Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Sir,

We have surrendered BSNL landline[protected] in Sriperumbudur BSNL exchange almost year ago. After our surrender request our landline connection has been disconnected. But we yet to get our caution deposit. When we reached Sriperumbudur BSNL IN charge, we are not getting proper response. i kindly request to initiate the refund deposit with the required interest for the delay.

Thank you!

I lost my BSNL POSTPAID BSNL SIM CARD along with cellphone today(02OCTOBER2021) morning at around 11.30AM NEAR ELECTRONIC CITY AREA
PLEASE BLOCK MY BSNL post paid SIM - [protected] IMMEDIATELY
S.MANI
[protected]

I am trying to reach out to bsnl to get a new broadband ftth connection but all i am getting is Field Officer Mr.SAGAR ANAND and his contact number [protected]. he is not giving me ftth person mobile no. Instead he is giving me bsnl airwifi person number. And i contacted him also but he also din't gave me ftth person number. This is me is booking for 5th or 6th time and my new booking ID is APP[protected] . Please remove this person from bsnl and give me the concerned ftth person contact number. I am fed up with bsnl pathetic process.

I'm port out my jio sim to BSNL network in 6 days ago but couldn't registered my jio sim no [protected] in your BSNL network so I requested you kindly resolve this issue

I have sent PORT message to BSNL many times but havent received it after sending 5-6 times.

Respected Sir/mam

I had planned to port my BSNL prepaid number to Another operator.
Thus I sent PORT to 1900 but I got response like "UPC cannot be generate there are subsisting contract obligations with your service provider please contact your service provider". I visited to BSNL office cuddalore(14 kms away) and given written letter at the first time. Second time they asked to change my current plan and I did. 3rd time they asked me to wait 1 day and I did. 4th time they asked me to wait for 5 days and I did. Even after 5 visits at cuddalore BSNL office, every time I got different suggestions given by customer service and I tried all of them but my issue was not resolved yet. Also Sent email with attached screenshot to [protected]@gmail.com as suggested by one of the customer support executive still no response. Even after 16 messages, I couldn't get the UPC code till now. I also tried to reach customer care by phone(11 times) but they didn't respond satisfactorily most of the time they asked me to contact BSNL office. I hope a positive response from your side.

Please consider this as urgent request.

I had applied for new broadband connection one month back till now there is no response from the BSNL team. There are 2 to 3 connection needed near to my location but no response from them . If we go the the nearest bsnl exchange they are telling that we need at least 10 connections then only they will give the connections .
ref no :[protected]

I had applied for new broadband connection one month back till now there is no response from the BSNL team. There are 2 to 3 connection needed near to my location but no response from them . If we go the the nearest bsnl exchange they are telling that we need at least 10 connections then only they will give the connections .

Respected Sir/ma'am
ConsumerCourt,

I had planned to port my BSNL prepaid number to Another operator.
Thus I sent PORT to 1900. 23/09/21.

Even after 5-6 messages, I couldn't get the UPC code till now. I also tried to reach customer care by phone but they didn't respond satisfactorily. I also tweeted them but they ignoring my messages. I hope a positive response from your side.

I need this urgently.

Regards
Shrawan
[protected]

I want to port to airtel but the message not sending it is failing

Sir,
BSNL Fiber to Home is very slow under plan SUPER STAR 2 Plan. This plan boasts 150Mbps speed, but actually it is around 10Mbps and 20Mbs for download and upload speeds. It is frustrating experience even after a dozen of complaints during Ag-Sep 2021. It is better not to subscribe to this plan, it is better to discontinue BSNL Super Star 2 plan in Pune, Maharashtra
How BSNL can give false promotion and fooling the customers for so long.

My BSNL sim is not showing network since last two weeks. Bsnl phone number is [protected]
My mobile set has no any issues as I have got one more sim card in it that works fine.
Please do the needful.

Dear team

As everyone is aware that BSNL is not providing good service now a days and I m a victim of same. I have purchased a vanity premium number last year on July month. But due to its poor service I wanted to port out my number.

Customer care told that after 1 year I can port it out but it's been more than 1 year I am unable to get the UPC. On sending message to 1900 I am getting this below message

UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.

Pls help me

From 24 Sep 21 my sim is not showing any signal only emergency call.is visible .

I paid the bill amount of Rs .708 to my LANDLINE FIBER NET on 11.09.2021 through my Karur Vysya Bank Account.
I have attached the details herewith. But the amount has not been updated on BSNL portal. pls solve this issue.
Service : Landline/ Broadband
Phone No:[protected]
Email ID : [protected]@gmail.com
Contact Mobile No: [protected]
Account No/Unique ID: [protected]
Complaint Category : After Payment
Problem Type : Account Debited from Bank, But not updated to the system.

Hello
Our address is Himalayan Colony Kotwali road najibabad. We want to close our landline number and Our landline no is[protected]. Account no is [protected].I have written a letter regarding to close our number because of no use and always dead. And we are paying bill every month without use. After complaining again and again no one is solving our problem. SDO is not responding of our letter. We want to close this permanently.

हाय कन्झ्युमरकोर्ट,

मी माझा बीएसएनएल प्रीपेड नंबर ([संरक्षित]) दुसऱ्या ऑपरेटरला पोर्ट करण्याचा विचार केला होता .
अशा प्रकारे मी PORT 1900 वर पाठवले. (24 July 21)
5-6 मेसेज करूनही मला आतापर्यंत UPC कोड मिळू शकला नाही.

मला याची तातडीने गरज आहे.

विनम्र

हाय कन्झ्युमरकोर्ट,

मी माझा बीएसएनएल प्रीपेड नंबर ([संरक्षित]) दुसऱ्या ऑपरेटरला पोर्ट करण्याचा विचार केला होता .
अशा प्रकारे मी PORT 1900 वर पाठवले. (10 जून)
5-6 मेसेज करूनही मला आतापर्यंत UPC कोड मिळू शकला नाही.

मला याची तातडीने गरज आहे.

विनम्र

I tried to port from bsnl and it is giving error message even after 10 times this is purposeful done

I am subscriber of Bharat Fiber since Feb 21 with following details
Account Number - [protected]
Phone Number[protected]
and paying monthly bills regularly.

I tried many times to register my services on BSNL SELF CARE portal but could not do and always a message appears
"NO SUCH CONSUMER IS REGISTERED WITH US"

Please get my issue resolved so that I may register on BSNL SELF CARE Portal.

Screen Shot of message is attached

Thanks