Bharat Petroleum [BPCL] Complaints & Reviews

respected sir,
I am the consumer of bharat gas (cooking).CONSUMER NO-16213 . I have diposited cylinder in DAMAN branch & transferd my document to bharat gas. Indore
acording to bharat gas Indore 's instruction I have submitted all photocopy of document on dated 21/02/2009. til now I am not getting cylinder for cooking & I am suffering.

so I request to you kindly issue cylinder for cooking in INDORE BRANCH.

I am resident of Ajeet Road, St. No. 4, . The gas cylinder delivery is done from Pusab Gas Service, Veer Colony, Bathinda. Home delivery of gas ans booking of gas is not in time. I have booked for gas cylinder which no. is 9976 on dt. 14/02/2009. but gas is not deliverd till now. My gas consumer is 1589. My Adress is:-
Ajay Kumar Aggarwal
H. No. 21192, St. No. 4,
Ajit Road, Bathinda
Tel. NO.[protected]

You are requested to take necessary steps. As it is creating a lot of problems to our family.

I am Jayant Isaac, from Durg-Bhilai (Chhattisgarh) India; I want to tell the incident that occurs almost every time when I go for filling the petrol or diesel in my car and bike. I would like to tell one incident when I went to the petrol pump for filling the petrol of Rs.100/- and said the petrol pump person to get me petrol of Rs.100/-, immediately the person filled the petrol of Rs.99.75 only. On asking for clarification he simply said that this much quantity only you will get for Rs.100/-. By getting this answer I argued with that person and insisted him to give petrol of full amount of Rs.100/- then he simply denied giving me the petrol of full 100/- rupees. This type of incidents always takes place with me as well as other customers. Now a days lots of customers are not having time to do all this conversation and they simply ignores it and says that it is a matter of only 25 paisa or 15 paisa, but I want to say that it is not a matter of this small negligible amount because when it is accumulated it becomes a huge amount that these people earns by cheating the innocent customer.

Can you please guide me the procedures to launch complaints against these frauds and do the needful.

Dear sir,

My brother MR. DEVIDAS VITTHAL KHURD had Apply for new gas connection(CONNECTION NO-3689) in RATAN ENTERPRISES RAHATANI(KALEWADI ). The gas number is come.But the problem is my brother & his wife is in london & they will be come after 2 months. I went to collect the gas on saturday in Ratan Enterprises with all neccessary documents.but they refuse to give me gas connection.
my brother ready to send authorization mail for collecting gas connection. So i request to you if possible on my brothers authorization mail to give me a gas connection pls intimate to Ratan ENTERPEISES for the same.
Otherwise i kindly request to you pls hold this gas connection till my brother will come from london.

Pls reply on my query asap

Thanking you,
audumbar khurd

Sir
I am customer of Domestic connection of Bharatgas consumer No C10366 at Visakhapatnam in Andhra Pradesh.This is to lodge a complaint against the delivery boy who is asking for charges for delivering the cylinder at home while it is promised for home delivery from sri saikrupa gas agency in Gajuwaka.Request take up this matter with Bharatgas authorities for the same.
Regards.
Sameer

Sir,

We booked our gas dt. 15/02/2009 booking no. 06, but till date not dilvered.

Connection No.-16204
Name- Anurag Awasthi
Adress- House No. 05, Hiran Nagar ( Near Ajit Singh Gate) Unnao-209801

Please provid the gas timely, And Telephone No. allways engased. Please help.

Thanking You

our customer no. is 5939 by name KISHANCHAND PAHUJA we are getting cylinder each n every time after 15 to 20 days after booking. the agency holder is selling in black also, in past our supplier was balaji gas agency in PHULERA. they were also doing the same thing, in past we launch many complaints against this particular agency holder. then after some time the dealer has been changed. now the new dealer also doing the same troubles, the reason is SAME STAFF of the old phulera dealer is working with the new dealer. there names are mr.kuldeep sing & dinesh sing...new dealer name is ANNAPURNA BHARAT GAS, BUS STAND, NARAYNA (TEHSIL. PHULERA)...DIST. JAIPUR... RAJASTHAN... PHONE NUMBERS ARE...[protected], 234416.

I'm one of your customer having LPG connection, consumer no:1931 dated 17/11/2007 at your distributor, m/s BHASKAR GAS AGENCY, 1/260-B, NEAR GARUDAN KULAM, BARRACKS, WEST HILL, CALICUT, KERALA. PIN:673006.(distributor code:621705) .
I received my second cylinder connection on 26/2/2009 by paying Rs.2150/-.along with a COMPLIMENT worth Rs 380/- which have been charged from me. When I enquired about the detailed bill, they gave only the subscription voucher for Rs 1250/- and a bill worth Rs 326.50/-. I rejected the compliment but they said that it was a company offer and they even charged money for it.Kindly clarify the genuiness of the compliment and the chages for the second cylinder.

Dear Sir,
I am Pardeep Jindal From city:- Gidderbaha, Distt:- Muktsar, Sate:- Punjab
I want to state you that the bhart gas supply in our city is not proper. Supply does not reach directly to our house. We have to book cylinder after 30days & we get cylinder after 45days which the agency holders require to supply with in 30days or we have to get cylinder in black any time at 700Rs. Person which complaints about their work he does not face that problems. As a reputated person i kindly inform you about this danger. So this problem of mine be resolved at your earliest convienience.
Thanking you,

Dear Sir / Madam,

My consumer No. is 6323A My address is - ROOM NO.10, Trikuti Dham society, Near Nasheman Masjid, Lokmanya Tilak Nagar, Link Road, Sakinaka, Mumbai - 400072.
I booked a cyliender on phone No.[protected] on dtd 12.02.09, the booking officer whichever was a lady of M/S Ashok Gas Services, Asalpha, Link Road, Ghatkopar, had told that the cyliender would be delivered in 5 days ie on 16th or 17th of Feb'09.
Today is dt 26.02.09 neither the cyliender has delivered nor any positive reply I had received from the Distributer's officials. I don't know whether this is the types of service or it is the policy of BHARAT GAS.
I make minimum 35 phonecalls to the distributer from 18.02.09 to 26.02.09. but they are not giving any positive reply. They told that come and pick the cyliender from our godown in Bhatwadi, Asalpha. I am unable to understand if I am a 20 yrs old customers and I booked the cyliender also then why I have to pick the cyliender.

Kindly suggest what to do in this current position. Either I have cancelled the registration and look for the other option or I have to file a case in consumer court against the fault in the services.

Your favourable reply will be highly appreciated.

Regards


SARANGA H SINGH

Consumer No. - 6323 A

Mobile No. - [protected]

email id - [protected]@gmail.com

My name is Vivek Bharatbhai soni I am inReliance Industrties Limited.Before one and half year i prchased gas connection of Bharat Gas from RAJ gas services at jamnagar.My requirement was two bottle but due to some rules they told me that after 6 month we will give you onother bottle butTill date i hace not received onother bottle.Recently i shifted RIL town ship away 30 KM from jamnagar.I facing lots of problem without second bottle.Today they are demanded 2800 ruppes for onother bottle.Thay demanded second time deposit for onother bottle.2800 ruppes for second bottle+Its deposit + 15Kg dawat basmati rise complesory.Now what i have to do?

Dealer : M/s Arvind Gas Agency, Shopping Centre, Kota
Consumer Number - 15489

It is quite surprising that undersigned is not able to contact over phone to the subject dealer inspite o[censored]sing two phones simultaneously. Most of the times their phones are busy, but when luckily ring is on, they do not pick up the phone, thus after 2-3 minutes wait, the phone line cuts automatically.

It has been observed time & again that this dealer is highly indulged in black-marketing of filled cylinders all around the city and put his whole energy in harassing the genuine consumer, thus avoid to attend phone calls for booking. Earlier also I have registered similar complaints with your various forums, though the service of this dealer are not improving.

I hope your good office will take stern action against this dealer.

I AM WORKING AT KOLKATA. MY CONSUMER NUMBER IS 5545 & BHARATGAS DISTRIBUTOR IS DIPSIKHA GAS & GADGETS, HARINAVI, WEST BENGAL. AS I HAVE TO VISIT MY HUSBAND WHO IS WORKING AS CHIEF MANAGER AT IOC LTD AT HALDIA, MY FREQUENCY OF CYLINDER BOOKING SOMETIMES GOES MORE THAN 2(TWO) MONTHS. THE DISTRIBUTOR REFUSES TO BOOK CYLINDER SAYING THIS IS NOT ALLOWED AS PER ``RULE''. I AM FACING THIS PROBLEM RECENTLY, EARLIER THE DISTRIBUTOR DID NOT SAY LIKE THIS. I REQUIRE HELP PLEASE.

WITH REGARDS

SUMITA ROY
B1-301, VICTORIA GREENS HOUSING,
385 GARIA MAIN ROAD
KOLKATA-700084

I am surrender transfer my exisiting gas connection from HP gas from Tirunelveli Gas Distributor on 16.02.2009.That day itself i got connection from shengottah Bharatgas distributor.I submit all my documents like TV, Ration Card etc.In My TV charges will be 650+100(Deposit Charges+Requlator Fees).
But Shengottah Bharatgas distributor collect 1270 Rupees.They collect charges for Deposit Charges+Requlator Fees+Gas cylinder+Inspection charges+Book Fees+Termination Voucher verification charges ie 650+100+320+150+25+25=1270 .But no person inspecting nothing it self.When i transfer my Exisiting gas connection to thirunelveli.The HP Gas distributor Collect 750+Gas cylinder charges only.But In Shengotta bharatgas distributor collect additional charges and also their approach is very poor.

i am a customer of bharat gas. my agency name is maria flames (bharat gas agency) piravom, ernakulam district. my customer number is 20784. Sv. no. date .[protected]/14.6.04. customer name is P.P. George' Pulpra house, Elanji P.O . Pin- 686665. I was booked an additional cylinder at the above date. but i haven't receive the same till now. please concider this complaint as most urgent. thanking you.

Complaint Rating: Pls.deliver this to the Bharat Gas Customer Support div. complaints.
Res Sir/madam
I am a bharat gas consumer No 36367, Distributor -Rajaram gas, katraj, Pune . I live in Dhankavdi, Pune 411043. I have booked for gas cylinder on date07/01.09 (bill no.559466) consumer no 36367. I have visited three to four times at the said distributor-Rajaram gas distributor . He has denied(refused ) me to provide the cylinder & also not gave complain book. I tried to explain the situation that my mother is to be ill .Till to date, I have not recieved the gas cylinder against the above dated bill & amount 335 rs . Distributor's behave with me arrogantly .With deep paining, I am going raise complaint with you.
You are kindly requested totake immediate action against above Distributor for this miss behavior . since I am not having gas from14th Feb 2009 . Please allot me gas cylinder against the above bill 335 rs .Your kind co-operation will be highly obliged.
Thanks & Regards
Shrikant I. Bhavsar
consumer no36367
C/O Vithal Sendge, s.r. no.36/16, Adesh nivas infront of Sai dham apartment, Dhankavdi, Pune 411043, Maharashtra.

Sir,
This is for your kind information that I am customer of your company from last six years approx. But I have only single cylinder. Distributor every time refuse to issue other cylinder. He also give delivery of filled cylinde after one month.Address of distributor is as follows: Bharat Gas Agency, Baswa Road Bandikui, Rajasthan.
Sir, please look into the matter and take necessary against him.
Thanking you!
Yours faith fully,
Hakim Singh Kushwah,
Vill. -Nangal Jhamar wara
Po- Biwai
Distt- Rajasthan-303315

my consumer number 28249 my daler h joshi complain late delivery and late booking order acceptance from last several months

Dear Sir,
I am holding gas connection in the name of my wife Smt. Kamlesh of your esteed company and Consumer No. is 23046. Dealer's detals are :-

BHARAT GAS SERVICE,
OPP - MAIN POST OFFICE & TELEGRAPH OFFICE,
SONIPAT. TEL NO[protected],[protected].

I have booked for refill of my gas cylinder after clear 30 days on 12 February 2009. The refill cylinder has not been supplied till 20th February 2009. On 18th February when I enquired for supply of refill cylinder I was told that they are sending on the same day and they are continuing giving the same reply till today i.e 20th February 02.

Kindly look into this that the supply of refill cylinder after one and half month is due to acute shortage of Gas or the other reasons which are well known by the agency concerned persons.

I shall be grateful if you could kindly issue the suitable instructions to the concerned Dealer for timely delievery of refill cylinder.

Thanking you.

(RC Sharma)
Mob - [protected]

Shweta gas agency in Jaripatka Nagpur gives a pathetic service.Following are the hurdles faced by the consumers:
1) telephone line [protected] always engage.It takes sometimes the entire day trying to connect, but could not get connected.

2)15 days criteria for next booking.i.e. one cannot book next cylinder before 15 days of receipt of the fresh cylinder.

3)Delivery takes 8 to 10 days after booking that...