Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Respected Sir/ma'am
ConsumerCourt,

I had planned to port my BSNL prepaid number to Another operator.
Thus I sent PORT to 1900. 23/09/21.

Even after 5-6 messages, I couldn't get the UPC code till now. I also tried to reach customer care by phone but they didn't respond satisfactorily. I also tweeted them but they ignoring my messages. I hope a positive response from your side.

I need this urgently.

Regards
Shrawan
[protected]

Sep 29, 2021

Complaint marked as Resolved

Allow me to send a port request and receive the port number so that I can port number.

Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

Sep 28, 2021

Updated by Shrawan34153255 KINDLY FIND THE RELATED DOCUMENTS

Sep 29, 2021

Updated by Shrawan34153255 It is not resolved

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Address: Telangana

I want to port to airtel but the message not sending it is failing

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Address: Pune Aundh Maharashtra

Sir,
BSNL Fiber to Home is very slow under plan SUPER STAR 2 Plan. This plan boasts 150Mbps speed, but actually it is around 10Mbps and 20Mbs for download and upload speeds. It is frustrating experience even after a dozen of complaints during Ag-Sep 2021. It is better not to subscribe to this plan, it is better to discontinue BSNL Super Star 2 plan in Pune, Maharashtra
How BSNL can give false promotion and fooling the customers for so long.

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My BSNL sim is not showing network since last two weeks. Bsnl phone number is [protected]
My mobile set has no any issues as I have got one more sim card in it that works fine.
Please do the needful.

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Address: Kantabanji

Dear team

As everyone is aware that BSNL is not providing good service now a days and I m a victim of same. I have purchased a vanity premium number last year on July month. But due to its poor service I wanted to port out my number.

Customer care told that after 1 year I can port it out but it's been more than 1 year I am unable to get the UPC. On sending message to 1900 I am getting this below message

UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.

Pls help me

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From 24 Sep 21 my sim is not showing any signal only emergency call.is visible .

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I paid the bill amount of Rs .708 to my LANDLINE FIBER NET on 11.09.2021 through my Karur Vysya Bank Account.
I have attached the details herewith. But the amount has not been updated on BSNL portal. pls solve this issue.
Service : Landline/ Broadband
Phone No:[protected]
Email ID : [protected]@gmail.com
Contact Mobile No: [protected]
Account No/Unique ID: [protected]
Complaint Category : After Payment
Problem Type : Account Debited from Bank, But not updated to the system.

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Address: M R Engineering Works, himalayan colony, Kotwali Road, near tayal petrol pump

Hello
Our address is Himalayan Colony Kotwali road najibabad. We want to close our landline number and Our landline no is[protected]. Account no is [protected].I have written a letter regarding to close our number because of no use and always dead. And we are paying bill every month without use. After complaining again and again no one is solving our problem. SDO is not responding of our letter. We want to close this permanently.

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Address: New delhi

हाय कन्झ्युमरकोर्ट,

मी माझा बीएसएनएल प्रीपेड नंबर ([संरक्षित]) दुसऱ्या ऑपरेटरला पोर्ट करण्याचा विचार केला होता .
अशा प्रकारे मी PORT 1900 वर पाठवले. (24 July 21)
5-6 मेसेज करूनही मला आतापर्यंत UPC कोड मिळू शकला नाही.

मला याची तातडीने गरज आहे.

विनम्र

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Address: Maharashtra

हाय कन्झ्युमरकोर्ट,

मी माझा बीएसएनएल प्रीपेड नंबर ([संरक्षित]) दुसऱ्या ऑपरेटरला पोर्ट करण्याचा विचार केला होता .
अशा प्रकारे मी PORT 1900 वर पाठवले. (10 जून)
5-6 मेसेज करूनही मला आतापर्यंत UPC कोड मिळू शकला नाही.

मला याची तातडीने गरज आहे.

विनम्र

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I tried to port from bsnl and it is giving error message even after 10 times this is purposeful done

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Address: Sumerpur-306902 Pali Rajasthan

I am subscriber of Bharat Fiber since Feb 21 with following details
Account Number - [protected]
Phone Number[protected]
and paying monthly bills regularly.

I tried many times to register my services on BSNL SELF CARE portal but could not do and always a message appears
"NO SUCH CONSUMER IS REGISTERED WITH US"

Please get my issue resolved so that I may register on BSNL SELF CARE Portal.

Screen Shot of message is attached

Thanks

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Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

Sep 30, 2021

Updated by cdsolanki Services of BSNL are highly deteriorated. If no efforts are done by government it will lost in future.

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Every time when i try to generate upc code this message came

UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.

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Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

Sep 25, 2021

Updated by faizar1234 Still the issue has not been resolved

Sep 27, 2021

Updated by faizar1234 Issue is not been resolved yet
Neither cus care is not providing any solution nor they are registering my complain

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Address: KOLKATA TELECOM CIRCLE

I have one landline no. 26546693 in the name of PARTHA PRATIM HAZRA.
I have wrongly paid the latest bill of landline for Rs.389/-twice in the month of September. Once on07.09.2021( Tran ID-NX21090709512474364092561) through phone pay and again on 20.09.2021(Transaction no.[protected] paid through PAYTM Kindly refund one amount of Rs.389/-

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Address: Ner p. ,Yavatmal,Maharashtra

I lost my bsnl sim card I want to deactivate it instantly.

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For the last week, my prepaid sim card is not working. My handset is okay. No network signal appears on the handset screen. Other sim cards are perfectly working in the same particular handset. My sim card when used in a different handset the same result received. When called on this number it shows it's busy even though there are no networks are shown. Other BSNL sim cards used in the same location work perfectly. Please help.
My mobile number is [[protected]].
I have tried everything and even reset my handset still it does not show any connections and the other sim card has no problem at all.
Please Kindly help me to resolve this problem quickly.

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I was trying to port the number to some other operator. First of all, you can't send UPC requests with your unlimited recharge, you'll have to do top-up recharge. After that top-up recharge, I keep getting failure responses.
Please note this is my main sim, and my validity is going to end of September-2021. I can't afford this as all my communication is handled through this Sim.

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Sep 19, 2021

Complaint marked as Resolved

It solved on its own while trying at midnight.

Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

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S

Selvam Selvlll

Sep 21, 2021

I am using bsnl last 5 years, my home is rural village, and I need 3 g coverage? But customer care is say Village is 2G network only, but last 6 months bsnl 2g network, my home location, when power off bsnl 2 g network not in my home, i have so. Many complaint no response when power is coming after 30 minutes, my phone get 2 g network
My address
My number: [protected]

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Address: India

I have recharged my bsnl number with a yearly pack of 397 on Jun 2021. But the service on my number is completely barred. I lost my money.
Bsnl cheats me.

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I have a BSNL user. For banking transactions, SMS containing OTP are sent to my mobile number. Most of the times, I don't receive OTP on time. After long time, when I get the OTP, transaction ls are already expired. I can say this issue is with BSNL because with other mobile service providers, banking transactions related SMS are fast and smooth....

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Address: Dakshin Gopalpur, Panskura (M), Panskura Puratan Bazar

BSNL has charged for incoming calls for pripaid mobile number [protected]. The maximum charge were deducted from my balance due to BSNL advertisements. After contacting the customer service through phone call and email the problem was not resolved.

Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

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S

SPGhanti

from Panskura Bazaar, West Bengal

Oct 8, 2021

BSNL has still charged on incoming calls. No action has been initiated by them. The problem is still not been resolved.

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Bharat Sanchar Nigam [BSNL] reviews & complaints page 53

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