Submit a Complaint
Claimed

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

bsnl.co.in
1.9
Updated: Dec 5, 2025
Complaints 15969
Resolved
6089
Unresolved
9880
So far, so good. Bharat Sanchar Nigam [BSNL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bharat Sanchar Nigam [BSNL] will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Bharat Sanchar Nigam [BSNL]

Having problems with Bharat Sanchar Nigam [BSNL]?

File a complaint and get it resolved by Bharat Sanchar Nigam [BSNL] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Mobile Service Providers
Bharat Sanchar Nigam [BSNL]

Bharat Sanchar Nigam [BSNL] reviews & complaints page 56

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
Nikhilkp
Sep 2, 2021
Report
Copy

My BSNL sim isn't showing Network since last week, handset is ok. In my area all BSNL sim function well I can not understand why this is happening.
My phone number [protected] .
Please resolve my issue because it is my oldest and First sim of my life and also connected with Aadhar card.
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    J
    jto gambhoi
    Sep 2, 2021
    Report
    Copy

    Address: HIMATNAGAR

    I have visited my Satnagar Bsnl office and check voltage. and all phases are
    270 to 274 volt.and its very high for our systems.so pl do need ful as early as possible.
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Shikha_ja
      Sep 2, 2021
      Report
      Copy

      Address: Old bus stand Piploda
      Website: Bsnl

      Broadband not working, local sdo was not able to resolve the issue, asked us to call district office. After following up for 4-5 days, district office asked us to call Engineer. Engineer mentioned line is at fault and repair work will take time. But now it's more than a month, issue haven't resolved yet.
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        K
        Kshitij KTJ
        Sep 2, 2021
        Report
        Copy

        Address: Camp, Amravati, Maharashtra

        We switched to optic fibre of bsnl services. Earlier the landline no. Was different.
        After the initial service was started the new landline number was given to me.
        I paid my bill with same account number as before but with new landline number from Paytm application. But still the service hasn't resumed. Then i realised there is a new account number also provided with new landline number..., so i want my refund back of bill rs.695.
        Or the services should be resumed as soon as possible for the paid bill.
        +1 photos
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          shrutit225
          Sep 1, 2021
          Report
          Copy

          There is a telephone pole in front of our plot in vikas nagar 3/451, lucknow, Uttar Pradesh. We wanted to get it removed from there as soon as possible because it will create problem in construction of house.
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            B
            Brij Kishore Sah
            Sep 1, 2021
            Report
            Copy

            Sir, I had tried more than 10 times to send port request on 1900 but unable to send all get failed.message on other no. have no problem.
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Singh9454
              Aug 31, 2021
              Report
              Copy

              I get a message from the number that I have not submitted my details so my nunber will be blocked in 24hrs.
              I get a call from that given number as i tried to contact them. He was asking and forcing me continously to open my play store and download an App "QS". I asked him the whole procedure but he was just asking me to open the play store as he will guide me on phone.The guy was not sounding like a customer care person and the sound of trafic was coming continously so i asked him whether he was from BSNL or a fraud guy. He started abusing me so badly and disconnected the call.
              After that I tried to contact BSNL customer care but unable to have a talk so I here.
              Please take appropriate actions as I am sending you the screenshot of the messages.
              +1 photos
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
              Helpful
              1 other people found this review helpful
              1 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                G
                Gun10
                Aug 31, 2021
                Report
                Copy

                Address: Agra

                I ported my sim to bsnl service on 24/08/2021. After 3 days It showed signal and then I call 1507 for televerification process but this 1507 number is constantly saying busy. It has been 3-4 days but this verification number is not working. If your service is not as easy as to enable a sim card then how could you even resolve other queries. Didn't I do a mistake to port in it!!!
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  V
                  Vidnsa
                  Aug 30, 2021
                  Report
                  Copy

                  Address: Bihar

                  I am unable to send and received message from my bsnl Sim card though I have a active plan, I am unable to receive any otp, which is making the problem worse.
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    H
                    hajjwwb
                    Aug 30, 2021
                    Report
                    Copy

                    Address: Camp belgaum

                    This is Shalini here..I had been to BSNL Office belgaum camp branch for porting on Thursday.
                    They changed for 250 rupees and informed number will be activated after 4 to 5 days..
                    Still not activated and unable to track status.
                    I called to BSNL customer care and they wer unable to fins status.
                    Kindly check and let me know status.
                    [protected]
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                    Aug 30, 2021
                    Updated by hajjwwb                     This is Shalini here..I had been to BSNL Office belgaum camp branch for porting on Thursday.
                    They changed for 250 rupees and informed number will be activated after 4 to 5 days..
                    Still not activated and unable to track status.
                    I called to BSNL customer care and they wer unable to fins status.
                    Kindly check and let me know status.
                    [protected]
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      N
                      Nithinmvpa
                      Aug 29, 2021
                      Report
                      Copy

                      The bsnl has blocked my messages to 1900 . I wanted to port my one of sim to another so i send port message to 1900 the message showed an error so i tried 10-12 times then i contacted customer care firstly they said server error try after 24 hours and after that they said to recharge of 147 rs to send the message they said till you dont recharge 147 plan your message will not be send to trai.i already have a working plan with validity till 2022 .and main account balance for sending service message to 1900.Why should i recharge with 147 just to send one message? Please take this issue as a a manipulated loot by bsnl and take disciplinary actions against them, there is so many customers facing this issue .
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                      Helpful
                      1 other people found this review helpful
                      1 found this helpful
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        D
                        Dhaya87
                        Aug 28, 2021
                        Report
                        Copy

                        Address: Chennai

                        Actually I have 2 bsnl numbers but unfortunately data network is a burden to me, , so I'm trying to change one number to other networks, but message is not going to 1900. So I couldn't get UPC, , BSNL is not increasing their data network and stopping me to go for another network. Depressed
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          V
                          Vishal Pun
                          Aug 28, 2021
                          Report
                          Copy

                          Address: Bharat Sanchar Nigam Limited Punjab, Chandigarh
                          Website: www.bsnl.ac.in

                          To
                          Bsnl broadband service provider
                          Bharat Sanchar Nigam Limited
                          Punjab, Chandigarh
                          Dear
                          Sir/madam
                          My complaint is that internet service has verry bad in area at small flats housing bord Dhanas Chandigarh. A day to Connect wifi I have to click on wifi 80 or above 100 times to connect.
                          It took lof of time to connect wifi on my mobile due to verry bad service lot of time was waisted.
                          Request is solve bad internet service. Neither I have to disconnect my broadband connection.
                          Regards
                          Your BSNL customer
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            V
                            Vishal Pun
                            Aug 28, 2021
                            Report
                            Copy

                            Address: Bharat Sanchar Nigam Limited Punjab, Chandigarh

                            To
                            Chief account officer
                            Bharat sanchar Nigam Limited
                            Punjab, chandigarh
                            Dear
                            Sir/madam
                            I have request that I had paid my bsnl broadband bill amount 821Rupees twice by mistake on[protected]. I hope money will be refunded.i have attached my bill payment receipt.
                            Kindly please refund my money 821 rupees as fast as possible.
                            Your BSNL customer
                            +1 photos
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              P
                              Pranay Punj
                              Aug 27, 2021
                              Report
                              Copy

                              Address: SONE LAL PODDAR WARD NO 6 OPPOSITE OFFICE OF BIHPUR BLOCK Vill+PO: BIHPUR DIST: BHAGALPUR BIHAR, 853201

                              Dear Sir
                              With due respect, I am SONE LAL PODDAR (Customer ID : [protected]; Account No : [protected]; Telephone Number:[protected] requesting for correction of name and address. Name and address which is to be changed are as follows:

                              SONE LAL PODDAR
                              WARD NO 6
                              OPPOSITE OFFICE OF BIHPUR BLOCK
                              Vill+PO: BIHPUR
                              DIST: BHAGALPUR
                              BIHAR, 853201
                              MOBILE NO. [protected]
                              EMAIL: [protected]@gmail.com
                              Customer ID : [protected]
                              Account No : [protected]
                              Telephone Number:[protected]
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                              Helpful
                              1 other people found this review helpful
                              1 found this helpful
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                [email protected]
                                Aug 27, 2021
                                Report
                                Copy

                                My BSNL [protected] is lost other place i close my BSNL number is permanently
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  Alan biju
                                  Aug 27, 2021
                                  Report
                                  Copy

                                  Refund for transaction without balance updation in two cases. i had sent a mail to bsnl helpdesk and waited long enough for automatic refund but hasnt go it still.
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Spandanaranju
                                    Aug 27, 2021
                                    Report
                                    Copy

                                    I am s m Spandana . . By mistake I did recharge on wrong number (number[protected]with Paytm for 98 . I also contact to Paytm for reverse the transaction but they told me to contact your operators. My operator Is Bsnl . I want reverse recharge transaction Please do the needful.

                                    My email I'd:[protected]@gmail.com
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      sunitbail
                                      Aug 27, 2021
                                      Report
                                      Copy

                                      I am attempting to get a porting code for my number [protected]. I have an active pack and sufficient balance. I am unable to send the message itself since it says that message can't be sent.

                                      I contacted customer care at 1503 who said that I need to recharge with a 147 pack to send porting request. I don't see why this is needed.

                                      Please fix this issue immediately. On an active pack I would need to be able to send whatever messages I need.

                                      Kindly look into this.
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        D
                                        dabisbad
                                        Aug 27, 2021
                                        Report
                                        Copy

                                        I have a valid active bsnl plan with balance more than 50 rupees still i am unable to send port message from bsnl to 1900, bsnl is blocking the same i want to port my bsnl no to other operator
                                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          Idea Cellular
                                          3.2
                                          (16717)
                                          Reliance Communications
                                          3
                                          (22896)
                                          iRechargeOnline.com
                                          1
                                          (243)