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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Jul 5, 2026
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6091
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 14

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S
satish
from Jaipur, Rajasthan
Oct 13, 2008
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activate right tune

sir activate my caller tune
kabhi kabhi aditi zindagi...
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S
Saba
from Pune, Maharashtra
Oct 10, 2008
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Bad service

Since the past few months its takin HALF AN HOUR to connect to the net. And if connected the connection disconnects abruptly. And the website for checkin the usage is also down most of the times. Kindly service the complaint as soon as possible as it is EXTREMELY FRUSTRATING!!!...
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R
Raminder Singh Bhatia
from Ludhiana, Punjab
Sep 27, 2008
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Bill not received by due date

This is a great problem faced by me and others that the landline/broadband bill is either not delivered or delivered much later than the last date of payment. So we have to pay the late fee along with the bill. Mostly, they temporarily disconnect the service due to non payment of bill. Kindly look into the matter....
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S
SOMESH VERMA
from Chennai, Tamil Nadu
Sep 2, 2008
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OUTGOING CALL BARRED

I am owing BSNL Cell-one post paid connection since 3 years ago. I have never missed my bill payment any month. On 1st of september 2008 at 1900 hrs my outgoing calls were barred. Enquiring about the same from customer service I was told that my bill of July 2008 amounting to 359/- rs has not been paid. Where as the bill has been paid on 25th aug 2008 and I possess the counter receipt of it. It has been 36 hours and my outgoing call has not...
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J
Jerin Mathew
from Bengaluru, Karnataka
Aug 26, 2008
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DND Service

Hi,
I've registered for the Do not disturb service with BSNL. But i'm getting promotional SMS from BSNL almost every day and rarely i get recorded calls also.
I went on registering it one more time and i got the confirmation number as C[protected]. But there is no change in the story.
Please advice
Thanks...
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R
Rahul Banerjee
from Nagda, Madhya Pradesh
Aug 3, 2008
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Outgoing calls not working

I am using the bsnl cellone prepaid number[protected] in the madhya pradesh circle and the outgoing facility is not working as i get the message "check operator services" whenever i make an outgoing call. this despite there being both validity and recharge amount in the account. I lodged a complaint with the maharashtra-madhya pradesh-chhattisgarh call centre in this regard on 26.7.2008 whose docket number is 2500689. However even...
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SHIVARAM P
from Delhi, Delhi
Jul 24, 2008
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CHANGE OF NAME AND ADDRESS IN LANDLINE TELEPHONE BILL

Hi,

I m SHIVARAM P, having the BSNL LANDLINE connection in my house having the landline phone number as[protected].
But, in the telephone bill, my name is printing as SRIRAM P.

And the address of my residence is not full as i need the full address for giving the BSNL bill as a resident proof for my son's passport application.
the full adress of my resident is:
#52, 6th main, ...
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santosh kumar singh
from Jamshedpur, Jharkhand
Jul 22, 2008
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replacement of phone set

my phone set is not working it doesnot ring even at the highest volume selection so please replace the phone with a new one as soon as possible. my per sonal details are-
santosh kumar singh
phone no.[protected]
consumer no.-4058075
sakchi, jamshedpur
...
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A
Alfred Tims
from Bengaluru, Karnataka
Jul 13, 2008
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Incoming and outgoing calls barred !

Please note that as of yesterday the 12th of July 2008 all incoming and outgoing calls to our mobile phone no.[protected] are being barred. The connection is postpaid, and the previous bill has been paid(the next bill is due to be paid on the 23rd of July).

ALSO please note that for the second month in succession I am being overbilled (considering I have not really made any calls on the phone, yet my bill amounts to Rs....
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P
pratiush pandey
from Chennai, Tamil Nadu
Jul 7, 2008
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sim registration failed

my sim said registration failed today.what to do next.even customer care is not getting connected....
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S
sanjay kumar bhagat
from Neyyattinkara, Kerala
Apr 9, 2008
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Very poor telephone & broadband service

sir,
will you verify my tta result.my roll number is
wbt/tta/dr/07/20/110493.my emai address is shown above....
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N
Nivedita soni
from Udaipur, Rajasthan
Mar 22, 2008
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my sim card is rejected

sir,
one day i unlocked the security code. then it was telling about PUK code. i entered this code and sim card got rejected....
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Y
yateendra kumar pankaj
from Delhi, Delhi
Mar 7, 2008
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related to recharge voucher

Sir,
I purchased a recharge boucher(si.no. [protected]) on 29.02.08. from shri ram communication cyber cafe,shop no.11,f-block market alpha-2,greater noida.On recharging it shows the"boucher is invalid". I contacted the costomer care center and the service center at dadri-G.B.Nagar- up a lot of time. They put alligation to one another instead of resolving the problem.
the various contact numbers are as:-br...
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S
saket nandan niraj
from Gurgaon, Haryana
Jan 15, 2008
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refund of sequirity deposit

i have submitted my sim card along with the copy of last bill deposited on dated 05.03 .07 to the JTO BSNL Kshtwar J&K with request to kindly refund my sequirity depositand unadjusted amount that i deposited during taking connection.but after passing ten months till now i am waiting for my refund of amt.RS 2700....
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J
jobin p jose
from Thiruvananthapuram, Kerala
Oct 31, 2007
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PHONE OUT OF ORDER

The BSNL land no.in my fathers name is not working from 10th of Nov.2007 onwards.I have registered a complaint through Telephone Falt Booking Services on 14th.But till date not any action taken from BSNL.Rectify the complaint and give the compensation.
consumer name:P.M.JOSEPH
phone no:[protected]...
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K
Kausamvy
from Kolkata, West Bengal
Feb 18, 2025
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Address: 4/47 MORDECAI LANE KOLKATA, WEST BENGAL 700074 (Land Mark Dum Dum Hanuman Mandir and Bagjola Canal)
Website: portal.bsnl.in/myportal/successtransaction.do

Receipt for payment of bills/demand notes. This receipt is generated from bsnl portal.
Recharge status fail 12-STATUS-DIAMETER_END_USER_SERVICE_DENIED
Receipt no [protected]
Transaction id PGSM[protected]
Transaction date[protected]:22:40
Amount 199.00
Phone no [protected]
Bank reference no[protected]

I did above online payment for recharge but it failed and payment deducted from my account. Need refund asap.
Jun 23, 2025
Complaint marked as Resolved 
Thank you
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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    S
    S.Prathiba
    Feb 3, 2025
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    Dear Sir
    I have paid the bill for my BSNL Landline bill A/C No. [protected] against Telephone No.[protected] from FTTH WALLET PAYMENT on 7th January 2025. But unknowingly again I paid on 3rd February 2025. I have attached the payment receipt for your kind perusal. Kindly refund my amount .

    Thanking you
    With regards
    S.Prathiba
    Tambaram
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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      V
      vissutekumalla
      Jan 28, 2025
      Jan 28, 2025
      This thread was updated on Jan 28, 2025
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      Address: BSNL, Visakhapatnam

      On 24Th January I try to recharge my phone number[protected] with plan of 2399/- through Debit card, however the amount is debited from my account without recharge.
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
      Jan 28, 2025
      Updated by vissutekumalla
      On 24Th January I try to recharge my phone number[protected] with plan of 2399/- through Debit card, however the amount is debited from my account without recharge.
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        K
        karanthxnd
        from Tohana, Haryana
        Dec 28, 2024
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        Address: Hindalwala,Haryana

        I am using BSNL broadband from a year and recently i am having issue of sometimes disconnecting Internet and mostly i face speed problem. So i contact local office and telling my problem but every time he said problem from backend whole month passed still issues not resolved Also, he said don't fill complain online and today he told me to change Internet connection and choose other network. As in my area, there is only one broadband Internet provider(BSNL). Therefore i have to depend upon their service that they are providing to me. Hence, rude behaviour from local bsnl officer should be stopped and frequently Internet speed problem should be solved. My ftth number is 01692_297033], My name is Karanjeet Singh
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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          R
          Roshin A
          Dec 22, 2024
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          Address: Near MGD School, Kundara, Kollam, Kerala - 691501

          My voice breaks and don't have quality. The other person often complains that I cannot be heard. It also takes time to get connected. My location is in Kundara, Kollam. Exact latitude and longitude coordinates are 8.9707597, 76.6878486.
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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