Bharat Sanchar Nigam [BSNL] Complaints & Reviews

I had a broadband plan of Rs 630 per month. Before month they changed the plan without notifying me and have charged as per the different plan. What should I do to get relieved from these extra charges? I had complained them, but they haven't replied till.it has been month that i have made a complain.

Hey, I am subscriber of BSNL land line phone bearing No.[protected] and this number is not working properly since last two months and the same is lying dead. No dial tone. I have made numerous telephonic / verbal complaints to concerned JE/SDE, but in vain. Each and every time they assured to resolve the problem and till date no step has been taken.

Hi I was using BSNL Landline. But the service is not good in my resident area. So I asked them to disconnect the line. we intimated them lot of time but they haven't disconnected the line. But bill is still coming. Now they called and asked me to pay the bill. I told them i disconnected the line. They are not responding properly. My Landline number is[protected]. City : Coimbatore Area : Telungupalayam We gave lot of letters to the Raja Street BSNL office. Still they area not Responding.

Sir, A msg from bt-sdptry is sent weekly to [protected] and Rs.10/- is reduced.It was reported to 155223 many times.Today 17.09.2014 a message has been received with reduction of Rs.10/-.It is just like a day robbery.Would you please look into this so that it won`t continue hereafter.What should I do?If you don't, we will change the service provider

My land line no.is:.0291-27lodged My brod band wi-fi connection is out of seitrvice since last three weeks.I have complained throgh BSNL customer care service many times.Every time they give a complaint number and after 2-3 days a message comes from BSNL stating that the complaint has been resolved.On checking the connectivity I found always found that nothing has been resolved.My research fellows went BSNL office personally and lodged complaint.One day a man came from BSNL and checked the connections.After some time he told me that he has to attend some other work and will be back by half an hour, but he never turned up till date.Please do some thing to resolve my problem as soon as possible.

My name is Sandeep. I had requested for a land-line connection last month, so a BSNL representative came over and had me fill up the form and took Rs. 500 as the deposit. I told him that I need a telephone instrument and would like to have the same number that I had before (one year back). So far I haven't received any information about the telephone instrument and about the activation of land-line connection. But I got message on my mobile saying "Dear Customer, your landline bill of Rs. 1756 against BSNL account number [protected] and phone number[protected] has been generated on 06-SEP-14 and the total outstanding amount is Rs. 1256. Please pay before 26-SEP-14 at http://portal.bsnl.in or through ECS."

I had applied for shifting my above phone from Arathinkal, Cherthala to Cherthala exchange. The shifting order has been issued on 2nd August 2013. It is more than a year that the telephone is not yet shifted. Have approached Cherthala Telephone Exchange couple of times but nothing happened. I keep receiving bills. Please help me. Thanks Joseph John

I am a customer of bsnl wire line services since 5 years. I have subscribed broadband plan BBG FN HOME 500 COMBO monthly which gives 1.5 GB data in all time and night unlimited[protected] hours free. In July bill bsnl changed my plan BBG FN HOME 500 COMBO too BBG CNT COMBO 500 without intimation. They didn't notify me about this and charged for night hours.in July 2014 my usage charges was 296 rupees only and now in Aug 2014 its become 4804 rupees.that's not affordable for me. please take a look on these topics- 1. bsnl didn't give me information about night hours[protected] charges change. 2.. I was not informed about the plan change by bsnl in any form SMS or phone call. 3. i have been charged for night hours downloads, which in my previous plan were free Since 5 years. 4. This plan was suddenly changed in Aug to BBG-CNT-COMBO-500-ANNUAL without my knowledge I request you to please consider my complaint and waiver the night hours download for month of Aug 2014 and till 15 sep 2014 .

Dear Sirs, I am Anilkumar M.K. S/O M.K. Kuttappan, is customer of BSNLfor many years under Maneed Telephone Exchange, my land line number is[protected]. We are facing the non working the land line connection from past 4-5 Months. We have already placed complaints many times to our telephone Exchange (Maneed Exchange) This is the continues problem faced by us for the past 2 year, 3 or 4 months disconnected and rectified by continues complained. But working 1 or 2 months and the same way.More over our exchange authorities are very lazy and waste when we approaches them with complained, they says many foolish excuses. Expecting a speedy remedial action. Thanks & Regards Anilkumar.M.K.

I am a woman, working with BSNL at sector 24 exchange. I did my part of job as per protocol and instruction of my seniors. However, a junior gents staff shouted and misbehaved with me as I didn't do the task as per his instructions which was against the protocol.

I have applied for shifting my land line connection to new address on 2nd September. But till now it is not done. Whenever I contacted the BSNL office, they replied it will be done in 2 days, but its not done yet. My land line number is 26482153

Pl refer BSNL post paid Invoice No[protected] dated 13.09.2014 for Mobile No- [protected] for Acoount No[protected]. Monthly recurring charges has been billed as Rs 609.68, which is very higher. I was using Rs 225/- monthly plan and apply for change in plan from 225/- to 525/- on dated 06.09.2014. In any case, recurring charges cannot be billed as 609.68. it should be Rs 285/-. Please look in to and refund may please be granted for excess billing.

As I was out of India for last four months and unable to receive any communication regarding sim deactivation and was not able to recharge the mobile number. Therefore request you to please re activate my mobile number [protected] ( Madhya Pradesh, bhopal ) number.

hello, My name is spandita sahu.same name having BSNL LANDLINE in my house but the telephone bill wrongly printed as SANU SPANDITA. so i want to change SANU SPANDITA to SAHU SPANDITA. so plz resolve this problem asap... Thanking You SPANDITA

Sir, I had a mobile GSM connection of BSNL (Mob. no. [protected]) since 2006 which has been disconnected by the telecom company without giving prior notice or intimation. When I enquired about it the telecom officials said that they do not have the details and official papers regarding this number in their data base. Further they told to convert it into postpaid service in place of prepaid service to retain the same connection, which i declined to accept. This made me to take new connection of other company. However, now we are in great inconvenience to get important calls and SMS from friends, relatives, banks, LPG agencies and other service providers. It is due to the negligence and incompetency of the BSNL that we are suffering now. Mt contact no is [protected]

THE TXN HAS FAILED AND THE MONEY NOT REFUNDED TO MY ACCOUNT


Receipt Number:


[protected]


Transaction No:


TX[protected]


Bill Number:


[protected]


Telephone Number:


230033


Unique ID :


[protected]


Bank Transaction ID:


[protected]


Bill Paid Amt:


900.00


Bill Paid Date:


03 Sep 14

Messages read like

1) "thedue date to pay your mts no.[protected] bill is 18th sep. Your total o/s amt isrs.671, pls pay before due date to avoid late payment charges of rs.100'

2) "we havestopped accepting postpaid bill payments through easy bill. All postpaid billscan be paid at bangalore one outlets/pay online @ www.Mtsindia.In"


Request to pleasereciveing such unrelated messages at the earliest


Stop receiving sms of mts network

Subject-COMPLAINT REGARDING THE NON REPAIR OFBROADBAND AND TELEPHONE CONNECTION No.[protected]. Dear Sirs, I am MahavirSingh Chopra S/O Jagannath, is customer of BSNLfor many years, my land line number is 01276 ( Bahadurgarh STD code) – 235604. We are facing the disconnection from past 20-25 days. The mail is regarding the non working of my broad band connection and telephone connection for past 4-5 Months, we have already placedcomplaints many (around 10-15 times)times by visiting the Bahadurgarh Telephone exchangepersonally and every single member of my family hadvisited for same issue to place the complaint since just because to place the complaint I had already taken so manyleaves, also by telephone automaticcomplaint registration system and online Refer below complaint numbers with date also. 1. [protected]on dated 19/03/2014 2. [protected]on dated 21/03/2014. And rest complaint numbers are not availablewith me. I have also placed complaint on BSNL grievancelink number for the same is Grievance Registered; Docket Number Is : HAR/CO/2014/1669, HAR/CO/2014/5282, HAR/CO/2014/5395, HAR/CO/2014/5548, HAR/CO/2014/6329. How ever hardly the Broadband have worked(continuously) for 1 hour in last 4-5 months. And I am Paying the billcontinuously. The technical staff is asking to complaint here and there howeveris not showing interest in solving the issue. We have tried all possible means to complaintregarding the telephone however none of the mode is helping, I request you totake necessary action in order to make the functionality of my connection. Yourfast response / action in this regard will be highly appreciated.

[protected] incoming calls not coming same type of complaints made about 10 times permanent remedy is required without recurring the complaint more than a year it is like this and no more improvement HIGH LEVEL ACTION IS REQUIRED IMMEDIATELY

Hi, My name is sunil kumar panda and my mobile number is [protected], on dt[protected] at 10 am, I have made recharge my phone by MOBIKWIK RECHARGE but by mistake he had recharges Rs.39/- towards another number [protected], which seems same as my number, and the Rs.39/-SPECIAL RECHARGE has been transfered to his number and he has denied to pay me. So, I have a request from BSNL(Government Organigation) that in this situation what is the procedure to bring back any one money as this is against the Law of Conduct and Justice. My request to government organisation to please make some more softwares for stopping such kind of mistake.
AND PLZ RITURN RECHAGE MY MOB BSNL 3G MOB NO...MY ..REAL MOB.NO.IS ---[protected]...


BELOW THE DETAILS TRASANSATION[protected][protected]--WRONG NO..


(2)AMMOUNT--39 (SPECIAL RECHARGE)
(3) Transaction Id [protected]
DATE & TIME- 14/09/2014 23:35:10 hours