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Bharat Petroleum [BPCL] Complaints & Reviews

www.bharatpetroleum.com

1.8

Updated: Nov 1, 2025

Complaints 6083

Resolved

2103

Unresolved

3980

So far, so good. Bharat Petroleum [BPCL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bharat Petroleum [BPCL] will keep up the work and continue to help more customers with their concerns even better 🤝

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Bharat Petroleum [BPCL] reviews & complaints page 28

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Address: Grand road,puri, odisha,752002

I have given rupees 300/- to refil my vehicle
As per the promotion I am entitled to get petrol of rs 315/-
When I complain the supervisor take the promotion code and redeem ed himself without giving me the requisite amount of petrol.
He also didn't give n me bill
Asulted me
Please look into the matter
Location of station. Is grand road. Puri odisha

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Address: Khasra Number-416, New Hospital Road, Baraula, Noida - 201304 (Near SD School, Near SK Timber, Noida 201304

Website: www.bharatpetroleum.in/feedback-complaint.aspx

This problem is happening second time that message came as cylinder delivered but not delivered. Last time it was resolved earlier after raising complaint to them. But this time their timeline to resolve this issue is already over and not resolved yet. I have been calling to them many times saying that we need cylinder as cylinder is not delivered, but nobody helping us, their customer service agent saying they will send reminder for this complaint and above this they cannot do anything. Please help us booking number 109866 showing delivered.

Jan 26, 2022

Complaint marked as Resolved

They have delivered after so much suffering

Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.

Jan 18, 2022

Updated by Rahulchand1995 Bharat gas Customer name- Sunita Chand
Register number- [protected]

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Address: Prova station,37/1,A.P.C ROAD,KOLKATA-9

Respected Sir, i always used to buy petrol for my bike in prova station of bharat petrol pump, problem i am facing is that the petrol they fill is having a lot of water in it, and this thing happened several times before and i warned them also and today also my mechanic showed me that again my tank is filled with water,
So sir i kindly urge you to please check the water level of this petrol pump and secured the hard earn money of your consumers,
Thanking you
Your faithfully,
MD SAHAL HUSSAIN

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Yesterday I got the message of Bharat Gas that the gas has been delivered and that cylinder has not been delivered at my home itself. and i didn't book gas then why did I get the message that gas has been delivered

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Address: Survey No, 166, Meerpet Rd, opposite Canara Bank, Sarvodaya Colony, Saroornagar, Telangana 500097

Dealer is behaving rudly and staff is behaving vulgar language and harslly and comming on public to fight u can see in the petrol station and manager saying i will cal u people to beat u. I known the manager name shailesh and i asked the dealer code there is not present at the station i known the station dealer code 191390. By this situation all customers known waste to come in bharath petroleum. Please take action on them. I Have doubt about quantity change by feed in mechine so that they are not pour directly, Thank you.

I found Priviously one of the customer raised a complaint in review u can find it in .
Check out this review of Bharat Petroleum Corporation ltd on Google Maps
https://goo.gl/maps/CihvkPWsoacWvX7B8.
Please take action on dealer.

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Consumer No:- 35615
Sir bharat gas system automatically booked a cylinder for which I haven't received cylinder but in online it's showing delivered( the distributors have sold my subsidy cylinder illegally to someone) . So I complained to bpcl email through complaint no: #04013918 and case reference no. #04023007. But haven't rectified it yet in online.

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Address: Anand park b-16 near Kate Puram pimple gurav Pune -61

I Booked my refill today, My money got debited via UPI, also my UPI says it has been delivered to BPCL bank. But my cylinder didn't get book.
1.My phone pe transaction ID - T2201141346528926919567
2.UTR no[protected]

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Address: Kris enterprises Neelankarai ECR,Chennai 600115

I had ordinary petrol Rs.1000/- for my car.Though it is a computerised billing, I suspect manipulation. It did not give enough kms.

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Address: Kamdar petrol pump mini market latur 413512

Hi i was fuel petrol from kamdar petrol pump mini market latur. Of rs 121 but amount debited from my account 2 times 13 jan 21 refund not recived plz check and refund my money asap

[protected] PRCR/H N KAMDAR PETROL/LATUR 121.00 - 1, 42, 417.13
[protected]-2022 PRCR/H N KAMDAR PETROL/LATUR 121.00 - 1, 42, 296.13

Bank satement attached

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I made payment of 3632.09 for New LPG Connection in BPCL website. After completion of transaction, in BPCL website shows error in transaction. But 3632.02 has been debited from my HDFC account. Pls refund the money.

I have tried to make payment using HDFC debit card.

I have attached messages for the amount debited and message received from BPCL for new LPG Connection payment request.

BPCL LPG Request ID[protected]
Mobile Number - [protected]

Even i could not able to track the payment in online as BPCL shows OTP exceeded maximum limit.

Regards
Krishna Kumar. G
[protected]@hotmail.com
[protected]
[protected]

Jan 18, 2022

Complaint marked as Resolved

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Address: Beohari 484774 शहदोल मध्यप्रदेश

Subject -mera license aur Paisa na dene वावट।
Sr,
मै विजय भान चतुर्वेदी साखी।भारत पेटरोलियम बियोहरी शाहदोल एमपी।में ड्राईवर हेतु हमे भर्ती किया गया जिसमें हमसे अधार कार्ड, pan card, licence लिए थे और और जबलपुर डिपो में इक बार भेेजा गया था और वहां फोटो भी खींच गए थे।
Ab मेरे को licence की जरूरत पड़ी तो हम ने मंगा टों बोलते है कि हम ने तूमको दे दिया लेकिन सर ग़लत हैं पैसा ना देने के कारण।।सर
विनम्र निवेदन है की मेरी document और पैसे दिलवाने का कष्ट करे।

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Address: A502 Shreenath Complex Khambalpada

I am consumer of bharat gas from 10 years.At my neighbour technician came, so I asked her to replace pipe.He Charged 190+30 for pipe n accessories.But he taken 150 as servicing charges for nothing.This is more than any Doctor's fee.This is loot.When reported to agency, Agency person arrogantly that 150 as visiting fee.

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Jan 08, 2022

Updated by kddipak2 I am consumer of bharat gas from 10 years.At my neighbour technician came, so I asked her to replace pipe.He Charged 190+30 for pipe n accessories.But he taken 150 as servicing charges for nothing.This is more than any Doctor's fee.This is loot.When reported to agency, Agency person arrogantly that 150 as visiting fee.

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Address: 311/1, Ambethkar Nager

உங்களுடைய நிறுவனத்தின் பெயரில் இயங்கும் செம்பரம்பாக்கம், காஞ்சிபுரம்அரக்கோணம் நெடுஞ்சாலையில் (காஞ்சிபுரம் மாட்டம், தமிழ்நாடு.) பெட்ரோல் பங்கில் வாகனங்களுக்கு காற்று நிரப்பும் வசதிகள் இருந்தும், ஊழியர்களின் அலட்சியத்தால் நாங்கள் தினம்தினம் பெறிதும் சிரமத்திற்க்கு உள்ளாகிறோம். இதை நாங்கள் பல முறை அந்த பங்கை நிர்வகிக்கும் நிர்வாகிகளிடம் எடுத்துச்சொல்லியும் அவர்கள் அதற்க்கு செவி சாய்ப்பதில்லை. எங்களுடைய சிரமத்திற்கு முழு பெறுப்பேற்று நீங்கள் தான் உடனடியாக தகுந்த நடவடிக்கை எடுக்க வேண்டும் என்று வேண்டிக் கேட்டுக்கொள்கிறேன்.
"உங்கள் மீதும் உங்கள் நிறுவனத்தின் மீது தான் நாங்கள் மனப்பூர்வமாக நம்பிக்கை வைத்தருக்கிறோம்"

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At BPCL GT Road fuel station. People are cheated with filling petrol. The staff also bully people, on asking any amount of petrol to be fill, they first fill 50rs petrol and then fill rest of the petrol by misguiding people. this happen thrice with me. They fill 50rs petrol first and then became innocent as they listen for 50rs only. In all people end up in giving extra money as they fill rest amount of petrol by setting the machine and ask for the X+50rs by the consumer, Please my humble request to the officer please get it resolve as the lot of people are affected by the same and they are befooling people.

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Address: Bangalore.south

Website: Bpcl

My.husband.deth.i.go.for.change.name.bpcl.office.in.bangloresouth.disbuter.say.n...⇄

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Address: BPCL kalamboli 2 ,, plot no 1 E , near mc donalds kalamboli, near mumbai pune express way , 410218

Since i was using this fual station for petrol refilling, this petrol pump is not providing online payment, this pump is near to Mumbai Pune express Highway they must have to provide online payment services but thwy are not providing.
Manager name - Baban shivaji Nichat
address - BPCL kalamboli 2, , plot no 1 E, near mc donalds kalamboli, near mumbai pune express way, 410218

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Address: AMALAPURAM

Sri rama surya satya agencies, amalapuram doing fraud in measuring the petrol on 4th jan 2022 at about 6 pm in purchasing the petrol of 1 and 1/2 ltr. But they measured only 1.47 lts and shouting on me and will not be measured in a proper way and the owner of the bunk is also supporting the same and he warned me that " you can go and complain against me to any one " .Can you solve the measuring fraud in this bunk ?

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Address: belagavi

I did online paymnt using google pay and my amount also got deducted 502 rs for ufill but i did not get otp on my mobile kindly help me and send otp to my number or refund my amount,
UPI transation id[protected]
google transation id CICAg0CR44XCCg

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I had booked a lpg cylinder with Bharat Gas. Payment was done with debit card. Money got deducted from account but the payment status is showing pending

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I did online payment for cylinder booking on 03/01/2022 but still the order shows pending and the amount has been deducted from my bank account. Please help!

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