Claimed

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Dec 5, 2025
Complaints 15972
Resolved
6089
Unresolved
9883
Contacts

File a complaint to Bharat Sanchar Nigam [BSNL]

Having problems with Bharat Sanchar Nigam [BSNL]?

File a complaint and get it resolved by Bharat Sanchar Nigam [BSNL] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Bharat Sanchar Nigam [BSNL] reviews & complaints page 25

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
U
Utkarsh7599
from Meerut, Uttar Pradesh
Aug 7, 2022
Report
Copy

I am not getting upc code from bsnl tried so many times still they say your request is delayed and after few minutes they say your request can't be processed..try after few minutes.
These kind of issue is happening daily with me... please help me to get my upc code from bsnl .so that I can Port my number
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
Issue resolved
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    mbalakarthi
    Aug 7, 2022
    Report
    Copy

    I wish to port my telecom service provider. So I have sent port sms to 1900 number of times. All the time I got the message as delayed or couldn't be processed. Kindly help me to solve this issue.
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      K
      Khushhhhii
      from LUDHIANA, Punjab
      Aug 7, 2022
      Report
      Copy

      Respected sir,
      I want to request you to kindly provide the BSNL caller tune and other services which are not yet provided in North India but these are available in South and East India. It is not fair for Northern people to not have access to these services. And also provide VoLte services for BSNL users.
      Thank you
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        Y
        Yuvraj29
        from Ludhiana, Punjab
        Aug 6, 2022
        Report
        Copy

        My Bsnl Sim is not working from last night it showing no service in my device I tried changing sim slots and even tried inserting the sim into another device and it's stil not working so please help solving this issue
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          P
          Paankaj
          Aug 5, 2022
          Report
          Copy

          I want to port my BSNL prepaid mobile number.i have sent many times PORT MSG but they replied... UPC can't generated due to substiting contractual obligations.
          I have also called many times but customer care don't receive my call.worst company in india is BSNL.pls help
          Thanks
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
          Helpful
          1 other people found this review helpful
          1 found this helpful
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            Y
            yoursgs
            from Hyderabad, Telangana
            Aug 5, 2022
            Report
            Copy

            I have surrendered my bsnl landline with account no. [protected] on 23/03/2019 and it's been more than 3 years but still haven't received the refund of the deposit amount of Rs. 1844. I would request the department to refund the security amount immediately along with 10% interest applicable.
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              W
              wish twist
              Aug 4, 2022
              Report
              Copy

              Address: Agartala

              I recharge through bsnl self care app.when i recharge money is debited from my account but recharge is not done..i dont see any notification regarding this recharge. Bsnl customer care dont give any solution for this.they dont have any responsibility about their job. If this worst quality of service bsnl give their customer then it must be privatize.
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                AncientBaba
                Aug 4, 2022
                Report
                Copy

                Address: Bragaon Jhansi

                Have received the worst service by BSNL as the internet is down always and even after registering the complaint the issue is not being solved. The answers provided by them are not technically so strong. Such a disappointing service. And after such bad service they expect to pay the bills on time. Please take strict action against the company and the employees aren't active at the work
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  L
                  lonenazir
                  Aug 3, 2022
                  Report
                  Copy

                  From Two days FTTH is not working in Tujaar which comes under Exchange Bomai district Baramullah
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    sm0022
                    Aug 3, 2022
                    Report
                    Copy

                    Address: 500034

                    I have noted the telephony and broadband services offered by this firm have reliability issues and there is very little info available if any in addressing them.

                    I was told that there was an exchange service outage near my area about 3 days ago without any ETC. I have lost broadband connection for the past 5 days. Here is a list of issues.

                    1. frequent number of outages and repairs
                    2. outsourced support with limited staff capacity
                    3. unresponsive staff who switch phones off
                    4. no sense o[censored]rgency or of customer needs
                    5. expectation of bill payments for whether or not services are delivered.
                    6. no escalation path or face available for a consumer
                    7. very poor communication on acknowledgment, providing reference complaint number, customer status follow-up, and providing info on something in repair or an outage.
                    8. cannot provide expected time to completion of a fix.
                    9. ping-pong of blame game
                    10. lack of pro-active outage detection and fix
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      L
                      lonenazir
                      Aug 3, 2022
                      Report
                      Copy

                      Media loss since yester day
                      exchange bomai
                      distt baramulla
                      kashmir
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        B
                        bisubhel
                        Aug 2, 2022
                        Report
                        Copy

                        When i send port msg to1900 the reply msg iscoming"Upc cannot be generated for the reasons: (1) there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance"
                        Already I contact BSNL customer service and BSNL office
                        They are saying we have no authority
                        What can I do
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          T
                          thibhasri
                          Aug 2, 2022
                          Report
                          Copy

                          Krishna Colony, 4th Cross, Singanallur street lights not working for more than 10 days
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            X
                            Xiao55
                            from Thoubal, Manipur
                            Aug 1, 2022
                            Report
                            Copy

                            I can't generate UPC. When I was sending request for generating UPC I got a message saying "UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance." Please help me.
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              D
                              Dr Mohd Ahmad
                              from Lucknow, Uttar Pradesh
                              Jul 31, 2022
                              Report
                              Copy

                              Removal/Shifting of Unused BSNL Pole

                              Address: House no. : 536A/594 A, Makka ganj, Opposite of shia pg college dena electronics ,Sitapur Road Khadra Lucknow 226020 , Uttar Pradesh

                              Dear Sir/Madam,
                              This correspondence is to notify regarding a pole that has been causing narrowing of the lane and people's are facing problems in movement vehicle etc. Request your kind consideration to shift/move at the earlist. Complete address mentioned below along with the photograph of the pole.

                              Mrs. Shaheen Bano C/O of Mohammad Ahmad
                              House no. : 536A/594 A, Makka ganj, Opposite of shia pg college dena...
                              +5 photos
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy
                              R
                              Ravi sharma9685
                              from Raipur, Chhattisgarh
                              Jul 31, 2022
                              Report
                              Copy

                              Address: Gwalior

                              Sir meri request h ap gwalior or morena 4g network karvane ki kripa kare kyoki 3g ki bajah se log pareshan h or sim bhi nhi le rahe h to apse nivedan h ki app 4g tobar lagbao gwalior or morena
                              +1 photos
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                              Jul 31, 2022
                              Updated by Ravi sharma9685
                              Thanku
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                C
                                Chiragv111
                                from Ahmedabad, Gujarat
                                Jul 30, 2022
                                Report
                                Copy

                                Address: 5, Vasant Transport corporation, Transport nagar, harol circle, narol, ahmedabad

                                This is very very worst experience with bsnl.
                                Every month end 2-3 days the internet connection not working even after bill payment timely..

                                At Narol
                                Number[protected]

                                Very very poor service and we disappointed oftenly
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  N
                                  nchn
                                  Jul 29, 2022
                                  Report
                                  Copy

                                  I had recharged my BSNL Prepaid number [protected] with Rs. 198 on june 10 2022 but I am unable to avail any of the service till date. Reported the same to BSNL customer care repeatedly for around 4 times but turned futile. Therefore I would like to get a refund for the same
                                  Recharge details
                                  Recharged via PayTm
                                  Order Id: [protected]
                                  Bank Ref. No: [protected]
                                  Wallet Ref. No: [protected]
                                  BSNL Ref No: [protected]
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    4
                                    4shi23
                                    from Kollam, Kerala
                                    Jul 29, 2022
                                    Report
                                    Copy

                                    The worst internet connection have a name it's BSNL.In my city BSNL have only 3G connection but it doesn't give standard speed for us. The maximum speed is 90kb/s but in the night 1am they provide 500kb/s. We are spending money but not getting proper connection.
                                    Already complainted to bsnl customer care but no use.
                                    State : kerala
                                    City : kollam
                                    Pincode : 691576
                                    Number : [protected]
                                    +1 photos
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      K
                                      karia2907
                                      Jul 29, 2022
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      My BSNL Sim Card Number [protected] is Not working showing No service, tried to change the handet but same result. Tried to complain on your official mail address no replies i am getting, calling on BSNL Customer care but no luck. Please Help. My another contact number if want to contact me for this issue is [protected]...
                                      Aug 9, 2022
                                      Complaint marked as Resolved 
                                      They did solve my problem at last by recharging my phone...now my issue is solved...sim working fine
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                      Aug 04, 2022
                                      Updated by karia2907
                                      still no replies from BSNL customer support side...
                                      Aug 07, 2022
                                      Updated by karia2907
                                      i do visited physically their office, after many documents submission they gave me new sim with same number.. but now its not taking tele-verification...pathetic...
                                      Aug 07, 2022
                                      Updated by karia2907
                                      Talked to customer care they said televerification done but not recharged but i did give 1013 ( for ownership transfer 885 and 128rs for basic recharged Transaction id- T2208061548503958496131 utr[protected] Paid through phonepay QR Scan, Name showed - HRUSHIKESH SAHOO...
                                      [protected](BSNL)
                                      Please unlocked my SIM card.

                                      BSNL sim card not working- Showing No Service in my handset - Comment #4039436 - Image #0
                                      Helpful
                                      3 other people found this review helpful
                                      3 found this helpful
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit