Bharat Sanchar Nigam [BSNL] Complaints & Reviews

I am a woman, working with BSNL at sector 24 exchange. I did my part of job as per protocol and instruction of my seniors. However, a junior gents staff shouted and misbehaved with me as I didn't do the task as per his instructions which was against the protocol.

I have applied for shifting my land line connection to new address on 2nd September. But till now it is not done. Whenever I contacted the BSNL office, they replied it will be done in 2 days, but its not done yet. My land line number is 26482153

Pl refer BSNL post paid Invoice No[protected] dated 13.09.2014 for Mobile No- [protected] for Acoount No[protected]. Monthly recurring charges has been billed as Rs 609.68, which is very higher. I was using Rs 225/- monthly plan and apply for change in plan from 225/- to 525/- on dated 06.09.2014. In any case, recurring charges cannot be billed as 609.68. it should be Rs 285/-. Please look in to and refund may please be granted for excess billing.

As I was out of India for last four months and unable to receive any communication regarding sim deactivation and was not able to recharge the mobile number. Therefore request you to please re activate my mobile number [protected] ( Madhya Pradesh, bhopal ) number.

hello, My name is spandita sahu.same name having BSNL LANDLINE in my house but the telephone bill wrongly printed as SANU SPANDITA. so i want to change SANU SPANDITA to SAHU SPANDITA. so plz resolve this problem asap... Thanking You SPANDITA

Sir, I had a mobile GSM connection of BSNL (Mob. no. [protected]) since 2006 which has been disconnected by the telecom company without giving prior notice or intimation. When I enquired about it the telecom officials said that they do not have the details and official papers regarding this number in their data base. Further they told to convert it into postpaid service in place of prepaid service to retain the same connection, which i declined to accept. This made me to take new connection of other company. However, now we are in great inconvenience to get important calls and SMS from friends, relatives, banks, LPG agencies and other service providers. It is due to the negligence and incompetency of the BSNL that we are suffering now. Mt contact no is [protected]

THE TXN HAS FAILED AND THE MONEY NOT REFUNDED TO MY ACCOUNT


Receipt Number:


[protected]


Transaction No:


TX[protected]


Bill Number:


[protected]


Telephone Number:


230033


Unique ID :


[protected]


Bank Transaction ID:


[protected]


Bill Paid Amt:


900.00


Bill Paid Date:


03 Sep 14

Messages read like

1) "thedue date to pay your mts no.[protected] bill is 18th sep. Your total o/s amt isrs.671, pls pay before due date to avoid late payment charges of rs.100'

2) "we havestopped accepting postpaid bill payments through easy bill. All postpaid billscan be paid at bangalore one outlets/pay online @ www.Mtsindia.In"


Request to pleasereciveing such unrelated messages at the earliest


Stop receiving sms of mts network

Subject-COMPLAINT REGARDING THE NON REPAIR OFBROADBAND AND TELEPHONE CONNECTION No.[protected]. Dear Sirs, I am MahavirSingh Chopra S/O Jagannath, is customer of BSNLfor many years, my land line number is 01276 ( Bahadurgarh STD code) – 235604. We are facing the disconnection from past 20-25 days. The mail is regarding the non working of my broad band connection and telephone connection for past 4-5 Months, we have already placedcomplaints many (around 10-15 times)times by visiting the Bahadurgarh Telephone exchangepersonally and every single member of my family hadvisited for same issue to place the complaint since just because to place the complaint I had already taken so manyleaves, also by telephone automaticcomplaint registration system and online Refer below complaint numbers with date also. 1. [protected]on dated 19/03/2014 2. [protected]on dated 21/03/2014. And rest complaint numbers are not availablewith me. I have also placed complaint on BSNL grievancelink number for the same is Grievance Registered; Docket Number Is : HAR/CO/2014/1669, HAR/CO/2014/5282, HAR/CO/2014/5395, HAR/CO/2014/5548, HAR/CO/2014/6329. How ever hardly the Broadband have worked(continuously) for 1 hour in last 4-5 months. And I am Paying the billcontinuously. The technical staff is asking to complaint here and there howeveris not showing interest in solving the issue. We have tried all possible means to complaintregarding the telephone however none of the mode is helping, I request you totake necessary action in order to make the functionality of my connection. Yourfast response / action in this regard will be highly appreciated.

[protected] incoming calls not coming same type of complaints made about 10 times permanent remedy is required without recurring the complaint more than a year it is like this and no more improvement HIGH LEVEL ACTION IS REQUIRED IMMEDIATELY

Hi, My name is sunil kumar panda and my mobile number is [protected], on dt[protected] at 10 am, I have made recharge my phone by MOBIKWIK RECHARGE but by mistake he had recharges Rs.39/- towards another number [protected], which seems same as my number, and the Rs.39/-SPECIAL RECHARGE has been transfered to his number and he has denied to pay me. So, I have a request from BSNL(Government Organigation) that in this situation what is the procedure to bring back any one money as this is against the Law of Conduct and Justice. My request to government organisation to please make some more softwares for stopping such kind of mistake.
AND PLZ RITURN RECHAGE MY MOB BSNL 3G MOB NO...MY ..REAL MOB.NO.IS ---[protected]...


BELOW THE DETAILS TRASANSATION[protected][protected]--WRONG NO..


(2)AMMOUNT--39 (SPECIAL RECHARGE)
(3) Transaction Id [protected]
DATE & TIME- 14/09/2014 23:35:10 hours

My landline number is[protected]Tirunelveli). I have not subscribed to BSNL Hungama Movie on Demand service. In fact, I explicitly declined the service call from BSNL Hungama when they contacted over the landline. In spite of that, I am being robbed Rs.49/- per month in the monthly bills. BSNL authorities have allowed a private player to rob its customers perhaps could be taking their share in the robbery. I have registered a complaint with BSNL online. Dr.Krishnan Professor, Centre for Information Technology and Engineering Manonmaniam Sundaranar University Tirunelveli - 627012

I couldn't send any SMS to 1900 for MNP or to 1909 for Do Not Disturb or to deactivate Value Added Services
Its been a trap for me now neither can I use that number nor can I recharge it or change it to other service provider
as it keeps deducting my balance for some VAS (Wallpaper Charge of Rs 7/-) Every time I recharge my BSNL Number


When I send any SMS it doesn't go to the particular recipient always saying "Couldn't sent"
For Knowledge I can send or receive any other SMS services without any problem but this is just annoying or ghost like services!!!

I would like to bring this to your kind notice that approximately 30-40 stray dogs are there in our campus. Due to these dogs, the residents and employs are facing regular problem We request the MCD to kindly take necessary action immediately and send the Dog squad to avoid this problem. Address.- Iari, pusa campus., new Delhi[protected]

Respected, I recharged my BSNL mobile with 1 GB of Internet recharge (acc 2), when i was having 135MB still left in my account 1, when I was continously using my Internet, the amount of MB was not deducted from the account 2, but from the Main Balance. Moreover, there was No Notification provided by BSNL prior related to the usage. Please help us.

Hi Team, Greetings for the day. Could you please confirm that what are proceedings happening for the number[protected]? As the connection was activated on 09 of sept, 2014, but till date i am not receiving the services. Please revert as soon as possible. Here below mentioned are the email which have sent earlier. Email id [protected]@icai.org is my registered email id on the said number. Regards, Mohit Garg Hi Team, Could you please revert as to what are the proceedings going on for the number[protected], as as yet i am not able to receive broadband services. Regards, Mohit Garg On Fri, Sep 12, 2014 at 10:32 AM, cro0198819 mohit garg <[protected]@icai.org> wrote: Hey Team, Greetings for the day. Could you please let me know that what is the status of the BSNL Landline and broadband status of the number[protected]. Thanking you in anticipation. Regards, Mohit Garg [protected] Forwarded message[protected] From: cro0198819 mohit garg <[protected]@icai.org> Date: Fri, Sep 12, 2014 at 9:45 AM Subject: Requesy for the status To: [protected]@cepl.in Hi Team, Greetings for the day. Could you please let me know that what is the status of the BSNL Landline and broadband status of the number[protected]. Thanking you in anticipation. Regards, Mohit Garg

Sir, I had made two top up of Rs. 561/- through State Bank of India internet banking and got the confirmation that transactions are successful. Money is debited from my account. But recharge hasn’t been done by BSNL. Please credit the recharge value at the earliest. The details are as under: BSNL Mobile No. [protected] Date of transaction: 13/09/2014 Transaction Ref No. IGZ5147459 Amount Rs.561/- Date: 13/09/2014, Time: 08:51:34 Kindly recharge the amounts to the mobile no. or credit back the amounts to my bank account Regards, Hitesh Kumar Kalita [protected]

I have been made many times complaint to bsnl customer care that unwanted repeated sms being received from bp-oversea, stop them, one month ago i also got started 'dnd' service but bsnl not stopped sms from bp-ovrsea & finally now customer care denied to stop sms from bp-ovrsea.
I am feeling torchered by bsnl u.P. West

I want to deactivate all hungma facilities to my landline no.[protected]. I have already lodged this complaint. But till now deactivation is not done. Pl. take immediate steps to deactivate all hungama facilities to my landline no, .[protected]. S.Latha

I HAVE TAKEN A NEW SIM ON 13.08.2014 NUMBER[protected] MOB.NUMBER [protected] FROM BSNL OFFICE RAGHOGARH, DISTT.-GUNA (M.P.) PHONE NUMBER [protected]. BUT THE SIM IS NOT ACTIVATE TILL DATE (12.09.2014.). KINDLY TAKE THE MATTER ON PRIORITY SO THAT THE SIM CAN BE ACTIVATED. I HAVE DISCUSSED WITH CONCERNED OFFICE OF BSNL OFFICE RAGHOGARH BUT THEY HAVE NOT GIVEN ANY SATISFY REPLY. GOPAL SINGH [protected]