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Bharat Sanchar Nigam [BSNL]
Bharat Sanchar Nigam Ltd.
Customer satisfaction rating: 53%
Submit a Complaint
11313
COMPLAINTS
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Bharat Sanchar Nigam [BSNL] Customer Care

Bharat Sanchar Nigam Ltd.

Website:
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Address
Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India - 110001

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1800 180 1503  [Mobile]
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326
1800 345 1500  [Landline]
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206
1800 345 1504  [Broadband]
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143
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134
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35
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1800 425 1957  [MPLS VPN]
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59

Phone:
Phone:
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90

Additional info

Assam +91 94 3502 4365

Andhra Pradesh (Hyderabad) +91 94 4002 4365

Andaman & Nicobar +91 94 3402 4365

Bihar +91 94 3102 4365, +91 94 3122 4365

Bengal +91 94 3402 4365

Chhattisgarh +91 94 2520 1234, +91 94 2520 1041

Chennai +91 94 4402 4365

Goa +91 94 2202 4365

Gujarat +91 94 2602 4365

Haryana +91 94 1602 4365

Himachal Pradesh +91 94 1802 4365

Jammu & Kashmir +91 94 1902 4365

Karnataka +91 94 4802 4365

Kerala +91 94 4702 4365

Kolkata +91 94 3302 4365

Rajasthan +91 94 1402 4365

Punjab +91 94 1702 4365

Madhya Pradesh +91 94 2502 4365, +91 94 2512 4365

Maharashtra +91 94 2202 4365, +91 94 2212 4365

Orissa +91 94 3702 4365

Tamil Nadu +91 94 4302 4365, +91 94 4402 4365

Uttar Pradesh (E) +91 94 1502 4365

Uttar Pradesh (W) +91 94 1202 4365

Uttarkhand +91 94 1202 4365



BSNL Head Office

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane, Janpath, New Delhi

Tel: +91 94 4002 4365



BSNL Mobile Complaints Number – 198



DataOne Broadband:
1800 424 1600

Sancharnet Help Desk Service: 1957

CellOne all India Helpline: 1 800 180 1503, 1 800 180 1503

BSNL BroadBand Helpline: 1800 345 1504 1504, 1800 345 1504



View More Information...

Customer satisfaction rating
53%
Complaints
11313
Pending
0
Resolved
5945
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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 Samay Chandak on Aug 27, 2020
I recharged my bsnl 3g sim 1 week ago (₹199 plan, 2gb per day) for my online classes but the speed is that much slow that i can't even join the class. Even sometimes it is difficult to send a text message on whatsapp.
Even my airtel 4g gives more speed than bsnl 3g when 100% data is consumed.
Please help me!!

Complaint Status


[Aug 27, 2020] Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

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     Ss jawanda on Aug 27, 2020
    I bought a one prepaid sim no.is [protected] after two days network signal is showing then i called 1507 for self verification but never connect on this number, i tried two days but showing user busy all time... if possible please activate my new sim ...my alternate number is [protected]

    Complaint Status


    [Aug 27, 2020] Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

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       Mayank2990 on Aug 27, 2020
      From past 5 days my prepaid sim card is not working. My hand set is okay. My number is [protected]. No network signal appears on the hand set screen. Other sim cards are perfectly working in the same particular hand set.My sim card when used in a different hand set the same result received.Other BSNL sim cards used in same location work perfectly. Please help. My no is [protected]
      Also my contact no is [protected], [protected] .. please contact me on any of these no

      Complaint Status


      [Aug 27, 2020] Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

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         Anwarpangal on Aug 27, 2020
        Please reconnect my phone no. [protected] as due payment was made. Total bill was cleared three days before. No reconnection is still yet.

        Complaint Status


        [Aug 27, 2020] Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

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           Anitha Menon on Aug 26, 2020
          My outgoing calls are not restored even after making the payment.


          Outgoings calls barred

          Complaint Status


          [Aug 27, 2020] Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

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            Bharat Sanchar Nigam [BSNL] — Broadband and Land telephone dead for 3 months

             Sadhan Deb on Aug 26, 2020
            My landline and broadband telephone bearing no[protected] is completely dead since June '20. Multiple complaints registered...
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            Bharat Sanchar Nigam [BSNL] — Worst network and literally no Internet connectivity..

             @imabhay46 on Aug 25, 2020
            Network is worst and literally there is no Internet connectivity at all in the city like ( Mumbai ) since from the day i took...
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            Bharat Sanchar Nigam [BSNL] — BSNL: Refund not issued for landline disconnection request

             Bublove on Aug 25, 2020
            I raised for landline disconnection request on 11 May 20; until now no refund issued.

            I submitted written disconnection...
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             rajadevotta on Aug 25, 2020
            I got my landline and broadband disconnected on the 8th of June, 2020 after submitting all the requisite forms (including a cancelled cheque). I have not received the refund yet. When I contacted the Accounts Officer concerned, he informed me that it will take time, which is unacceptable.

            Complaint Status


            [Aug 25, 2020] Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

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               armaankhosya on Aug 25, 2020
              Hello sir, I make recharge on my mob. No.[protected] through my bsnl app money Debited 108 from my account but recharge not successful and my bsnl app show this successful, plz refund my money

              Ref. No. PGSM[protected] and my bsnl

              receipt number- [protected]


              Money debited but recharge unsuccessful

              Complaint Status


              [Aug 26, 2020] Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

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                BSNL — Mnp request failing

                 praveensdugtal on Aug 25, 2020
                I am using bsnl prepaid [protected] and i want to change my cicrle from up east to uttarakhand.
                But after messaging...
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                 Samson Sundaram on Aug 25, 2020
                Our landline[protected] has not worked for the past one month. We made a complaint by complaint line ([protected]) on 17'th aug 2020. There is no response by the telephone department. Kindly take responce towards our dead phone.
                Contact mob- [protected].

                Complaint Status


                [Aug 25, 2020] Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

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                   Veeresh Sarangmath on Aug 24, 2020
                  My BSNL broadband for number[protected] is dead from last 3 days. No one is attending this issue. Please fix ASAP.

                  Complaint Status


                  [Aug 24, 2020] Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

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                    [Resolved]

                     sangeethj on Aug 24, 2020
                    When tried to recharege through the mybsnl App for 469 rs debited from my account but the transaction has failed and my account is not recharged.

                    Acct XX923 debited with INR 469.00 on 20-Aug-20.Info: BIL*ONL*00205.

                    The amount has not been returned yet. Tried to contact billdesk, bsnl but in no reponse.

                    Please check and confirm the same.

                    Hope the amount will be reversed soon.
                    Complaint marked as Resolved Sep 2, 2020
                    Issue Resolved.

                    Complaint Status


                    [Aug 24, 2020] Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

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                      Bharat Sanchar Nigam [BSNL] — amount debited to bank a/c without revalidation mob 9433223898

                       Manjari chakraborty on Aug 24, 2020
                      My mobile no : [protected]

                      Validity expired on : 22 august 2020

                      On 23 aug 2020, online through...
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                      Bharat Sanchar Nigam [BSNL] — Bsnl network coverage Complaint in Pimpalgaon Malvi

                       ParmeshwarTokle on Aug 23, 2020
                      Respected Higher Authorities of BSNL Cellular Department Of GRIEVANCE DEPARTMENT

                      My Name is Chagan Gaikwadbr...
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                      Bharat Sanchar Nigam [BSNL] — bsnl network coverage complaint of devdi hadgaon jalna

                       ParmeshwarTokle on Aug 23, 2020
                      Respected higher authorities of network team and complaint department

                      My name is bhaskar gaikwad
                      br...
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                      Bharat Sanchar Nigam [BSNL] — bsnl network coverage complaint in parthur brmhavadgaon

                       ParmeshwarTokle on Aug 23, 2020
                      Respected bsnl higher authorities

                      My name is shubhash maske

                      This is my bsnl number
                      [protected]br...
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                       Sathyanarayana Raju on Aug 22, 2020
                      We have been in trouble by the increase in the number of street dogs. They are wild and chasing the people. Please send a dog van to catch them. I hope you understand the situation.

                      Complaint Status


                      [Aug 22, 2020] Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

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                         K.K.Chhaparia on Aug 22, 2020
                        Telephone number[protected]

                        We have been regularly making payments for aforesaid phone bill upto Jan'20, for which bill was generated in Feb'20 and also paid in Feb'20. This phone was installed at our office premises. Due to lockdown, the phone was not in use and even we were not getting bill. Thus, we have not used the phone and still fixed rental is coming.

                        The Telephone Department refused to accept our letter.

                        In the meantime, we have installed phone of some other company due to deficiency in service by BSNL.

                        Now we want our line to get disconnected and reversal of fixed charges levied for lock down period and line disconnected period.

                        Complaint Status


                        [Aug 22, 2020] Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

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                          Featured Complaints

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