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Bharat Petroleum [BPCL] Complaints & Reviews

1.8
Updated: Nov 1, 2025
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Bharat Petroleum [BPCL] reviews & complaints page 282

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S
sameer ponkshe
from Visakhapatnam, Andhra Pradesh
Mar 2, 2009
Resolved
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Sir
I am customer of Domestic connection of Bharatgas consumer No C10366 at Visakhapatnam in Andhra Pradesh.This is to lodge a complaint against the delivery boy who is asking for charges for delivering the cylinder at home while it is promised for home delivery from sri saikrupa gas agency in Gajuwaka.Request take up this matter with Bharatgas authorities for the same.
Regards.
Sameer
Aug 14, 2020
Complaint marked as Resolved 
The service from sri saikrupa gas agency in Gajuwaka is pathetic. They never lift the phone to book the gas cylinder. I do not know how do these people manage to run an agency without bothering little about the public. I have been trying to contact the agency for booking the gas connection for the last 10 days, on the phone numbers 2517441 and 2516655. Some times I get a busy tone and some times it rings for a minute and is disconnected. After nearly three months of taking a connection they did not bother to even give the consumer his pass book.
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    L
    Laxmi Narayan Awasthi
    from Agra, Uttar Pradesh
    Mar 2, 2009
    Resolved
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    Resolved

    Sir,

    We booked our gas dt. 15/02/2009 booking no. 06, but till date not dilvered.

    Connection No.-16204
    Name- Anurag Awasthi
    Adress- House No. 05, Hiran Nagar ( Near Ajit Singh Gate) Unnao-209801

    Please provid the gas timely, And Telephone No. allways engased. Please help.

    Thanking You
    Aug 14, 2020
    Complaint marked as Resolved 

    Unnao Gas Agencies ( Indian Gas) — No Timely Home Dilvery

    SIR,

    We booked our gas dt. 16/02/2009 but till date now dilvered.

    Our Connection No.- 7987
    Name - Laxmi Narayan Awasthi
    Adress- House No. 05, Hiran Nagar ( Near AJit Singh Gate) Unnaao-209801

    Please provide home dilvery at timely.

    Thanking You
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      A
      amit kishanchand pahuja
      from Kolkata, West Bengal
      Feb 28, 2009
      Resolved
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      Resolved

      our customer no. is 5939 by name KISHANCHAND PAHUJA we are getting cylinder each n every time after 15 to 20 days after booking. the agency holder is selling in black also, in past our supplier was balaji gas agency in PHULERA. they were also doing the same thing, in past we launch many complaints against this particular agency holder. then after some time the dealer has been changed. now the new dealer also doing the same troubles, the reason is SAME STAFF of the old phulera dealer is working with the new dealer. there names are mr.kuldeep sing & dinesh sing...new dealer name is ANNAPURNA BHARAT GAS, BUS STAND, NARAYNA (TEHSIL. PHULERA)...DIST. JAIPUR... RAJASTHAN... PHONE NUMBERS ARE...[protected], 234416.
      Aug 14, 2020
      Complaint marked as Resolved 
      let see what actions you are taking
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        R
        REENA N.M
        from Kanchipuram, Tamil Nadu
        Feb 28, 2009
        Resolved
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        Resolved

        I'm one of your customer having LPG connection, consumer no:1931 dated 17/11/2007 at your distributor, m/s BHASKAR GAS AGENCY, 1/260-B, NEAR GARUDAN KULAM, BARRACKS, WEST HILL, CALICUT, KERALA. PIN:673006.(distributor code:621705) .
        I received my second cylinder connection on 26/2/2009 by paying Rs.2150/-.along with a COMPLIMENT worth Rs 380/- which have been charged from me. When I enquired about the detailed bill, they gave only the subscription voucher for Rs 1250/- and a bill worth Rs 326.50/-. I rejected the compliment but they said that it was a company offer and they even charged money for it.Kindly clarify the genuiness of the compliment and the chages for the second cylinder.
        Aug 14, 2020
        Complaint marked as Resolved 
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          J
          jindal20042003
          from Amritsar, Punjab
          Feb 27, 2009
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          Dear Sir,
          I am Pardeep Jindal From city:- Gidderbaha, Distt:- Muktsar, Sate:- Punjab
          I want to state you that the bhart gas supply in our city is not proper. Supply does not reach directly to our house. We have to book cylinder after 30days & we get cylinder after 45days which the agency holders require to supply with in 30days or we have to get cylinder in black any time at 700Rs. Person which complaints about their work he does not face that problems. As a reputated person i kindly inform you about this danger. So this problem of mine be resolved at your earliest convienience.
          Thanking you,

          gas — Cyleder not reach on time

          Dear
          sir/madam

          I had booked my gas through tomo gas on 20/06/2009 (gas no 41791.)Amar gas service BIHARI COLONY SHAHDARA) But the gas supply has not been made to me till now .and Amar gas service is very poor. plz think about castmer .
          Thanks
          Ajay kumar
          [protected]

          Bharat Gas — Not gine Divlivery

          Dear sir
          I am Booking for gas Slinder of your sub-branch in khargone after30 days but they are did not delivery yet. They also not delivery in time periead please give any solutaiton Or Contaut Us
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            B
            Bipin H. Singh
            from Mumbai, Maharashtra
            Feb 26, 2009
            Resolved
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            Resolved

            Dear Sir / Madam,

            My consumer No. is 6323A My address is - ROOM NO.10, Trikuti Dham society, Near Nasheman Masjid, Lokmanya Tilak Nagar, Link Road, Sakinaka, Mumbai - 400072.
            I booked a cyliender on phone No.[protected] on dtd 12.02.09, the booking officer whichever was a lady of M/S Ashok Gas Services, Asalpha, Link Road, Ghatkopar, had told that the cyliender would be delivered in 5 days ie on 16th or 17th of Feb'09.
            Today is dt 26.02.09 neither the cyliender has delivered nor any positive reply I had received from the Distributer's officials. I don't know whether this is the types of service or it is the policy of BHARAT GAS.
            I make minimum 35 phonecalls to the distributer from 18.02.09 to 26.02.09. but they are not giving any positive reply. They told that come and pick the cyliender from our godown in Bhatwadi, Asalpha. I am unable to understand if I am a 20 yrs old customers and I booked the cyliender also then why I have to pick the cyliender.

            Kindly suggest what to do in this current position. Either I have cancelled the registration and look for the other option or I have to file a case in consumer court against the fault in the services.

            Your favourable reply will be highly appreciated.

            Regards


            SARANGA H SINGH

            Consumer No. - 6323 A

            Mobile No. - [protected]

            email id - [protected]@gmail.com
            Aug 13, 2020
            Complaint marked as Resolved 

            Bharat Gas/Lpg — comulsory tea and rice when transfering from one ageny to other

            Sir
            In every of your agencies there is compulsory business in the form of tea and rice when transfering connection from one agency to other.

            Bharat Gas/Lpg — Regarding DVC

            I submitted applicaton for DVC oF the month June-2008, to our agency 'Kitchan care gas agency' - shakarpur, Delhi.

            But I have not response till date,

            pls solve my problem

            Gas con. No- 33679

            Bharat Gas/Lpg — Non-delivery of cylinder after 35 days

            Sir,
            I've booked for the refilling of LPG gas cylinder through M/S-Samidha Gas, Gwalior on 10/11/09 with docket No. 208 and my consumer No. is 6832. However, despite my repeated requests the cylinder is not yet delivered till today (15/12/09). I've already booked a complaint on this forum on 10/12/09 and my complaint was directed to nearest Bharat gas at Jhansi assuring an early action would be taken. Further to worry, my cylinder in use is exhausted today. I'm trying to contact the dealer on phone but in vain.

            please treat this urgently and take a quick action

            Thanking you,
            J. Acharya
            Consumer No. 6832 (Samidha Gas, Gwalior),
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              V
              Vivek B soni
              from Delhi, Delhi
              Feb 25, 2009
              Resolved
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              My name is Vivek Bharatbhai soni I am inReliance Industrties Limited.Before one and half year i prchased gas connection of Bharat Gas from RAJ gas services at jamnagar.My requirement was two bottle but due to some rules they told me that after 6 month we will give you onother bottle butTill date i hace not received onother bottle.Recently i shifted RIL town ship away 30 KM from jamnagar.I facing lots of problem without second bottle.Today they are demanded 2800 ruppes for onother bottle.Thay demanded second time deposit for onother bottle.2800 ruppes for second bottle+Its deposit + 15Kg dawat basmati rise complesory.Now what i have to do?
              Aug 14, 2020
              Complaint marked as Resolved 
              same kind of rough service here in Chennai at Aadhi Gas Agency
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                M
                MOHAN LAL AGARWAL
                from Mumbai, Maharashtra
                Feb 24, 2009
                Resolved
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                Dealer : M/s Arvind Gas Agency, Shopping Centre, Kota
                Consumer Number - 15489

                It is quite surprising that undersigned is not able to contact over phone to the subject dealer inspite o[censored]sing two phones simultaneously. Most of the times their phones are busy, but when luckily ring is on, they do not pick up the phone, thus after 2-3 minutes wait, the phone line cuts automatically.

                It has been observed time & again that this dealer is highly indulged in black-marketing of filled cylinders all around the city and put his whole energy in harassing the genuine consumer, thus avoid to attend phone calls for booking. Earlier also I have registered similar complaints with your various forums, though the service of this dealer are not improving.

                I hope your good office will take stern action against this dealer.
                Aug 14, 2020
                Complaint marked as Resolved 

                LPG — not attending the phone

                Sir,

                not attending to phone
                this is very much disguesting that since last 15 days for refill through the phone lines provided[protected] which belongs to Sanganer GAS AGENCY my consumer no is 01205 every time i have to personally by takeing for booking, please advice the dealer and /or take some alternate option. the last delevary at to me was on[protected]
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                  S
                  SUMITA ROY
                  from Delhi, Delhi
                  Feb 22, 2009
                  Resolved
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                  Resolved

                  I AM WORKING AT KOLKATA. MY CONSUMER NUMBER IS 5545 & BHARATGAS DISTRIBUTOR IS DIPSIKHA GAS & GADGETS, HARINAVI, WEST BENGAL. AS I HAVE TO VISIT MY HUSBAND WHO IS WORKING AS CHIEF MANAGER AT IOC LTD AT HALDIA, MY FREQUENCY OF CYLINDER BOOKING SOMETIMES GOES MORE THAN 2(TWO) MONTHS. THE DISTRIBUTOR REFUSES TO BOOK CYLINDER SAYING THIS IS NOT ALLOWED AS PER ``RULE''. I AM FACING THIS PROBLEM RECENTLY, EARLIER THE DISTRIBUTOR DID NOT SAY LIKE THIS. I REQUIRE HELP PLEASE.

                  WITH REGARDS

                  SUMITA ROY
                  B1-301, VICTORIA GREENS HOUSING,
                  385 GARIA MAIN ROAD
                  KOLKATA-700084
                  Aug 14, 2020
                  Complaint marked as Resolved 
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                    P
                    P.Kailasasundaram
                    from Gurgaon, Haryana
                    Feb 22, 2009
                    Resolved
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                    Resolved

                    I am surrender transfer my exisiting gas connection from HP gas from Tirunelveli Gas Distributor on 16.02.2009.That day itself i got connection from shengottah Bharatgas distributor.I submit all my documents like TV, Ration Card etc.In My TV charges will be 650+100(Deposit Charges+Requlator Fees).
                    But Shengottah Bharatgas distributor collect 1270 Rupees.They collect charges for Deposit Charges+Requlator Fees+Gas cylinder+Inspection charges+Book Fees+Termination Voucher verification charges ie 650+100+320+150+25+25=1270 .But no person inspecting nothing it self.When i transfer my Exisiting gas connection to thirunelveli.The HP Gas distributor Collect 750+Gas cylinder charges only.But In Shengotta bharatgas distributor collect additional charges and also their approach is very poor.
                    Aug 14, 2020
                    Complaint marked as Resolved 
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                      A
                      adv. George , muvattupuzha
                      from Ernakulam, Kerala
                      Feb 21, 2009
                      Resolved
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                      Resolved

                      i am a customer of bharat gas. my agency name is maria flames (bharat gas agency) piravom, ernakulam district. my customer number is 20784. Sv. no. date .[protected]/14.6.04. customer name is P.P. George' Pulpra house, Elanji P.O . Pin- 686665. I was booked an additional cylinder at the above date. but i haven't receive the same till now. please concider this complaint as most urgent. thanking you.
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      i am a customer of bharat gas. my agency name Barsha Agency Bhubaneswar (Orissa) (bharat gas agency). my customer number is 26635 Nd second cylinder No-489, customer name, Biswaranjan Jena, Address-LB-73, Stage -1, Laxmisagar, Bhubaneswar . Pin- 751006. I was booked an additional cylinder at the before one year above. but i haven't receive the same till now. please concider this complaint as most urgent. thanking you
                      i am a customer of bharat gas. my agency name Barsha Agency Bhubaneswar (Orissa) (bharat gas agency). my customer number is 29218 customer name, Bhakta charan Paikaray, Address-Plot No - 1044, Sriram Nagar, Po-Samantarapur, Ps-Lingaraj, Oldtown, Bhubaneswar . I was booked a cylinder on 19th februaray 2011 by sms booking on my telephone no - [protected]. but i haven't receive the same till now. please consider this complaint as most urgent. thanking you

                      Bhakta charan Paikaray
                      Sriram Nagar, Oldtown, Bhubaneswar
                      I am a customer of bharat gas under the agency of M/S APARAJITA BHARAT GAS, chandrasekhar pur, bbsr-16. my consumer number -256, name- keshi ram ho . i booked a cylinder on 4/02/2011 but i haven't received the cylinder til till now dt-14/03/2011 .please consider this complaint as soon as possible...thanking you


                      K.R. HO
                      NEW GOVT. COLONY
                      BBSR-17
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                        B
                        bhavsar shrikant ishwarlal
                        Feb 21, 2009
                        Resolved
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                        Resolved

                        Complaint Rating: Pls.deliver this to the Bharat Gas Customer Support div. complaints.
                        Res Sir/madam
                        I am a bharat gas consumer No 36367, Distributor -Rajaram gas, katraj, Pune . I live in Dhankavdi, Pune 411043. I have booked for gas cylinder on date07/01.09 (bill no.559466) consumer no 36367. I have visited three to four times at the said distributor-Rajaram gas distributor . He has denied(refused ) me to provide the cylinder & also not gave complain book. I tried to explain the situation that my mother is to be ill .Till to date, I have not recieved the gas cylinder against the above dated bill & amount 335 rs . Distributor's behave with me arrogantly .With deep paining, I am going raise complaint with you.
                        You are kindly requested totake immediate action against above Distributor for this miss behavior . since I am not having gas from14th Feb 2009 . Please allot me gas cylinder against the above bill 335 rs .Your kind co-operation will be highly obliged.
                        Thanks & Regards
                        Shrikant I. Bhavsar
                        consumer no36367
                        C/O Vithal Sendge, s.r. no.36/16, Adesh nivas infront of Sai dham apartment, Dhankavdi, Pune 411043, Maharashtra.
                        Aug 14, 2020
                        Complaint marked as Resolved 

                        Bharat Gas — not getting gas cylinder

                        Complaint Rating:
                        Res Sir/madam
                        I have booked for gas cylinder on date07/01.09 (bill no.559466) consumer no 36367. I have visited three to four times at the said distributor-Rajaram gas distributor . He has denied(refused ) me to provide the cylinder & also not gave complain book. Till to date, I have not recieved the gas cylinder against the above dated bill & amount 335 rs . Distributor's behave with me arrogantly .With deep paining, I am going raise complaint with you.
                        you are requested to take the action against above Distributor for this miss behavior. Please allot me gas cylinder against the above bill 335 rs .Your kind co-operation will be highly obliged.
                        Thanks & Regards
                        Shrikant I. Bhavsar
                        consumer no36367
                        C/O Vithal Sendge, s.r. no.36/16, Adesh nivas infront of Sai dham apartment, Dhankavdi, Pune 411043, Maharashtra.
                        Hi,
                        have applied for new gas cylender connection to Rajaram bharat gas agency, bharity vidya pith pune on 22 may, i have fill up all agency document and proved them all requerd document they told me as gas connection is not avaliable so you are in wating list with number WL 739, they would call me when connection would ready it would not take more than a month,
                        when i went to there office on 24th june i got answer that we are still unable to provied new gas connection and as per there requeremnt we have to purchase Gas shegdi from rajaram gas services only so i paid 2500 and buy a gas shegadi that time also i got replied that they will call me within month
                        now its more than 72 day i have applied for new gas connection when i call them i could not get proper answer
                        please do needfull.
                        I have booked for gas cylinder with local distributor M/s. MITTAL AGENCIES, New Panvel ( Tel. No. 2745 3197, 2746 421 ) on date 03/10/2009 ( Consumer No. 16026 ), but regret to mentioned that as usual till date I have not recieved the cylinder. While booking, I asked for booking no. but they refused, after that thrice I had talked with them but they said you will get it after 3-4 days again.

                        Pls. note that I have paid deposit amount for two cylinders but they always denied to book 2nd cylinder, if you not able to provide 2nd one then why you people are collecting deposit amount for two cylinders????

                        Also would like to state that behavier of the staff of the distributor to the customers are not good, we always found very poor response from them, they always talked arrogantly with customers. Kindly look into this & do the needful ASAP. Also ask them to allow me to book 2nd cylinder when I required. Would appreciate i[censored] take a strong action against distributor.

                        Thanks & Regards
                        Ankush J. Akhade
                        Consumer No. 16026
                        hi, .
                        i recvied 19/01/13 gas cyender .but we use 1/2/13 2 day proprly working, 3rd day not workoin.we complatin bhupendra ges agncy sirsa . i hane no sulolation .our copy no is 51683. plese sulation . agensy asked ges cyelender no gas onely water .me contct no is .[protected]
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                          H
                          Hakim Singh Kushwah
                          from Lucknow, Uttar Pradesh
                          Feb 21, 2009
                          Resolved
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                          Resolved

                          Sir,
                          This is for your kind information that I am customer of your company from last six years approx. But I have only single cylinder. Distributor every time refuse to issue other cylinder. He also give delivery of filled cylinde after one month.Address of distributor is as follows: Bharat Gas Agency, Baswa Road Bandikui, Rajasthan.
                          Sir, please look into the matter and take necessary against him.
                          Thanking you!
                          Yours faith fully,
                          Hakim Singh Kushwah,
                          Vill. -Nangal Jhamar wara
                          Po- Biwai
                          Distt- Rajasthan-303315
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          Sir,
                          This is for your kind information that I am customer of your company from last three years approx. But I have only single cylinder.I & my family face many problem for cylender.My Consumer No.17191.I have given application Dt.[protected]by hand), 22-2-10 (by Regd.)and 4-3-10 (Regd.) & many times persnally meet to Distributor every time refuse to issue other cylinder(D.B.C.). He also give delivery of filled cylinde after 10-15 days.Address of distributor is as follows: Bharat Gas Agency, Shaheed Sub. Balbir Singh Gas Agency Ward No.3 Barwala Road Derabassi Dist. Mohali, Punjab.
                          Sir, please look into the matter and take necessary against him.
                          Thanking you!
                          Yours faith fully,
                          Bhagwati Sharma W/o Lt. Sh. Surinder Kumar (Consumer No.17191)
                          Street No. 8 Preet Nagar Gulabgarh Road Derabassi Dist. Mohali Punjab,
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                            J
                            jitendra rathod
                            from Mumbai, Maharashtra
                            Feb 20, 2009
                            Resolved
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                            Resolved

                            my consumer number 28249 my daler h joshi complain late delivery and late booking order acceptance from last several months
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            I am Ramesh Prasad Srivastav, my consumer No.10825 under Distributor name Rathi Gas Services, 132/20/1, Sector-37, Faridabad. I have complain late delivery and late booking order acceptance from last several months i.e. I booked on 14.01.2009 and LPG GAS received on 25.01.2009
                            20.02.2009 and LPG GAS received on 21.02.2009
                            24.03.2009 and LPG GAS received on 17.04.2009
                            and now I am booked on 19.05.2009 and get delivery should be on 03.06.2009
                            I am enclosing copy of LPG GAS booking status and delievry status .

                            Sir, please confirm I am single cylender and I how manage for 45 days. I am not single person many have people suffure from that behaviou, there staff and other people have no principal for toking with each others. I am personnaly requested please see the matter and justify with problems.,

                            I am awaiting your prompt action.

                            Thaning you for your co-operation.

                            Best regards
                            Ramesh Prasad Srivastav
                            Mobile No.[protected], [protected]
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                              R
                              RC Sharma
                              from Gurgaon, Haryana
                              Feb 20, 2009
                              Resolved
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                              Resolved

                              Dear Sir,
                              I am holding gas connection in the name of my wife Smt. Kamlesh of your esteed company and Consumer No. is 23046. Dealer's detals are :-

                              BHARAT GAS SERVICE,
                              OPP - MAIN POST OFFICE & TELEGRAPH OFFICE,
                              SONIPAT. TEL NO[protected],[protected].

                              I have booked for refill of my gas cylinder after clear 30 days on 12 February 2009. The refill cylinder has not been supplied till 20th February 2009. On 18th February when I enquired for supply of refill cylinder I was told that they are sending on the same day and they are continuing giving the same reply till today i.e 20th February 02.

                              Kindly look into this that the supply of refill cylinder after one and half month is due to acute shortage of Gas or the other reasons which are well known by the agency concerned persons.

                              I shall be grateful if you could kindly issue the suitable instructions to the concerned Dealer for timely delievery of refill cylinder.

                              Thanking you.

                              (RC Sharma)
                              Mob - [protected]
                              Aug 13, 2020
                              Complaint marked as Resolved 
                              Sub.non delivery of lpg

                              sir,

                              my consumer number is DG 15905 in Bharat Gas serves, malviya road Deoria.
                              i have booked the cylinder on 25/08/09, but till date i have not received the refill whereas supply for the booking upto 25/09/09 has been made.

                              kindly arrange to supply the refill at the earliest and instruct the said company for regular supply of the refill without harassing the consumers.

                              regards

                              Consumer No. DG 15905
                              Asif Manjoor
                              Ahmed nager (abubaka nager)
                              Deoria
                              Mobile – [protected]
                              [protected]



                              pl z..
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                                S
                                Sanjay Diwate
                                from Jalakandapuram, Tamil Nadu
                                Feb 20, 2009
                                Resolved
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                                Resolved

                                Shweta gas Agency-pathetic service

                                Shweta gas agency in Jaripatka Nagpur gives a pathetic service.Following are the hurdles faced by the consumers:
                                1) telephone line [protected] always engage.It takes sometimes the entire day trying to connect, but could not get connected.

                                2)15 days criteria for next booking.i.e. one cannot book next cylinder before 15 days of receipt of the fresh cylinder.

                                3)Delivery takes 8 to 10 days after booking that...
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                                S
                                Sidhukumar
                                from Noida, Uttar Pradesh
                                Feb 20, 2009
                                Resolved
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                                Resolved

                                Hi

                                I would like to bring to notice about the poor dleivey of Bhavani Bharth Gas on the Outer Ring Road, Nayandalli, Near to PES Engineering College.

                                Every time after booking the Gas, Minmimum 15 days are taken to deliver the gas, that too after repetative call and request.

                                therie numbers are[protected]
                                [protected]
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                I HAD BOOKED CYLINDER ON 19/11/2007 BUT UPTO YET NOT RECEIVED CYLINDER-

                                OUR REFILLING NO -246369 DATED-19.11.2007
                                CUSTOMER NO- 17100
                                AGENCY ADDRESS-

                                SHI RAKSHA GAS AGENCY,
                                BHAVANI ROAD,
                                HEBBUGODI,
                                BANGALORE- 560099
                                Dear Sir,

                                I had booked for a cylinder on 26/12/07 and my house is just 2 km from the service provider's office. Its more than 15 days and have not yet received the cylinder. Till date I made more than 20 calls to the SREE RAKSHA GAS AGENCY, BHAVANI ROAD, HEBBUGODI, BANGALORE- 560099 (nearest service provider) and reminded them. Its of no use, when ever I make a call, I get the answer "It will be delivered to you by today evening or tomorrow morning" but surprise it is not delivered.

                                I think this is a common problem most o[censored]s are facing. I don't understand why they do not abide by the words they say.

                                Can anyone let me know how to bring this issue to their management.
                                Dayananda G R
                                Hi,
                                I am Lokesh, resident of BETTAHALASUR, YALAHANKA,
                                BANGALORE NORTH.562157
                                I have a cylinder of Bharat gas and the survice provider is
                                BASAVESHWARA BHARAT GAS AGENCY. YALAHANKA.
                                COMPLAINTS ON THEM ARE,
                                1, Staff does't behave properly with the customers
                                2,They dont give information about the charges
                                3,they do not give receipts for the money they take
                                4,they take Rs. 5100 for new connection.If you ask for the second cylinder thry say booking has been stopped
                                I HAD BOOKED CYLINDER ON 20/02/2008 BUT UPTO YET NOT RECEIVED CYLINDER-

                                OUR REFILLING -DATED-19.11.2007
                                CUSTOMER NO- 32284
                                AGENCY ADDRESS-

                                RAJ GAS AGENCY,
                                HARD WARE CHOWK,
                                NIT FARIDABAD (HARYANA)
                                Dear Sir,

                                I had booked Gas on phone for home delivery of on 04/03/08. My Agent is "Amar Ujala Gas Service", Mumfordganj, Allahabad (U.P.) My booking no. is 7. On 12th onwards I started to enquire about the delivery & everyday the officials is promising to deliver the very day. But till yesterday (14/03/08) it has not been delivered and still I am waiting for the delivery as I got the same promise today also. The service of "Amar Ujala Gas Service", Mumfordganj, Allahabad (U.P.) is always poor. Kindly look into the matter & help.

                                Thanks

                                D.K.Sharma
                                F-4, 395/306, Mumfordganj
                                Allahabad - 2
                                Mob: [protected]
                                Customer No: AJ7938 (Bharat Gas)
                                All,

                                This is Rajendra resident of Domlur.

                                Here is my worst ever experience with BHARAT Gas(Sree Krishna Gas Agency, Vivek Nagar). There are 3 people who are worst in their work and with worst attitude to words the customers. The names are,

                                Guna (delivary Boy)
                                Wilson (Incharge)
                                Dinseh (Branch Manager)

                                1. When I went for booking, they has taken the consumer number and asked me to come and collect the cylinder on the next day.
                                2. Next day before going to collect the cylinder, I called to Branch office and also to delevary boy. No one responds and after reaching the office they argue with me, asking me why dont you call us before coming for a new cylinder.
                                3. I informed them to check their phones, as my number will be there in recent received calls.
                                4. Thats it, they started saying, we dont have load now, You need to check with delivary boy. You must consult manager etc.etc...
                                5. The worst manager of that branch, he simply disconnecting the calls with out answering to the customer.
                                6. When I tried to check the cylinder status with the delevary boy, he simply switch off his mobile.He thinks that he is CEO for Bharat Gas and he used to say its not possible for me to come now, I will come @ some other time, wait there, after coming to office I will talk to you... This is what he replys to customer...
                                7. Here are their number's
                                Guna - [protected]
                                Dinesh - [protected]

                                As a friend and well wisher, I am suggesting you to not to approch the any Bharat Gas agency for a new connection, especially with Sree krishna Gas Agency.

                                Regards,
                                Rajendra Gadamsetty
                                All,

                                This is Rajendra resident of Domlur, bangalore.

                                Here is my worst ever experience with BHARAT Gas(Sree Krishna Gas Agency, Vivek Nagar). There are 3 people who are worst in their work and with worst attitude to words the customers. The names are,

                                Guna (delivary Boy)
                                Wilson (Incharge)
                                Dinseh (Branch Manager)

                                1. When I went for booking, they has taken the consumer number and asked me to come and collect the cylinder on the next day.
                                2. Next day before going to collect the cylinder, I called to Branch office and also to delevary boy. No one responds and after reaching the office they argue with me, asking me why dont you call us before coming for a new cylinder.
                                3. I informed them to check their phones, as my number will be there in recent received calls.
                                4. Thats it, they started saying, we dont have load now, You need to check with delivary boy. You must consult manager etc.etc...
                                5. The worst manager of that branch, he simply disconnecting the calls with out answering to the customer.
                                6. When I tried to check the cylinder status with the delevary boy, he simply switch off his mobile.He thinks that he is CEO for Bharat Gas and he used to say its not possible for me to come now, I will come @ some other time, wait there, after coming to office I will talk to you... This is what he replys to customer...
                                7. Here are their number's
                                Guna - [protected]
                                Dinesh - [protected]

                                As a friend and well wisher, I am suggesting you to not to approch the any Bharat Gas agency for a new connection, especially with Sree krishna Gas Agency.

                                Regards,
                                Rajendra Gadamsetty
                                Worst response of customer service at Bharat Gas Agency (Sir Krishna Gas Agency, Vannerpet, Blr)

                                The behaviour of gas supplier is rude and indecent, the Govt. should take steps to warn such agencies
                                All,
                                I HAD BOOKED CYLINDER THROUGH SMS ON 25/08/2008 BUT UPTO YET NOT RECEIVED CYLINDER.
                                THEY ARE CONFIRMED BOOKING AND GIVEN NO-21361, AFTERWARDS I CALLED AGENCY FOR CONFORMATION, THEY TOLD WITHIN 5 DAYS IT WILLCOME, EVEN THOUGH I AM HAVING ONE CYLINDER I AM AGREED, BUT LAST TWO DAYS THEY ARE TELLING YOUR BILLING IS OVER YOU WILL GET CYLINDER TODAY, FOR TWO DAYS SAME STORY, THAT DELIVARY BOYS SELLING CYLINDER IN BLACK MARKET, BOTH AGENCY AND DELIVERY BOYS ARE PLAYING HIDE AND SEEK GAMEAND SPENDING TIME.
                                OUR AGENCY IS ANUGRAHA AGENCY, BASAVESHWARANAGARA VERY GOOD AGENCY WHEN THEY ARE IN VIJAYANAGARA, NOW A DAY'S BECOMMING WORST.
                                iF YOU ARE ASKED FOR SECOND CYLINDER THEY WILL NOT BOOK,
                                LIKE THIS PROBLEM HOW WE WILL SERVIVE

                                KINDLY TAKE ACTION
                                WITHREGARDS
                                LOKESH
                                Customer care people dont pick the call in Sree Balaji Agency Mathikere. I am trying from 5 days but they never reciveced the call till now.

                                bharatgas — poor delivery

                                living with out cooking lpg at home is realy harassement i am just blind in this case any body there to help me pls do some thing am with just one cylinder and from last 3 months i buying the cylinder from black market so pls arrange me refill and second cylinder
                                p murthy
                                consumer no.37388
                                N K ENTERPRISES
                                CHENNAI
                                Vasveshwara Bharat Gas Agency Giving Lot of Trobble

                                I am user of Bharat gas and i have deposited my Gas TV voucher with this agencies on date 15.09.08 vide their receipt no 4116 dt 15.09.08 for issueing SV and deposited rs.1843.00 cost of all instruments.

                                After Deposting the same Agency Manager informed us.
                                That Regulator & Gas pipe not avilable and it will be able to deliver to me after 10 days.
                                Gas Cylinder will be provide after 15 days.
                                Connection Voucher (SV) will be provide you after one month.
                                When i hv told them that it should be issued immediately. then he shown us file having moore then 50 TV to issue SV. to customer
                                The interesting issue is They have collected payment from all the customer but not deposited in the BPCL and they are utilizing the Govt fund. More over not responding to the customer in proper way. when i hv asked ph no of owner they refused to give and given no of Sales officer mr Sudhakar.
                                I have given call to mr Sudhakar But he has not picked up the phone & Mrs Padma taken complaints but till date 24.09.08 i hv not received any response from her.
                                Customer are very much surprised What kind of joke with customer after paying the money.

                                So take it serious and take sutable action to give relief to customer

                                With Regards
                                Paramjeet Sharma RIm [protected]
                                I had booked bharat LPG at Mahalaksmi enterprises, Bangalore on 9th Sep and got confirmation mail on 13th Sep. I also reminded the delivery boy twice to get cylinder but till 10th Oct, it is not delivered!!!
                                -Constants
                                POOR DELIVERY

                                I HAD BOOKED CYLINDER ON 05/11/2008 BUT UPTO YET NOT RECEIVED CYLINDER-

                                Our R. G. No. 225111
                                Chandra Bhushan Singh BM-1/5, Veerangana Nagar Jhansi (U P)

                                AGENCY ADDRESS-

                                Surya Gas Agency. Jhansi (U P)
                                Hi,
                                I am Sunny, resident of Mathikere, BANGALORE NORTH.560054

                                I have a cylinder of Bharat Gas,
                                The service provider is SREE BALAJI BHARAT GAS AGENCY. Mathikere.
                                Common COMPLAINTS which most o[censored]s(resident/clients) have to deal everytime we order for Refill are-
                                1, Staffs(especially the ones who take orders for refill, the Babus)- They are very bossy and doesnt behave properly with the customers
                                2, Even people with single cylinder have to wait minimum of 15-16 days.
                                If we go enquire the status of our order, they simply dont respond and quite nastily
                                ask us to wait for another week. Or sometimes they harass us by saying that receipt has been given to delivery man and they shall deliver the cylinder soon but when we catch hold of delivery man he in return says that he had not received any receipts, someone please save us.
                                3)Also we could see people getting cylinders on the same day behind the main office, cant explain the phenomenon behind this.

                                So, anybody reading this who can actually do something to this kind of lousy and parasitic creatures,
                                please take a very strict action against them.
                                They are the real garbagge of the society and rotten potato in your(Bharat Gas Agency) sack.
                                I had booked a cylinder on 31/12/08 and my house is just four km from the service provider's office and within the city. Today, Its more than 22 days and have not yet received any cylinder. Till date I made more than 10 calls to the PUNSUP GAS AGENCY, Muktsar (Punjab[protected] phone no[protected] and reminded them. Its of no use, when ever I make a call, I get the answer "It will be delivered to you by today evening or tomorrow morning" but to my utmost surprise, still it is not delivered. I think this is a common problem most o[censored]s are facing. I don't understand why they do not abide by the words they say. Can anyone let me know how to bring this issue to their management.

                                Thanks,

                                Manjit Singh Gill
                                My CUNSUMER NO : 8991
                                Name of Distributor: PUNSUP GAS AGENCY, MUKTSAR (PUNJAB)

                                Bharat Gas — POOR DEVIVERY

                                i booked 15 days back, even though i have not get the cylinder, the home delivery is worrest, neglect answers from the responsible persons.to whom to i make a call...
                                my consumer no :3622
                                my service no:3018


                                KRISHNA HARI K
                                H.NO 1-11-68,
                                WEAVERS COLONY,
                                JANGAON.
                                SIR,
                                my consumer number is TAN-261 IN SHRI BALA JI GAS AGENCY FATEHABAD (HARYANA).
                                i have booked the cylinder on 27.02.2009, but till date i have not received the refill whereas supply for the booking upto 06.03.2009 has been made.

                                kindly arrange to supply the refill at the earliest and instruct the said company for regular supply of the refill without harassing the consumers.AGENCY NO.[protected], [protected], [protected]

                                regards

                                VINOD NANDA
                                PHONE NO.[protected]
                                My customer number is 4467. I opened a LPG account with Bharatgas company through a distributor named SAI SHAKTI gas agencies in UDHANA SURAT, GUJARAT. I opened this account with them on[protected]. After I consumed my new 1 LPG cylinders, none of my refill request is done within the time frame. Every refill request takes 5 to 60 days with this agency.

                                MY NAME IS MANISH TIWARI

                                I WANT TO 2 cylinder BUT istributor IS NOT GIVING ME 2 cylinder SO PLZ
                                HELP ME SIR MY MO NUM IS : [protected]
                                Complaint Against : Bhavani Bharatgas Distributors
                                #15, Muneshwara farm, Pantharapalya, Off Ring Road, Mysore Road, Bangalore- 560039

                                My Consumer Number: 16793

                                Bhavani Bharatgas Agency has never booked the cylinder after 21 days, and after booking always takes 8 to 10 days to delivery after many times follow up. 27 days ago I have taken my last refilled cylinder. From last 5 days they have been declining to book my cylinder.
                                Would you please to take the appropriate action against this distributor?

                                Regards
                                Kamta Gupta
                                Regional Manager South -Asia
                                Petroferm Inc.
                                Mobile: +91-[protected]
                                Advanced Products for Advanced Cleaning
                                Email: [protected]@Petroferm.com
                                www.petroferm.com
                                i navin chandra singh R/o d116 nihal vihar nangloi new delhi having bharat gas conection no. 15130 with Victory nterprises. as i have booked gas on 7.8..2009 but i have not received till today i.ei 19.08.2009 from them. i called many times from that day till today but i always get the same answer tomorrow. ther is no gas at my home it is getting very dificult to feed my family. i called today there was lady she lied and told me that i hv never booked any gas.

                                therfore i want a strict action against them. pleae to do something.
                                Respected Sir,

                                I am using Bharat Gas for the past 20 years, I have lost my original document somewhere while shifting house. Now I need a duplicatte copy of the document for BSNL landline fixation, could u please help me in geeting a duplicate copy of the document. I have the Gas book, in that my details are there. My consumer #8355, Anmol gas distributors.

                                Thank you

                                [protected] (Amjad Khan)
                                We are user of Bharat Gas having consumer no BF111009 and dealer is Vineet Gas Berkhera Bhopal MP. We both husband and wife are working and our house remains locked upto 3.00 PM. This point we have already got registered at dealer that gas delivery should be after 3.00PM only. Every time delivery man writes that house was locked and has never delivered tha gas after 3.00PM. We had already made complaint to dealer and after that the gas is delivered after 3 PM . This is a regular feature and delivery man misbehaves and argues that he will not deliver after 3 PM. Recently we have booked the cylinder more than a week ago but till date the delivery has not been made. We have been fed up with this type of service and if no action is taken then we will be forced to report the matter to conumer forum. Hope you will attend to the complaint and will give some fruitful solution.

                                Regards
                                A H Saifee, Consumer No. BF-111009
                                Bharat Gas Complaints - Second Cylinder not deliver
                                EMINENT COMPUTERS PVT.LTD
                                SHOP NO. 5&6, L1-34/1
                                SANGAM VIHAR
                                NEW DELHI-110062

                                Sir,

                                I am Ajay kumar Amar, R/o F1/10 SANGAM VIHAR NEW DELHI-110062, having bharat gas conection no. 3863 with EMINENT COMPUTERS PVT.LTD SHOP NO. 5&6, L1-34/1 SANGAM VIHAR NEW DELHI-110062. as i have only one cylinder so i face various problem without second cylider but my distributer strickly return my request without any hazitation(BEFORE ONE AND HALF YEAR). i always get the same answer tomorrow(again and again). it is getting very dificult to feed my family. This distributor give answer it is impossible issue second cylinder.

                                therfore i want a strict action against them. pleae to do something


                                thanks,
                                AJAY KUMAR AMAR

                                BHARAT GAS (VINEET ENTERPRISES) — BLACKMARKETING

                                DEAR SIR ; I AM MOHD OMER UDDIN CONSUMER OF BHARAT GAS DEALER OF VINEET ENTERPRISES CONSUMER NO 12998 . AUTODRIVER OF VINEET ENTERPRISES MAKING HUGE DEMAND PAY EXTRA AMOUNT OR ELSE GAS WILL SUPPLY LATE. PLEASE SOLVE THE PROBLEM . THANKING YOU YOURS MOHD OMER UDDIN
                                Dear Sir
                                This is RAJIV RANJAN from delhi saket area.i have BHARAT GAS CYLENDER.but bhart gas servies is very -2 bad my agncy is place HUAZ KHAS IN NEW DELHI.i was call last 15 days booked reffil in cylender but till date not supply cylender.dally i was calling gas agency but thay are reply today will cylender supply. but till date not recive cylender.really i feel tension becoz i was not make cook last five days sir what can i do.pls help me.

                                gas — poor gas delivery

                                Am Mylathal, my customer Id 55173. Am the customer of Bharat gas dealer golder agency, Varadharajapuram. Mine is a government alloted cylinder. I have booked the cylinder after 60days of receiving it. The people who working in the agency conveyed me that the cylinder will reach the home within two days of booking. But only after 6days am not getting the cylinder which holding pre dated receipt. Please take necessary action against them which is become a great issue and happening on regular basis.
                                Other Details:
                                Dear sir,

                                I am a user of Bharat gas, I am really sorry to say that what the hell service they are giving at the time of emergency leakage i don't know, even there emergency gas leakage helpline numbers are not reachable.I am really pissed off with this pathetic scenerio.
                                I request from the H.O. responsible authority of bharat gas please enhance the sevice distributin and Be keep activated number atleast for emergency. (my consumer number is #31162)

                                Your sincere
                                Mukesh Rana
                                Hi,

                                I have booked a LPG on 28th april and till date i have not received yet. I had a word agency person he said there is a shortage of LPG from his distributor end. I have also forwarded a complaint in customer care as well but did not get correct resolution. Kindly check and revert.

                                EASTEND ENTERPRISES :- Agency
                                466084 :- Complaint number
                                5770 :- LPG Gas number.

                                Regards
                                Rahul Singh
                                [protected]
                                HI sir.

                                This is Nagababu s/o S.Dharmarao, from Kompally,Rangareddy dist,quthbullapur mandal,AP.
                                We have gas connection of Bharathgas wide consumer no 19356.
                                recently changed my address---i have already informed to my distributor RAJESWARA GAS AGENCY,KOMPALLY.
                                They did not change that.

                                my last booking at 04/06/[protected]nearly 40 days over--but we did not get cylinder till the date.

                                so pls kindly action on this complaint as soon as possible.

                                every month we are facing this problem...they are correctly distribute to high profile people----they are neglecting poor
                                people----this is very sad.---

                                my address is change as follows

                                H.NO.--7-78,
                                CENTRAL PARK AREA
                                KOMPALLY
                                500014.


                                warm regards,
                                S.Nagababu.
                                Sir,

                                Sir, My consumer No.35680. I booked cylinder on[protected] & till now I didn't get my
                                refill & now they replied every day that they provide my cylinder today or tomorrow. but till date they did not deliver the cylinder. Each & every month I have to launch my complaint then I get my
                                cylinder.I am facing this problem since last 1.5 year.The people who are all working there are handling the customers very badly. they are fully irresponsible. I am totally irritated by their activities
                                So I request u to plz provide me good service
                                Dear sir/madam,

                                I would like to inform you that i had book my gas on 30 jun and 19 days has been passed but same yet not delivered then yesterday i have visited at your shaalimaar agency which is situated at chowk lko and ask him about the matter to lady who has sitting there suddenly she told that you sit on another place because internet is not working which is very rude manner ..and after that i had asked for book my gas again but she has denied..

                                So we request you to plz look into the matter and get this solved.. coz every time gas not delivered timely and your shaalimaar agency employes has manner less they not listing of consumer complaints..

                                Connection num- 9384
                                Puspa devi
                                Harinager balaganj lko.

                                Mob no. [protected]
                                [protected]

                                Ashish Singh

                                regarding gas connection locked

                                Please unlock my gas connection no. 18870

                                Booking for Refilling of Cylinder

                                Consumer No.18468 Hardeep Singh Bhutiani I tried several times over available phone numbers but no one picked up the phone for booking of refilling of cylinder.

                                mobile no. not activated

                                Sir, mobile no is not activa, ted no.[protected]. consumer no.32952. suvidha gas nashik
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                                  C
                                  Complainant1014449
                                  from Jamshedpur, Jharkhand
                                  Feb 19, 2009
                                  Resolved
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                                  Resolved

                                  I mr.Akram raza consumer number no :- 000323
                                  address :- At/po :- Diawan, Dist:- Nalanda, Bihar, 801304
                                  Contact no., :-- [protected], [protected]

                                  distributor's name and address :-
                                  Jai Bharat gas agency
                                  Ram raj Market
                                  Jogipur mor
                                  Hilsa

                                  had booked my cylinder on 7 th January 09, Since then i am following reguarly for delivery.initially they said gas is not available for few days and then some times they behaved rudley, some times they called my mother for delivery but didn't do, again committments for next few days.Even they dumped my empty cylinder in their go down and called me for next few days, but still moving around the office for delivery.Today again in spite of giving me assurance for delivery they didn't .so i thought to write with a little hope as a trial one.

                                  i must tell you here that no one except my old mother is in my house and she has to move every time for gas collection.This is quite irritating for me.This is some how mental harassment over me in order to get my booked LPg.

                                  cutomer service is so worst that i couldn't get any reply of Feedback Reference No:52620.This is now more than two week for cross mailing but no result yet.

                                  I just fade up with bharat gas poorer service as well as management.
                                  Pls tell me how to with draw my connection.No need now to being with the company any more.
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  Our Bharath cooking Gas agent M/s. Prathiba Bharath Gas, Visakhapatnam, A, P, could not supply the ccoking gas cylinder even after one month. My Gas connection No. is 9587 . I usually book once in two or three months. Last I booked on 28.11.2009 with booking No. 6633 and the agency promised supply within a week's time. But till 15.12.2009 the cylinder was not supplied. It shows the in efficient and poor customer service of the agency. Hope the authorities concerned will take corrective steps before we move to consumer forum for deficiency in service and claim compensation

                                  Stephen fernado
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                                    S
                                    Saqib Naim
                                    from Itimadpur, Uttar Pradesh
                                    Feb 19, 2009
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                                    Dear Sir,

                                    we are custumer of (Bharat Gas) "Bristo Gas Agencies, Lajpat Nagar, Near Police Chowki Moradabad-244001" & our consumer No.3558 & 18743. We booked gas on 2.01.2009 but we have not get gas till now. we have reminding him many times after booking, which is booking on 02 January 2009 after 48 Days still our gas is Undelivered.
                                    Delivery men (supliers) blaking gas openly distributer "Bristo Gas Agencies" are also involve in gas blaking.
                                    so, We request you to take a serious action against "Bristo Gas Agency, Lajpat Nagar, Moradabad-244001 ".

                                    THANKING YOU.
                                    Your's faithfully

                                    Saqib Naim Consumer No. 18743
                                    Naim ul Ghani Consumer No. 3558

                                    Cell No. [protected]

                                    Date : 19.02.2009
                                    dealer service very poor
                                    Dear sir,

                                    we are custumer of (Bharat Gas) "Bristo Gas Agencies, Lajpat Nagar, Near Police Chowki Moradabad-244001" & our consumer No.5128..no proper delivery the gas can be delivered after 20 days from the date of booking
                                    and when the delivery takes place they charge extra price.

                                    We request you to take a serious action against "Bristo Gas Agency, Lajpat Nagar, Moradabad-244001

                                    THANKING YOU.
                                    Your's faithfully


                                    GULABO DEVI

                                    CELL NO. [protected]

                                    DATE 06.11.09
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                                      Amit Kumar
                                      from New Delhi, Delhi
                                      Feb 17, 2009
                                      Resolved
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                                      Resolved

                                      i m AMIT, currently living at NANGLOI having a gas connection of bharatgas. i have the following problem;
                                      1.gas agency doesn't provide cylinder to my home and i have to personaly go there and have to collect my cylinder, but from the last 3 months when after 3-4 days of booking my cylinder i reched to them they asked me to come again as they have no stock
                                      2. the agency forcefully selling a tea pouch for which they are charging 25 ruppee, if anyone denies to them they asked them not to give cylinder.
                                      3.the behaviour of the employees are very rude for the customers as they thought they are the dominator.

                                      pls take some step as all the customers are facing lot of problems.i am also giving the name, address of the gas agency.

                                      Name of agency;NIRMAL GAS SERVICE
                                      Address of agency; shop no.A-19,
                                      Chander vihar
                                      Nangloi, Delhi-110041






                                      From,
                                      AMIT KUMAR
                                      Ph:[protected]
                                      email id:[protected]@gmail.com
                                      [protected]@yahoo.com
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      May 15, 2015
                                      Updated by Amit Kumar
                                      m AMIT, currently living at NANGLOI having a gas connection of bharatgas. i have the following problem;
                                      1.gas agency doesn't provide cylinder to my home and i have to personaly go there and have to collect my cylinder, but from the last 3 months when after 3-4 days of booking my cylinder i reched to them they asked me to come again as they have no stock
                                      2. the agency forcefully selling a tea pouch for which they are charging 25 ruppee, if anyone denies to them they asked them not to give cylinder.
                                      3.the behaviour of the employees are very rude for the customers as they thought they are the dominator.

                                      pls take some step as all the customers are facing lot of problems.i am also giving the name, address of the gas agency.

                                      Name of agency;NIRMAL GAS SERVICE
                                      Address of agency; shop no.A-19,
                                      Chander vihar
                                      Nangloi, Delhi-110041
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