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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Mar 29, 2026
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 375

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U
user-x
from Delhi, Delhi
Sep 21, 2014
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Address: Navsari, Gujarat

Hey I've taken a card from bsnl office bilimora providing all supportive documents before a year but later i got to know that itis already registered on the name of some other person i did n't pay attention but i start recieving the order & payment details. what should i do to stop recieving messages?
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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    Coolkataria
    from Mumbai, Maharashtra
    Sep 21, 2014
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    Address: Jind, Haryana

    Dear Sir, Despite DND messages from 57171 like wallpapers, videos are coming frequently and every time charging Rs. 8 for the services which I never intent to subscribe. So, in this way I am feeling very much harassed.Kindly take action against the erring officials and add the amount which has been illegally charged from me and oblige. Regards Adv. Rajesh K. Kataria
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
    Dear Sir, after the complaint dated 21.09.2014, Rs. 5 have again been deducted from balance in the name of wallpapers on my mobile no. [protected]. It is really harassment on the part of BSNL.
    Regards Adv. Rajesh K. Kataria
    Dear Sir, after the complaint dated june 2014, Rs. 5 have again been
    deducted from balance in the name of service Vedio Bonanza will be renewed on[protected] and charged Rs 5 for renew of service for valid 7 days on my mobile no.
    [protected]. It is really harassment on the part of BSNL.
    Regards Durga Shanker Tanwar Old Ginnani Near Pugal House Bikaner Rajasthan
    An immediate action is requested
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      nilesh_12485
      from Mumbai, Maharashtra
      Sep 20, 2014
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      Resolved

      Address: Mumbai City, Maharashtra

      Dear Sir/ Madam, My residential BSNL land line number (+[protected] not working since 5 years. More than 40 times we have submitted complaint in BSNL customer care and exchange, next day the technicians just visit and return, they says problem is in cable Or in Exchange even they are not giving proper feed back where is fault exactly but they fores yous to close this 45 series no & take another series number like 43, 47 & till this time they are not solved the problem. We had already paid yearly bill in Advance but bsnl technicians & telephone Exchange department not at all interested in to solve our problem. Shocking think is that they fores us to change our land line number... i am senior citizen how much time give complaints you suggest me... Also they had close broad band net service in our area. When we complaint against broad band in bsnl office their officers tell us to take hathway's Net for computer. Hatheway's Advertisement given by BSNL Broad band officers & BSNL itself. Because of these above issues we are facing lots of problems. I fed up by this problem kindly take something serious actions about bad voice of 2455816. Kindly request you to take serious action on above matter... Thank you.
      Aug 14, 2020
      Complaint marked as Resolved 
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
      Today 2455816 is totally dead but some times its ringing 1 bell OR half bell... don't know exactly what happened with our Phone????
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        S
        sendganesh
        from Delhi, Delhi
        Sep 20, 2014
        Resolved
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        Resolved

        Address: Krishnagiri, Tamil Nadu

        Phone and broadband is not working, complaint was already made with BSNL, but still no one has looked into it. Every month even though it wont work for 4 or 5 day's in the month day's in the month. still I pay the bill, but don't know what is the problem in looking into the issue. BSNL service has gone really worst, please let me know will this be resolved or do I need to disconnect the connection. Faulty Number[protected] Place- Hosur (Tamilnadu) Contact Number- [protected]( Ganesh) Regards Ganesh
        Aug 13, 2020
        Complaint marked as Resolved 
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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          satya pratap
          Sep 19, 2014
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          Vinod kumar address: h-14, railway colony, ponmalai, trichy-04. i was go to bsnl officer. i fill the bsnl broadband & landline connection forum. the manager told to me coonection completed in 10 days on 17/05/14. still it not connect the connection. i go to the bsnl office on 17/6/14 the manager told me please waiting for 10 days again and again the manager told me please waiting for 10 days. now i go to district high court to complaint about bsnl broadband & landline connection. please connection could done in 5 days.
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            M
            medapati
            from Calicut, Kerala
            Sep 19, 2014
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            Resolved

            Address: West Godavari, Andhra Pradesh

            Dear Sir, A msg from BT-SDPTRY is sent to [protected] on 24th Aug 2014 unfortunaterly that link was opened by my kids and Rs 20/- was deducted at that time and weekly it will be automatically renewed and Rs.20/- is deducted .It was reported to 1503, 1909 and 155223 many times and they are telling that no service messages were activated to your mobile no and i complained at local bsnl cell centre Today 19.09.2014 a message has been received which stating that " Dear [protected] your suscription for was lingarieSuperstars expires on 21/9/2014 and will be renewed from 22/09/2014" It is just like a week robbery.by today total Rs 80/- was deducted .Hence i request you Would you please look into this so that it won`t continue hereafter.What should I do? If you don't, we will change the service provider
            Aug 14, 2020
            Complaint marked as Resolved 
            your problem solved.dont worry
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              K
              kanthsklal
              from Mahbubabad, Telangana
              Sep 18, 2014
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              Address: Kanyakumari, Tamil Nadu

              Respected sir/ madam, Myself a BSNL customer ([protected]) tried an online recharge on 1st sept 2014 at 15:17:46 for Rs.200 through BSNL portal site via Debit card purchase. The site generated its transaction id asTXL[protected]. The amount gets debited from my a/c but recharging ended up failure. The site showing "Refund initiated" but still the amount is not credited.As per their notification in their website the amount should have refunded within 7-10 days. I have registered the complaint twice or thrice in the portal site. But there is no response from India, s largest telecommunication company.. So please do something in favor to me...BSNL is gonna became the worst ever network in the nation...Contact no:[protected]
              Aug 14, 2020
              Complaint marked as Resolved 
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                Subash Karmoker
                from Pinjaur, Haryana
                Sep 18, 2014
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                Address: Bangalore, Karnataka

                Sir, I have lost my Mobile phone today i.e.[protected] which has the BSNL Prepaid connection. Request you to kindly deactivate the SIM Cards to avoid misuse of my mobile number. My SIM Card Nos: [protected] & [protected] SONY-XPERIA TIPO-ST 21i2 IMEI #:[protected] Please block the SIM cards and also lock my mobile with the above mentioned IMEI Number. Regards, Subash Chandra Karmoker Alternate contact number:[protected]
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                  Abhishek_Sharma2579
                  from Kapurthala, Punjab
                  Sep 18, 2014
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                  Address: Amritsar, Punjab

                  I registered a complaint about telephone number [protected] with complaint number[protected]on 6 sept 2014 . It has not been resolved yet. I have called many times to the customer care but have not got any feedback and no action is taken to resolve it . Instead i got a message that the complaint has been resolved which has not been resolved actually . The company is not taking any action . Please look inti the matter and resolve the compaint as early as possible JATINDER SHARMA [protected]
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                    varunsawardeker
                    from Bengaluru, Karnataka
                    Sep 18, 2014
                    Resolved
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                    Address: South Goa, Goa

                    I have applied for a BSNL land line connection last month for my office. The local BSNL office in Margao, Goa has informed me that they do not have cables to provide any new connections. I have also spoken to the Chief Engineer, BSNL in Panjim who is telling me the same thing. What is the Central Govt doing?
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                      K
                      keshraj
                      from Mumbai, Maharashtra
                      Sep 18, 2014
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                      Resolved

                      Sir i had ported a number from vodafon to BSNL And having connection problem during internet connection i had registered a problem to care twice. but i am not getting my solution they giving me silly reasons that there is no comlaint noted having the docket number & We are having a wrong address etc. etc. I am tired of this If you are not able to solve this just say it i will port this number to vodafon again. i am not satisfied with your service. please solve this on urgent basis. because i am a employee of a engineering compny and i nedd a working fast internet connection all time. Please Do needful on this matter very soon
                      Aug 14, 2020
                      Complaint marked as Resolved 
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                        anuragnijanandi
                        from Thiruvananthapuram, Kerala
                        Sep 18, 2014
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                        Address: Sabarkantha, Gujarat

                        I had a broadband plan of Rs 630 per month. Before month they changed the plan without notifying me and have charged as per the different plan. What should I do to get relieved from these extra charges? I had complained them, but they haven't replied till.it has been month that i have made a complain.
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                          tpkad
                          from Chandigarh, Chandigarh
                          Sep 18, 2014
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                          Address: Kaithal, Haryana

                          Hey, I am subscriber of BSNL land line phone bearing No.[protected] and this number is not working properly since last two months and the same is lying dead. No dial tone. I have made numerous telephonic / verbal complaints to concerned JE/SDE, but in vain. Each and every time they assured to resolve the problem and till date no step has been taken.
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                            Prabhu Appu
                            from Gurgaon, Haryana
                            Sep 17, 2014
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                            Hi I was using BSNL Landline. But the service is not good in my resident area. So I asked them to disconnect the line. we intimated them lot of time but they haven't disconnected the line. But bill is still coming. Now they called and asked me to pay the bill. I told them i disconnected the line. They are not responding properly. My Landline number is[protected]. City : Coimbatore Area : Telungupalayam We gave lot of letters to the Raja Street BSNL office. Still they area not Responding.
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                              g shankar
                              from Vijayawada, Andhra Pradesh
                              Sep 17, 2014
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                              Resolved

                              Sir, A msg from bt-sdptry is sent weekly to [protected] and Rs.10/- is reduced.It was reported to 155223 many times.Today 17.09.2014 a message has been received with reduction of Rs.10/-.It is just like a day robbery.Would you please look into this so that it won`t continue hereafter.What should I do?If you don't, we will change the service provider
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              Dear Sir, A message from BT-SDPTRY is sent to [protected] on 24th Aug 2014 unfortunaterly that link was opened by my kids and Rs 20/- was deducted at that time and weekly it will be automatically renewed and Rs.20/- is deducted .It was reported to 1503, 1909 and 155223 many times and they are telling that no service messages were activated to your mobile no and i complained at local bsnl cell centre Today also i.e.on 19.09.2014 a message has been received which stating that " Dear [protected] your suscription for was lingarieSuperstars expires on 21/9/2014 and will be renewed from 22/09/2014" It is just like a week robbery.by today total Rs 80/- was deducted .Hence i request you Would you please look into this so that it won`t continue hereafter.What should I do? If you don't, we will change the service provider.
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                                J . C Tewari
                                from Chakrata, Uttarakhand
                                Sep 17, 2014
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                                Resolved

                                Address: Jodhpur, Rajasthan

                                My land line no.is:.0291-27lodged My brod band wi-fi connection is out of seitrvice since last three weeks.I have complained throgh BSNL customer care service many times.Every time they give a complaint number and after 2-3 days a message comes from BSNL stating that the complaint has been resolved.On checking the connectivity I found always found that nothing has been resolved.My research fellows went BSNL office personally and lodged complaint.One day a man came from BSNL and checked the connections.After some time he told me that he has to attend some other work and will be back by half an hour, but he never turned up till date.Please do some thing to resolve my problem as soon as possible.
                                Aug 14, 2020
                                Complaint marked as Resolved 
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                                  S
                                  slash
                                  from Delhi, Delhi
                                  Sep 17, 2014
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                                  Address: Bangalore, Karnataka

                                  My name is Sandeep. I had requested for a land-line connection last month, so a BSNL representative came over and had me fill up the form and took Rs. 500 as the deposit. I told him that I need a telephone instrument and would like to have the same number that I had before (one year back). So far I haven't received any information about the telephone instrument and about the activation of land-line connection. But I got message on my mobile saying "Dear Customer, your landline bill of Rs. 1756 against BSNL account number [protected] and phone number[protected] has been generated on 06-SEP-14 and the total outstanding amount is Rs. 1256. Please pay before 26-SEP-14 at http://portal.bsnl.in or through ECS."
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                    R
                                    Rhearosa
                                    Sep 17, 2014
                                    Resolved
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                                    Resolved

                                    I had applied for shifting my above phone from Arathinkal, Cherthala to Cherthala exchange. The shifting order has been issued on 2nd August 2013. It is more than a year that the telephone is not yet shifted. Have approached Cherthala Telephone Exchange couple of times but nothing happened. I keep receiving bills. Please help me. Thanks Joseph John
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                      pappu111
                                      from Ambad, Maharashtra
                                      Sep 17, 2014
                                      Resolved
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                                      Resolved

                                      Address: Sangrur, Punjab

                                      I am a customer of bsnl wire line services since 5 years. I have subscribed broadband plan BBG FN HOME 500 COMBO monthly which gives 1.5 GB data in all time and night unlimited[protected] hours free. In July bill bsnl changed my plan BBG FN HOME 500 COMBO too BBG CNT COMBO 500 without intimation. They didn't notify me about this and charged for night hours.in July 2014 my usage charges was 296 rupees only and now in Aug 2014 its become 4804 rupees.that's not affordable for me. please take a look on these topics- 1. bsnl didn't give me information about night hours[protected] charges change. 2.. I was not informed about the plan change by bsnl in any form SMS or phone call. 3. i have been charged for night hours downloads, which in my previous plan were free Since 5 years. 4. This plan was suddenly changed in Aug to BBG-CNT-COMBO-500-ANNUAL without my knowledge I request you to please consider my complaint and waiver the night hours download for month of Aug 2014 and till 15 sep 2014 .
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                        anilmookkan
                                        from Puducherry, Puducherry
                                        Sep 17, 2014
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                                        Resolved

                                        Address: Ernakulam, Kerala

                                        Dear Sirs, I am Anilkumar M.K. S/O M.K. Kuttappan, is customer of BSNLfor many years under Maneed Telephone Exchange, my land line number is[protected]. We are facing the non working the land line connection from past 4-5 Months. We have already placed complaints many times to our telephone Exchange (Maneed Exchange) This is the continues problem faced by us for the past 2 year, 3 or 4 months disconnected and rectified by continues complained. But working 1 or 2 months and the same way.More over our exchange authorities are very lazy and waste when we approaches them with complained, they says many foolish excuses. Expecting a speedy remedial action. Thanks & Regards Anilkumar.M.K.
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
                                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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