Claimed

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Dec 5, 2025
Complaints 15978
Resolved
6090
Unresolved
9888
Contacts

File a complaint to Bharat Sanchar Nigam [BSNL]

Having problems with Bharat Sanchar Nigam [BSNL]?

File a complaint and get it resolved by Bharat Sanchar Nigam [BSNL] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Bharat Sanchar Nigam [BSNL] reviews & complaints page 24

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Angad Sarkar
from Becharaji, Gujarat
Aug 23, 2022
Report
Copy

Address: Becharaji

For last 3 weeks I am trying to generate UPC for my BSNL number because I wanted to port my BSNL number to Airtel but I am getting thi error whenever I try to generate UPC "UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance. "
I contacted BSNL customer care daily from last 3 weeks but they just say we are sharing you issue with our back-end team and it will be resolved in 24 hours but till now i am getting same message from BSNL as if they intentionally wanted there end customer to get frustrate and continue with the there pathetic service.
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    C
    Carnes
    from Shillong, Meghalaya
    Aug 23, 2022
    Report
    Copy

    Your request for UPC has been delayed. Please wait while your request is being processed.
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      Ravi@jain
      Aug 23, 2022
      Report
      Copy

      Address: Near Gov. Hospital chandla(471525

      चंदला(471525) मे 82द दिन से नेटवर्क नहीं आ रहे है शिकायत करने पर भी बिना नेटवर्क के शिकायत बन्द कर रहे है और नेटवर्क बार बार चले जाते हैं अधिकारी बार बार बहाना बनाते है जल्द से जल्द 3G/4Gनेटवर्क दिलाए
      BSNL Mo N.o.--[protected]
      Contact No. --[protected]
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
      Aug 23, 2022
      Updated by Ravi@jain
      No Network
      Aug 23, 2022
      Updated by Ravi@jain
      नेटवर्क चालू करने के लिए Bsnl कर्मचारी को बार बार फोन करने पर भी नेटवर्क चालू नही करते है हमेशा टावर बन्द किए रहते हैBsnl Office छतरपुर मे फोन करने पर भी नेटवर्क चालू नही करतें हैं jio और airtelके नेटवर्क कभी नही जाते है चंदला के bsnl कर्मचारी को अलग करे bsnl कर्मचारी चंदला के पास खुद BSNL सिम नही है इसलिए उसे कोई मतलब नही है वे खुद Jio की सिम चलाते हैं
      Aug 25, 2022
      Updated by Ravi@jain
      No service for bsnl network in Chandla district Chhatrapur Madhya pradesh from 02/06/2022.All other networks working and BSNL office chhatarpur no action on my complain
      Aug 31, 2022
      Updated by Ravi@jain
      No action on my complain
      Sep 02, 2022
      Updated by Ravi@jain
      No Action on my complain
      Sep 02, 2022
      Updated by Ravi@jain
      Please provide me BSNL network
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        E
        Elayarajah Balasubramanian
        Aug 22, 2022
        Report
        Copy

        Two times Rs1.20 was deducted from my main balance without any outgoing call or sms.
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
        Aug 22, 2022
        Updated by Elayarajah Balasubramanian
        Two times Rs1.20 was deducted from my main balance without any outgoing call or sms.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          santoshbgr08
          from Bargarh, Odisha
          Aug 21, 2022
          Report
          Copy

          Address: Bargarh, Odisha
          Website: www.bsnl.co.in

          I want to port my number to other network because there is poor signal here but when want to try for port code not accepted and showing contractual obligations.
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            N
            from Gumla, Jharkhand
            Aug 20, 2022
            Report
            Copy

            Address: St. Ignatius High School, Gumla

            Please activate my cellone prepaid number. I am from Ranchi but now I reside temporarily in Gumla. I recently changed my port from Jio to BSNL.Earlier I was registered in BSNL Ranchi Bihar sector.
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              M
              MT_awesome
              Aug 20, 2022
              Report
              Copy

              I am trying to recharge my phone using BSNL website, but I am getting an error "Transaction failed due to invalid service class". Please resolve the issue
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
              Helpful
              3 other people found this review helpful
              3 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                sureshkumarsingh42288
                from Patna, Bihar
                Aug 17, 2022
                Report
                Copy

                I have tried to generate UPC number several times, but every time receive below messages in response

                1) Your request for UPC has been delayed. Please wait while your request is being processed.

                2) Request for UPC for your mobile no. 94xxxxxxxx could not be processed. Please retry after some time.

                I even contacted the BSNL customer care for assistance but they only keep it pending citing silly issues like details not loading in server etc.
                This is really frustrating to deal with.
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  amitabha2015
                  from Agartala, Tripura
                  Aug 16, 2022
                  Report
                  Copy

                  Amount of Rs.184 debited from bank but recharge not received. BSNL Also sent me pdf confirmation that recharge Success but still I did not received the recharge. The looted me. Details given in attached file.
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    avinashsingh971
                    from Haridwar, Uttarakhand
                    Aug 15, 2022
                    Report
                    Copy

                    UPC cannot be generated for the reasons: (1)The period of last activation of mobile number is less than 90 days. Please contact your service provider for further assistance.
                    My Number is Active in 7 may 2022
                    We try to 4 day for upc coed but hi not providing
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      G
                      gmk159
                      from Ahmedabad, Gujarat
                      Aug 15, 2022
                      Report
                      Copy

                      Address: BHAIRAVNATH mandir, BHAIRAVNATH cross road, maninagar, Ahmedabad

                      Internet service is getting disconnected every few days. When we are complaining, the issue is not resolved just getting message, issues has been resolved. No one is taking concrete action again this repeated issue.
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                      Aug 15, 2022
                      Updated by gmk159
                      getting internet Issue every few days. Complaint is reported to BSNL. Which is marking the issue as resolved without solving it. Again complaint is lodged with BSNL and issue not resolved

                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        Ayush Patni 87
                        Aug 15, 2022
                        Report
                        Copy

                        Address: 431 Vivek vihar new sanganer road, Near rawat school

                        Dear sir
                        I m request to that plss remove pole in front of my parking car gate.. daily issue with ground floor family..so I request to u plsss
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Sanjudey96
                          from Bikaner, Rajasthan
                          Aug 15, 2022
                          Report
                          Copy

                          Without any reason they cut incoming & Outgoing call facility
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            D
                            drsuresh93
                            Aug 13, 2022
                            Report
                            Copy

                            Address: Dr Suresh Chandrashekar 3466, 1st G cross, Subanna Garden. Vijaynagar Bangalore 560040 phone number 9945130483

                            Respected sir/Madam
                            There is an unused telephone pole in front of my house, due to this I am problems parking my car, and taking my car out of my house, can you please remove this used telephone pole.

                            many thanks

                            Dr Suresh Chandrashekar
                            3466, 1st G cross, Subanna Garden.
                            Vijaynagar
                            Bangalore 560040
                            phone number [protected]
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              M
                              Mohani Pugalia
                              Aug 13, 2022
                              Report
                              Copy

                              Address: Ward no.5 , Meghraj Pugalia, Kalu bass , Shri Dungargarh, Bikaner - 331803

                              I am right now living in a town . I took a broadband connection as i am working from my home. I didn't know about the online services of BSNL so I contacted bsnl employee and ask him to provide me the broadband services . Earlier my plan was of 899 later on I told him after 2 months to change the plan and provide me the cheaper plan of 599 or 799. He told me that he has changed my plan and converted it into 599/- plan . even after he provided me the information that he has changed my plan I was severely getting the bills which were nearly 950/- so I called him and ask him about the bill. He told me that he will check and let me know, since last 3 months I am calling him again and again and I am asking him about the high price in bill .He is providing me the incorrect information and he told me again and again that he has changed my plan, but yesterday on 12th of august 2022 I called the customer care executive of BSNL and he told me that still my plan hasn't been changed and it is still of 899 . So since yesterday I am calling him again and again and telling him to visit me and let me know about the bill as I have to shift to my workplace but he isn't visiting me and he isn't giving me the information I want to file a complain against him for providing me the wrong information for misleading me. to this the image of the BSNL broadband company is getting wrong and according to me they are a cheater.
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                amitkumary313
                                from Noida, Uttar Pradesh
                                Aug 12, 2022
                                Report
                                Copy

                                Address: Mirzapur

                                Respected Sir/Madam,
                                This is bring it to your notice that we have already deposited the Bill for month of June 2022 for office telephone no.[protected] and the letter was sent to SDO BSNL Renukoot and AGM BSNL Mirzapur to close the connection but the connection was not closed and the bill was also generated for next month(July-2022) and sent to the our official mail id now this telephone is no longer in use since 20/07/2022 and also Receiver (cell) has been deposited in SDO BSNL Office Renukoot on 28/07/2022, From the security money deposited earlier, after deducting the amount of the remaining days, please return the rest amount through cheque in the name of DSM Duddhi.

                                I am requesting to you kindly disconnect the telephone no.[protected] permanently, Now it will not be possible to pay its bill.

                                Please do the needful as soon as possible.

                                Thanks & Regards,
                                DSM Duddhi
                                U.P Forest Corporation
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Shakthi1993
                                  from Chittoor, Andhra Pradesh
                                  Aug 11, 2022
                                  Report
                                  Copy

                                  When am trying to generate UPC to change My Operator Its Replying Me With Following Message.

                                  UPC cannot be generated as the mobile number is not configured.Please contact your service provider.

                                  Please Help ASAP
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    Alston Bernard Roche
                                    Aug 11, 2022
                                    Report
                                    Copy

                                    Request for UPC for your mobile no. 72******** could not be processed. Please retry after some time. Called the customer care, they told that they do not have the information and has to be done automatically.
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      C
                                      Chandrashekar_97
                                      Aug 11, 2022
                                      Report
                                      Copy

                                      Hi I tried porting my bsnl Sim card but I'm getting below messages.

                                      Your request for UPC has been delayed. Please wait while your request is being processed.

                                      Request for UPC for your mobile no. 72*****357 could not be processed. Please retry after some time.
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        G
                                        Gisra banit
                                        Aug 11, 2022
                                        Report
                                        Copy

                                        Address: binagunda

                                        I had recharged for 105 but it didn't happen
                                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                        Helpful
                                        1 other people found this review helpful
                                        1 found this helpful
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit