Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Balasubramanian S <[protected]@gmail.com>Apr 10 (5 days ago)to de.ca.bccs.che., sdecnagsm, degsm.inst, bcc: manisbscellone post paid customer of [protected].and a/c no.[protected] ISD roaming was opted duly paying deposit of Rs 5000 and got sim replacement vide rpt no.RP-PSP/KEL/[protected]/949 dt. 31/3/15. After arrival in USA on 08/04/15, ISD roaming was tried for activation but i could not activate since my SAMSUNG handset 1589 is not compatible and support1900 Mhz frequency in USA and hence ISD roaming could not be utilized. It is requested that ISD roaming may please be deactivated and further my existing plan of 325 may be switched over to a minimam plan of 99 for a period of 6 monthsso as to reduce the cost expenditure to a min.pl. A line of reply is solicited pl. The above request was made and no compliance but directed to report consumer compliants. It is requested to solve the issue early

Today I received a surprise call from BSNL Hungama service to me Land line [protected] and they included my name in the service before understanding the regulation. I am also not satisfied with the service and other things and therefore I request that the BSNL Hungama service to me may be deactivated immediately.My e mail is [protected]@yahoo.com and my cell no is [protected]. S. Mahaboob John

I am S.Latha Devi and my phone number is[protected] . My phone is not working properly (getting lot of disturbance while talking on phone to the other person) from past one year . After booking the complaint, person will be sent to check the problem.But after few days the same problem we r facing. From past few months, after booking the complaint we r getting message that our complaint has been booked and after one day we r getting the message that our problem has been resolved. Without coming and checking and getting confirmed how can the message sent. BSNL is neglecting for checking into our problem .Sending the bill promptly. Kindly look into the matter and respond immediatly

Hello sir, my number [protected] is a krushi card. I want to convert it into normal preppaid BSM card .SO that it will not needed to recharge it with 109 every month as i am not using that much minutes. So plzz kindly reslise my number from contract. Thanks suersh shinde

Sir, i have complain in bsnl that my bsnl broadband line is off i have report them many times but at this time one of the bsnl officer said me that you give up this line and take other broadband line like wishnet sir i am a incometax consultant and advocate my bsnl - ct[protected] please do something as soon as possible

I am postpaid BSNL customer since long back. Since the beginning I have been paying my mobile bill regularly within due date. Unfortunately from last few months unwanted messages regarding outstanding bills are arriving to my cellphone with a warning to disconnect services even after payment.The matter was brought to the notice of the BSNL through their Customer Service unit but they replied that due to some system error the wrong messages are sent automatically to my phone and a assured me there will be no barring of services. Now on 11/4/2015 message of bill was received by me with amount and due date of payment was mentioned as 28/4/2015 and if pay by internet the due date is 26/4/2015. Suprisingly on 13/4/2015 all outgoing calls are barred by BSNL before due date as mentioned above. The barring of call causes me great inconvenience and hampered my day to day duties and as I am a Superintending Engineer the barring of calls greatly affected my official duties too. However on received of the message for payment, I have paid it online through My BSNL App on 13th of April 2015, 8:41pm (Receipt No:[protected] Tel No:[protected] Amount-Rs:4735) and accordingly I informed my payment to the Customer Care Service to remove the barring of calls.After that information to the Customer Care I called several times to the No:-1503 but only the computerised voice messages are heard without any response.Unfortunately, till now there is no response from them. It creates a great inconvenience for me and my family.The matter is brought to your kind notice for early neccessary action

sir..this is to intimate that after repeated requests telephonically on no [protected]...i was not provided configuration settings for my NOKIA LUMIA 730 dual sim set...i was told to switch off my phone and text a message too to grt the same but yet i didnt got the same...i recharged my phone with a net pack of 99...and that too for 15 days, , , so pl tell me whether i have to wait more till the amt deposited get lapsed, , , , ,

I had recharge through mobile banking on 23 rd march, but i didnt get in my account balance. From that day onward i have complaint to bsnl customer care many times but they always say soon it will be given Today is 14 th april 20 days are gone Isnt it ridiculous. Plz refund my money as soon as possible.

Wll conection (Tel.No. Original 228258 thereafter changed by bsnl 200188) surrendered on 17.07.2013 but deposit not yet refunded though so many complains lodged through pg portal. Last complain lodged on 18.02.2015 reg. No. Dotel/e/2015/05455.

Sirs solution needed for broad band & land line many emails had sent to you. I am facing the problem more than two years by thiruninravur bsnl staffs no serrrrrrrrrrrrrvice worst 0 % service


Dear sir,


Kindly requesting you to immediate action on bsnl chennai telephones thiruninravur branch for their irresponsible action our complaint already two years for landline &
Last three months for broadbans. Bcoz alredy many loss have been faced by us
We mentallyt affected by your staffs

Our landline no :[protected]


Regards ramesh
[protected]

I have this problem form since 1 and half month. Since I have complaint many times to the office about my issue. But there is no proper response from the Bsnl. I am tired of this now. Disturbance in line is very much, I am not able to listen the other person on phone.

Hello, I am mohneesh kujur resident of district SUKMA, sukma 494111 CG. I would like to inform you that bsnl network is very weak here in sukma, you can say it worst. No proper maintenance done. No proper internet connections... and call connects to the person after trying 15 to 20 times. May be there is no issues for broaband connections but mobile network connections is worst. And there is no other network connctn available here in sukma town. Hope for better ntwrk in future.

Hi

I am Poonkundran residing at 90, 6th Main road, Ambedkar Nagar, Whitefield, Bangalore.

I have a BSNL Landline connection and broadband connection.

It was advertised in the BSNL portal for FTTH new connections, I have also appiled for FTTH connection in the BSNL selfcare portal. But it was closed after sometime with out making any comments or new connection.

When i approached BSNL...

I AM BSNL'S 15 YEAR CUSTOMER.NOW I AM UNSATISFIED FOR YOUR BILLING SERVICE.SO PLEASE DISCONNECT MY LANDLINE WITH BROADBAND CONNECTIONS IMMEDIATLY. OR CALL ME. MY DETAILS:- R.P.SELVAM, LANDLINE :[protected] CUSTOMER ID:[protected] ACCOUNT NUMBER:[protected] 4/137, RASIPURAM MAIN ROAD, VAIYAPPAMALAI.P.O THIUCHENGODU.TK NAMAKKAL.D.T PINCODE:637410

Sir, I had tried to refill my BSNL prepaid mobile using SBI online mobile prepaid through internet banking on 6th April 2015 at 12:30 pm of Rs200 but I am yet to receive the amount, the said amount was deducted from my SBI account. Neither the amount has been transferred to my mobile nor the refund has been made. So, I kindly request you to do something in this matter. Reference No.-CSBI[protected]IG00VKLNY8 My Mobile no.-[protected] Abhay Rajput

I am from Akaltara Chhattisgarh, our company name is SEPCO1 we are using BSNL 20Mbps ILL circuit on OFC. from last 2 months we are facing problem in Internet Browsing & Speed. We have email our problem to BSNL team so many times but no reply we already pay the Bill on time & in last discussion BSNL DGM of Bilaspur Chhattisgarh told us that he will send his team to our site to check the network but no person has arrived till now. Its a request from you to please help out as soon as possible.

Hello team, My mother has been getting filthy calls from one number that shows up as a bsnl cellone GSM number. We are going ahead and making a police complaint about the same it will be great to have some support from your end in helping us know whom this number belongs to or was issued to. All. I can see on Internet is this number was issued in kolkata. Your assistance would be appreciated. The caller is making sexual sounds that are disturbing. The number is [protected]. You'll can reach out to me at my email address : [protected]@gmail.com

We have shifted our residence from kavadiguda to hasmatpet, tirumalagiri in the month of dec-2014, and given a request for telephone shifting on 01.01.2015 for my tel no[protected] at mushirabad telephone exchange - but till date 10.04.2015 - my telephone is not [censored]ed - every time tel exchange person are saying line is not free in any near by dp box - hepl me in getting my telephone - we are the bsnl consumer from past 16 years - manish sodhani - [protected]/[protected]

Dear sir/madam, I have recharged BSNL mobile no. [protected] on 8 April 2015 for Rs. 139 by internet banking of SBI.My transcations id isTXE[protected]. By unknown reasons it failed . But till date they haven't refunded amount in my A/c.

my name is bhavana nair, my bsnl number is [protected]. we come under alangad exchange, ernakulam district, kerala. our phone is dead from past 2 months.we called the technical person in exchange and register a complaint.myself went to exchange and given a written complaint. but no use. everyday i am calling and enquiring about the complaint.but no use. Now they are making fun of me now. they are teasing me. Could you advise me how can i resolve the issue.Now my internet connection also gone. Regards, bhavana