Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Bsnl doesn't even responding to the National Department of Consumer Affairs Complaints even, in this way they are living and bsnl doesn't care about their valuable trusted customers and i am rising the number of compliments and requests through out the bsnl customer service support and gone to Bsnl Bhavan and i submitted the letters to cmd bsnl but no one is providing the proper service and not responding. From past 3 to 5 months continuesly i am rising compliments but no one is resolving the bsnl internet and network issues at Mvr college of engineering and technology paritala and talking with me in rude behaviour by their people, someone is call me from Bsnl and asking the roof place of our Mvr college of engineering and technology paritala, what the need of ous to provide the roof to the bsnl, and they are not constructing the bsnl network tower on the ground level at nearby of Mvr college, the bsnl only saying as we only construct the tower on roofs who given the permission to bsnl for constructing the network towers on roofs by their bsnl roof towers radiation which leads to cancer and brain dead and other long run permanent diseases to the people why the bsnl doesn't care about that health to their customers and please order to bsnl to stop the constructing of network towers on buildings roofs and they are misleading the people with their misleading advertisements such as selling bsnl sims as 4g network and providing 3g services in urban areas and provides 2g services at rural areas, selling the recharge vouchers at the high price range of 5g network which was provided by other network providers and bsnl providing 2g and 3g services at high prices, and they are telling in the calls as Bsnl Connecting India but they doesn't even connect the two part's in india such as One Vijayawada city and paritala Village which is just far away 30 km then how the bsnl will connect the whole thousands of kms india. Bsnl providing 3g and 3g+ services in urban areas but they are showing as Bsnl 4g on peoples mobiles and even 4g volte is not working to all numbers when we call to them, Please take the necessary action steps on bsnl and ban them permanently from India it's my humble request to you Department of National Consumer Affairs

I rise the number of compliments and requests through out the bsnl customer service support and gone to Bsnl Bhavan but no one is providing the proper service and not responding. From past 3 to 4 months i am rising compliments but no one is resolving the bsnl network issue at Mvr college of engineering and technology and taking with me in rude behaviour. And they are misleading the people with their misleading advertisements such as selling bsnl sims as 4g network and providing 3g services in urban areas and provides 2g services at rural areas, selling the recharge vouchers at the high price range of 5g network by other network providers and providing 2g and 3g services at high prices, and they are telling in the calls as Bsnl Connecting India but they doesn't even connect the two part's in india such as One Vijayawada city and paritala Village which is just far away 30 km then how the bsnl will connect the whole thousands of kms india. Please take the necessary action steps on bsnl and ban them permanently from India it's my humble request to you National Consumer court.

Dear Authority,

This is to inform you that there is a BSNL telephone pole in front of my house which is of no use. There are two major issues with it. First, it is causing parking problems. Second it can cause theft at my residence as it directly leads to my first floor.

Kindly take prompt action in removing it. I will be very thankful to you.

Yours Truly
Sukaran Rana
5/22B Patel Street
Vishwas Nagar, Shahdara
Delhi-110032

I am trying to port my BSNL number, but every time I try to generate UPC number by sending PORT message to 1900 I get following response

Request for UPC for your mobile no. 94xxxxxxx2 could not be processed, please retry after sometime.

Every text message for UPC costs me 1.2 rupees and even after multiple requests I am not able to receive the UPC.

I've been trying to generate MNP from my Number and it's always been delayed and being denied. My number: [protected]

I've been trying to request 1900 for Porting my number and everytime it turns out as "Request for UPC for your mobile no. 9********** could not be processed. Please retry after some time."

Please Help

Request you to kindly provide the required information and make the sim activated as soon as possible without loosing contact numbers

Sir,
My landline number[protected] is dead for the past 10 days and I had lodged a compliant on 10.04.2023 with docket number[protected]. I had been following with your customer care [protected] and I get the same reply WE ARE ESCLATING AND STAFF WILL CALL YOU SHORTLY..!! When I ask them to transfer the line to the next authority the flatly refuse or say NO HIGHER UPS ARE AVAILABLE..!!
On one occasion (15.04.2023 @ 10.40 a.m) the customer care lady ANUBHAVI cut the phone abruptly...!!! One time they asked me to appeal online and I got a new docket number as[protected].
Till date no one has contacted me or no one has come to rectify.
Is this the service you give to your customers..?? No wonder people are switching to other private services..!!
Hope to get my phone rectified at the earliest.
N.Balasubramanian
[protected].

My landline number 044-222XXXXX is dead for the past 10 days and I had lodged a compliant on 10.04.2023 with docket number[protected]. I had been following with their customer care [protected] and I get the same reply WE ARE ESCLATING AND STAFF WILL CALL YOU SHORTLY..!! When I ask them to transfer the line to the next authority the flatly refuse or say NO HIGHER UPS ARE AVAILABLE..!! On one occasion (15.04.2023 @ 10.40 a.m) the customer...

I by mistake have recharged my friends mobile with rs.98 2 GB data plan from number [protected] to the number [protected], I want it refunded to [protected]

Hi, this is regarding for BSNL piller box remove to another location,
In previously as per my knowledge they constructed the bsnl piller box 244 in Thambu chetty street, parrys, now we have planning to construct the balcony the piller box attched to my home our balcony is so damaged once we destroy blacony it will cause damged to BSNL piller box, so i requested please remove the piller box no :244 to another location, i have tried many times there is no response from their end, so kindly help me the issue ?

Thambu chetty street, parrys,
Piller no:244

UPC cannot be generated as there is an active request for the change of ownership for this number. Mobile phones number [protected]

UPC cannot be generated as there is an active request for the change of ownership for this number. This message comes every time whenever i try to port out my number

I'm getting this error while trying to get port id
"UPC cannot be generated as there is an active request for the change of ownership for this number."

Trying to port my connection as bsnl provide poor network in my region. Need an urgent resolution on this.

Phone number: [protected]

Money taken my BSNL but no recharge done as of now. It’s complaint portal is also not working. Kind fix it as soon as possible
Order id - PGSM[protected]
UPI ref[protected]

Thanks for Sim activation

Thank you for Sim activation

My outgoing services were stopped although I have balance due to expiry date. So I have done 201 rupees per second plan recharge for my plan extension on 02/04/2023. I made this transaction on BSNL app and made payment through BHIM UPI(Transaction id:[protected]. It was shown that the recharge was unsuccessful and the transaction id is NUW[protected].Please resolve this problem as soon as possible and please refund my amount

I have been facing issue since 24th of March 2023. Broadband (FTTHWLT) connection went down at around 13:00 hrs which got restored on 26th of March 2023 at aeound 18:00 (Outage was about 53 hrs). Now since then the line is having heavy network latency and packet drops. Tried reaching locally as well as raised complaints via BSNL Self Care portal as well but it got closed without having the outage resoration or the confirmation. There is no option to reopen the ticket and trying on the customer care number is not being answered at all. The complaint ID was attached herewith for reference with the Ping Snapshots clearly showing the packet drops. It is backbone for my work and hence living. Hence impacting my daily earning to feed my dependents.

Telephone Number is[protected]

I have a broadband connection in Amini, UT of Lakshadweep associated with number [protected]. It is a BSNL connection. The Wifi almost always does not work. Repeated complaints filed with BSNL but no use.

Why should I pay every month full billif I am not getting connection 24/7?