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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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1.9
Updated: Jul 5, 2026
Complaints 15982
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6091
Unresolved
9891
So far, so good. Bharat Sanchar Nigam [BSNL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bharat Sanchar Nigam [BSNL] will keep up the work and continue to help more customers with their concerns even better 🤝
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 13

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L
Lakhvinder Singh
Jul 5, 2009
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Change of ownership of BSNL Pre-Paid SIM

Dear Madam/Sir,

My brother-in-law around 2 yrs back applied for a pre-paid SIM card in a BSNL auction ([protected]) in Punjab. He got the number, but the number got registered in his name, as I was not available in my hometown at that time. But we want the number to be in my name, can you please advise on the procedure on how can this be done? I would appreciate your help in this regard. Please contact me on [protected].br...
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Z
Zelmes Fernandes
from Chennai, Tamil Nadu
Jun 26, 2009
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Some sites do not open

I host a number of websites on Midphase, a reputable hosting company, in all the years i have been hosting with them I have had no problems that they have not fixed quickly. Recently I have been unable to view my sites and all my clients using BSNL are also unable to do so. I have discovered that this is because there is something drastically wrong with BSNL's DNS settings and can be avoided by changing the DNS settings on a computer...
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J
Jayesh Modi
from Vijayawada, Andhra Pradesh
May 21, 2009
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To stop unwanted SMS

Dear Sir,
My mobile phone number is [protected]. I am daily getting 3 to 4 unwanted SMS to download songs or ring tones. I am not interested in these kind of offers. But at the same time I want to get another messages.
Message is like BZ-126333 Masaakali, Gujarish ...
BZ 55888 Download golden ring tones ......
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S
syam eedara
from Gudivada, Andhra Pradesh
May 19, 2009
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bsnl portal and bb service portal not opening

my net work also is not working since saturday, this month...
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J
jyotirmoy chakravarty
from Guwahati, Assam
May 8, 2009
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outgoing calls barred even after payment of bill

To
The Vigilance Officer


Subject: Harrassment of bsnl mobile user even after payment of bill


Sir
It is a matter of great regret that the bsnl has barred my outgoing calls inspite of the fact that i have only 542/- as oustanding for the payment of which the due date was on[protected]. I also would like to bring to your notice that i have paid my previous bill (rs 979/-) on[protected]....
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N
Nitin Chandravanshi
from Itimadpur, Uttar Pradesh
Apr 27, 2009
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about receiving a message after call which shows the cost of last call and remaining balance

sir,
my phone([protected]) is not show a message after call which displays the information about cost of last call and remaining balance.i have contect to the customer care where a customer support officer
told me to turn on the "Credit info display" option on my mobile but it was already on on the other hand i have use my other phone no. of BSNL([protected]) in same phone, it is showing that message with cost and...
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M
Mahesh Keniya
from Pappinisseri, Kerala
Apr 25, 2009
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BSNL RBT

Respected sir,

I have downloaded BSNL RBT (code is 117278) on 22 April evening thru my bsnl net accout and same was deduct RBT charges from my a/c on dated 23 April 25, 2009 05:00 hrs, and receive conform message, Since I didn't get the above RBT tune...

Also I called BSNL customer care on several time for above matter but not receive correct answer and till time not solve this problem....
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N
NARESH DUGGAL
from Firozpur, Punjab
Apr 15, 2009
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NOT WORKING ABOUT 2 TO 3 WEEKS IN A MONTH

BSNL Broadband Complaints - NOT WORKING ATLEAST 2 TO 3 WEEKS EVERYMONTH.


NOT WORKING ATLEAST 2 TO 3 WEEKS EVERYMONTH.
I have purchased new BSNL Broadband service. it is not working for 15 - 20 days every month. and no one listens to the complaints.I have also complaint to DGM BSNL, however, no one listening
all give another to another to another numbers to call for complaints but no one answers my complaints.br...
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P
Prashant Mahendra Thakur
from Sangli, Maharashtra
Apr 9, 2009
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Slow Download & Upload Speed for Plan UL 750

Dear Sir / Madam,
I Your Customer may have your attention to my complaint that i do not get as much speed as much the plan supports. Plan UL 750 Supports 256 kbps that mean 128 kbps for upload & 128 kbps for download but when one is close i should get a speed of at least 200 - 210 kbps.
So why cant i get full speed. Please check the problem & response at your earliest.

Thanking You...
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M
Murali PN
from Delhi, Delhi
Apr 1, 2009
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Faulty Telephone Instrument

My Telephone No.is 22952730 under Bavdhan Exchange. Several times I had complained about my teklephone instrument and asked them to replace with a new one. Always they are giving repaired instruments which was deposited with them. I am a very old customer with BSNL and I hope it is the duty and responsibility of the BSNL to satisfy its customers. Bavdhan Exchange says they provide new instruments to new connections only.Is there any rule...
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S
Sarla Shukla
from Mumbai, Maharashtra
Mar 17, 2009
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Landline No.2787169 dead for 10 days

Dear Sir,
My telephone No. 2787169 sitiuated in Nirala Nagar Lucknow is dead for last 10 days for which i lodged a complaint on 198 and was alloted complaint no. P4535 dated 09.03.2009. Please look into the matter as nearly every month the remains dead for many days. I had also told this to my SDO Mr. Srivastava at BSNL Mahanagar (Opposite Boys colege) in Mahanagar, Lucknow. Please do something to resolve the matter as my age is...
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G
Gourav Soni
from Jind, Haryana
Mar 16, 2009
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PUK code

My mobile no is [protected].
It is blocked and it is asking for the PUK code.
Pls send me the code...as m in a big trouble.
I have tried to ask the code from customer care center, but they are not picking up my call.
Pls help me!!

with Regards
Gourav Soni...
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B
Basundhara Pillai
from Aurangabad, Maharashtra
Feb 24, 2009
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Breach of Contract

BREACH OF CONTRACT:

I am Basundhara Pillai. I too feel that its a breach of contract and trust, of the
relation between the costomer and the trusted service provider like BSNL.

When they had the hidden plan in their sleeves of putting a charge for the same they
should have informed it at the begining and would have let it to the customer to decide.

I feel that no company can...
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A
Akshaya Raj Dayal
from Hasimara, West Bengal
Feb 14, 2009
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Severe Internet porblem in gomti nagar Lucknow.

I have been experiencing internet disconnectivity for months now and this problem still persists. Whenever i have lodged a compliant to the SDO the problem is only temporarily solved and internet gets disconnected very often and sometimes even for days.This is a major handicap of BSNL....
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S
shivshankar mule
from Pune, Maharashtra
Jan 8, 2009
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bill paid online but still bsnl says not received

hello,
I have paid bsnl landlines bill using online bill pay facility from bsnl portal.
money is deducted from my bank account but bsnl portal shows status as initiated only.
i am receiving calls from bsnl office that pay the bill otherwise they will cut the connection.
request you please let me customer care number of BSNL.

Regards
Shiv mule...
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S
santosh
from Hyderabad, Telangana
Dec 15, 2008
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to know the changed number

sir, am trying to trace the number of[protected]. this number has changed andi want to know the new number alloted to this address kindly help...
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A
A.C.VARADHARAJAN
from Chennai, Tamil Nadu
Dec 2, 2008
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landline incoming not working

Sir,
I am the resident of pammal, which comes under chrompet exchange. For the past few days, I am not receiving the incoming calls regularly. Despite of my several complaints it was partially restored and again the calls are not coming after a few. Since I am an government employee, I find it extremely difficult to get my superiors urgent calls. hence i request you to kindly restore it immediately. I am also having broadband connection...
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S
Sudhir Kumar Aggarwal
from Ambala, Haryana
Nov 26, 2008
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BSNL LANDLINE JJN RAJASTHAN

i haVe paid the bill, still bsnl department has disconnected the phone .COmplaint on 198 for 3 times but no effect till so far.

Sudhir Kumar Aggarwal
[protected]

Bill details- 1/10/2008 to 31/10/2008-Amount 425
PAID DETAILS- EMITRA KIOSKS-24/11/2008
Rec. no.[protected]...
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R
Ravi mohan yadav
Nov 23, 2008
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Landlinke lock code

My landline's no.[protected] lock code in not working properly. Please solve my problem as soon as possible....
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D
Derin
Oct 20, 2008
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Fraud agents and fake bills

Please go through the link below to get more details about fraud people

http://answers.yahoo.com/question/index?qid=[protected]AAUDf43...
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