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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Oct 9, 2025
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6089
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 15

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S
swathy prakash
from Kollam, Kerala
Feb 1, 2023
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Address: BSNL all over India

Last month i forgot to pay my last month bill and BSNL just disconnected my internet.. and they said pay now for immediate reconnection... and payed the bill before 2 days and still i didn't get the service
this is my transaction id[protected]
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    P
    Prateek_vats
    Jan 31, 2023
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    Sir I have done recharge on wrong mobile number [protected] instead of my other number would it be possible to get it reversed. My order number is BSE[protected]. If possible please provide the process detail.
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      G
      Golu96
      Jan 29, 2023
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      Dear authority,
      This is to inform you that there is a damaged BSNL telephone pole in front of my shop which is of no use. This is causing a lot of problem, also there is a threat of thives.
      So I request you to remove or relocate this telephone pole from the front of my shop as soon as possible.
      For this I will be very thankful to you.

      Location- Near The bhagalpur central co-operative bank pvt Ltd, K. B. Lal road, Nathnagar, Bhagalpur

      Yours truly,
      Prashant kumar
      Nathnagar, Bhagalpur
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        N
        NILENDU BHOWMIK
        Jan 29, 2023
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        Address: English bazar Malda

        Hlw sir, when i send port massage money debited but upc not generate... Many i complain in customer care they raise my complain but they didn't solve the problem.. this problem i face along 3 and 4 months ..sir please help me
        +1 photos
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          P
          prateek-khera
          from NEW DELHI, Delhi
          Jan 28, 2023
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          Address: New Delhi

          This request is in regards to a unused telecom pole near to my house which has been causing mobility problem for me and in my neighbourhood. Me and people in my neighbours find it hard to park or move vehicle as the pole is blocking major portion of area. Also, the street is pretty narrow, making the situation worse.

          The pole is not at all used for any telecom lines. hence its completely safe to remove it. I'd request you to kindly remove it at earliest.

          Here's my address, adjacent to which the unused pole is located

          J-5/72, Rajouri Garden, New Delhi - 110027

          Also, my contact details:

          Prateek Khera
          +91-[protected]
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            V
            Venkatakrishna G
            Jan 27, 2023
            Resolved
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            Resolved

            I want to PORT from BSNL to other telecom operator and I am getting message "request for UPC could not be processed" after sending PORT message to 1900. Even I have recharged and BSNL debited the money and I am getting this nonsense message. BSNL is looting its customers like these issues.
            Kindly fix this issue asap.
            Jan 27, 2023
            Complaint marked as Resolved 
            You can mark this as Resolved. Got the UPC successfully
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              P
              Jan 26, 2023
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              Not getting BSNL sim port massage.
              +1 photos
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                V
                Vinodthorat69
                Jan 25, 2023
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                U have on 19/01/2023 on line through SBI Yonolite made payment of Rs 398 towards recharge plan of Bsnl Prepaid.My account is debited on the same date. However Bsnl did not activated the plan.They said we have not received the amount . They told contact banker . After taking with the banker they have resolved issue saying Transaction Id successfully processed to your merchant.

                Transaction ID :-UHC6836454

                We therefore once again request you to refund Rs.398 immediately to avoid further action.
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                  J
                  Johnsan
                  from Coimbatore, Tamil Nadu
                  Jan 25, 2023
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                  Resolved

                  UPC cannot be generated as there is an active request

                  UPC cannot be generated as there is an active request for the change of ownership for this number....
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                  A
                  akocharekar
                  Jan 25, 2023
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                  I am not able to port my BSNL number. Tried 5-6 times but getting same message as following:

                  1) Your request for UPC has been delayed. Please wait while your request is being processed.

                  2) Request for UPC for your mobile no. 9xxxxxxxxx could not be processed. Please retry after some time.
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                    S
                    srikanth vooradi
                    Jan 22, 2023
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                    Address: 2-3-105/2/2

                    I had booked a ticket from Sircilla to jbs on 22-Jan-2023 through TSRTC website . Unfortunately due to network issues., the ticket was not generated but the amount(750 Rs/-) got deducted from my bank account.

                    I tried calling customer care multiple times & they replied "Refund is in progress". I even mailed them at online.[protected]@tsrtcbus.in detailing the problem but no proper response from them. It's been more than one month & still din't received the refund amount.

                    One of the representative shared me the refund reference no . [protected]

                    Kindly do the needful to get the amount refunded asap.

                    Thanks in Advance,
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                      S
                      soms.akshat
                      Jan 21, 2023
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                      I tried to port to other operator. It always says "Request for UPC for your mobile no. [protected] could not be processed. Please retry after some time."
                      +1 photos
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                        A
                        Arun4422
                        from Pondicherry, Puducherry
                        Jan 20, 2023
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                        Address: Pondicherry

                        I have tried to generate UPC number 5 times, for bsnl porting but every time getting below 2 messages

                        1) Your request for UPC has been delayed. Please wait while your request is being processed.

                        2) Request for UPC for your mobile no. 91xxxxxxxx could not be processed. Please retry after some time.
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                          A
                          Anandface
                          Jan 20, 2023
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                          Request for UPC for your mobile no. [protected] could not be processed. Please retry after some time.

                          I get this messages thice. Please resolved my problem
                          +1 photos
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                            G
                            gyanps
                            Jan 20, 2023
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                            Sir/ Madam
                            I was recharge my Mobile [protected] through bsnl selfcare app on 19th jan'2023 through Amazon Upi amount detected but my mobile not recharge and in app it show transaction failed so please reverse my amount by which I recharge again details are as below:
                            Upi reference number:[protected]
                            Transaction I'd is : NUE[protected]
                            Mobile no [protected]
                            Amount: 1198
                            date/ time: 19th January 2023 11:04pm
                            +2 photos
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                              A
                              advvdk9869
                              from Samastipur, Bihar
                              Jan 19, 2023
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                              Address: Adarsh Nagar Samastipur

                              I AM VISHWA DEEPAK KUMAR
                              Address:-Adarsh Nagar Behind shiva hero agency Samastipur Bihar
                              Pin.848101
                              Bsnl mob.number.[protected]
                              Sir Mera BSNL NUMBER [protected] PAR UPC CODE NAHI GENERATE HO RAHA HAI
                              PLEASE SIR MERA BSNL NUMBER PAR UPC GENERATE KRBYE JAI
                              +1 photos
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                                A
                                arunkrishnanab
                                from Trivandrum, Kerala
                                Jan 19, 2023
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                                Address: Chirayinkeezhu

                                I have tried to generate UPC number 3 times, but every time getting below 2 messages. Each message cost 1.2 RS.

                                1) Your request for UPC has been delayed. Please wait while your request is being processed.

                                2) Request for UPC for your mobile no. 91xxxxxxxx could not be processed. Please retry after some time
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                                  S
                                  SubinSoman
                                  from Noida, Uttar Pradesh
                                  Jan 12, 2023
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                                  Address: E-77, Sector-20, Gautam Buddha Nagar, Noida- 201301

                                  Request you to please remove or relocate the bsnl pole from infront of my home.
                                  It is creating a lot of parking issue for my vehicle as this is the only slot that I have to park my vehicle.

                                  Address-
                                  E-77,
                                  Sector- 20, Gautam Buddha Nagar,
                                  Noida- 201301

                                  Thanks,
                                  Subin Soman
                                  [protected]
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                                    N
                                    Nitin_pal
                                    from Kotdwar, Uttarakhand
                                    Jan 11, 2023
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                                    I have applied for Bharat Fibre online and there has been no response from sales team.
                                    The booking reference number is
                                    EB[protected]_073518

                                    Not getting a good response from Customer care too. They always cut the call by saying that I should book again.
                                    I've booked again and still there is no response.

                                    It's sad to see this poor management of BSNL.
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                                      M
                                      manasjain
                                      Jan 10, 2023
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                                      Address: Jharkhand

                                      Hello,

                                      I am not receiving my upc code after sending "PORT [protected] to 1900.

                                      I am receiving messages as:

                                      "UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance."

                                      please look into the attachment for original reply from 1901.
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