BHARAT GAS SERVICE Bharat gas distributer, badarpur new delhi-110044 regret to inform you that no body phone pick for long time any time phone is busy busy The gas was booked ON 21/03/2011 inspite of repeated demands.
I request you humbly that kindly look into the matter and pass necessary order to Agency.

Manoj Kumar
H.No-1459 , Gali No-E53 , Molar Band Extn.,Badarpur , New Delhi-110044
Mobile :-[protected]

Sir,
I had booked for the refilling of gas cylinder on dt. 08 march, 2011 there is no any responce and nobody ready talk to us from the distributer of Navjeevan Gas Agencies on Byculla, Mumbai (Maharashtra). My online booking ref. no. 6457485, dt. 08.03.2011, 1st feedback ref. no. 126027, dt. 18.03.2011 & 2nd feedback ref. no. 126414, dt. 22.03.2011. I have allready facing a strange problem beacuase my cylinder is finished last 14 days then solve this matter urgently. So send me the gas cylinder today it self.
thanks.

Sunil Lokhande,
Laxmi Bldg., 616/N, Room No. 15,
N.M. Joshi Marg, Byculla (W),
Mumbai - 400 027
[protected]
e mail id - [protected]@yahoo.co.in

R/sir
i beg to say that,i am living in ujjain,n i have the "GAS CONNECTION" of "BHARAT GAS"...the cmpny is not providing me the gas cylinder at the time,according to the company rules....according to the company the cylinder should be deliverd within 25 days....but when i was tryng to complaint against the frnchises,they are tryng to take the physical action against me..n tryng to blackmailling of my family.....sir i feel very insecure...the name of the gas egency "SUVIDHA GAS EGENCY".....
ADDRESS :"SANWER ROAD UJJAIN (M.P).
THE NAME OF THE FRANCHISE "MR.ANUPAM"......!!
THE NAME OF THE NODAL OFFICER "MR PUNIT DIKSHIT".......MY CONSUMER NUM IS "7550"........AND THE GAS CONNECTION HOLDER NAME IS "MR.HAJI GULAM NABI".........
WHEN I WAS TOLD THEM FOR IMMIDIATELY DELIVERY ,THEY ARE TRYNG TO TAKE A MORE MONEY SOMETHING "600" OF THE REAL COST IS "390 RUPEES ONLY".....!!!!!!!!!!
MY CONTACT NUMBER IS "[protected]"......N MY MAIL ID IS "AMAN.[protected]@GMAIL.COM".....
THANKING YOU...
YOUR FAITHFULLY "MOHAMMAD AZHAR"....!!!!

Dear Sir / Madam I booked my gas cylinder around 27 day (18/04/11) ago my cunsumer number is 20796 "SNEBHI GAS SERVICE
" VIRA DESAI ROAD, ANDHERI WEST distributer ID 110862 . We have empty cylinder at this moment. Illigle gas cycliner availble in black market in Rs. 700 or 800 but we have not received within 27 days. SNEBHI GAS agency saying that home lock . Please help me. I need the cylinder immediately. My contact no. is [protected]

DEAR SIR,
I HAVE BOOKED GAS ON 15.4.2011 AT LAXMI GAS SERVICE.HATHUA MARKET,VARANASI.MY BOOKING NO. IS 2705,BUT TILL DATE I HAVE NOT RECEIVED GAS,THERE IS NO RESPONSE.TELL ME WHAT CAN I DO.
PLEASE HELP ME MY COUSTMER ID NO. IS 2596

non delvery gas
sir
I had Booked for the refilling of LPG cylinder on dt. 06/06/2011 but yet today on 22/06/2011 there is not any response and nobody ready talk to us from the distributor of M/s.HINDUSTAN GAS AGENCIES in ADYAR (CHENNAI).my consumer no 13408 my reference no is 9507800 Please, my cylinder is finished now, so send me the cylinder today itself.
thanks
Mohammed Umar

non delvery gas

sir
I had booked for the refilling cylinder Dt-2052011 he sad to me after 10days u got a cylinder today 762011 he did not send my cylinder & no respond my phone call, I hed only One cylinder, & i hed two smoll child how to eat food so pl recwest to u pl.send my cylinder Im . my cylinder no-47695, Name-Geeta s kadam. my distributor-tirupati gas agencies, sap code-112267, my mob no-[protected].

I am the customer of Bharat Gas from last 15 years, with consumer no. 26480 my connection is with Pradip Gas Agency nigdi,pradhikaran, I am facing this problem from last 1 year but not given a complaint I thought they will improve service but I don't think so, my complaint is about delivery of the cylinder. we don't get cylinder in time all the time the staff tells us shortage of cylinder, they don't talk properly with the customer. 25 days ago I have booked the cylinder and the delivery after 3 days.
but still I have not recived cylinder.every time we phoned and they say you have recived tommorow. There is big problem to do the phone,because many times phone is enged Requesting you to please improve the service otherwise. Can anyone suggest me how can I take it further to the higher management's notice so that atleast we get a bit proper service.
Thank You.

Even I faced the same problem with Pradip Gas Agency, Pradhikaran. There phone numbers 27653646 and 27641044 always gives engaged tone. I am not the only person who faced this problem. One of my neighbour is also trying their numbers since 1 week but no response. At last we went their and booked the cylinder. They told us that we have to wait for 15 days.

Also most of the time the delivery person doesn't give the receipt so we have to demand for it.

Booked cylinder not received

Dear Forum Team,

I booked a Gas cylinder on 08/09/2011 but till now the cylender is not given by the dealer. I booked my cylender at Agra, Uttar Pradesh, Paliwal Flames Agra, Distibuter of Bharat Gas...Agra-282005

My Customer No/......10822(Suresh Chand)

Thanks...

On dated 29.08.2011, I booked for Gas Filling through mobile message to 57333 and my booking reference is 12194163. But today i enquired for non supply of gas after 26 days of booking, the response given by the local supplier that there is no name in billing list. So I request to take appropriate step to materialise the problem.
Authorised Dealer: Varsha Enterprises, Sahid Nagar.

With Sincerely,
N.Bastia
consumer No.16603

Pradip gas agency Nigdi should be stopped several times phones are busy 20 days goes for booking and delivery again 25 days total 45 days( getting those people on phone means prayers answered by god )

I am the customer of Bharat Gas from last 4 years, my connection is with Pradip Gas Agency nigdi, pradhikaran,

These peoples are very rude & landline phones are always bussy but when checked @ office reality is that
they are fooling the customers .

As per Pradeep gas booking order accepted after 21 days from delivery but when we book it never happens
that we recieve delivery of gas within next 10 days . Always we have to chase up with them &
every other person will come with innovative response, ideas to fool the persons.

Every time we sms for book the refill, then every time fixed message of change of surksha tube though we called engineers .
Most of the time drunken person come without any notice or call.

Can anyone suggest me how can I take it further to the higher management's notice so that atleast we get a bit proper service.

Der sir,
I did not get my refiied LPG connection since jan-2012 )f costomer no.16703
Pl give mr the reason
Regards
Mushtaq Ahmed
Cell:[protected]

SIR,
My consumer no is 4642. with named UROLAGIN S I. In belgaum gas service at belgaum. I had booked for a refill on17/05/2012 with a waiting no 4775. and I didn't get a refill yet.
am calling them from last 10 days continue sly but they are not responding. and i had called on 12/06/2012 for ask when will i get my refill then they told we r doing re booking and they given waiting no again that is 3406. if we ask why you giving waiting no then they cut our call. if we request for a cylinder then we are getting this nonsense replies. please send my riff ill soon. I have no gas in my home. we are going to hotel for food.

I (H u qureshi) have two cylinder consumer no 508082 connection & we are working couple come back after 3.00 pm, there is any provision to deliver the cylinder after 3.00pm, My supplier is ABHISHEK GAS AGENCY ASHOKA GARDEN BHOPAL MP ( PH-2750910, 2751334, 4059499, [protected]), They are telling there is no cylinder supply after 3.00 pm we are facing this problem from very long period. I will be greatful to you if you do something to solve this problem

Thanks

H U QURESHI
[protected]
email: [protected]@sbi.co.in

this is my first complaint i hope it will b solvd immediately

Booked for refil on 23.11.2014. No delivery till date. Last DD 30.10.2014 from Lakshmi Agencies, Thiruvananthapuram. Con. No. 12895

Booking Confirmed but Gas Not delivered

Booking date is 18/02/2015 but gas not delivered till 18/03/2015. consumer no.- 19073, consumer name- Kusum Gupta agency name- friends gas service

details of linkage

Im sooryanarayanan havng consumer id 30787, just want to know whether my connection is linked with vijaya bank?

Twin City Gas company/LPG gas — Irregular supply of LPG gas

Hi i am Pradeep Badatya, booked gas cylinder on 3rd of Oct. Today it is 15th october and still we are waiting for the delivery. I booked the gas on behalf Sunil kumar choudhury, consumer #523982. The dealer usually promise to deliver within a week but that is a false promise. Every month we face the same issue.



After 1 week we usually call 5 times on daily basis, but that goes in vein. When we call they respond " Sir aaj bhej dete sham ko"-> we ll deliver it today evening but that evening is goin to be a dream for us.



I would like to know who is responsible for this irregularity? Is there any customer care or grivience cell to solve our problem. I guess these distributors use the service illegally and sell the cylinders in black to get more money and create problems for the innocent domestic consumers.

Bharat Gas — delay for delivery of gas supply

Dear Sir,

My name is soni sanjay kumar kanubhai.My consumer NO.is 2290
I am staying in Palanpur, Dist:Banas kantha.Gujarat state.

Sir, I had Register for my cylinder bottle dated on 5/10/2007.but we have not get our cylinder till date.I had tried to contact in Gyas office many times but there is not any response from gyas office. they never pick up the phone since we are tried to contact them prolonged . Now today my gyas bottle is empty and i haven't any spare bottle.we are highly suffering today.

So, sir I kindly request you please inform to responsible person for supply cylinder within a specific time period.

I expecting for your response as early as possible.

LPG — Gas delivery in a lethagic way

Our connection got transferred from Sri Ganesh Gas agency to Sakthi Gas Agency.We have two Gas connections., due to the transfer they informed us that only one cylinder can be delivered at a frequency of 25 days and Refilling of the Gas after 25 days of the first issue. Therefore we could not have one cylinder as spare.
This time we booked our cylinder on 14/03/2008, They informed us that within five days the Gas would be delivered. On 19th evening we called up and it was informed that the load has been received and the delivery had been made.They informed that the Gas would reach us before 6 PM on same day.
On the next day same thing happened but over phone they said inspite of being sent we may collect it in the Office, As the distance between gas agency and our residence is more then 7 Kms we could not collect the gas as the Time frame is fixed by them (i.e to collect before 5 in the evening) As office goers this cannot be met by us.So we said we can wait for that day.
Today morning they said the Delivery has been sent and in first delivery (which is to be made by 11 AM ).By 12.30 we called and while speaking to them the Staff conversed to each other and said that GAS CAN BE DELIVERED ONLY BY THE Next day (i.e tomorrow 22.03.08).
They play a foul game to the customers and make them indisposed. As a part of conversation they use abusive language to the customers saying that it is a need for us to wait if we need a gas.

BHARATH LPG PRODUCTS — NOT GETTING GAS CYLINDERS REGULARLY

AMMA LPG GAS SERVICE, S.H.MOUND, PERUMBAIKKAD, KOTTAYAM
WE ARE NOT GETTING LPG CYLINDES REGULARLY.
IT IS UNDERSTOOD THAT THEY ARE SUPPLYING OUT OF THE WAY.
PLEASE LOOK INTO THE MATTER AND DO THE NEEDFUL.
V.RAJENDRAN

gas — REFUSE TO BOOK GAS CONNECTION

M/S DANGI GAS AGENCIES, SHANTI TOWER BEAWAR REFUSED TO BOOK NEW GAS CONNECTION. BUT IN MEDIA REPORTS THE BOOKGING IS NOT SUSPENDED. PLEASE CLEARIFY THE SAME.

My name is Kamala Kannan - S/o.K.Elumalai . My consumer NO.is
9769

I am staying in Nandambakkam. Near Chennai Trade Center. Chennai - 600 089

Sir, I had Register for my cylinder bottle dated on 24.07.2008.but we have not get our cylinder till date.

we are highly suffering today.

So, sir I kindly request you please inform to responsible person for supply cylinder within a specific time period.

I expecting for your response as early as possible.

BHARAT PETROLIUM GAS CYLENDOR — SUPPLY

Sir
I am a cutomer of Bharat Petrolium Company Mauranipur Dist Jhansi (U.P.) pin 284204

My Connection no is UG 7779 it is issued to MR. Chokhey Lal Raikwar Gandhi Ganj Mauranipur (Jhansi) 284204 Agency Name Is UPENDRA GAS SERVICE Mauranipur (Jhansi) UP

I have Booed a cylendor on dated 01-07-08 but till date cylendor was not received.

All the Hocker of Agency is involved in KALA BAZARI with the help of Agency Owner. All the population of my town is fear of Agency Mafia.

Total Gas supply is Balck Marketting every Cylendor is sell 600 rupees in balack market with help of gas agency owner.

plz Sir help me and

Form Chokhey lal Raikwar

own — BPCL LPG gas cylinder

Dear Sir,

I am a consumer my Id is 48106, I have booked the BPCL gas cylinder on 2nd of the august and till date they have not supply.I am calling them regularly .It is always getting busy signal.Hope that they have put down the receiver knowingly.When I approach the supply van, they told that your cylinder is not there and you have to make call to them.
I have a baby and my wife at home and i don't have gas since 3 days.i am struggling to contact madam.I don't know what to do.

It is Madam enterprise Madiwala.

bharat petroleum- bharat gas — non delivery of refill cylinder

I booked cylinder on 23.8.08 till date they have not supplied and when I tried to contact them through phone it is always busy. I contacted them personally the reply was not satisfactory and they told me that it will take another week more. Both cylinders are empty at my home

Bharat Petroleum Gas — Non Delivery within time schedule

DEAR SIR,
THE BHARAT GAS CLAIMS TO DELIVER THE GAS-CYLINDER TO ITS CONSUMER WITHIN 24 HOURS OF BOOKING.
HERE, I HAVE BOOKED MY CYLINDER FOR HOME-DELIVERY
ON 25/09/2008 AT SRNO.11275
THE DELIVERY HAS NOT TAKEN PLACE TILL TODAY i.e. 16/10/2008

Lpg Gas Cylinder — unavailable gas cylinder before 10 days

my mother call today morning gas agency than agency people tell her your gas cylinder deliver after ten days than my mother call Indane office .Your office given some area supervisior Mr. Sanjay Tikkoo phone no. than my mother call his mobile no. they told my mother you come front of me and given written complaint other wise your gas connection cease.I am asking you this is right attitude for your peop;e for your customer .My father and mother both retired govt person and senior citizen .On behalf of my parents i given a complaint for your gas agency M/s Amrit Gas Agency C-4 Market Yamuna Vihar, Delhi-110053 and Indane person Sanjay Tikkoo.My Gas no. is AE-08372 and address is C-12/164 Yamuna Vihar, Delhi-110053. My parents is more than 35 year old your customer .I hope so you people take some action for my complaint and please deliver my gas cylinder as soon as possible . Thanks & Regards Deepak Pandey Mob.[protected]/Res.[protected]

Lpg Gas Cylinder — refill cylinder not recieved

Dear Sir,
Its a serious complaint .
I booked my cylinder on 11 Oct 08 in the encyI did not recieve my cylinder even today -02 Nov-08.I compaint several times and they alwys said that I did not book cylinder.I showed them the Blue Booking book many a times but to no avail.

Either these cylinders are diverted to some commercial outlet as its near Pune-Bangalore Hihway or probably supply first to some influential people.

Please look into the matter as all the request and anger has fallen to deaf ears.

Name of agency: shriram agency
anandnagar telephone xchange
anandnagar, pune
[protected]/ 24340435 you can get through this number if you are lucky.

My number:SG 15632 I booked refill on 11 oct 08 and my sequence number is 498.

Please

BPCL 14.2 — late delivery/poor response on phone

Dear Sir/Madam,
The bharat gas claims to deliver the gas-cylinder to its consumer within 24 hours of booking.
here, we had booked our cylinder for home-delivery on 03/03/2009 . but we have not received the delivery to till date. yeasterday day night our cylinder have been empty . we have no another fill cylinder.
Second thing the agency telephone no. generally not responding to customer and mobile phone always switched off.
My first request is kindly call any of these phone number to book a gas[protected] /283206
Agent shahjahanpur Gas Agency. After 2 or three hours countiniuos call then they receive phone call.
If you try for three days you will really understand how many consumer like me facing problem to book a gas.
Speak or make some query to them you will find how they react or answer.
The booking time per day is only 3pm to 4pm one hour. Pls try all this as a customer and you will really find what response a customer get with your agent.
Come and visit at the agents place wait as a common man for one hour
you will come to know many more things
I saw phone calls are ringing and without any attention the staff chatting over phone.

So, Kidndly give the instruction to your agent treat the best and please give the order for immedaite delivery of my gas.


With Best regards,
M.C.Saxena
C/O Sanjay Saxena
Anandpuram colony
Shahjahanpur u.p. pin 242001
Cons. No. 10090

LPG Gas — lpg gas rifiling in small cylinder

mr. ashok kumar jain living in kamla nagar have shop in gayatri nagar, bangluru, shop name rishabh novelties his phone no.[protected] home), [protected]. he rifils gas from 14.8kg govt. cylinder into small 5 kg and 3 kg gas cylinder from last 12 years. simply go to his shop and search . you will find 25-30 small cylinder and 3-5 big cylinder. he makes lot of property in kamalanagar, he bought his house at 35 lakhs and 2-3 plots in same.

BPCL LPG Gas — Delay in delivery

My consumer no. is 11766. I have booked for LPG Gas on 25.06.2009. But till today it is not delivered to me. Rather the Dealer is saying that it will take another 4-5 days to delivery the same.

I am a regular BP gas consumer. I am staying in Krishnarajapuram and the dealer is Rashmi Gas Agency. Never I get cylinder in time. They take minimum 15 to 20 days to supply the refill from the date of booking whereas all the consumers in and around my house who use Indane gas are getting within 3 days or maximum one week. Can you kindly advise me what to do? Should I change the agency or the company it self?

I am a regular BP gas consumer. I am staying in Gwalior and the dealer is Raja Gas Agency.They refuse to book my no, if i denay to purchage the gas pipe through them.I told them to give me their refusal in writing but they are not ready to do this.Please help me. What should i do ?

I am a regular BP gas consumer. I am staying in Shahdara and the dealer is Demo Gas Agency.They refuse to book my Gas. They told me your Gas will be booked 21 dyas after deliver, but provision is we can book the Gas after 21 dyas to previous booked. I told them to give me their refusal in writing but they are not ready to do this.Please help me. What should i do ? My consumer No. 18278, Mobile No. [protected]

dear sir,
Undersigned is having your connection No F 1841 R/o house No S 152-TAJPUR PAHARI BADARPUR NEW DELHI -44 Near NTPC gate No 2 gas is being delivered by M/S Friends gas service SUKHDEV VIHAR NEW DELHI and takes more than ten day after booking and owner always says that instructions are followed as company rule.
You are requested to provide the rule issued by Min of Petroleum as the applicant is working in Doordarshan NEWS and matter may be take up during meeting with minister.

Bharat Petroleum Gas — non delivery of gas cylinder from past three years.

1. The petitioner is the G P A holder of Smt. Bharambha w/o Late Sri. Sannathammanna, residing at Basaweshwara Nagar, Chitradurga.
2. Smt. Bharambha, is an subscriber at Maruthi Gas Agency, V P extension, Chitradurga with Customer No. 0214.
3. Address of the Respondents is as mentioned in the cause title.
4. The Respondent is distributor/Agent L P Gas of Bharat Petroleum Company. As per the agency, he has to supply L P Gas cylinders to the subscriber.
5. As per the norms of Bharat Petroleum Company, The Respondent -1 has to supply the L P Gas cylinder, as and when the customer demands.
6. The petitioner is regularly demanding for the supply of L P Gas cylinders for the last 3 years. The Respondent is neither supplying the L P Gas cylinders nor informing the reason for which the supply of L P Gas cylinders is with held.
7. The Respondent-1 is not providing the reasons despite of many requests in person, telephone, and letters,
8. The petitioner has also filed many memorandums to the Deputy Commissioner, Chitradurga and latter with Deputy Director of Food and Civil Supplies, Chitradurga.
9. The petitioner has request for the details, through Right to Information Act. The Respondent has not at all made any attempts to provide the reasons for not supplying the L P Gas cylinder to the petitioner.
10. Due to the negligence of the Respondent, the petitioner has been continuously put to hardship for the house hold cooking activities; the petitioner is having every right to enjoy the facilities given by the Government as well as the Bharat Petroleum Company. Petitioner’s right has been deprived. The petitioner is forced to Purchase the Commercial L P Gas cylinders by paying huge extra costs. The petitioner has put to the loss to the extent of Rs.1,00,000/- (Rs. One lakh only).
11. This deficiency of Service by the Respondent has caused maximum loss of money and mental agony.

12. Due to deficiency of service by the Respondent which has caused difference of opinion among family members of the complainant, which lead to day to day problems and unrest among the family members. Consequences caused loss of mental peace. These same factors has caused stressful and loss of professional life and earnings of the complainant.

Sir,
I have booked gas against consumer no-10974, in CITY GAS, at sidhgora in jamshedpur on[protected].I am sorry to say that till today I have not received the cylender. Regarding the above subject
I have already told to mr.Amrendra Kumar at Ranchi over telephone(no-[protected]) and territory officeat durgapur(no-[protected]*30) several times but result is zero.

Sir have u taken any action in response of my complent ? In this a asked that our dealer is giving 1 kg Rice forcefully with riofil of cilender inSikar Rajasthan

hello,
i am ashu bansal from punjab.i am live in amritsar.i was bbok my lpg cylinder from many days.when i call to our local office of bharat petroleum gas.they say you will get your cylinder tommorrow and tommorrow.i am very disappointed with this service of bharat petroleum gas.please do something for all of that.i will very thankful to you in advance.

I am the consumer of Bharat gas MSR AGENCY Porur Chennai. It has meged to Purasaiwakkam gas agency for the past two years. They have not supplied regularly. Even we have single cylinder they have taken fifteen days to twenty days to deliver the cylinder after bokking. Even they supplied the delivery boy named as karthik will sell the cylinder to the hotels in black market and deliver to the customer as his own schedule. Kindly make arrangements to correct the delivery schedule.

Thanking you

I am a regular BP gas consumer. I am staying in BHOGAL JUNGPURA NEW DELHI, and the dealer is RAHUL Gas Agency.my cunsumer no. is 5777. They refuse to book my Gas. They told me your Gas will be booked 21 dyas after deliver, but provision is we can book the Gas after 21 dyas to previous booked. I told them to give me their refusal in writing but they are not ready to do this.even they taken ten to fifteen day to deliver the cylinder after booking . they sell the cylinder to the hotels in the black market. when i complant on phone for late delivery and black marketing. then there staff misbehave with me. Kindly make arrangements to correct the delivery schedule.
THANKING YOU

Bharat Gas — Gas cylinder not supplied from 40 days after booking

Bharat Gas Delevery Problem

To.

The Bharat Gas



My Consumer No - 43787. I am take the connection M/S Pragati Gas Agencies , Yarwada pune Mahrashtra , .

I am suffering the problem from this Agencies . Last time I am booking the gas on 21.09.09 ,till date I am not received gas .


this is the very big issue with one cyllinder how is possible to manage the


please help



Your faithfully



thanks/regards





Virendra Kumar choubey

Bharat Petorlium ltd — Suffering to get a new gas connection

very bad service, not bother about new customer. I
am sarika more, shifeeted to 203, chinmay, sect.6,
plot 19, Airole, pin:400708. with my old parents
and trying to get gas cylender to daily life
useage at Radha gas servise,Bharat petorlium cop.
ldt, shope no 5, blue heaven soc. opposite to
sahakar bajar, sector 5, airole. I am suffering
from 1 month to get one cylender, I am tired now to
go again and again thr, we got very bad words from
them, I sont know i will able to get gas or not.
Hope i will get justice.

Sir,

It is to inform you that I have a lpg bharat gas connnection at home and the regulator we have is broken now and sometime when we connect it to cylinder it leaks .
I just wanted to know that if we exchange it, is it going to charge us?

Pls reply me as soon as possible.

Thanking you
sweta lal
[protected]

Indane Gas — non delivery of gas cylinder k-10090

I booked a request on 2/1/2010 at United gas service rajendra nagar sahibabad UP FOR delevery of gas at 433 Extension-1 Shalimar Garden sahibabad but they did not supply so far.
Kindly look in to. RIM No.[protected]

Indian lpg gas bottle — No receiving the my call from last 7 days

Dear sir

My self is patel Nilamkumar kantibhai from baroda.i have gas connection of LPG gas from Indian gas.From last 7 days i am trying to call at APNABAZAR at baroda in Gujarat center in for notting the bottle but they are nor recieving my call. i am calling again and again and again but they are not reciving my call.really i am mentally disturbed by this issue. we cant cooking because of non availabilities of bottle. last from the three days i have taken food at outside.they are so harressing me.last time also this thing happend.if i cant result in one or two days i will go to polish case and court.

Regards
Nilamkumar patel
Mobile no- 91 [protected]

I am SUNDER LAL, my consumer no. is 3355 and agency is SUPER CARE GAS SERVICES in SECTOR-7, DWARKA, NEW DELHI-110075, NEAR RAMPHAL CHOWK. I booked my RIFIL at 24/01/2010 through your new started sms service. I recieved also a confirmation sms with no. The no. was 539623. Now today I recieve a messege that, LPG RIFIL CYLINDER AGAINST YOUR BOOKING NO. 539623 WAS DELIVERED ON 28-JAN-2010. still I not recieved my cylinder 28/01/2010 up to 6-45pm. Just I want to know, what is the meaning of that messege. my phone no. is [protected].

My Consumer No - 30176. I am take the connection M/S Sarman Gas Company, Sagar Sadan, C 4/15, Krishan Nagar, Delhi

I am suffering the problem from this Agencies . Last time I have booked the gas on 11.01.2010, till date I am not received gas .there is som problems in the faimily and due to the not supply of gas i am [censored]ing the food problem from last coupl of days, in this regards i have requsted on telephon but there is no responce from that side


this is the very big issue with one cyllinder how is possible to manage the


please help



Your faithfully


TejVeer Singh

Dear sir
My self is Ganga shanker from new delhi. i have gas connection of LPG gas from indian gas from last 15 days i am trying to call at nilkanth gas service at janak puri new delhi center. in for nothing the bottel but they are not recieving my call.i am colling again to again but they are not recieving my call. i am mentily disturb by this issue. we cant cooking becouse of non availaties of bottel.last three days i have taken food at outside.pls help me & take action

Thanks & regards

Ganga shanker
customer no-18456

Dear Sir,

I have a gas connection vide consumer no. MM11901 at Mohan & Mohan Gas Agency, Sector-37, Faridabad. Last time I had booked gas on 23.12.2009 and delivery received on 31.12.2009. In the month ending in Jan 2010, I tried to book gas over phone No. [protected] and they have told me that my last booking was on 14.01.2010, after 21 days I am consider to book the gas.

On 04.02.2010 when I went to the said agecy and asked the counter to findout the fact, they denied the above booking and told that they have booked the gas and did not give booking number. I am trying to call at said agency over Tel No.[protected], 225 8762, 225 8201 and [protected] no body lifting the phone. They always put the phone receiver a side. Till date no delivery received.

It is suggested that the said agency is over loaded. Nahar par colonies/ large numbers of consumers should be provided saperate Gas Agency Immediately.


Manohar Singh Rawat
Con. No MM11901
GAIl (India) Limited

I sunil kumar dwivedi, my consumer no. m 27311 in the mangalam gas agency sector 82 noida. they refuses to book the gas in 21 days interval kindly help me.

thanks & Regards

I am a regular BP gas consumer. I am staying in mianwali nagar, paschium vihar, new delhi and the dealer is Ratawal Gas Agency. Never I get cylinder in time. They take minimum 15 to 20 days to supply the refill from the date of booking whereas all the consumers in and around my house who use Indane gas are getting within 3 days or maximum one week. Can you kindly advise me what to do? Should I change the agency or the company it self?

gas new connection — suffering for a new connection

D/sir
From the last four month i have gone many of time in Prathna gas agency they did not attend me and they alwayes told me therer is a no new connation from the last four month.

Phon no. [protected]

I ravindra kumar is highlu fedup with bharat gas and the agency people's attitude.My customer no. is J 3011442 .Previously our connection was with jwala gas agency uday park, new delhi but the agency closed down and our connection is transfered to satish gas company, haus khaz, new delhi.We booked our gas cylinder 11 days ago and we have not receive the gas.after making numerous calls the agency said that they will deliver after 2days but they didn't .
Plz suggest what to do

I have a complaint regarding the Delivery Boys.
These People charge around Rs. 25/= more that the ususal rate per cylinder.

Dear Sir/ Madam,

I have booked my gas cylinder against consumer no. 18554 on dated 07/05/2010 in M/S Friends Gas Services Bharat Nagar New Delhi booking ID no. 1179502, But I cant received gas Cylinder till date.

As you know this episode repeated second time. Please do needful and take strong action against M/S Frindes Gas Services Bharat Nagar New Delhi

I am waiting your favorable replay

Regards
Rajender aswal
[protected]

Bharat Petroleum — REGARDING DELIVERY OF GAS CYLINDER

To
MANGER
BHARAT PETROLIUM

Sub;- REMINDER for regarding the service of manglam gas service
Dear Sir
I am the customer of MANGLAM GAS SERVICE SECTOR -93 noida my consumer no. is 2320 and
And availing the service since last 7 years now a days I am in very big problem because agency
Has decided not to give the service on Sunday, and in our family both are working in private.
Now it very difficult to continue our relation with you due to only this problem
Kindly do needful and give us reply as soon as possible.
Thanks & regards
ALKA SRIVASTAVA
CONSUMER NO. 2320
332-C S.K. 1st sector -93
Noida.
(m) [protected]/ [protected]

Delay in delivery of LPG gas cylinder
I am a regular BP gas consumer having connection No.288. I am a Central Government Official and staying at H.No.25, Mayur Vihar, Phase-1, Meerut and the dealer is Brahma Jyoti Gas Agency. Never have I got cylinder in time. They take minimum 30 days for booking and another 15 to 20 days to supply the refill from the date of booking. They never pick the phone for booking. I have personally booked the gas on 25/6/10 and received the refill cylinder on 07/7/10 at 9.30p.m. After complaint to Sr Sales Office at his Mob.No. [protected] and thereafter booked on 10/8/10 and received the refill cylinder on 25/8/10 again after message to Sr Sales Officer at his mobile no.[protected]. Can you kindly advise me what to do? Should I change the agency or the company it self? I also want to know that after how many days I can book the gas after delivery of a refill cylinder. My E-mail ID is [protected]@rediffmail.com

Please do the needful to correct the delivery schedule.


Thanks & regards.

ANURAG MITHAL

dear sir/madam
I am a regular BP gas consumer having connection No.k16867
my name is kishori lal s/o sh. mast ram .b7/67 malkana mohalla kapurthala punjab india.
but by mistake on the copy name ( kishan lal )s/o mast ram, it is wrong.
my
mobile no [protected]
my email id [protected]@yahoo.in
please advise me, what should we do now ? for corraction.
i am sending you information please back me status.
thanks with regard

I am the consumer of Bharat gas BANU GAS AGENCY maduravail Chennai. They have not supplied regularly. they have taken delivery more then 20 days to 25 days to deliver the cylinder after bokking. Even they supplied and deliver the cylinder as per the supply boy his own schedule.daily i was spoken to the office thay are said sir, today it will be get it, afternoon i was call you thay are telling sir tomorrow it will be deliver the same story i was hearing before 10 day i have 2 kid's how to manage ? so Kindly make arrangements to correct the delivery schedule.

Thanking you
customer id: 24661
A.Veerraj

I am N.Natarajan from Agashi, Virar(W) having BP gas consumer no.3713 with Anita gas agency, Bolinj, Virar(W).
I know that this agency sells the cylinders in black. I am not interested in complaining & wasting my time. But as Iam always having problem with this agency about the supply of refil to me.
Last, I have booked for my refil on 26th August 2010, From 8th September we try & contact this office several times & the inform us that there is shortage of the product.
Yesterday when I approached them they infrmed me that the cylinder was taken by the delivery boy on the same day. But yesterday also we did not receive.
Today when contacted they promise to deliver it today.
The necessary action may be taken and please inform me.
My email : [protected]@rediffmail.com

i am jain sumermal mishrimal, 300, kenari, agra road,
jai ambey soci, roomno 26,
bhiwandi
consumer no-6296
i have two cylinder, and i have taken transfer from bhiwandi to deesa(north gujrat), i have given to transfer and documents to rinku gas agency, gidc deesa-385535, (BK), Gujarat.
we have no cylinder, so we r creating problem
rinku gas (whenever i go in rinku gas agency he says pto come after 1 week so how much time we have to wait, as we r the old 20 years coustumer of yours
so please look for the above matter and do the needful for it

WE ARE REGULAR GAS CONSUMERS OF M/S BHARAT PETROLEUM GAS. OUR AGENCY IS M/S THILLAI GAS SERVICE, KUMBAKONAM 612001 TAMIL NADU. M/S THILLAI GAS SERVICE HAS GIVEN MORE THAN 5 LAND LINE NOS. TO THEIR CONSUMERS. THE PHONE NOS. ARE STD CODE 0435/2403523/2400191/2432153/2422326/2422030 BESIDES A MOBILE NO.[protected].BUT THERE IS PROLONGED POOR SERVICE.WHENEVER CONSUMER PHONES TO BOOK CYLINDER OR TO KNOW THE STAGE THE PHONE GOES ON RINGING OR AN ENGAGED TONE IS HEARED. ALL THE STAFF PROVIDE FOR BOOKING ARE EITHER SLEEPING OR CONVERSING WITH THEIR PRIVATE CALLS. THE ENTIRE ADMINISTRATION IS SLEEPING WITHOUT CARING THE CUSTOMER CARE.

WHAT IS THE USE OF PROVIDING AGENTSHIP FOR A SLEEPING LETHARGIC AGENCY? WE HAVE PROVIDED THE PHONE NOS. EXPECTING THE HIGHER OFFICIALS CONCERNED OF M/S BHARAT PETROLEIUM SERVICE TO TEST AND SATISFY THEMSELVES.

THERE IS ALWAYS A LAMENTING CROWD ABOUT THEIR NON SUPPLY NON BOOKING OR NOT ATTENDING TO THEIR PHONE CALLS. THE ADMINISTRTATION GIVES SOME EVASIIVE, LAZY AND INDIFFERENT REPLY..

THIS IS AN UNIVERSAL APPEAL OR REPRESENTATION OF ENTIRE CONSUMERS OF M/S THILLAI GAS AGENCIES.

IT IS BETTER TO CANCEL THESE TYPE OF LAZY, LETHARGIC AGENCIES TO RETAIN THE GOODWILL OF M/S BHARAT PETROLEUM GAS SERVICE.

IF THERE IS NO ACTION THERE IS NO OTHER WAY TO APPEAL TO THE HON'BLE PETROLEIUM MINISTER OR HON'BLE MINISTERS CONCERNED.

MERA BHARAT MAHAN.

FEDERATION OF GAS CONSUMERS OF KUMBAKONAM TOWN.

I, Achinto Sen, (A.sen) bearing consumer number 7611 of Bhartiya Gas agency, Katchari Road, Ranchi (Jharkhand) and S.v.No.8567639 dated 16.6.99, have booked for L.P.G on 5.10.2010 and after repeated request distributor is not providing the gas cylinder, regarding that I have already lodged telephonic complaint to the competent authority.
It is very painful to submit that consumers of that agency have to wait almost for a month for gas cylinder and that cylinder has to obtain by the consumer from place fixed by the agency and that place is also not permanently fixed and changed by the agency of his own will. i.e.clear violation of the law relating to supply of gas and it is also gross negligence on the part of the baratiya gas agency.
This complaint is for information and do needful action against the agency in accordance with law.
waiting for anticipation
Thanking you
Achinto sen,
Consumer no. 7611
Resident - Dwarikapuri,
Chutia Power house cold storage Road
Ranchi
Ph -[protected]

Kindly find another complaint from sri C.K.Tiwari bearing consumer number 5723 and Sv No. 3707204 dated 22.1.94, who has same complaint and consumer is 70 years old and he has to obtain the cylinder from 2 k.m. far from his residence after standing 3 to 4 hours in queue as vehicle of the agency never come to the houses of the consumer which is mandatory as per the law.
Chandrika Tiwari, Resident of sadguru bhawan, house No. 918, / D19, Ram Nagar Colony, Chutia Ranchi
Ph. - [protected]

DEPARTMENTAL STORE RUN BY M/S THILLAI GAS AGENCIES, KUMBAKONAM, TAMILNADU

OUR FEDERATION MEMBERS VISITED M/S THILLAI GAS AGENCIES AND DISCOVERED THAT IT IS WELL PLANNED BY THE OWNER OF THE AGENCY THAT ALL THE STAFF HAVE BEEN CLEARLY INSTRUCTED NOT TO ATTEND THE PHONE CALLS. BUT ATTEND 1 OR 2 CALLS AND PRETEND LIKE ATTENDING THE CALLS. MORE OVER STAFF STRENGTH IS TOO MUCH. ALL ARE GIRLS. 10 OR 15 TIMES TOO MUCH THAN THE ACTUAL REQUIREMENTS OF MANPOWER. COMPUTERS ARE ALSO TOO MUCH THAN REQUIRED. OVERALL MAN POWER IS MORE THAN ADEQUATE. SO THE OWNER HAS TO PROVIDE SALARY STRUCTURES TO THE WORKING POPULATION AND INFRA STRUCTURE AND POWER COSTS.

THE OWNER IS SITTING IN A AC ROOM LIKE A LAZY LORD. THE WORKERS (GAS SUPPLIERS)ARE DEMANDING AN EXTRA COST OF RS.15 OR TO BUY GROCERIES WORTH AROUND RS.200. GAS SUPPLIERS HAVE BECOME GROCERY SUPPLIERS. AN AMOUNT IS FIXED TO GET THE CYLINDER INSTANTLY BY PURCHASING GROCERIES. SO GAS CYLINDERS ARE SUPPLIED ILLEGALLY IN ALL THE AVAILABLE WAYS. SO THE REAL CONSUMERS FED UP BY PHONING WITHOUT RESPONSE FLEE TO THILLAI GAS AGENCIES PHYSICALLY AND GET A READY MADE REPLY SUPPLIED IN 2 DAYS. NO WAITING NOS. OR BOOKING NOS. ARE PROVIDED. ADDING FUEL TO THIS STAFFS ARE LOOKING LIKE PILE PATIENTS ANGRILY REPLYING NO SUPPLY NO SUPPLY. THIS PRACTICE IS DONE FOR A LONG TIME.

IT IS PRESUMED THAT INSPECTING M/S BHARAT GAS SERVICE OFFICERS COME TO THILLAI GAS SERVICE AND EAT SOMETHING RETURN AFTER GETTING A SIZABLE AMOUNT. STRINGENT ORDERS AS PER LAW SHOULD BE ENFORCED IN REGULATING PROPER GAS SUPPLY. SUITABLE STRICT PROMPT INSPECTING OFFICERS SHOULD BE POSTED AND PUNISHMENTS GIVEN.

UNLESS SUITABLE ACTION TAKEN AGAINST THIS AGENCY THERE IS NO MEANING FOR EXISTENCE OF HUGE CORPORATE LIKE M/S BHARAT PETROLEUM GAS SERVICE.

LET US WAIT AND SEE WHAT HAPPENS WHETHER M/S BHARAT PETROLEUM PROVES ITS SOVEREIGNTY OR BECOMES SLAVES OF THESE TYPE OF DISTRIBUTORS OR AGENCIES.

FEDERATION OF GAS CONSUMERS OF KUMBAKONAM TOWN.

I am the consumer of Bharat gas THALIYADAN GAS AGENCY ottapalam, Palakkad(dist), kerala (C C NO.114648). They have not supplied regularly. they have taken delivery more then 50days to deliver the cylinder after bokking.
I have booked gas on 08th sept.2010 but not yet deliverd on 23.10.2010(today).
Even they supplied and deliver the cylinder as per the supply boy his own schedule.daily i was spoken to the office thay are said sir, today it will be get it, afternoon i was call you thay are telling sir tomorrow it will be deliver the same story . so Kindly make arrangements to correct the delivery schedule.
Consumer No.9077(SVNo 8810343 dt 04.02.1997)

I am the consumer of Bharat gas Girish Gas Agency, Dharavi, Mumbai. We have received delivery of the cylinder on 09.11.2010, after that we booked for the Cylinder on 01.12.2010, the distributor not supplied the cylinder till today. They have taken delivery more then 20 days to 25 days to deliver the cylinder after booking. Even they supplied and deliver the cylinder as per the supply boy his own schedule. I, spoken to the Agency office thay are said Madam, today it will be get it, afternoon I was call you thay are telling madam tomorrow it will be deliver the same story I was hearing the same from last 10 days.
I have 3 kid's how to manage ? so Kindly make arrangements to deliver the cylinder immeditely. and instruct to the agency to deliver the cylinder on schedule time.

SELVI
Consumer Code: 18700

Two Cylinder LPG Connection Have in my Father name from Rmesh Bharat gas, Bhatpar Rami, Deoria, U.P. Under Consumer.No.1797.There Where Several Times More Than 2-3 month time taken For Delivery.Currently We Booked ON 4.12.2010. &UPTODATE 14.01.2011 NOT RECEIVE, Reason bast known to them. Before this I received an information from your head office that Within 48 HOURS provided after booking.BUT your Agency NEVER WANT PROVIDE TO SAME, UNDER MALICIOUS MANNER. THIS IS FOR YOUR KIND INFORMATION & FOR DO THE NEEDFUL. AS I AM in GOVT.SERVICE, & MY FATHER AS OLD AGE THAN SUCH TYPE OF PROBLEM CREATE MORE DIFFICULT as your agency always involve in BLACK MARKETING. A.N .DWIVEDI, TRANNING OFFICER., GOVT O[censored]P S.K.M.AMROHA. MO. [protected]. e.mail. [protected]@yahoo.com.

i am bpcl gas consumer at bhayander m/s tirupati gas service i requwest you to change the agency owner our gas consume in 20 days but gas cylinder recived 30-35 days (in booking cylinder not avleble)
(want cylinder in black any time avleble)
actule consumer not setisfie i complient to bpcl 4-5 time but not a proper responce please legal action against tirupati gas service at the erliast

thanking you
suresh p.vyas (cell no.[protected])
consumer no.17370

MY CONSUMER NO 3748 WITH M/S SRI VINAYAK GAS SERVICE GWALIOR RECEIVED HALF FILLED CYLINDER 10 DAYS BACK NOW I HAVE AN EMPTY CYLINDER AND GAS AGENCY IS REFUSING TO TAKE FRESH BOOKING KINDLY DO THE NEEDFUL.

MY CONSUMER NO 5518 WITH M/S GOEL GAS AGENCY. I HAVE FACE THE MANY PROBLEMS WITH GAS AGENCY. THEY WERE DELAY THE CYLINDER AFTER BOOKING 35-40 DAYS. WHEN WE TRY TO BOOKING ON PHONE THEY DON'T RECEIVED THE PHONE.

MY CONSUMER NO 4490 WITH M/S ANNAD GAS AGENCY. I HAVE FACE THE MANY PROBLEMS WITH GAS AGENCY. THEY WERE DELAY THE CYLINDER AFTER BOOKING 35-40 DAYS. WHEN WE TRY TO BOOKING ON PHONE THEY DON'T RECEIVED THE PHONE. I HAVE BOOKED THE CYLINDER FOR REFILLING ON 7/2/2011 BUT THE DELIVERY OF CYLINER IS STILL AWAITED KINDLY LOOK INTO THE MATTER PERSONALLY AND THE SUPPLY THE CYLINDER URGENTLY . BECOUSE I HAVE FACING THE PROBLEM . i HAVE PERSONALY CONTECT THE DEALER TO DAY BUT HE IS BOTHER ABOUT THE CONSUMER .

GURNAM SINGH (4490)
HOUSE NO 98 PHASE 1 JAGGI COLONEY AMBALA CITY (HARYANA)

My consumer No. 1711 with Raghav Bharat Gas Agency Ayodhya Ganj Dadri Ditt. Gautam Budh Nagar UP.. I have booked my reffliing on 3.02.2011 widw booking No. 1131. He did not supply the gas cylinder till today. he said that there is big shortage of supply of gas cylinder from company. He said that we are not in a position to supply till next week. Satish Chand Goel Advocate Niader Ganj Dadri ( Gautam Budh Nagar) UP Ph. [protected] Dt 22.02.2011

I am a Bharat gas consumer. Our gas agency is Chitoor gas agency, Stadium, Kollam, Kerala.My consumer No. is 16574. I have booked one cylinder on January 27th vide Booking No.9799. But in spite of my various reminders over phone they have 'nt delivered the cylinder. I and my wife are senior citizens of age 83 and 73 years respectively. We are suffering a lot without gas. This is their regular practice. They never deliver the cylinder in time. So kindly do the needful. My Mobile No. is [protected]

There is no action taking towards these complaints

My name is Ram Kumar Sharma. I am a regular BP gas consumer. I am staying in Gidderbaha dist- Muktsar Punjab and the dealer is PREET GAS AGENCY. Never I get cylinder in time. They take minimum 40 to 50 days to supply the refill from the date of booking whereas all the consumers in and around my house Can you kindly advise me what to do? Should I change the agency or the company it self?
my cons no.: 3602 REGARD Ram Kumar Sharma [protected]

Bharat Gas — not getting delivery after schedule;e given by dealer

GAS BOOKING IS TAKEN AFTER 21 DAYS THIS WAS NOT CONDITION OR CLAUSE DURING THE TAKING THE GAS NO IN INITIAL TERM CONDITION . IF THIS IS THE TERM YOU ARE APPLYING YOU HAVE NO RIGHT AFTER 10 YRS. IT SHOULD BE APPLICABLE FOR NEW CONSUMERS. I SHOULD GET THE GAS NEXT DAY AFTER MY BOOKING AS PER BOOKING CONDITION AT THE TIME WHEN I GOT THE CONNECTION 10 YEARS BACK.(NOT AFTER 21 DAYS,) EVEN AFTER BOOKING IN EMERGENCY DEALER SAYS THAT WE WILL GET THE GAS AFTER 10 DAYS PLUS 21 DAYS FROM PREVIOUS DELIVERY. THIS IS HAPPENING FROM LAST 6 MONTHS . NOW ITS VERY DIFFICULT TO MANAGE IN THIS SITUATION EVERY TIME.IF I AM CUSTOMER OF TWO CYLINDERS NOT APPLICABLE FOR KEROSENE & ELECTRICITY IS NOT REGULAR SUPPLY HOW CAN WE SURVIVE? ALSO DEPOSITED FOR LOTOF MONEY AROUND 3000 RS WITH YOU GETTING THE GAS ON TIME WITH DOUBLE CYLINDER. I SHOULD CLAIM FOR THE INTEREST OF THAT MONEY WHICH IS EVEN MORE THAN MY KIT OF GAS. DURING LAST 6 MONTHS 2 CYLINDERS DELIVERED IN LEAKING CONDITION & CHARGES WERE TAKEN FOR ATTENDING. WHERE AS OTHER GAS COMPANY SERVICE IS VERY FAST LIKE HP GAS SAME DAY THEY ARE GETTING CYLINDERS.IN SAME BUILDING. THIS PARTICULAR DEALER RAKA BHARAT GAS IS OPERATING TWO AGENCIES WHY SO PL INVESTIGATE WHERE IS WHATS WRONG .? WHY THIS SERVICE IS SO BAD ?I WANT IMMEDITE RESPONCE OF THIS COMPLAIN MY GAS CONSUMER NO IS 7490

GAS BOOKING IS TAKEN AFTER 21 DAYS THIS WAS NOT CONDITION OR CLAUSE DURING THE TAKING THE GAS NO IN INITIAL TERM CONDITION . IF THIS IS THE TERM YOU ARE APPLYING YOU HAVE NO RIGHT AFTER 10 YRS. IT SHOULD BE APPLICABLE FOR NEW CONSUMERS. I SHOULD GET THE GAS NEXT DAY AFTER MY BOOKING AS PER BOOKING CONDITION AT THE TIME WHEN I GOT THE CONNECTION 10 YEARS BACK.(NOT AFTER 21 DAYS, ) EVEN AFTER BOOKING IN EMERGENCY DEALER SAYS THAT WE WILL GET THE GAS AFTER 10 DAYS PLUS 21 DAYS FROM PREVIOUS DELIVERY. THIS IS HAPPENING FROM LAST 6 MONTHS . NOW ITS VERY DIFFICULT TO MANAGE IN THIS SITUATION EVERY TIME.IF I AM CUSTOMER OF TWO CYLINDERS NOT APPLICABLE FOR KEROSENE & ELECTRICITY IS NOT REGULAR SUPPLY HOW CAN WE SURVIVE? ALSO DEPOSITED FOR LOTOF MONEY AROUND 3000 RS WITH YOU GETTING THE GAS ON TIME WITH DOUBLE CYLINDER. I SHOULD CLAIM FOR THE INTEREST OF THAT MONEY WHICH IS EVEN MORE THAN MY KIT OF GAS. DURING LAST 6 MONTHS 2 CYLINDERS DELIVERED IN LEAKING CONDITION & CHARGES WERE TAKEN FOR ATTENDING. WHERE AS OTHER GAS COMPANY SERVICE IS VERY FAST LIKE HP GAS SAME DAY THEY ARE GETTING CYLINDERS.IN SAME BUILDING. THIS PARTICULAR DEALER RAKA BHARAT GAS IS OPERATING TWO AGENCIES WHY SO PL INVESTIGATE WHERE IS WHATS WRONG .? WHY THIS SERVICE IS SO BAD ?I WANT IMMEDITE RESPONCE OF THIS COMPLAIN MY GAS CONSUMER NO IS 7490

Bharat Gas Petroleum — Delay in Delivery of Gas Cylinder

Delay in Supply.

Sir,
Despite booking of gas on 30/03/2011 M/S Shivshakti Gas Agency, Nirankari Colony, has so far not supplied refilled cylinder.I have told them about this number of times, there is no action taken against it. There is always delay of supply almost one month. The delivery boys has no slips what so ever for delivery proof. They r not picking phone nor giving satisfactory reply on visit. Where should we go please guide.

Smt. Sandhya (consumer no.17568)
[protected]

Consumer No:970 I have requested for Refil to Varun Gas Khanpur on 5/5/2011 at 11:30 Hrs. vide Booking No:8737382 Today on 11/5/2011 they (Varun Gas) have not deliver the cylinder. Bharat Gas is claiming that their Dealers are providing cylinder in 24 hours. Pl Intimate me what should I do? Regards Janak Dewan, 2/80 Dakshinpuri Extn., New Delhi-110062

dear sir

I know that what is prosses gas booking and delevery. Our MADHAV GAS AGENCY booking gas after 21 days delvered after 22 days. I asked employee he say that gas shortage from the company so we can not deleverd the gas. AGENCY NAME - MADHAV GAS AGENCY, RAMGHAT ROAD, ALIGARH (U.P). PLZ GIVE THE MOB NO AND NAME SALES OFFICER.

Bharath Petroleum — GAS SUPPLY

I have booked for gas on 27/04/11 through on line booking in the website ebharatgas.com. Now I enquired about the delivery to the agency Thillai Gas. They are telling that they will boook now only and the booking through online not taken into account. I want clarification regarding this.

Dear Sir,

Ref: Blue card no.5538299 4.0 4(j) AGRAWAL LATA RAVINDRA

I went to get extra cylinder on 20th may, 2011 to Pushpam Gas Agency, 635/1B, New Gajara Society, Bibwewadi, Pune-411 037.
He charged me as under:
Subscription voucher (SV[protected] dt. 20/05/2011
For Cylinder Code 11 Quantity - 1 Rs. 1250/-
SV stamp duty (BPCL) 100/-
Insidential charges (Incidental charges??) 45/-
TOTAL Rs. (Cash memo. No.RCM/03/387/09 dt.20.5.2011 1, 395/-
Cost of Gas 350/-

In addition to the above, he made us purchase 1no Fortune Refined oil SF 5ltrs. Costing Rs. 450/-
(Cash memo no.03/271 dated[protected] time 11.00 hrs. Operator Anjali.)as scheme floated by
BHARAT PEROLIUM for 2nd Cylinder. TOTAL PAID RS. 2, 200/-

I am wondering why BPCL who is in Petroleum products, want to force its customers to buy
Vegetable oil by linking it with issue of 2nd Cylinder??.

If one protests, then one gets a rude reply that “We will not sell you extra cylinder.(2nd cylinder has become a necessity due to short/irregular supply).

I seek your explanation/clarification on such transactions by your dealer, when you regularly advertise that your dealers can not force a customer to by Hot plate etc from same dealer.

Thank you.

Yours sincerely,
Lata R. Agrawal
Tel;[protected]

I am a regular BP gas consumer. I am staying in Thakurli (E), Thane Dist, Maharashtra and the dealer is Chaitanya Gas Agency. Never I get cylinder in time. They take minimum 45 days to supply the refill from the date of booking after my continuous call and visiting their agency office whereas all the consumers in and around my house who use HP gas are getting within 3 days or maximum one week. Can you kindly advise me what to do? Should I change the agency or the company it self.

My Name is Sureshbabu - Consumer Number : 28725

petroleum — Non Supply of gas cylinder

My connection no. is 12661. I have booked my gas on 4th September 2011 but it had not been delivered till date ( even after lapse of 17 days). You may surprise to know that I visited the agency first to booking, second time to get it signed and then regularly to remind them for delivery. Every time they promised to supply it immediately, but they did not supply it till date. I have also tried to contact them through the phone no. given by them on their coupon book[protected] but unfortunately they didn't attend my phone. This is not for the first time, it happens with me repeatedly. Not only this, they are usually supplying short fillled cylinder and they ask for extra money for delivery at home. None of the delivery man keep balance with them. They also demands for Rs. 5/- for each coupon book and despite checking the address etc. in their data they force to bring the original documents each time they give the new coupon book.

sir,
I am Velmurugan P. At present I am holding the LPG connection (No. 74767) through Prasanna Gas Agency Sathyamangalam, Erode Dt, Tamilnadu, pin : 638316 .Recently I had applied and i received an additional cylinder for the same connection. In this regard they are compelling me to purchase materials like Coffee, tea, sandal-sticks, Cooker, Electric Stove, Grinder, etc. for a cost of Rs. 1500/- in addition to the cylinder deposit which I have already paid for this (additional cylinder). I want to know if there is any rules framed by the BHARAT petroleum corporation limited, India.
I am also to inform you, that I had purchased similar items by paying additional amount of Rs – 2000 ( Gas Stove ) while I got my first cylinder connection during the year 2009.
Please inform me about the guidelines to get an additional cylinder.
My contact No: [protected]
E-mail: [protected]@gmail.com

dear sir
i am b.p gas consumer Am staying mumbai miraroad shanti park here cylinder giving black more-thane Rs 900 please check my e mail id [protected]@yahoo.com and my no[protected]

Bharat petroleum — delay in delivery of gas

This is to bring to your attention, the unsatisfactory services rendered by one of your gas distributors "friend gas agency" in Bharat nagar,,New Delhi,,which has time and time again proved to be incompetent in handling customers who have been associated with the agency for more than 20 years. firstly they follow a self made protocol of not booking a gas within 21 days of previous entry,,and then the expected delay in the delivery of the gas ranges from 15 to 20 days, also "friend gas agency" repeated persist that we inform them of our booking everytime though we book the gas under proper procedure,,lastly the response from this agency is very poor,,the staff is unwilling to answer the calls,,the phone is deliberately kept busy on subsequent calls if the first gets disconnected and their behaviour is utmost rude and hostile,,as if they are doing us a favour by performing their duties,,
I am listing the following numbers regarding "Friend gas agency"
26838042,,26827575

I request you to kindly look into the matter as soon as possible. Hoping for a positive response

Mohd Anjum
Consumer no-3614
H-no 22, gali no 1
johri farm, (noor nagar ext)
jamia nagar
new delhi-110025

subject: complaint against the gas delivery and agency of B-block Mangol Puri New Delhi 83.

respected sir/madam,

I Mr Shamim Ansari s/o late Mr nazeer ahmad a regular costumer of bharat gas with consumer no kf 12095 and card no. 9074756.I book my gas cylinder by gas agency and It happened wwith me so many times they deliver the cylinder very late of given peiod of time by them. And when we go to the agency for enquiry for cylinder they dont behave with us properly and treat very badly. Their way of talking is very cheap that is not tolerable.
My home address is b/909, Mangol Puri new delhi 110083. Please help me to sort out this problem.
contact no [protected].

Please pay your attention towards my problem.I will be very grate ful to you.

Shamim Ansari.
b/909 mangol puri new delhi.
[protected]

a

subject: complaint against the gas delivery and agency of B-block Mangol Puri New Delhi 83.

respected sir/madam,

I Mr Shamim Ansari s/o late Mr nazeer ahmad a regular costumer of bharat gas with consumer no kf 12095 and card no. 9074756.I book my gas cylinder by gas agency and It happened wwith me so many times they deliver the cylinder very late of given peiod of time by them. And when we go to the agency for enquiry for cylinder they dont behave with us properly and treat very badly. Their way of talking is very cheap that is not tolerable.
My home address is b/909, Mangol Puri new delhi 110083. Please help me to sort out this problem.
contact no [protected].

Please pay your attention towards my problem.I will be very grate ful to you.

Shamim Ansari.
b/909 mangol puri new delhi.
[protected]

Dear Sir/Madam,

With due request it is to bring to your notice that I have booked my refill dated on 21th jully 2012 by Booking no. 9514 with Shalimar gas service Lucknow. I did not get refill cylinder tiill date. It has been passed 1 month. I am very surprised about the very late deleivery of refill by Shalimar Gas Service. Everytime, I have to complain for my refill cylinder It would be grateful if you could take suitable action against Shalimar Gas.
Regards
Dr Manoj Kumar
Consumer No 9709

Respected Sir
My name is M Hafeez Mansoori customer No. GC 57814 my distributor is Gas centre Bakhtawar marg Ujjian MP since last 4 -5 year distributor not delivering the cylinder on time it takes minimum 10 days t 25 days.and when complain to area sales manager he does not give proper answer and he is neutral with the distributor.the distributor has political connection too.so that black marketing of domestic cylinder is high of the point and eligibles are being fooled by distributor..please do something and reply for my email...thanks...my ID is [protected]@gmail.com

Sir my Cunsumer name is Mohammed mubarik mansoori my stoskit is Shipra Gas agency ujjain my Consumer no. is KG17968 my i have booked my cyllinder before 15 days and the distributer reply me that it will supply by 8 october because of stock finish and they didnot get the LPG from plant ASM is replying the same ...please tell me how can I manage my cap. when we lives 9 members in this family

S DURAIPANDIAN, December 31, 2012
Dear Sir
We have booked the refiling of GAS on 10th Dec. 2012 with Jayaram gas agency, 131/129 D Block, 1st Main Road, Annanagar East, Chennai-600102. for the consumer number15357 & booking Ref.no.29818451. But after repeated reminders/ requests to the Agency, no action has been taken to deliver the GAS cylinder. I went personally twice & requested that i am running out of gas and using Induction stove. I repeatedly called their all telephone numbers they didnt even bother to pickup. Pls do the needful. Please take appropriate action.
Cunsumer name-S DURAIPANDIAN
consumer num-15357
Add-4A/133A New Market Street, Choolaimedu, CHENNAI - 600094. TAMILNADU
Mob no.[protected]

Ref;Name G.L.Devaraj, consumer number 4473, Address;plot number 11 & 12, 2 nd street, mullai nagar, sathuvacharry, vellore 9..mob [protected].
Name of Distributor; Sai Gas Enterprises, katpadi road, vellore-7, Distributor code 166447.Product name;Lpg 14.2 kg domestic cylinder.

Pl ref the above.During augest 2012, 2-ND week we received last full cylinder. On 3rd September 2012- we booked, more than 15 times we enquirer WITH EVEN INTERVENES, still we not in receipt of full cylinder.Distributor or their staff doing some corruption or some bungling business.we request your intervention in this reg and steam line the supplies properly..

Bharat Petroleum — gas cylinder not delivered

Gas cylinder is not delivered....to the destination (residing house) even after the complaint......and delivery boy don't respond to the call clearly.
i booked the cylinder MARCH 2013.

MY CONSUMER NO. IS 1641, CUSTOMER OF YOGENDRA GAS AGENCY NAJAFGARH, DELHI-110043 (OF BPCL)

My name is Rajesh Rajmani Mishra and it is register as a Ragesh Rajmani Mishra. So i request u to make a correction in name as my costumer
id no. is 1819 and addres is near krishna company Rajbhar Niwas Shastri Nagar Chakki Naka Haji Malang Road Kalyan E Thane my email id is
rrmishra.[protected]@gmail.com for any further descission please send email on this email id.

Thanking you

My consumer no. is 20557 at kalyan east. I have booked for LPG Gas on 17.12.2012. immediatly i got the msg booking ref no22194561 But till today it is not delivered to me. Rather the Dealer is saying that it will take another 4-5 days to delivery the same. Again i check today still same anser.

My consumer no. is 20557 at kalyan east. I have booked for LPG Gas on 17.12.2013. immediatly i got the msg booking ref no22194561 But till today it is not delivered to me. Rather the Dealer is saying that it will take another 4-5 days to delivery the same. Again i check today still same anser.

Dear Sir,
I am Ram SIngh Sankhla From Bikaner Rajasthan a regular consumer of Bharat Gas and My dealer is--
Vaid Magaram Gas Agency, Bikaner and my consumer No is 11904. I booked my cylinder on 25-Dec and pay online. But in my online account delivery shows on 29 Dec but I did not get my cylinder and dealer also says that we have delivered your cylinder. Sir The dealer sold illegally my cylinder. My booking no is 106983/[protected] and my registered mobile no is=[protected].

Thanks And regards
Ramsingh Sankhla
[protected]

LPG Cylinder — not providing LPG

i bharat singh kushwah consumer of indane gas complaint against "POONAM GAS AGENCY" distributor of Indane gas gola ka mandir gwalior, that the agency refuse to provide LPG . The reason being that you should purchase Rubber tube first from them then they provide you LPG gas.

Bharat Gas — Non delivery of re-filled cylindar

I am consumer of BP gas bearing the consumer no 20331. My agency is mukta gas agency, Malad (E), Mumbai. Even after 10 days back i booked the gas, till now it has not been not delivered.

Whenever I called there, an operator hands over the call to the delivery staff. The delivery staff takes the address details & ends up the call confirming the delivery "TODAY" This "Today" never arrise & he never turns up. What should we do ????

Can someone take it seriously ?????

Regards,
Nagesh Parkar
consumer # 20331

D/Sir,
With due respect I would like to inform you that I Subir Kr. Ghosh having consumer no. 3409 of Mango, Jamshedpur-831012 had been booked re-filled cylinder on 25/09/08 but till date I have not received any re-filled gas cylinder. Although I logged several reminder to the local agency.
Please do the needful immediately,

Thanking you, Yours faithfully
Subir Kr. Ghosh

Bharat Gas — Not attending phone calls

Dear Sir,

I am a consumer of Bharat gas. I am residing in pallikarai, chennai. My booking number is 38423. Bharat gas booking office is in velachery. In booking office they are not attending telephone calls properly booking for new cylinders. Customer care executives are not answering properly. They are keeping the phone down within 5 seconds. After a long struggle I booked for gas I was informed that within a week new cylinder would be given. Till now new cylinder has not been distributed. Please do needful.

Regards,
Muthulakshmanan

Do not delivered gas any way. All gas black to shopkeeper. All public unhappy this gas agency.
Bharat gas agency
Bhidbhanjan Hanuman, Nr Amber cinema, Bapunagar.


From:- Ravi Patel
Hirawadi, bapunagar, ahmedabaad
phone [protected]

Bharat Gas NO : 43450

Bharat Gas/Indane gas — new booking

I have applying to the booking of new number, but not answering the gas angncy head and owner regarding to the new number booking . i have purchased other cylinder more then cost please solved this probleme.

My LPG Gas connection is of Bharat Gas. The distributer agancy is Bhidbhanjan hanuman nr amber cinema, Bapunagar, Ahmedabad

The Gas connection No. is 43450.

The agancy is not obey the norms of BPCL. The booking facility is not proper working on phone or SMS.
The delivery is also very late after very great persuation.

I am also talk to Agency more times but no any results in this regard.

Please solve the problomb.


Regards,
Ravi Patel
[protected]

Bharat Gas — non deliver of refill

Hi myself gajendra pal my connection no is 14862 i booked my gas cylinder on dated 25/10/2011 but they not provide the same till date what i will do plz suzzest.

This complaint is about Mauli Petroleum (Bharat Petroleum), Baner, Pune.

Bill No.83621 dated 14/2/2011 Rs.500/-. I told him to fill the petrol for Rs.500/- and I was watching the machine and their counting sudden the another boy come and offered me bill, I refused him within a second when I was watching Rs.300/- amount petrol was running within a second they had completed the amount of Rs.500/-, and I had seen the filling boy to touch the running machine definitely. Amount is not matter but I want to stop that type of bad practice to cheating common people.

Government should cancel the license for such dealers... It is better to travel to a far off petrol pump than get cheated.

i have applied for petro card FORM NO.5752014 at three months back. so far i have not received the said card, when i am going to enquiry about my card the retailer of your petrol bunk, near ulavapadu, prakasam district, andhra pradesh said we have not received the card pls wait another 10 days. again and agian i am going to enquir the dealer says same answer. so pls find my card and intimate with out fail
thanking you,
yours faithfully,
p.v.vamseemohan