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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Dec 5, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 218

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S
sben
from Ahmedabad, Gujarat
Aug 9, 2017
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Dear sir,
I have applied for a new bsnl broadband and phone line connection around 15 days ago and your booking officer issued a number to us after confirming from area technician and sdo but now they told that line cannot be connected and we cant give you connection because line is damaged and a long cable is needed which is not possible and we have printed our number given by bsnl booking officer on all of our cards and brochures and it costs too high and it will reflect negative impression to our clients and it can lead to damage to our business.
Please solve this issue as soon as possible.

Connection number:[protected]Sharda sharma)
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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    Satyendrame
    Aug 9, 2017
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    Address: Amethi, Uttar Pradesh, 227405

    Dear sir,

    Kindly find the attachment (Fir copy) against the lost sim card, so i request to you blocked my bsnl sim card with a phone no [protected].

    Thanking you

    Satyendra kumar dwivedi

    I have sent an email regarding the lost sim card information report authorized by police station with my id but no action can take by bsnl authority.

    Email id: [protected]@bsnl.co.in
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
    Aug 04, 2017
    Bulusu venkata satyanarayana's response
    broad band connection is slow
    Disconnect my broad band service, , keeping only landline phone connection, with service id bb[protected]_scdrid of broadband at once
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      P
      pihoo yadav
      from Mumbai, Maharashtra
      Aug 8, 2017
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      Address: 2522

      My sim no. [protected] was lost since 3 months back approx. Presently it is ringing but not being picked up creating a treat of misuse with my name. Prior to about six months it was being used by me. But i was in vishal mega mart. Lucknow to purchase some hosiery items my small mobile (Alpha numeric) was lost in the market then i tried to search it in some places as per my moment on that day. But unfortunately not succeded to search the phn. Therefore i issued jio sim with which i am making my calls presently. My recent no is [protected].in these situations my frient today educated me to block the sim to avoid its misuse.in this regard it is humble requested to block the sim urgently
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
      Sir, please reactivate my old BSNL sim

      Sir i have a bsnl no. [protected] From last three years but due to some problems i am not using it from last one year. So my number is now deactivated. Sir i want this number. Plz try to to understand it is my first number.
      My contact no. Is [protected].
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        M
        maaambayj
        from Mumbai, Maharashtra
        Aug 8, 2017
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        Address: Kolkata, West Bengal, 700007

        Our landline number[protected] is not working since last 10 days and we had already lodge the complaint to customer care portal and receive docket number [protected] but no any response found from bsnl. So pls kindly check our connection as soon as possible. The number is register in the name of maa ambay jewellers adress 47a, nalini seth road sonapatti burrabazar kolkata - 700007
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
        Aug 08, 2017
        Updated by maaambayj
        our landline number [protected] is not working since last 10 days
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          N
          Narayan Datt Bhatt
          from Haraiya, Uttar Pradesh
          Aug 8, 2017
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          Address: Champawat, Uttarakhand, 262310

          Dear team,
          My name is narayan dutt bhatt, and i am the related of hindi news paper utter ujala. My request you to that, i have close my landline telephone connection 30/12/2009. My telephone no was[protected]. Already i have paid last connection closing amount but still from i have not received any security money which i submit at purchasing connection. I inform that issue to your bsnl office at banbasa post chandani, but still i have not get resolve for that issue.
          I kindly request you to that, resolve that issue and reverse my security money as soon as possible.

          Thanks and regards
          Narayan dutt bhatt (Uttar ujala reporter)
          Mobile no - [protected]
          Add - near bus stand banbasa (262310)
          Mail id - : narayanbhatt. [protected]@gmail.com
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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            S
            surajitbh
            from Gurgaon, Haryana
            Aug 8, 2017
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            Address: Lucknow, Uttar Pradesh, 226006

            Telephone number is[protected]
            Address: dr. Surajit bhattacharya, c-907 mahanagar sector b, c. I. D. Colony, lucknow 226006

            My telephone is working but my broadband is not working since last 15 days. I have personally gone to the mahanagar bsnl office and complained but my broadband remains disconnected. I was told that there may be virus in my modem and i promptly took my modem to the bsnl office. They worked on it for a hour but still my internet remains disconnected. The modem shows power and dsl lights but not the internet light.
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
            I'm Complaining about slow internet speed of my internet connection.In my broadband connection the download speed, upload speed and surfing speed is only 2 - 3 kbps but my plan is 1 Mbps.
            15 to 20 days my landline phone is dead
            Sir
            My no.[protected] is not working properly from few weeks . I Complaint in BSNL Office bhandara and also complaint to BSNL customer care for broadband and landline many Times . From bhandara office noone person come and from their office someone clear my complaint .
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              S
              Solaiappan Gandhi
              from Vellore, Tamil Nadu
              Aug 8, 2017
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              Address: Sivaganga, Tamil Nadu, 630107

              My name solaiappan,
              I have broad band with landline internet no:04565/283133, today iam paid the
              Landline bill 2031/- through city union bank today itself from karaikudi branch, but
              Bill amount debited in bank but receipt not yet come, please do the needful for payment
              Bill receipt for 2031

              By
              Solaiappan [protected], land line 04565/283133
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
              Aug 08, 2017
              Updated by Solaiappan Gandhi
              Today morning land line bill 2031/- paid but reciept not yet come and in bsnl not yet updated land line no 04565/ 283133
              Aug 08, 2017
              Updated by Solaiappan Gandhi
              i want bill reciept for 2031/- (04565/283133)
              My 1st no is [protected] but now it is deactivate so I want to activate it
              [protected].
              Harayna
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                R
                from Muzaffarpur, Bihar
                Aug 8, 2017
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                Address: Dausa, Rajasthan, 303303

                I have rechared my bsnl mobile no.- ([protected]) with stv1099.in this stv bsnl offer unlimited 3g without speed restriction. I was done this recharge on 24 july, and my internet speed was great around 1-1.5 mbps. But after 8gb i get very low speed around 10 kbps. With this speed i did not surf any webpage.
                It mean my speed is caped and my rs 1099 is wasted. Bsnl cheated with me.
                Please solve my issue as soon as possible because internet is very importent at every single minute for me.
                I'm using bsnl 3g since 7 years.
                I complaint about it 5 times and forwarding mail to bsnl appellate authority but no reply, no resolution done.
                And bsnl customer care behaviour was not well.
                Very bad people even they disconnect my phone call, and talk like enemy with me.
                Here is my comlaint no. -
                2g27843658
                2g27877662
                2g28851776
                2h08840283
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                Is your problem resolved. I also recharged today on[protected] and after 10GB getting 10KB/s.
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                  S
                  sknayak68
                  from Murwara, Madhya Pradesh
                  Aug 8, 2017
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                  Address: Cuttack, Odisha, 754028
                  Website: wimax service

                  This is regarding wimax service of cuttack telecom dist, from last few days internet service is not working. Talked the concerned bsnl techinician many time but he is not responding. Many time went to choudwar bsnl office but they say they are not responsible for wimax service. Its difficult to contact the right person for giving the complain for fixing the internet issue. It happens many times. I paid your wimax bill in time.
                  Please arrange to check your end and fix the issue asap..
                  My account number:[protected]
                  Phone number:ob10024031
                  I 'll be obliged if your department take care of such small issue at the earliest concern.
                  Thanks.
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                    S
                    senthil.k
                    from Salem, Tamil Nadu
                    Aug 7, 2017
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                    Address: Namakkal, Tamil Nadu, 637408

                    Our bsnl no;[protected]

                    1. Complaint registered date ;-23/07/2017
                    Complaint no;[protected]
                    2. Complaint registered date ;-28/07/2017
                    Complaint no;[protected]
                    3. Complaint registered date ;-31/07/2017
                    Complaint no;[protected]

                    But a resolved sms came date 31/07/2017
                    I am thinking the bsnl not interested for solve the complaint (Registered date ;-23/07/2017complaint no;[protected]

                    That land line phone used senior citizen person
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                      U
                      Upendra kumar pradhana
                      from Raiganj, West Bengal
                      Aug 9, 2017
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                      Address: Ganjam, Odisha, 761105

                      Dear sir, i have given so many request to prove the call history of . But still i can't get my call history of [protected]. I again request to you provide me the call history of [protected] . it's very need to me.

                      Therefore I request to you please provide me the call history then I will be very thankful to you.

                      Regards
                      UPENDRA KUMAR PRADHANA
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                      Aug 04, 2017
                      suryakant suman's response
                      Sir, please activate my sim my number is closed due to not use from long time. Many account is link with this number. My bsnl number is [protected].
                      Sir, please activate my sim my number is closed due to not use from long time. Many account is link with this number. My bsnl number is [protected].
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                        S
                        slvranganath
                        from Bengaluru, Karnataka
                        Aug 6, 2017
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                        Dear sir/madam,

                        I have ported to bsnl to other network on march 2017. On connection time i made security deposit of 500 rs. For new connection. But some network issue customer care issue i port to vodafone network on march 2017. I was cleared all my outstanding and successfully ported to vodafone. I request the bsnl officer at jayanagar customer center, bangalore to refund the balance amount of 371 rs. Security deposit amount, "they told me give one cancel cheque and one request form, will process your refund within three months and the amount will credit to your bank account". And i gave the request form and one cancel cheque to the officer. But till now i didn't received any amount from bsnl. Please help me to get the amount.
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                        I am not getting 3G speed in my BSNL SIM. I have made so many calls to the customer care number and no one could help me and fed up with their arrogant behavior. I am getting only 1 G speed during day time and during night I am getting 3G speed. It's been one month I am complaining about this issue. I am in Karnataka state.
                        I am a subscriber of Broadband[protected]paying a monthly rental of about Rs 950/- but it is unfortunate that the system is out of order from 21st July. It means one third of the month. Kindly see that it is immediately repaired.
                        Dear sir/madam,

                        I have postpad to bsnl to pripad on April 2017. On connection time i made security deposit of 500 rs. For new connection I was cleared all my outstanding and successfully pripad to BSNL. I request the bsnl officer at jayanagar customer center, bangalore to refund the balance amount of500 rs. Security deposit amount, "they told me give one cancel cheque and one request form, will process your refund within three months and the amount will credit to your bank account". And i gave the request form and one cancel cheque to the officer. But till now i didn't received any amount from bsnl. Please help me to get the amount.l ast payment receipt send now.

                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                        From
                        Ashok Kumar
                        [protected]
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                          D
                          Dr James Mathew Pampara CMI
                          from Changanacheri, Kerala
                          Aug 5, 2017
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                          Sir/madam,

                          I, the undersigned, james mathew pampara, holder of bsnl mobile number [protected], today went to the bsnl customer care centre, kanjirappally, to link my mobile number to my aadhaar number. I took this mobile number 13 years back when i was working in bangalore. Now i am transferred to kerala and my aadhaar address is also of kerala. However, when they learned that my mobile number belongs to karanataka circle, they refused to link it.in fact, they started the process and i got the email from aadhaar that authentication using my aadhaar number was successful. But before generating the otp, they refused to proceed further. The person who was in the queue before me was also sent away while his sim was from kerala, but his aadhaar was having tamil nadu address.

                          If the same logic is followed, then i cannot link my aadhaar to my sim in karnataka as my aadhaar is having kerala address.

                          In effect, i will never be able to link by aadhaar number to my sim and i will have to port this number to another private company. I suspect that the officials at kanjirappally are colluding with private company so that i should move out of bsnl number.

                          Please instruct me what i have to do in this regard or please instruct the kanjirappally customer care to link my bsnl sim number to aadhaar.

                          Awaiting your reply,

                          Dr. James mathew pampara
                          [protected], [protected].
                          Anugraha, vazhoor 686504, kottayam, kerala.
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                          No network in delhi NCR
                          My sim has been deactivated on 31/7/2017 NO coverage only NO SERVICE is coming so please activate it my mobile no is [protected] its prepaid sim
                          .i have port from airtel to BSNL LAST TWO MONTHS BEFORE my sim is working till 30/7/2017 night for morning when i saw no service only coming so ples activate my no
                          Am feeling shame abt bsnl it's been 20days we registered a complaint of landline & internet problem, till date no response and more over employees are playing hide n seek blaming each others.

                          One of the worst services we have ever experienced, waste of taking bsnl services. All the employees higher to lower no one is on job.
                          I have disconnected my llandline no [protected] installed at 3349 sector 27-D Chandigarh and requested for refund of security depisit. despite of lapse of 3 months refund not received.the application for refund of security deposit was submitted in sector 34 office of bsnl chandigarh
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                            S
                            Shadyslim
                            from Bengaluru, Karnataka
                            Aug 5, 2017
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                            Address: Mysore, Karnataka, 570019
                            Website: Lost sim

                            Dear sir,

                            Reference to the above mentioned subject your kindly requested to give me new sim in same number as i have lost my old sim in the name of mayyden ews 38 second stage udyagiri mysore
                            Sim :[protected]
                            Add : ews 38 second stage udayagiri mysore

                            This is for your information and action to giv me new sim as soon as possible in same number.
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                            Sir, a very long period I had received some unwanted calls & SMS from different locations or organisations [i.e. BV-652000, 655522, 656300 etc. & [protected] etc. etc.]. I had verbally complained in your customer care service. But they told that they can not solve this problem. Pls solve my problem.
                            Since last 4 days, my Broadband Internet connection[protected] is not working . please do the needful
                            My phone number[protected]
                            I given a complaint to
                            198 & 1500 at 8 days before
                            But still my phone not working
                            No body is not responding
                            We have 5 land phones
                            With in 1 day can u solve my problem or not
                            Other wise I will cancel my 5 land phones
                            [protected]
                            [protected]
                            [protected]
                            [protected]
                            [protected]
                            Thanking u sir
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                              DHEERAJ VG
                              Aug 5, 2017
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                              Address: Kozhikode, Kerala, 673631

                              Online payment through fednet for amount 649/- rupees by[protected] has not been credited to bsnl account no[protected] and also deducted from my bank account. The other day i made another payment for the same bill has been made successful. But still the 1st transaction has not yet done. I check with federal bank there replies they already sent to bill desk (Payment gateway) and they send me the transaction referances for the both i have done. (Jfbk[protected] & jfbk[protected]).

                              Please let me know what happen to that amount.

                              Thank you,
                              Dheeraj gokul
                              [protected]@gmail.com
                              +[protected]
                              Dubai, uae
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                              My number is [protected], last two days my sim card is not showing in my mobile, network signal is not showing.please solve the issue
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                                ashishsingh23
                                from Mumbai, Maharashtra
                                Aug 4, 2017
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                                Address: 211008

                                Twice i attempted to port out from network but everytime it is rejected due to unknown reasons.

                                Let me know the proper reason of rejection or allow the porting out from bsnl network.

                                Nor the bsnl is providing good network nor it is allowing to port out. Stop harrasing the customers. Atleast do the work of porting process for god's sake.

                                Reply as soon as possible.
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                  Mohammed quamruzaman
                                  from Mumbai, Maharashtra
                                  Aug 4, 2017
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                                  Address: Khordha, Odisha, 751006
                                  Website: bsnl.co.in

                                  My broad band connection is not fulfilling my need due to the state of out of order. Please vide my complaints bearing no.[protected] dated 19/06/2017, no.[protected] dated 30/06/17, no.[protected] dated 30/06/2017, no.[protected] dated 21/07/207. No.[protected] dated 27/07/2017, no.[protected] dated 05/08/2017.
                                  Your department is sending message of resolving the fault without repairing the same. Therefore, i want to disconnect the broad band service without affecting the land line telephone number.
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                  Aug 05, 2017
                                  Updated by Mohammed quamruzaman
                                  In addition to the above complaint No.s one new complaint bearing No.[protected] dated 05/08/2017.The internet service is still out of order.
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                                    Thanappan.k
                                    from Kollam, Kerala
                                    Aug 4, 2017
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                                    Address: Chennai, Tamil Nadu, 600015

                                    Hi, i am k. Thanappan. This is to notify you that due to very bad internet connection i am willing to cancel my bsnl broadband connection which is on the following landline number[protected] which lies on the address, no:12/23, 4th street, new colony, west saidapet, chennai -600015. Awaiting your reply and process to cancel my broadband connection soon.
                                    Thanks
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                      thmanikanta
                                      from Bengaluru, Karnataka
                                      Aug 3, 2017
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                                      Address: Krishna, Andhra Pradesh

                                      Sir/madam,
                                      I need my incoming and outgoing call list of my bsnl mobile no :[protected] very urgently for my company purpose.
                                      I contacted the costumer care which was located near by me, they didn't responded well and later also i got a nothing more than a negative response about the calls and sms details of my mobile.
                                      I tried in many costumer care centres but got similar response all this days, i found this is my last hope of getting the last two month call details i. E, from june 2017 to till this date of complaint.
                                      At least please give me the details of outgoing calls and sms details of july month as soon as possible.
                                      I will be very thankful i[censored] gave me the information.

                                      My mail id : [protected]@gmail.com

                                      Please consider this request and forward it to the respective branches, i was completely dependent on the information provided by you.
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                      Dont trust any one calling about the details regarding your account number and dont give any of your account details
                                      Dear
                                      sir, network is very poor in my village in bsnl so please solve this problem ...

                                      thank you ...

                                      beeru chaudhary
                                      vill- nithawari post- pachawari p/s gonda
                                      teh. iglas distt aligarh pin.202123
                                      mob.[protected]
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                                        Kalpesh Lalani
                                        from Jamnagar, Gujarat
                                        Aug 3, 2017
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                                        Address: Rajkot, Gujarat, 360450
                                        Website: an eroor for pdf file download

                                        Receipt number: [protected]
                                        Transaction id: fcdr[protected]
                                        Transaction date: [protected]:23:35
                                        Amount: 1532.00
                                        Phone no: [protected]
                                        Bank reference no: igabsebww2

                                        Your web site has an error no.503 and no pdf receipt generated and i have no receipt to above bill.
                                        Please send me a pdf receipt file this e-mail id : chcbhayavadar. Health. [protected]@gmail.com
                                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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