Bharat Sanchar Nigam [BSNL] Complaints & Reviews

17th August 2014, Siliguri, West Bengal 3g network continuously fluctuating by 2g & 3g, happening last one moth, facing lot of problems running Internet as well as vedeocalling at 3g network ie we are not getting 3g facility since long time but we are paying for that. Pradip Karmakar Siliguri, Deshbandhu Para South....

Sir, Rs.123.13 + service charges were forcefully added in my a/c [protected] and customer id [protected] in bill no[protected] dated[protected] without intimation to my mail id.As i do not want " hungama ", it should be immediately deactivated and the above amount should be refunded to me. Failure of immediate action will lose precious customer. with thanks....

sir, myself Merlin rose, my land line number is[protected], Iam a bsnl broadband user.This week i got my telephone bill, they have charged an extra amount for bsnl hungama service...iam not at all using that site.so please kindly deactivate all of my bsnl hungama services...

Sir,
It come to my knowledge that BSNL CellOne forget that BSNL is a Central Government organization and unable to maintain its standerization, so my various appealing that some SMS sender such as bv 657777 &BS651000still sending a lot o[censored]nwanted SMS to my both mobile phone daily. so i like to request you to close immediately sending of such SMS to my phone.

Thanks with best regard
M.K.BORAH
DIGBOI...

We are Consults Particular BSNL Office (khagithalapenta) .We asking about Land phone and Board Band Connection Point are Available or Not. But they are says is not working Points. We are not given New Connection. We are Phasing Lot of Problem with Land phone Connection. They say irregular response. We are asking Land Phone Point not working, your not rectified that problem. No they Says. Once failure whole department didn’t response...

Dear sir,
My landline No[protected] has been dead from May 8th. 2013, and The broadband Money for which I have paid in


Dear sir,
My landline No[protected] has been dead from May 8th 2013 up till now -August 16th 2014. I have made several complaints to the various officers in Kadakhpada, and Kalao Talao in Kalyan, but all that they did was make me run from pillar to post. I have even tried writing...

I have been availing BSNL Broadband services for the last four years. My plan used to be BBG FN500. Without intimation from BSNL in any form - SMS, Email, phone call, about the change of plans from BBG FN500 to BBG CNT500 implemented from the 1st of July, I have been charged for night usage[protected] hrs) which used to be free previously and served with a heavy bill of amount Rs.4541/-. BSNL officials claim that they have sent SMS-es and...

The details of validity plans are not disclosed anywhere. My validity is going to finish in a day (16 Aug midnight). When I went to a shop for recharge of 80 rupees, he recharged but I did not receive the validity. Also, the shopkeeper's balance got deducted. So, I had to pay him 80 rupees without getting any validity. There is no notification about the plans from BSNL at any shop. How will the customer know is there's a change in plan?...

My Wimax No[protected] have User Id CB10044839 is not working Since June 12th . I have notify the issue to BSNL officers [ Mr.Malve & Mr.Golcha ] for many times but there is no response. My whole business is online and I am suffering a lot. Please help me about it. My payments are all clear....

My telephone number is[protected], i had been on the broadband plan of 500 combo offer which had free unlimited Internet during 02:00 hrs to 08:00 hrs but BSNL had stopped our 500 combo offer by june 2014 without informing us and gave us a huge bill for the month of july 2014 for which we already had a yearly payment done on 19th July 2014. BSNL is supposed to alert us about the change in plan or if they are stopping the plan.They havent...

Sir, I would like to remit advance amount for one year for my land connection bearing No.[protected]. When I contacted Telephone Exchange, Kaimanam, the Officer in Charge told me to give a request in black and white and the amount would be included in the next Telephone bill. It is not fare. On-line provision should have been provided to remit the advance amount. Now direct me whether without visiting the office, I can remit the amount...

My internet broadband connection (phone number 02114 – 270002 and customer id [protected]) was not working from 26th april 2014 to 17th may 2014. I had requested waiver in my bill for the service not provided... in writing to the manager of BSNL Lonavala on 3rd June 2014. And I was promised that the waiver would reflect in the bill of May 2014. However when I received the bill for month of May 2014 it did not reflect the promised waiver....

I am having broadband connection with Rs. 800 plan to my land line [protected]. The plan indicates broad band speed is up to 100mbps. It does not indicate what is the minimum assured speed. I am able to get max 0.3 mbps ~ 0.45 mbps at any point of time. Hence many times the net connection gets dis-connected. Please indicate the assured minimum broad band speed and to rectify the line to get at least 75% of the specified plan speed. ravneet pH:...

My telephone no.[protected].
I found from the bill that Rs.347 has been charged towards Bsnl hungama service, which I am not using at all.
I request you to kindly deavtivate the bsnl hungama service with immediate effect. I do not want to lose any money for the services that I am not availing.
P.Christopher
14.8.2014...

sir.i had recharged on[protected] for rs 1000 via online. i got credit and balance showed as 2580. then i did not browse on the same night.but i lost 750 debit from you.i have consulted the call center.they says the amount was debited is true.you may give a complaint in this portal. sir.i m using this mobile number since 2008 onwards.i have not complaint anything like this. 750 is a huge amount.you pla check from your server that i browsed...

dear sir, i was using this plan since last 2 yrs. but i was horrified by seeing the bill of july, 2014. they have removed free charge on night usage. kindly help me to have a waiver of night data charges for july bill and till 13th august charges. thank you...

Dear Sir,
In July2014 bill, local cellur charge recover Rs.58.80. Please refund to me due to Lo Kar Lo Baat Gj 199 plan
BSNL TO BSNL LANDLINE &BSNL LANDLINE TO BSNL MOBILE FREE. Please refund to me in next Aug2014 bill.. My landline No. is[protected]. please needfun in this matter....

sir I am using samsung galaxy s4 mini. I have a problem with the network I didnt get calls when i was in my village even though signals is there and when i try to call others a pop up will display (network not registered). i did registration on my mobile but some times it shows network not available. when i called to customer care not connecting and no one is responding correctly...

Dear sir, my laneline number[protected], my email id - [protected]@gmail.com and i have been charged with additional because of bsnl hungama offer .actually i didnt subscribe that plan but i don't know how that service is activated to my plan .i didnt used bsnl hungama, but i was charged .so please deactivate that service ....

Dear sir kindly i requested to you pl sir sadullah nagar utraula broadband net speed performance is very slow sadulla nagar exchange air condisner is not work before 1 year net speed is very bad plese solve this issu...