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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Mar 28, 2024
Complaints 15952
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6087
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Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
415
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 14

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P
poncheirmaraj
Feb 3, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not receiving porting UPC code

Sent porting request from my BSNL mobile Port [protected] to 1900, but keep getting UPC not processed this time, retry after sometime, customer care not able resolve asking me to try again....
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R
Rittick Roy
from Howrah, West Bengal
Feb 3, 2023
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Bsnl sim card not working.

Address:Kolkata west Bengal

Last 2 days my bsnl sim card isn't working properly there is no signal other side my other sim is ok and hand set is also fine please give me a solution and help me through out this problem....
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K
Kaaviya A
from Chennai, Tamil Nadu
Feb 2, 2023
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My SIM is not getting activated even after recharging it for 'n' number of times

This is sooooooooo frustrating, such a well known mobile service fails to reflect UPI transactions ... soo irritating, now I understand why everyone is switching their SIM from BSNL to other services, they provide instant notifications after every recharge...the customer care is asking me to recharge from a shop...I don't understand in which century they are living in...this mobile service is fit to be in the 20th century only...it is not...
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Address:58 sa colony 1 st street, Chennai

Hi

I submitted my bsnl form for new broadband connection on March 2020.later I got connection with Act fibernet so i informed BSNL not to process my application. No one came to my house from BSNL from then. After few months employee from BSNL inquired about the rejection of the new request. I informed that i already got connected with Act fibernet. They said ok that time and now BSNL sent me bill of 4785 rs for submitted my...
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S
swathy prakash
from Kollam, Kerala
Feb 1, 2023
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I made the payment and I didn't get the service from the company

Address:BSNL all over India

Last month i forgot to pay my last month bill and BSNL just disconnected my internet.. and they said pay now for immediate reconnection... and payed the bill before 2 days and still i didn't get the service
this is my transaction id[protected]...
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P
Prateek_vats
Jan 31, 2023
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Regarding recharge on wrong mobile number.

Sir I have done recharge on wrong mobile number [protected] instead of my other number would it be possible to get it reversed. My order number is BSE[protected]. If possible please provide the process detail....
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G
Golu96
Jan 29, 2023
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Removing landline pole

Dear authority,
This is to inform you that there is a damaged BSNL telephone pole in front of my shop which is of no use. This is causing a lot of problem, also there is a threat of thives.
So I request you to remove or relocate this telephone pole from the front of my shop as soon as possible.
For this I will be very thankful to you.

Location- Near The bhagalpur central co-operative bank pvt Ltd, K....
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N
NILENDU BHOWMIK
Jan 29, 2023
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Customer care executive not support

Address:English bazar Malda

Hlw sir, when i send port massage money debited but upc not generate... Many i complain in customer care they raise my complain but they didn't solve the problem.. this problem i face along 3 and 4 months ..sir please help me...
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P
prateek-khera
from NEW DELHI, Delhi
Jan 28, 2023
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Request removal of unused pole

Address:New Delhi

This request is in regards to a unused telecom pole near to my house which has been causing mobility problem for me and in my neighbourhood. Me and people in my neighbours find it hard to park or move vehicle as the pole is blocking major portion of area. Also, the street is pretty narrow, making the situation worse.

The pole is not at all used for any telecom lines. hence its completely safe to remove it. I'd request you to...
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V
Venkatakrishna G
Jan 27, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Request for UPC could not be processed

I want to PORT from BSNL to other telecom operator and I am getting message "request for UPC could not be processed" after sending PORT message to 1900. Even I have recharged and BSNL debited the money and I am getting this nonsense message. BSNL is looting its customers like these issues.
Kindly fix this issue asap....
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Not getting BSNL sim port massage....
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V
Vinodthorat69
Jan 25, 2023
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My BSNL Recharge Not Credited Or Refunded

U have on 19/01/2023 on line through SBI Yonolite made payment of Rs 398 towards recharge plan of Bsnl Prepaid.My account is debited on the same date. However Bsnl did not activated the plan.They said we have not received the amount . They told contact banker . After taking with the banker they have resolved issue saying Transaction Id successfully processed to your merchant.

Transaction ID :-UHC6836454

We therefore...
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J
Johnsan
from Coimbatore, Tamil Nadu
Jan 25, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

UPC cannot be generated as there is an active request

UPC cannot be generated as there is an active request for the change of ownership for this number....
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A
akocharekar
Jan 25, 2023
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Request for UPC not getting processed

I am not able to port my BSNL number. Tried 5-6 times but getting same message as following:

1) Your request for UPC has been delayed. Please wait while your request is being processed.

2) Request for UPC for your mobile no. 9xxxxxxxxx could not be processed. Please retry after some time....
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Address:2-3-105/2/2

I had booked a ticket from Sircilla to jbs on 22-Jan-2023 through TSRTC website . Unfortunately due to network issues., the ticket was not generated but the amount(750 Rs/-) got deducted from my bank account.

I tried calling customer care multiple times & they replied "Refund is in progress". I even mailed them at online.[protected]@tsrtcbus.in detailing the problem but no proper response from them. It's been more than one...
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S
soms.akshat
Jan 21, 2023
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Port to other operator

I tried to port to other operator. It always says "Request for UPC for your mobile no. [protected] could not be processed. Please retry after some time."...
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A
Arun4422
from Pondicherry, Puducherry
Jan 20, 2023
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Regarding UPC code

Address:Pondicherry

I have tried to generate UPC number 5 times, for bsnl porting but every time getting below 2 messages

1) Your request for UPC has been delayed. Please wait while your request is being processed.

2) Request for UPC for your mobile no. 91xxxxxxxx could not be processed. Please retry after some time....
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A
Anandface
Jan 20, 2023
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Upc number is not processed

Request for UPC for your mobile no. [protected] could not be processed. Please retry after some time.

I get this messages thice. Please resolved my problem...
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Sir/ Madam
I was recharge my Mobile [protected] through bsnl selfcare app on 19th jan'2023 through Amazon Upi amount detected but my mobile not recharge and in app it show transaction failed so please reverse my amount by which I recharge again details are as below:
Upi reference number:[protected]
Transaction I'd is : NUE[protected]
Mobile no [protected]
Amount: 1198
date/ time: 19th January...
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A
advvdk9869
from Samastipur, Bihar
Jan 19, 2023
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Upc code nahi generate ho raha hai Bsnl number 09472021899

Address:Adarsh Nagar Samastipur

I AM VISHWA DEEPAK KUMAR
Address:-Adarsh Nagar Behind shiva hero agency Samastipur Bihar
Pin.848101
Bsnl mob.number.[protected]
Sir Mera BSNL NUMBER [protected] PAR UPC CODE NAHI GENERATE HO RAHA HAI
PLEASE SIR MERA BSNL NUMBER PAR UPC GENERATE KRBYE JAI...
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