Bharat Sanchar Nigam [BSNL]
Bharat Sanchar Nigam Ltd.
Customer satisfaction rating: 40%
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14981
COMPLAINTS
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Bharat Sanchar Nigam [BSNL] Customer Care

Website:
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Address
Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India - 110001

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1800 180 1503  [Mobile]
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1800 345 1500  [Landline]
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250
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214
1800 345 1504  [Broadband]
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149
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144
1800 425 1957  [MPLS VPN]
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33
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62
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37
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68

Phone:
Phone:
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100

Additional info

Andhra Pradesh (Hyderabad) +91 94 4002 4365

Andaman & Nicobar +91 94 3402 4365

Bihar
+91 94 3102 4365
+91 94 3122 4365

Bengal +91 94 3402 4365

Chhattisgarh
+91 94 2520 1234
+91 94 2520 1041

Chennai +91 94 4402 4365

Goa +91 94 2202 4365

Gujarat +91 94 2602 4365

Haryana +91 94 1602 4365

Himachal Pradesh +91 94 1802 4365

Jammu & Kashmir +91 94 1902 4365

Karnataka +91 94 4802 4365

Kerala +91 94 4702 4365

Kolkata +91 94 3302 4365

Rajasthan +91 94 1402 4365

Punjab +91 94 1702 4365

Madhya Pradesh
+91 94 2502 4365
+91 94 2512 4365

Maharashtra
+91 94 2202 4365
+91 94 2212 4365

Orissa +91 94 3702 4365

Tamil Nadu
+91 94 4302 4365
+91 94 4402 4365

Uttar Pradesh (E) +91 94 1502 4365

Uttar Pradesh (W) +91 94 1202 4365

Uttarkhand +91 94 1202 4365

BSNL Head Office
Bharat Sanchar Bhavan, Harish Chandra Mathur Lane, Janpath, New Delhi
Tel: +91 94 4002 4365



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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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40%
Complaints
14981
Pending
0
Resolved
6018
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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I have paid the bill but my BSNL AC no [protected] not activated kindly do th needful
Bande pakhanjor
Chhatisgarh
Jul 07, 2021

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    My self Vaishali Ambubhai Patel. My phone No.[protected] is not working since 2 months. I had lodge grievence to the telephone department twice. My docket no.. GUJ/CO/2021/6966 dated 30/06/2021.
    Jul 07, 2021

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      My bsnl sim is not working from yesterday morning. Sim has no signal and not recognizing in mobile. It showing insert sim....
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      Remove contractual obligations service from my Mobile number.
      Jul 07, 2021

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        I want some clarification of my invoice i call the customer care executive & they are put down my call 4-5 time and two of...
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        ConsumerCourt,

        I had planned to port my BSNL prepaid number to Another operator.
        Thus I tried to sent PORT to 1900.but always showing message sending failed.I am trying this for last 1 month but I couldn't get UPC code till now.

        I need this urgently.
        Jul 06, 2021

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          All of a sudden SIM stopped working. 2nd SIM is working fine. Tried SIM in different phone, restarted phone multiple times. it's not working.
          Jul 06, 2021

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          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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            I am getting the following message from bsnl during port change requested anytime (SMS PORT XXXXXXXXXX to 1900) for the last...
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            I applied for bsnl bharat fiber ftth connection on book my fiber.com and the application was approved then my area field executive...
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            I have recharged for number [protected] on 26 june but at the last moment it showed error but amount of ₹75 was deducted the debit card but recharge wasn't successful and there was no receipt sent to email or any confirmation message shown in the above mobile number.
            Jul 05, 2021

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            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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              I got my fibernet connection on 10th June and was told the voice service will work within 20 days
              But till date it is not working and the employs don't reply to calls or texts
              Subscriber id[protected]
              Jul 05, 2021

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              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
              I is still not resolved even when its showing resolved
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                Unable to port number [protected] . I am getting error messages after message has been sent. The messaging charge is also deducted...
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                With reference to the above, that my Phone[protected] had already disconnected before 3 years.
                I have wrote...
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                We paid the bsnl landline bill in due date.but the bsnl ftth network problem and no internet.please ready immediately . because...
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                Hello, I am from Kolkata but due to some reason I had to move to Pilani, Rajasthan and here right now I'm working with BSNL...
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                I have used your broadband services with landline[protected] till 6th May 2021. I placed a request for disconnection online...
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                Dear Sir/Madam,

                We have received SPAM call from this no [protected] stating that they calling from bank further to our discussion started asking bank pin no and started using abusive word.

                Kindly block this no and dont encourage this kind of people .

                As per network status call showing from Kolkata.
                Jul 03, 2021

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                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                  ConsumerCourt,

                  I had planned to port my BSNL prepaid number([protected]) to Another operator.
                  Thus I sent PORT to 1900. (10Jun)
                  Even after 5-6 messages I couldn't get UPC code till now.

                  I need this urgently.
                  Jul 03, 2021

                  Complaint Status

                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                    Sir i have paid me ftth bill of may month 2 times on same day my phn no is [protected] and billing ac no [protected]
                    Name-...
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                    महोदय/ महोदया,

                    मेरा नाम कुंदन कुमार है मैं...
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