Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Dear Sir, My Landline cum broadband connection is not working since last four months. i have made multiple complaints and always getting a reply like "call to this number", " call to that number". i am really fed up with this kind of service. this is the worst kind of customer relation i have seen in my life. I am getting the Bill Every month regularly without fail with an added amount without even using the service. this is ridiculous. Please look into the matter and do the needful. i will be very greatful to you. and one more thing i am not going to pay for the period for which i havn't got any service. this is for your reference and further action. thanks & Regads, a very upset and disappointed customer Mr. M B Soni +91-[protected] +91-[protected]

This side Ramesh Rani from Moga Punjab my Bsnl broadband who's is working on [protected] .. And m using internet on it from last 5 year n paying around 900 monthly . This connection is not working from last six days . already complaint 15 time around .. Even my son visit there 5 time they are not able to resolve this problem even they are making exude n blaming each other . No one taking responsibility for this problem day before yesterday I talk with SDO dilbagh Singh and he also not able to solve the problem n also blaming there technical Dipartment then SDO dilbagh singh provided me another contact num to make complain again that is[protected] contact num of SDM I don't know the name of the person SDM said he will consider n today we will resolve this prob but in evening I went to again in office before 5 PM around 4:45 then I call to SDM that still my problem is not resolve and no one taking responsibility what I should do I said please disconnect my connection I don't wana continue with this poor service n where no one taking responsibility every one making exude n blaming other even there is on senior in tech Dipartment. Mis Gurpreet someone told me talk with her after few time he check status n said he will solve the problem another person which is sitting there n he said Plz wait for one more day but again same then that SDM gave me another contact num of mam Shiva num is[protected] then I call to her she said now m not on duty Plz come another day m totally fedup with these government servant.. Today 7march connection not working from 1 March Today also I call to SDO SDM n Miss Shiva every doing rubbish again and making exuse no one sending executive at home tottely Fedup with Bsnl Please help n reply as soon as possible My contact [protected] [protected]

Dear Sir my mobile number is [protected], , , [protected]..I belong to village kanwari (Hisar, Haryana). From last five days, there is no network coverage of bsnl in my area and because of this we are facing great problems from last five day..every month netwrk coverage is totally missing atleast for 7 days and nobody is listening to our complaints..we called the nodal officer as well as the concerned authority of this area but no solution is there for our problem.now they people stop responding to our calls even..kindly look into the matter and solve our problem of bad network coverage of bsnl. Thanks Regards, Pooja Jakhar VPO- KANWARI DISTRICT- HISAR HARYANA 125037

Dear Sir my mobile number is [protected]..I belong to village kanwari (Hisar, Haryana). From last five days, there is no network coverage of bsnl in my area and because of this we are facing great problems from last five day..every month netwrk coverage is totally missing atleast for 7 days and nobody is listening to our complaints..we called the nodal officer as well as the concerned authority of this area but no solution is there for our problem.now they people stop responding to our calls even..kindly look into the matter and solve our problem of bad network coverage of bsnl. Thanks Regards, Pooja Jakhar VPO- KANWARI DISTRICT- HISAR HARYANA 125037

i am a bsnl user and use its broadband connection my phone no, is [protected]. now a days i am having issue with this connection it gives me bad pings like 350ms and above but previous it give me under 150 ms to singapore server please fix this fast. and improve my routing to singapore server.

I am using bsnl Wi-Max(NB[protected] from last 2 years and I pay bill through bsnl portal in due time. This month (02/2015) I have checked my account several times till due(21/02/2015) date and even after due date of paying bill and found no bill issued till 05/03/2015. But when I checked my account on 06/03/2015 I found that they billed me with 2% fine. This is ridiculus! perhaps rule have changed, for their mistake customer will be penalized. I want to know how I am responsible for this 2% penalty.

I have recharged my mobile with Rs. 69 for free incoming calls while roaming. My mobile is of West Bengal circle and I recharged it while I am in Bihar circle. It is showing that the recharge is successful. But still I am getting charged for every incoming call. I also didn't get the money as balance. Where did the money go?

Sir My bsnl land line[protected] is not working for last two days. I have lodged a complain with your office. But till now the service could not be resumed. The location address is as mentioned below. Nilima Ghose At- Bachra Patna Po- Jatni Dist- Khurda State- Odissa. PIN-752050 My mob no [protected], [protected] Kindly redress the same at your earliest WITH HUMBLE REQUEST

Dear Sir, I am very sad to tell you that the wimax connection no [protected]@bsnl.in (Account No.:[protected] had been disconnected almost one year ago and the CPE modem and other devices supplied to me were returned to the concerned department. Since the disconnection of the service, I made so many refund requests through mail and in person. But no action has been taken so far. An amount of Rs.1070 is to be refunded to me. Till I am getting inovice via email. Kindly take necessary steps to refund the same by cheque or DD. I will be thankful for the favour Thanking you, SALEEJMON P A PATTACHIRAYIL MUHAMMA P O ALAPPUZHA KERALA PIN 688525 MOB: [protected] saleej.[protected]@gmail.com

Self made on line complaint regarding my land line phone.[protected] on 03.03.15(docket no.[protected] So far no body attended the complaint.But surprisingly on 05.03.15, I got SMS that my complaint has been resolved. It is very unfortunate that without attending the complaint, the online complaint is being closed by the BSNL. Pl do the needful to attend my telephone complaint.

I have complained so many time in BSNL OFFICE and booked in 1500 also but still now there is no permanent resolution. Daily i have complaint on that. the BSNL officers are said it will done tomorrow * DSL lamp blinking so this is not a broadband problem * line is clear so this is not LINE problem as per they talk: i have changed three 3 modems still now Always i am getting "Limited Access" Error & ten time disconnect Please clear this is ASAP.

My Broadband (telephone no. [protected]) billing amount was Rs. 1, 567.07 for July, 2014. I was using BB Home Combo 500 and was deposited annual charges earlier. They've changed the free night usage plan to charged night plan from 08.07.14 as per newspaper report or through email. How can they charged for the same for 01.07.14 to 08.07.14? I've submitted applications to the AOTR Serampore on 10.09.14 and on 30.10.14, but no solution was provided. I've sent email to the CMD, BSNL regarding this on 14.10.14, but no solution was provided.

Regards,

Nanda Dulal Chowdhury
[protected]

Hi, I have understand that BSNL has come with new FTTH broadband plans for home users in Bangalore and I have submitted the same request to change my current plan to FTTH BB - FIBRO BBG ULD 1045 CS17 plan. I have submitted this request on 12/01/2015 and have not seen any update yet. I have called the BSNL local office, but i have got a weird request saying that I need to find 50 people requesting for same connection from my apartment. I am seriously confused why BSNL has introduced these new plans for users in Bangalore, if they are not ready to do their duty. Please help me to resolve this issue. Thanks Bensi Bose T C

I recharged a bsnl mobile of amount Rs300(topup) but I cant get full talk time(only Rs264), when I talk to coustmer care mr dharmendra(senier executive), he only say sorry for inconvenience... sir I request to consumer officer plz take some action anr refund my left money my mob no-[protected]

Please block my sim. My phone number [protected]. I have lost my mobile and the sim is still active& thief is still making calls, when i call at my no:, i got call waiting. please do the needfull and kindly send a confirmation mail back to me to the above email id.Sim is of Chattisgarh, Dist- durg, i came Guwahati to visit. Thanks, Simon

Dear Sir I am abhijit Dhara, Mob No.[protected], presently residence WBPDCL Township, Sagardghi, Murshidabad. I am look that past 05 days to still now no bsnlnet service available in this region. My net balance now1151.6 MB validity 13.03.15 in this situation not use my net balance and net balance validity reduce. in this situation i will request to you my net balance validity extended or same amount to return to my main balance. Please solve the problem as soon as possible. Thanking you. ABHIJIT DHARA

mahodaya, hamare mohalle me 3g aur 2g signal me choohe billi ka khel 24 ghante rahta hai. mobile is kamre me to 2g bahar aaya to phir 3g. aap 4g ki baatein kar rahe hain magar pahle apni 3g signal ki vyavastha to sudharen. mahan krapa hogi.. dhanyawaad

Hi, I paid the BSNL monthly bill through http://portal.bsnl.in for the amount of Rs1883.00 today(28-Feb-2015) with in last one hour (9am-10am). The amount was debited from my credit card but the same has not been credit to BSNL. I got the following error ( URL:https://www.tpsl-india.in/PaymentGateway/ErrorHdfcCreditCardBank.jsp Error: Payment Gateway Error:This error has occured for the following reason : null) Please credit the amount to my BSNL no.

Hi,

I am Guruvidya N holding BSNLBroadband LAN # [protected] for about 5 years and have a query or concern to be raised to you.

I have paid my Jan 2015 billoutstanding bill amount of Rs.534.00 twice this month.
- First time through Net banking from HDFC bank on09-Feb-2015 and
- Second time also through direct payment fromHDFC bank through Utility bill services yesterday (24-Feb-2015)
...

I have registered my complaint regarding not working of my
Bsnl land line no[protected] and broad band on 20 feb 2015.
My complaint registration no. Is [protected].
I had also done emails regarding this on yesterday 25 feb 2015.

But till date my complaint is not solved by bsnl officers.