Claimed

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Dec 5, 2025
Complaints 15970
Resolved
6089
Unresolved
9881
Contacts

File a complaint to Bharat Sanchar Nigam [BSNL]

Having problems with Bharat Sanchar Nigam [BSNL]?

File a complaint and get it resolved by Bharat Sanchar Nigam [BSNL] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Bharat Sanchar Nigam [BSNL] reviews & complaints page 216

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
VP Gunasekar
from Chennai, Tamil Nadu
Aug 18, 2017
Report
Copy

Address: 600073
Website: face book

I am v gunasekaran
I have lost my cell phone with prepaid bsnl sim number is [protected]. Please block this number before anyone misuse for bad purpose. Please block urgently. Please reply me about this. And my mobile phone and sim imssing for two wheeler driving of chennai circle and missing time is night 9.15pm at 16 august 2017. My email id is [protected]@gmail.com
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    Mrity
    from Vadodara, Gujarat
    Aug 18, 2017
    Report
    Copy

    Address: Burhanpur, Madhya Pradesh, 450221

    Hello,
    I am mrityunjay singh using bsnl mobile no. [protected] from last 10 years, yesterday i make recharge on my number and within 15 min my 30 rupess was deducted against some unwanted services activated automatically for 30 days on my number.
    I request you to please refund my balance, i don't want it

    Thanks
    Mrityunjay singh
    [protected]
    Nepanagar
    +1 photos
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      I
      Iasganesh
      from Wardha, Maharashtra
      Aug 18, 2017
      Report
      Copy

      Address: Nanded, Maharashtra, 431602

      My landline plan is unlimited rs bb 1199/- last month i was paid 1199/- but this month my bill amount is 1673/- how it is possible sir last month and this month billing difference is rs500/- how it is possible in this my plan nothing any call or broadband extra charges please resole my problem other wise i surrender the landline and take other companies plan
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        G
        gyanprakash6666
        from Delhi, Delhi
        Aug 17, 2017
        Report
        Copy

        Address: Gaya, Bihar, 823001
        Website: www.bsnl.com

        I am gyan prakash. I have one bsnl connection for net uses home plan which is approx rs 675 /- per months. Land line no is 2210166. Every months i pay the bill only. So many time complain registered but only one or two days used. At current two week i am not able to used net. I am also talk to local staffs and sdo mr. Prem shankar which mobile no is [protected]. He is not agree to talk about this matter today. So pls do need full action
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          D
          divya kasebekar
          from Bengaluru, Karnataka
          Aug 17, 2017
          Report
          Copy

          Address: Bangalore, Karnataka

          The worst ever customer support team. Irrespective of my repeated calls, the team was so ignorant and after a prolonged wait time they disconnected my calls.
          One representative said that their seniors are busy and cannot attend my call but gave a fake assurance that they shall call back in an hour.

          I think govt has to think upon having proper representatives for customer support
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            P
            PRITAM MAHAJAN
            from Panaji, Goa
            Aug 17, 2017
            Report
            Copy

            Dear sir,

            I am sunil mahajan from maharashtra, i have bsnl sim -[protected]
            4 time i have submit my paper in idea/airtel counter for porting, but all time bsnl reject my porting request
            Bsnl say :- contractual obligation.
            Pls. Help and porting my sim.

            Pls. Forward this complaint to concern department
            Regards
            Sunil mahajan

            Bsnl not porting my mobile
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              shankar khosla
              from Chandigarh, Chandigarh
              Aug 16, 2017
              Report
              Copy

              Address: Hoshiarpur, Punjab, 146001
              Website: BSNL

              I had applied for the disconnection of my broadband/landline no.[protected], with surrendered phone set, duly receipted by bsnl office on[protected].
              I have not received back the security, despite repeated telephonic reminders/visits to the concerned.
              I understand, the prescribed period for refund is 60 days & that thereafter, interest payable to me is 18%. As such, i would request you to refund my security alonwith the cited interest.
              Thanking you,
              Shankar lal khosla, m. A. (E) ll. B. (Hons.),
              E. T. O. (R),
              Krishna street, hoshiarpur.
              [protected].
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                M
                Monmohini gas agency
                from Siliguri, West Bengal
                Aug 16, 2017
                Report
                Copy

                Address: 713206

                Our bsnl&broadband connection is feller abouts 25 days. We are complaint ms. P pranab laha as sdo (Phone) durgapur. But he is say i am not solve your problem. I requested 2 time but, he is directly says me. I am not clear tour companies. And says to me you complaint any where. We are working insane gas distributor. Monmohini gas agency. Dr. Zakir hussain avenue. Durgapur-713206
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  lov71
                  from Kashipur, Uttarakhand
                  Aug 16, 2017
                  Report
                  Copy

                  Address: Udham Singh Nagar, Uttarakhand, 244713
                  Website: www.bsnl.co.in

                  Dear sir/madam
                  I used the bsnl landline for last 10 months and my landline no is [protected].
                  I was disconnect this no in june 12, 2017 but the security amount doesn't receive yet.
                  I visited exchange so many times but they said to me the security amount takes 6 months and above. But i called 1500 no for security amount enquiry and they said security amount take maximum two months so
                  Please sir do needful as soon as possible.
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    J
                    Jyoti Kar HAPBCO
                    from Mumbai, Maharashtra
                    Aug 16, 2017
                    Report
                    Copy

                    Address: Cuttack, Odisha

                    My landline no is[protected]. The number is not working since last 25 days. I have lodged complaint through '198"since more than 20 days. No action is taken till date and whenever i dial to 198, the replies made" your complain is on progress". It seems, i ll pay the rental for the month despite the phone being dead.

                    Immediate action requested.
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      C
                      chintanpadia27
                      from Surat, Gujarat
                      Aug 16, 2017
                      Report
                      Copy

                      Address: Rajkot, Gujarat, 360001

                      I have rang-up 1503 on dt 29.7.17 at about 04:15 pm and i was informed by on duty staff that in case of rs.490-the 550/-rs balance is being but instead of that i have provide with rs.412.25p pl. Issue me rs.550/- as i told. I also having all recorded conversation. I also having very strong proof. My mobile no.[protected]

                      My docket no.1g29337057

                      Daily i call 2 or 3 time customer care.

                      Bsnl also confirm that wrong information given by our staff, rs.138 balance come in your account told by senior staff

                      Yesterday duty staff ramsing told 15 aug. 12:00 midnight balance come in your account.

                      Today 16 aug. No balance come. Today also i call in call center 1503.
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Sunil Shyamsukha
                        from Kolkata, West Bengal
                        Aug 16, 2017
                        Report
                        Copy

                        Address: Kolkata, West Bengal, 700020

                        This is to inform you that my landline number[protected] registration in the name of Shyamsukha Associates, is out of order for over a month.
                        Repeated visit to the Bsnl office is not yeild ed any response.
                        Mr b.k.mondal division al engineer keeps on assuring us that the line will be restored shortly.
                        Sorry to say that our business is badly affected due to fault of the department
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Shivam60
                          from Patna, Bihar
                          Aug 16, 2017
                          Report
                          Copy

                          Address: 281001

                          I m totally dissatisfied with bsnl service, employees are not working properly, wifi not working and they charge bill continuosly.. No one can listen of consumer in bsnl office... I'll pay bill every month but my broadband can work only 10 days a month.. When we complaint in local office, they cannot behave properly.. And started annoying. Please solve my problem..
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            J
                            Jayanthilal m
                            from Bengaluru, Karnataka
                            Aug 15, 2017
                            Report
                            Copy

                            Address: Bangalore, Karnataka, 560050

                            I have paid my bsnl landline number [protected] bill payment of Rs 1536 through pay tm on date 11.8.17 but it is not been credited in account they say they have not received and my landline is been disconnected, pay tm transaction ID is [protected] oppreator ref no 802c5e707e5911e7a2a1ff65580c5ba4802, I request you to solve this problem as soon as possible
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              R
                              rajanisajikumar
                              from Paravur, Kerala
                              Aug 15, 2017
                              Report
                              Copy

                              Website: BSNL

                              ബി‌എസ്‌എന്‍‌എല്‍ നെറ്റ് കണക്ഷന്‍ മിക്കവാറും കിട്ടാത്തതുകൊണ്ടും സ്ലോ ആയതിനാലും കഴിഞ്ഞ മാസം 11 നു കണക്ഷന്‍ cut ചെയ്യാന്‍ അപേക്ഷിക്കുകയും ജൂണ്‍ 25 വരെയുള്ള ബില്‍ pay ചെയ്യുകയും ജൂണ്‍ 12 നു ലാന്ഡ് ഫോണ്‍ കൊണ്ടുകൊടുക്കുകയും ചെയ്തിട്ടുള്ളതാകുന്നു. എന്നാല്‍ ഇന്ന് bSNL മെസേജ് വന്നിരിക്കുന്നു 850/-- രൂപ അടയ്ക്കാന്‍. ഇത് എങ്ങനെ അടയ്ക്കാനാണ്. ലാന്‍ഡ് ഫോണ്‍ bSNL ഓഫീസ് സീകരിച്ചതിനു ശേഷവും മാസം തോറും ബില്‍ അടയ്ക്കേണ്ടിവരുന്നത് ഏത് നിയമം അനുസരിച്ചാണ്. കണക്ഷന്‍ cut ചെയ്തു തരണമെന്ന് അപേക്ഷിക്കുന്നു.
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                ravi_chandran
                                from Coimbatore, Tamil Nadu
                                Aug 15, 2017
                                Report
                                Copy

                                Address: 641017

                                From the date of inter city shifting of my phone, I have not received any bill so far.Even for the shifting of the phone from Tiruppur, Tamilnadu to Coimbatore, Tamilnadu, I had to under go so many hardships, then after a long period, the phone was shifted. I am using broad band facility with my phone, and was expecting the bill, but no bill has come, I could not even understand, why the security deposit, paid by me was refunded. I would like to know, whether the bill is generated or not for my telephone number.
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  R
                                  Robin435
                                  Aug 15, 2017
                                  Report
                                  Copy

                                  Address: 148103

                                  Bsnl — block the sim

                                  Hello sir,

                                  Please block my sim. My name is jaspal singh and village - harike, district - sangrur my phone number is - [protected] i have lost my mobile and the sim is still active. Please do the needfull and kindly send a confirmation mail back to me to the above email id. Please deactivate my sim card as soon as possible thanks
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                  Aug 10, 2017
                                  binda raj's response
                                  Plz network program ko sahi kya gana chahiye
                                  Network kvi shi nhi rahta h network to h hi nahi india kA network aur service sahi nhi india digital kese Hogan
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    sivanesan a
                                    from Haridwar, Uttarakhand
                                    Aug 14, 2017
                                    Report
                                    Copy

                                    Address: 629602

                                    Dear Sir,
                                    Automatically My Mobile given to message for Voice Chat Service registered but i am not registration.
                                    My mobile no is [protected]. Voice Chat Service activated automatically. Please deactivate/unsubscribe these services. Because every month @30 rupees deduct from my account its a very headake for me please do favour for me.
                                    My mobile no. [protected]

                                    Tanks,
                                    A.Sivanesan
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                    I lost my phone including sim yesterday from bengaluru before misusing it please block the sim.
                                    For your kind information, I have been receiving a bill amount of Rs 2981.00 for the month of July 2017 with one time charges of Rs 820/-. I have received such type of charges from January 2017. Kindly deactivate one time charge plan from my connection.

                                    Phone No.[protected]
                                    Account No. [protected]
                                    Helpful
                                    Found this helpful?
                                    2 Comments
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      Superintending Engineer (Infra Paln)
                                      from Coimbatore, Tamil Nadu
                                      Aug 14, 2017
                                      Report
                                      Copy

                                      Address: Akola, Maharashtra

                                      Our office internet connection is not working properly for phone no[protected]. Problem is arising from last few months. Internate connection is terminated frequently in official working period, We made lot of complaints to local BSNL office but problem not resolved yet.Also poor response received from local officers in this regards. Please resolve the problem otherwise intimate us so that we can shift our office internet working on other network.
                                      --
                                      Superintending Engineer (Infra Plan)
                                      Maharastra State Electricity Dist. Company Ltd.
                                      Akola Dist. Akola (M.S.)
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                      We have already complane for deactivate hungama music and movies from my no. bsnl land line no.[protected], but till date is active and charges add in my bill rs.341.82 from june 2017 .

                                      So, pls de-activate the same.

                                      poor internet service - Comment #2818172 - Image #0
                                      Consider my case
                                      Pl provide call details of above mobile number on 18th June 2017
                                      pl send the details to the mobile no: [protected]

                                      Bharat Sanchar Nigam [BSNL] — bsnl landline / broadband out of order since three days pass 0712-2545621

                                      BSNL Landline / Broadband Out of order Since Three Days Pass[protected]

                                      Warm Regards,

                                      Ishan Bhandarkar
                                      Dharmapeth
                                      Nagpur
                                      Landline phone is not working.no of phone is 2250253.The phone of ict lab of city high school Berhampur is not working since three days.
                                      Kindly send PUK code my SIM is behind blocked . Help me as soon as possible.
                                      Thanks
                                      Helpful
                                      Found this helpful?
                                      6 Comments
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        C
                                        Chohan Uday Pratap
                                        from Lucknow, Uttar Pradesh
                                        Aug 14, 2017
                                        Report
                                        Copy

                                        Address: Lucknow, Uttar Pradesh, 226008
                                        Website: lucknowwebsite optional

                                        Dear sir,
                                        I have pay my postpaid mobile no. ([protected]) bill amount "one thousand one hundred seventy rs".
                                        From my on line payment mode transaction id "uh16167335" on 24 july 2017.
                                        Transaction done but bsnl office says there is no any update about on line transaction. Please help to resolve my complain against bharat sanchar nigam limited.
                                        Please do need full.
                                        From
                                        Uday pratap singh
                                        [protected]
                                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                        Kindly deactivate hungama services on my phone number[protected]
                                        Helpful
                                        Found this helpful?
                                        1 Comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit