Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Mo. [protected]
U. P east, mirzapur
2nd august 2017
My prepaid account balance has been deducted with rs. 30 around 6:30 am without any permission.
When i enquired about the same, bsnl customer care told me that a voice chat service had been activated in response to a service call made to me on the day before though i had never made any response nor instructions but ended that service call without any response.br...

I am your customer last 20/25 years. We do not hear anything through telephone. I made complaint under docket no.[protected]. Your service man sri kanai chandra naskar came to our house and told that the instrument is faulty and you purchase a new instrument and fit it.
I submit whether i have lawfully entitled to replace your instrument with my instrument. Whether i am paying regularly your rental but your telephone will be out of...

Since i have done two mobile postpaid recharges on 21.07.2017 and 22.07.2017 of which both of them failed but money has been debited from my bank account but till now no refund has been credited back to it. I have been trying to contact customer care from soo long but no response. As customer if we trust your application at least give us something to trust you for future transactions except these kind of poor services. Please look into this...

My complain is automatically cleared/removed by bsnl authorised staff members without informing me. I have complained three times again and again. And still there is no progress. I had went bsnl office three times for modem configuration and still i have facing the same problem please help me out otherwise i will # off your services from this month...

Dear sir

For the past 6 months, my bsnl landline was facing some issues and i checked with our nearby bsnl exchange (Kandassankadavu, thrissur district, kerala)., still now they didn't fix it.. Tried many a times with them.. Now for the last 6 days, my broadband connection also not working

The commercial officer mini she is not efficient, her behavior not good to costumers & their staffs are not even caring about...

Sir i registered a complain on 28 july regarding the failure of 3g network in my area. My complain no is gp-[protected].
But after 5 days the problem is not resolved. Now when i am asking about the solution to customer care executive they simply say we have forwarded your complain. You need to call on the no-[protected]. I called this no 10 times but no one is picking the phone. I am frustrated please help me sir. Thank you....

Respected sir,
Sir im living in a village where there is poor network. We have only one tower for 3 villages. And the qulty also very poor. Here there are more than 5000 peoples using phones everyone completely suffering with poor network quality. Im kindly requsting you that please visit our location and plese enqure about the issue.
Adress:
Miyar colony
Puduvettu village
Belthangadi taluk
Dhakshin...

On 01/08/2017 i was recharging my prepaid mobile no [protected] with a top up amount 220/- on bsnl on line portal and via billdesk payment mode after sometime i received a message from bank about deducted of rs 220/- from the a/- but my mobile was not recharged. So it is requested to refund the amount in my a/c. Thankyou and i hope that soon my complaint will be solved quickly. Date[protected]....

My sim card number [protected] registration failed from last 2 days automatically..
I had already cleaned n changed my phone too, but it show me the same thing.
Pls suggest me what to do now.
N do some necessary action to solve my problem as soon as possible..
I am in big problem due to this thing..
I shall be very thankful to u.
Do something......

I am unable to send any message from my sim with following details.
Service Provider: BSNL
Number: [protected]
Circle: Odisha
It fails saying "Could not send a message from [protected] with error#69". I am unable to make any calls from the same number now. Could you please look into this? Number: [protected].
Please check it fast and let me know. It causes a lot of hindrance at my work. Thanks in advance. I...

I am prepaid customer bsnl ap region my mobile no is [protected] i was using internet as i have data pack but there was no confirmation of data pack expired i have not received message regarding the exhaust of data. Main balance of rs 22 has been deducted please return my balance which was dedcucted unnecessary if my data pack finished u should have mentioned so that i can buy new data pack without information balance of 22rs was cut please...

Sir,
Bsnl should change their full form. Bharat word abbreviation is extremely not for bsnl. They are decreasing the value of the word.. The employees of their office are lazy as hell.. No one understands what the problem is and what they are gonna do? They are blanks people's from mind. Bsnl recruit such dumb workers.. Good bless bsnl. I don't want to tell my problem to you... I will just change the connection..
Thank you...

Sir,
I am sabareesh
Vylery house
Xxxviii/321
Haridas nagar
P. O. Thamarayoor
Guruvayoor
Tcr-680505
Mob:[protected]
Email:[protected]@gmail.com
in our area all mob co has less range . So i applied lamdline long back. I did again on 28/7/17. On kovilakathumpadam, trichur-22. My bsnl contact is stravan sudhakaran2555400. Upto now no response. Pls do something urgently....

My landline phone no.[protected] is dead since last 7 days. I am regularly calling online complain but as off now now responce has been shown by the department
Is any body in bsnl jamshedpur to look after when acomplaint is made and when it is solved.
This is painful aswell as shamefull also.
Kindly take stern action against concerned people..
Thanks.
Sudhanshu kumar, block no.125/2/1, road no. -11, adityapur-1br...

This is to bring to you kind information my residence land line no[protected] has not been working for the last 6 months - my repeated online complaints and personal visit to the telephone department requesting attention / help has not yielded results. I have broadband connection also on the same no - this is also not working for almost 6 months - i have been receiving minimum bill amount from the department and my payment is up to date...

Date: 30/07/17
Place: bangalore
Respected sir,

i am kumaresan, I am working in bangalore. I recharged for 395 on 28th July for 2 months validity with 3600 min BSNL to BSNL and 1800 min BSNL to other mobiles and per day 2 GB data.
After recharge i got data only, not going out going call. and i spoke with 4 customer care they are told 49 and 30 rupees you should recharge it will come in main ac. balance...

On 28/07/2017 21:45 hrs i made a transaction for stv 68 1gb (1day validity). I received the msg stating the transaction is successful. Hence, i started using the internet. However after using ~31mb, 46 rupees were deducted from my balance. Customer care member told me that 68 rupees were received by the bsnl but due to some technical issue data was unavailable. When asked for refund i was told that i will receive 68 rupees after 24 hrs but...

My landline telephone no.[protected] address flat no.101 pristine green meadows s p nagar moulali hyderabad 500040. On 30th july 2017 one mr subbaiah said to be the secy. Of pristine green meadows r/o flat no.501 has unauthorizedly cut my bsnl landline wire. Hence necessary action may be taken against him besides restoring my telephone connection immediately. Also advise him not to resort to such lunatic deeds in future plz. B narasimha...

I prem ranjan prasad using bsnl no.[protected].having lots of problem with this.about 1 month ago i taken this worst service of yours which was my biggest mistake.their is always network, internet speed problem.somtimes network is their but internet doesn't work.when u all can't give even 3G service properly then why u talk to defeat jio network.it's very shamefull that our's indian government network's condition is so worst.so i will regret...

Dear sir/mam,

I have been using a bsnl landline for more than 4 years now, however in the last 7 to 8 months the service has become really bad. The phone line works only for 15 days in a month.
The technicians mr shyam lal kohar & mr amit kumar promise to help us every time after restarting the connection, but after 15 days the phone & internet both stop working for another 7 days.
The phone and the internet...