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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Apr 30, 2024
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Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 56

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My BSNL [protected] is lost other place i close my BSNL number is permanently...
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Alan biju
Aug 27, 2021
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Refund not done

Refund for transaction without balance updation in two cases. i had sent a mail to bsnl helpdesk and waited long enough for automatic refund but hasnt go it still....
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I am s m Spandana . . By mistake I did recharge on wrong number (number[protected]with Paytm for 98 . I also contact to Paytm for reverse the transaction but they told me to contact your operators. My operator Is Bsnl . I want reverse recharge transaction Please do the needful.

My email I'd:[protected]@gmail.com...
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sunitbail
Aug 27, 2021
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Porting code

I am attempting to get a porting code for my number [protected]. I have an active pack and sufficient balance. I am unable to send the message itself since it says that message can't be sent.

I contacted customer care at 1503 who said that I need to recharge with a 147 pack to send porting request. I don't see why this is needed.

Please fix this issue immediately. On an active pack I would need to be able to...
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dabisbad
Aug 27, 2021
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Unable to send Porting sms from bsnl to 1900

I have a valid active bsnl plan with balance more than 50 rupees still i am unable to send port message from bsnl to 1900, bsnl is blocking the same i want to port my bsnl no to other operator...
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I have a bsnl prepaid card and i want to port my number i have active 24 days unlimited plan and have main balance 10 rup. Topup also but stil my port massage is reject massage not send on 1900 number what should i do?...
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Hello,

This correspondence is to notify regarding a pole that has been causing mobility problems lately in my house. Request your kind consideration to shift/remove it at the earliest. Complete address is mentioned below.

Soyuz Mathur,
D-132, Savitri Path, Bapu Nagar,
Jaipur, Rajasthan.
Pin Code - 302015
Mobile - [protected]...
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Soyuz Mathur
Aug 25, 2021
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Please shift/remove poles from front of my house.

Hello,

This correspondence is to notify regarding a pole that has been causing mobility problems lately in my house. Request your kind consideration to shift/remove it at the earliest. Complete address is mentioned below.

Soyuz Mathur,
D-132, Savitri Path, Bapu Nagar.
[protected]...
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basak.kb1981
from Kolkata, West Bengal
Aug 25, 2021
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Recharge validity expire before 365 days for the recharge value 998/-

Address:C/o Late Balai Chandra basak Village-Bansbari Po+Dist-Malda Pin-732101

Sir/Madam,
I had made a recharge Re 998/- for internet facility in my mobile no:[protected] on dated 24.12.2020. At the time of recharge, as per my knowledge is concerned the validity was promised for 365 days. But unfortunately, after 20.08.2021 the internet facility has been totally stopped.
I just could not understand why the internet facility has been stopped. I have tried to communicate it to customer care but have failed...
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Vikykam
Aug 25, 2021
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Could not send message to Port number

I am unable to send port message from my bsnl number to 1900.
I am trying this for a week now, my balance well above 50 rupees, but I couldn't send message to 1900.
BSNL is blocking me from porting my number....
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Koushik bk
Aug 25, 2021
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Removal BSNL pole

Dear Authority,
This is to inform you that there is a BSNL telephone pole in front of my house which is of no use . This is causing a lot of parking problem of my vehicle . So I request you to remove or relocate this telephone pole from the front of my house .
For this I will be very thankful to you, please oblige.

Yours truly
Koushik bk
#751 5th cross anjaneya badavane
Davangere-04...
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ShobhitVerma1993
Aug 24, 2021
Aug 24, 2021
This thread was updated on Aug 24, 2021
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Unable to send Port message to TRAI

I was trying to send port sms, but bsnl has blocked messaging to trai. I have recharged and ₹30 balance is there . I have tried to send msg to my other number and it was sent. BSNL customer service is just for name, even after 5mins of waiting no one picked so have to hang up....
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birendra69
Aug 24, 2021
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Lost SIM number

Dear Sir,
I have lost my Sim card which was having BSNL 397 pack recharge . I request you to kindly block my SIM to avoid misuse of my number.
My number is [[protected]]. Please help me in this concern.
With thanks,

BIRENDRA THAKUR...
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Krishnendu Basak
Aug 23, 2021
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Validity curtelment for recharge value rs 998/-

Sir/Madam,
I had recharge Re 998/- for internet facility in my mobile no:[protected] on dated 24.12.2020. At the time of recharge, as per as knowledge is concerned the validity was promised for 365 days. But unfortunately, after 20.08.2021 the internet facility has been totally stopped. I just could not understand why the internet facility has been stopped. I have tried to communicate it to...
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Sujainj
Aug 23, 2021
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Not recharging my number due to network problem

Address:Srinagar

As I tried to recharge my bsnl number, evry time I failed from last one week. It's system failure.
What to do....
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Address:Muzaffarpur

There has one agent of BSNL Ajay Srivastava, Saraiya, Muzaffarpur BSNL

He has taken money for install broadband to home but he has not done. He is not refunding amount same answer giving in 2 hours i am sending from 3 month escalate to SDO of BSNL but still not refund .
How BSNL hire these type of fraud agent for service. every month i am getting bil without installed, i asked multiple time he told me it will close soon...
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venkatesh murthy b s
Aug 23, 2021
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Recharge failed. Amount deducted from bank account

My prepaid Mob no: [protected]. Rs 220/- recharde on[protected] through bsnl portal. Recharge failed, amount deducted from my bank account.
Transaction ID: 1) PGSM[protected]-23 11:46:16.0
2) PGSM[protected]-23 11:38:06.0
Transaction done through State Bank of India...
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BharathBalaji
Aug 23, 2021
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Outgoing sms failure

Address:Chennai, Tamil Nadu, India.

Incoming messages are arriving but the outgoing sms gets failed. It's not working at all....
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Can’t send port message to 1900 even with the balance in the account. I can send message to other number but cannot send it to 1900. When I called customer care they have rashly replied recharge with 147 to send message to 1900. Why should I spend 147 to leave a service. I have audio proof on the same too....
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Abhijeet Shidhaye
Aug 21, 2021
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Amount is not refunded

Address:57, Sumeru Hills, Kelod, Mhow

Hello,

I have taken BSNL fiber from June 2021 but the service is not good and I decided to discontinue the service. At the time of installation, they told that the amount is refundable whenever you return the router.

But, this time they are refunding 50% of the Amount. I want my full amount back.

And, for the security deposit amount refund they are telling to submit another application to another...
+1 photos
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