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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Dec 5, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 343

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G
Girish1948
from Chennai, Tamil Nadu
Jun 8, 2015
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Address: Bangalore, Karnataka

My mobile number is [protected] (Bangalore). On 6th June a SMS was delivered on mobile stating that: 'Thanks for subscribing to WALLPAPERS8(59797) Service. You have been charged Rs 8.0 for 8 days. To unsub send SMS STOP or call 155223.' I wish to inform you that I have never subscribed to any service. I do not wish to subscribe to any service in future too. Please ensure that these types of SMS are never sent to my mobile. Please refund the amount of Rs 8.0 charged to my mobile number. Sincerely, Girish Kumar Ramaiah Flat 004, KT 29 12th Cross, 6th Main Girija Shankar Apartment Malleswaram Bangalore - 560 003 M: [protected] E mail: [protected]@gmail.com
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    Tushar Poriya
    from Mumbai, Maharashtra
    Jun 7, 2015
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    Address: Junagadh, Gujarat

    DOn't got recharge and don't get refund to my Bank account I HAVE PAY RS 251 TO BSNL VIA HDFC SAMART BY BUT NOT RECHARGE TO ME. I HAVE PUT Complain to BSNL costumer Care two time but not refund to me. it detail as belov. REF NO.[protected] POS [protected] VALUE DATE 25 MAY 2015(DEBIT FROM MY BANK ACCOUNT) MO. [protected] on that day i have made 2 recharge from HDFC amart By one was 251 and another was 200. but some how i dint get of 251. please do the needful.
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      saeedpatel77
      from Mumbai, Maharashtra
      Jun 6, 2015
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      Address: Bharuch, Gujarat

      mera naam ibrahim paatel hai mere paas landline phone tha uska no [protected] thadusra mere bhai ka tha vo mene jama kar diya or 5 mahine hone aye abhi tak dipojit vapas nahi aye usko 29/01/2015 ko jama kavaya tha sahih javab bhi nahi dete 1mahine ke bad aa jayegi 2 ke bad aa jayegi ye to n5 mahine hone aaye abhi bh sorahe hai mera mobile namber hai [protected] jaldi se kuchh karo or
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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        V
        VISHNU GIRI GOSWAMI
        from Abu Road, Rajasthan
        Jun 6, 2015
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        श्री मान जी मेरे द्वारा दि.06/06/2015को नेट बैंकिग द्वारा bsnl प्रीपेड 159 रू का स्‍पेशल रिचार्ज के स्‍थान पर भूलवश top up रिचार्ज हाे गया जो गलती मै स्‍वीकार करता हॅू लेेकिन मुझे आवश्‍यक पर्याप्‍त बैंलेस होने पर भी अन्‍य अर्थात 135 रू मिनट रिचार्ज की जानकारी का उचित समाधान कस्‍टमर केयर अधिकारियाें द्वारा 6-7 बार फोन करने के बाद भी नहीें बताया जा रहा है तथा जो समाधान बताया जाता है वह कई बार प्रयास करने के बावजूद भी सफल नहीं होता है आैर न बैंलेंस पुनः लौटाया जाता है ै
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          V
          viresi
          from Kanpur, Uttar Pradesh
          Jun 5, 2015
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          Address: Ambala, Haryana

          Sir, I am using BSNL broadband services on my Landline no.[protected] at Naraingarh-134203 Distt. Ambala ( Haryana). Without my request, Subject Cited service has been activated on my connection and charges for which also have been imposed in my April and may 2015 bill. So pl. deactivate this undesired service immediately and refund the amount paid. last month also we filed complaint but still got bill for may month. We were paying yearly bill for last few years. But suddenly you start charging extra money for this unwanted service.
          +1 photos
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
          Sir, I am using BSNL broadband services on my Landline no.[protected] at bhadohi -221404 Distt. bhadohi ( up). Without my request, Subject Cited service has been activated on my connection and charges for which also have been imposed in my oct. and nov. 2015 bill. So pl. deactivate this undesired service immediately and refund the amount paid. last month also we filed complaint but still got bill for may month. We were paying yearly bill for last few years. But suddenly you start charging extra money for this unwanted service.

          Tel.[protected]
          Mob.- [protected]
          Add- suriyawan, bhadohi up 221404
          Sir, I am using BSNL broadband services on my Landline no.[protected] at thuthibari dist .maharajganj city gorkhpur
          Without my request, Subject Cited service has been activated on my connection and charges for which also have been imposed in my oct. and july. 2015 bill. So pl. deactivate this undesired service immediately and refund the amount paid. last month also we filed complaint but still got bill for may month. We were paying yearly bill for last few years. But suddenly you start charging extra money for this unwanted service.


          mobile no [protected]
          Sir/Madam,
          I am using BSNL landline service with landline number[protected]. Without my knowledge and without my request, the deduction of E-Shiksha Balaji of Rs.300/- per month has been initiated and this amount is being charged without showing it into my telephone bill. I request you to please deactivate this service from my landline number, stop deduction from my telephone bill and arrange to adjust the already deducted amount in the next month telephone bill.

          My postal address is as below:
          Prabhakar Singh
          Old F/4, Jodhpur Colony,
          BHU Campus, Varanasi-221005
          Mo. No. [protected]
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            C
            carr
            from Hyderabad, Telangana
            Jun 5, 2015
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            Address: Hyderabad, Andhra Pradesh

            My no [protected] with airtel .since last 10 days there's no internet on my mobile in spite of repeated complaints through online and through calling cc and even visiting cc center the issue is pending when ever I enquire about the status they say that the issue is taken on priority and it will be resolved very soon but they don't give the time period specified time frame as per TRAI guidelines
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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              G
              gushad ali
              from Lucknow, Uttar Pradesh
              Jun 5, 2015
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              Address: Sultanpur, Uttar Pradesh

              SIR MERA PHONE CHAR DIN SA KHARAB HO GAYA HAI BSNL OFFICE MA PHONE KARTA HUIN KOE RESPONS NAHE MILTA HAI EXCHANGE MA KAHTA HAIN OUR BHE KAM HAI SIRF PHONE KA PECHA NAHE BAGAIN GA NOKARE KARKA BIKA NAHE HUIN KAHTA HAIN JAHAIN SEKAYAT KARNA HO KAR DO MA NET YOUSE KARTA HUIN DELY ROJ KHARAB RAHTA HAI HAMARA PASA HARAM KA NAHE ATA HAI MA CANECTION KATWA DUGA YAHE HAL RAHE TO
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                A
                ajodhya
                from Delhi, Delhi
                Jun 5, 2015
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                Address: Cuttack, Odisha

                On 21.05.2015 I have applied for shifting of the telephone connection bearing No.[protected] from Plot No.F/482, Sector-7, CDA, Cuttack, Odisha to Plot No.D/196, Sector-7, CDA, Cuttack, Odisha, but till date the same has not been done. Please do the same at an earliest.
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                  B
                  Babu0123
                  from Suchindram, Tamil Nadu
                  Jun 4, 2015
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                  Address: Kanyakumari, Tamil Nadu

                  I am from tamilnadu and my exchange is thuckalay. Recently I have activated the broadband connection in my landline. For the modem purchase, the guy who configure the modem ( mr. Sheik) said, he will not configure the modem, if the modem is not purchased from him. I can buy the modem from him, but he is selling the modem 30 percent more than market price. Kindly control this guys.
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                    R
                    Ramachandra Harsha Vardhan
                    from Bengaluru, Karnataka
                    Jun 4, 2015
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                    Address: Dharwad, Karnataka

                    my landline number[protected] is dead past 14 days but i have complained lots of times but they will come and see every where and they will they ok wait for 5 mins i will go and switch on the line but nothing phone is still dead and every time my phone line get some problem what the hell iam paying monthly rs1000/- for dead phone please help...
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                      P
                      Prashant Kumar
                      Jun 4, 2015
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                      हेल्लो में प्रशांत कुमार बीएसएनएल 3जी की कम इंटरनेट स्पीड और कमजोर नेटवर्क नम्बर [protected] बीएसएनएल में शिक़ायत कई बार की शिकायत नम्बर [protected]
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                        S
                        Sahil Kansra
                        from Dehra Dun, Uttarakhand
                        Jun 3, 2015
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                        Address: Amritsar, Punjab

                        I called cellone toll free no [protected] and talked to their employee about my tarrif plan detail but he gave me wronge information about my tarrif plan company should take action toward these guyz who dont have information about their product or services Timings of my call Wednesday 3rd june 2015 time 9:34pm At [protected]
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                          R
                          R R Kothari
                          from Gurgaon, Haryana
                          Jun 3, 2015
                          Resolved
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                          Resolved

                          Address: Lucknow, Uttar Pradesh

                          I am facing BSNL broadband connectivity problem today on 03 June 2015 it is connecting and disconnecting frequently. From the month of january 2015 I have lodge more than twenty (20) complaints via phone on toll free No.1500 and also in BSNL customer care center in Indira Nagar Lucknow. My landlines No[protected] was installed in November 2014, was working very good about one and half month. After that having internet connectivity problem lodge complaint. After 10 to 20 hours BSNL staff called on land line phone and ask "is your phone working OK" and as I reply "phone is Ok but..." before I could say that broadband is not working they disconnected the phone. after all this I received a SMS that your complaint is resolve. More than eight time I had visited customer care center at BSNL Office in Indira Nagar Lucknow, they wrote in complaint register and every time same procedure repeated. Every complaint is closed on phone call and on SMS. After complaint some time internet work properly some time I again lodge the new complaint after getting SMS of the "complaint resolve" about one week back around 25 to 27 of May 2015, after complaint some body called and said that you should change plan to Rs.1400/= monthly, my current plan is Rs. 675/= monthly, then you will get the proper broadband speed. While same connection was working fine during first one and half month of installation. When I visited the Indira Nagar, Lucknow BSNL office on 16th may 2015, meet SDO, he rudely said BSNL only provide connectivity so check your system and did not listen any thing, and when i said what I have to do "said do whatever you want to do". I am in unable to get the solution. As I reside in Government Campus there is only BSNL is available. So BSNL has monopoly and worst service and customer care of BSNL is well known. If any solution is there please help me out. With Regards. R. R. Kothari Lucknow [protected]
                          Jul 5, 2018
                          Complaint marked as Resolved 
                          BSNL service peoples start calling and ask to contact Divisional Engineer. I put all the details before DE, he assure to resolve it. Within two days problem resolved. Thanks to Consumer Complaints Team.
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                            pankajrakhecha
                            from Dehra Dun, Uttarakhand
                            Jun 3, 2015
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                            Address: Jodhpur, Rajasthan

                            Dear Sir, In reference to above mentioned subject, both BSNL Landline [Client] Numbers[protected] &[protected] is not working form May 2015's first week to till date. We, Mayank Equipments, Basni ii nd Phase, Jodhpur, Rajasthan, have booked complain many times at Customer Care, but we have nor received proper response from BSNL Customer Care. BSNL Customer Care advise us every time that your complaint will be resolved within 24 Hours, but not resolved till date. We approached personally BSNL JTO- BASNI, Jodhpur [protected], but he is also said to us that I am surly resolved the complaints today. However, he is also failed to resolved the complaint and he is not pick up the phone. Lastly, we request you to resolved the problem as soon as possible. otherwise please disconnect all BSNL Number from our units. Warm Regards Dr. Pankaj Rakhecha [protected]
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                              Dheenadayalan M
                              from Mumbai, Maharashtra
                              Jun 3, 2015
                              Resolved
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                              Resolved

                              Address: Madurai, Tamil Nadu

                              I'm Using AirTel now. my number is [protected]. I have opted for MNP and got my UPC number on 25th May 2015. I applied for BSNL MNP connection on 26th May 2015. I provided all the Details for Proof and submitted my application with BSNL CSC (Bibikulam, Madurai District, Tamilnadu). It has been more than a week and still my New BSNL Sim is not activated. When i contacted all sorts of BSNL customer service centres including the one where i applied, i received very very poor response and they are asking me to contact AirTel to close my connection. Help me in this issue
                              Complaint marked as Resolved 
                              they activated mnp in a week after i contacted bsnl to their csc centre. they apologized n asked to wait for few days and finally it got activated.
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                              Jun 11, 2015
                              Updated by Dheenadayalan M
                              hhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhooes
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                                1
                                1344
                                from Muvattupuzha, Kerala
                                Jun 2, 2015
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                                Address: Pondicherry, Puducherry

                                Sir, I have availed broadband connection in bsnl. my landline number is[protected] I have not subscribed for the games, movies and music on download but a sum of Rs.460/ has been unnecessarily included in my bills. Without my consent through phone the subsciption has been done. So kindly deactivate the hungama plan immediately. I expect that the next month bill should not include the amount of Rs:460/ From KARTHIKEYAN PONDICGERR
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                                  ChandrakantPatil
                                  from Kolhapur, Maharashtra
                                  Jun 2, 2015
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                                  Lease line Connection

                                  Address: Kolhapur, Maharashtra

                                  Dear Sir I have a Lease line Connection at Kode khurd post shenawade, tal gaganbawada, Dist Kolhapur 416206 My Telephone no is[protected] on the name of Chandrakant Dagadu Patil This lease line connection make faulty & permanent make disturb 3 to 4 time in a 6 month in Routine, When it make faulty I have make more call & give complaint regarding it to your kind office. If it make faulty after 5 pm on any day there is no reply on any mobile...
                                  +1 photos
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                                  bhanupratap rana
                                  from Gwalior, Madhya Pradesh
                                  Jun 2, 2015
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                                  Address: Mandsaur, Madhya Pradesh

                                  i LOST MY MOBILE HANDSET ALONGWITH MY SIM CARD AT MY MOBILE NO.WAS [protected] I WANT TO BLOCK THE SIM CARD SO THAT NO ONE MIS USE IT. MY NAME IS PRITIPAL SINGH RANA ADD A/240 JANTACOLONY MANDSAUR MP MY LAST RECHARGE IS 135 &35 my temporary mobile no. is [protected]
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                                    srinivas_gs
                                    from Noida, Uttar Pradesh
                                    Jun 2, 2015
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                                    Address: Gautam Buddh Nagar, Uttar Pradesh

                                    My BSNL broadband connection[protected] is not working properly since last 6 months, its stay connected for few minutes and then gets disconnected. I made several complaints, but still have the same status. I even didn't get any satisfactory answers either from customer care nor from local BSNL staff. Nobody came to visit my place till date, even after several complaints. Also BSNL customer care no. doesn't work properly from Noida, It is really pathetic situation.
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                      PublicSuvidha
                                      from Bathinda, Punjab
                                      Jun 2, 2015
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                                      Address: Bathinda, Punjab

                                      I have a Lease line Connection at Shop No 134/B, New Cloth market The mall Bathinda Since 2007 My Telephone no is [protected] on the name of Ashutosh Bansal This lease line connection make faulty & permanent make disturb 3 to 4 time in a week in Routine, When it make faulty I have make more call & give complaint regarding it to your kind office.If it make faulty after 5 pm on any day there is no reply on any mobile or land line no o[censored]r department for note out the complaint.Also no service man is available on Sunday & holiday, its make faulty on Daily basis now in these Days.So plz do permanent solution of this problem otherwise disconnect this lease line connection & refund my payment as early as possible
                                      +1 photos
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                      Dear Sir
                                      I have a Lease line Connection at Kode khurd post shenawade, tal gaganbawada, Dist Kolhapur 416206 My Telephone no is[protected] on the name of Chandrakant Dagadu Patil This lease line connection make faulty & permanent make disturb 3 to 4 time in a 6 month in Routine, When it make faulty I have make more call & give complaint regarding it to your kind office. If it make faulty after 5 pm on any day there is no reply on any mobile or land line no o[censored]r department for note out the complaint.Also no service man is available on Sunday & holiday, its make faulty on Daily basis now in these Days.So plz do permanent solution of this problem otherwise disconnect this lease line connection & refund my payment as early as possible

                                      LEASE LINE PROBLEM - Comment #2168734 - Image #0
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