Bharat Sanchar Nigam [BSNL] Complaints & Reviews

http://selfcare.edc.bsnl.co.in/selfcare/start.swe#SWEApplet1 where I.entered my User ID (rpandey69) and password, but it surprisingly says:The password you have entered is not correct. Please enter your password again.(SBL-DAT-00569)at http://selfcare.edc.bsnl.co.in/selfcare/start.swe#SWEApplet1I repeated the process several times but got the same result!

My name is M.Eralingappa . My BSNL land number is[protected]. I request you to kindly deactivate all BSNL HUNGAMA services immediately. I had already submitted my complaints two times in February 2015. Service was activated without my consent and when i approached BSNL customer care with same complaint they gave me contact number for deactivation of service. calls made to that number is ending abruptly within 10-15 second without me registering my complaint. Now iam forced to pay for services which i didnt opt for or services i was not made aware of. Kindly take necessary action. [protected]@gmail.com

hi this is sudhir my mobile no [protected] i recharged through bsnl online two times amount debited in my card, but not recharge, when the amount credit to my account, but till my amount not credited to my bank, transcation id is TXT[protected], 11/03/15, and another transation id is TXT[protected], 5/03/15.PZ GIVE ME DETAILS THANKU

To CGM, Orissa Telecom Circle and Customercare of MobikwikDear Sir, On 04.03.2015 I recharged the mobile number of my Wife through Mobikwik(online). The mobile number was [protected] and amount of recharge was Rs 100/=. On recharge I noted that amount has been deducted from my bank account and no talk value got credited to the number [protected]. Immediately I contacted the Mobiwik customer care but they replied that from their end recharge was successful. They asked me to contact the operator’s customer care with operator reference ID: [protected] (for Mobikwik Transaction ID: [protected]) . Accordingly I contacted the customer care of BSNL from that number [protected]. The customer care team told me to wait some time. In the mean time I contact the customer care team almost thousand and one times, but every time that same message is being thrown to me “Please wait for some more time, presently we have no information about this recharge.” What is this? Does BSNL think that it is best of its kind in India? What is the utility of giving so many advertisements in the market (after spending huge amount of money) if the existing customers are not getting satisfied? Almost Almost 6 days are over, but I did not get any talk value against that number. If this is the case how the customer would rely on BSNL system. I thought of writing my complaint to customers’ forum and different social network sites, but before that I thought it would have been better if I approach BSNL authority first. Hope BSNL authority will look into this matter and will take the necessary measures accordingly so that I get that talk value or the amount in form of refund.I will request both BSNL authority as well as Mobikwik Team to look into this matter so that I get my refund back or the corresponding talkvalue for the said mobile number.For your convinience I attached the copy of the email received from the desk of MobikwikRegardsDr Indrajit ChakrabortyM:[protected]

MY LANDLINE NO:[protected] PL DEACTIVATE HUNGAMA MUSIC ON DEMAND, HUNGAMA GAMES ON DEMAND & HUNGAMAMOVIES-HUMOV. WHICH WE HAVE NEVER ACTIVATED WE ARE UNNECESSARILY CHARGED FOR NO FAULT OF OURS. PL DEACTIVATE IMMEDIATELY OR SHOW US THE WAY THANKING YOU, SUSAMA BEHERA

Res Sir, My Land Line is not working also Brod band not working no DSl from last 06 days. I have told to operatar every day. Ihave also told to Manager of Degloor Branch- I details are as follows Shashikant Bhanudasrao Degloorkar A/P. Mukramabad Dist. Nanded L. L. No[protected] Maharashtra

Dear sir..anyone calling me on my this no.[protected]..calling again and again I dont know about caller that who Is calling me.that person give only missed call from [protected], [protected], [protected]...and when m trying to call on these numbers the ans. That no. Not rechable, no.not correct pls check the no. U have dialled.m so irritated from these missed callers.pls check out about these no. N pls sort out my problem. N give me a response soon...thnx.

Dear sir my name is shaik mahammad ali .atmakur town.nellore(dt)bsnl mobile no-[protected] .[protected]morning 9:30am iam recharge by my state bank freedom to mobile 150/-transection id-[protected] C6(0) so my money is not found my mobile.i will talk the castamar care not respanse.iam so distrub lose of time

I have been a BSNL Customer for long and utilizing the BBH Combo ULD 945. It was alright and I had no problem till January 2015. However, the real problem had started from February, 2015, when the BSNL resorted to the unwanted and forcible imposition of the Hungama Services On Demand such as Music, Movies and Games upon me. I don’t understand the term “On Demand.” Should it not be in writing? Does this term be legally acceptable? It certainly attracts the provisions of IPC and CP Act I will approach the account department to submit a written complaint at Bajirao Road, Pune. I have called the hungama helpline and deactivate the forced services.My complaint is for the charges for Feb and March to date. Regards, Pushkar [protected]

Hello.. i tried to recharge my bsnl number [protected] via bsnl online portal.. but failed and cash deducted from my account... i know about the refund and all. but the problem is that, my transaction is showing as success .. The amount was 135. and transaction ID is TXE[protected] Thank you..

Bsnl mobile number [protected], In which i have activAtEd gprs service pakage last week, bsnl Has deactivaTeD my internet seRvice itself before the daTe of expiry oF my internet pack activation. aNd also i dont hAve any internet services for my mobile number by bsnl now.

Dear, Broadband service is down since 22nd Feb 15 and 3 complaints are lodged through customer support and in regional office . Yet the services are not up . We are assured daily that technician will fix the issue in follow up calls but in vain. No[protected] Still there is no provision in billing statement to exclude downtime window.

Dear Sir, My Landline cum broadband connection is not working since last four months. i have made multiple complaints and always getting a reply like "call to this number", " call to that number". i am really fed up with this kind of service. this is the worst kind of customer relation i have seen in my life. I am getting the Bill Every month regularly without fail with an added amount without even using the service. this is ridiculous. Please look into the matter and do the needful. i will be very greatful to you. and one more thing i am not going to pay for the period for which i havn't got any service. this is for your reference and further action. thanks & Regads, a very upset and disappointed customer Mr. M B Soni +91-[protected] +91-[protected]

This side Ramesh Rani from Moga Punjab my Bsnl broadband who's is working on [protected] .. And m using internet on it from last 5 year n paying around 900 monthly . This connection is not working from last six days . already complaint 15 time around .. Even my son visit there 5 time they are not able to resolve this problem even they are making exude n blaming each other . No one taking responsibility for this problem day before yesterday I talk with SDO dilbagh Singh and he also not able to solve the problem n also blaming there technical Dipartment then SDO dilbagh singh provided me another contact num to make complain again that is[protected] contact num of SDM I don't know the name of the person SDM said he will consider n today we will resolve this prob but in evening I went to again in office before 5 PM around 4:45 then I call to SDM that still my problem is not resolve and no one taking responsibility what I should do I said please disconnect my connection I don't wana continue with this poor service n where no one taking responsibility every one making exude n blaming other even there is on senior in tech Dipartment. Mis Gurpreet someone told me talk with her after few time he check status n said he will solve the problem another person which is sitting there n he said Plz wait for one more day but again same then that SDM gave me another contact num of mam Shiva num is[protected] then I call to her she said now m not on duty Plz come another day m totally fedup with these government servant.. Today 7march connection not working from 1 March Today also I call to SDO SDM n Miss Shiva every doing rubbish again and making exuse no one sending executive at home tottely Fedup with Bsnl Please help n reply as soon as possible My contact [protected] [protected]

Dear Sir my mobile number is [protected], , , [protected]..I belong to village kanwari (Hisar, Haryana). From last five days, there is no network coverage of bsnl in my area and because of this we are facing great problems from last five day..every month netwrk coverage is totally missing atleast for 7 days and nobody is listening to our complaints..we called the nodal officer as well as the concerned authority of this area but no solution is there for our problem.now they people stop responding to our calls even..kindly look into the matter and solve our problem of bad network coverage of bsnl. Thanks Regards, Pooja Jakhar VPO- KANWARI DISTRICT- HISAR HARYANA 125037

Dear Sir my mobile number is [protected]..I belong to village kanwari (Hisar, Haryana). From last five days, there is no network coverage of bsnl in my area and because of this we are facing great problems from last five day..every month netwrk coverage is totally missing atleast for 7 days and nobody is listening to our complaints..we called the nodal officer as well as the concerned authority of this area but no solution is there for our problem.now they people stop responding to our calls even..kindly look into the matter and solve our problem of bad network coverage of bsnl. Thanks Regards, Pooja Jakhar VPO- KANWARI DISTRICT- HISAR HARYANA 125037

i am a bsnl user and use its broadband connection my phone no, is [protected]. now a days i am having issue with this connection it gives me bad pings like 350ms and above but previous it give me under 150 ms to singapore server please fix this fast. and improve my routing to singapore server.

I am using bsnl Wi-Max(NB[protected] from last 2 years and I pay bill through bsnl portal in due time. This month (02/2015) I have checked my account several times till due(21/02/2015) date and even after due date of paying bill and found no bill issued till 05/03/2015. But when I checked my account on 06/03/2015 I found that they billed me with 2% fine. This is ridiculus! perhaps rule have changed, for their mistake customer will be penalized. I want to know how I am responsible for this 2% penalty.

I have recharged my mobile with Rs. 69 for free incoming calls while roaming. My mobile is of West Bengal circle and I recharged it while I am in Bihar circle. It is showing that the recharge is successful. But still I am getting charged for every incoming call. I also didn't get the money as balance. Where did the money go?

Sir My bsnl land line[protected] is not working for last two days. I have lodged a complain with your office. But till now the service could not be resumed. The location address is as mentioned below. Nilima Ghose At- Bachra Patna Po- Jatni Dist- Khurda State- Odissa. PIN-752050 My mob no [protected], [protected] Kindly redress the same at your earliest WITH HUMBLE REQUEST