Bharat Sanchar Nigam [BSNL] Complaints & Reviews

I have recharged my mobile NO [protected] for Rs 550 .The payment is done sucssesfully and the amt is debited from my federal bank debit card .But its not recharged .So what should i do? please reply me at my e-mail mentioned below [protected]@gmail.com.

respected reader i am sahil soni from raigarh chhatisgarh, and runnig a xerox shop in near collectorate c.g. i want to shift my land line connection in my new shop i also sumbit an application for the shifting process but they said some problem there and i just want to shift my land line at my new shop because i want to use broadband service and fax service via landline so please help me to shifting my landline connection my landline number is[protected]

DEAR SIR/MADAM, I AM FACING PROBLEMS IN SETTING A CALLER TUNE ( TARE HAI BARATI FROM MOVIE VIRASAT ) TO MY BSNL MOBILE [protected] ( MAHARASHTRA ). ALREADY LOST AROUND RS. 120/- IN SMS'S AND WRONG CALLER TUNE SELECTION. THE MENTIONED SONG IS NOT APPEARING IN THE LIST WHICH IS SENT THROUGH SMS'S. ALSO THE CUSTOMER CARE SERVICE IS UNABLE TO SOLVE THE PROBLEM. REALLY FRUSTRATED BECAUSE OF YOUR SERVICE... PLEASE DO THE NEEDFUL OR JUST GIVE PROPER DIRECTIONS HOW TO DO IT ? OR WHAT SMS TO BE SENT FOR ( TARE HAI BARATI FROM VIRASAT ) CALLER TUNE ACTIVATION FOR 1 YEAR ...

I have applied new connection for broadband connection in oct-nov. 2014. till march service is very fine. i have not face any problem. but last two month "mar-apr." i face very disgusting service of your broadband & landline connections + badly attending client by your branch. i have not satisfied with your service. bcoz last two month i can't use my internet for single minute. so, pls. solve my problem & pls. less my i½ month bill that have already payed by me. bcoz i cant use internet for any single minute. so pls. give me response. i am suffering from your bad service.

Sir I use service of bsnl broadband and my number is[protected] and my name is Imran Khan.I pay above 1150 rs/month for 2 mbps speed upto 10 gb and then 512 mbps unlimited. but they give very low speed around all month.I check speed by speedtester.bsnl.co.in utility it is below 512 kbps in starting of month I used less than 1 gb to 1.5 gb yet 1 to 4 may 2015. I also do complaint 2 times 20 april 2015 and 28 april 2015 to bsnl customer care and they not resolve my complaint yet. And they not change my plan also I request them for change my plan but they say to for plan change you need to go area office and in area office.it is not confirm officer's are available or not lot of time they are not on her duties and if 1 officer is avaiable then another is not and process of work is not complete and lot of time is waste.

I LOST MY BSNL/CELL ONE PREPAID SIM WITH MOBILE PHONE ON 02.05.2015, MY MOBILE MODEL NOKIA C2 AND MOBILE NO IS [protected], KINDLY BLOCK MY SIM.AND ISSUE DULICATE SIM OF WITH ABOVE SAID SAME NUMBER AND KINDLY DO THE NEEDFUL AND FURTHER COMMUNICATION MY MAIL ID :srinivasan.[protected]@samil.in Thanks & Regards K.SRINIVASAN CHENGALPATTU

Dear Sir I kunhiraman having mobile number [protected] have registered a complaint in customer care and has not been resolved yet. I am not getting any incoming calls and messages to my mobile whereas i am getting the facility of out going calls. I clearly understand its not due to the network issue as i am getting out going calls. I am currently located in Harayana panchkula and not receiving any call. My complain number is 5E02KL350644. Kindly resolve the issue urgently

i cant access internet and phone line. The problem in phone line that is no incoming call are coming and no out going call are going because when i pick up receiver then coming useless voice. this problem was 2 months and we was tied to complaining in exchange and also head office. we cannot complaining before 1.5 months because useless voice are coming in telephone. so please take action as soon as possible. Note :- WE CAN'T PAY BILL UNTIL DISCONNECT MY LINE WE DO NOT REQUIRE YOUR SERVICE. mob. [protected]

A bsnl tower in my house not get started from 3 years and also and get the rent and also don't have lighting inductor on tower which very caused many problem till now.I have complained many times in written also but they are very careless on that and also many more problems.So please solve our problem.. My contact no [protected]

I have a BSNL land line connection from 1995 and have broadband connection from 2008. My Customer Id no. is [protected] and my Phone no is[protected]. From Last 4 Months I am having a lot of noises in my phone. My Broadband get Disconnected every 5-10 min and I am having very poor latency. My SNR Value shows less than 9 and Attenuation Value shows more than 50 After getting no answer on Standard BSNL Service Complain Bookings, I try to contact them Directly. But after continuously running the office no one ever came to visit my house. Now they are saying me that my complain cant be solved and I should disconnect the Telephone Line. Kindly check on this matter and please help me solve my issue.

SIR I PAID MY LANDLINE BILL TO BSNL FOR THE LANDLINE NO[protected] TODAY.CUSTOMER ID [protected].ACCOUNT NO [protected].MY BILL AMOUT DEBITED IN BANK ACCOUNT IS Rs 1176/-BUT BSNL PORTAL THE LANDLINE BILL IS SHOWN AS PENDING.AND I DIDN'T RECIEVE THE RECIEPT FOR THE TRANSACTION. ATHISUBRAMANANIAN, [protected]

Despite of registered letter dated January 14, 2015, May 1, 2015 & repeated personal contacts BSNL Jodhpur is not releasing refund of land line phone disconnection adjustment amount by BSNL Jodhpur phone mo.[protected], Account no. [protected] and even excess charged instrument charge Rs. 200/=. Even not informing the amount of refund and date of payment. Never seen such type of beaurocracy. Attaching scan copy of correspondence for kind perusal pls. Requires your intervention in this regard Surendra Singh Shekhawat B 163 Kardhani JDA Scheme, Govindpura, Kalwad road, JAIPUR (Rajasthan) Mobile no. [protected]

Sir, I am udith from thrissur, palakkal(680027).i have 3g network coverage in my area and i'm facing problems with the connection for past 2 weeks.The network speed is very low compared to its earlier performance.My mobile number is [protected].

Dear Sir, My name is rajeshkumar, my no is [protected] .It is a old connection. The problem is we are receiving many times from minjur. booking complaint continuously trying to call through different Operators including BSNL from minur and bsnl customer serice.But he is unable to connect internet .. We complained at minjur Telephone Exchange, They told us that there is no problem at their end. I request you to please look into this problem and solve as early as possible your's faithfully ... March to april not using broadband??? please check my complain booking numbers: Rajeshkumar Landline NO: 27932012 Area: Minjur

Dear Sir I tried paying BSNL landline bill (Jaipur Rajasthan) online using BSNL portal. After completing the net banking transaction, Amount was deducted from my ICICI bank and a/c has been debited but amount Rs1, 012.00 got deducted from my account on 20th April, 2015 Below are my consumer details of BSNL for which the payment was made Name : Shiv Kumar Nadheria Bill Account Number: [protected] Phone Number. :[protected] Bill Invice Number and date : [protected] 03/04/2015 ICICI Debit card payment reference number - Bank trans id [protected]/0 Bsnl gave me this msg. Your Transaction TX [protected] is failed ( Ammount is deducted and transcition is failed) Kindly help in getting the payment processed. I contacted the bsnl office they told me that you tried to make payment through Debit Card on 20/04/2015 at 9:34 am due to some error transistion failed and this ammount stayed with icici bank and they asked to contact bank They have given Bank reference id [protected] and bill desk id is CSMP[protected] so I request you to credit ammount 1012 back to my account as I have made payment to bsnl cash thanks shiv kumar nadheria mob [protected]

Dear Sir We as Hope Institution, one and half month back shifted the telephone along with broad band service to the new premises, our telephone number is[protected], the phone has been fixed but internet user name and password till date has not been issue, and more over telephone is not working most of the time, since its a Institution and internet connection is very important, several time we have complain over the phone and in personal but nothing has been done. Kindly look into the matter, as your assurance will be much awaited. Thanking you Management.Hope Institutions.

Dear Sir, I have been availing BSNL Broadband facility under “BB Home Combo ULD 800” against my Telephone No.[protected] for the last 6/7 years. It is very unfortunate to say that during the whole period I have been facing inconvenience every so often in accessing internet. However, during the last 40 days or more I have been facing great difficulties in surfing internet. It disconnects frequently and takes long time to open a page and some pages are displayed in random manner as well as some pages are not displayed at all. When I go for "Troubleshooting the problem" it always shows "Your connection between Access Point, Router or Cable Modem and Internet is Broken". I have communicated the matter to the local office several occasions but the problem is still continuing. Further, I have lodged complaint online but unfortunately any fruitful action from your end is yet to be noticed.It is not expected from a organisation like BSNL. I am fed up with this broadband problem and I shall have no other alternative but to surrender the connection if the problem continues.. I, therefore, request you to take the matter on top priority basis to restore the proper functioning of my broadband and at the same time it is also requested to take necessary steps to solve the problem permanently rather than for the time being. Your early action will be highly appreciated. Thanking you. Goutam Dasgupta. A.D. Nagar, Road No. 1, Mobile [protected]/[protected]

I Paid On Line Landline Phone Bill For Telephone No.[protected] through internet banking under above said B S N L Txn, No.[protected] 24/04/15 at19:42:35 RS.1046/- AND IBP BILL DESK
TXN.NO. IBP BILL DESK[protected]/04/2015 for which An Message from UCO BANK SMS
received on 24/04/2015 at 19:47:50 that my Saving Bank a/c Debited for Rs.1046/-. B S N L site was showing up to 27/04/15 Bank Confirmation AWAITED FOR THE SAID TRANSACTION.BUT TODAY BSNL site is Showing Transaction Failed. I Have Paid my Telephone Bill In Time. No penality should be levied . AND credit should be given to BSNL FOR MY BILL A/C NO.[protected] at the earliest.
THANKS
WITH REGARDS
YASH PAUL ARORA
[protected]
E-Mail : [protected]@yahoo.co.in
H.NO. 5-B, New Model House, JALANDHAR CITY PUNJAB -144003

I have a problem with my BSNL prepaid network, when I'm calling to some one we can hear the voice of this person but next person can't listen the my voice, this Problem is only in this area, We have to goes in to another area the network is working Fine & voice of both side is listening clearly.. We have to request you please resolve this problem as soon as possible....

I'm Karthik and my landline no is[protected] and i requested for landline shift to my new address and i submitted the request form on 16th April 2015 in BSNL office and the date of shifting was mentioned as 22nd April 2015 and till now no action taken from BSNL and i tried calling customer care several times. Each time a customer care person picked up the phone, asked me all the details and told it will take 2 more days. Every time the customer care person gave me the same reason [it will take 2 days]. I dont know why it is delaying this much time. Almost a week passed and still no action from BSNL's end. Please help me to get my request resolved as soon as possible.Really very very poor service.