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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Apr 17, 2024
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Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 377

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G
ghosaldhiman
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dead phone, Landline connection

Address:Kolkata, West Bengal

My BSNL land line number[protected] is dead for one week and I have already raised complain for that (Docet id - [protected]). After this I have got an SMS from customer care with the Name.contact number ( Nirmal Pal - Mobile No - [protected]) who will be looking after the connection issue. But I have called him hundreds of times but he did not respond and even picking up his phone.This is really disappointing and BSNL connection is the...
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S
ss chandel
from Bengaluru, Karnataka
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deactivated tune

Address:Panchkula, Haryana

Dear Sir /Madam I am user bsnl pri paider. My mobile no is [protected]. After some days a bsnl ring tune is activated on my mobile and now am deactivated this ring tune .Plz as soon as (At this time) my ring tune deactivate. But not deactivated yesterday my ring tune I am close the connection of bsnl . Bsnl service is very bad. Customer care is not reply . I am using the 1503, 123,[protected] not reply any no. so Plz My Bsnl Ring tune...
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A
Adarsh Ashokan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delaying New Landline and Broadband Connection

Address:Kollam, Kerala

Sir I am Adarsh Ashokan working in Qatar. My family is residing at Agasthyacode, Anchal, Kollam Dist., Kerala, During my leave in September 2013 I submited an Application at Anchal BSNL Office for New Broad Band Connection, the officer told me there is some cable problem in my Area so please apply after 3 months. Thus my wife submitted an Application again in December. They allotted only Land Line Number [protected]. But till this date...
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I
Ivatury Sivakumar
from Hyderabad, Telangana
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Online Double payment for the landline 08645-256422 through online BSNL Portal

Address:Hyderabad, Andhra Pradesh

Dear Sir, I have registered a A/c my self for payments of my BSNL telephone number[protected] through debit card payment service of Andhra Bank. My/Father's BSNL Land Line account number is [protected]. I had made a payment of Rs 263/- on 01 Sep 2014 for the payment of Aug., 2014 bill number[protected] through my direct debit service through Visa debit Card of Andhra bank. 1st Receipt No is[protected] But payment was not reflected,...
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P
paramesh2085
from Chennai, Tamil Nadu
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Main balance debited

Address:Hyderabad, Andhra Pradesh

I have recharged my mobile number [protected] with net balance 561 rupees at that time i have main balance 200 rupees on 20.08.2014. I used net money debited from main account not from net balance. I asked to BSNL customer care. They didnot give the proper response....
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T
Tirthankar Dutta
from Kolkata, West Bengal
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Terrible experience

Address:East Singhbhum, Jharkhand

Every time I try to unsubscribe my BSNL Value Added Services from my phone, it doesn't work it doesn't event says sms sent it always says couldn't send that means they have putting the door open for entry which they are forcefully making everyone subscription by fraud ways and keeping the doors close of exit which means another fraud ways... Its really Irritating, annoying......
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A
Anurag22
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Land LINe 01722640889 is Dead

Address:Chandigarh, Chandigarh

Recently got LL[protected] from sector 34 D Chandigarh BSNL office. The LL didn't functioned for a week despite my approaching many officials. A Line man came and rectified the line problem. The phone worked for 10 days and it is again dead. Is it a systemic problem? That lines get snapped off regularly, with my previous experience of getting new connection activated I have blaek hope of getting my connection alive. I have registered a...
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K
komal94
from Chennai, Tamil Nadu
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Transaction failed a lot many times, no refund

Address:Aurangabad, Maharashtra

Hi, Im a BSNL pre paid mobile user.I had many transaction issues and no refund for last 4-5 months. Whenever im trying to contact BSNL costumer care, they launch a complaint n nothing happens after that. I have almost 500 to 600 rupees due. they are still not helping me out. Need someone to take a strict action against BSNL....
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S
saraiah Jujjuru
from Hyderabad, Telangana
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recharge amount is deducted from my bank account but not added to my account

I have recharged online money deducted from my bank account SBH. Transaction receipt no TXT[protected] Rs.55/- generated and vide BT.CTOPUP ref. no.[protected] for Rs.20/- . sms received. But the same is not added to my mobile account....
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M
mat.luke
from Bengaluru, Karnataka
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Telephone-landline dead

Address:Bangalore, Karnataka

For nearly two weeks my BSNL landline phone is dead and I have raised several complaints. No one has yet attended to it. It is really a terrible situation. How long should I wait for my connection to be sorted out?
would you please help me to get my connection rectified.

My Phone no[protected]

First Complaint No- KRK/CO/2014/5545

Second complaint docket no[protected]

Please...
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P
PRIYATOSH1
from Ranchi, Jharkhand
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Deactivate voice chat facilities from mobile no. 9433076920

Address:Kolkata, West Bengal

could not be deactivated voice chat - BSNL

I want to deactivate voicechating - my mobile no [protected], while trying to call12630035 not able to do the same - its going to chating customer.Please deactive the Voice Chat Facility from my Mobile No.

P.Kanungo...
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V
viral_2010
from Anand, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrongly Charged - Changed Broadband plan without Intimation

Address:Navsari, Gujarat

Dear Sir, I have using broadband from last six years. I have received bill which is Rs. 3377.31 for the month of July 2014, where BSNL has charged data usage include with night (2 am to 8 am) usage which was free previously (As per combo plan). They didn't send me bill for the month of June 2014 then also I have paid that bill by online. I have talked with their executive on[protected] regarding my bill for the month of July 2014 and...
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Address:Bangalore, Karnataka

hi i have paid my BSNL bill through your service on 30th May. My transaction reference no is POS[protected] Billdesk.com_Billpay SBI PG. but the BSNL office claimed they dint receive the amount or updated .but my account has been debited with RS 758....
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G
gdutt
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Broadband data plan revised without any intimation and huge bill amount needed to be paid.

Address:Kolkata, West Bengal

Dear Sir / Madam, This is to inform you about my grievance that we have been charged with a HUGE BB bill amount of INR 18, 268 for two months i.e : INR 9865 (for July 2014) and INR 8403 (unbilled bill amt for August 2014), as I have been charged on night charges which was previously free in my Bill Plan BBGCNT 500. (night unlimited plan 2am - 8am) I had no e-mail mapped to my bsnl account and I received NO intimation in terms of a...
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S
srisri5
from Hubli, Karnataka
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Bsnl land phone is not working 08621-229152

Address:Nellore, Andhra Pradesh

Sir,

My BSNL Land line phone is not working[protected] since 4 months. I complained so many times on online and personally about this issue to LINEMANS, AE, DE, but the phone is not working till today. When I complained the issue to BSNL officials they are telling we can solve your problem within one day and they are closing the complaint without solving it.
Also I am getting every month phone bill, even the phone...
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P
princeeswar9
from Hyderabad, Telangana
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Lost my mobile

Respected sir; My BSNL PREPAID SIM card is lost on day 25/08/2014. Please Sir Replacement My card. I have lost my Mobile phone which has the BSNL Prepaid connection. Request you to kindly deactivate the SIM Card to avoid misuse of my mobile number [protected] Please trace out the thief... Regards Eswar...
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R
Rohit369
from Jammu, Jammu and Kashmir
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regarding landline new connection

Address:Jammu, Jammu and Kashmir

hello sir i have applied for a fresh landline connection for my industrial unit from last more than one month in the name of M/s Tawi Digi Tech at Channi Rama, Jammu (Behind Tawi Filling Station & Opposite Hotel Ritz) as i have deposited all documents & related Fees before 01 Month back, but stil there is nobody who approached me regarding that... is this the way to give quality service to people... my contact no. is [protected]. hoping...
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S
swap2020
from Pune, Maharashtra
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bsnl landline not working since 2 weeks

Address:Thane, Maharashtra

My bsnl landline phone is totally dead since last 2 weeks. And i complained in bsnl for that issue. After that i called 3 times for the status of my complaint. Still my complaint not resolved by the company. My complaint docket id is [protected]. Bsnl phone no[protected] Kulgaon badlapur pin 421503 Thane district....
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B
biju1976
from Srikakulam, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

charging without subscription

Address:Krishna, Andhra Pradesh

my pre paid mobile no: is [protected] last month i got a message from BT-65900 to find part time jobs & i replied SUBJOBS3 to 59000 since then i m getting messages weekly that i have subscribed for S P Balasubramanyam songs from BT-SDPTRY and RS 30 is being deducted from my account This happened 3 times and i ve lost RS 90 till today...
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S
sumanruman
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online purchase of penta t-pad is703c

Address:Kolkata, West Bengal

I have purchased a BSNL Tablet (Penta
T-PAD IS703C, SN: [protected]) [A product
by BSNL (Bharat
Sanchar Nigam Limited) on collaboration with Noida-based
company Pental Technologies Pvt ltd, Address - E-33, Sector-63, Noida-201301, U.P, India] on[protected] through ­­Snap Deal (Online market) and
have gifted it to my mother-in-law. The cost of the product was Rs. 4179. Since
when I have...
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