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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Mar 29, 2026
Complaints 15979
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 20

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S
Shivlal Pitty
Oct 29, 2022
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Address: 20.4.650 shah gunj

My bsnl landline phone connection is completely dead from last 2 months
Made several complaints but no response and also visited personally exchange but no onr giving respomse
As they say no technician's are available
Please help regarding this issue
As I'm paying regularly a bill ot this no.
Bsnl 040
24520810
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    G
    Giri40
    from Bengaluru, Karnataka
    Oct 27, 2022
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    Dear Authority,
    This is to inform you that there is a BSNL telephone pole in front of my house which is of no use . This is causing a lot of parking problem of my vehicle . So I request you to remove or relocate this telephone pole from the front of my house .
    For this I will be very thankful to you, please oblige.

    Regards,

    Gurumurthy
    Bommanahalli
    Bangalore
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      S
      shahrozaslam
      from Budaun, Uttar Pradesh
      Oct 27, 2022
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      Address: Budaun Uttar Pradesh

      I am from Uttar Pradesh but I have come here to work in Tamil Nadu but here my network is catching 3G but I am not able to use data in data roaming when I turn on the data then the data is not playing. Will this data work in roaming or not and if it does not work then tell me I will get my sim ported. I called on 1503 and [protected] but it is not responding.
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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        B
        BalajiRamesh
        from Neyveli, Tamil Nadu
        Oct 25, 2022
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        Address: Neyveli Township

        " I have surrendered my landline phone no.[protected] after taking FTTH connection. On 18th November 2020 a SMS was received that an amount of Rs, 1993/- was generated for refund. But however to till date 11.01.2021, the amount was not received."
        The above complaint was not at all resolved. In the mean time I was asked to give a request, so that the amount can be credited to my FTTH account. I gave a letter to my home branch. They asked me to contact the rich office and latter asked me to give email to cuddalore office. I have been waiting for a long period to get back the amount. But till date not expedited.
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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          A
          Aji Ruth
          Oct 25, 2022
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          Address: Opposite to Hocker school, Neyyoor post, Nagercoil, Tamil Nadu

          Respected sir,
          In below said residence address BSNL unused telephone pole exist in front of my house. It is obstructing the driveway and I'm facing problem driving my car into my property because of the unused pole in the below mentioned address. So I request you to remove the pole.

          Address
          A. Samuel Johnson,
          Hocker Street (Opposite to Hocker School),
          Neyyoor Post,
          Nagercoil,
          Tamil Nadu
          Mobile Number : [protected]
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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            J
            Joeyde
            Oct 25, 2022
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            Complaint against BSNL
            Telephone No. : …….3251
            Online Complaint Nos:[protected],[protected],[protected],[protected],[protected]

            The above telephone is in the name of my brother James de Souza who is a cancer patient. It has been malfunctioning for the last 3 months. Numerous online complaints have been made, the last three captioned above. The technician from BSNL, one Santosh, has determined that there is no problem with the router and my laptop functions perfectly at other locations. There is obviously something wrong with the BSNL internet and to date the complaint has not been resolved.
            I have tried to liaise with their field staff. The DET, Choudhary is the quintessential penpusher and directed me to one or another of his staff to no useful purpose. Dy. GM, Kulkarni – all bluster and no muster - also promised that the complaint would be resolved, to no effect and the linesman Malikarjun says that there is nothing wrong with the line. The P.A. to the G.M., Mr. Harikrishna finally directed one Chandrakant Ghatse who has attended to the complaint. Apparantly some resetting is required in some of their systems and the complaint to date not been resolved.
            I am a senior citizen and have been a customer of the BSNL for my entire life - constrained no doubt by its monopoly in the field. Given my experience it is not surprising that many of its erstwhile customers have migrated to other service providers. One can be sure that many more will follow.
            J. de Souza
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              A
              Ashish5527
              from Surat, Gujarat
              Oct 23, 2022
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              Address: Bhaktinandan sector2,mota varachha,surat,gujarat

              No network coming in our area
              Mota varachha, surat, gujarat
              2G comes only 1 bar every time bsnl customer care cut my call from last 1 year we facing issue ...many times mail given to bsnl no proper answer shown
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                J
                JODU OBAIAH
                Oct 20, 2022
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                I paid the bill amount Rs.481/- period from 01 Aug 2022 to 31 Aug 22 on 03 Oct 2022. Txn ID is. NX22100315494212971850881. But the same amount(Rs. 481/-) again included in the next bill period from 01 Sep 22 to 30 Sep 2022.
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                Oct 20, 2022
                Updated by JODU OBAIAH
                Sir, I had lodged a complaint against the same issue on BSNL Payment portal Dcoket No. DOCK[protected] on 12 Oct 2022. But still the complaint status is pending.
                I spoke with customer care too, but they are fail to solve my complaint and they were hold my call for a long time and disconnected the call with out any intimation for two times.
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                  V
                  vigneshr19
                  Oct 20, 2022
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                  I surrendered my bsnl connection on 25 april 2022. But did not get my refund yet.
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                  Nov 17, 2022
                  Updated by vigneshr19
                  I have not received the refund. BSNL employee confirmed that the refund is approved and they are not sure when it will sent to my account. Please tell me the procedure and timeline when it will be deposited in my account.
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                    S
                    shreyasjune
                    Oct 20, 2022
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                    Request for UPC for your mobile no. [protected] could not be processed. Please retry after some time.
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                      D
                      Deepanshuk_77
                      from Sonipat, Haryana
                      Oct 16, 2022
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                      I would like to draw your kind attention towards the old BSNL TELEPHONE POLE which is causing a lot of fuss for the passerby and vehicles. It's been years no authority has made efforts to relocate this old pole. I just want you to remove that poll immediately from that location and shift it to another location. I'll be very grateful if you would take suitable actions on its removal.
                      Thank you
                      Deepanshu
                      131001
                      Kot mohalla, Faiz bazar
                      Sonipat Haryana
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                        G
                        Gyanesh Agrawal
                        Oct 14, 2022
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                        On My Phone Number '[protected]', I'm Unable To Do Recharge . The Error Is 'Invalid Service Class' . Please Resolve This
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                          S
                          Swati ....Trivedi
                          from Fatehpur, Uttar Pradesh
                          Oct 13, 2022
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                          To remove telephone pole cum dangerous electric pole

                          Address: Ganga nagar colony near railway station changoo Bajpai gali fatehpur Uttar Pradesh 212601

                          Dear BSNL authority
                          Please remove the telephone pole as soon as possible
                          Because the construction work start in my house and the telephone pole is uses as electric pole by people..
                          The current flow is in pole and pole is in the drain
                          Which is dangerous for human lives..
                          If any unhappining things happened then only BSNL authority will had responsible for it..
                          I hope you do your duty with responsibilitybr...
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                          A
                          Asim choudhary
                          from New Delhi, Delhi
                          Oct 12, 2022
                          Resolved
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                          Resolved

                          Address: Consumer forum india
                          Website: www.consumercomplaints.in

                          The employee of Consumer Forum India has done fraud with me and is not picking up the phone by taking money from me. He has taken 3 lakh rupees from me. He told his name as Karthik his number is [protected]
                          Oct 13, 2022
                          Complaint marked as Resolved 
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                            S
                            satish kumar@
                            from Rajgir, Bihar
                            Oct 11, 2022
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                            Address: Near sarda hotel Rajgir BSNL quarter

                            I live at Rajgir BSNL quarter and my flat is very damage like stair, ceiling etc and it's cause very harmful and i complain from 5 years ago in BSNL office bihar Sharif but not any response and officers says wait from 5 years ago
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                            Oct 11, 2022
                            Updated by satish kumar@
                            I live at Rajgir BSNL quarter and my flat is very damage like stair, ceiling etc and it's cause very harmful and i complain from 5 years ago in BSNL office bihar Sharif but not any response and officers says wait from 5 years ago

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                              S
                              Swati ....Trivedi
                              from Fatehpur, Uttar Pradesh
                              Oct 11, 2022
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                              Address: Ganga nagar colony near railway station changoo Bajpai gali fatehpur Uttar Pradesh 212601

                              Dear BSNL authority,
                              This is to inform you that there is a BSNL telephone pole in the drain beside my house which is no use for phone cable but people uses it as electric pole which is dengerous for lives and causing a lot of parking problem of my vehicle..
                              If any unhappining things happened then who will be responsible for it??
                              I hope and request that you do your duty with responsibility..
                              For this I will be very thankful to you
                              I request you to remove this pole within 5 days. It's Naked hanging electric wire create more danger in rainy season...
                              Please oblige
                              Your truly,
                              Swati Trivedi d/o Bal Krishan Trivedi
                              Ganga nagar near railway station changoo Bajpai gali fatehpur Uttar Pradesh 212601
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                              Please remove the telephone pole as soon as possible
                              Because the construction work start in my house and the telephone pole is uses as electric pole by people..
                              The current flow is in pole and pole is in the drain
                              Which is dangerous for human lives..
                              If any unhappining things happened then only BSNL authority will had responsible for it..
                              I hope you do your duty with responsibility
                              Thank you for your further action
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                                P
                                pr3012
                                Oct 10, 2022
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                                I am trying to port my bank number and trying to generate UPC code for that. Every time I send message for porting I get response- Upc cannot be generated for the reasons: (1) there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.

                                I tried calling bsnl customer care many number of times, but of no use. They only kept on waiting for 24-48 hours and then close the complaint docket without resolving it.

                                Kindly resolve my issue.
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                  Rontheda
                                  from Udaipur, Rajasthan
                                  Oct 10, 2022
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                                  My sim is more than 90 days old and I have unlimited pack active on my number but still they are not giving me my UPC code.

                                  Worst part is there's no way to contact them, I tried calling their customer care number and it says incoming call facility to this number is not available. And their office staff also did not provide any help. I have mailed the CMD too in this regard.

                                  This number is very important to me that's why I don't want it to let go.
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                    S
                                    Sovit_k
                                    from Godda, Jharkhand
                                    Oct 8, 2022
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                                    I am trying to generate UPC for migration to another company because my sim is in roaming but UPC cannot be generated because there are some contractual obligations. For this I raised a complaint on customer support on 25 September they said after 24 hours it will to resolved I called after 24 hours because it still not resolved. I talk to the customer support on daily basis but the say same thing daily that please wait for 24 hours after that this will be resolved but it still in obligations.
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                      S
                                      Sovit_k
                                      from Godda, Jharkhand
                                      Oct 7, 2022
                                      Resolved
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                                      Resolved

                                      Please remove contractual obligations from my sim [protected] as my recharge is expiring on 8 oct please I need to generate Upc before 8 October.
                                      Oct 8, 2022
                                      Complaint marked as Resolved 
                                      No one can do anything about bsnl I'm still in problem
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                      Oct 07, 2022
                                      Updated by Sovit_k
                                      Nothing happened
                                      Oct 07, 2022
                                      Updated by Sovit_k
                                      I'm still facing issue with for generating UPC
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