Bharat Sanchar Nigam [BSNL] Complaints & Reviews

My name is Hemant Kumar Sharma. My Mobile number is [protected]. I have recharged with 343 rs in which i got the benifit of free calling on bsnl haryana numbe. on 21 march 2015. but on 28 of march i received an sms that your free calling benifit will be over on 30 march 2015. i called up on customer care and told about the sms. the agent told me i am putting your complaint regarding this and you will get the benefit of 343 rs recharge. but i didnt received the benefit then again i called up on customer care and told the same to anohter agent he again lodeged a complaint with complaint number 2c31414954. and after 2 days i received an sms that your compliant has been resolved but when i checked i did not received the benefit. i called upon customer care agent said your have put up wrong complaint it is regarding minutes not for free calling. that was fault of the agent who lodged an wrong complaint. then again i asked the agent to put up my another complaint regarding 343 rs recharge he lodged an complaint with complaint number 2d06411709 on 6th april. and in the evening i received an sms that your docket number has been closed. but when i cheked i did not get the benefit and today when i called up on customer care on 7 april the agent poonam told me that you have lodged an wrong complaint of balance deduction on 6th april so how can you get the benefit of free calling. i was shocked to hear this. all agents have put up my wrong complaints. and when i asked poonam to transfer my call to senior she refused and said that no senior is avialable right now call us again after 4 hours. and disconnected my call. i again called up on customer care the agent again disconnected my call. i am very shocked to see this kind of service from bsnl customer care. kindly look upon this matter and please revert me as soon as possible.

I amusing BSNL landline and broadband and the network is really worst. I often face the line problem in my area because of which the broadband also does not work. I have reaised a number of complaints and there is no proper resolution till date. The worst customer service I have ever seen. The complaints are booked just for the name sake and there is no proper action taken place. The complaints are closed without rectification. I often face this and I am really fed up following them up. And the call gets disconnected in between the conversation with the customer care person. Phone Number:[protected] Area: Korattur, Chennai

We are unable to got signal at our office, NeST Information Technology, Edachira Millupadi Road. The signal is not at all reliable at all the sense. We are unable to get the signal strength for even sending a message. Kindly close down the service and inform us we are ready to migrate to other celluar connection operators.

Sir, This is their to bring in ur notice that in the month of February on[protected] I recharged my mobile with the pack of Rs 159 in that i got 425 minutes and my pack should get expired on[protected] and in the month of march again I recharged my mobile with the pack Rs. 319 in which 930 min are free on[protected] and my remaining min of pack Rs. 159 which i rechared in the month of feb on 30 are not added in the pack which i recharged in the month of march (i.e Rs. 319) from last one year every time these min are added when I recharged the new pack before expiry date so please add my minutes to my account.My remaining min of that pack ate 280 minutes. Thanking you. Mr. Dayanand Mobile: [protected] City - HIsar (Haryana) PIN - 125001

Dear Sir, I am writing from Kuwait. My land line telephone number is[protected]Thumpamon, Pathanamthitta District, Kerala) Last three days I cant call my Father (86 year old). When I call him telephone is ringing and he is answering, but he cannot listen my voice, Please do anything urgently. This land line is only the way to contact him. Regards, Harvy Thomas Jacob, [protected]@yahoo.com

RESPECTED SIR, On 27/03/2015 I had call on the BSNL Customer care executive from my easy charge sim no. [protected] asking about the offer of recharge for Rs. 891/- and was informed that 81 days free talk time to all mobile networks will be provided.According this offer i recharged [protected] on 27/03/2015 itself. But after two days the customer came to the my retailer shop and said that he was cheated, ie the offer was only to bsnl to bsnl net works only not to the other mobile networks. On complaining to this to the customer care on 31/3/15 many many times they said the customer care executive could do nothing in this regard and may connect to the senior executive officer for further details.But all my efforts to talk with the senior executive officer were failed because of the irresponsible approach from him, ie on calling they say to hold on please. We do the same for half on hour more. But they off the line after 20-30 minutes. I had repeated the same for at least 8 times. But the result was the same. And these I lost my precious time( about 8 hours ). So I have no other choice but to go ahead with the complaint. I must get my money back and compensate for the loss of time. So you are humbly requested to do this favour to me at the earliest. Thanking You, Faithfully Yours, Mercy Jacob, Angel digital Studio, Thalore Post, Thrissur, Kerala 680306, Mob. No.[protected]

dear respected sir, i am live in marul vilage taluka yawal, dist.jalgaon. my land line no.is.[protected]. in this village near about 6 to 8 broadband connection.but broadband speed worst always.i have calls so many times to faizpur and jalgaon office.but they not give me a positve response. faizpur office always told me that ur cable cut by nhvai vilage grampanchyat 4 the purpose of pipeline and etc.but they not repair . so what can we do? 4 thats problems. i have combo999 plan but speed always under kbps.. so sir issue order to change that cable .

I Lost my sim card. I already registered a complaint though customer care service. But the now my sim in use. its not blocked. Please help me to block the sim. Number : [protected] Name & Address : Sandeep T Karukayil Kottemuri Thrikkunnapuzha P O Alappuzha Contact me: [protected]

my phone no[protected] bill payment on Receipt Number: [protected] Transaction No: TX[protected] Bill Number: [protected] Telephone Number: 2568863 Unique ID : [protected] Bank Transaction ID: [protected] Bill Paid Amt: 1695.00 Bill Paid Date: 02 Apr 15 plese reconnection thanking you sir yours faith fully GOLLA.SRINIVAS 31-27-21, Mirapakayala Street, Allipuram, Visakhapatnam 530004 [protected], [protected]

Dear Sir, My landline no. is[protected], , i have many times of calls but till dtd not solve my problem problem is not run to broadband connected, it is new no. & bill generated before 10 days so if you not able to connection so disconnect broadband line & refund my payment Thanks Abhishek

I have received the message from bsnl that my STV155 pack will expire on 03/04/2015. As I was unaware of the fact that any such service is activated on my number so I enquired about this from the customer care and they told about the service. I had not made any recharge for the data plan and being unaware of such plan activated on haven't availed any benefit of the plan. I have been charged wrongly for the pack and the pack will expire tomorrow ie 3 April. Please help me for the same. I have attached the proof of the message received.

My husband K. Venkatasubramanian's bag was stolen from Railway retiring Room at Chennai toda morning. He lost His Mobile phone. I want to block the mobile Nos. [protected] and [protected] until further request.FIR has been filed with RPF. Any message can be contacted through m mobile No.[protected]

BSNL Wimax not connecting day by day...failed & not connecting by exchange office. Bsnl wimax Bidhuna, Dist - Auraiya. State - Uttar Pradesh Pin Code - 206243. Please provide Good Cable & Best Machine to Bsnl Exchange Office.

Hello dear, I am Pintu Kumar, I'd recharged my bsnl no. [protected] with Rs. 155 of 3G data pack (which gives us 1000mb) on March 17th, 2015 Ref No.[protected]. Till March 22nd I'd used around 200mb of data, but suddenly my remaining data got exhausted. I've registered a complaint against the same, complaint no. 1c[protected]. After that I've called customer care several times. But problem is not resolved till now. they just say within 2 or 3 hours it will be solved but in vain. 10 days has passed. Plaease help.

I HAVE RETURNED BY LANDLINE PHONE NUMBER NO.2516282 SIX MONTHS BACK. STILL I AM WAITING FOR THE REUND DEPOSIT AMOUNT. KINDLY DO THE NEEDFUL. R V RAMANA MURTHY D NO 31-58-23, HIG-1, 172, PHASE-7 DWARAKAPURI KURMANNAPALEM VISAKHAPATNAM-530 047 MOBILE NO:[protected]

R/sir In Pune my LL number is[protected] my broadband is totally dead i have book complained 3 to 4 times to 198, and also rang up to the incharg of the Area under Yerwada Telephone exchange but the officer is not answering and taking my call..kindly arrange to solve my problems. Mrs. K.A.Wathare Kumar Samruddhi Vishrantwadi, Pune-15 land line[protected].

hon. sir good morning... with sad momment i wants to say that our village Ramos ta.dhansura dist aravlli a very near by your tele.exchange AT RANASAN TA.TALOD DIST.SABARKANTHA only 1.5 km. but any problem or i belive a injustice full thots set e covrage... so on this reasons our village is not in covrage Area... please do inqiry

Hi, My name is Dr Promothesh Paul and i got one bsnl evdo data modem and ther is a lot of problem in the internet service of bsnl evdo service .From last 15 days the internet speed is worst than ever. i am not able to do anything in the internet. The speed always remains in zero and donot increse at all. and after 15 days the problem remains the same. After paying a full amount of money if i need to see the same problem then why should i pay money. My bsnl evdo no is [protected]. plese solve the problem soon and try to give better facility. if better service is not given soon from bsnl. i may terminate this bsnl service. There are different services available.

Hi, I am consumer of BSNL with below details. Name : Dnyaneshwar Govind Mate Landline Phone no. :[protected] Address : H5/88A, Parvati Charan Housing Society, Parvati, Pune-9, Maharashtra Pin : 411009 My land line phone is not working since last 8 months. Still my phone bill is generating every month and I am getting charged for the service I am not even using. Even I am chargeable for the Data Connection which I am not able to utilise due to Connection issue. Kindly look into my issue ASAP and get the connection issue resolved. Also please refund the amount I have been charged till date.

Hello, I have submitted required documents for a new landline connection to BSNL. But still i did not get connection. Every time i call up BSNL they tell 2-3 days. Its has been more than a month since i submitted the application. Application number :26731775 Location : Poorna pragna layout, Uttarahalli Date of application submit: 20th Feb