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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Apr 30, 2024
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Bharat Sanchar Nigam [BSNL] Phone Numbers

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1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

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+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 53

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L
lakshaysangwaan
Sep 19, 2021
Sep 21, 2021
This thread was updated on Sep 21, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

UPC not receiving

I was trying to port the number to some other operator. First of all, you can't send UPC requests with your unlimited recharge, you'll have to do top-up recharge. After that top-up recharge, I keep getting failure responses.
Please note this is my main sim, and my validity is going to end of September-2021. I can't afford this as all my communication is handled through this Sim....
+1 photos
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R
Rohit Pilare
Sep 18, 2021
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I'm complaining about my recharge

Address:India

I have recharged my bsnl number with a yearly pack of 397 on Jun 2021. But the service on my number is completely barred. I lost my money.
Bsnl cheats me....
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Hardik B
from Navi Mumbai, Maharashtra
Sep 18, 2021
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Unbearable delays in receiving OTP messages for online banking transactions

I have a BSNL user. For banking transactions, SMS containing OTP are sent to my mobile number. Most of the times, I don't receive OTP on time. After long time, when I get the OTP, transaction ls are already expired. I can say this issue is with BSNL because with other mobile service providers, banking transactions related SMS are fast and smooth....
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S
SPGhanti
from Panskura Bazaar, West Bengal
Sep 17, 2021
Oct 8, 2021
This thread was updated on Oct 8, 2021
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Incoming call charge for mobile number 8900167414

Address:Dakshin Gopalpur, Panskura (M), Panskura Puratan Bazar

BSNL has charged for incoming calls for pripaid mobile number [protected]. The maximum charge were deducted from my balance due to BSNL advertisements. After contacting the customer service through phone call and email the problem was not resolved....
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josh77
from Aurangabad, Maharashtra
Sep 17, 2021
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Bsnl prepaid sim not working

HI,

I have port my number [protected] from JIO to BSNL. I have paid Rs 249 at the time of receiving sim from BSNL office. I got message today 17th Sep 21. that my services are working now. But showing balance 0.0. I tried to recharge my number but it is showing error - Transaction failed due to invalid service class. Please update me urgently...
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Chanda_Jog
from Bengaluru, Karnataka
Sep 17, 2021
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Landline not working, no dial tone, incoming calls cannot be received

My BSNL landline (in Bengaluru) is not working as there is no dial tone, and I cannot recieve any incoming calls. This has been going on for the past one week. I have been paying the bills on time, and have not accumulated any credit amount. I would request you to restore my landline....
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Harshithahari
from Jagtial, Andhra Pradesh
Sep 16, 2021
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Deduction of amount from my sbi account without my involvement

Recently on aug 11 i converted my bsnl sim from 3g to 4g.Later I activated my gpay account.From aug 15 my sbi account has been deducting with some amount.We are unnoticed about the transactions since we are not getting any otp or warning messages about transactions or debited amount messages to my registered mobile number.Till now I lost a total of Rs.56, 000/-
Pleasee look into this issue.Its such a big amount we have lost.Please...
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Ritika40
from Meerut, Uttar Pradesh
Sep 16, 2021
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Automatic deduction of amount from prepaid balance

Address:Meerut

Hi,
This is to bring to your notice that amount of Rs. 5 is getting deducted from my prepaid account balance since morning .
I am not able to connect to customer care due to the faults in their own connection. I am not getting any help from customer care team. I don’t have knowledge as to why this amount is getting deducted automatically when I am not even making any calls.
Request you to look into the issue, provide...
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A
Anirudh Singh Rajora
Sep 16, 2021
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Invalid Service class Error

Address:I

Hello
Whenever i try to recharge my BSNL sim with mobile no. [protected]
it shows the error - Invalid Service Class
I have been trying from many days and i have tried from all apps like gpay paytm phone pe and even from the BSNL portal website but it didn't worked
Kindly please fix this issue...
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Prakhar Nirkhi
Sep 16, 2021
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Bsnl prepaid sim-outgoing barred

I had replaced my Sim in August.But the outgoing services are still not started after complaining several times to customer care...
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A
Alifaisal
from Bareilly, Uttar Pradesh
Sep 15, 2021
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Prepaid port obligation

While i am aplying to mobile number portability there is a sms given to
Bsnl did not give 4g network internet so i want port my sim but these message shown evertime when we sms on 1900
Plz solve my problem
Upc cannot be generated for the reasons: (1) there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance....
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Dear Sir, ,
In the month of February dated 05/02/2021 I withdraw my Landline with the department bearing account No. [protected], Telephone No.[protected], but till to date I am not in receipt of the security deposit which still lies with the department.
Sir, Kindly arrange to refund security deposit in my favour and oblege.
Vijay Kumar Kher
[protected],
Email [protected]@gmail.com...
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S
seenuvasan1985
from Mumbai, Maharashtra
Sep 15, 2021
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No network signal from yesterday

BSNL network signal not available from yesterday at panruti location tamilnadu.
Really very disappointed and worst service network ever seen.
Let me know when will it's fixed.
Looking immediate solution from BSNL end....
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K
kalpitha .s.
Sep 13, 2021
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Sim card lost for number 9480200445

Address:Banglore

I lost my BSNL sim card and want it to be deactivated at the earliest so I can get the same number re-issued.
Date of incident- 9th September 2021
Description- Lost the sim while travelling.
Desirable resolution- Re-issue of the same number at the earliest.
Lost sim- [protected]

Thanks and regards,
Umashankar B....
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M
mrSakthi
from Perambalur, Tamil Nadu
Sep 12, 2021
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BSNL service is worst ever

I'm using BSNL sim for 14 days and I've registered a compliant for the first day itself for data not working. And also I've spoke with so many representative in the BSNL and also walk-in to the nearest BSNL office but still the issue is not resolved. Very very worst service ever I'm facing. Still I can't use my data and my data plan is about to end. Worst ever....
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S
swapan.nath
from Kolkata, West Bengal
Sep 12, 2021
Sep 12, 2021
This thread was updated on Sep 12, 2021
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Unnecessary bill of Rs 1700 on July 2020

Hereby, I, Swapan Kumar Nath, would like to inform you that I am an ex-employee of BSNL. As a part of my benefits, I was allotted a rent-free telephone (Acc. No. [protected], Customer ID. [protected], telephone no. [protected]) since BSNL was launched with 300 free calls per month. However, I do not make any calls from it as it is mostly dead.
I had a Broadband modem registered through this number, which I have surrendered on 30/7/2018...
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U
user_009
from Pune, Maharashtra
Sep 12, 2021
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No sign of Internet Connection despite 1 month gone

Address:Pune

We opted for BSNL Broadband in Pune home. It's been 1 month gone since the application and no one is coming for the installation and activation.

When called they give fake reasons. Sometimes they say the technician is on leave, sometime he is not well, sometimes they are not available, sometimes router not available, sometimes they even say we are coming today but no one comes up for the installation.
Looks like BSNL...
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M
Muttu052
Sep 12, 2021
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Bharat fibre voice and Broadband

Address:Near APMC Market, Gandhinagar munavalli

I have purchased the BSNL fibre broadband connectivity for 200MBPS and paying monthly 1500Rs. But the broadband not at all working getting speed of 20MBPS which is too low and unable to work with this speed. Raised complaint but you resolved it without my consent. It would be great if you check the problem and resolve the issue.
Tel. No- [protected]...
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A
Ayush Sati
Sep 11, 2021
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About no network coverage from 3 days

Address:Karanprayag,dist-Chamoli, uttarakhand

I don't know what happened. First there was low network.I complained for it.Now it is not even showing network.I don't know what I have to do...
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K
Karthik198
Sep 11, 2021
Sep 14, 2021
This thread was updated on Sep 14, 2021
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Not Good service for BSNL

Address:hadapsar Pune

Hi

This is Karthik from hadapsar pune i am using 4 bsnl landline last 7 years, but last 4 month i facing compilate for bsnl and i lodge complaint also but no any one response for last 4 month and i am also visited nearly 4 to 5 times for Hadapsar BSNL office near Industrial area but no use, so i decide walk out to bsnl

If any responsible person please contact me and below mentioned my contact details
br...
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