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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: May 21, 2026
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 19

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S
SHREE SHYAM SUNDAR
Nov 15, 2022
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[Resolved] Bharat Sanchar Nigam [BSNL] — Request for UPC could not be processed
N
Nikunj231991
from Ahmedabad, Gujarat
Jun 17, 2022
Oct 2, 2022
I have tried to generate UPC number 3 times, but every time getting below 2 messages

1) Your request for UPC has been delayed. Please wait while your request is being processed.

2) Request for UPC for your mobile no. 91xxxxxxxx could not be processed. Please retry after some time.

I have also tried to contact in BSNL customer care and asked what is the issue and when it will be resolved? but got reply that they don't know about issue
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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    S
    Sudeep B Kodly
    Nov 15, 2022
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    Address: BSNL near Ashok bhavan sindhanur Raichur dist 584128

    I wanted to port my BSNL sim card to another network and i have sent porty request to 1900 but its doesn't allowing anything and it says Your request for upc has been delayed. Please wait while your request is being processed. And it says Request for UPC for your mobile no. 89******** could not be processed. Please retry after some time.
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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      Vish
      Nov 15, 2022
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      I gave request to port out from bsnl by sending msg to 1900. It keeps returning
      Request for upc for your number could not be processed . Please retry after some time and

      Your request for UPC has been delayed. Please wait while your request is being processed.
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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        S
        Suhag rabari
        Nov 15, 2022
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        Address: Nadishala

        Mobail ma singnal nathi avata kayarni complaint nodhavi se em kese Thai jase pan haju sudhi signal nathi avya complaint no response docket no K[protected]
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
        Kayare avse network
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          C
          chokkars sachin
          from Dibai, Uttar Pradesh
          Nov 15, 2022
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          Address: Village and post - Asadpur Gher, Ward no - 1, Tehsil and thana - Dibai, District - Bulandshahar, Pin code - 202393

          Dear Authority,
          This is to inform you that there is a BSNL telephone pole in front of my house which is of no use from many years which is causing a lots of problem by which anyone used to climb in my house and thief my things which is causing many problem and we are not safe by this pole so please remove this pole as sooj as possible.
          For this i will be greatfull thankfull for you.
          Your truely

          Sachin Chhokar
          Village and Post- Asadpur Gher
          Ward no. 1
          Tehsil and thana- Dibai
          District - Bulandshahar
          Pin code - 202393
          +1 photos
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            M
            Mayank1206
            from Nowgong, Madhya Pradesh
            Nov 12, 2022
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            I have paid bill of my bsnl broadband connection no.
            [protected] but it is not showing in my account
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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              B
              Binod kumar vishwakarma
              from Giridih, Jharkhand
              Nov 11, 2022
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              Address: Isri bazar dumri giridih jarkhand 825106

              Bsnl service is very bad in my location and my no is port but not give me upc code and reply massage: UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                A
                Abhinav Manglik
                Nov 9, 2022
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                Hi Team,

                I am bsnl prepaid mobile customer with mobile number [protected].

                I want to port out my number from bsnl to other network.
                When I sent port sms to 1900 for upc code generation i receive reply that thereis some contractual obligation with the service provider.

                For this I have called customer care multiple time from last 3-4 months and every time they day it will be revoked in next 24 hours but it has never happened.

                Please I request you to remove this obligation so that upc code can be generated.

                I have called customer care several times from last 3-4 months.

                Connection owner name: Pradeep Kumar Gupta
                Mobile no: [protected]

                Thanks,
                Pradeep Kumar Gupta
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                  M
                  ManasSagar12345
                  Nov 9, 2022
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                  I made a recharge of ₹ 107 for my [protected] via mobikwik wallet + upi. My money got deducted but my number is still not recharged. Please recharge my number or at least refund my money. My order ID: MBK[protected] and operator reference ID is [protected]
                  +1 photos
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                    M
                    Manikandan Gurumoorthy
                    from Chennai, Tamil Nadu
                    Nov 8, 2022
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                    Respected Sir/Madam,

                    My landline phone number[protected] was dead and not working for past 6 days. A complaint has been raised twice however the complaint has been closed without restoring my landline connection. My landline connection still dead as of now. I have re-raised complaint once again today through IVR. For past 4 months, each and every month my landline was dead for more than 15 to 20 days. Now in this month it's already 6 days gone. I have received bill for Rs.388 for the month of October 2022 however no adjustments made yet for the month of October. This issue is getting prolonged for more than 4 months with main cable issues and this can't be entertained at all. I had conversation with AE today they said the issue will be resolved by today and also my bill will be adjusted however the issue was not yet resolved and also my bill was never adjusted. It's an involuntary churn. We are unhappy with the service with BSNL Chennai Telephones. Rather provide uninterrupted landline services or do adjustments when the problem persists. I have no other choice. Please find the attached screenshot of my complaint and restore my connection ASAP and also adjust my October 2022 ASAP. Without any service this doesn't make any sense paying bills henceforth. It's simple when bills are getting paid correctly on or before due date, the same I expect uninterrupted services from BSNL Landline Chennai Telephones.

                    Thanking You,

                    Yours Sincerely,
                    Manikandan Gurumoorthy
                    S/O K.Kamala(BSNL Landline Customer)
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                      K
                      Krishna satagopan
                      from Chennai, Tamil Nadu
                      Nov 8, 2022
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                      Address: 1 First Main Road Indiranagar Adyar Chennai 600020
                      Website: Selfcare portal BSNL

                      Private and Confidential:
                      My Landline Telephone number[protected]BB Combo) connected to BSNL Exchange at Adyar Chennai is dead and there is no dial tone from the instrument. However, thanks to BSNL, Internet connection on this line, has been restored after four days.
                      However, I am not able to make or receive calls using this telephone to make or receive calls as there is no dial tone.
                      I am not able to lodge any complaint on this account and registration of my complaint is rejected at the BSNL selfcare portal. Kindly help to rectify the fault soon. Thanks and Regards,
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                        R
                        Ramyad05
                        Nov 8, 2022
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                        Address: Andhra Pradesh

                        My bsnl sim suddenly stopped working since 2 days.. Other network sims are working fine.. Phone number is [protected]
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                          J
                          jukku
                          from Bengaluru, Karnataka
                          Nov 5, 2022
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                          I used my HDFC debit card to make an online payment for Rs 397.00 towards recharge of mobile no[protected] on 04Nov22. This payment was completed after receiving OTP from HDFC. My account has also been debited for the said amount. However BSNL have indicated the transaction has failed and recharge has not been effected.
                          Please look into the matter and do the needful to reverse the charges to my HDFC account.
                          Thank you.
                          John Mampilly
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                            J
                            jukku
                            from Bengaluru, Karnataka
                            Nov 4, 2022
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                            MOBILE NO BSNL [protected]
                            Online recharge transaction for RS 397.00 using my HDFC Debit card has apparently not being succesfully completed as I have not received any payment update for the same from BSNL.
                            However my HDFC account has been debited for Rs 397.00.
                            Kindly check the matter and I seek a resolution at the earliest.
                            Thank you.
                            John
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                              R
                              Rasthan sahar
                              Nov 3, 2022
                              Resolved
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                              Resolved

                              Address: Kottal Paramba House, P.O. Nallalam

                              There is a telephone post just Infront of our property which remaining is creating problem in moving to and from the property . please contact in given mobile number for details
                              Nov 3, 2022
                              Complaint marked as Resolved 
                              The complaint no resolved yet
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                G
                                gaganmitruka
                                from Hanumangarh, Rajasthan
                                Nov 2, 2022
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                                Resolved

                                After sending PORT request to 1900 I am received below 2 messages.
                                1. Your request for UPC has been delayed. Please wait while your request is being processed.
                                2. Request for UPC for your mobile no.********** could not be processed. Please retry after some time.
                                Nov 3, 2022
                                Complaint marked as Resolved 
                                As per my conversation with support executive on 1505 UPC was in process for the day when Port request was sent and they asked me to wait for 24 hours and neglect could not be processed message. I tried again next day at 5:00 AM and received UPC code at the same time.
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                  KAMARUSHI RACHIT KUMAR
                                  from New Delhi, Delhi
                                  Nov 2, 2022
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                                  I have been trying to get UPC for a long while, but everytime I keep getting these two messages everytime :-

                                  Your request for UPC has been delayed.Please wait while your request is being processed.

                                  Request for UPC for your mobile no. [protected] could not be processed.Please retry after some time.

                                  Pls Help
                                  I need the UPC code
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                    Bombok
                                    Oct 31, 2022
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                                    Address: BSNL Varanasi UP East

                                    I am trying to recharge stv_48 through Bsnl portal but it returns the message "Transaction faile due to invalid service class" I also tried from my Mobile But MMi coad says no bundle is included. this going on since three days pleas resolve my problem.
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                      K
                                      kumaresh chatterjee
                                      from Bahula, West Bengal
                                      Oct 30, 2022
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                                      Address: B GARDEN/ SHIBPUR AREA, HOWRAH-711103

                                      I got two post paid connections vide Nos. [protected] and [protected]on 24.09.2022 from BSNL OFFICE at B GARDEN, HOWRAH. the 1st one was used in little span from next day locally till 5th october, 2022 and thereafter, it was used in kashmir till 12th october, 2022. I can not understand how the bill was generated on 5th october amounting Rs.376/- which was paid on 25.10.2022 as on due date.
                                      not this, the 2nd SIM was truely used from 06/10/2022 in kasmir till 12/10/2022 and then upto last week locally. my question is that how its bill has been generated on 05/10/2022 with a high amount Rs. 392/- that is prior to use.
                                      please arrange to supply call details of these two post paid connections for which such enourmous bills have to be paid.
                                      your reply is solicited early. My mail address is: [protected]@gmail.com
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                        kumaresh chatterjee
                                        from Bahula, West Bengal
                                        Oct 30, 2022
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                                        Address: 12/24 ,B G LANE, B GARDEN

                                        I got two post paid connections vide Nos. [protected] and [protected]on 24.09.2022 from BSNL OFFICE at B GARDEN, HOWRAH. the 1st one was used in little span from next day locally till 5th october, 2022 and thereafter, it was used in kashmir till 12th october, 2022. I can not understand how the bill was generated on 5th october amounting Rs.376/- which was paid on 25.10.2022 as on due date.
                                        not this, the 2nd SIM was truely used from 06/10/2022 in kasmir till 12/10/2022 and then upto last week locally. my question is that how its bill has been generated on 05/10/2022 with a high amount Rs. 392/- that is prior to use.
                                        please arrange to supply call details of these two post paid connections for which such enourmous bills have to be paid.
                                        your reply is solicited early. My mail address is: [protected]@gmail.com
                                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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