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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Apr 30, 2024
Complaints 15954
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Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 15

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Sir/ Madam
I was recharge my Mobile [protected] through bsnl selfcare app on 19th jan'2023 through Amazon Upi amount detected but my mobile not recharge and in app it show transaction failed so please reverse my amount by which I recharge again details are as below:
Upi reference number:[protected]
Transaction I'd is : NUE[protected]
Mobile no [protected]
Amount: 1198
date/ time: 19th January...
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A
advvdk9869
from Samastipur, Bihar
Jan 19, 2023
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Upc code nahi generate ho raha hai Bsnl number 09472021899

Address:Adarsh Nagar Samastipur

I AM VISHWA DEEPAK KUMAR
Address:-Adarsh Nagar Behind shiva hero agency Samastipur Bihar
Pin.848101
Bsnl mob.number.[protected]
Sir Mera BSNL NUMBER [protected] PAR UPC CODE NAHI GENERATE HO RAHA HAI
PLEASE SIR MERA BSNL NUMBER PAR UPC GENERATE KRBYE JAI...
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A
arunkrishnanab
from Trivandrum, Kerala
Jan 19, 2023
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Porting from BSNL not allowed - denied everytime.

Address:Chirayinkeezhu

I have tried to generate UPC number 3 times, but every time getting below 2 messages. Each message cost 1.2 RS.

1) Your request for UPC has been delayed. Please wait while your request is being processed.

2) Request for UPC for your mobile no. 91xxxxxxxx could not be processed. Please retry after some time...
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S
SubinSoman
from Noida, Uttar Pradesh
Jan 12, 2023
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Inactive Pole Removal

Address:E-77, Sector-20, Gautam Buddha Nagar, Noida- 201301

Request you to please remove or relocate the bsnl pole from infront of my home.
It is creating a lot of parking issue for my vehicle as this is the only slot that I have to park my vehicle.

Address-
E-77,
Sector- 20, Gautam Buddha Nagar,
Noida- 201301

Thanks,
Subin Soman
[protected]...
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N
Nitin_pal
from Kotdwar, Uttarakhand
Jan 11, 2023
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Not response from BSNL sales team for Bharat Fiber

I have applied for Bharat Fibre online and there has been no response from sales team.
The booking reference number is
EB[protected]_073518

Not getting a good response from Customer care too. They always cut the call by saying that I should book again.
I've booked again and still there is no response.

It's sad to see this poor management of BSNL....
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M
manasjain
Jan 10, 2023
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Not getting MNP Code (UPC) to port out of BSNL

Address:Jharkhand

Hello,

I am not receiving my upc code after sending "PORT [protected] to 1900.

I am receiving messages as:

"UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance."

please look into the attachment for original reply from 1901....
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A
Animone
from CHENGANNUR, Kerala
Jan 8, 2023
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Prepaid mobile phone recharge not reflecting service disconnected

Address:Budhanoor East, Via Puliyoor, Chengannur, Alleppey

Unable to make or receive phone calls despite making advance payment on 15 December 2022. BSNL online complaint also not registering, shows error message as "Exception occurred. Try again later".

Mobile phone: [protected]
Transaction id: PGSM[protected]
Re charge amount: Rs. 1198

Service needs to be restored immediately as phone is used by elderly person....
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S
Shaji Cherian
from Chennai, Tamil Nadu
Jan 7, 2023
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Threatening received regarding legal proceeding

Address:Chennai Telephones

I closed my landline long back & is yet to receive refund.
Previous Landline no.[protected]
I approached BSNL Adyar office and was told that nothing is outstanding & they are asking me to ignore.

However I am getting SMS frequently (CRM No. [protected]) that they will resort to legal proceeding when BSNL is unnecessarily harassing me.

Can you do anything?...
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R
Ravikiran.c
Jan 7, 2023
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Pole removing

Address:No 739 6th b main road sriniga

Dear sir. I request u to remove pole which is not in use. Causing lot of problem to my house for constructing and parking problem...
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S
sudhanshu123joshi
Jan 6, 2023
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About upc request

Have tried to generate UPC number 2 times, but every time I got below 2 messages

1) Your request for UPC has been delayed. Please wait while your request is being processed.

2) Request for UPC for your mobile no.[protected] could not be processed. Please retry after some time.

please help me to resolve this issue....
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P
pradeeprk27
Jan 6, 2023
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Request for porting not processed

I sent a message to port my BSNL number
2 times, but it showed below 2 messages
Your request for UPC has been delayed. Please wait while your request is being processed.
Request for UPC for your mobile no. 96xxxxxxxx could not be processed. Please retry after some time.
Kindly resolve...
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K
Karthik rockz
from Akkarampalle, Andhra Pradesh
Jan 6, 2023
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UPC code cannot be generated

I'm trying to Port my BSNL number, send port request to 1900 but everytime I receive message from 1901, saying UPC cannot be generated for this number, please retry.

Can you please help me with this?

Regards & Thanks,
Karthik B...
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V
VINESH NUTALAPATI
Jan 6, 2023
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Regarding Bsnl Sim Replaced By Unknown Person

Some one was Replaced my number. Without intimation....
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A
Ankit Raj 2021
from Ranchi, Jharkhand
Dec 30, 2022
Jan 5, 2023
This thread was updated on Jan 5, 2023
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BSNL not letting me port

BSNL is not letting me port my number. It is giving me a message of contractual obligation even though there was no such contract signed. I registered a complaint with the customer care, who was avoiding me everytime, on 18/12/2022. They said it would take 48 hours to get resolved. But it was still not resolved on 30/12/2022. They are just not letting me port. This problem exist for two of my numbers. They just want me to keep on doing a...
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LikithaSneha
Dec 29, 2022
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Money got deducted but still caller tune is not set

I set caller tune using "My BSNL tunes".
Money got deducted. But still caller tune is not set.
Attached message photo for reference.
Please resolve....
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1
1234 teja1234
from Kovvur, Andhra Pradesh
Dec 29, 2022
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Bharat Sanchar Nigam [BSNL] mobile number port is not generating upc

Getting the error message when trying to port.

Your request for UPC has been delayed. Please wait while your request is being processed.

Request for UPC for your mobile no. [protected] could not be processed. Please retry after some time....
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prem4998
from Mayiladuthurai, Tamil Nadu
Dec 29, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MNP Not Working

Address:Chennai
Website:www.bsnl.co.in

I have tried to generate UPC number 5 times, but every time getting below 2 messages

1) Your request for UPC has been delayed. Please wait while your request is being processed.

2) Request for UPC for your mobile no. 8xxxxxxxxx could not be processed. Please retry after some time.

I have also tried to contact in BSNL customer care and asked what is the issue and when it will be resolved? but got...
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S
sai1300
from Guntur, Andhra Pradesh
Dec 28, 2022
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Port not working

I have tried to generate UPC number 5 times, but every time getting below 2 messages

1) Your request for UPC has been delayed. Please wait while your request is being processed.

2) Request for UPC for your mobile no. 91xxxxxxxx could not be processed. Please retry after some time.

I have also tried to contact in BSNL customer care and asked what is the issue and when it will be resolved? but got...
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S
Sangeetha Mahesh
Dec 28, 2022
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Unused bsnl pole

Address:No.51, 25th cross, pipeline road opposite selection corner t Dasarahalli Bangalore 560057

Dear Authority,

This is to inform you that there is a BSNL telephone pole in front of my house which is of no use as Nobody is using landline now . Because of the pole I am facing problem in parking my vehicle. So I request you to kindly remove or relocate this telephone pole from the front of my house . I will be very thankful to you, please oblige....
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Adwaith Menon
from Palakkad, Kerala
Dec 26, 2022
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Sim Card error while trying to port (UPC code generation error)

Address:Palakkad, Kerala

After sending an SMS (Port ××××××××××) to 1900 we would receive a message stating that the UPC code got delayed. After waiting a message reappears stating that the UPC code cannot be processes at the moment, please try again later. This keeps happening regardless of how many times we try it....
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