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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Apr 30, 2024
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Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 374

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M
medapati
from Calicut, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unsubscribe SDPTRY service, Fed up with service messages

Address:West Godavari, Andhra Pradesh

Dear Sir, A msg from BT-SDPTRY is sent to [protected] on 24th Aug 2014 unfortunaterly that link was opened by my kids and Rs 20/- was deducted at that time and weekly it will be automatically renewed and Rs.20/- is deducted .It was reported to 1503, 1909 and 155223 many times and they are telling that no service messages were activated to your mobile no and i complained at local bsnl cell centre Today 19.09.2014 a message has been received...
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K
kanthsklal
from Mahbubabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund for failed online recharge

Address:Kanyakumari, Tamil Nadu

Respected sir/ madam, Myself a BSNL customer ([protected]) tried an online recharge on 1st sept 2014 at 15:17:46 for Rs.200 through BSNL portal site via Debit card purchase. The site generated its transaction id asTXL[protected]. The amount gets debited from my a/c but recharging ended up failure. The site showing "Refund initiated" but still the amount is not credited.As per their notification in their website the amount should have refunded...
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S
Subash Karmoker
from Pinjaur, Haryana
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Block the SIM cards and Llock my mobile

Address:Bangalore, Karnataka

Sir, I have lost my Mobile phone today i.e.[protected] which has the BSNL Prepaid connection. Request you to kindly deactivate the SIM Cards to avoid misuse of my mobile number. My SIM Card Nos: [protected] & [protected] SONY-XPERIA TIPO-ST 21i2 IMEI #:[protected] Please block the SIM cards and also lock my mobile with the above mentioned IMEI Number. Regards, Subash Chandra Karmoker Alternate contact number:...
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A
Abhishek_Sharma2579
from Kapurthala, Punjab
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BSNL Landline dead since 5 sept 2014

Address:Amritsar, Punjab

I registered a complaint about telephone number [protected] with complaint number[protected]on 6 sept 2014 . It has not been resolved yet. I have called many times to the customer care but have not got any feedback and no action is taken to resolve it . Instead i got a message that the complaint has been resolved which has not been resolved actually . The company is not taking any action . Please look inti the matter and resolve the compaint...
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V
varunsawardeker
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay in giving BSNL Landline connection

Address:South Goa, Goa

I have applied for a BSNL land line connection last month for my office. The local BSNL office in Margao, Goa has informed me that they do not have cables to provide any new connections. I have also spoken to the Chief Engineer, BSNL in Panjim who is telling me the same thing. What is the Central Govt doing?...
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K
keshraj
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not getting connected to internet

Sir i had ported a number from vodafon to BSNL And having connection problem during internet connection i had registered a problem to care twice. but i am not getting my solution they giving me silly reasons that there is no comlaint noted having the docket number & We are having a wrong address etc. etc. I am tired of this If you are not able to solve this just say it i will port this number to vodafon again. i am not satisfied...
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A
anuragnijanandi
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Overcharged bill

Address:Sabarkantha, Gujarat

I had a broadband plan of Rs 630 per month. Before month they changed the plan without notifying me and have charged as per the different plan. What should I do to get relieved from these extra charges? I had complained them, but they haven't replied till.it has been month that i have made a complain....
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T
tpkad
from Chandigarh, Chandigarh
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Proper service

Address:Kaithal, Haryana

Hey, I am subscriber of BSNL land line phone bearing No.[protected] and this number is not working properly since last two months and the same is lying dead. No dial tone. I have made numerous telephonic / verbal complaints to concerned JE/SDE, but in vain. Each and every time they assured to resolve the problem and till date no step has been taken....
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P
Prabhu Appu
from Gurgaon, Haryana
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Landline connection is not disconnected even after gave the letter

Hi I was using BSNL Landline. But the service is not good in my resident area. So I asked them to disconnect the line. we intimated them lot of time but they haven't disconnected the line. But bill is still coming. Now they called and asked me to pay the bill. I told them i disconnected the line. They are not responding properly. My Landline number is[protected]. City : Coimbatore Area : Telungupalayam We gave lot of letters...
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G
g shankar
from Vijayawada, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BT-SDPTRY

Sir, A msg from bt-sdptry is sent weekly to [protected] and Rs.10/- is reduced.It was reported to 155223 many times.Today 17.09.2014 a message has been received with reduction of Rs.10/-.It is just like a day robbery.Would you please look into this so that it won`t continue hereafter.What should I do?If you don't, we will change the service provider...
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J . C Tewari
from Chakrata, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Broad band connection not functioning

Address:Jodhpur, Rajasthan

My land line no.is:.0291-27lodged My brod band wi-fi connection is out of seitrvice since last three weeks.I have complained throgh BSNL customer care service many times.Every time they give a complaint number and after 2-3 days a message comes from BSNL stating that the complaint has been resolved.On checking the connectivity I found always found that nothing has been resolved.My research fellows went BSNL office personally and lodged complaint.One...
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S
slash
from Delhi, Delhi
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Bill generated without any phone connection

Address:Bangalore, Karnataka

My name is Sandeep. I had requested for a land-line connection last month, so a BSNL representative came over and had me fill up the form and took Rs. 500 as the deposit. I told him that I need a telephone instrument and would like to have the same number that I had before (one year back). So far I haven't received any information about the telephone instrument and about the activation of land-line connection. But I got message on my mobile...
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R
Rhearosa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Shifting of Landline No. 0478-2571062

I had applied for shifting my above phone from Arathinkal, Cherthala to Cherthala exchange. The shifting order has been issued on 2nd August 2013. It is more than a year that the telephone is not yet shifted. Have approached Cherthala Telephone Exchange couple of times but nothing happened. I keep receiving bills. Please help me. Thanks Joseph John...
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P
pappu111
from Ambad, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BSNL - My plan was suddenly changed

Address:Sangrur, Punjab

I am a customer of bsnl wire line services since 5 years. I have subscribed broadband plan BBG FN HOME 500 COMBO monthly which gives 1.5 GB data in all time and night unlimited[protected] hours free. In July bill bsnl changed my plan BBG FN HOME 500 COMBO too BBG CNT COMBO 500 without intimation. They didn't notify me about this and charged for night hours.in July 2014 my usage charges was 296 rupees only and now in Aug 2014 its become 4804...
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A
anilmookkan
from Puducherry, Puducherry
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NON WORKING LAND LINE FOR PAST 4 MONTS OF NO.0485 2267072.

Address:Ernakulam, Kerala

Dear Sirs, I am Anilkumar M.K. S/O M.K. Kuttappan, is customer of BSNLfor many years under Maneed Telephone Exchange, my land line number is[protected]. We are facing the non working the land line connection from past 4-5 Months. We have already placed complaints many times to our telephone Exchange (Maneed Exchange) This is the continues problem faced by us for the past 2 year, 3 or 4 months disconnected and rectified by continues...
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J
jg1
from Delhi, Delhi
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Misbehaved with lady staff

Address:Gautam Buddh Nagar, Uttar Pradesh

I am a woman, working with BSNL at sector 24 exchange. I did my part of job as per protocol and instruction of my seniors. However, a junior gents staff shouted and misbehaved with me as I didn't do the task as per his instructions which was against the protocol....
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N
Nivas193
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Delay in Shifting Phone

Address:Bangalore, Karnataka

I have applied for shifting my land line connection to new address on 2nd September. But till now it is not done. Whenever I contacted the BSNL office, they replied it will be done in 2 days, but its not done yet. My land line number is 26482153...
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C
caamit2008
from Gurgaon, Haryana
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Excess billing towards monthly recurring charges

Address:Panipat, Haryana

Pl refer BSNL post paid Invoice No[protected] dated 13.09.2014 for Mobile No- [protected] for Acoount No[protected]. Monthly recurring charges has been billed as Rs 609.68, which is very higher. I was using Rs 225/- monthly plan and apply for change in plan from 225/- to 525/- on dated 06.09.2014. In any case, recurring charges cannot be billed as 609.68. it should be Rs 285/-. Please look in to and refund may please be granted for excess...
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S
Salil Nigam
from Mumbai, Maharashtra
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Re Activation of my prepaid number

Address:Bhopal, Madhya Pradesh

As I was out of India for last four months and unable to receive any communication regarding sim deactivation and was not able to recharge the mobile number. Therefore request you to please re activate my mobile number [protected] ( Madhya Pradesh, bhopal ) number....
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J
j_r_1
from Gurgaon, Haryana
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Name wrongly printed BSNL LANDLINE bill

Address:Bangalore, Karnataka

hello, My name is spandita sahu.same name having BSNL LANDLINE in my house but the telephone bill wrongly printed as SANU SPANDITA. so i want to change SANU SPANDITA to SAHU SPANDITA. so plz resolve this problem asap... Thanking You SPANDITA...
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