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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Dec 5, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 15

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A
ArnabSa
Feb 5, 2023
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When I am trying to to port my number I am getting a reply saying that UPC cannot be generated as there are subsisting contractual obligations with your service provider.
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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    A
    AksV
    Feb 5, 2023
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    Not receiving UPC code for porting from BSNL. My no: [protected]
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      A
      Arnav#0513
      from Una, Gujarat
      Feb 4, 2023
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      Address: Lathiani

      I had taken Dsl broadband connection along with landline connection and in 2016 i had to surrender the connection due to poor services of company. I had written to telecom Circle hamirpur to provide my security amount. But I had never recieved the amount. I want my security amount. My phone no[protected]
      Name- Amar Chand Sharma
      Address - Village chehru post office Lathiani sub district Bangana district una (H.P) 174308
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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        S
        seetha156
        Feb 3, 2023
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        I have tried to generate UPC number 4 times, but every time getting below 2 messages

        1) Your request for UPC has been delayed. Please wait while your request is being processed.

        2) Request for UPC for your mobile no. 91xxxxxxxx could not be processed. Please retry after some time.
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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          S
          Sriraj9
          from Hyderabad, Telangana
          Feb 3, 2023
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          Address: Hyderabad

          I sent the message PORT to 1900 and I'm getting the below messages as the response

          1. Your request for UPC has been delayed. Please wait while your request is being processed.

          2. Requested for UPC for your mobile no. 8686XXXXXX could not be processed. Please retry after some time.

          I have retried it more than 5 times and I'm still getting the same messages as above.
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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            S
            seetha156
            Feb 3, 2023
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            I have sent the port message to 1900 for more than 4 times. Still i am not getting the UPC code. I am getting either
            1) Your request for UPC has been delayed. Please wait while your request is being processed.

            2) Request for UPC for your mobile no. 91xxxxxxxx could not be processed. Please retry after some time.
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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              P
              poncheirmaraj
              Feb 3, 2023
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              Resolved

              Sent porting request from my BSNL mobile Port [protected] to 1900, but keep getting UPC not processed this time, retry after sometime, customer care not able resolve asking me to try again.
              Feb 3, 2023
              Complaint marked as Resolved 
              CSC support asked me retry after 6pm, because every provider have restricted number of port out everyday, and it worked, received the UPC code immediately.
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                R
                Rittick Roy
                from Howrah, West Bengal
                Feb 3, 2023
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                Address: Kolkata west Bengal

                Last 2 days my bsnl sim card isn't working properly there is no signal other side my other sim is ok and hand set is also fine please give me a solution and help me through out this problem.
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                  K
                  Kaaviya A
                  from Chennai, Tamil Nadu
                  Feb 2, 2023
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                  This is sooooooooo frustrating, such a well known mobile service fails to reflect UPI transactions ... soo irritating, now I understand why everyone is switching their SIM from BSNL to other services, they provide instant notifications after every recharge...the customer care is asking me to recharge from a shop...I don't understand in which century they are living in...this mobile service is fit to be in the 20th century only...it is not adapting with the technology changes!! Worst services!!
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                    Address: 58 sa colony 1 st street, Chennai

                    Hi

                    I submitted my bsnl form for new broadband connection on March 2020.later I got connection with Act fibernet so i informed BSNL not to process my application. No one came to my house from BSNL from then. After few months employee from BSNL inquired about the rejection of the new request. I informed that i already got connected with Act fibernet. They said ok that time and now BSNL sent me bill of 4785 rs for submitted my...
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                    S
                    swathy prakash
                    from Kollam, Kerala
                    Feb 1, 2023
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                    Address: BSNL all over India

                    Last month i forgot to pay my last month bill and BSNL just disconnected my internet.. and they said pay now for immediate reconnection... and payed the bill before 2 days and still i didn't get the service
                    this is my transaction id[protected]
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                      P
                      Prateek_vats
                      Jan 31, 2023
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                      Sir I have done recharge on wrong mobile number [protected] instead of my other number would it be possible to get it reversed. My order number is BSE[protected]. If possible please provide the process detail.
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                        G
                        Golu96
                        Jan 29, 2023
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                        Dear authority,
                        This is to inform you that there is a damaged BSNL telephone pole in front of my shop which is of no use. This is causing a lot of problem, also there is a threat of thives.
                        So I request you to remove or relocate this telephone pole from the front of my shop as soon as possible.
                        For this I will be very thankful to you.

                        Location- Near The bhagalpur central co-operative bank pvt Ltd, K. B. Lal road, Nathnagar, Bhagalpur

                        Yours truly,
                        Prashant kumar
                        Nathnagar, Bhagalpur
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                          N
                          NILENDU BHOWMIK
                          Jan 29, 2023
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                          Address: English bazar Malda

                          Hlw sir, when i send port massage money debited but upc not generate... Many i complain in customer care they raise my complain but they didn't solve the problem.. this problem i face along 3 and 4 months ..sir please help me
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                            P
                            prateek-khera
                            from NEW DELHI, Delhi
                            Jan 28, 2023
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                            Address: New Delhi

                            This request is in regards to a unused telecom pole near to my house which has been causing mobility problem for me and in my neighbourhood. Me and people in my neighbours find it hard to park or move vehicle as the pole is blocking major portion of area. Also, the street is pretty narrow, making the situation worse.

                            The pole is not at all used for any telecom lines. hence its completely safe to remove it. I'd request you to kindly remove it at earliest.

                            Here's my address, adjacent to which the unused pole is located

                            J-5/72, Rajouri Garden, New Delhi - 110027

                            Also, my contact details:

                            Prateek Khera
                            +91-[protected]
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                              V
                              Venkatakrishna G
                              Jan 27, 2023
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                              Resolved

                              I want to PORT from BSNL to other telecom operator and I am getting message "request for UPC could not be processed" after sending PORT message to 1900. Even I have recharged and BSNL debited the money and I am getting this nonsense message. BSNL is looting its customers like these issues.
                              Kindly fix this issue asap.
                              Jan 27, 2023
                              Complaint marked as Resolved 
                              You can mark this as Resolved. Got the UPC successfully
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                P
                                Jan 26, 2023
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                                Not getting BSNL sim port massage.
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                                  V
                                  Vinodthorat69
                                  Jan 25, 2023
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                                  U have on 19/01/2023 on line through SBI Yonolite made payment of Rs 398 towards recharge plan of Bsnl Prepaid.My account is debited on the same date. However Bsnl did not activated the plan.They said we have not received the amount . They told contact banker . After taking with the banker they have resolved issue saying Transaction Id successfully processed to your merchant.

                                  Transaction ID :-UHC6836454

                                  We therefore once again request you to refund Rs.398 immediately to avoid further action.
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                    J
                                    Johnsan
                                    from Coimbatore, Tamil Nadu
                                    Jan 25, 2023
                                    Resolved
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                                    Resolved

                                    UPC cannot be generated as there is an active request

                                    UPC cannot be generated as there is an active request for the change of ownership for this number....
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                                    A
                                    akocharekar
                                    Jan 25, 2023
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                                    I am not able to port my BSNL number. Tried 5-6 times but getting same message as following:

                                    1) Your request for UPC has been delayed. Please wait while your request is being processed.

                                    2) Request for UPC for your mobile no. 9xxxxxxxxx could not be processed. Please retry after some time.
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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