Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Have tried to generate UPC number 5 times, but every time getting below 2 messages

1) Your request for UPC has been delayed. Please wait while your request is being processed.

2) Request for UPC for your mobile no. 91xxxxxxxx could not be processed. Please retry after some time.

I have tried to generate UPC number 5 times, but every time getting below 2 messages.

1) Your request for UPC has been delayed. Please wait while your request is being processed.

2) Request for UPC for your mobile no. 91xxxxxxxx could not be processed. Please retry after some time.

Sir/Madam,

I paid my BSNL Broadband/Landline account (Account number: [protected]) on[protected] around 7:51 pm through PhonePe.
But the payment is not reflected in my account.
The Biller website still shows that I have not paid the bill yet.

PLease have a look and update the issue.
I have attached the screenshots of the paid transaction

Thanks and Regards

Dear BSNL Team,

I am writing to you to bring to your attention the very slow broadband speed that I have been experiencing for the last 10 days. I am a loyal BSNL customer and have been using your services for a considerable period of time. However, in the last few days, I have noticed a significant drop in the speed of my broadband connection.

I have tried resetting my modem and router, but the speed has not improved. I have also checked with my neighbors, and they are experiencing the same slow speed issue. This leads me to believe that the problem is with the network, and not with my equipment.

I request you to take immediate action to resolve this issue and restore the normal broadband speed. I rely heavily on the internet for work, and this slowdown is causing me a lot of inconvenience and loss of productivity.

I hope you will take this matter seriously and resolve the issue at the earliest. Thank you for your attention.

Sincerely,
Mukesh singh

I am a user of BSNL BHARAT FIBRE. Starting from Mid January there is a issue of "network access denied". For these reason many times complaint register through MY BSNL App. reply coming that issue resolved but actually issue still there. I am call many time service guy but he told me to change the router. Today again I register a complaint which token no is [protected].

I already paid the bill amount of rs 943 On[protected] but still now bsnl show not paid due to 7 days but I paid the bill already and amount also debited
I want the payment of receipt
So kindly check and sort out

Reference details
Bsnl landline/FTTH :[protected]
Bsnl account :[protected]

My bsnl prepaid number is deactivated due to non usage, please activate it

MY LAND LINE NOO[protected]

I was in abroad for the past 6 months. I have not paid by bills. Now when I tried through bsnl payment online
the system says "no bill is there" and I was advised to go through "closed disconneted account". There also I could not find the details in the system. Kindly inform me the amount payable or whether the amount is already paid

Your request for UPC has been delayed. Please wait while your request is being processed., not able to port my number [protected].

मेरा नम्बर[protected] हे मेरे विल की समस्या का समाधान नही की जा रही हे

Hi team,

I had recharged the BSNL UPW prepaid mobile no. [protected] of Rs. 49 on Nov. 28, 2022. Rs. 49 had deducted from my MobiKwik wallet. But the recharge had not done.

I have still not received the refund of Rs. 49 in my MobiKwik wallet.

Please resolve this issue.

MobiKwik Order ID: MBK[protected]

Operator ID: [protected]

Thank you.

Regards,
Gautam Jain

Dear Sir,

I want to port my BSNL number [protected] but every time send SMS on 1900 I receive message from 1901 as " UPC cannot be generated due to payments outstanding. Please contact your service provider for further assistance".

Please solve the issue immediately as I have already cleared all the dues/bills generated as on 02.03.2023. Any balance due bill may be generated on the portal for clearing the issue.

Thank you so much
My mobile no [protected]

I have a BSNL finer broadband connection with number [protected] and landline number[protected]. On 8/02/2023 I have submitted an application to terminate my connection to their office through email as well as hard copy to their SO office after clearing up all my dues. After that I have followed them several time but they are not responding. And today after a month I have received a bill. Please help me to terminate this connection.

Registered complaint for internet not working multiple times . BSNL is stating issue is resolved. However there is still issue and my landline and broadband is still down. Tried calling the service guy who's number is in my bill to reach out to during internet issue. He is also not picking up phone. My landline number is [protected]. Having issue since 1st March. Registered complaint multiple time so far. However BSNL guys are closing the ticket saying it's resolve. No one is responding and trying to solve my issue. I have opened a new ticket again.

I'm trying to port my number from 2 but i always received this sms-

UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.

I called customer care for 50+ times but they don't helped me .

BSNL installed tower on our roof on 2017at shahpura gogawa, khargone, M.P. 09/11/2022 to till we didn't get rent and at the time of tower installation they did agreement. so it has end on 9/11/2022 . we submitted application at BSNL Khargone, M.P on 16/09/2022.
and visited a lot of time BSNL Khargone and BSNL Indore but we didn't get any response from officers .
we felt helpless . kindly requested to you please solve our problem and gives our rent on time.

Vendor number 5079030
Siddik Ahmad
mo. no. [protected]

Hello, my internet connection is not getting on and it show the message "the terminal cannot be configured remotely, please contact customer care for further assistant" please solve this issue as soon as possible. I am a student and this thing create a lot of problem in my studies.
my no-[protected]...

I have paid my bill online through my bsnl app. But it doesn't show any transaction of the payment and nor i got the receipt...

Sir my BSNL no. is [protected], I am trying to Generate UPC NO since Dec 22 and have raise Complaint since there too but no solution have been provided so far. So please remove THEAT CONTRACTUAL OBLIGATION clause and let me port, PLEASE

I have done a recharge of ₹66 through google pay, and also ₹107 through their portal. But the recharge was not made.
When I contacted their customer service, it was said that ₹66 was charged to an old plan and currently that plan is not available.
About ₹107, they said that the money is not recieved by them, and that will be credited back soon. but the same has been debited from my account and till now it has not been credited, It is almost 2.5 weeks now. Then they asked me to make a payment of ₹99 to get the recharge done.