Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Sir, I have cancelled my landline phone of BSNL on November 2014.Till now I have not received the deposit amount. I have enquired obout the matter with Nallasopara office they told me that it will take 3 months to settle the amount but now 7 months passed . Still I am waiting for the amound.How long I have to wait for the payment .I am senior citizen also a Handicapped Person. So pls help me

I applied for the bsnl broadband connection 1 week ago and after doing so many calls they asked me to come to the exchange for the connection.They asked me to purchase BSNL MODEM FOR RS.1800 from them for the connection.I trusted them fully and inspite of getting the modem from the market i preferred to bought from them without checking the market price for the modem.On the next day of the purchase of the modem, modem adapter stopped working.When i told them about this, they told me that bsnl doesnot give any warranty for the modem.We are not responsible for this.And to my suprise when i checked the market price of the modem it was just 900rs. BSNL is providing chinese modem at double rate from the market to their customers and is giving them without warranty. I bought this modem from BSNL EXCHANGE RAMPUR BUSHAHR, DISTT.SHIMLA HIMACHAL PRADESH. So, its my request to you that you should take some action against BSNL for this so that in future they think twice before fooling the customers. Thanking You, Shikha Aggarwal M/S Aggarwal store, main bazar, rampur bushahr Distt.Shimla (Himachal pradesh)

Dear Sir / Madam, I am facing issue with incoming / outgoing voice cracking for my BSNL pre paid mobile number - [protected] from 21st April 2015. I was lodge a complaint through customer care, complaint ID - 1D[protected] but it was resolved without inform me and without actual problem solved. Even no one call from BSNL office to this number to check what is problem. I was sent several mail to Nodal and Appellate officer of Maharashtra circle, they are even not responding to this mail. I have tried contact via call but no help. you can see below mail chain. I am frustrated too much from BSNL service and this is my last try with BSNL for grievances. Please take necessary action on this as soon as possible. New Complaint ID - 1F[protected] Alternate Contact Number - [protected] Thanking you. Regards Santu Chakraborty

Dear sir/madam, I am a BSNL customer and my number is [protected], the issue is that there is being a slow internet access in my area when compared to others that is when I was in madiwala there used be a very proper connection to internet .So thereby I request you to please correct it. ADDRESS: 3A cross 21st main road BTM layout 2nd stage Bangalore -560076 LANDMARK :St. Joseph primary high school near udupi garden

Dear sir, Please send me my bsnl landline telephone call statement local and STD My detail given below:- Name- Raghuraj Vill- Rampur khor Receipt Number: [protected] Transaction No: TX[protected] Bill Number: [protected] Telephone Number: 266336 Unique ID : [protected] Bank Transaction ID: [protected] Bill Paid Amt: 387.00 Bill Paid Date: 16 Jun 15

Customer no: [protected] Account no: [protected] We have been using BSNL for over 15 years now. Since 15th April 2015 till 11th June 2015 we had a non functional phone line due to BSNL issues. Irrespective of lodging multiple complaints, BSNL authorities failed to rectify the issue for almost 2 months. They have however sent us a bill of 300 plus (Bill no:[protected] which is absolutely outrageous considering the fact that the respective authorities did know about the non functionality of the phone connection. I have contacted Belman, Inna and Karkala telephone exchange however i haven't received any positive response. I refuse to be ripped off like this. I do not wish to pay the charges that was falsely billed to us and want the money to be waived off. Requesting the BSNL authorities to look into the matter failing which i will take this matter to court.

in reference to the above subject a complaint no. 1614661 was booked in your department on dated[protected] which was cleared without restoring the supply to Main exchange Jalalpur working from Miani feeder about which many telephonic calles have made to the higher Officer SDO Miani, and Xen Dasuya. But not action has been taken.

It is going to be about more than a week since my broadband is not working in this regard I have made many complaints to your department. Despite that nothing has been done so far and the situation is still pathetic and unsolved. Please take the initiative to look into the problem as soon as possible for which I shall be highly greatful to you... Telephone no. :[protected] Name: - MOHD RIZWAN MOHD HAROON MEMON Address: - Pariharm apartment near mini bus stand tokarkhada silvassa-396230 Yours faithfully Mr. Rizwan Memon

I am the customer of BSNL post paid service for Krushi Paln. I replace my SIM card for Nano Sim on 12/06/2015, inspite of daily follow up my new card yet not started till date. I experienced very bad and rude reply from the employees working at Chalisgaon Telephone Exchange. I really fed-up BSNL services.

Bsnl hr provided wrong information about minutes plan i recharged but not worked I again called back care and file a complaint but no action taken I again called care but no satisfactory answer given by teamleader Nilam. I want my deducted blnc back. All matter was of 15 jun 15 at 2306 hrs when i made first call to confirm plan . You can check call recorded by care My no. [protected] the frm which i called and recharged

UP WEST CIRCLE DATA PLAN OF RS 451 FORM THE SELF RECHARGE OF MOBILE AMOUNT ON 10TH JUNE 2015, AS PER THE SCHEME 2GB DATA FOR 60 DAYS GIVEN BUT 100 RS TALK TIME IN MAIN BALANCE NOT GIVEN YET INSPITE SEVERAL CALL TO CUSTOMER CARE AT DIFFERENT NO MAKING FOOL EVERYTIME, PLZ TAKE THE NECESSARY ACTION MOBILE NO [protected] PLZ ADD 100 RS IN MY ACCOUNT AS PER THE PLAN MEMTIONED. THANK U ANURAG AG

I was deposited Rs.500/= as security against my phone No.[protected]. I have been posted from Dantiwada, Palanpur and surrended above said connection and all equipments deposited to BSNL office Dantiwada on 24/06/2014. Details are as under :- Telecom Plan - [protected] Connection No.[protected] Place - Dantiwada BSF campus Qtr No.28 Type 3 Please take necessary action to refund the security money deposited to BSNL since lone.

My name is Tandra Ravi . My phone number is [protected]. I have Broad band connection from BSNL. Three months back, I have received a call from my land line phone. A Lady explained about hungama movies and hungama music. I have heard all matter what she said. Finally she thanks and disconnect. From the next month onwards, every month extra charges Rs 400-00+ are included in my telephone bills against onetime charges under hungama movies and hungama music and hungama games. Actually I am not asked bsnl about hungama movies and hungama music and hungama games.For this I gave a complaint in BSNL OFFICE for deactivation of Hungama movies and hungama music and hungama games. But no action from BSNL. .

Dear Sir, I Surendra Singh, s/o Shri Raghunath Singh of Samastipur (Bihar) want to inform you that today I lost my mobile along with BSNL sim (No. [protected]). I have gone to BSNL office but unfortunately the duty hrs of office has been over and I could not be able to make request for Sim block. It is therefore requested that kindly look into the matter and block the BSNL no. as soon as possible to avoid misuse. Thanks and Regards, Surendra Singh, Adarsh Nagar, Samastipur (Bihar).

As govt order night 9 pm to 7 am free calls for customers but my bill is wrongly because my calls chs rs 530 and not views bill in fully mode because my password is forget new password is not respond on mail I'd. My trl no[protected]total bill is rs 939

My Number is [protected].In most of the time I will be at udupi.Since service at udupi /HERGA is very poor I have ported my number to BSNL.Now the problem is different.In Bangalore I try call any body I am not able to get the number.I am receiving the message-sim card not inserted....

My sim is from karaikal Tamil nadu, now I am in ahmedabad for some days from here I cannot contact my friends, when I am dialling friend no.by prefixing 0 voice saying pl. remove 0 this is tamil nadu no. when Iam removing 0 voice saying pl. check the no. you dialled. pl. look the matter. My mobile no.-[protected]. c k mohan kumar

My cell number [protected] and my brother's mobile no. [protected] . There is no incoming or outgoing call possible. But, sms, internet is working. Your 24/7 customer call centre toll free number is not being picked up by anyone. Very poor services. Airtel, Vodafone, Reliance everyone has better services.When will this improve

Respected Sir, " Just now my mobile has been lost and immediate i had contact to your customer care number [protected], but it was tempraory out of service. So i want to request that immediate lock my mobile number which details are given below: mobile number : [protected] sim type : prepaid NAME : ASHIUTOSH PANDEY

Hi, My name is VAMSHI KRISHNA KUMAR VEMULA. My landline number is[protected] after shifting to Abids/Gunfoundry area, Hyderabad from Vanasthalipuram (Auto Nagar Exchange) area of Hyderabad. Before shifting. my landline number was[protected]. My landline account number is [protected]. I was overbilled with Rs. 300/- as a telephone shifting charges in the current month bill (Bill #[protected], dated 06 Jun 15, with pay bay date of 27 Jun 15. Therefore, bill amount spiked up to Rs. 596/- with service taxes, which I usually get around Rs. 233/- (approximately) with taxes. My telephone shifting request Docket number is[protected], which was raised on May 27, 2015. Old number[protected] was disconnected the same day and the new exchange number[protected] was assigned to me the next day. I moved to new addressed on May 30, 2015, and line was already active. When I called the BSNL customer care after I received bill over SMS on my mobile (+91-[protected]), they clarified that it is shifting charges for internal wiring. Internal wiring was already existing at the new address, as the old occupant was also BSNL customer and flat owner has done internal wiring during constructions itself. I also carried the wiring along with device (telephone) per BSNL recommendation as I had already paid for it in the past. Also, lineman only turned up ONLY my shifting to the new address (Abids/Gunfoundry area). He ONLY came to check but my line was active and I already started using it. The new shifted address, apart from the internal wiring with already active BSNL connection, also had telephone connection box readily available only the telephone jack to be plugged in and to be used. So, I connected the device jack myself and my new line became active after I moved there and called my old exchange (Auto Nagar - Vanasthalipuram, Hyderabad), where I gave the shifting request application form. Also, it is clearly mentioned in the BSNL Website (http://bsnl.in/opencms/bsnl/BSNL/about_us/forms/index.html) in PDF form (Page 2 - Point No. 8) available in "Landline & ISDN" section as, "If the subscriber provides internal wiring at the new place, he will be entitled to the rebate at the prescribed rates [Rs.300/- as on 1st August 2001]." I repeatedly called customer care and also called the exchange numbers[protected] /[protected] /[protected] / 1500 / 198 / [protected] /[protected] they gave but none respond and every call is going in vain. Most of the above mentioned numbers will ring but will never be answered. I also spoke to the lineman at the shifted address named, Yadagiri Reddy (Mobile No. +91-[protected]), who only came after the phone was connected and active, who gave me some numbers[protected] / 198 /[protected] which were already mentioned above to call and lodge a complaint. On repeated calls, someone on[protected] responded and gave me 2 other numbers[protected] /[protected] of AOTR (accounts) and said that I should NOT be charged per policy and suggested me to talk to accounts (AOTR) to get this resolved, but calls to the 2 accounts department numbers were never answered, which lead me to Google search to find this site and file the complaint. My details are as follows: NAME: VAMSHI KRISHNA KUMAR VEMULA EMAIL: [protected]@OUTLOOK.COM MOBILE: +91-[protected] LANDLINE: +[protected] ADDRESS: Flat No. 202, 2nd Floor, Anuj Towers, 5-9-589/554, Gunfoundry, Hyderabad - 500001, Telangana