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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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1.9
Updated: Dec 5, 2025
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So far, so good. Bharat Sanchar Nigam [BSNL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bharat Sanchar Nigam [BSNL] will keep up the work and continue to help more customers with their concerns even better 🤝
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 51

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A
Ajaypati03
from Balasore, Odisha
Oct 17, 2021
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Address: Balasore, Odisha

BSNL sim card not showing any Device. I have recharged 4-5 days ago but still sim is not showing. Please fix it
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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    J
    Jto jbd
    from Shahjahanpur, Uttar Pradesh
    Oct 17, 2021
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    Address: Bsnl subdivision jalalabad distt shahjahanpur utter Pradesh pin 242221

    Dear sir,
    With respect I inform you that bsnl Tower barakalan transformer had been burning more than 15days and I complne with Sdo EDD Kalan and axne Sir EDD jalalabad.
    So that I request to you solve the problem and need full action please.

    Jto jalalabad
    +1 photos
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
    Oct 17, 2021
    Updated by Jto jbd     Ok
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      V
      vineetsangwan007
      Oct 15, 2021
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      Last 3 days my BSNL SIM has no network while other SIM are working perfectly fine.
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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        S
        Sirajmohammed
        from Keeramangalam, Tamil Nadu
        Oct 15, 2021
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        Address: Keeramangalam

        Dear sir/madam,

        This correspondence is to notify regarding a pole that has been causing mobility problems lately in my house. Request your kind consideration to shift/remove it at the earlist. Complete address is mentioned below along with photograph of the pole.

        Address-
        Sirajmohammed M
        Merpanaikkadu West,
        Keeramangalam-Post,
        Aranthangi-Taluk,
        Pudukkottai-District,
        Pin 614624
        Cell [protected]
        +1 photos
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          S
          Siddheswar mishra 01
          from Burla, Odisha
          Oct 14, 2021
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          Address: Burla, Burla 768017

          One of the Employee Sri Gopabandhu Mahanand has taken Rs 6500.in the nmae of new broad band connection since three months back. Now neither he did it nor he is picking my phone. Pls look into the matterr
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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            T
            tejaswi gurrala
            Oct 14, 2021
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            Address: BSNL Nagpur

            I have submitted my closure of landline form on 14.08.2018 for my phone number[protected] with my cancelled cheque of ICICI bank.
            BSNL officials at Nari Branch Nagpur told me that deposit amount will be refunded in 2 or 3 months, but I did not get any amount credited to my ICICI bank account. Even after so many visits, the problem not get solved.
            This will really create bad image to BSNl and customer dissatisfaction towards BSNL.
            Hence BSNL has to be sued for total deposit amount along with interest.
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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              S
              SainiRaja
              from CHURU, Rajasthan
              Oct 13, 2021
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              Address: ward no 08 ratannagar

              Net problem than 1 month [protected]
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                D
                Dikshu Deswal
                Oct 13, 2021
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                Mobile internet is very slow after recharging of another sim
                No 3g connectivity after recharge to jio sim
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                  B
                  Bharat1008
                  from Rajsamand, Rajasthan
                  Oct 12, 2021
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                  I am having a prepaid connection from last 6 months which I have ported in from Airtel earlier in April 2021. I found service outrage so I want to port out from BSNL, which. I am trying from last 2 months but I m unable due to baring of outgoing SMS by BSNL i have tried all possible things to fix the concern like update the smsc no. raised complaint visited their respective office but still situation is as same as earlier I am still unable to send messages.

                  Please help me on the concern

                  Thanks & Regards

                  Bharat Bagora
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                    S
                    Shyamjee Shyamjee
                    Oct 11, 2021
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                    Sir Maine 07 Oct 21 ko poor bil Jama Karne ke baad apna SIM postpaid se prepaid karwaya.aur tab se network Chala gya.aur aaj tak network nhi Aaya .pls do the needful.mob no [protected]
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                      S
                      Sekar49
                      Oct 11, 2021
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                      Address: Chennai, India

                      I am trying to PORT my BSNL mobile number [protected] to another operator. But the SMS port message to 1900 is not being sent. Every time it fails where as message to other numbers are going irrespective of the operator.
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                        A
                        Arul Karthikeyan
                        Oct 11, 2021
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                        Address: M/sOlympia Hotels Pvt Ltd Olympia Platina No:33B,SP, SIDCO Industrial Estate. Guindy-600032

                        Dear sir/Madam,

                        This is to inform you that my office land line phone and internet connection is not work (Land line no:[protected] past one month . I have raised the Complaint but still not resolved till date. We are very disappointment for BSNL team services.

                        We requesting you to resolve the complaint at the earliest.
                        If not resolve Three working day no compromise to continue to BSNL Connection.

                        Regards:
                        R.Arulkarthikeyan./Facility Manager.
                        [protected]/[protected]
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                          P
                          PGogoi
                          Oct 11, 2021
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                          My bsnl (Punjab) sim is not showing any network in Assam for last 04 days. Before that it was working fine. Facing great difficulties.
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                            J
                            Jasmine Mishra
                            Oct 11, 2021
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                            My prepaid sim card having number [protected] is not working since 8 Oct 21.
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                              S
                              simon Antony
                              Oct 10, 2021
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                              I did top up for ₹130+₹130 through SBI mobile net banking to my mobile no. [protected] on 9/10/2021.The amount has not yet been credited in my bsnl account. Transaction no. UHCO793598 andYHCO793007, kindly do the needful to get this amount credited in my bsnl account
                              +1 photos
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                                O
                                ooosa.cool
                                Oct 10, 2021
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                                Address: Chennai

                                I have tried n number of times to port my number from bsnl to other operator but i have not received UPC code.
                                From yesterday i have send several messages from my phone. Every time BSNL deduct Rs.1.20/- from my account. But UPC code not yet received.
                                When sending message, after 3 minutes a message shows your request is delayed. Then after 5 minutes a message shows your request could not be processed.
                                I have tried n number of times. Every time they deduct Rs.1.20/-. But PORT UPC code not yet received.
                                I have talked to the customer care also. They simply say "technical issue, please wait". Please take some action
                                +2 photos
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                                  S
                                  Sridharan Mahendran
                                  Oct 10, 2021
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                                  Address: 362/179 south marret street

                                  I have tried n number of times to port my number from bsnl to other operator but i have received message failed, i have all recharge and top validity

                                  kindly provide port message to my number [protected]
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                    S
                                    Shreedr
                                    Oct 9, 2021
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                                    I'm unable to raise the request for generating UPC code to port out.
                                    It's showing error code 38 when I try to send the message.
                                    Meanwhile I'm able to send sms to other mobile numbers
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                      O
                                      Ohk Ge
                                      Oct 9, 2021
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                                      Address: Punjab

                                      Bsnl sim is not showing any network
                                      No connection for call or other things
                                      I tried to optout the sim and fixed again but no connection.
                                      +1 photos
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                                        D
                                        Deekshaa
                                        Oct 8, 2021
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                                        My BSNL prepaid sim is not working from today afternoon, even it is recharged...the other sim in same handset is perfectly working...and others people's sim in my area are perfectly working... please help
                                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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