Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Dear Sir, I recharged Rs135 Topup Plan on dated 16.05.2015...it recharge successfully and work 14 sec only while plan gives 334 min in UPW circle for any Network.. i complained to customer care ...they booked complaint and gives a docket no (2E[protected] and said to me wait 48 hours...after completed 48 hours...the docket closed without any solution..i complained again..and again customer care booked my complaint with new docket no (2E[protected] and again said to wait another 48 hours...after completing 48 hours again docket was closed with any solution... i talked so many customer executives (Like sonam, Karuna, Radhika, Nagendra, sanjeet and so many executives..) including senior executive Geeta but they all are failed to solve this problem... Now Please suggest me what should i do...!!! so you are requested to look into the matter and get this problem solved. with regards Hemant Kumar Mob [protected]

This is second time i am complaining from consumer complaints website about the same problem.. bsnl still dint resolve it. don't know if they are understanding my complaint. its been 4 weeks now... i am complaining about bsnl broadband internet problem (connection drops/ no constant signal) and also the land line is not clear(disturbance). i received few calls from bsnl, asking about the problem, i explained to them that connection drops after few minutes.. and also the phone line is not clear. they said they will resolve it. but i am still facing the same problem.. registered my complaint on 198 so many times.. but no use. only reason we are using bsnl is because of its good broadband plans.. but its services are worst. our bsnl no.[protected] add-- new goods shed road, 5th cross. Belgaum, karnataka pin- 590001.

Hi there, My name is Om Ji Srivastava. I live in Allahabad UP East. My mobile number is +91-[protected] From the day one I am facing the network issue. I have even tried to connect the connect care but I didn't get any help from their side. And now since last two days there is no network in my phone. I can not even connect my mobile data to use the internet facility. It is my humble request, can you please help me out. I shall be very thankful to you for this act of kindness. Thank You Om Ji Srivastava [protected]

i paid 5000rs for 1470rs internet connection as advance on around 8th may.they said i will get connection in 4 days.but till now i didnt get connecctioon and when contacted they are not replying to my calls and sometimes they are talking carelessly, disrespectfully.

For past few days I am getting my internet speed of 20kBps in which I am supposed to get at least of 2Mbps.. I ve called Bsnl Cc 1502. 3 of the staff attend my call and said to wait until they get the information that I needed .. but I was in hold for very long time .. they are gone.. Near by BSNL centre, they're not helping me regarding the issue .. Solve the problem as soon as possible without further delay .. because I'm using the data card for past one year .. My bsnl data card no - [protected] Plan - Evdo ul 750 Alternative contact number - [protected].. I needed to complete the process as soon as fast..

Hello sir my name i suman dash from west Bengal, dist- west medinipur, Gopiballavpur My lend-line still dead 2012. I am going to every where but did not responds any one.My land- line no is[protected]. Main telephone exchange is Jhargram. i want to start my land-line immediately. they can send me phone bill every month.i pay every time. but they could not solved my problem. Mobile- [protected]

I had recharged for Rs 200 on 8/5/15 on my mobile number [protected].I was shocked to find my balance to drop down to rs 15 as of today(18/5/15).I tried calling on 1503 to ask them if any plan has been activated but no such option was available to speak to the customer care representative.I am truly disappointed with the service from bsnl and would like to voice my complaints here!

helo sir, gram panchayat sunwani gopal dist.& teh.- dewas {m.p} LAND LINE NO- [protected] me broadband & landline connection is dead from two months . jiski sikayat bsnl sdo dewas ko bar bar di ja chuki hai.par aaj dinank tak koi bhee karyawahee nahi ki gayi hai.shri maan se nivedan hai ki problem ka parmanantaiy solution kare.jiske karan gram panchayat sunwani gopal ke shasakiy karyo ko karne me badhaye aarahi hai . LANDLINE NO- [protected] THANK U SIR

Sir/Madam, We are living near Ottoor junction in Varkala Taluk limits of Trivandrum disrtrict.The BSNL tower covering this area is from Manamboor Naalumukku Jn, which is almost a kilometer away.Six moths back it was found that the signal strength at Ottoor and nearby areas is fluctuating from nil condition to two or three bits.The matter was brought to the concerned BSNL officers(AEs) and they informed that the reason is due to a faulty antina pointing to Ottoor area, on the Manaboor Jn Tower.They assured as o[censored]ninterrupted service within few days, even without accepting a written complaint from the public in this matter.Now also the problem continues, worse than ever.If this be the case we(the villagers) have no other option other than quitting all these connections for ever.Please do the needful. Krishnakumar S

Sir/Madam, This is to inform with utter frustration that I am not able to get a continuous net availability for the last 3 months.(No:[protected] For 6 pm to 10 pm not is completely unavailable. Rest of the time it comes and goes. We have called BSNL office for around 20 times. Nearly 7 times they came here to check after checking here and there they say problem is not here and not from there and it is in the line. Still they are not doing anything.We are paying the bill of more than 700 for the last three months. Pleas do the needful.

I had paid all the dues and requested them to cancel my land line and broadband connection in the month of February 2015. They told it will be done in few days. I received a bill for the month of Feb and march 2015, now they have sent a letter stating that i have to pay Rs 1162 to continue using my broadband and landline services

Sir/Madam, Last month i got 3G data usage bill 10, 700. I came to the BSNL office twice. Accounts officer showed usage of around 8000 on April 23rd, 24th 2015. I haven't used the 3G SIM all at that time. Can you please help in the validty of this abnormal bill. I have been using the 3D cell for data usage and the bill used to be around 150/- to 300/- for the past 3 years. Officer informed that i was notified message. But i was using the 3G broadband adapter, hence i didn't recieve any messages. My 3G cell number is [protected] and account number is[protected] Can u please help in resolving the issue. My mobile number where i can be contacted is [protected]. Thanks, Phani

evdo service is very pathetic at jorhat, tower is just within a km and told by bsnl personnel that speed is good in this area, but customer care phone is not picked, i have seen the receiver was kept in busy mode. who will listen to us for loss of our money

My land line no:[protected] is in complaint more than 3months.I really inform the exchange as in the same time ( Manapally Exchange[protected].But, no action taken against my complaint on my number[protected].But, still no action taken against my complaint.So please taken necessary action on my land line number[protected] Your faithfully Mohanan .R Souparnika Pavumba (N) P.O Karunagapally

Dear bsnl my iinternet and telephone is not working from 7am to 9pm ..i already complaint to bsnl customer care... they registered my complaint but no action have been taken..please do something i am in dire need of internet right now.. My complaint docket no _ [protected] My telephone no _[protected]

I have lost my sim card no.[protected] registered in my name i.e. Deepraj Phondekar r.o H.No.LIG 240 Housing Board Gogal, Margao Goa 403601 so i wish to deactivate the same at your ealiest. kindly do the needful and inform me accordingly on [protected]@gmail.com Thanking you, regards Deepraj phondekar

I have made a complaint on 14.05.15 regarding quick recharge of Bsnl mob No.[protected] for rs.135 on 08.05.15. Some body from [protected] asking my credit card details including CVC number. I doubted and did not tell my CVC to the person calling details. Kindly confirm on my e mail that the person was a genuine one or fraud, so that I may take suitable legal action against all concern. M Ali khan

I have recharged mobile [protected] for STV of rs.135 on 08.05.15. Bill desk informed transaction failed but my amount was debited from central bank of India credit card. Kindly refund my amount otherwise I have to move to consumer court. M.A.KHAN ALIGARH [protected] musarratali.[protected]@yahoo.com

On payment of bill through online payment portal for my mobile no.[protected], the amount of Rs.572/- was debited from my account, but the official website of BSNL shows no response from Bank and the amount was not taken into my mobile account. Again I have to pay for the same and I have done that also. Often this problem persist in BSNL. Please go through this matter and refund my money. Thanks

My land phone no [protected] is in complaint more than one month.I already informed to the exchange as the same time and emailed to the compliant cell as well.But no action taken against my complaint.so please take necessary action on my request... I hope you will consider this complaint as most top priority... thanking you...yours faithfully P Narayanan Nair Thazhathu Kulakkada.