Claimed

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Apr 30, 2024
Complaints 15954
Resolved
6087
Unresolved
9867
Quick Links
Statistics
Share
Contacts

File a complaint to Bharat Sanchar Nigam [BSNL]

Having problems with Bharat Sanchar Nigam [BSNL]?

File a complaint and get it resolved by Bharat Sanchar Nigam [BSNL] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 216

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Robin435
Report
Copy

lost phone

Address:148103

Bsnl — block the sim

Hello sir,

Please block my sim. My name is jaspal singh and village - harike, district - sangrur my phone number is - [protected] i have lost my mobile and the sim is still active. Please do the needfull and kindly send a confirmation mail back to me to the above email id. Please deactivate my sim card as soon as possible thanks...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sivanesan a
from Haridwar, Uttarakhand
Report
Copy

deactivate/unsubscribe voice chat service

Address:629602

Dear Sir,
Automatically My Mobile given to message for Voice Chat Service registered but i am not registration.
My mobile no is [protected]. Voice Chat Service activated automatically. Please deactivate/unsubscribe these services. Because every month @30 rupees deduct from my account its a very headake for me please do favour for me.
My mobile no. [protected]

Tanks,
A.Sivanesan...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Superintending Engineer (Infra Paln)
from Coimbatore, Tamil Nadu
Report
Copy

poor internet service

Address:Akola, Maharashtra

Our office internet connection is not working properly for phone no[protected]. Problem is arising from last few months. Internate connection is terminated frequently in official working period, We made lot of complaints to local BSNL office but problem not resolved yet.Also poor response received from local officers in this regards. Please resolve the problem otherwise intimate us so that we can shift our office internet working on other...
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy
C
Chohan Uday Pratap
from Lucknow, Uttar Pradesh
Report
Copy

postpaid mobile payment.

Address:Lucknow, Uttar Pradesh, 226008
Website:lucknowwebsite optional

Dear sir,
I have pay my postpaid mobile no. ([protected]) bill amount "one thousand one hundred seventy rs".
From my on line payment mode transaction id "uh16167335" on 24 july 2017.
Transaction done but bsnl office says there is no any update about on line transaction. Please help to resolve my complain against bharat sanchar nigam limited.
Please do need full.
From
Uday pratap singh
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
Gauranga Bhattacharya
from Ingraj Bazar, West Bengal
Report
Copy

refund of security deposit amount : extreme inefficiency on bsnl part.

Address:Paschim Medinipur, West Bengal, 721101

Laldline ([protected]) was surrendered with sdot, midnapur, with all relevant papers etc. Unfortunately, even after a lapse of more than 90 days, no refund has been received. Bsnl should understand that they are not distributing any alms. They are duty-bound to effect refund of consumers security deposit amounts (After adjusting outstandings, if any) within a very reasonable time. Authority should look into.

Gauranga bhattacharyabr...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
O
ompklm
from Kollam, Kerala
Report
Copy

landline and broadband

Website:www.bsnl.co.in

My land phone and broadband is not working. I registered a complaints on 1/08/17 and 5/08/17 through 198. Docket numbers are[protected] and[protected]. Both were closed without resolving the issue nor checking with me. I pay my bills on time and have been a loyal customer. If it is not resolved to a satisfactory level, i will be forced to approach the consumer court for further actions....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
I
ITPlanet ATrainingUnit
from Dehra Dun, Uttarakhand
Report
Copy

deactivation of all hungama packages on bsnl landline

Address:Nainital, Uttarakhand, 263139
Website:www.itplaneteducation.com

Respected sir

I have been using bsnl broadband. My bsnl landline number is[protected]. I want to complain regarding that no. As we have not used the music on demand service and also unaware of activation of that service. As we have received the bill of current month than we came to know that the music on demand service is being activated and the charges has been levied on us.

So please i request you to de-activate...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Har Neet
from Bathinda, Punjab
Report
Copy

issue of delivering range of 3g from tower.

Address:Hoshiarpur, Punjab, 146113

Hello sir/ madam

We are from village - fatehpur, p. O. - bulhowal 146113. Bsnl tower which is being placed in front of our village is not working from 3-5 days and not delivering us 3g range. This problem continues everytime when it is being solved.
So please check problem deeply and solve it at its earliest.

It is humble request to bsnl corporation to repair it soon.

Thanks
Village...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jnmp
from Kolkata, West Bengal
Report
Copy

broadband billing related

Govt is implementing g. S. T from 1st july 2017. We the customer of bsnl broadband customer two bills for may & june. Generally the bill is generated either in 9th or 11th day of billing cycle and due date is for 30/31st of the month.in month of june they send a bill in june that is upto 25th. They are counting the next month bill from 26th june to 31st july eith new g. S, t rate for 35 days. How it can be possible. No hopeful solution is...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Joyasree Sen
from Kharagpur, West Bengal
Report
Copy

replacement of defective landline telephone set/instrument

Address:700059
Website:www.bsni.in

The lineman/technician deputed by dumdum telephone exchange visited my house and after testing the telephone set/instrument opined that the telephone set is not working and is defective one and advised for immediate replacement by submitting an application for replacement of the set by a new one. The cost of the set will be charged in the next telephone bill.

I therefore request for immediate replacement of the defective set...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sankar,d
from Pandua, West Bengal
Report
Copy

bsnl broadband slow speed

Address:Kolkata, West Bengal

Bsnl has raised minimum speed for all users of plan uld 675 from 2mbps to 4mbps since last month but although my plan is uld675, my speed is sticking to its previous speed at 2mbps. My repeated complaints to the telephone exchange could not cure the problem, my all attempts to bring the problem under the notice of the concerned authority have so far been failed. Under the circumstance i am lodging this present one for effective action with...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
KumarSuresh65
from Dehri, Bihar
Report
Copy

security deposit

Address:Patna, Bihar, 800001
Website:[email protected]

Dear sir,

I have surrundered my telephone connection[protected] with rajendra nagar exchange patna in on 20.06.2017 while shifting my residence to other location of patna where bsnl failed to phone. At last i surrundered original demand note, cancelled cheque, eft form, last bill paid on 15.06.2017 with my application to refund my security deposit through ntgs but till date sd has not yet refunded.

May...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Raji28
from Chandigarh, Chandigarh
Report
Copy

to deactivate the sim

To,
Bharat Sanchar Nigam Limited,
Respected Sir,
I, Neelam Saxena, would like to tell you that my phone is lost so i want to deactivate my sim card.

Details:

Number: [protected]

Mobile: Samsung Duos

Address: 51, Moti Jheel Colony, Etawah, Uttar Pradesh-206001

Please do it as soon as possible.

Thank you.

Regardsbr...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nikhilkhatri
from Udhampur, Jammu and Kashmir
Report
Copy

inappropriate and vulgar sms

Address:Udhampur, Jammu and Kashmir, 182101

I am using bsnl postpaid no. [protected] and has registered a complaint for dnd service activation because bsnl used to send such a shameful and vulgar sms to earn money. My complaint was registered on 16/7/2017 and i was told to wait for 15 days but today its been almost 23rd day and still dnd is not activated. When i called customer care they used to delay always by sauing wait for 24 hours. I need a strong action to be taken against bsnl....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
spsingh70
from Bhopal, Madhya Pradesh
Report
Copy

surrender and closure of landline and broadband services

Address:Bhopal, Madhya Pradesh, 462021

I had submitted application to surrender and close my BSNL Landline[protected] on 12th July’2017(copy of receipt attached). Till date no action has been taken on this.

I personally contacted BSNL office, TT Nagar, NewMarket Bhopal twice for closure of the services. Meanwhile the telephone was dead between 23rd July to 01st Aug’17 and again restarted on 01st Aug’17. I am not using any services of BSNL.

Finally...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Vinodbiharimishra
from Jammu, Jammu and Kashmir
Report
Copy

bill raised after surrender of equipment on 14-07-2017

Sir, i have been using landline alongwith broadband ph no.[protected]. I have surrendered band connection as well as landline on[protected], but bill was raised in the month of august.
So please do reverse these charges
Including service tax on my bill and close my account in your books
Yours sincerely
Savitri mishra
[protected]
193, patel nagar yojna
Lucknow-226016...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
sben
from Ahmedabad, Gujarat
Report
Copy

new connection

Dear sir,
I have applied for a new bsnl broadband and phone line connection around 15 days ago and your booking officer issued a number to us after confirming from area technician and sdo but now they told that line cannot be connected and we cant give you connection because line is damaged and a long cable is needed which is not possible and we have printed our number given by bsnl booking officer on all of our cards and brochures...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Amethi, Uttar Pradesh, 227405

Dear sir,

Kindly find the attachment (Fir copy) against the lost sim card, so i request to you blocked my bsnl sim card with a phone no [protected].

Thanking you

Satyendra kumar dwivedi

I have sent an email regarding the lost sim card information report authorized by police station with my id but no action can take by bsnl authority.

Email id: [protected]@bsnl.co.in...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
pihoo yadav
from Mumbai, Maharashtra
Report
Copy

request for blocking the sim no. 9455081727

Address:2522

My sim no. [protected] was lost since 3 months back approx. Presently it is ringing but not being picked up creating a treat of misuse with my name. Prior to about six months it was being used by me. But i was in vishal mega mart. Lucknow to purchase some hosiery items my small mobile (Alpha numeric) was lost in the market then i tried to search it in some places as per my moment on that day. But unfortunately not succeded to search the phn....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
maaambayj
from Mumbai, Maharashtra
Report
Copy

complaining for landline phone

Address:Kolkata, West Bengal, 700007

Our landline number[protected] is not working since last 10 days and we had already lodge the complaint to customer care portal and receive docket number [protected] but no any response found from bsnl. So pls kindly check our connection as soon as possible. The number is register in the name of maa ambay jewellers adress 47a, nalini seth road sonapatti burrabazar kolkata - 700007...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy