Submit a Complaint
Claimed

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

bsnl.co.in
1.9
Updated: Dec 5, 2025
Complaints 15978
Resolved
6090
Unresolved
9888
So far, so good. Bharat Sanchar Nigam [BSNL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bharat Sanchar Nigam [BSNL] will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Bharat Sanchar Nigam [BSNL]

Having problems with Bharat Sanchar Nigam [BSNL]?

File a complaint and get it resolved by Bharat Sanchar Nigam [BSNL] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Mobile Service Providers
Bharat Sanchar Nigam [BSNL]

Bharat Sanchar Nigam [BSNL] reviews & complaints page 14

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
kumar009988
Feb 20, 2023
Report
Copy

Dear bsnl,

i am writing to request a refund for an incorrect

mobile recharge that i made on[protected]. I accidentally

recharged the wrong mobile number 9473363xx9

and would like to request a refund for the amount of 797

. The transaction id for this recharge is [protected]

thank you for your time and assistance in this mail.
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    Ravikr98
    from Gaya, Bihar
    Feb 20, 2023
    Report
    Copy

    Address: Q2V5+427, Durga Bari, Gaya, Bihar 823001

    Despite trying numerous times of generating UPC number to port it didn't work and I have raise this Complaint since December 25 but no Customer care heed to resolve this. I only want to get UPC no. As here network problem is worse to use
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      M
      mahaveer_evo
      Feb 17, 2023
      Report
      Copy

      I have tried to generate UPC number 7 times, but every time getting below 2 messages

      1) Your request for UPC has been delayed. Please wait while your request is being processed.

      2) Request for UPC for your mobile no. 91could not be processed. Please retry after some time.

      Kindly process without further delay on number +91-[protected]
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        M
        mahaveer_evo
        Feb 17, 2023
        Report
        Copy

        I have submitted multiple request for PORTING OUT of BSNL.
        But I receive the following 2 messages repeatedly even after submitting Port request multiple times.
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Ashim76
          Feb 15, 2023
          Report
          Copy

          My balance of 499 had been debited my transaction I'd is T2302141016366818495228
          And I haven't received my recharge whose transaction ID is NUE[protected]
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            Manojsk91
            from Bengaluru, Karnataka
            Feb 14, 2023
            Report
            Copy

            Address: 232 4th cross HMT layout Mathikere Bangalore 560054

            There is a bsnl pole in front of the house which is of no use please help in removal of the pole as it’s causing parking issue and rodents around are causing issue and damaging the property
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              J
              jasbeer j
              Feb 13, 2023
              Report
              Copy

              Mobile number [protected]
              I am not getting UPC code for MNP. Getting a message (Request for UPC for your mobile no. [protected] could not be processed. Please retry after some time.)
              Please do the needful
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Sanalnj
                from Chalakudy, Kerala
                Feb 9, 2023
                Resolved
                Report
                Copy
                Resolved

                I have tried to generate UPC number more than 3 times, but every time getting below 2 messages

                1) Your request for UPC has been delayed. Please wait while your request is being processed.
                2) Request for UPC for your mobile no. 91xxxxxxxx could not be processed. Please retry after some time.

                always the message is charged.Kindly process without further delay.
                Feb 9, 2023
                Complaint marked as Resolved 
                Duplicate ticket
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Sanalnj
                  from Chalakudy, Kerala
                  Feb 9, 2023
                  Report
                  Copy

                  I have tried to generate UPC number more than 3 times, but every time getting below 2 messages
                  1) Your request for UPC has been delayed. Please wait while your request is being processed.
                  2) Request for UPC for your mobile no. 91xxxxxxxx could not be processed. Please retry after some time.

                  Always they charged for each message. Kindly process without further delay.
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Anthony98
                    Feb 9, 2023
                    Report
                    Copy

                    I am unable to recieve port message after sending port request
                    Getting message as has been delay and after that it was cancelled
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      D
                      dpani24
                      Feb 9, 2023
                      Report
                      Copy

                      Regarding unwanted calls and SMS to mobile number [protected]. Please stop all unwanted calls coming from real estate, and commercial calls.
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        M
                        Meher jeevana
                        Feb 8, 2023
                        Report
                        Copy

                        I am not receiving port number
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          M
                          Meher jeevana
                          Feb 8, 2023
                          Report
                          Copy

                          I want to port my number but not able to receive UPC code i am receiving 2 messages like
                          Your request for UPC has been delayed. Please wait while your request is being processed.
                          Request for UPC for your mobile no. ########### could not be processed. Please retry after some time.
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            P
                            PrabhakaramGanti
                            from Hyderabad, Andhra Pradesh
                            Feb 8, 2023
                            Report
                            Copy

                            Address: G. Satyanarayana Murthy, near Karanam's house, Poolapally, Palakol, WGDt. Andhra Pradesh

                            Hello

                            Subject phone no.[protected] registered with my father name Sri G. Satyanarayana Murthy. To day we taken 4G SIM by paying Rs.100. After insert of this SIM in phone, we are not able to receive SMS. Please do the needful.
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              L
                              Littok
                              from Changanassery, Kerala
                              Feb 7, 2023
                              Report
                              Copy

                              UPC for porting out not getting for Mobile no [protected] .While sending sms PORT [protected] to 1900 reply getting as " Request for UPC for your mobile no [protected] could not be processed.Pls retry after some time. Other bsnl numbers getting porting code
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                sundarcsv
                                Feb 7, 2023
                                Report
                                Copy

                                I already tried 3 times for UPC code by messaging PORT xxxxxxxx to 1900.Please retry aftersome time this message i got.but they charged every time i tried
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  M
                                  msimij
                                  from Kochi, Kerala
                                  Feb 7, 2023
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: BSNL KERALA

                                  I have tried to generate UPC number 5 times, but every time getting below 2 messages

                                  1) Your request for UPC has been delayed. Please wait while your request is being processed.

                                  2) Request for UPC for your mobile no. 91xxxxxxxx could not be processed. Please retry after some time.

                                  Kindly process without further delay.
                                  Feb 7, 2023
                                  Complaint marked as Resolved 
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    P
                                    Praveen D Kunthe
                                    Feb 6, 2023
                                    Report
                                    Copy

                                    Hi I would like to port my BSNL no [protected]. As per the procedure I am requesting for UPC code on 1900 through sms. Whenever I send the SMS I am not getting the UPC code. I came to know that this issue is from BSNL, so plz resolve the same and send UPC code as I am fed up with the BSNL Karnataka service
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      Anjan P
                                      Feb 6, 2023
                                      Report
                                      Copy

                                      I am trying to generate UPC port code multiple times and getting the same errors always

                                      1) Your request for UPC has been delayed. Please wait while your request is being processed.

                                      2) Request for UPC for your mobile no. 91xxxxxxxx could not be processed. Please retry after some time.
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        P
                                        Prem Prasoon
                                        Feb 6, 2023
                                        Report
                                        Copy

                                        Trying to PORT my number, but getting error " UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact service provider. My money also diducted. Please help me.
                                        My mobile number is [protected]
                                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          Pace Setters Business Solutions
                                          2.5
                                          (4)
                                          IndiTab
                                          1
                                          (433)
                                          Reliance Communications
                                          3
                                          (22896)